responsible leadership for performance a theoretical model and hypotheses

Upload: tomor

Post on 04-Apr-2018

218 views

Category:

Documents


0 download

TRANSCRIPT

  • 7/29/2019 Responsible Leadership for Performance a Theoretical MODEL and Hypotheses

    1/16

    Responsible Leadership for Performance:ATheoretical Model and Hypotheses

    SusanA. Lynham - TexasA&M UniversityThomas J. Chermack - The Pennsylvania State University

    Literature on leadership indicates an absence ofgeneral, integrative theory. Much of existingtheory focuses on effective leadership, and onleadership processes, at the individual, group,or organizational level. Little emphasis isplacedon whole system effect, and less on concerns forboth

    peopleand

    performance.The theoretical

    framework developed and discussed addressesthis inadequacy, presenting an integrative and

    general perspective of leadership that focuses on

    leadership responsibility to both people and

    performance.

    Companies spend large amounts of moneyin pursuit of recipes for leadership success. In1998 it was estimated that 86% of companiesoffer some form of leadership training (Boyett &Boyett; Zhu, May & Avolio, 2004). Conversely,

    few companies can attest to the verifiablecontribution of this investment to their business

    performance, although much of the researchliterature claims leadership as critical toorganizational performance and profitability(Bass, 1985; Bass, 1990; Clark, Clark &

    Campbell, 1992; Kotter, 1990a, 1990b; Meindl& Ehrlich, 1987; Rottenberg & Saloner, 1993;Yukl & Van Fleet, 1992; Zhu, May & Avolio,2004). Leadership and leadership developmentwill increasingly need to show a direct link tobusiness performance. Leadership is

    decreasingly about recipes of actions andcharacteristics that are transferable to infinite

    contexts, reflected in the likes of popularleadership models such as that of Coveysprinciple-centered leadership (1989, 1991 ).

    Brungardt (1996) highlights that, in spite ofthe abundance of leadership research over thelast several years, which has given us a &dquo;...muchbetter understanding of leaders and theleadership process the field of leadership studiescontinues to be &dquo;...riddled with paradoxes,

    inconsistencies and contradictions&dquo; (p.82). Thislack of theoretical and empirical rigor isunderscored by Klenke: &dquo;...contributing to the

    messy state of the art [of leadership] arecontroversies about theoretical and

    methodological issues as well as tensionsbetween the disciplines contributing to

    leadershipstudies&dquo;

    (1993, p.112).Swanson

    (1995) stressed that as the role of performanceimprovement in organizations increasingly takeson strategic and global importance, executivesare, and should be, increasingly heldaccountable in this arena. Leadership and

    leadership development should be seen as &dquo;coreorganizational efforts at improvingperformance&dquo; and must, like other

    organizational efforts, &dquo;recognize theorganizations major business processes andtheir connectedness to core inputs and outputs

    for the purpose of adding value&dquo;(p. ix). In short,the stresses and demands of the emerging globalorganization and accompanying chaos and

    complexity of these business realities will likelycall for leadership that can think and act

    fundamentally differently in the future (Lynham,1998, 2000c, 2000d; McLagan & Nel, 1995).

    Grounding the Problem

    Areview of the literature points to anumber of inadequacies. First, the direct linkbetween leadership and business performance isimplied rather than explicit, i.e., the majority ofstudies that examine leadership are not studiesthat tend to link leadership practices to objectiveoutputs of the leadership system (Bass, 1990;Holton & Lynham, 2000). Second, the impact of

    leadership on performance is not consideredfrom multiple domains of performance (Bass,1990; Holton & Lynham, 2000; Lynham, 1998,2000d; Yukl & Van Fleet, 1992). By multipledomains of performance, we mean that

  • 7/29/2019 Responsible Leadership for Performance a Theoretical MODEL and Hypotheses

    2/16

    74J

    leadership is not often studied in ways thatdocument its effect on individual indicators of

    performance, group indicators of performance,process indicators of performance, and

    organizational indicators of performance and

    specificallyall of these at the same time.

    Third,absent from the literature is the multi-dimensional notion of responsibility (Collins &Porras, 1994; Freudberg, 1986; White Newman,1993). We suggest that not only should

    leadership be responsible, but that the notion of

    responsibility is related to other ethical andmoral factors that are often created and agreedupon within the system itself. Although somenotions of leadership include the importance ofvalue-centeredness (Clark & Clark, 1996;Covey, 1991), and others allude to the

    importance of renewal in leadership (Gardner,1990), being responsible in leadership ispredominantly associated with effectiveness

    (Bennis, 1994; Bhatia, 1995; Tannenbaum &Schmidt, 1973)--with getting things done.Fourth, missing from this body of literature is

    agreement on the dependent variable of

    leadership.That the phenomenon of leadership may be

    a system, with inputs, processes, outputs andfeedback, and in service to a larger performancesystem, is not deeply considered in the literatureand represents a notable void in this body of

    knowledge. Given the huge amounts of moneybeing spent on the training, coaching and

    development of leadership capabilities andcapacity, and the increasingly diverse environsin which leadership is both applied and judged,the above are troublesome knowledge gaps and

    inadequacies (Boyett & Boyett, 1998;Brungardt, 1996; Trevion, Brown, & Hartman,2003; Yukl & Van Fleet, 1992).

    The problem statement driving this study isthus: available leadership theories neitherexplicitly nor adequately address the nature and

    challenges of leadership that is both responsibleand focused on performance. There is a need fora theory of leadership that satisfies thesemultiple domains of concern and that integratesthe practical overarching concerns for peopleand performance (Lynham, 1998, 2000c, 2000d;Melrose, 1995). It is therefore the purpose ofthis study to begin to address this inadequacy in

    current leadership theory.

