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IMPORTANT READ THESE INSTRUCTIONS CAREFULLY BEFORE BEGINNING THE INSTALLATION.PROPER INSTALLATION WILL PROVIDE SAFE AND EFFICIENT SERVICE AND AVOID NEEDLESS EXPENSE NOT COVERED BY THE WARRANTY. READ THE PRODUCT WARRANTY CONTAINED IN THIS MANUAL AND REMEMBER TO FILL OUT AND RETURN TO THE MANUFACTURER ALL RELEVANT WARRANTY CARDS AND CERTIFICATES. SHOULD YOU HAVE ANY QUESTIONS,PLEASE CONTACT YOUR LOCAL DEALER OR REFER TO THE GETTING SERVICE FOR YOUR WATER HEATER SECTION OF THIS MANUAL. SAVE THIS MANUAL FOR FUTURE REFERENCES. RESIDENTIAL OIL-FIRED WATER HEATER OWNER’S MANUAL INSTALLATION AND OPERATING INSTRUCTIONS If the information in these instructions is not entirely followed, a fire or explosion may result causing property damage, per- sonal injury or death. DO NOT STORE, use gasoline or any other flammable vapours or liquids in the vicinity of this or any other appliance. DO NOT USE gasoline, crank case oil or oil containing gasoline. DO NOT TAMPER with the unit or controls. DO NOT LEAVE paper or rags close to the burner or the water heater. WHAT TO DO IF YOU DETECT OIL Immediately call your oil supplier. Installation and service must be performed by a qualified installer, service agency or the oil supplier. WARNING WARNING For your records, write the model and serial number here: Model # ____________________________ Serial # ____________________________ This water heater IS NOT design certified for installation outdoors. GI-IM001En-0211 54000006 © 2011 Giant Factories Inc. Printed in Canada C US ISO 9001 REGISTRED

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Page 1: RESIDENTIAL OIL-FIRED WATER HEATER OWNER’S MANUAL ... · PDF fileREAD THE PRODUCT WARRANTY CONTAINED IN THIS MANUAL AND REMEMBER TO FILL ... Approved for combination Space ... inch

IMPORTANTREAD THESE INSTRUCTIONS CAREFULLY BEFORE BEGINNING THE INSTALLATION. PROPER INSTALLATIONWILL PROVIDE SAFE AND EFFICIENT SERVICE AND AVOID NEEDLESS EXPENSE NOT COVERED BY THEWARRANTY. READ THE PRODUCT WARRANTY CONTAINED IN THIS MANUAL AND REMEMBER TO FILLOUT AND RETURN TO THE MANUFACTURER ALL RELEVANT WARRANTY CARDS AND CERTIFICATES.SHOULD YOU HAVE ANY QUESTIONS, PLEASE CONTACT YOUR LOCAL DEALER OR REFER TO THEGETTING SERVICE FOR YOUR WATER HEATER SECTION OF THIS MANUAL.SAVE THIS MANUAL FOR FUTURE REFERENCES.

RESIDENTIAL OIL-FIRED WATER HEATER OWNER’S MANUAL

INSTALLATION AND OPERATING INSTRUCTIONS

If the information in these instructions isnot entirely followed, a fire or explosionmay result causing property damage, per-sonal injury or death.

• DO NOT STORE, use gasoline or any otherflammable vapours or liquids in the vicinity of this or any other appliance.

• DO NOT USE gasoline, crank case oil oroil containing gasoline.

• DO NOT TAMPER with the unit or controls.

• DO NOT LEAVE paper or rags close to theburner or the water heater.

WHAT TO DO IF YOU DETECT OIL• Immediately call your oil supplier.

Installation and service must be performed by aqualified installer, service agency or the oil supplier.

WARNING

WARNING

For your records, write the model and serial number here:

Model # ____________________________

Serial # ____________________________

This water heater IS NOT design certified forinstallation outdoors.

GI-IM001En-021154000006© 2011 Giant Factories Inc. Printed in Canada

C US

ISO 9001REGISTRED

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TABLE OF CONTENTS

SAFETY INFORMATIONYour safety and the safety of others is extremely important during the installation, operation and servicing of thiswater heater. Many safety-related messages are provided in this manual and on your water heater. Always readand abide by all safety messages. These messages will point out the potential hazard, tell you how to reduce therisk of injury and tell you what will happen if the instructions are not followed.

