Personal Details and Contact DetailsTitle: Mr Surname: Wright Forenames (in full): Martin Ian

Please also provide details of any former names (if applicable)

Home Address:60 Adderly GateEmersons GreenBristol

Daytime Telephone No:

01225 477876

Evening Telephone No:

07856 132145

Mobile No: 07530 263449

National Insurance No:

Post Code: BS16 7EA e-mail: miwright@blueyonder.co.uk

Current Employment (or last employment if not currently employed)

Employer Name: Bath & North East Somerset Council

Employer Address: HR, Civic Centre, 1 Market Walk, Keynsham, BS31 1FS

Job Title: Senior Technician, Infrastructure

Start date: 13/10/2000 End date (if applicable)

N/A

Please give a brief description of current duties, responsibilities and achievements:

I currently work in the Servers Team and carry out the following duties:

Infrastructure Support Design and management of enterprise technologies including:

o Storageo Virtualisationo Backupso Data Centre

Budget / Asset Management Server Refresh programme Support Operations Manager in day to day management of

infrastructure / work packages / team workloads Manage supplier contracts, licenses and procurement Coaching & mentoring of secondees / junior technicians Lead key infrastructure projects and application upgrades

What is your contractual period of notice?

1 Month Current Salary: £39,267

Martin Wright - Résumé

Training and Professional Qualifications

Professional IT Qualifications

MCP, MCSE NT 4, MCSE Windows 2000 / 2003 / 2008 A+ accredited in hardware and Windows operating systems Nortel (NNCSS) accredited (Accelerated Router Installation,

Configuration & Management) Nortel passport 8000 Configuration and Management Citrix (CCA) accredited (Metaframe XP for Windows

Administrators) VMware VCP 3.5 / 4.0 / 5.5 Netapp Accredited Storage Administrator Professional ITIL Foundation

Developmental Training

Bespoke Management Development Training with Blue Chip Company (Lloyds Bank), including People / Project / Change Management, Influencing / Negotiation Skills

Various Technical Training to support job specific duties and exam progression, namely Active Directory, Windows XP Professional, Windows Server 2003 / 2008 / 2012, MS Exchange, Nortel Networking, Citrix XP Metaframe, vSphere 4 / 5 / 6 & Netapp

Skills & Experience

Business / Commercial Acumen

I have considerable experience working in a commercially driven environment. I have a proven successful track record managing budgets and introducing cost effective and service driven solutions. I possess a common sense and practical approach to my work, whilst maintaining a pragmatic view of broader strategic and operational issues. I feel comfortable communicating with colleagues at various levels of seniority. Additionally, I can bring proven management skills to any role.

Customer Focus

With 15 years’ experience of “coal face” operational, business and project management duties, I feel equipped with the right disposition and focus to enable me to provide a quality IT service. I appreciate the visibility of the SLA, particularly the timeliness of service delivery and how it is the yardstick by which our service is judged.

Team Orientation

My attitude is one of sharing knowledge, working collectively to achieve team goals and encouraging individual development. I believe showing respect to colleagues, listening, valuing opinions and being consistent will promote positive inter-section relationships and deliver excellent performance and effectiveness. I feel I have the necessary coaching and mentoring skills to effectively operate at Senior Technician level.

Business Processing Re-engineering

I have gone through many structural changes and am acutely aware of the sensitivities needed to embrace change management. I have orchestrated many BPR initiatives to bring about process

improvements and integrate disjointed procedures. I view a programme of workflow analysis and procedural documentation as the key to a slick effective operation.

Technical & Managerial Ability

In additional to being a MCP, MCSE NT 4.0 & MCSE Windows 2000 / 2003 / 2008, VCP 3.5 / 4.0 / 5.5, Nortel (NNCSS), Citrix (CCA) and Netapp ASAP I have the A+ accreditation in hardware and Windows operating systems. I have completed numerous formal managerial courses and have demonstrable operational and people management skills. Where I don’t possess specific technical skills, I have the drive and commitment to acquire these through self-study and industry qualifications.

Planning, Organisation and Motivation

I set myself high standards of achievement. I have considerable experience of working in a large team and organising heavy workloads. I have successfully operated at Team Leader level and informally supporting the Operations manager, Infrastructure, making a valuable contribution to the smooth running of IT Services during many periods of uncertainty and stress. Throughout my time with B&NES, I have never shirked responsibility and willingly taken ownership of projects, budget management and senior duties above and beyond routine SLA support work.

Previous Employment (please continue on an additional sheet if necessary)

Name and address of Employer

Job Title Start Date(dd/mm/yyyy)

End Date(dd/mm/yyyy)

Reason forLeaving

Lloyds TSB HR Manager Sept 1996 May 1998 Voluntary Redundancy

Lloyds Bank PLC Operations Manager, Mortgage Dept.

Dec 1992 Aug 1996 Promotion

Lloyds Bank PLC Senior Officer Risk & Lending Control

March 1992

Nov 1992 Promotion

Lloyds Bank PLC Area Director’s Assistant, Regional Head Office

April 1991 Feb 1992 Promotion

Lloyds Bank PLC Manager’s Assistant, Small Business Centre

May 1989 March 1991

Promotion

Lloyds Bank PLC Management Trainee / Senior Officer

Jan 1980 April 1989 Promotion

Gaps in Employment Please indicate and explain any gaps in employment since first leaving secondary education. Include specific dates and be sure to account for all gaps, whatever their length. Continue on another sheet if necessary.Dates from: Dates to: Reason for gap

May 1998 Sept 2000 Full time studying and voluntary placements within IT industry to facilitate career change and achieve job specific accreditations

Education If the job requires a particular qualification, you will be asked to produce original evidence at your interview if shortlisted.Secondary and Further Education (please list in chronological order)

Level Subjects Grade/Result

Year Obtained

Eastmoor High SchoolWakefield, West Yorks

Thornes House 6th FormWakefield, West Yorks

Trinity & All Saints College, Leeds University

“O” Levels Maths English, Eng. Lit. French, RE, History, Music, German

“A” Levels History English Literature, French, General Knowledge

1st Year French / Economics Degress

8 passes A-C

4 passes A-E

1977

1979

Left 1980