    Research Questions & Methodology

    Given the above problem statement, thefollowing research questions were used to

    develop and guide this study: 1) Can &dquo;A Theoryof

    Responsible Leadershipfor Performance&dquo; be

    developed?; and, 2) Can &dquo;A Theory ofResponsible Leadership for Performance&dquo; be

    operationalized [for later verification]?Due to the applied nature of leadership, and

    the preliminary nature of this study, Dubins(1978) two-part, eight-step, theory-to-researchmethodology for applied theory building is wellsuited to address the research question and sub-

    questions. This applied theory buildingmethodology includes: (1) identification of theunits or concepts of the

    theory,(2)

    determiningthe laws of interaction among the units, (3)specifying the boundaries in which the theory isexpected to apply, (4) specifying the systemstates in which the theoretical system operates,(5) articulating the propositions, comprising thelogical deductions or truth statements about the

    theory in operation, (6) determining theempirical indicators used to make thepropositions and therefore the theory testable,(7) identifying the hypotheses, that is, thestatements about the predicted values andrelationships among the units, and (8) testing the

    predicted values and relationships.Dubins (1978) methodology for applied

    theory building is complex and extremelydetailed -- so much so that a full discussion of

    the philosophical reasoning underlying themethod is not practical in the context of thisarticle. This article proceeds in sections thatdetail each step of the theory buildingmethodology in Figure 1 and overview

    descriptions of the steps are provided drawingfrom Dubin with as much detail as space

    permits. For a full discussion of the intricacies,of quantitative theory building in applieddisciplines, please refer to Dubin (1978).Atheory of Responsible Leadership for

    Performance (RLP) is a general, integrativetheoretical framework of leadership thataddresses the nature and challenges ofleadership that are both responsible and focusedon performance. Two core premises govern theframework. The first--that leadership is itself

  • 7/29/2019 Responsible Leadership for Performance a Theoretical MODEL and Hypotheses

    3/16

    75

    Figure 1: Dubins Two-part, Eight-step Theory Building Methodology

    a system consisting of purposeful, integratedinputs, processes, outputs, feedback andboundaries. The second--that leadership takesplace within a performance system, that is, a

    system of joint, coordinated and purposeful

    action. Leadership can therefore be conceived ofas a system of interacting inputs, processes,outputs, and feedback that derive meaning,direction and purpose from the largerperformance system and environment withinwhich it occurs. From this perspective,leadership is defined as: a focused system ofinteracting inputs, process, outputs and feedbackwherein individuals andlor groups influenceandlor act on behalf of specific individuals or

    groups of individuals to achieve shared goalsand commonly desired performance outcomes,within a specific performance system andenvironment.

    We also think it important to defme theterm &dquo;ethical&dquo; as it is used throughout this articleas a further descriptor when we present thenotion of responsible leadership. TheAmericanHeritage College Dictionary defmes ethical as 1)&dquo;involving or expressing moral approval or

    disapproval&dquo; and 2) &dquo;conforming to acceptedprofessional standards of conduct&dquo; (2002, p.343). While we imply that both of these

    components are important to the discussion of

    &dquo;responsible leadership,&dquo; we would like to stress

    importance on the former. That is, when we

    present leadership as a system involving theconsideration of the people within that system,

    their interpretation of what is responsible and asfocused on an agreed important output, we

    suggest that this group will define &dquo;responsible&dquo;behavior in a way that involves morality. Again,the constituency is believed to define what ismoral according to the negotiations of theindividuals that collectively form that

    constituency.

    Units

    The units of a theory are the concepts ofthe

    theory--the basic ideas that make up the theory(Cohen, 1991; Dubin, 1978; Reynolds, 1971).The units represent the things about which theresearcher is trying to make sense and areinformed by literature (knowledge of) and

    experience (knowledge about) (Lynham, 2002a).The units can be plainly defined as the buildingblocks of the theory or the elements that come

    together in the theory.The three units of the theoretical framework

    of RLP are: considerations of constituency; a

  • 7/29/2019 Responsible Leadership for Performance a Theoretical MODEL and Hypotheses

    4/16

    76

    framework of responsibleness; and domains ofperformance (see Figure 2). The units interact toform the inputs, process and outputs to theleadership system that is the essence of thetheoretical framework. Each unit is further

    distinguished by conceptual dimensions.Considerations of constituency (the input)include three conceptual dimensions: whetherthe constituency (a) resides inside or outside the

    performance system; (b) has high or low

    authority over the performance system; and (c)

    has the potential for high or low impact on the

    performance system. A framework ofresponsibleness (the process) has three

    conceptual dimensions: (a) effective leadershippractices; (b) ethical leadership habits; and (c)

    enduring leadership resources. The third unit,domains of perfo~mance (the output), consists offour conceptual dimensions: (a) the systemmission; (b) the work process/es; (c) the socialsub-systems; and (d) the individual performer.

    Abrief discussion of each unit follows.

    Figure 2: RLP: The Units of the Theoretical Framework

    Unit 1: Considerations of ConstituencyLeadership does not exist on its own, but

    rather in reciprocity to constituency, sometimesreferred to as followship. It is the constituencythat gives voice and purpose to leadership--thatallows the individual and/or group to stand up as

    one (Bass, 1985, 1990; Bennis, Parikh, &

    Lessem, 1994; Block, 1993; Corderio, 2003;Kelley, 1992; Kouzes & Posner, 1995; Lynham,1998, 2000d; Odom & Green, 2003; Perreault,1997; Terry, 1993).

    Leadership does not exist in isolation.Without followship there is no leadership(Autry, 1991; Bass, 1990; Block, 1993; Gardner,1990; Kelley, 1992; Kouzes & Posner, 1995;

    Northouse, 1997; Perreault, 1997). Thephenomenon of leadership comes about as aresult of a need to pursue desired outcomes, that

    is, to achieve goals desired by stakeholderslocated both inside and outside a specificperformance system (Beauchamp & Bowie,1997; Holton, 1999; Frooman, 1999; Trevion,

    Brown & Hartman, 2003).Every performance system has a

    constituency that represents those whom

    leadership in the performance system serves, andfor whom the leadership produces desired results(Freeman, 1997; Frooman, 1999; Gardner, 1990;Gibson, Ivancevich & Donnelly, 1994;Greenleaf, 1997; Jones & Wicks, 1999; Kelley,1992; Milgrom & Roberts, 1992; Ulrich, Zenger,& Smallwood, 1999).As a result, considerationsof constituency, forms the first, catalyzing, and

    input unit of the theoretical framework of RLP.

  • 7/29/2019 Responsible Leadership for Performance a Theoretical MODEL and Hypotheses

    5/16

    77

    Unit 2:AFramework of ResponsiblenessThe word responsible is associated with

    words like answerable, liable, accountable,amenable, reliable, dependable, trustworthy, andcare. These terms share the meaning of &dquo;beingobliged to answer...as for ones actions...to an

    authority that may impose a penalty for failure&dquo;(American Heritage Dictionary, 1992, p. 1537).The notion of responsibleness is associated with

    professional action, that is, action that is &dquo;basedon careful, reflective thought about which

    response is professionally right in a particularsituation&dquo; (Tennyson & Strom, 1986, p. 298).

