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Brandon Casey 380 East Putnam Rd Putnam, CT 06260 Home: (401) 744-8751 [email protected] • Lincoln Technical Institute graduate offering a strong academic background in IT combined with excellent experience with computer repair, troubleshooting and networking. •Desktop repair/support, Networking, Help Desk experience and great customer service. •Consistently recognized for technical troubleshooting skills used to rapidly and cost -effectively resolve challenging technical issues. •Consistently awarded for great customer service including employee of the monthly as well obtaining gold status as a help desk support. • Quickly learn and master new technology; equally successful in both team and self -directed settings; and proficient in a range of computer systems, languages, tools, and testing. Education Lincoln Technical Institute, Lincoln RI Classes completed: • Office Applications • Customer Service and Help Desk Operations • Networking Tools and Techniques • Advanced PC Repair and Support • Desktop Operating Systems Windows 7 • Microsoft Windows Server 2008 Active Directory • Microsoft Windows 2008 Infrastructure • Security + • Servers, Routers and Switches • Network Defense and Countermeasures • Ethical Hacking and Network Defense Technology Summary • Certifications: Lincoln Tech Computer Networking and Security Certification, CompTIA A+, PC Pro, Networking Pro, and Security Pro • Systems: Windows XP, Vista, 7, 8, and 10, Server 2008 and 2003, Active Directory, DOS, and Epic • Awards: CVS Gold Help Desk Agent and Employee of the Month Experience CVS, Smithfield RI Sr. Technical Support Representative 2014 - Present - Documents problems, completes problem tickets and requests information in the support tools. Maintains knowledge with accurate up-to-date information relating to current policies, procedures, and troubleshooting techniques. Must effectively manage call workload.Provide superior customer support by

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Brandon Casey 380 East Putnam Rd Putnam, CT 06260

Home: (401) 744-8751 [email protected]

• Lincoln Technical Institute graduate offering a strong academic background in IT combined with

excellent experience with computer repair, troubleshooting and networking. •Desktop repair/support, Networking, Help Desk experience and great customer service. •Consistently recognized for technical troubleshooting skills used to rapidly and cost -effectively resolve

challenging technical issues. •Consistently awarded for great customer service including employee of the monthly as well obtaining

gold status as a help desk support. • Quickly learn and master new technology; equally successful in both team and self-directed settings;

and proficient in a range of computer systems, languages, tools, and testing.

Education Lincoln Technical Institute, Lincoln RI

Classes completed: • Office Applications

• Customer Service and Help Desk Operations

• Networking Tools and Techniques

• Advanced PC Repair and Support

• Desktop Operating Systems Windows 7

• Microsoft Windows Server 2008 Active Directory

• Microsoft Windows 2008 Infrastructure

• Security +

• Servers, Routers and Switches

• Network Defense and Countermeasures

• Ethical Hacking and Network Defense

Technology Summary

• Certifications: Lincoln Tech Computer Networking and Security Certification, CompTIA A+, PC Pro,

Networking Pro, and Security Pro • Systems: Windows XP, Vista, 7, 8, and 10, Server 2008 and 2003, Active Directory, DOS, and Epic

• Awards: CVS Gold Help Desk Agent and Employee of the Month

Experience

CVS, Smithfield RI

Sr. Technical Support Representative

2014 - Present

- Documents problems, completes problem tickets and requests information in the support tools.

Maintains knowledge with accurate up-to-date information relating to current policies, procedures, and

troubleshooting techniques. Must effectively manage call workload.Provide superior customer support by

mailto:[email protected]

analyzing, diagnosing and resolving problems and request within service level agreements.Required to

meet certification requirements and performance standards including: - Calls handled per shift. Schedule Adherence/Utilization. Average QA Score. 1st Call Resolution.

COX-1 (human) Inhibitor Screening Assay KitCOX-1 REACTION PROCEDURE The ELISA plate will allow for 36 COX reactions (34 inhibitors, in duplicate) at one dilution or 18 COX reactions

Alan Cox alan@oddietacort/cs4100_s02/resume/alan.pdfAlan Cox [email protected] ˘ ˇ ˆ˙ ˙ ˝ ˛˛˚˜ ˚ ! "# ˚ ˜ ˆ ˛ $ % ˝ ˘ ˇ ˆ

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Colon, Rectal, and Anal Cancers¬¬13...(NSAIDs) such as sulindac (Clinoril, nonspecific COX-1 [cyclo-oxygenase-1] and COX-2 inhibitor) and celecoxib (Celebrex, COX-2 inhibitor) has

Prepared by and return to: W. Robbins Cox COX AND COX, LLP ... · W. Robbins Cox COX AND COX, LLP 4300 Six Forks Road, Suite 720 Raleigh, North Carolina 27609 ARTICLES OF INCORPORATION

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