Aileen M. J. Marshall

Fredericksburg, VA email: cyndera@gmail.comweb: www.cyndera.com

SUMMARY

Future-minded and technology-savvy, bi-lingual librarian (English/German) Expertise in virtual reference, business and legal as well as government information resources Knowledge of management and team leadership, creating marketing strategies, as well as developing, implementing and

evaluating library services Excellent researcher and writer, effectively providing concise results to clients Sense of humor to alleviate stress in the workplace

TECHNOLOGY SKILLS

Advanced knowledge of working with databases such as Dialog, LexisNexis, and Factiva as well as public databases such as CGP, Edgar, and THOMAS

Proficient in Windows based platforms and Macintosh using diverse software Familiar with content management software such as CONTENTdm Superior skills in MS Office Accustomed to self-training on new software

EDUCATION

University of South Carolina, Columbia, VA, United States expected graduation date May 2011 Masters in Library and Information ScienceCurrent cumulative GPA 4.0 Specializing in business information analysis and competitive intelligence

Westfaelische Wilhelms- University Muenster, Germany October 2006 Masters in English LinguisticsThesis on Linguistic Problems of TranslationMinors: Political Science, Comparative Literature

Germanna Community College, Fredericksburg, VA 2007 - 2008Completed distance education classes in professional writing, editing, and interpersonal communication

EXPERIENCE

Central Rappahannock Regional Library, Fredericksburg, VA, September 2010 - present Law Librarian

Delivers legal reference service to attorneys and the public, using a wide variety of pertinent print resources as well as legal and government databases (Westlaw, Westlaw Next, Edgar, Thomas, etc.)

Maintains, and makes recommendations for the law collection Responsible for gathering all law library statistical information Provides programming to the public on legal research Provides Training on Demand to attorneys and the public Provides introductions to legal research strategies Maintains law blog

Library of Congress, Washington, DC July/August 2010Business Reference SectionSummer Intern

Provided on-site reference and research services to the general public, assisted then with locating proper materials, suggested various resources, such as research techniques, answers to specific business questions,

Researched and answered QuestionPoint/Ask a Librarian questions, using print and electronic resources Revised and annotated bibliography for Entrepreneurs and Small Business Owners Contributed to library blogs

Page 1 of 2

Aileen M. J. Marshall

Fredericksburg, VA email: cyndera@gmail.comweb: www.cyndera.com

Peumansend Creek Regional Jail, Bowling Green, VA Dec 2008 - April 2010Librarian

Developed and maintained a balanced collection appropriate for inmates Improved existing and developed new library services for inmates Educated inmates in the use of legal databases and research techniques Increased inmate library participation & book check-out by 30%, and reduced average number

of overdue books by 50% Increased overall satisfaction with library services by 60% Trained and supervised up to 10 inmate library assistants Served as instructional resource consultant for teachers

Central Rappahannock Regional Library, Fredericksburg, VA, Oct 2007 - July 2010 Reference Librarian / Excel Instructor

Provided in-depth research and reference service to patrons Educating patrons in the use of databases and research techniques Contributed to library www.librarypoint.org Taught MS Excel classes to adult groups up to 12 attendants, increased attendance by 30%

MEMBERSHIPS, COMMITTEE WORK & ACTIVITIES

American Library Association (ALA), 2008 to presentBRASS Membership Committee (2010-2012)RUSA/MARS Virtual Reference Discussion Group (2010-2012)

Virginia Library Association (VLA), 2008 to presentContinuing Education Committee (2009-2011)

Special Library Association (SLA)

Library and Information Science Students Association, SC Chapter, 2009 to present

Virtual Reference/Education projects in Second Life"Virtual Harlem" project, Dr. Bryan Carter, University of Central Missouri"Davis 2.0 Virtual Campus", Dr. Feili Tu, University of South Carolina

AWARDS

2010 Catherine A. Jones Memorial Scholarship 2010/2011 Chesterfield Manufacturing Corporation Scholarship

WEB CONTENT / PRESENTATIONS

Pathfinder to Government Information for Small Businesses: http://www.librarypoint.org/government_source_for_businesses

Entrepreneur's Reference Guide to Small Business InformationOnline soon at www.loc.gov

SCLA Annual Conference 2011: Poster Presentation on "Librarians in Second Life"Link to come

CERTIFICATIONS

Notary Public, Commonwealth of Virginia (commission expires April 2012)

Page 2 of 2