    White Newman (1993, as cited in Lynham,1998, p. 211 ) offers a workable and appealingframework for responsible leadership. &dquo;Toooften&dquo;, says White Newman, &dquo;leadership

    writings and practice have emphasized how tobe effective. They need to embrace much morethan this singular focus&dquo;. White Newman aptlydescribes the logic of the framework ofresponsible leadership as follows:

    Being solely concerned with effect seemsinadequate, potentially even dangerous, since itis obvious that a person can be effective--that is,make a difference--yet also be unethical.Knowing the harm such people can cause, Ibelieve most of us want leaders who, because

    they are ethical, will make beneficial differencesto the world. Too often, in these stressful times,individuals who are effective and ethical survive

    as leaders for a brief time. They do not endure.Some are replaced by external factors. Otherscave in under the pressure of leadership--theybum out. So endurance becomes essential to

    leadership. Endurance encompasses refreshmentfor leaders and renewal for their groups [andsystems]. (cited in Lynham, 1998, p.)

    Leadership that is responsible is that which

    demonstrates, and is judged to demonstrate,

    effectiveness, ethics, and endurance (DePree1989, 1997, Trevion, Brown & Hartman, 2003;White Newman, 1993), and are necessarycomponents of responsible leadership. Whatconstitutes these 3Es is determined by theconstituency of the performance system inwhich the leadership occurs (Bass, 1990;Beauchamp & Bowie, 1997; Brady, 1985;Freudberg, 1986; Frooman, 1999; Jones &Wicks, 1999; Khuntia & Suar, 2004; Knapp &Olson, 1996; Stavrou, Kleanthous, &

    Anastasiou, 2005). It is this framework of

    responsibleness that constitutes the second unitof the theoretical framework of RLP.

    Luthans (2001; 2002; 2003) work on therole of hope and its impact on leaders is theclosest that we have found to what we mean

    through the use of the term responsible. Inseveral studies involving relatively largesamples, Luthans has been able to suggest that

    high-hope leaders are generally able to fostermore productive and more enjoyable workenvironments (2003). The significance of thiswork seems to suggest that what we might call

    responsible leaders (and what Luthans mightcall hopeful), are leaders that communicate

    frequently with their co-workers, and for whomthose co-workers enjoy coming to work.

    Unit 3: Domains of PerformanceAccording to The American Heritage

    Dictionary (1992), performance is about

    carrying something through to completion, that&dquo;to perform is to carry out action, an

    undertaking, or a procedure&dquo; and that the word&dquo;often connotes observance of due form or the

    exercise of skill or care&dquo; (p. 1345). From these

    descriptions, performance must be seen to havetwo parts: &dquo;an activity and the outcome of that

    activity&dquo; (Dean, 1997, p. 72). Performance alsooccurs within a context of requirements, that is,according to the requirements of a particularperformance system and audience.

    Each performance system therefore defines

    performance to fit and serve its unique needs

    (Collins & Porras, 1994; Dean, 1997; Gibson,Ivanevich & Donnelly, 1994; Holton, 1999;Kolvitz, 1997; Passmore, 1997; Rummler &

    Brach, 1995; Tosti & Jackson, 1992; Von

    Bertalanffy, 1968; West, 1997). Theperformance of a system is multidimensional.Four commonly identified and significant

    domains of performance include the systemmission and purpose, the work process/es, thesocial sub-systems, and the individual performer(Cummings & Worley, 2001; Gibson,Ivancevich & Donnelley, 1994; Holton, 1999;Mintzberg, 1994a, 1994b; Rummler & Brache,1995; Swanson, 1996; Swanson & Holton, 1999;Tichy, 1983, 1997; Wimbiscus, 1995). It is thes

    multiple domains ofperformance that form ththird unit of the theoretical framework of RLP.

    It is a common misconception that a focuon performance implies a focus on financia

  • 7/29/2019 Responsible Leadership for Performance a Theoretical MODEL and Hypotheses

    6/16

    78

    measures. Given this assumption, a commonissue with the premises we have argued relatesto how one can be both responsible and focusedon performance. To clarify this point, we stressthat what makes for &dquo;performance&dquo; is defined bythe

    constituency.For

    example,an educational

    institution or non-profit organization woulddefine performance differently than that of a for

    profit organization. Habitat for Humanity mightmeasure performance in terms of the number ofhouses built, while a fortune 500 might focus onstock performance and building shareholdervalue. The point to be made here is that ourvision is for leadership is that it is done

    responsibly (drawing from moral norms agreedon by the constituency) and that it is

    performance-based (aimstoward the

    achievement of some output agreed on by the

    constituency).

    Laws of Interaction

    The laws of interaction, of which there area number of kinds/types, describe the interaction

    among the units of a theory (Dubin, 1978). Thelaws of interaction among the three units of the

    theoretical framework of RLP include four

    categoric laws and three sequential laws. &dquo;A

    categoric law of interaction is one that states thatvalues of a unit are associated with values of

    another unit&dquo; (Dubin, 1978, p. 98), while a

    sequential law is defined as one that is

    &dquo;...always employing a time dimension. Thetime dimension is used to order the relationshipamong two or more units&dquo; (p. 101 ).

    According to Dubins methodology, &dquo;allunits are linked with categoric laws, as a changein any unit will provoke a change in at least oneother unit&dquo; (Chermack, 2005, p. 824).Furthermore, &dquo;all units are also linked with

    sequentiallaws to denote the

    importanceof the

    time element&dquo; (p. 824). The theoreticalframework of RLP does not include anydeterminate laws and appoints considerations ofconstituency as the catalyst unit, that is, the unit&dquo;...whose presence is required for otherinteraction in the theoretical [framework]&dquo;

    Figure 3: The Laws of Interaction in the Theoretical Framework of RLP

  • 7/29/2019 Responsible Leadership for Performance a Theoretical MODEL and Hypotheses

    7/16

    79

    (Chermack, 2005, p. 824). The laws ofinteraction of the theoretical framework of RLP

    are illustrated in Figure 3.