This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or hurt youor others. All safety messages will follow the safety alert symbol and either the word “DANGER”or “WARNING”.

Serious injury or death can occur if you do not follow the instructionsimmediately.

Serious injury or death can occur if you do not follow the instructions.

DANGER

WARNING

WARNINGDO NOT use this water heater if any part has been under water. Immediately call a qualified service technician to inspect the water heater and to replace any part of the control system which has been under water. Failure to follow this instruction can result inproperty damage, personal injury or death.

Safety Information . . . . . . . . . . . . . . . . . . . . . . . 2Installation Instructions . . . . . . . . . . . . . . . . . . . 3

Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3Minimum Clearances . . . . . . . . . . . . . . . . . . . . . 3Combustion and Ventilation Air Supply . . . . . . . 3 Requirements for Unconfined Spaces . . . . . . . . 4 Requirements for Confined Spaces (Indoor

Combustion and Ventilation Air) . . . . . . . . . . . . 4Requirements for Confined Spaces (Outdoor Combustion and Indoor Ventilation Air) . . . . . . . . 4

Requirements for Confined Spaces(Outdoor Combustion and Ventilation Air) . . . . 4

Air duct sizing . . . . . . . . . . . . . . . . . . . . . . . . . . .5Louvers and Grilles . . . . . . . . . . . . . . . . . . . . . . 6 Corrosive Atmospheres . . . . . . . . . . . . . . . . . . . 6Venting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6Chimney requirements . . . . . . . . . . . . . . . . . . . . .6Flue piping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6Draft Regulator (Barometric Damper Control) . . 7Flue collar/Blocked Vent Switch (Installation and Operation) . . . . . . . . . . . . . . . . 7Optional Sidewall Venting (Power Vent) . . . . . . . 7Water Piping . . . . . . . . . . . . . . . . . . . . . . . . . . . 8Temperature & Pressure-Relief Valve . . . . . . . . 9 Pressure Build-up in a Water System . . . . . . . . 9 Filling the Water Heater . . . . . . . . . . . . . . . . . . . 9 Oil Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Oil Burner Installation . . . . . . . . . . . . . . . . . . . . 10

Oil Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10Oil Burner Nozzles . . . . . . . . . . . . . . . . . . . . . . 10Wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10Installation Instructions for Water HeatersApproved for combination Space Heating and Potable Water Heating . . . . . . . . . . . . . . . . 11Installation Checklist . . . . . . . . . . . . . . . . . . . . 13

Operating Instructions . . . . . . . . . . . . . . . . . . 14 Lighting the Water Heater . . . . . . . . . . . . . . . . 14 Lighting the Burner . . . . . . . . . . . . . . . . . . . . . . 14Water Temperature Regulation . . . . . . . . . . . . 14

General Maintenance . . . . . . . . . . . . . . . . . . . 15 Housekeeping . . . . . . . . . . . . . . . . . . . . . . . . . 15Annual Service by a Contractor . . . . . . . . . . . 15 Routine Maintenance by the Home Owner . . . 15 Oil Burner Air Adjustment . . . . . . . . . . . . . . . . . 15Burner Electrode . . . . . . . . . . . . . . . . . . . . . . . 15Burner Primary (Safety) Control . . . . . . . . . . . . 15Shutting Down the Water Heater . . . . . . . . . . . 15Condensation . . . . . . . . . . . . . . . . . . . . . . . . . . 15Water Heater Tank . . . . . . . . . . . . . . . . . . . . . . 16 Temperature and Pressure-Relief Valve . . . . . . 16 Venting System Inspection . . . . . . . . . . . . . . . . 16 Anode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Draining the Water Heater . . . . . . . . . . . . . . . . 16 Getting Service for your Water Heater . . . . . . . 17

Replacement Parts . . . . . . . . . . . . . . . . . . . . . . 17Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

