Responsive Leadership

Handout30-Aug-2016

Erik Korsvik Østergaard, Partner, Bloch&Østergaard

Going to work should be nice, great, and awesome!

Erik Korsvik Østergaard

Master of Science in Chaos theoryJazz pianist Guest lecturer on CBSPrev. Novo Nordisk and DONG Energy

Leadership advisorerik@blochoestergaard.dkBloch&Østergaard ApS

The 30 second summary

Holism1

5

Future of Work

Purpose and

direction

Organizing

CultureInnovation

Leadership

A holistic approach

A new approach is neededMore• People and culture• Experimentation• Complex thinking• Exception-based work

Less• HR• Planning• Simplistic packaging• Job and task orientation

6

Business

CEO

”CPCO”

COO

CIO

CFO

“CUXO”

NEWNEW

Don’t compete on

SKILLSand

PRICE

(Red Ocean)

Focus on

EFFECTand

RELATIONS

(Blue Ocean)

New rules of the game

8

What value are you delivering?Functional

Saves time

Simplifies

Makes money

Reduces risk

Organizes

Integrates

Connects

Reduces effort

Avoids hassles

Reduces cost

Ensures quality

Provides variety

Has sensory appeal

Informs

Provides access

EmotionalReduces anxiety

Provides safety and trust

Ensues loyalty

Acknowledges me

Is nostalgic

Is aesthetic

Has badge value

Provides wellness

Has therapeutic value

Is fun/entertaining

Is attractive

Creates exitement

Connects people

Life changing

Provides hope

Enables self-actualization

Motivates and engages

Creates a heirloom

Creates affiliation and belonging

Social Impact

Solves global challenges

Ensures social responsibility

Ensures sustainability

Responsiveness2

10

Efficiency,more predictable Versus Responsiveness,

less predictable

Profit Purpose

Hierarchies Networks

Controlling Empowering

Planning Experimentation

Privacy Transparency

The Responsive Organization – what mix do you want?Source: responsive.org

Evidence: 10 characteristics of responsive organizations

Purpose and meaningfulness

Relationsbeat skills

Largerline teams

Smallerproject teams

Everyone is a leader

Followership supports

leadership

Step down from the

Ivory Tower

Listen, then decide

Intensesprints

Not more,but better

Source: +10 clients that we’ve helped in the last few years

The responsive, networked organization

Do you want effective silos or responsive networks?

Or both?

13

Design principles of adaptable organisationsWhat should you focus on?

Source: Gary Hamel et al.: “Hackathon Report - Management Innovation eXchange”

The role and behavior of a leader

3

15

Volatile Uncertain Complex Ambiguous

The world is VUCA

We need experiments – we need entrepreneurs

Coaching and mentoring

Being strategic as an

entrepreneur

White space management

The role of the leader

Behaviour of a leader

17

Ensures purpose

Challenges status quo

Ensures delegation

Values collaboration

Focuses on roles and network

Measuresthe right

things

Is a role model on emotional intelligence

Thrives with uncertainty

Summary

The 30 second summary

20

Bloch&Østergaard

Because going to work should be nice, great, and awesome