resistand contact list gap analysis results year...

INCREASINGDISASTERRESILIENCEBYESTABLISHINGASUSTAINABLEPROCESS

TOSUPPORTSTANDARDISATIONOFTECHNOLOGIESANDSERVICES

©2016-2019ThisdocumentanditscontentarethepropertyoftheResiStandConsortium.Allrightsrelevanttothisdocumentaredeterminedbytheapplicablelaws.Accesstothisdocumentdoesnotgrantanyrightorlicenseonthedocumentoritscontents.ThisdocumentoritscontentsarenottobeusedortreatedinanymannerinconsistentwiththerightsorinterestsoftheResiStandConsortiumorthePartnersdetrimentandarenottobedisclosedexternallywithoutpriorwrittenconsentfromtheResiStandPartners.EachResiStandPartnermayusethisdocumentinconformitywiththeResiStandConsortiumGrantAgreementprovisions.TheresearchleadingtotheseresultshasreceivedfundingfromtheEuropeanUnion’sHorizon2020ResearchandInnovationProgramme,undertheGrantAgreementNo700389.

Theviewsandopinionsinthisdocumentaresolelythoseoftheauthorsandcontributors,notthoseoftheEuropeanCommission.

ResiStandcontactlistgapanalysisresultsyear2

ReportTitle: ResiStand

Author(s): SusanAnson,HayleyWatson,KushWadhwa,YingYingLau,IsabelleLinde-Frech,andLiisaPoussa

ResponsibleProjectPartner:

TRI

Documentdata:

Filename(QMScompliant): ResiStandD7.2_GapAnalysisYr2_V03sa29052017_FINAL.docx

Pages: 35 No.ofannexes: 0

Status: Final Disseminationlevel: PU

Projecttitle:ResiStand:IncreasingdisasterResiliencebyestablishingasustainableprocesstosupportStandardisationoftechnologiesandservices

GANo.: 700389

ProjectNo.: 12134

WPtitle:Dissemination,communication,andstakeholderinvolvementactivities DeliverableNo: D7.2

Date: Duedate: 31May,2017 Submissiondate: 31May,2017

Keywords: StakeholderCommunities,gapanalysis,engagement,balancedrepresentation

Reviewedby:YingYingLau Reviewdate: 26May,2017

LiisaPoussa Reviewdate: 26May,2017

ApprovedbyCoordinator(GEO):

31May,2017 Approvaldate: 31May,2017

London,May2017

INCREASINGDISASTERRESILIENCETHROUGHSTANDARDISATION

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ProjectContact

GEOWISEOy,Mr.PerttiWoitsch,Rälssitie7A,01510Vantaa,Finland

ResiStandProject

Standardisationisapowerfultooltoachievebetterinteroperability.However,itneedstoovercomealackofinterestandmodestparticipationfromstakeholders.Also,promisingresearchresultsarenotalwaysusedasthebasisfornewstandards.

TheoverallgoalofResiStandistofindnewwaystoimprovethecrisismanagementanddisasterresiliencecapabilitiesoftheEuropeanUnionandindividualMemberStatesthroughstandardisation.

ResiStandcontributestoanimproveddisasterresiliencebyidentifyingandanalysingthedrivers,constraintsandexpectationsofthreemainstakeholdercommunities:StandardisationOrganisations,End-UsersandSuppliers,consistingofresearchers,industryandSMEs.

Basedonthisinformation,gapsinstandardisationareidentifiedandaprioritisedroadmapfornewinitiativeswillbecreated.Theroadmapwillbecomplementedbyacriticalevaluationofstandardsasatooltoimprovedisasterresilience.

ResiStandaimsatimplementingapre-standardisationprocessthatsupportsthedevelopmentofstandards.Thefeasibilityoftheprocesswillbetestedbydevelopinganewworkitem.Theaimisthatstakeholderswillcontinuouslyutilizethis“ResiStandProcess”inthefuture,andthattheprojectdeliversabetterunderstandingofthepotentialofstandardsforcontributingtoanimproveddisasterresilience.

ResiStandwillsupportthemanagementofincreasingthreatstosocietysuchasarmedconflicts,terrorism,pandemicsandnaturaldisasters,whichhaveincreasinglycross-border,evenglobalconsequencesduetotheon-goingglobalisation.

Protectionofcitizensthroughanticipation,preparedness,responseandadaptationtocrisissituations–i.e.maintainingdisasterresilience–willbemoreefficient.Collaborationbetweennational,Europeanandinternationalstakeholderswillbeimprovedbyunifiedprocessesandmanagementsystemsaswellasbytechnical,procedural,operationalandsemanticinteroperability.


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ExecutiveSummary

Thisdocument,theResiStandcontactlistgapanalysisresultsyear2(D7.2)presentsthefindingsofasecondanalysisofthecontactsthatarerecognizedashavingengagedwithResiStand,whethertheyhaveregisteredtooneoftheprojectsthreeStakeholderCommunities(i.e.,theStandardsAdvisoryGroup,End-UserCommunity,orSupplierCommunity)orhaveconnectedwiththeprojectonTwitterorLinkedIn.

Ayear2analysisoftheStakeholderCommunitymembers,LinkedInConnections,andTwitterFollowersintermsof1)thecountriestheyrepresent,2)thetypesoforganisationrepresented,and3)theirgenderwasundertakenandthefindingsarepresentedinthisdeliverable.Additionally,thedeliverableincludesstrategydocumentsdevelopedbytherespectivemanagerofeachcommunity,whichprovidesinformationon;1)theaimandpositionofthecommunity,2)itsrelevantstakeholders,and3)theapproachadoptedtoinvolvethecommunityintheResiStandproject.

BetweenJanuaryandMay2017,theStandardsAdvisoryGroup(SAG)hasincreasedby3membersandisnowcomprisedof19members,whorepresent10countries.TheSAGiswellbalancedwithmembersfromEuropean/NationalStandardsbodies(26%),governmentalorganisations(37%),research/academia(16%),Industry/SMEs(16%)andaNon-GovernmentalOrganisation(5%).TheSAGistheonlyStakeholderCommunitythathasaslightlyhigherpercentageoffemalestakeholders,with53%oftheSAGbeingfemale.

TheEnd-UserCommunity(E-UC)grewby77%betweenJanuaryandMay2017,increasingfrom47to83registeredmembers.TheEnd-UserCommunity(E-UC)continuestorepresent20countries,however,therehasbeenagrowthinthenumberofcontactsrepresenting12countries.AsinJanuary2017,justunderhalf(47%)oftheE-UCmembersrepresentgovernmentalorganisations.Inlinewiththeemergencymanagementfield,86%oftheE-UCismale,increasingby1%sinceJanuary2017.

BetweenJanuaryandMay2017,theSupplierCommunity(SUC)grewby43%,increasingfrom54registeredmembersto77.Inaddition,thenumberofcountriesrepresentedbytheSUCincreasedfrom19to21andtheregisteredmembersofninecountriesincreased.Industry/SMEs(62%)andResearch/Academia(31%)continuetobethemostrepresentedorganisationtypes.AsinJanuary2017,74%oftheSUCaremale.


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TableofContents

3.1 ClosingtheSAGgapsidentifiedinD7.1..............................................33.2 CountriesrepresentedbytheSAG......................................................33.3 TypesoforganisationrepresentedbytheSAG...................................43.4 GenderbalanceoftheSAG.................................................................43.5 KeyfindingsfortheSAG......................................................................53.6 StandardsAdvisoryGroup(SAG)Strategy..........................................5

3.6.1 AimandpositionofSAG........................................................53.6.2 Members...............................................................................63.6.3 Approach...............................................................................7

4.1 ClosingtheE-UCgapsidentifiedinD7.1.............................................94.2 CountriesrepresentedbytheE-UC....................................................94.3 TypeoforganisationsrepresentedbytheE-UC...............................104.4 GenderbalanceoftheE-UC..............................................................114.5 KeyfindingsfortheE-UC...................................................................124.6 End-UserCommunity(E-UC)Strategy...............................................12

4.6.1 AimandpositionofE-UC....................................................124.6.2 Members.............................................................................134.6.3 Approach.............................................................................14

5.1 ClosingtheSUCgapsidentifiedinD7.1............................................155.2 CountriesrepresentedbytheSUC....................................................155.3 TypeoforganisationrepresentedbytheSUC..................................165.4 GenderbalanceoftheSUC...............................................................175.5 KeyfindingsfortheSUC....................................................................185.6 SupplierCommunity(SUC)Strategy..................................................18

5.6.1 AimandpositionofSUC......................................................185.6.2 Members.............................................................................195.6.3 Approach.............................................................................20

6.1 AnalysisofLinkedInContacts............................................................216.1.1 CountriesrepresentedbyResiStand’sLinkedIn

Connections.........................................................................216.1.2 OrganisationtypesrepresentedbyResiStand’sLinkedIn

Connections.........................................................................226.1.3 GenderdivisionofResiStand’sLinkedInConnections........226.1.4 KeyfindingsforLinkedIn.....................................................23

6.2 AnalysisofTwitterContacts..............................................................236.2.1 CountriesrepresentedbyResIStand’sTwitterFollowers..236.2.2 TypesoforganisationsrepresentedbyResiStand’sTwitter