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INSTALLATION INSTRUCTIONS

LocationThis water heater should be located as close as possible to a chimney and to the main use of hotwater. This location must not be subject to freezingtemperatures. The water heater should be positioned, so that there is easy access to the oilburner, controls and drain valve. It must be locatedclose to a suitable free-flowing floor drain. Where afloor drain is not adjacent to the water heater, a suitable drain pan must be installed under the waterheater (see Figure 10). This drain pan should be atleast four (4) inches (10.2 cm) larger than the diameter of the water heater, and at least one (1)inch (2.5 cm) deep, providing access to the drainvalve. This pan must not restrict the flow of ventilation and combustion air. This pan must bepiped to a suitable drain to prevent damage to property in the event of a water leak from the piping,the relief valve or the water heater.

Based on national building codes, the manufac-turer has given the necessary instructions to pre-vent damage to the building. Under no circum-stances is the manufacturer to be held liable forany water damage in connection with this waterheater.

This water heater can be installed in a storage orresidential garage if it is installed at least 18 inches(460 mm) above floor level and protected againstphysical damage.

This water heater is NOT approved for installationon a combustible floor.

Minimum ClearancesThe minimum clearances from combustible materialfor this water heater are: Two (2) inches (5.1 cm)from the sides and rear, twenty-four (24) inches

(61.0 cm) from the front, eighteen (18) inches (45.7cm) from the top, and nine (9) inches (22.9 cm) fromthe vent pipe (eighteen (18) inches (45.7 cm) forwater heaters installed in the United States) (seeFigure 1).

Combustion and Ventilation Air SupplyIn order for the water heater to operate properly, itmust be supplied with an uninterrupted flow of cleancombustion and ventilation air. The area around thewater heater must always be kept clean and clear ofdebris. An inadequate supply of air to the water heaterwill produce a bright yellow burner flame causing soot-ing in the combustion chamber, on the burner, and inthe flue tube. This can result in damage to the waterheater and personal injury, if not corrected.

Combustion and ventilation air requirements aredetermined by where the water heater is located.Water heaters are installed in either open (uncon-fined) spaces or smaller (confined) spaces, such asclosets or small rooms.

IMPORTANT These instructions have been written as a guide for the proper installation and operation of your water heater andthe manufacturer of this water heater will not accept any liability where these instructions have not been followed.However, for your safety and to avoid damage caused by improper installation, this water heater must be installedby a Certified Licensed Professional and meet all local codes or, in the absence of such codes, the latest edition ofCAN/CSA B139, Installation for Oil Burning Equipment, in Canada, and/or the latest edition of Standard for theInstallation of Oil Burning Equipment, NFPA 31, in the United States. For Mobile Home installation in Canada, all rel-evant Clauses of “CAN/CSA Z240MH – Manufactured Homes” must be followed.All models are CSA listed for use withNo.1 (stove) and No. 2 (furnace oil).

Before proceeding with the installation instructions:1) Inspect the water heater and its component parts for possible damage. Do not install or attempt to repair any damaged

component parts. If you detect any damage, contact the dealer where the water heater was purchased or the manufacturerlisted on the warranty card.

2) Verify that the type of oil being supplied corresponds to what is marked on the rating plate of the water heater. DO NOTinstall if the water heater or parts of the water heater have been damaged.

WARNING

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Requirements for Unconfined SpacesWater heaters installed in unconfined spaces do notusually require outdoor air to function properly.However, if the water heater is located in an uncon-fined space in a building having insufficient infiltration, air for combustion and additional ventilationshould be obtained from the outdoors or from spacesfreely communicating with the outdoors (see Figure2). Under these conditions, a permanent opening tothe outdoors should be provided so that the total airreceived through this opening will be at least as muchas would be admitted by openings having a total free-flow area of one (1) square inch per 5,000 BTU/h (4.4cm2/kWh) of the total input rating of all oil-fired appli-ances.

Requirements for Confined Spaces (IndoorCombustion and Ventilation Air)A water heater that is located in a confined space andobtains all of its air for combustion and ventilation fromwithin the conditioned space of the building should be

provided with two permanent openings, one near thetop of the enclosure and another one near the bottom (see Figure 3). Each opening should have a free-flowarea of not less than one (1) square inch per 1,000BTU/h (22 cm2/kWh) of the total input rating of all oil-fired appliances in the enclosure, freely communi-cating with interior areas that have in turn adequate infiltration from the outdoors.

