Resilience: 5 Practical Personal & Team Applications

Bob WielePresident & Founder, OneSmartWorld

Smart Thinking Webinar Series

Resilience: Why Things Bounce Back

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Why This Book?

Resilience is top of mind Big picture approach to resilience Lessons for all leaders, educators and learning

leader professionals

“ In the middle of every difficulty lies opportunity”

-Albert Einstein

Resilience: 5 Key Points

1. If We Can’t Control the Tides of Change, We Need to Build Better Boats

2. Resilience: What is it?3. Develop a More Resilient Mind4. Build the Resilient Team 5. The Power of Grit

Our OneSmartWorld Work

Help people and teams succeed by learning how

to think better and work smarter together BUSINESS: Accelerate collaborative teamwork and

innovation in progressive enterprises EDUCATION: Deliver 5 essential 21st century

employability skills for student success

Clients

Education Clients

1. Big Tides, Build Better Boats

VUCA – A Military Term

VolatilityUncertaintyComplexityAmbiguity

AVUCA – Our 2012 World

AcceleratedVolatilityUncertaintyComplexityAmbiguity

We Need To Build Better Boats

Resilient People

2. Resilience: What is it?

http://www.getresilient.com/whatisresilience

“Resilience is the capacity of a system, enterprise or a person to maintain it’s core purpose and integrity in the face of dramatically changed circumstances.” – Andrew Zolli, Resilience

Engineering

Emergency

Nature

Business

Psychology

Resilience Is Us

“The great surprise of resilience research is the ordinariness of the phenomenon. Resilience appears to be a common phenomenon that results in most cases from the human adaptation system.”

– Ann Masters

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Personal Spirit – 3 Keys to Resilience SPIRIT

SENSE OF CONTROL

OUTLOOK

INITIATIVE

Research:Designed for Resilience

Optimism and positive outlook Inner resiliency – overcome, steer through and

bounce back Sense of control – flexible, adjust and respond Turn lemons into lemonade – reappraise,

reframe, transform Social support = 50% to 80% buffer Better with age

3. Develop A Resilient Mind

Languish or Flourish

Defend & Protect Prepare for the worst

Engage & Connect Reach out, learn, reframe, grow Remove negative conditions Embed the positive conditions

7 Common Mind Traps

1. Closed mind2. Overconfidence3. Diving in4. Solve wrong problem perfectly 5. Catastrophizing 6. Busy spinning wheels7. Mindlessness

“ Thinking style is like a lens through which we view the world. Everyone has such a lens and it colors the way we interpret the events in our lives. Your thinking style is what causes you to respond emotionally to events, so it’s your thinking style that determines your level of resilience – your ability to overcome, steer through and bounce back when adversity occurs.” - Karen Revich, Resilience

Revich’s 4 Pillars of Resilience

1. Life change is possible2. Thinking style is key to boost your resilience3. Precision thinking is the way 4. Refocus on human strengths

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Personal Spirit – 3 Keys to Resilience SPIRIT

SENSE OF CONTROL

OUTLOOK

INITIATIVE

Students: Personal Spirit Spirit

BFPE 210 BUSN 333 BUSN 110 INTL 406 HYPE DAL MBA0

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Impact of Meditation Studies

Increased self awareness and control

Increased compassion

Reduced fear

Reduced anxiety and stress

Increased resilience

Mindfulness as a Power Tool

Focused Attention Focus on your breath - thoughts and feelings come

and go Open Monitoring Compassionate or loving kindness meditation

A Great Resilience Framework

1. Describe a key stressful situation2. Think out how it could be worse3. Think out how it could be better4. Make up a story – how worse could go bad5. Make up a story – how better could go well6. Plot out what specifically you will do to prevent

worse and achieve the better result - Salvatore Maddi and Suzanne Kobasa

4. Build The Resilient Team

3 Major Types of Diversity

1. Demographic – who we are2. Knowledge and skills – what we know and do 3. Cognitive Style – how we think and feel

Same Together vs. Different Together

Homogenous vs. Diverse? What happens? Who wins? How do they do that?

Diversity Harnessed Drives Results

“ With the right amount of diversity, the volume, speed and revenue generated by the work all went up.”

 ”…remixing talent into highly cognitively diverse teams produces safer, more resilient and better performance.”

- Kevin Dunbar, Ph.D.

Diverse Teams Outperform

Diversity = challenge and solution Expect great results - set high norms Expect better solutions on complex problems Invest in building relationships and common

ground first

Build Diverse Teams – Aron’s

1ST Deep knowing – likes and hopes 2nd Compete in fun games 3rd Guided discussions on personal lives 4th Trust walk

Harnessing Diversity: Keys to Success

The Positivity 5:1 Losada Line

+5:1-

5. The Power of GRIT

Angela Lee Duckworth, Ph.D.

Victim Mindset Resilience Mindset

Not responsible Focus on conditions Fix bad Focus on past

Take responsibility Focus on actions Leverage good Focus on future

Achievement = Talent x Effort

“Tremendous effort can compensate for modest skill, just as tremendous skills can compensate for modest effort but not if either is zero. The more skilled you are, the greater the returns on effort.”

- Angela Lee Duckworth. Ph.D.

GRIT Is

Extreme persistence Sustained self discipline Effort Effort = time on task Time on task in deliberate practice

The GRIT Difference

predicted retention and GPA at West Point

predicted retention in sales predicted retention in Special Forces predicted top results at National

Spelling Bee smart time on task = GRIT edge

GRIT

Achievement = Talent x Effort Time on task is a multiplier of skills Time practicing task is the GRIT edge

“ Resilience in the face of adversity is the greatest long term predictor of success for individuals and organizations. And persistence, in the process of experimentation, when desired or expected results are elusive, is the way resilience is expressed.”

- Michael Gelb, Innovate Like Edison

Summary: Resilience

1. Is the bounce back from adversity2. Is built into most of us3. Can be strengthened and developed4. Diversity in team is a key success factor5. Is sustained effort and deliberate practice6. Drives success and achievement in everything

Good Books on Resilience

Resilience at Work - Salvatore Maddi and Deborah Khosaba

Resilience: 7 Essential Skills for Overcoming Life’s Inevitable Obstacles - Karen Revich and Andrew Shatte

Flourish - Martin Seligman

OneSmartWorld Offerings

1. Improve Personal and Professional Effectiveness

2. Accelerate Collaborative Teamwork and Innovation

3. Certification for Learning Professionals

Upcoming OSW Courses

OneSmartWorld Professional Certification Courses:

Oct 23-25, Nov 20-22, Dec 12-14 - Toronto

OneSmartWorld Courses: Canadian Management Centre:

November 20, 2012: Smarter Meetings - Calgary,

November 29, 2012: Lead & Succeed in 4 Dimensions- Calgary

Next Smart Thinking Webinar

Wednesday, October 17, 2012 – 1 pm EST

Let’s work together to make the world a smarter place!

Please contact us with your questions.Email: bwiele@onesmartworld.com info@onesmartworld.com Phone: 1.705.444.1234. or 1.800.387.6278

THANK YOU!