Followers.............................................................................24


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6.2.3 GenderdivisionofResiStand’sTwitterFollowers..............256.2.4 KeyfindingsforTwitter.......................................................25


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ListofFigures

Figure1:RegistrationstoeachStakeholderCommunity.......................................................2Figure2:CountriesrepresentedbytheSAG..........................................................................3Figure3:OrganisationtypesrepresentedbytheSAG...........................................................4Figure4:GenderbalanceoftheSAG......................................................................................5Figure5:OrganisationtypesrepresentedbytheE-UC.......................................................11Figure6:GenderdivisionoftheE-UC..................................................................................12Figure7:OrganisationtypesrepresentedbytheSUC........................................................17Figure8:GenderbalanceoftheSUC...................................................................................17Figure9:CountriesrepresentedbyResiStand'sLinkedInConnections..............................21Figure10:OrganisationtypesrepresentedbyResiStand'sLinkedInConnections.............22Figure11:ResiStandLinkedInconnectionsbyGender.......................................................23Figure12:ResiStand'sTwitterFollowersbyorganisationtype...........................................24Figure13:Genderbalanceof@ResiStand_EUTwitterFollowers......................................25


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ListofTables

Table1:CountriesrepresentedbyE-UCMembersinOctober2016,January2017,andMay2017...........................................................................................................9

Table2:CountriesrepresentedbytheSUC.........................................................................16Table3:Countriesrepresentedby@ResiStand_EUFollowers...........................................24


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ListofAbbreviations

CIPRNet

CoU

CWA

EARTO

CriticalInfrastructurePreparednessandResilienceResearchNetwork

CommunityofUsers

CENWorkshopAgreement

EuropeanAssociationofResearchandTechnologyOrganisations

EC

EOS

ERNCIP

EuropeanCommission

EuropeanOrganisationforSecurity

EuropeanReferenceNetworkforCriticalInfrastructureProtection

E-UC End-UserCommunity

FP7 7thFrameworkProgramme

H2020

IMG-S

JRC

Horizon2020

TheIntegratedMissionGroupforSecurity

EUJointResearchCentre

NSB

NWIP

PSCE

NationalStandardsBody

NewWorkItemProposal

PublicSafetyCommunicationEuropeForum

SAG

RAF

StandardsAdvisoryGroup

ResiStandAssessmentFramework

SME SmallMediumEnterprise

SUC

TC

SupplierCommunity

TechnicalCommittee

TIEMS TheInternationalEmergencyManagementSociety


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1 Introduction

AsoutlinedintheResiStandProjectHandbook,Deliverable1.1,ResiStandapproachesthestandardisationprocessthroughtheconceptofstakeholdercommunities,eachwiththeirownrole,motivationandeffectintheprocess.DeliverableD7.1,ResiStandcontactlistgapanalysisresultsyear1,providesanoverviewoftheproject’sthreecommunitiesandincludesinformationontheirroleandimportancetoResiStand.Awiderangeofmethodshavebeenusedtogatherinputfromthesecommunitiesinthefirst13monthsoftheproject,including(butnotlimitedto);interviews,questionnaires,andworkshops.

TheresultsofthefirstyeargapanalysiswerepresentedinD7.1,whichhighlightedhowinJanuary2017:

• TheStandardsAdvisoryGroup(SAG)wascomprisedof16registeredmembersrepresenting10countries.TheSAGwaswellbalancedwithmembersfromEuropean/NationalStandardsbodies(25%),governmentalorganisations(31%),research/academia(25%),andIndustry/SMEs(19%),andintermsofgender.

• TheEnd-UserCommunity(E-UC)wascomprisedof47registeredmembersrepresenting20countries.ApproximatelyhalfoftheE-UCrepresentedgovernmentalorganisations.Consistentwiththeemergencymanagementfield,85%oftheE-UCweremale.

• TheSupplierCommunity(SUC)wascomprisedof54registeredmembersrepresenting19countries.Ofthe54registeredSUCmembers,68%representedindustry/SMEsand24%research/academia.Inlinewithindustryandresearch/academia,74%oftheSUCweremale.

Thisdeliverable(D7.2)willperformasecondanalysisofthecontactsthathaveengagedwithResiStanduptoMay2017,whethertheyareregisteredtooneofthethreecommunitiesorhavefollowedtheprojectonTwitterandLinkedIn.Agapanalysishasbeenundertakeninyears1and2toensurethat1)eachcommunityincludesarepresentativesampleofcontactsacrossstakeholdertypesandEuropeanMemberStatesand2)thatthecommunitymemberscontinuetoreflecttheneedsoftheproject.Thisyear2analysiswillbeusedto;1)assesstheextenttowhichtheactionsimplementedhaveresultedinareductionintheidentifiedgaps,and2)identifytheremaininggapsthatcanbeaddressedintheremaining11monthsoftheproject.Thedeliverablebeginswithanupdateontheregisteredmembersofthethreecommunitiesbeforemovingontoreportthefindingsofthegapanalysisforeachcommunityfocusingonthecountriesandtypesoforganisationsrepresentedandthegenderbalanceofthecommunity.InformationwillalsobeincludedontheactionsthathavebeentakentoreducethegapsidentifiedinDeliverableD7.1,andthestrategiesdevelopedbytheWorkPackage2,3,and4leaders,whomanagetheirrespectivecommunity.ThedeliverablethenmovesontopresentthefindingsofananalysisofResiStand’scontactsontheproject’ssocialmediaapplications,TwitterandLinkedIn.


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2 ResiStand’sStakeholderCommunities

Figure1highlightstheregistrationstoeachStakeholderCommunityon16thJanuary2017and22ndMay2017.AsthefigureshowstherehasbeenanincreaseinthenumberofregisteredcontactsineachStakeholderCommunityandinthecontactsthatpreferrednottojoinacommunitybutwantedtoremainup-to-dateonResiStand’sactivities.ThemostsignificantgrowthhasbeenintheE-UC,whichhasgrownby77%andintheSUC,whichhasgrownby43%.

Figure1:RegistrationstoeachStakeholderCommunity

TheResiStandcommunicationmetricspresentedinTable6oftheDescriptionofAction1statesthatlessthan200contactsispoor,200-300isgood,andover500isexcellent.With179registeredmembersofthethreecommunities,ResiStandisclosetoachievingthenumberofcontactsrequiredunderthegoodcategory.Additionally,thecommunicationmetricsdefinemembershipintheStandardsAdvisoryGroup(SAG),End-UserCommunity(E-UC),andSupplierCommunity(SUC)fromlessthansevencountriesaspoor,7-12countriesasgoodandover12asexcellent.Astheanalysisinthenextsectionsshow,thenumberofcountriesrepresentedintheSAGfallsunderthegoodcategoryandthenumberfortheE-UCandSUCundertheexcellentcategory.

1EuropeanCommission,ResearchExecutiveAgency,Annex1(partA),Coordinationandsupportaction,Number–700389–ResiStand,5April2016.

Date

16Jan2017

22May2017

SAG

16

19

E-UC

47

83

SUC

54

77

Interestedcontacts

6

8


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3 AnalysisoftheStandardsAdvisoryGroup(SAG)

TheStandardsAdvisoryGroup(SAG)iscomprisedofEuropeanstandardisationcommitteesandorganisationsdevelopingstandards(e.g.,technicalcommittees,militaryorganisations,workinggroupsdealingwithITstandards).ResiStand’spartnersdirectlyinvited36contactstojointheSAGintheearlystagesoftheproject.On16thJanuary2017,theSAGwascomprisedof16registeredmembers.TheSAGhadgrownbythreeadditionalmembers(19%)to19membersby22ndMay2017.

3.1 ClosingtheSAGgapsidentifiedinD7.1TheSAGisdifferentfromtheotherResiStandcommunitiesasitdoesnotaimtobeaslargeaspossible,buttohavethemostrelevantpartiesandpersonsinvolved.AfirstlistofrelevantpartiesandpersonsthathaveandwillbetargetedtojointheSAGhasbeenincludedintheSAGstrategypresentedinSection3.6.InthecourseofWorkPackage2,interviewshavebeenheld,manyoftheserelevantpartieshavebeenpersonallycontacted:secretariesofnationalcommittees,secretariesandchairpersonsofrelevantEuropeanandinternationalTechnicalCommittees(TCs).Attheendoftheinterviews,thesepersonshavebeenpersonallyinvitedtofurthercontributetotheResiStandprojectbyjoiningtheSAG.Somehaveaccepted,somedidnotfindtheprojectsufficientlyrelevantfortheircommittee(thismostlyreferstotheTCs,notthenationalcommittees).

3.2 CountriesrepresentedbytheSAGFigure2illustratesthecountriesrepresentedbytheSAGmembersinyear1(January2017)andyear2(May2017).InJanuary2017,theSAGmembersrepresented10countries(Belgium,CzechRepublic,France,Ireland,Norway,Poland,Spain,TheNetherlands,TurkeyandtheUK).WhilstthenumberofcountriesrepresentedbySAGmembersremainsthesameinMay2017,thecountrieshavechanged,withtheadditionofSAGmembersfromGermanyandanInternationalorganisationandoneSAGmemberfromTurkeyswitchingtotheSUC.Allcountries,exceptNorway,areEUMemberStates.