Requirements for Confined Spaces (OutdoorCombustion and Indoor Ventilation Air)A water heater that is located in a confined space andthat obtains its combustion air from outdoors and ventilation air from within the conditioned space of the building should be provided with two permanentopenings, one near the top of the enclosure andanother one near the bottom (see Figures 4 and 5).Each opening should have a free-flow area of not lessthan one (1) square inch per 1,000 BTU/h (22cm2/kWh) of the total input rating of all oil-fired appli-ances in the enclosure, freely communicating withinterior areas that have in turn adequate infiltrationfrom the outdoors. A combustion air supply openingto the outdoors should be provided so that the total airreceived through the opening will be at least as muchas would be admitted by openings having a total free-flow area of one (1) square inch per 5,000 BTU/h (4.4cm2/kWh) of the total input rating of all oil-fired appli-ances in the enclosure.

Requirements for Confined Spaces (OutdoorCombustion and Ventilation Air)A water heater that is located in a confined space andthat obtains all of its air for combustion and ventilationfrom outside the building shall be provided with twopermanent openings, one near the top of the

4

INSTALLATION INSTRUCTIONS

Figure 2

Figure 3

2'' Min.

2'' Min.

2'' Min.

18'' Min.

24'' Min.

2'' Min.

Figure 1

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enclosure and another one near the bottom (seeFigures 6 and 7). Each opening shall communicatedirectly or by means of ducts with the outdoors or tosuch spaces (such as a crawl space) that freely com-municate with the outdoors and shall be sized inaccordance with the instructions in the section AirDuct Sizing.

Air Duct SizingThe air duct requirements should be met by one of thefollowing methods:

(a) vertical duct(s) with a free-flow area of not lessthan one (1) square inch per 4,000 BTU/h (5.5cm2/kWh) of the total input rating of all oil-firedappliances in the enclosure;

(b) horizontal duct(s), as shown in Figure 7, with anequivalent length of less than 50 ft (15 m), havinga free-flow area of not less than one (1) squareinch per 2,000 BTU/h (11 cm2/kWh) of the totalinput of all oil-fired appliances in the enclosure; and

(c) air openings that communicate directly with theoutdoors, as shown in Figure 6, having a free-flowarea of not less than one (1) square inch per 4,000BTU/h (5.5 cm2/kWh) of the total input rating of alloil-fired appliances in the enclosure.

Note: Duct runs that are primarily horizontal and thathave an equivalent length greater than 50 ft (15 m)should be sized larger as required to provide the same airflow as would be provided by the requirements of Item (b).

Figure 4 Figure 6

Figure 7Figure 5

INSTALLATION INSTRUCTIONS

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INSTALLATION INSTRUCTIONSLouvers and GrillesIn calculating free area for ventilation and combus-tion air supply openings, consideration must begiven to the blocking effect of louvers, grilles orscreens protecting the openings. Screens must notbe smaller than 1/4 inch (6.4 mm) mesh. If the freearea through a particular design of louver or grille isknown, it should be used in calculating the size ofopening required to provide the free area specified.If the design and free area is not known, it may beassumed that wood louvers and grilles will allow 20-25% free area and metal louvers and grilles will allow60-75% free area. Louvers and grilles must beinstalled in the open position or interconnected withthe water heater so that they are opened automati-cally during water heater operation.

Corrosive Atmospheres If this water heater is to be installed in a beauty shop,barber shop, photo processing lab, dry cleaningestablishment, a building with an indoor pool or neara chemical storage area, it is imperative that thecombustion and ventilation air be drawn from outsidethese areas. These particular environments containproducts such as aerosol sprays, detergents, bleach-es, cleaning solvents, refrigerants, and other volatilecompounds that, in addition to being highly flamma-ble, become highly corrosive acid compounds whenburned. Exposure to such compounds can be hazardous and lead to premature product failure.Should the water heater fail, due to exposure tosuch a corrosive atmosphere, the warranty isvoid.

