Muhamad FikriJl. Kemanggisan Pulo 2 Rt.002/09 No.28

Kelurahan Palmerah, Kecamatan Palmerah 11480Mobile : 0812-94008002

EMail : Muhammad.fikri@hotmail.com

TO : HRD DEPARTEMENT

JAKARTA

Dear Sirs,

I've seen a company that Mr / Ms led development is very rapid and also I've heard the company has an excellent reputation, for that I want to join a company that Mr / Ms headed as (IT System Administrator).

My name is Muhammad Fikri, a graduate of Information Systems, University of Budi Luhur, S-1, and graduated in 2004. For information, I have 6 years experience as a System Administrator as well as a variety of computer programs as required qualifications.

I have good health, loyalty, honest, quick to understand new field being studied / worked, highly motivated, have a two-wheeled vehicle, SIM C, SIM A and be willing to be placed anywhere in accordance with company requirements.

Hopefully for granted this request and I am ready to accept the call testing / interview if necessary.

For attention Mr / Ms, I say many thanks.

I Sincerely,

Muhamad Fikri

Muhamad Fikri

Personal Data

Date of Birth: April, 290481

Nationality: Indonesian

Marital Status: Married

Gender: Male

Religion: Moslem

Foreign Language Proficiency: English not fluently

Educational Qualification

Strata-1 of Degree at University Budi Luhur Jakarta, Majoring in System Information

Periode ( 1999 - 2004 )

Technical Qualification

Operating System:

Windows 2000

Windows XP

Windows Vista

Windows 7

Windows 8

Windows 2003 & windows 2008 Server R2 Enterprise

Linux, HP-UX, SUN solaris

Networking:

LAN / WAN

TCP/IP

Server Troubleshooting

Wireless

Tape Backup HP-UX Server, SUN Server

Other:

Hardware and Software Troubleshooting

Microsoft Office 2007 / 2010

Windows Troubleshooting

Preventive Maintenance Server

Install, maintenance, upgrade, and repair, backup/restore data (PC, Notebook, Blackberry

Handset)

Programming:

SQL Server 2005

SQL Server 2008

Certification

November 20th, 2009 - SA-200-S10 System Administration Solaris 10 OS (Training)

Monitoring Server Management

Configuring and Troubleshooting Server SUN

Work Assignments

PT. Mitra Integrasi Informatika (Site Telkomsel) ( June 2011 – Now )

As System Administrator / Division Server Support

Job Description :

Manage Exchange server 2010 in PT.Telkomsel (Enabled, disabled mailbox exchange user /group milist)

Active Directory (Create user, disabled ,enabled user, move OU, lock & unlock user )

Manage Application Blackberry Administration Service & Database (Blackberry Enterprise Services Internal Telkomsel) (Activation BES, Remove User BES,Move User BES, monitoring space log BES)

Manage VAMT 2.0 ( Volume Activation Management Tools), KMS Activation Key Windows 7, Windows Server & Office 2010

Deployment Application Altiris 7.1 (Symantec), Monthly Report Altiris.

Monitoring alert problem server / SCOM (System Center Operation Manager)

Manage Installation OS Vmware for Server Project Telkomsel

Installation Windows Server 2008 (Brand HP, Fujitsu, IBM)

Manage Application Microsoft System Center Configuration Manager (Deploy operating systems, software applications, and software updates.

Monitoring Server Billing Email Telkomsel

Performing backups operating system.

Run daily operation monitoring tasks

Repair and recover from hardware or software failures.

PT. Indosat ( PT.Persada ) (Januari 2009 – Mei 2011)

As System Administrator

Job Description:

Analyzing operating system logs and identifying potential issues with operating systems. Performing backups operating system. Applying operating system updates, patches, and configuration changes. Installing and configuring new hardware and software. Adding, removing, or updating user account information, resetting passwords. Troubleshooting any reported problems. Ensuring that the network infrastructure is up and running. Repair and recover from hardware or software failures.

Monitor both the availability and performance of all the existing servers in the IT division of CRM

including hardware, software, OS, and applications as well as all other supporting devices for 7 x 24

hours.Monitoring availability of CRM Systems ( include servers, storage, database and network )

Escalating the problem to the in-charged technical support.

Checking regular Backup for all system above.

Handling complain from internal or external Indosat to solve IT CRM Operation problems

Run daily operation monitoring tasks.

Support to new project for IT CRM System.

Perform other operations which support the availability of service in the IT division of CRM To identify and analyze problems that arise and do the escalation of the problem to the related

parties.