Figure2:CountriesrepresentedbytheSAG

0

0,5

1

1,5

2

2,5

3

3,5

CountriesrepresentedbytheSAG

Year1 Year2


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3.3 TypesoforganisationrepresentedbytheSAG

Figure3highlightsthetypesoforganisationrepresentedbyResiStand’sSAGinyears1(January2017)and2(May2017).Asthefigureillustrates,thechangesinthetypesoforganisationrepresentedincludetheadditionofSAGmembersrepresentinganon-governmentalorganisation(NGO),anationalstandardsbody(NSB),andgovernmentalorganisations,andareductioninthenumberofSAGmembersrepresentingresearch/academiaasonemembermovedtotheSUC.Inyear2,theSAGcontinuestoincludeamixtureofbothEuropean/nationalstandardisationbodiesandorganisationsdevelopingstandards.

Figure3:OrganisationtypesrepresentedbytheSAG

3.4 GenderbalanceoftheSAGInJanuary2017,theSAGwasbalancedequallyintermsofgenderandwascomprisedof50%malerepresentativesand50%femalerepresentatives.InMay2017,thechangesintheSAGmembershiphaveresultedinaslightlyhigherpercentageoffemalesintheSAG,with53%ofSAGmembersnowbeingfemale.

0 1 2 3 4 5 6 7 8

Research/Academia

Governmentalorganisation

European/NationalStandardsBody

Industry/SME

Non-Governmentalorganisation

OrganisationtypesrepresentedbytheSAG

Year2 Year1


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Figure4:GenderbalanceoftheSAG

3.5 KeyfindingsfortheSAGThekeyfindingsofthegapanalysisundertakenfortheSAGinclude:

• With19members,theSAGcontinuestobethesmallestofResiStand’sStakeholderCommunities.However,theWorkPackage2leaderNENhasandwillcontinuetoimplementthestrategydocumentedinSection3.6,byfocusingonthemostsuitablestakeholders(e.g.,technicalcommitteerepresentatives).

• TheeffortstoreducethegapsidentifiedinDeliverableD7.1hasresultedintherecruitmentofcontactsrepresentingGermany.

• TheSAGistheonlyStakeholderCommunitywithahigherproportionoffemalesthanmales.However,with10femalesand9malesintheSAG,thedifferenceisminimal.

3.6 StandardsAdvisoryGroup(SAG)StrategyTounderstandthestakeholdersrelevanttotheSAG,theinputthattheywillprovide,andtheapproachthathasandwillcontinuetobetakentobuildtheSAG,theWorkPackage2leader,NEN,whomanagestheSAG,developedthestrategyoutlinedbelow.

3.6.1 AimandpositionofSAG

TheResiStandStandardsAdvisoryGroup(SAG)providesexpertisewithregardstocurrentpractices,issuesandperspectivesforstandardisationdevelopment.Theywilldoso(amongothers)throughparticipatingininterviewsconductedbytheResiStandpartnersinT2.2.Furthermore,theSAGwillprovidefeedbackontoolsdevelopedaspartoftheResiStandprocess,suchastheResiStandAssessmentFrameworkforpossiblestandardisationprojects.ThisframeworkwasdevelopedinTask1.1oftheproject.ThemembersoftheSAGwillbenefitfrombetterandeasierplanningoffuturestandardisationinitiativesthroughanincreasedknowledgeofstandardsthataredeveloped.

47%53%

GenderbalanceoftheSAG

Male Female


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ThemembersoftheSAGwillbeaskedtoreviewandcommentonspecificResiStandoutcomes,whichwillbecomepartofthesustainableResiStandprocess.ThemaintasksinwhichSAGmemberswillbeinvolvedare:

Tasknumber Taskdescription RequestedinputfromSAG

T1.3 ReviewoftheproposedResiStandAssessmentFramework(RAF)

CommentingRAFwithrespecttoapplicabilitytocurrentpractices

T5.1andT5.2 CriticalevaluationofthepotentialofstandardstoincreaseEUdisasterresilienceandvalidationofstandardisationgaps

ParticipateinWP5JointWorkshopplannedfor11September,2017inBrussels,Belgium

T5.3 Reviewoftheproposedstandardisationroadmap Validatingtheroadmap

T6.3 Exploitationstrategyandimplementationplan Contributetothedeclarationregardingtake-upoftheResiStandProcess

T7.5 Finalconference ParticipateinFinalconference

ThefirstactionfortheSAGiscurrentlyunderwaywherefeedbackwillbegatheredonthefirstResiStandAssessmentFramework(RAF)developedinT1.3.TheinputfromtheSAGisexpectedinJune2017andwillbefurthertakenupinWorkPackage5,whichformsaroadmapforfuturestandardisationactivities,fromJuly2017.

Inreturn,theResiStandprojectwillsupportstandardisationdevelopingorganisationsandothermembersoftheSAG(seebelow)throughthefollowingmeans:

• Inputforfutureworkprogrammes• Identificationofexpertstojoincommittees• Relevantandupdatedinputonstandardisationneedsandopportunitiesthroughanimplemented

sustainableprocess

3.6.2 Members

ThefollowingstakeholdergroupsareconsideredasrelevantforparticipationintheSAG:

• Nationalstandardisationbodies(NSBs):- MembersofCEN/BT(orotherrepresentatives).CEN/BTisthebodywhichcontrolsthefull

standardsprogrammeandpromotesitsexecutionbytheTechnicalCommittees(TC),theCEN-CENELECManagementCentre(CCMC),andotherbodies.

- Standardisationprojectmanagersdealingwithdisasterresiliencestandardisationcommittees

AlthoughtheaimistoinvolveasmanyNSBsaspossible,thefollowingspecificNSBshaveandwillcontinuetobetargetedduetotheirleadingrolesininternationaldisasterresiliencestandardisationand/orspecificstrategiesornationalsituations:France,Germany,Italy,Sweden,theUnitedKingdom,andtheUnitedStates.

• Chairs,convenorsandsecretariesofdisasterresiliencerelatedinternationalandEuropeantechnicalcommitteesandrelatedgroups:

- CEN/TC391Societalandcitizensecurities- CEN/TC439Privatesecurityservices- CEN/TC164WG15Securityofdrinkingwatersupply- ISO/TC292Securityandresilience- ISO/TC262Riskmanagement- CEN/CENELEC/ETSICyberSecurityCoordinationGroup


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• Otherorganisationsdevelopingstandards,outsideofthe‘formal’standardisationorganisations:- NATOCommitteeforstandardisation- EuropeanDefenceAgency- EC/DGHOME- EC/JRC-IRMM- EC/JRC-ERNCIP

• Asanexceptionastheyarenotformallyrelatedtostandardisation,somespecificexpertsveryactiveincontributingtostandardisationwork:

- Berlinfirefightersdepartment- Technalia- TFC

TheinvitationfortheSAGwassentinitiallytotheabovementionedorganisations/persons.However,membershiptotheSAGisnotlimitedtothesepersons.

AsCEN/TC391isofparticularrelevanceforResiStand,thechairpersonhasbeenapproachedanddiscussionsaretakingplaceonhowtoinvolveCEN/TC391inboththeprojectandtheSAG.ThesecontributionswillincludetheinvolvementinthedevelopmentoftheResiStandRoadmapaswellasassistingtheResiStandteamintestingtheResiStandProcess.ForthetestingoftheResiStandProcessatopicoftheRoadmapwillbeselectedandpriortotheCEN/TC391meetingattheendof2017draftingsessionofaNWIPoraCWAbusinessplanwillbeconducted.Forthisdraftingsessionrelevantexperts,e.g.fromResiStandcommunities,willbeinvitedtoparticipate,whichwillresultintheproposalforanewstandarddeliverableforthespecifictopicofinterest.

LinkingthedraftingsessiontotheCEN/TC391meetingwillprovideResiStandwithaccesstoanadequateforumfordraftingsuchdocuments.InreturnResiStandwillactivelycontributetothestandarddevelopmentoftheTCandwill(financially)supportexpertswithrequiredexpertisethatarewillingtoattend.TheseexpertscouldbecomemembersoftheWorkingGroupsactuallydevelopingthestandardsandparticipateinthefutureCEN/TC391meetings.

3.6.3 Approach

ThefollowingstepshavebeenundertakenorwillbetakenregardingthecommitmentoftheSAG:

1. InterviewchairsofrelevantTCsandrepresentativesofNSBsaspartofT2.2.AlltheseintervieweesareinvitedtojointheSAG.

2. InvitepeoplepersonallyknownbytheResiStandpartnersdirectly,preferablythroughphonecalls(ratherthane-mails).

3. Targeteddeskresearchtoidentifythepotentialmembersthatpartnersdonotknowpersonally.4. AskcurrentSAGmemberswhotheyconsidertobeadditionalimportantstakeholderstobeinvited.