Venting

When installing the venting system, make sure tofollow all local codes or, in the absence of suchcodes, the latest edition of the CAN/CSA B139,Installation for Oil Burning Equipment, in Canada,and/or the latest edition of Standard for theInstallation of Oil Burning Equipment, NFPA 31, inthe United States. Never operate the water heaterunless it is properly ventilated to the outdoors andhas adequate air supply for proper operation. Failureto properly install the venting system could result inproperty damage, personal injury or death.

Chimney RequirementsIf this water heater is operated with a burner designedfor natural draft venting, it must be connected to a ver-tical chimney. The chimney must be properly con-structed and sized, clean and free of soot, creosote and obstructions, able to generate sufficient

draft to evacuate the products of combustion outdoors and be lined with a tile or metal liner. Inspectthe chimney and make any repairs necessary beforeinstalling the water heater.

To prevent downdrafts, the chimney flue shouldextend at least three (3) feet (1 m) above the highestpoint at which the chimney comes in contact with the roof and not less than two (2) feet (0.6 m) abovethe highest roof surface or structure within ten (10) feet (3 m) of the chimney on a horizontal planeperpendicular to the chimney. Not more than four (4) inches (100 mm) of chimney flue above the top ofthe chimney cap should be considered in computingthis height (see Figure 8). Increase the cross-sectionalarea and height of the chimney at least 4% per 1,000feet (305 m) above sea level.

Failure to properly inspect and repair the chimneycould result in property damage, personal injury ordeath.

Flue PipingBefore installing the flue piping, make sure that theventing system layout has been properly planned.Make sure that the flue baffle has been installed in theflue tube. If the baffle is not present, immediately con-tact the dealer where the water heater was purchased.NEVER operate the water heater without the flue baf-fle installed. Verify that the location of the water heaterand the venting system respects all clearances fromcombustible materials (see Figure 1).

The length of flue pipe to vent this water heater shouldbe as short as possible with horizontal runs slopingupward towards the chimney at a rate of at least one-quarter (1/4) inch per foot (21 mm/m). Long hori-zontal runs of flue pipe, sharp turns and other con-struction features that could create excessive resist-ance to the flow of flue gas should be avoided. Theflue pipe must not be smaller in cross sectional areathat the flue collar on the water heater. The flue pipemust not pass through any floor or ceiling, but may pass through a wall where suitable fire protection provisions have been installed. The flue pipe shouldconnect to the chimney such that it extends into, andterminates flush with, the inside surface of the chimney liner. The joint between the flue pipe and thechimney liner should be sealed and all unused chimney opening should be closed.

6

DANGER

WARNING

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INSTALLATION INSTRUCTIONS

Draft Regulator (Barometric Damper Control) This device is used for conventional chimney ventingonly. It automatically maintains a constant negativepressure in the chimney to obtain maximum efficiency. It ensures that proper pressures are notexceeded. If the chimney does not develop sufficientdraft, the draft control cannot function properly.When installed, the draft regulator should be locatedin the same room or enclosure as the water heaterand not interfere with the supply of combustion air tothe oil burner.

The water heater must be connected to a fluehaving sufficient draft at all times to ensure safeand proper operation of the appliance. The flueoutlet pressure (measured between the waterheater and draft regulator) should be set to -0.02inches w.c. Failure to provide sufficient draft forthis water heater could result in property damage,personal injury or death.

Flue Collar/Blocked Vent Switch Assembly(Installation and Operation)This water heater has been shipped from the factorywith a flue collar/blocked vent switch assembly. Thisswitch is designed to detect flue gas spillage due to a blocked flue, continuous down drafting or inadequate draft condition.

All wiring must be installed by a qualified installerin accordance with all local codes or, in theabsence of such codes, the latest edition of theCSA C22.1, Canadian Electrical Code, inCanada, and/or the latest edition of the NationalElectrical Code, NFPA 70, in the United States.Before installing the switch, remember to DIS-CONNECT THE POWER SUPPLY to the waterheater. Failure to follow these instructions can resultin property damage, personal injury or death.

Installation:1) Install the pre-assembled flue collar/blocked vent

switch assembly over the flue outlet on the waterheater (see Figure 9).

2) Wire the switch to the aquastat on the waterheater (see wiring diagram in Figure 11).

