restaurantconnect brandmanager overview
DESCRIPTION
BrandManager is a tool that will grant your restaurant complete marketing control and reputation management. This is the only restaurant industry platform that allows users to reach customers on multiple platforms (Social Media, Blogging, Email & SMS) with build it 360⁰ Brand Monitoring & sentiment analysis–and it’s seamlessly connected to your operations through our table management system and online booking system.TRANSCRIPT
BRANDMANAGER OVERVIEW
IntroductionRestaurantConnect provides software that enables restaurants to efficiently manage operations, provide excellent service and connect to new and existing guests online.
BrandManager is the tool that will grant your restaurant complete marketing control and reputation management.
This is the only restaurant industry platform that allows users to reach customers on multiple platforms (Social Media, Blogging, Email & SMS) and offers 360⁰ Brand Monitoring & sentiment analysis – and it’s seamlessly connected to your operations.
BrandManager Overview
How can BrandManager help?
Engage
Monitor
&Listen
Measure Grow
Engage with new and existing
customers on multiple social
channels at once.
Monitor mentions of your brand, competitors,
industry terms and sentiment.
Prove the effectiveness of every piece of content you distribute.
Discover new customers and grow
your following.
BrandManager Overview
Engage
• Distribute content to multiple social channels at once
• Services include: ◦ Facebook (Pages, Groups, Albums, Notes, Offers)
◦ Flickr
◦ LinkedIn(Groups, Posts, Promotions, Jobs)
◦ Blogs (Wordpress, Tumblr, Blogger, Posterous)
◦ Email and SMS lists
◦ Delicious, Yelp, Foursquare, TripAdvisor and many more
• Schedule posts ahead of time
• Automatic distribution – RSS Auto Poster
BrandManager Overview
Marketing
BrandManager Overview
Scheduling
BrandManager Overview
Monitor & Listen
Brand and Keyword monitoring◦ Track mentions across the social web.
◦ Sentiment analysis.
Monitoring of review sites◦ Receive notifications of new positive/negative reviews.
Tracking of your existing social media properties◦ Manage all of your social streams from one place.
◦ Social Inbox
BrandManager Overview
Monitor & Listen
BrandManager Overview
Measure
Measure success and generate detailed reports◦ Detailed profile reports
◦ Every social media profile is tracked.
◦ Fans, Followers, Klout.
◦ Detailed message reports ◦ Every piece of content is tracked.
◦ Clicks, likes, shares, opens, retweets, referers etc.
◦ Detailed mention reports◦ Track mentions and sentiment over time.
◦ Track top mention sources.
◦ Track top influencers.
Export daily metrics to Excel and build custom reports
BrandManager Overview
Measure
BrandManager Overview
Measure
BrandManager Overview
Grow
Automatically find new customers and grow your following
Reach out to targeted prospects and influencers around the world or in your area
Start the conversation with potential customers◦ Automatic Twitter Replies
◦ Automatic Twitter Welcome Messages
◦ Automatic Twitter Followers
BrandManager Overview
Build Brand Awareness
BrandManager Overview
• Restaurant Branded Posts
• Replace “via RestaurantConnect” on social media updates
• Link back to your own site
Protect Your BrandMonitor anything that’s being said online-your restaurant or the competition
BrandManager Overview
Complete IntegrationNever miss a marketing opportunity again. Let the natural flow of your operations build a detailed, customized marketing engine– from the restaurant’s dining room, office and websites:
Waiting List
Reservations
Guest Profiles
Mobile & Desktop
BrandManager Overview
Integration – Waiting ListCapture marketing details wherever opportunity arrives.
BrandManager Overview
Integration – ReservationsAutomatic notifications when a guest qualifies to be opted-in during the booking process.
BrandManager Overview
Integration – Guest ProfilesFully customize each and every guest profile in the dining room or office.
BrandManager Overview
Integration – Mobile & Desktop Your guests have full control of how you market to them. Our reservation widgets build your brand and a better relationship with your customers.
BrandManager Overview