    Boundaries

    Establishing the boundaries of thetheoretical framework of RLP requiresspecification of the domain or domains in which

    the framework is expected to operate (Dubin,1978). Boundaries help locate the theoreticalframework in the environment with which the

    theory is concerned (Chermack, 2005), and

    require that the theorist makes the logic used todetermine them explicit (see Figure 4). The

    boundaries of the theoretical framework of RLPare shown in Figure 4.

    Figure 4: The Boundaries of the Theoretical Framework of RLP

    There are three boundaries for the

    theoretical framework of RLP: 1) a leadershipsub-system boundary 2) a performance systemboundary, and 3) the contextual environment

    boundary. All boundaries in the theoreticalframework are open boundaries, denoted by thedashed lines in Figure 5, indicating that theleadership (sub)system continuously exchangesinformation and resources with the performancesystem domain in which it occurs and with the

    larger exterior environmental domain acting onthe performance system. Informed by the logic

    of general systems theory (Senge, 1990) and

    existing work on leadership as process,responsible leadership for performance is

    positioned as a focused (sub)system within a

    larger performance system and context, asindicated in Figure 6.Acommon issue in theory building is in

    differentiating the units of the theory from theboundaries. For example, in this theory buildingexercise, it may be tempting to inquire about thedifference between the unit &dquo;domains of

    performance&dquo; and the boundary of performance

  • 7/29/2019 Responsible Leadership for Performance a Theoretical MODEL and Hypotheses

    8/16

    80

    systems. It is generally helpful to keep in mindthat the unit refers to the item that is present in

    the theory, and the boundary can be consideredthe limiting element of that unit. For example,this framework of responsible leadership

    requiresthat

    individuals, groups, processes,and

    the organization meet some performancerequirements (usually those specified in the

    system or organization), but the notion of a

    performance system boundary is meant to

    suggest the space in which this performancemust take place.

    System States

    Dubin (1978, 1981) defined a system stateas a

    condition of the system being modeled inwhich all the units of the system take oncharacteristic values that have persistencethrough time, regardless of the length of the timeinterval.All units of the system being modeledhave values that are determinant, meaning theyare measurable and distinctive for that state of

    the system.Asystem state that accurately represents a

    condition of the system of RLP being modeledhas three important characteristics, namely:

    inclusiveness (&dquo;where all the units of the systemare included in the system state&dquo;), persistence(&dquo;where the system state persists through some

    meaningful period of time&dquo;), and distinctiveness

    (&dquo;where all units take on unique values for that

    system state&dquo;) (Dubin, 1978; Toracco, 2000,p.54).

    The theoretical framework of RLP

    conceptualizes leadership as a (sub)system, andhas four system states which it transitionsbetween. Borrowing from Chermack (2005), and

    to illustrate the differing states of the RLPsystem, the theoretical framework uses a 0;11

    coding, where 0 &dquo;represents none of the thing orcharacteristic under examination&dquo; (p. 825)--meaning there are no considerations of

    constituency and therefore there is no leadershipsystem in operation. According to the time-sequence embedded in the laws of interaction,actions regarding specific units precede actions

    regarding others. &dquo;As the system transitionsfrom state to state, the unit values shift from 0 to

    1... demonstrating that as each unit value shifts,

    the [theoretical framework] transitions from onestate to the next (Chermack 2005, p. 825). Thefour system states of the theoretical frameworkof RLP are: (1) non-operation--where all unitshave a value of 0; (2) identification ofconsiderations of

    constituency--whereunit

    1=1,units 2 and 3= 0; (3) determining requirementsof responsible leadership--where unit 1=1, unit2=1, unit 3 =0; and (4) determining andassessing performance and implications--whereall units = 1, and the leadership system is fullyoperational. When in a fully operational state,feedback based on performance becomes aninput to the leadership units and begins theprocess again, from either point.

    Having completed the first four steps ofDubins

    theory building methodology,a

    complete and informed theoretical framework ofRLP can now be made explicit (see Figure 5).This theoretical framework satisfies phase oneof the General Method of theory buildingresearch and indicates that the conceptualdevelopment of the theoretical framework ofRLP has been completed (Dubin, 1978;Lynham, 2002a, 2000b; Torraco, 1974, 2000).

    Another common issue in theory buildingconcerns the tendency to question the differencebetween the laws of interaction and the

    systemstates. Those individuals intuitively attuned tothe logic of theory building will see thisconnection, although it is not always clear. Forcertain, laws of interaction must link to systemstates, but these items are not the same. For

    some it is helpful to think of system states as&dquo;phases&dquo; through which the theory willtransition. According to Dubin (1978) systemstates are often designated by examining thelaws of interaction, but the system states should

    describe the nature of the relationship whereasthe laws of interaction may simply state that arelationship exists. For example, in thisframework of responsible leadership forperformance, we have suggested that&dquo;considerations of constituency&dquo; are related to&dquo;a framework of responsibleness. System state2 suggests that there is a process through whichthe theory moves that transitions from a focus onconsiderations of constituency to a focus on

    responsibleness.

  • 7/29/2019 Responsible Leadership for Performance a Theoretical MODEL and Hypotheses

    9/16

    81

    Figure 5: The Theoretical Framework of RLP

    Once conceptually developed, thetheoretical framework is used to articulate

    knowledge claims or truth statements about howthe framework can be expected to operate in thereal world. These knowledge claims are alsoknown as the propositions of the theoreticalframework. Eight strategic propositions havebeen specified for the theoretical framework ofResponsible Leadership for Performance:

    1. RLP is a theoretical framework ofleadership as a system-in-focus, in which

    leadership is conceived as a purposeful,focused system, not an individual or a

    process managed by an individual.2. All systems have a purpose. The purpose of

    RLP is to serve the needs and desired

    outcomes of the constituency of a

    performance system by positivelyimpacting multiple domains of performance

    in a responsible (effective, ethical andenduring) manner.

    3. The content of RLP is derived from all

    three units of the theoretical framework-

    considerations of constituency, aframework of responsibleness, and domainsof performance. If all three units are not

    present and interacting, then there is nosystem ofRLP in action.

    4. For leadership to be considered responsible,it must demonstrate, and be judged todemonstrate, effectiveness, ethics andendurance. If one of these three attribute

    properties is missing from leadership, thenthat leadership cannot be considered

    responsible.5. The units of the theoretical framework-

    considerations of constituency, a

    framework of responsibleness, and domainsof performance-are interdependent. A

  • 7/29/2019 Responsible Leadership for Performance a Theoretical MODEL and Hypotheses

    10/16

    82 .

    change in one unit can be expected toproduce a change in the other two units.