ThefollowingstepshavebeenundertakenorwillbetakenregardingtheinvolvementoftheSAGintheproject:

1. One-on-oneinterviewswithTCchairsandNSBrepresentativestogatherinformationregardingexistingandplannedstandards,aswellasstandardisationstrategies(aspartofT2.2)

2. RegularcontactwiththechairofCEN/TC391regardingthereviewofdocumentsandotherwaysofcooperation.

3. RegularSAGmailsaimedatupdatingtheSAGmembersonthespecificsubjectswithinResiStandrelevantforstandardisation(inadditiontothegeneralResiStandnewsletter).- ThefirstSAGmailmaycontainanoverviewofthespecifictasksinwhichfeedbackfromtheSAG

membersisneededaswellaseventstheywillbeinvitedtojoin.


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4. Requestsforfeedbackonspecificdocumentsandtasks,asdescribedunder“AimandpositionoftheSAG”(includingbackgroundinformationandinstructions).


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4 AnalysisoftheEnd-UserCommunity(E-UC)

TheEnd-UserCommunity(E-UC)consistsofpractitionersinthefieldofdisastermanagementandresilience,whoalreadybenefitfromstandardisation,orwhomightbenefitfromstandardisationinthefuture.TheE-UChascontinuedtogrow,increasingby21%from39to47registeredmembersbetweenOctober2016andJanuary2017,andby77%from47to83registeredmembersbetweenJanuaryandMay2017.ThissectionwillfirstoutlinetheactionsthathavebeentakentoreducethegapsidentifiedinD7.1,beforemovingontopresentthefindingsoftheyear2gapanalysisoftheE-UC,andtheE-UCstrategy.

4.1 ClosingtheE-UCgapsidentifiedinD7.1SinceD7.1wassubmittedinJanuary2017,anumberofactionshavebeenundertakenwiththeaimofreducingthegapsidentified,including:

• ResiStand’spartnersinvitingnewcontactstojointheE-UC.• InvitingworkshopparticipantstojointheE-UCandaskingthemtofurtherdistributetheinvitation

totheircolleaguesandfurthercontacts.• PresentingResiStandatthe2017EuropeanEmergencyNumberAssociation(EENA)conferencein

Budapest,HungaryandinvitingconferenceparticipantstojointherelevantStakeholderCommunity.

• InvitingemergencymanagementstakeholdersinunderrepresentedcountriestojointheE-UC.Theconsortiumsente-mailstostakeholdersinAustria,Bulgaria,Croatia,Cyprus,Denmark,Estonia,Finland,Latvia,Lithuania,Malta,Portugal,Romania,Slovenia,Spain,Sweden,andTurkeyinvitingthemtojointheE-UC.

• InvitingstakeholdersrepresentingwomeninemergencymanagementtojointheE-UC.Thisincludedsendinge-mailstotheWesternEurope,NorthernEurope,CentralandEasternEuroperegionalcoordinatorsoftheInternationalAssociationofWomenPolice2andtotheBritishAssociationforWomeninPolicing3.Inaddition,postsinvitingfemalesworkinginemergencymanagementtojointheE-UCweremadeonsocialmedia.

4.2 CountriesrepresentedbytheE-UCTable1highlightsthecountriesrepresentedbyregisteredmembersoftheE-UCinOctober2016,January2017andMay2017.ThehighlightedcellsindicatethatbetweenJanuary2017andMay2017,therehasbeenagrowthinthecontactsrepresenting12countries,withadditionalcontact/sregisteringfromAustria,Belgium,CzechRepublic,Finland,Germany,Greece,Israel,Italy,theNetherlands,Poland,Spain,andtheUnitedKingdom.Intotal,theE-UCcurrentlyrepresents20countries,andalsoincludesEuropeanandWorldwideorganisations.

Table1:CountriesrepresentedbyE-UCMembersinOctober2016,January2017,andMay2017

October2016

(Year1)

January2017

(Year1)

May2017

Year2)

Austria 1 1 2

Belgium 1 1 2

CzechRepublic 4 5 6

2InternationalAssociationofWomenPolice,“Welcome”,nodate.[Online]http://iawp.wildapricot.org/(Accessed5May2017)3BritishAssociationforWomeninPolicing,“WelcometoyourBAWPsite”,nodate.[Online]http://www.bawp.org/(Accessed5May2017)


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Denmark 1 1 1

Finland 1 1 6

France 3 4 4

Germany 3 4 7

Greece 2 2 3

Ireland 2 2 2

Israel 2 3 6

Italy 2 3 11

Latvia 1 1 1

TheNetherlands 3 4 7

Poland 3 3 5

Serbia 1 1 1

Slovakia 1 2 2

Slovenia 1 1 1

Spain 1 1 4

Turkey 1 1 1

UnitedKingdom 1 2 4

EuropeanOrganisations 2 2 2

Worldwide 2 2 2

Total 39 47 83

4.3 TypeoforganisationsrepresentedbytheE-UCFigure5highlightstheorganisationtypesrepresentedbythemembersofResiStand’sE-UCinOctober2016,January2017,andMay2017.Asthefigureillustrates,therehasbeenanincreaseintheE-UCcontactsrepresentingallorganisationtypesbetweenJanuaryandMay2017.AstheE-UCiscomprisedofpractitionersworkinginthefieldofdisastermanagementandresilience,itisunsurprisingthatjustunderhalf(47%)oftheE-UCrepresentgovernmentorganisations.BetweenJanuary2017andMay2017,theE-UChasseena70%increaseinthecontactsrepresentinggovernmentorganisations.Therehasbeena56%increaseinE-UCcontactsrepresentingresearch/academiaanda50%increaseincontactsrepresentingnon-governmentalorganisations.Thenumberofcontactsrepresentingindustry/SMEsandothertypesoforganisationhavebothincreasedby200%.WhilstthemajorityofstakeholdersrepresentingIndustry/SMEsandResearch/AcademiaaremembersoftheSupplierCommunity(SUC),aminorityofstakeholdersrepresentingtheseorganisationtypesjoinedtheE-UCduetotheirorganisationsprovidingproductsandservicesdirectlytotheemergencymanagementcommunity.


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Figure5:OrganisationtypesrepresentedbytheE-UC

4.4 GenderbalanceoftheE-UCFigure6illustratesthegenderdivisionoftheE-UCandhow86%ofE-UCmembersaremale.ThepercentageofmalerepresentativesintheE-UChasincreasedby1%sinceJanuary2017,despitetheeffortsthathavebeenmadetoinvitefemalestakeholderstojointheE-UC.However,asoutlinedinD7.1,emergencymanagementhastraditionallybeenamaledominatedfield(Trotter,2016)4meaningthatResiStand’sE-UCgenderdivisionreflectsthecurrentstateoftheemergencymanagementfield.Intheremaining11monthsoftheproject,theconsortiumwillcontinuetoinvitebothfemaleandmalestakeholderstojointhethreecommunities.

4Trotter,Brittany,DiversityinEmergencyManagementandthenewnormal,FEMA,nodate.[Online]https://www.fema.gov/blog/2016-03-18/diversity-emergency-management-and-new-normal

05

1015202530354045

GovernmentalOrganisation

Research/Academia NonGovernmentalOrganisation

Industry/SME Other

OrganisationtypesrepresentedbytheE-UC

Oct-16 Jan-17 May-17


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Figure6:GenderdivisionoftheE-UC

4.5 KeyfindingsfortheE-UCThekeyfindingsfortheE-UCinclude:

• TheE-UCcontinuestorepresentstakeholdersfrom20countries.WhilstthenumberofcountriesrepresentedhasnotincreasedsinceJanuary2017,thenumberofstakeholdersfromunderrepresentedcountrieshasincreased.Forinstance,whilsttherewasonlyonestakeholderrepresentingAustria,Belgium,FinlandandSpaininJanuary2017,therearenowatleasttwostakeholdersrepresentingthesecountries.

• TheE-UCiscurrentlycomprisedof47%ofrepresentativesfromgovernmentorganisations.AstheE-UCwascreatedfororganisationsutilizingstandardsintheircrisismanagementanddisasterresilienceoperations,itisunsurprisingthatgovernmentorganisationsisthemostrepresentedorganisationtype.

• TheE-UCremainssignificantlyunbalancedinrelationtothegenderofE-UCmembers.However,thisislikelytoberepresentativeofemergencymanagementtraditionallybeingamaledominatedfield.

4.6 End-UserCommunity(E-UC)StrategyInordertodrivethegrowthoftheE-UC,theWorkPackage3leaderFraunhoferINTdevelopedthestrategypresentedinthissection.Whilstthemajorityofactivitieslistedbelowhavealreadybeenimplemented,theconsortiumwillcontinuetoinviteunderrepresentedstakeholderstojointheE-UC.

