Amber R. Mack

2143 E. 32nd St. N. Tulsa, OK 74110

Msmack233@hotmail.com 918-425-5093

SUMMARY OF QUALIFICATIONS

Hard working professional pursuing employment in a position that will encourage growth. Experienced in accounting, customer service, clerical duties, organizational management and effective communication. Capabilities include:

• Organization & Follow-Through • Creative Thinking

• Articulate Communicator • Multi-Tasking

• Customer Focused • Computer-Efficiency

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EDUCATION

Aug. 2011-Dec. 2015 Langston University Tulsa, OK

Obtained a Bachelors of Business Administration—Accountancy

Interned and currently working part-time for Johnson & Associates, CPA firm.

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RELEVANT WORK HISTORY

Jan. 2015 – Present Johnson & Associates, CPA Firm Tulsa, OK

Accountant Assistant/Staff Accountant

Maintained financial records and reports. Prepared financial reports. Examined and analyzed accounting records and financial statements. Assessed records for accuracy, completeness, procedural compliance. Reported finances to management. Established tables of accounts. Assigned entries to correct accounts. Tax preparation Assists on auditing projects

July 2014 – October 2015 Fizz-O Water Company Tulsa, OK

Secretary/Receptionist

Assisted with billing functions. Prepared bills, contracts, policies, invoices, checks. Used and coordinated maintenance of office equipment, such as copiers, scanners,

fax machines, voicemail systems, computers. Maintained and updated files, mailing, inventory. Processed and distributed incoming mail. Prepared and edited records. Responded to requests for information. Answered and screened telephone calls. Provided support to office manager. Processed and reviewed routine paperwork. Researched files. Retrieved and archived documents.

January 2011-July 2014 Walgreen’s Tulsa, OK

Beauty Advisor/Service Clerk

Assist customers with merchandise concerns Respond immediately to any customer complaints Successfully managed assigned cash register Provided outstanding customer service

March 2008-Decemeber 2009 Neighborhood Market, Wal-Mart Edmond/Owasso, OK

Customer Service Representative

Successfully managed assigned cash register Assisted staff with inventory management Provided organizational skills for stock Addressed the concerns of customers warmly and diplomatically Maintained a positive attitude while providing excellent customer service

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ADDITIONAL SKILLS

10-key calculators Business Administration Calculators or accessories Desktop computers Fax machines Invoice Processing Invoicing Proficient in Microsoft Office: Microsoft Access, Microsoft Excel, Microsoft

Outlook, Microsoft PowerPoint, Microsoft Windows, Microsoft Word

Payroll Processing Proficient in Accounting software: Quickbooks & Sage Peachtree software Spreadsheets Tax Preparation & Tax Returns Word processing software.