3) Install the vent pipe onto the flue collar andsecure it using sheet metal screws (not supplied).

Operation:With the switch wired to the aquastat circuit, it will shut down the burner once it senses the spillage ofhot flue gas. The switch will not allow the burner torestart until it has been manually reset. In order tomanually reset the switch:

1) Wait for the vent pipe to cool down.

2) Insert the end of a pencil or square head screwdriver into the opening for the reset (see Figure 9)and depress the red reset button.

Optional Sidewall Venting (Power Vent)This water heater is approved in Canada for use withthe Tjerlund SS1C side shot power venter and in theUnited States with the Tjerlund SS1 side shot powerventer. This power vent kit is available through majorHVAC supply companies. Technical support isoffered by Tjerlund, not by the manufacturer of thiswater heater.

When the installation is complete, visually inspectthe venting system to make sure that all joints areproperly connected and all instructions have beenfollowed. Failure to properly install the venting system could result in property damage, personalinjury or death.

7

WARNING

WARNINGFigure 8

WARNING

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Water PipingRefer to Figure 10 for a typical installation. Use ofthis layout should provide a trouble-free installationfor the life of the water heater. Before making theplumbing connections, locate the COLD water inletand the HOT water outlet.These fittings are both 3/4''

N.P.T. male thread. Make sure that the dip-tube isinstalled in the cold water inlet. Install a shut-off valveclose to the water heater in the cold water line. It isrecommended that unions be installed in the coldand hot water lines so that the water heater can beeasily disconnected, if servicing is required.

When assembling the hot and cold piping, use agood food grade of pipe joint compound and ensureall fittings are tight. It is imperative that open flame isnot applied to the inlet and outlet fittings, as heat willdamage or destroy the plastic-lined fittings. This willresult in premature failure of the fittings, which is notcovered by the warranty.

8

INSTALLATION INSTRUCTIONS

FLUE COLLAR

BLOCKEDVENTSWITCH

VENT PIPE

FLUE OUTLET

MANUALRESET

BUTTON FLUE COLLAR/BLOCKED VENT SWITCHASSEMBLY

Figure 9

Figure 101) Flue collar/blocked vent

switch assembly2) Draft regulator3) Sealant4) Cold water supply manual

shut-off valve5) Expansion tank6) Union7) Cold water inlet8) Temperature &

pressure-relief valve9) Overflow tube10) Drain valve

11) Oil burner12) Drain pan13) Free-flowing floor drain14) Observation port15) Aquastat16) Oil filter17) Oil supply manual shut-off valve18) Oil tank19) Dip tube20) Hot water outlet21) Union22) Service switch

2

5

6

3

4

7

8

22

9

10

1114

13

12

19

15

16

18

17

20

21

1Minimum Rise

1/4''/foot (21mm/m)

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INSTALLATION INSTRUCTIONSTemperature and Pressure-Relief Valve

DO NOT plug the temperature and pressure-relief valve or its discharge line. DO NOT removethe relief valve. Make sure the relief valve is prop-erly sized for the water heater. If the relief valvecontinuously discharges water, call a qualifiedservice technician to correct the problem. Failureto follow these instructions can result in propertydamage, personal injury or death.

To protect from excessive pressure and/or temperature,the manufacturer has installed a temperature andpressure-relief valve that meetswith the requirementsof the Standard for Relief Valves and Automatic GasShut-Off Devices for Hot Water Supply Systems, CSA4.4, in Canada, and ANSI Z21.22, in the UnitedStates. This relief valve has a maximum set pressurethat does not exceed the hydrostatic working pressureof the water heater (150 psi = 1,035 kPa) and a BTU/hrating equal to or greater than the input rating, asshown on the water heater rating plate. It should neverbe plugged or removed from the opening marked for iton the water heater.

If this relief valve should needs to be replaced, useonly a new temperature and pressure-relief valve.Never install an old or existing relief valve, as it may be damaged or inadequate for the workingrequirements of the new water heater. This new reliefvalve must meet with all local codes or, at a minimum, the requirements listed above. Neverinstall any other type of valves between the reliefvalve and the water heater.

A discharge line must be installed into the reliefvalve.