4.6.1 AimandpositionofE-UC

TheResiStandEnd-UserCommunity(E-UC)consistsofrepresentatives/membersoforganisationsutilizingstandardsintheirdailycrisismanagementanddisasterresilienceoperations.ThemembersoftheE-UCarethusabletoprovidetheprojectwithinformationoncurrentandfuturestandardisationneeds,aswellaswithinformationondrivers,constraintsandexpectationsrelatedtotheirparticipationinstandardisationactivitiesingeneral.Togatherthisinformation,theResiStandprojectwillengagewiththemembersoftheE-UCthroughanonlinequestionnaireandthroughconductingspecificworkshops,tospecifyandtoprioritisestandardisationneedsarticulatedinthecourseoftheproject.Moreover,theirfeedbackwillbeusedtodeveloprecommendationsonhowtoimprovetheprocessofstandardisationactivitiestoincreasetheneededend-userinvolvement.ResiStand’sactivitiesrelatedtotheengagementwiththeE-UCwillbeorganizedbacktobackwitheventsoftheResiStandSupplierCommunity(SUC)andoftheStandardisation

86%

12%2%

GenderBalanceoftheE-UC

Male Female Unknown


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AdvisoryGroup(SAG),thuscreatingaplatformfornetworkingandinformationexchangeoncurrentandfuturestandardisationneedsandsolutions.Inaddition,themembersoftheE-UCwillbekeptinformedaboutalloutcomesoftheproject.ThemembersoftheE-UCwillthusnotonlybenefitfromtheproject’sroadmaponfuturestandardisationactivitiesaccordingtotheirneeds,butalsofromanincreasedunderstandingoninterests,needsandexpectationsoffurtherstakeholdersinstandardisationprocesses.Thisway,theE-UCwillsignificantlycontributetooptimisethedevelopmentofsustainableprojectoutcomesandtopubliciseandraiseawarenessoftheResiStandprojectanditsassociatedactivities.

ThemaintasksinwhichE-UCmemberswillbeinvolvedare:

Tasknumber TaskdescriptionasperformedbytheResiStandpartners RequestedinputfromthemembersoftheE-UC

T3.2 InitialidentificationofEnd-User’sstandardisationneedsaswellasofdriversandconstraintsrelatedtotheparticipationinstandardisationactivities

Tocompleteandsubmitanonlinequestionnaire

T3.3 Consolidating,analysing,andupdatingneedsandexpectationsoftheE-UCthrough4dedicatedworkshops(inHelsinki,Brussels,BerlinandRome)

Toparticipateinoneoftheworkshopsandtocontributeactivelytotherelateddiscussions

T5.1andT5.2 Furthersynthesisandprioritisationofidentifiedstandardisationneeds/Criticalevaluationofpotentialstandards(applicationofResiStandAssessmentFramework(RAF)ofT1.3andgapanalysis)

Toparticipateintheworkshoprelatedtothesetasks,providefeedbackandinput

T7.5 Finalconference ToparticipateinFinalconference

Inreturn,theResiStandprojectwillsupportstandardisationthroughthefollowingmeans:

• Byproposingthedevelopmentofnewspecificstandardsfollowingtheend-usersneeds• Byprovidingrecommendationsonhowtooptimisestandardisationprocessestoenhancetheactive

involvementofend-users• Benefitfromtheresultsoftheproject:roadmapandsustainableprocess• Resultingmoreend-userdrivenapproachwillenhancethegeneralsupporttostandardisation,this

waysupportingthetoolforenhancedprocurementandinnovationonEuropeanlevel• MorestandardsmeansimprovedcollaborationonEuropeanlevelandcostsavingsonalllevels

4.6.2 Members

Asoutlinedabove,theEnd-UserCommunity(E-UC)shouldconsistofpractitionersinthefieldofdisastermanagementandresilience,whoalreadybenefitfromstandardisation,orwhomightbenefitfromstandardisationinthefuture.ThoseactorsmightbeinvolvedinanyoftheDisasterManagementphasesandrelatedoperationaltasks(seeD1.15).ThefollowingstakeholdergroupsareconsideredasrelevantforparticipationintheE-UC:

• Governmentalorganisations(onnational,stateorlocallevel),e.g.:- Lawenforcementagencies- Firstresponders(EmergencyHealthCare,FireBrigades,CoastGuards,Search&Rescue

etc.)- Civilprotection- Relatedcrisisandcontrolcentres

5D1.1ResiStandHandbook


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• Non-GovernmentalOrganisations(NGOs)• Other,suchashybridorganisationsliketheInternationalCommitteeoftheRedCross(ICRC)

organisations

Inaddition,thoughtheirprofilefitsbettertotheSUC,membersofthefollowingtypesmightbebeneficialaswell,astherearesometimeslargeoverlapstotheend-usersector,e.g.inend-userleduniversities/schoolsorbySMEsactiveinsearch&rescueorinconsultinggovernmentsandgovernmentalbodiesinrealisinganeffectiveandefficientdisasterresponse:

• Research/Academia(e.g.MainSchoolofFire,Poland;NationalInstituteforNBCProtection,CzechRepublic)

• Industry/Small-to-MediumEnterprise(SME)(e.g.glerumconsultancy–internationaldisastermanagement,TheNetherlands)

TheinvitationtojointheE-UCinitiallywassenttotheabovementionedorganisations/personsviabilateralcontactsoftheconsortiummembersaswellasviatheECledCommunityofUsers(CoU)intheDisasterRiskandCrisisManagementsectors.Inaddition,theinvitationwassharedontheprojectsowndisseminationchannelssuchasTwitter,LinkedInandtheprojectswebsiteaswellaswithotherECfundedsecurityresearchprojectsthatResiStandisliaisingwiththroughtheproject’sactivities(e.g.inTask3.2)andfurtherrelevantnetworksoftheconsortiummembers.Theaimistoreachanadequaterepresentationofdifferenttypesofstakeholders,basedonvariablesincludingeachstakeholder’scountry,typeoforganisation,andgender,whichiskeytoensuringthatResiStandconsidersdifferentperspectivesanddevelopsoutputsthatareinlinewiththeexpectationsofthedifferentmembersthatcompriseeachStakeholderCommunity.

4.6.3 Approach

ThefollowingstepshavebeenundertakenorwillbetakenregardingtheinvolvementoftheE-UCintheproject:

5. Invitepeopleofrelevantorganisationsdirectly,whoarepersonallyknownbytheResiStandpartners.

6. Targeteddeskresearchtoidentifypotentialmembersthatpartnersdonotknowpersonally.7. ReachouttorelevantexistingnetworkssuchastheECledCoUandfurtherECfundedrelevant

researchprojects8. IncludetheinvitationtojointheE-UCamongstothersinthewidelydistributedandopenly

accessibleonlinequestionnaireontheinitialidentificationofstandardisationneeds(T3.2)9. SharetheinvitationtojointheE-UCviatheprojectsdisseminationchannels(website,Twitter,

LinkedIn,Newsletteretc.)

ThefollowingstepshavebeenundertakenorwillbetakenregardingthecommitmentoftheE-UC:

5. KeepthemembersoftheE-UCupdatedabouttheprojectprogressvianewsletters6. Engagewiththemembersviaaspecificonlinequestionnaire,amongstothers,toprepareand

conductthesubsequentE-UCworkshopstobestmeettheexpectationsofthemembers7. ConductfourgeographicallydistributedspecificEnd-Userworkshops8. Conductafifthworkshopwithrepresentativesofallstakeholdercommunities,tobringtogetherthe

previouslydevelopedandgatheredresults9. Trytomaximisecross-fertilisationofthedifferentResiStandstakeholdercommunitiesbyorganising

backtobackevents10. AskcurrentE-UCmemberswhotheyconsidertobeadditionalimportantstakeholderstobeinvited.


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5 AnalysisoftheSupplierCommunity(SUC)

TheSupplierCommunity(SUC)consistsofindustry(includingSMEs)andtheresearchcommunity.AsoutlinedinD7.1,170invitationsweresenttopartners’contactstojointheSUC.On16thJanuary2017,theSUCwascomprisedof54registeredmembers,whichincreasedby43%by22ndMay2017to77registeredmembers.ThissectionwillpresenttheactionsthathavebeentakentoreducethegapsidentifiedinDeliverableD7.1,thefindingsofthegapanalysisoftheSUC,andtheSUCstrategy.

5.1 ClosingtheSUCgapsidentifiedinD7.1SinceD7.1wassubmittedinJanuary2017,anumberofactionshavebeenundertakenwiththeaimofreducingthegapsidentified,including:

• Toinvolvemoreresearchentitiesfromasmanycountriesaspossible,WorkPackage4(WP4)partnershavecontactedseveralrelevantassociations,networksandforumslikeEARTOSecurityworkinggroup,IMG-S,ERNCIP,JRCIspra,PSCE,TIEMS,etc.Theseorganisationshavebeencontactedbypersonalinvitationssenttotheirchairpersonsandsecretarieswithrequeststodistributethewebquestionnairelinksandworkshopinformationaswellasthecommunityregistrationlinktotheirmembers.

• ThelistofSUCstakeholderswasrevisitedthroughaseconditerationroundbyWP4partnerswiththeaimofidentifyingthosekeyorganisationsthatmightnotyetbeawareofResiStand(andhadnotreceivedthewebquestionnaires,orthosethathadnotansweredyet.)TheseorganisationswerecontactedagainthroughResiStandpartners’FP7andH2020projectcontactsandprofessionalnetworks.

• TheWP4onlinesurveysandtheworkshopswereaskingallrespondentsandparticipantstojointheSUC.Questionnairesandworkshopswerepubliclypromotedviatheproject’swebsite,Twitter,andLinkedIn.ThequestionnaireswerepromotedinmorethanadozenspecialisedLinkedIngroupssuchastheNationalFireProtectionAssociation,Disaster&EmergencyManagement,BSIStandardsNetwork,withacombinedaudienceofover200,000professionalspotentiallyinterestedintheworkofResiStand.

