resume - chirag panchal
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CHIRAG PANCHAL+91 8107303399
WORK EXPERIENCEVirtual EmployeeFusion Outsourcing Pvt. Ltd, Udaipur 2011 – Present
Currently hold the position "Virtual Employee" at Fusion Outsourcing Pvt. Ltd, ITES based company in Udaipur. Here I have been providing assistant services to an USA client and manage his daily routine tasks.
Schedule Meetings & Phone Calls – Schedule client’s meetings, phone calls, manage meetings calendar, send RSVP for client or register for an event.
CRM Knowledge – Knowledge of CRM tools such as BigBiller, Constant Contacts & SalesForce, contacts management through SalesForce and manage resumes database on BigBiller.
Reservations – Make reservations such as Hotel, Dinner or Lunch Reservations, also booking travel flights.
Social Media – Knowledge of social media marketing & social media tools such Facebook, Asmallworld, and LinkedIn. Create events through Facebook & send invitation to friends, manage LinkedIn contacts.
RPO (Recruiting Process Outsourcing) –Search desire candidates’ profiles as per provided designations/Job description on LinkedIn, and searching their contact information, also add resume database at BigBiller resume bank.
Candidate Presentation Document –Create candidate presentation document as per client’s criteria & format accordingly.
Email Marketing Tools –Create email template, & send bulk emails using email marketing tools, such as Enflyer, Constant Contacts.
Search & verify contact information –Search contact information, email address & phone number and call them for the verification.
Generating various reports as required by the client.
ACHIEVEMENT
Best performer based on highest performance for the month of September 2012 in Fusion Outsourcing.
Network EngineerSmart Serve BPO, Udaipur Oct. 2009 – Dec. 2009
Worked at Smart Serve BPO, Udaipur as a Network Engineer, here I have provided Network & Technical support to BPO team, also below are activities which I have completed over there.
Handled Linux server & windows client system Handled technical issues of BPO team Provided Hardware & Software related solutions
PROFESSIONAL SKILLS
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Microsoft Office – Microsoft Office Excel Microsoft Office Power Point Microsoft Office Word Microsoft Office Publisher
Adobe Photoshop, Pixlr, Picasa – Well command on photo Mixing & Cleaning using Photoshop, Pixlr & Picasa.
Microsoft Outlook –Familiar with Microsoft Outlook application, email, appointments, and contacts. Maintain outlook calendar, outlook contacts etc.
Microsoft Office Publisher – Create business cards, flyer, brochures using Microsoft publisher as per client’s requirements.
ADDITIONAL SKILLS
Familiar with Salesforce.com, Team viewer, Logmein.com, Skype, Outlook, Yahoo! Products. Familiar with Google products such as Calendar, Drive, Contacts and Gmail.
PROFESSIONAL QUALIFICATION
Completed Hardware & Networking From IIHT Center Udaipur containing the following module of training A+, N+, MCSE, CCNA, RHCE
PGDCA {Post Graduation in Computer Application} From Alma Computer Udaipur.
EDUCATION BACKGROUND
B.A. from MLS University, Udaipur 2010. PGDCA from ALMA Institute Udaipur. Sr. Secondary from R.B.S.E., Ajmer in 2007. Secondary from R.B.S.E., Ajmer in 2005.
HOBBIES
Play Volley Ball & Cricket.
PERSONAL PROFILE
Father Name : Mr. NanaLalji Panchal
Date of Birth : 16 July 1990
Nationality : Indian
Permanent Address : Chirag s/o NanaLalji PanchalPost – Semaliya Pandya, Teh. SagwaraDist. Dungarpur (Rajasthan) 314031
Languages known : Hindi, English, Gujarati
DECLARATION
I hereby declare that above information furnished are true and correct to the best of my knowledge and believe. Chirag Panchal
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