    6. As responsibleness (effectiveness, ethicsand endurance) increases, performance ofthe whole performance system can be

    expectedto increase.

    7. Constituency is a necessary requirement for

    responsible leadership for performance.Without constituency there is no RLP.

    8. Without guiding inputs from constituency,and outputs in the form of multi-domain

    performance, the phenomenon of RLP

    collapses.

    The next step according to Dubin (1978) isto determine empirical indicators. These

    empiricalindicators inform the formulation of

    hypotheses necessary to verify the theoretical

    framework through disciplined inquiry,application, and continuous refinement.

    Empirical Indicators

    Informedby

    the above

    propositionsand

    existing literature, four empirical indicatorshave been identified for the theoretical

    framework of RLP. These empirical indicatorsare necessary to be able to identify values andmeasures for the interacting units of thetheoretical framework, which must next beverified through empirical research. Four initial

    empirical indicators, derived from propositions6, 7, and 1, respectively, have been determined,and are presented in the statements following

    (forfurther discussion refer

    Lynham, 2000a,2000d).

    1. Empirical Indicators for the Unit of Constituency

    2. Empirical Indicators for the Unit ofResponsibleness

    3. Empirical Indicators for the Unit of Performance

    4. Empirical Indicators for the Leadership System-in-focus

    The empirical indicators are chosen by thetheorist, and are targeted at those thought most

    necessary to confirm/disconfirm the operation ofthe theoretical framework in the real world

    (Dubin, 1978). These values and measures canalso be used on the units and the RLP systememployed in other propositions of the theoreticalframework.

    The theoretical framework, together withthe propositions and empirical indicators,

    represent the development and initialoperationalization of the theoretical frameworkof RLP. Informed by existing related literature,the theoretical framework can now be made

    ready for verification through research designedto prove the adequacy and improve thetheoretical framework. The results of such

    research can be used to further refine and

    develop the theoretical framework.

  • 7/29/2019 Responsible Leadership for Performance a Theoretical MODEL and Hypotheses

    11/16

    83

    Hypotheses

    Hypotheses are the link between thetheoretical model under construction and the

    natural and/or social world in which it applies.Hypotheses are thus &dquo;the predictions about

    values of units of a theory in which empiricalindicators are employed for the named units ineach proposition&dquo; (Dubin, 1978, p. 206). Whileit is common for each proposition to yieldseveral testable hypotheses, Dubin (1978)advises that the minimum requirements call for

    only one testable hypothesis for each

    proposition. It is also common in developingtheory building efforts to begin with a set of

    hypotheses that can always be expanded upon ata later time. Therefore, given the novelty of thetheoretical model developed in this manuscript,the hypotheses identified for preliminaryverification of the model include the following:

    Hypothesis 1: There will be a positiverelationship between participation in theRLP system and constituent perceptions ofeffectiveness.

    Hypothesis 2: There will be a positiverelationship between participation in theRLP system and constituent perceptions ofethical behavior.

    Hypothesis3: There will

    bea

    positiverelationship between participation in theRLP system and constituent perceptions ofendurance.

    Hypothesis 4: There will be a positiverelationship between participation in theRLP system and mission related

    performance in terms of quality, quantityand/or time.

    Hypothesis 5: There will be a positiverelationship between participation in theRLP system and work process performance

    in terms of quality, quantity and/or time.Hypothesis 6: There will be a positive

    relationship between participation in theRLP system and social sub-system andindividual units of performance in terms ofquality, quantity and/or time.

    Hypothesis 7: There will be a positiverelationship between participation in theRLP system and the level of participationof the constituency.

    Hypothesis 8: There will be a positive

    relationship between participation in theRLP system and the perceived value of that

    leadership system by the constituency.

    These hypotheses are intended to provide a

    preliminary evaluation of the RLP system. That

    is, these are not a comprehensive list ofhypotheses that would be required to verify thetheoretical model as theory, however, they doprovide a starting point. Upon verification thataspects of the theoretical model hold and areaccurate under empirical testing, further

    hypotheses can be formulated to suggest theinteraction of one or more units as predictors ofanother.Advanced statistical analyses can beformulated includingANOVAand MANOVA

    comparison studies to examine these more

    complex experimental designs. In truth,however, it is not useful to outline such studiesuntil the general adequacy of the theoreticalmodel can be established. The hypotheses thathave been identified are a starting point at whichto do so.

    Research & Practice Implications

    The theoretical framework of RLP

    presented is one of the phenomenon ofleadership as a system-in-focus. Perceiving

    leadershipas a

    system-in-focus isnew to

    leadership theory. Perceiving leadership as asystem-in-focus that is aimed at leadership thatis both responsible and about performance isatypical of leadership practice. In conclusion,some implications of this theoretical frameworkfor future research and practice are brieflyconsidered.

    Research

    Related literature indicates an abundance of

    leadership theories. However, also shown is that

    general, integrating theories of leadership are inshort supply. The theoretical framework of RLPis potentially useful to leadership theory in anumber of ways, two of which might includethose indicated below.

    First, the theoretical framework (of RLP)can be used to promote connectivity amongexisting leadership theories. For example, inboth behavioral and transformation leadershiptheory, the phenomenon of leadership is shapedby the situation, or context, in which leadership

  • 7/29/2019 Responsible Leadership for Performance a Theoretical MODEL and Hypotheses

    12/16

    84

    occurs. By rethinking the contextual situation asa leadership system-in-focus, within a specificperformance system, RLP enables both groupsof theory to inform leadership as a means to anend and in service to multiple-domain, whole

    system performance. Through this reframingthese two theoretical perspectives cease their

    rivalry and can each be understood andappreciated for how they inform the nature and

    challenges of the performance system.Second, the theoretical framework can

    serve a transformative role with respect to

    existing and emerging theories of leadership. Forexample, trait theory is strongly informed byleadership in the military context. In this contextthe military makes for the particularperformance system in which the leadership

    system-in-focus occurs. From the perspective ofthe theoretical framework of RLP, the militaryperformance system must therefore be used toinform, shape and evaluate the requiredleadership system in terms of considerations ofconstituency, responsibleness and multi-domain

    performance. The nature and value of the threeunits of the framework are therefore changed bythe purpose and nature of the performancesystem to which the leadership system-in-focusis in service. Considering the military as the

    performance boundary of the leadership system-in-focus significantly impacts who could, andshould, be included in the considerations ofconstituency, what makes for responsibleleadership in that performance system andcontext, and what constitutes acceptableperformance in that performance system. This

    integrated perspective of leadership, in turn,informs the leadership traits best suited to the

    particular performance system, and highlightsthe need to reconsider these traits when the

    nature

    and purpose ofthe

    performance systemitself changes. Thus, it is unlikely that the

    leadership traits best suited to a militaryperformance will be the same as those bestsuited to a non-military one.