• Contactingorganisationsfocusingonencouragingfemaleparticipationinresearchandindustry.Thishasincludedsendinge-mailsandsocialmediapoststoTheEuropeanPlatformofWomenScientists(epws)6,TheEuropeanCentreforWomenandTechnology(ECWT)7,andAcademia.Net8.

5.2 CountriesrepresentedbytheSUCTable2highlightsthecountriesrepresentedbytheSUCinJanuaryandMay2017.TheSUCcontinuestobewellbalancedintermsofthecountriesrepresented,withthenumberofcountriesrepresentedbytheSUCmembersincreasingfrom19countriesinJanuary2017to21countriesinMay2017.ThenewcountriesthatarerepresentedareIrelandandLithuania.Inadditiontotwofurthercountriesbeingrepresented,theregisteredmembersofninecountries(Belgium,Germany,Greece,Italy,Poland,Sweden,TheNetherlands,Turkey,andtheUnitedKingdom)haveincreased.Sevencountries(Belgium,Finland,Germany,Greece,Italy,TheNetherlands,andtheUnitedKingdom)arerepresentedbyfiveormorestakeholders.

6TheEuropeanPlatformofWomenScientists(epws),“WelcometoEPWS”,2017.[Online]http://epws.org(Accessed11May2017)7TheEuropeanCentreforWomenandTechnology(ECWT),Homepage,nodate.[Online]http://www.ecwt.eu/en/home(Accessed11May2017)8Academia.Net,Homepage,nodate.[Online]http://www.academia-net.org(Accessed11May2017)


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Table2:CountriesrepresentedbytheSUC

Jan-17 May-17

Belgium 4 5

Cyprus 3 3

Denmark 1 1

Estonia 1 1

Finland 5 5

France 3 3

Germany 6 9

Greece 1 5

Ireland 0 1

Israel 2 2

Italy 3 7

Lithuania 0 2

Poland 2 3

Slovakia 2 2

Spain 3 3

Sweden 2 3

Switzerland 1 1

TheNetherlands 2 5

Turkey 1 2

UnitedKingdom 10 12

Unknown 1 1

USA 1 1

Total 54 77

5.3 TypeoforganisationrepresentedbytheSUCFigure7highlightstheorganisationtypesrepresentedbytheSUCmembersinJanuary2017andMay2017.Asthefigureshows,industry/SMEscontinuestobethemostrepresentedorganisationtype,representing62%oftheSUC.Thepercentageofstakeholdersrepresentingindustry/SMEshasfallenslightlyasinJanuary2017,theSUCwasrepresentedby68%ofstakeholdersfromindustry/SMEs.Whilstthepercentageofstakeholdersrepresentingindustry/SMEshasfallen,thepercentageofstakeholdersrepresentingresearch/academiahasincreasedfrom24%to31%.


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Figure7:OrganisationtypesrepresentedbytheSUC

5.4 GenderbalanceoftheSUCFigure8showsthenumberofmalesandfemalesintheSUCinJanuary2017andMay2017.Whilstthenumberofmaleshasincreasedby43%,thenumberoffemaleshasonlyincreasedby18%.AsinJanuary2017,74%oftheSUCismale.AsoutlinedinDeliverableD7.1,bothindustry/SMEsandresearch/academiaaredominatedbymen,meaningthatgenderbalanceintheSUCisveryunlikely.Goingforward,theconsortiumwillcontinuetoencouragebothfemaleandmaleregistrationstotheSUC.

Figure8:GenderbalanceoftheSUC

0

10

20

30

40

50

60

Governmentorganisation Industry/SME Other Research/Academia

OrganisationtypesrepresentedbytheSUC

Jan-17 May-17

0

10

20

30

40

50

60

Male Female Unknown

GenderbalanceoftheSUC

Jan-17 May-17


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5.5 KeyfindingsfortheSUCThekeyfindingsfortheSUCinclude:

• ThenumberofcountriesrepresentedbytheSUCmembershasincreasedfrom19countriesinJanuary2017to21countriesinMay2017.Inadditiontothetwonewcountries(IrelandandLithuania)thatarerepresented,theregisteredmembersrepresentingninecountrieshasincreased.

• ConsistentwiththedesignoftheSUC,theorganisationtypesmostrepresentedareindustry/SMEs(62%)andresearch/academia(31%).

• Intermsofgender,theSUCcontinuestobeunbalancedwith74%ofmembersbeingmale.TheconsortiumwillcontinuetoinvitefemaleandmalestakeholderstojointheSUC.

5.6 SupplierCommunity(SUC)StrategyInordertodrivethegrowthoftheSUC,theWorkPackage4leaderVTTdevelopedthestrategypresentedinthissection.Whilstthemajorityofactivitieslistedbelowhavealreadybeenimplemented,theconsortiumwillcontinuetoinviteunderrepresentedstakeholderstojointheSUC.

5.6.1 AimandpositionofSUC

TheResiStandSupplierCommunity(SUC)consistsofrepresentativesfromindustry,SME’s,andresearchorganisationsthatusestandardsfordevelopingandsupplyingsolutions,technologiesandservicestocrisismanagementanddisasterresiliencerelatedoperations.ThemembersoftheSUCarethusabletoprovideinformationoncurrentandfuturestandardisationdemands,andtheirexpectationstowardsthestandardisationof(emerging)technologiesandprocesses,namelystandardisationopportunities.Inadditiontostandardisationopportunities,theSUCmemberscanprovidealsoinformationondriversandconstraintsrelatedtostandardisationprocessitselfaswellasideashowtheprocesscouldbeenhanced.

Togatherthisinformation,theResiStandprojecthasengagedthemembersoftheSUCthroughonlinequestionnairesandtwointeractiveworkshops,toidentifystandardisationopportunities,driversandconstraints.Thefeedbackwillbeusedtodeveloprecommendationsonhowtoimprovethestandardisationprocessandtosupportorganisations’andpersons’involvementinstandardisation.

ActivitiesrelatedtotheSUCengagementwillbeorganisedinparallelandinthesamelocationswitheventsoftheResiStandEnd-UserCommunity(E-UC)andoftheStandardisationAdvisoryGroup(SAG),thuscreatingaplatformfornetworkingandinformationexchangeoncurrentandfuturestandardisationissues.Inaddition,themembersofSUCwillbekeptinformedaboutalloutcomesoftheprojectbyregularResiStandnewslettersaswellasupdatesaboutpublisheddeliverables.FromtheSUCpointofview,thekeyoutcomesoftheprojectarethestandardisationroadmaponfuturestandardisationactivitiesandtherecommendationforanenhancedpre-standardisationprocesssupportedbybetterunderstandingofgeneralinterests,needsandexpectationsrelatedtostandardisation.Duetothevaryingtechnologyreadinesslevelsofnewpotentialstandardisationitemsadditionalresearchwillberequiredtobringsomesolutionstothestandardisationstage,butthiscanbesupportedbytheearliermentionedResiStandpre-standardisationprocess.

ThemaintasksinwhichSUCmemberswillbeinvolvedare:

Tasknumber TaskdescriptionasperformedbytheResiStandpartners RequestedinputfromthemembersofSUC

T4.2 Initialidentificationofindustrystakeholder’sstandardisationopportunitiesaswellasofdriversandconstraintsrelatedtotheparticipationinstandardisationactivities.

Tocompleteandsubmitanonlinequestionnaire.


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T4.3 Initialidentificationofresearchorganisation’s(universitiesandRTOs)standardisationopportunitiesaswellasofdriversandconstraintsrelatedtotheparticipationinstandardisationactivities.

Tocompleteandsubmitanonlinequestionnaire.

T4.4 Identifying,consolidating,analysing,andupdatingopportunitiesandexpectationsofSUCthrough2dedicatedworkshops(inBrusselsandRome).

Toparticipateinoneoftheworkshopsandtocontributeactivelytotherelateddiscussions.

T4.4 Opportunityidentificationthroughasurveyofsecurityresearchprojects.

Theprojectcoordinatorswereaskedtoreplythee-mailaskingaboutnewstandardisationopportunities

T5.1andT5.2 Discussionandvalidationofpotentialstandardisationitems(asaresultofthegapanalysisinT5.2)/Criticalevaluationofpotentialstandards

ToparticipateintheWP5workshoprelatedtothesetasksandtoprovidefeedbackandinput.

T7.5 FinalconferenceintroducingtheResiStandroadmapandtheResiStandprocess

ToparticipateintheFinalconference

SuppliercommunitymemberswillinreturnbenefitfromResiStandprojectbythefollowingmeans:

• Theywillgetviewonpotentialnewtechnologies,solutions,proceduresandpracticesthatcanbeusedasbasisforfuturestandardisation.

• ResiStandworkshopsandfinalconferencewillofferanarenafornetworkingwithdifferentstakeholdersthatsharetheinterestinstandardisation.Theseeventsalsoprovidepossibilitytoexchangeinformationandfindnewbusinessandresearchopportunities.

• ThemainchallengesandrestraintsrelatedtotheSUCparticipationinstandardisationswillbebroughtouttothediscussionstogetherwithpossiblesuggestionstoovercomethem.

