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Dom HudsonDenton, TX
(682)[email protected]
Recent grad with the goal to obtain a staff position to utilize my communication, customer support and technical skills at a growing company.
PROFESSIONAL EXPERIENCE INTENSIVE ENGLISH LANGUAGE INSTITUTE Denton, TX Document Assistant October 2016 – Present
Edited and re-designed manuals Updated three SOPs Interviewed subject matter experts (SMEs)
OVERTURE MARKETPLACE Dallas, TX Usability Specialist (externship) March 2016 – May 2016
Interviewed target demographic and created personas Used card sorting to restructure the company’s website Used heuristic review guidelines to determine common problems with the website
EDUCATION University of North Texas, Denton, TexasBachelor of Arts in Professional and Technical CommunicationTechnical Writing Certificate, Digital Media Studies Certificate
Technical Writing Certificate –Writing in the Sciences, Technical Manuals and Procedures, Technical Editing & Advanced Technical Writing
Digital Media Studies Certificate –Advanced Information Design, Social Media Strategies & Information Design for Electronic Media
Graduation: Fall 2016
ADDITIONAL SKILLS Hard Skills
HTML & CSS: Used in developing and designing websites InDesign: Used to design procedure documents, brochures and flyers Procedure documentation: Created sample manuals and several other procedure-based
guides Microsoft Office: Created reports and other documents for technical writing projects
Soft Skills Communication skills: Clarity, concision and interpersonal communication Intrapersonal skills: Flexible worker, problem-solver, team player, adaptable, self-
disciplined
ORGANIZATIONS Eagle Technical Communication Chapter September 2014 – Present (Vice President: September 2015 – Present)
Maintain communication between faculty and the chapter’s members Fundraised to continue the chapter’s activities Assumed duties of the president when necessary
Denton, TX (682)560-5349 [email protected]