    There are many diverse and competingtheoretical perspectives on leadership, eachexplaining the phenomenon of leadership, each away of both seeing and not seeing this

    phenomenon, and each with its own limitations.In a body of literature where theories of a

    conflicting and contradictory nature abound, this

    proliferation becomes fragmenting and

    confusing rather than unifying and clarifying(Yukl & van Fleet, 1992). More general theoriesof leadership, like that of RLP, need to befurther developed, confirmed and refined to helpto integrate and demystify this body ofknowledge and understanding.

    Practice

    Go to the New Releases section at any

    modem-day bookstore, on-line or on-foot, andyou will find at least a handful of books toutingthe latest answer to leadership. Included aremarketing-driven recipes for quick success andresults from consulting companies and so-calledgurus, many of whom are best known for their

    management literature. Unfortunately, lessseldom does one come across a scholarly, well-

    researched book on leadership that is written forthe consumption of practice. The scholarlyliterature on leadership seldom resides on thebookshelves of popular bookstores.

    The implications of using this theoreticalframework in leadership practice are quiteextensive. First, it would require that

    practitioners acknowledge that leadership ismore a driver and less an outcome of

    performance. Second, it means that leadershipwould have to be understood and pursued as a

    system-in-focus and thus in service to theperformance system and context in which itoccurs. Third, this theoretical framework

    requires that practitioners acknowledge the

    phenomenon of leadership as a system withinputs, processes, outputs and feedback, in theform of considerations of constituency,responsible leadership practices, habits andresources, and multiple performance outcomes.Fourth, the theory acknowledges and demandswhole system performance as an indicator of

    leadership output, and fifth,are

    the implicationsof this theoretical framework to leadershipdevelopment.

    In brief, the implications of this theoreticalframework for leadership development couldindicate a drastic restructuring of currentleadership development practices. For example,if this framework were to play out in an

    organization, we might fmd that the pathway tosenior levels of management or to CEO mightrequire a long tenure in the human resource, or

    organization development department.Activities like engaging in and directing

  • 7/29/2019 Responsible Leadership for Performance a Theoretical MODEL and Hypotheses

    13/16

    85

    training, organization development and teambuilding are vital to understanding the

    relationships that make the organizationscontinued existence and growth possible.Suffice it to say that we assume leadershipdevelopment practices would be required to

    change if the model we propose is investigatedmore fully and found to be a reasonable proxyfor responsible leadership in general.

    With growing demands for leadership thatmakes a difference, the increasing businessrealities of globalization and an increasingshortage of skilled, knowledge labor, the need tobalance people and performance must becomean important problem of leadership theory,research and practice. Leadership theories akinto that of RLP can be enormously helpful to this

    end. This theoretical framework could be usedby practitioners to make sense of the multipleleadership theories at their disposal--that is, toframe and contextualize these theories in terms

    of the leadership system needs in their

    performance system. RLP could also be used to

    diagnose, develop, and evaluate current

    leadership and leadership capacity needs invarious performance systems, ensuring that

    leadership is positioned as a key means toperformance and not as an end in itself.

    It is also our vision that current leadershippractices must change. While we submit ourmodel as currently founded only in the literatureand how we conceive that responsible leadershipMIGHT work, we hope to spend considerableefforts investigating the accuracy of ourassessment. Should we find this theoretical

    model to be generally accurate (afterconsiderable longitudinal investigation) wewould also hope that leaders might see that

    responsible (effective, ethical, and enduring)leadership can be linked directly to the

    performance of the organization. Should this bethe case, again founded on eventual years ofcumulative research, the implications of ourtheoretical model could provoke changes in the

    way leadership is conceptualized, developed,and sold to organizations throughout the world.While this vision may be somewhat idealized,we intend to extend considerable effort in

    examining the theoretical model that we haveoutlined in this article.

    References

    Autry, J.A. (1991). Love and profit: The art ofcaring leadership. New York: WilliamMorrow and Company.

    Bass, B.M. (1990). Bass & Stogdills handbook of

    leadership; theory, research, and managerialapplications (3rd ed.). New York: TheFree Press.

    Bass, B.M. (1985, Fall). Leadership: Good, better,best. Organizational Dynamics,13(3), 26-40.

    Beauchamp, T.L., & Bowie, N.E. (Eds.) (1997).Ethical theory and business (5th ed.). UpperSaddle River, NJ: Prentice Hall.

    Bennis, W. (1994). On becoming a leader. NewYork:Addison-Wesley.

    Bennis, W., Parikh, J., & Lessem, R. (1994).Beyond leadership: Balancing economics,ethics and ecology. Cambridge, MA:Blackwell Business.

    Bhatia, K. (1995). Leadership and leaders are ontheir way. Journal of Leadership Studies,2(2), 65-72.

    Block, P. (1993). Stewardship: Choosing serviceover self-interest. San Francisco: Berrett-Koehler.

    Boyett, J., & Boyett, J. (1998). The guru guide:The best ideas of the top managementthinkers. New York: John Wiley.

    Brady, F.N. (1985).AJanus-Headed model ofethical theory: Looking two ways atbusiness/society issues. Academy ofManagement Review, 10(3), 568-576.

    Brungardt, C. (1996). The making of leaders:Areview of the research in leadershipdevelopment and education. Journal ofLeadership Studies, 3(3), 81-95.

    Chermack, T. J. (2005). Studying scenarioplanning: Theory, research suggestions andhypotheses. Technological Forecasting andSocial Change,72(1), 59-73

    Clark, K.E., & Clark, M.B. (1996). Choosing tolead (2nd ed.) Greensboro, NC: Center forCreative Leadership.

    Clark, K.E., Clark, M.B., & Campbell, D.P. (Eds.).(1992). Impact of leadership. Greensboro,NC: Center for Creative Leadership.