5.6.2 Members

Asoutlinedabove,theSupplierCommunity(SUC)consistsofindustryandresearchorganisationsthatproduceproductsandsolutionsorhaveresearchanddevelopmentactivitiesrelatedtothefieldofdisastermanagementandresilience.Theseorganisationshaveinterestinstandardisationastheymaybenefitfromitfromseveralwayse.g.bygettingtheirproductsandservicesfastertothemarket,enhancinginteroperabilityoftheirproducts,orreceivinglatestinformationaboutthetechnologicalsolutionsandend-usersneedstosupporttheirdevelopmentactivities.ThefollowingstakeholdergroupsareconsideredrelevantforparticipationintheSUC:

• IndustrialcompaniesincludingalsoSME’s• Consultingcompanies• Researchandtechnologyorganisations(RTOs)• Universities• Schoolsfordedicatedoperationaltaskse.g.fireandrescueserviceschoolsandpoliceacademies• Associationsandnetworksrepresentingabovementionedinterestgroups.

DifferentassociationsandnetworksofferbestandfastesttracktocontactstakeholdersanddistributeinformationabouttheResiStandprojectanditscollaborativeactivities.ThefollowingassociationsandnetworkswereidentifiedandcontactedaspotentialcontributorstotheSUCcommunity:

• EARTO–EuropeanAssociationofResearchandTechnologyOrganisations,Securityworkinggroup• IMG-S–TheIntegratedMissionGroupforSecurity• CIPRNet–CriticalInfrastructurePreparednessandResilienceResearchNetwork• ERNCIP–EuropeanReferenceNetworkforCriticalInfrastructureProtection(coordinatedbyJRC)


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• SAFECluster–PoleEuroméditerranéensurlesRisquesAssociation• JRC–EUjointresearchcentre,Ispra.Disastermanagementagency• EOS–EuropeanOrganisationforSecurity• PSCE–PublicSafetyCommunicationEuropeForum• TIEMS–TheInternationalEmergencyManagementSociety• Nationaldisasterandcrisesmanagementassociations• Membersofstandardisationworkinggroupsandtechnicalgroups

Initially,theinvitationtojoinSUCwassenttotheabovementionedorganisationsandtheircontactpersonsviabilateralcontactsoftheconsortiummembersaswellasviatheECledCommunityofUsers(CoU)intheDisasterRiskandCrisisManagementsectors.Inaddition,theinvitationwassharedontheproject’sowndisseminationchannelssuchasTwitter,LinkedInandtheproject’swebsiteaswellaswithotherECfundedsecurityresearchprojectsthatResiStandisliaisingwith.Theaimistoreachanadequaterepresentationofdifferenttypesofstakeholders,basedonvariablesincludingeachstakeholder’scountry,typeoforganisation,andgender.ThisisakeyfactorforensuringthatResiStandconsidersdifferentperspectivesanddevelopsoutputsthatareinlinewiththeexpectationsofthedifferentmembersthatcompriseeachStakeholderCommunity.

5.6.3 Approach

ThefollowingstepshavebeentakenregardingtheinvolvementofSUCintheproject:

1. InvitepeoplewhoarepersonallyknownbytheResiStandpartners,directlyfromrelevantorganisations.

2. Arrangetargeteddeskresearchtoidentifypotentialnewmembersthatarenotyetknownbythepartners.

3. ReachouttorelevantexistingnetworkssuchastheECledCoUandfurtherECfundedrelevantresearchprojects.

4. IncludetheinvitationtojoinSUCamongstothersintherelevant,widelydistributedandopenlyaccessibleonlinequestionnaireontheinitialidentificationofstandardisationopportunities(T4.2andT4.3)

5. SharetheinvitationtojointheSUCviatheprojectsdisseminationchannels(website,Twitter,LinkedIn,Newsletteretc.)

6. PromotetheResiStandcommunitiesintheResiStandworkshops(BrusselsandRome)andaskworkshopparticipantstojoinSUC.

ThefollowingstepshaveandwillcontinuetobetakenregardingthecommitmentoftheSUCinthecomingmonths:

1. KeepthemembersofSUCupdatedabouttheprojectprogressvianewsletters.2. Engagewiththemembersviaaspecificonlinequestionnaire,amongstothers,toprepareand

conductthesubsequentSUCworkshopstobestmeettheexpectationsofthemembers.3. ConducttwospecificSUCworkshops.4. Conductafifthworkshopwithrepresentativesofallstakeholdercommunities,tobring

togetherthepreviouslydevelopedandgatheredresults.5. Trytomaximisecross-fertilisationofthedifferentResiStandstakeholdercommunitiesby

organisingbacktobackevents.6. AskcurrentSUCmemberswhotheyconsidertobeadditionalimportantstakeholderstobe

invited.


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6 AnalysisoftheSocialMediaCommunities

InadditiontoananalysisofResiStand’sthreestakeholdercommunities,DeliverableD7.1includedananalysisofResiStand’scontactsonLinkedInandTwitter.SinceJanuary2017,theconsortiumhascontinuedtousebothsocialmediaapplicationsto:

1) GainaccesstoandconnectwithrelevantorganisationsandindividualsthatResiStand’spartnersmaynototherwisehaveaccessto.TheseconnectionsareencouragedtojoinResiStand’sStakeholderCommunitiesandparticipateinprojectactivities,

2) DisseminateResiStand’sresultsbypromotingpublicdeliverables,3) Stay-up-todateandlearnfromotherorganisations,networks,andEuropeanCommissionprojects

thatareworkinginthefieldsofstandardisation,disasterresilience,andcrisismanagement.

ThissectionprovidesananalysisofthecontactsResiStandhasonbothapplications.

6.1 AnalysisofLinkedInContactsPostsaremadeonLinkedIn,ataminimum,weekly.PostsareusedtopromoteResiStand’sactivitiesincludingthereleaseofnewdeliverablesandtheorganisationofevents.WhilstResiStandactivelyconnectswithrelevantstakeholders,organisations,andprojectsonLinkedIn,theResiStandLinkedInaccountalsofrequentlyreceivesconnectionrequestsfromstakeholders.Asof24thMay2017,ResiStandhas194LinkedInconnections,anincreaseof73(60%)contactssinceJanuary2017.ThenumberofLinkedInfollowershasalsoincreasedby75(60%)contacts,reaching201followerson24thMay2017.

SinceJanuary2017,LinkedIn’sanalyticstoolhaschangedandnolongerprovidesananalysisofthecountriesandindustriesrepresentedbyResiStand’sfollowers.InsteadforD7.2,ananalysishasbeenundertakenofResiStand’s194LinkedInconnections,includingofthecountry,organisationtypeandgenderrepresented.Thefindingsofthisanalysisarereportedinthenextsections.

6.1.1 CountriesrepresentedbyResiStand’sLinkedInConnections

Figure9highlightsthe26countriesthatarerepresentedbyResiStand’sLinkedInconnections.Thelargestnumberofconnections(n=36)arefromtheUK,whichrepresents19%ofconnectionsthatarepeople.Additionally,therearealsoahighnumberofconnectionsfromTheNetherlands(n=21),Belgium(n=18),Germany(n=17),Spain(n=16),andFinland(n=15),fourofthesebeingcountriesthattheResiStandpartnersarefrom.

Figure9:CountriesrepresentedbyResiStand'sLinkedInConnections

05

10152025303540

Austria

Belgium

Bulgaria

Cyprus

CzechRe

public

Denm

ark

Finland

France

Germ

any

Greece

Hungary

Ireland

Israel

Italy

Latvia

Maced

onia

Norway

Poland

Serbia

Spain

Swed

en

Switzerland

TheNethe

rland

s

Turkey UK USA

CountriesrepresentedbyResiStand'sLinkedInConnections


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6.1.2 OrganisationtypesrepresentedbyResiStand’sLinkedInConnections

Figure10highlightstheorganisationtypesrepresentedbyResiStand’sLinkedinConnections.Asthefigureshows,ResiStand’sLinkedInconnectionsarewellbalancedintermsoforganisationtype,predominantlyrepresentingIndustry/SMEs(37%),governmentorganisations(29%),andresearch(22%).

Figure10:OrganisationtypesrepresentedbyResiStand'sLinkedInConnections

6.1.3 GenderdivisionofResiStand’sLinkedInConnections

AnanalysisofthegenderbalanceofResIStand’sLinkedInconnectionsshowsthat58%ofconnectionsaremale,fallingfrom63%inJanuary2017.Thenumberoffemaleconnectionshasrisenby9%betweenJanuaryandMay2017,goingfrom26%inJanuary2017to35%inMay2017.ThissuggeststhateffortstoconnectwithmorefemalestakeholdersonLinkedInhavebeeneffective.Thepercentageofconnectionsthatareprojectsoracompanyhasfallenfrom5%inJanuary2017to3%inMay2017andfor4%ofconnections,informationontheirgenderisnotavailable.

Governmentorganisation

29%

Industry/SME37%

Non-GovernmentalOrganisation

3%

Research22%

Other8%

Unknown1%

OrganisationtypesrepresentedbyResiStand'sLinkedInConnections


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Figure11:ResiStandLinkedInconnectionsbyGender

6.1.4 KeyfindingsforLinkedIn

ThekeyfindingsforLinkedIninclude:

• With194connectionsand201followers,ResiStand’sLinkedInCommunityisslightlylargerthanthetotalnumberofregisteredcontactsinResiStand’sthreecommunities.