    Cohen, B.P. (1991). Developing sociologicalknowledge: Theory and method (2nd ed.).Chicago: Nelson-Hall.

    Collins, J.C., & Porras, J. (1994). Built to last:

    Successful habits of visionary companies.New York: HarperBusiness.

  • 7/29/2019 Responsible Leadership for Performance a Theoretical MODEL and Hypotheses

    14/16

    86

    Corderio, W. P. (2003). The only solution to thedecline in business ethics: Ethical managers.

    Teaching Business Ethics 7(3), 265-268.Covey, S.R. (1991). Principle centered leadership.

    New York: Summit.

    Covey, S.R. (1989). The 7 habits of highly effective

    people: Powerful lessons in personal change.New York: Fireside.Cummings, T. G., & Worley, C. G. (2001).

    Organization development and change (6thed.). Cincinnati, OH: South-Western College.

    Dean, P.J. (1997). Dale Brethower: The knowledgebase of human performance technology. In P.J. Dean & D. E. Ripley (Eds.),Performance improvement pathfinders:Models for organizational learning systems(pp. 65-83). Washington, DC: ISPI.

    DePree, M. (1997). Leading without power:

    Finding hope in serving community. SanFrancisco: Jossey-Bass.DePree, M. (1989). Leadership is an art. New

    York: Doubleday.Dubin, R. (1978). Theory building (Rev. ed.).

    New York: The Free Press.

    Dubin, R. (1976). Theory building in appliedareas. In M. D. Dunnette (Ed.), Handbook ofIndustrial and OrganizationalPsychology (pp. 17-39). Chicago: RandMcNally.

    Freeman, R.E. (1997).Astakeholder theory of themodem

    corporation.In T.L.

    Beauchamp&

    N.E. Bowie (Eds.), Ethical theory andbusiness (5th ed.) (pp. 66-76). Upper SaddleRiver, NJ: Prentice Hall.

    Freudberg, D. (1986). The corporate conscience:

    Money, power and responsible business. NewYork:American ManagementAssociation.

    Frooman, J. (1999). Stakeholder influencestrategies.Academy of Management Review,24(2), 191-205.

    Gardner, J.W. (1990). On leadership. New York:The Free Press.

    Gibson,J.L.,

    Ivancevich,J.M., &

    Donnelly, J.H.,

    Jr. ( 1994).Organizations:Business,structure, processes (8th ed.). Boston, MA:Irwin.

    Greenleaf, R.K. (1997). Servant leadership:A

    journey into the nature of legitimate powerand greatness. New York: Paulist Press.

    Holton, E.F. III. (1999). Performance domains andtheir boundaries. In R. J. Torraco (Ed.),Performance improvement: Theory and

    practice (pp. 26-46).Advances in DevelopingHuman Resources, 1. San Francisco: Berrett-Koehler.

    Holton, E.F., & Lynham, S.A. (2000).Performance-driven leadership development.In E.F. Holton III & S.S. Naquin (Eds.),Developing High Performance LeadershipCompetency (pp. 1-16). Advances in

    Developing Human Resources, 6. San

    Francisco: Berrett-Koehler.Jones, T.M., & Wicks,A.C. (1999). Convergent

    stakeholder theory.Academy ofManagementReview,24(2), 206-221.

    Kelley, J.E. (1992).Autonomy and control at theworkplace: Contexts for work redesign.London: Croon Helm.

    Klenke, K. (1993). Leadership education at thegreat divide: Crossing into the 21st century.Journal of Lleadership Studies, 112-127.

    Knapp, J.C., & Olson, S. (1996). Ethicalleadership. Journal of Leadership Studies,

    3(4), 84-86.Khunia, R., & Suar, D. (2004).Ascale to assessethical leadership of Indian private and publicsector managers. Journal of Business Ethics

    49(1), 13-27.Kolvitz, M. (1997). Donald Tosti and Stephanie

    Jackson: The organizational scan,performance levers, and alignment. In P. J.Dean & D. E. Ripley (Eds.), Performanceimprovement pathfinders: Models fororganizational learning systems (pp. 124-

    141). Washington, DC: ISPI.

    Kotter, J.P. (1990a, May-June). What leadersreally do. Harvard Business Review, 103-111.Kotter, J.P. (1990b). A force for change: How

    leadership differs from management. NewYork: The Free Press.

    Kouzes, J.M., & Posner, B.Z. (1995). Theleadership challenge: How to getextraordinary things done in organizations

    San Francisco: Jossey-Bass.Luthans, F. (2001). The case for positive

    organizational behavior (POB). CurrenIssues in Management1(1), 10-21.

    Luthans,F.

    (2002). "Chapter9: Positive

    approachto OB", in Luthans, F. (Ed.), OrganizationalBehavior, 9th ed., McGraw-Hill / Irwin, NewYork: NY, pp. 286-322.

    Lynham, S.A. (2002a). The general method of

    theory-building in applied disciplines. In S.A.Lynham (Ed.), Advances in DevelopingHuman Resources, 4(3), 221-241. ThousandOaks, CA: Sage.

    Lynham, S.A. (2002b). Quantitative research andtheory building: Dubins method. In S. A.Lynham (Ed.), Advances in Developing

  • 7/29/2019 Responsible Leadership for Performance a Theoretical MODEL and Hypotheses

    15/16

    87

    Human Resources,4(3), 242-276. ThousandOaks, CA: Sage.

    Lynham, S.A. (2000c). Leadership development:Areview of the theory and literature. In K. P.Kuchinke (Ed.), Academy of HumanResource Development Conference

    Proceedings (pp. 285-292). Baton Rouge,LA: AHRD.

    Lynham, S.A. (2000d). The development of atheory of responsible leadership forperformance. Unpublished doctoraldissertation, University of Minnesota. St Paul,MN: UMN.

    Lynham, S.A. (1998). The development andevaluation of a model of responsibleleadership for performance: Beginning thejourney. Human Resource DevelopmentInternational, 1(2), 207-220.

    McLagan, P., & Nel, C. (1995). The age ofparticipation: New governance for the

    workplace and the world. San Francisco:Berrett-Koehler.

    Meindl, J.R., & Ehrlich, S.B. (1987). The romanceof leadership and the evaluation oforganizational performance. Academy ofManagement Journal, 30(1), 91-109.

    Melrose, K. (1995). Making the grass greener:ACEOs journey to leading by serving. SanFrancisco: Berrett-Koehler.

    Milgrom, P., & Roberts, J. (1992). Economics,organization and management. EnglewoodCliffs, NJ: Prentice Hall.

    Mintzberg, H. (1994a). The rise and fall ofstrategic planning: Reconceiving roles forplanning, plans, and planners. New York:Free Press.

    Mintzberg, H. (1994b, January-February). The riseand fall of strategic planning. HarvardBusiness Review, 107-114.

    Northouse, P.G. (1997). Leadership: Theory and

    practice. Thousand Oaks, CA: Sage.Odom, L., Green, M. T. (2003). Law and the

    ethics of transformational leadership.Leadership & Organization DevelopmentJournal 24(1), 62-72.

    Passmore, D.L. (1997). Ways of seeing:Disciplinary bases of research in HRD. In R.A. Swanson & E.F. Holton III (Eds.), HumanResource Development research handbook:

    Linking research and practice (pp. 199-214).San Francisco: Berrett-Koehler.

    Perreault, G. (1997). Ethical followers:ALink toethical leadership. Journal of LeadershipStudies,4(1), 78-89.

    Peterson, S. J., & Luthans, F. (2003). The

    positive impact and development of hopefulleaders. Leadership & OrganizationDevelopment Journal24(1), 26-31.

    Posner, B.Z, & Kouzes, J. (1996). Ten lessons forleaders and leadership developers. The

    Journal of Leadership Studies, 3(3), 3-10.Reynolds, P.D. (1971). A primer in theory

    construction. New York: MacMillan.

    Rotemberg, J.J., & Saloner, G. (1993). Leadershipstyle and incentives. Management Science, 39

    (11), 1299-1318.Rummler, G.A., & Brache,A.P. (1995). Improving

    performance: How to manage the white spaceon the organization chart (2nd ed.). SanFrancisco: Jossey-Bass.

    Senge, P.M. (1990). The fifth discipline. NewYork: DoubleDay.

    Soukhanov, A. H. (Ed.). (1996). TheAmericanheritage dictionary. Boston, MA: TheRiverside Publishing Company.

    Soukhanov,A. H. (Ed.). (1994). Websters II newriverside dictionary. Boston, MA: TheRiverside Publishing Company.

    Stavrou, E. T., Kleanthous, T., Anastasiou, T.

    (2005). Leadership personality and firmculture during hereditary transitions in familyfirms: Model development and empiricalinvestigation. Journal of Small Business

    Management43(2), 187-207.Swanson. R.A. (1996). What I learned this year

    St. Paul, MN: University of MinnesotaHuman Resource Development ResearchCenter.

    Swanson, R.A. (1995). Making the case fo

    performance. In E. F. Holton, III (Ed.), The

    Academy of Human Resource DevelopmenAnnual Conference Proceedings. BatoRouge, LA:AHRD.

    Swanson, R.A., & Holton E.F. III. (1999). ResultsHow to assess performance, learning, anperceptions in organizations. SaFrancisco: Berrett-Koehler.

    Tannenbaum, R., & Schmidt, W.H. (1973, MayJune). How to choose a leadership patternHarvard Business Review, 3-11.

    Tennyson, W.W., & Strom, S.M. (1986, January)Beyond professional standards: Developinresponsibleness. Journal of Counseling anDevelopment, 64, 298-302.

    Terry, R.W. (1993). Authentic leadership. SaFrancisco, CA: Jossey-Bass.

    Tichy, N. M. (1997). The leadership engine: How

    winning companies build leaders at evelevel. New York: Harper Business.

  • 7/29/2019 Responsible Leadership for Performance a Theoretical MODEL and Hypotheses

    16/16

    88

    Tichy, N. M. (1983). Managing strategic change:Technical, political and cultural dynamics.New York: John Wiley & Sons.

    Torraco, R. J. (2000).Atheory of knowledgemanagement. In R. W. Herling & J. Provo

    (Eds.), Strategic perspectives on knowledge,

    competence, and expertise (pp. 38-62).Advances in Developing Human Resources,5.

    Torraco, R. J. (1994). The development andvalidation of a theory of work analysis. St.Paul, MN: Human Resource DevelopmentResearch Center, University of Minnesota.

    Tosti, D. T., & Jackson, S. F. (1997). The

    organizational scan, performance levers, andalignment. In P. J. Dean & D. E. Ripley(Eds.), Performance improvementpathfinders: Models for organizational

    learning systems (pp. 124-141). Washington,DC: ISPI.Trevion, L. K., Brown, M., & Hartman, L. P.

    (2003). A qualitative investigation ofperceived executive ethical leadership:Perceptions from inside and outside theexecutive suite. Human Relations 56(1), 5-28.

    Ulrich, D., Zenger, J., & Smallwood, N. (1999).Results-based leadership: How leaders buildthe business and improve the bottom line.

    Boston, MA: Harvard Business School.

    Von Bertalanffy, L. (1968). General systemstheory: Foundations, development,application. New York: George Braziller.

    West, J. (1997). Managing performance in thewhite spaces. In P. J. Dean & D. E. Ripley(Eds.), Performance ImprovementPathfinders: Models for OrganizationalLearning Systems (pp. 108-123). Washington,DC: ISPI.

    Wheatley, M. J. (1992). Leadership and the newscience: Learning about organization from an

    orderly view. San Francisco: Berrett-Koehler.White Newman, J.B. (1993). The three Es of

    leadership: A model and metaphor foreffective, ethical and enduring leadership.Unpublished manuscript. St. Paul, MN: The

    College of St. Catherine.

    Wimbiscus, J.J., Jr. (1995).Aclassification anddescription of human resource developmentscholars. Human Resource DevelopmentQuarterly, 6, 5-34.

    Yukl, G. (1989). Managerial leadership:A

    reviewof theory and research. Journal ofManagement, 15, 251-289.

    Yukl, G., & van Fleet, D.D. (1992). Theory andresearch on leadership in organizations. InM.D. Dunnette & L.M. Hough (Eds.),Handbook of Industrial and OrganizationalPsychology, Vol. 3, (pp. 147-197). PaloAlto,CA: Consulting Psychologists.

    Zhu, W., May, D. R., & Avolio, B. J. (2004). The

    impact of ethical leadership behavior onemployee outcomes: The roles psychological

    empowerment and authenticity. Journal ofLeadership & Organizational Studies, 11(1),16-27.