• ResiStand’sLinkedInconnectionsrepresent26countriesandnowalsorepresentscontactsinAustria,Bulgaria,Cyprus,CzechRepublic,Denmark,France,Greece,Hungary,Italy,Latvia,Poland,andSweden.

• ResiStand’scommunitiesarewellrepresentedonLinkedInwithconnectionspredominantlybeingfromindustry/SMEs(37%),governmentorganisations(29%),andresearch(22%).

• Effortstoconnectwithmorefemalestakeholdershavebeeneffectiveasthenumberoffemaleconnectionshaveincreasedby9%betweenJanuaryandMay2017.TheResiStandLinkedInaccountwillcontinueitseffortstoincreasethenumberoffemalestakeholdersitisconnectedwith.

6.2 AnalysisofTwitterContacts

ResiStand’sTwitteraccount,@ResiStand_EU,postsmessagesapproximatelythreetimesperweekinformingtheTwitterCommunityaboutResiStand’sactivities(e.g.,publishingofdeliverables,workshops).InJanuary2016,ResiStand’sTwitteraccounthadpostedatotalof299tweets,wasfollowing237accounts,andwasbeingfollowedby127Twitteraccounts.On24thMay2017,ResiStand’sTwitteraccounthaspostedatotalof383tweets,isfollowing323accountsandisbeingfollowedby176accounts.

6.2.1 CountriesrepresentedbyResIStand’sTwitterFollowers

Table3highlightsthepercentageofTwitterfollowersfromeachcountrytakenfromTwitterAnalytics.AsinJanuary2017,thehighestpercentage(17%)of@ResiStand_EUTwitterfollowersarefromtheUnitedKingdom.ThisisfollowedbySpain(11%),Germany(10%),andBelgium(10%).

Male58%

Female35%

Project/Company3%

Unknown4%

GenderbalanceofResiStand'sLinkedInConnections


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Table3:Countriesrepresentedby@ResiStand_EUFollowers

Country Percentageoffollowers

UnitedKingdom 17%

Spain 11%

Germany 10%

Belgium 10%

Ireland 9%

France 7%

Italy 7%

Greece 4%

Netherlands 3%

Finland 2%

6.2.2 TypesoforganisationsrepresentedbyResiStand’sTwitterFollowers

Figure12presentsananalysisofResiStand’sTwitterfollowersbythetypeoforganisationrepresented.Thecategorisationisbasedonthetypeoforganisationthatthefollowerrepresents.Wherethisinformationwasnotavailable,theaccountwaseithercategorizedasanindividual‘saccount,orwheretherewasnoinformationatall,asunknown.Asthefigurebelowillustrates,ResiStand’sfollowerspredominantlyrepresentIndustry/SMEs(n=32)andEuropeanResearchProjects(n=30).

Figure12:ResiStand'sTwitterFollowersbyorganisationtype

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ResiStandFollowersbyOrganisationType


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6.2.3 GenderdivisionofResiStand’sTwitterFollowers

TwitterAnalyticsdataindicatesthat77%ofthe@ResiStand_EU’saccountsfollowersaremaleand33%arefemale.SinceJanuary2017,effortshavebeenmadetoincreasethepercentageoffemalefollowersbyfollowingrelevantaccountsrepresentingwomen@womenintech,@4womeninscience,@Policing_STAR(WomeninPolicing)andbypostingtweetsencouragingwomentojoinResistand’sstakeholdercommunities.Theconsortiumwillcontinuetheseeffortstoincreasethefemale(andmale)stakeholdersfollowing@ResiStand_EU.

Figure13:Genderbalanceof@ResiStand_EUTwitterFollowers

6.2.4 KeyfindingsforTwitter

ThekeyfindingsforTwitterinclude:

• With176Followers,theResiStandTwittercommunityisslightlysmallerthanResiStand’sthreeStakeholderCommunities.

• Industry/SMEsandEuropeanResearchProjectsandResearch/AcademiaarewellrepresentedbyResiStand’sTwitterfollowers.

• ResiStand’sTwitterfollowersrepresent10countries,lessthanhalfofthenumberofcountriesthatarerepresentedbyResiStand’sLinkedInconnections.

• Themajorityofthe@ResiStand_EUTwitterFollowersaremale(77%).Effortswillbemadetocontinueinvitingfemale(andmale)stakeholderstoconnectwithResiStandonbothLinkedInandTwitter.

Male77%

Female23%

Genderbalanceof@ResiStand_EUTwitterFollowers


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7 Conclusions

DeliverableD7.1,ResiStandcontactlistgapanalysisresultsyear1,presentedthefindingsofananalysisofResiStand’scontactsinthethreeStakeholderCommunitiesandontheproject’ssocialmediaaccounts,TwitterandLinkedIn.ThisanalysiswasperformedinM09,inthefirstyearoftheproject,andidentifiedgapsintermsofnotandunder-representedstakeholders.Asoutlinedinthisdeliverable-D7.2,sinceJanuary2017,effortshavebeenmadetoreducethegapsidentifiedinD7.1.Thishasinvolved:

• Invitingrelevantstakeholder’sthatResiStandhasengagedwithtojoinoneofthethreeStakeholderCommunities

• Invitingnewcontactstojointhestakeholdercommunities• PresentingResiStandatthirdpartyevents• Sendingtargetedcommunications(e.g.,e-mails,Tweets)tonotandunderrepresentedstakeholder

groups• Invitingstakeholdersfromrelevantassociations,networksandforumstojoinaStakeholder

Community

TheresultsofthegapanalysisperformedinM13,May2017,ispresentedinthisdeliverable,D7.2.TheanalysishasshownhowallthreeStakeholderCommunitieshavegrowninmembershipandthethreecommunitiesnowtotal179stakeholders,havingincreasedby62members(53%)sinceJanuary2017.Thefindingsoftheyear2gapanalysisalsoprovidesthefollowinginsightsforeachStakeholderCommunity:

• TheSAGhasincreasedfrom16to19membersbetweenJanuaryandMay2017.MembersoftheSAGcontinuetorepresent10countries,however,therehasbeenachangeinthecountriesrepresentedwithGermanynowbeingrepresentedandTurkeynolongerbeingrepresented.TheonlyEUcountriesnotcurrentlyrepresented,thatarelistedintheSAGstrategy,areItalyandSweden.TheSAGistheonlyStakeholderCommunitythathasmorefemalesthanmales.

• TheE-UChasincreasedfrom47to83membersbetweenJanuaryandMay2017.MembersoftheE-UCcontinuetorepresent20countries,however,thenumberofstakeholdersfromunderrepresentedcountrieshasincreased.Justunderhalf(47%)ofthemembersoftheE-UCrepresentgovernmentorganisations.TheE-UCcontinuestobemaledominant,inlinewiththeemergencymanagementfield.

• TheSUChasincreasedfrom54to77membersbetweenJanuaryandMay2017.MembersoftheSUCcurrentlyrepresent21countries,increasingfrom19countriesinJanuary2017.Additionally,theregisteredmembersrepresentingninecountrieshaveincreased.ThemajorityofSUCmembersrepresentindustry/SMEs(62%)andresearch/academia(31%).TheSUCremainsunbalancedintermsofgender.

TheanalysisalsorevealedthatResiStand’scontactsarenotlimitedtothethreeStakeholderCommunities,butalsoincludeLinkedInandTwitterconnectionsthatResiStandengageswith.With194LinkedInconnectionsand176Twitterfollowers,socialmediaprovidesakeychanneltoincreaseResiStand’sreach.

WhilstprogresshasbeenmadeinclosingthegapsidentifiedinD7.1,therearegapsthatcontinuetoremain.Intheremaining11monthsoftheproject,effortwillbeplacedonattemptingtoreducetheseremaininggaps.


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References

[1] EuropeanCommission,ResearchExecutiveAgency,Annex1(partA),Coordinationandsupportaction,Number–700389–ResiStand,5April2016.

[2] “ResiStandcontactlistgapanalysisresultsyear2”;ResiStanddeliverable7.1,2017.

[3] InternationalAssociationofWomenPolice,“Welcome”,nodate.[Online]http://iawp.wildapricot.org/(Accessed5May2017)

[4] BritishAssociationforWomeninPolicing,“WelcometoyourBAWPsite”,nodate.[Online]http://www.bawp.org/(Accessed5May2017)

[5] Trotter,Brittany,DiversityinEmergencyManagementandthenewnormal,FEMA,nodate.[Online]https://www.fema.gov/blog/2016-03-18/diversity-emergency-management-and-new-normal

[6] “ResiStandHandbook”,ResiStanddeliverable1.1,2017.

[7] TheEuropeanPlatformofWomenScientists(epws),“WelcometoEPWS”,2017.[Online]http://epws.org(Accessed11May2017)

[8] TheEuropeanCentreforWomenandTechnology(ECWT),Homepage,nodate.[Online]http://www.ecwt.eu/en/home(Accessed11May2017)

[9] Academia.Net,Homepage,nodate.[Online]http://www.academia-net.org(Accessed11May2017)

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