The discharge line:• Must not be smaller than the outlet pipe size of

the relief valve.• Must not terminate less than six (6) inches (15.2

cm) and not more than twelve (12) inches (30.5cm) above a floor drain.

• Must not be restricted in any way. Do not thread,cap or in any way restrict the end of this outlet.

• Must be of a material capable of withstanding210˚F (99˚C) without distortion.

• Must be installed to allow complete drainage ofthe relief valve and discharge line.

• Must terminate at an adequate free-flowing drain.

Pressure Build-up in a Water System When the water heater operates, the heated waterexpands creating a pressure build-up. This is a

natural function and is one of the reasons forinstalling a temperature and pressure-relief valve. Ifthe cold water supply line has a built-in water meter,check valve or pressure-reducing valve, a suitableexpansion tank must be installed to prevent pressurebuild-up or water hammer effect. Otherwise, the warranty will be void (see Figure 10). An indicationof pressure build-up is frequent discharges of waterfrom the relief valve. If the relief valve dischargeswater on a continual basis, it may indicate a malfunction of the relief valve and a qualified servicetechnician must be called to have the systemchecked and the problem corrected.

Filling the Water Heater

NEVER operate the water heater unless it iscompletely filled with water. Failure to follow thisinstruction can result in premature failure of thewater heater that is not covered by the warranty.

Check that all of the water piping connections havebeen made. To fill the water heater:

1) Make sure that the water heater drain valve isclosed by inserting a flat head screwdriver into theslot on the head of the drain valve and turning theknob clockwise .

2) Open the cold water supply manual shut-off valve.This valve must remain open, as long as the waterheater is in use. Never operate the water heaterwith the cold water supply manual shut-off valveclosed.

3) To make sure the water heater is completely filledwith water, open hot water faucets to let the air outof the water heater and plumbing system. Leavethe faucets open until a constant flow of water isobtained.

4) Check all of the plumbing connections to makesure there are no leaks.

Oil SupplyThe entire fuel system should be installed in accor-dance with all local codes or, in the absence of suchcodes, the latest edition of the CAN/CSA B139,Installation for Oil Burning Equipment, in Canada,and/or the latest edition of the Installation of OilBurning Equipment, NFPA 31, in the United States.Use only approved fuel oil tanks, piping, fittings, oilfilters and any other fuel handling components.Install the oil filter as close to the burner as possible.For further details of the oil supply tank and pipingrequirements, please refer to the instructions and

WARNING

WARNING

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10

INSTALLATION INSTRUCTIONSillustrations that come with the burner. If the waterheater is installed using a float valve between the oilsupply tank and the burner, and the supply tank isover nine (9)-gallon capacity, a valve operated by afusible link shall be installed in the fuel line adjacentto and upstream from the float valve.

Oil Burner Installation

The installation of the oil burner must be per-formed by a qualified Oil Burner Technician.Before installing the oil burner, check the align-ment between the burner and the combustionchamber. It is possible for the combustion cham-ber to shift if it is subjected to rough handling dur-ing transit. The end cone of the air tube must becentered to the accommodating passage providedin the design of the combustion chamber. Adjustas necessary. Failure to follow these instructionscan result in property damage, personal injury ordeath.

The installation of the oil burner must be in accor-dance with all local codes or, in the absence of suchcodes, the latest edition of the CAN/CSA B139,Installation for Oil Burning Equipment, in Canada,and/or the latest edition of the standard for Installationof Oil Burning Equipment, NFPA 31 in the UnitedStates.

Oil FilterAll fuel systems should include an oil filter betweenthe fuel oil storage tank and the oil burner. Whenusing an oil burner nozzle smaller than 0.75, installan additional 10 micron or better filter as close aspossible to the oil burner.

Oil Burner NozzlesThe OG32 water heater is certified for multiple firingrates, ranging from 82,000 to 103,000 BTU/h. The

OG50 models are certified for multiple firing rates,ranging from 97,000 to input 117,000 BTU/h. Referto the water heater rating plate or Table 1 to deter-mine the proper burner settings.

Wiring

This water heater uses an external electricalsource for power. It must be electrically groundedin accordance with all local codes or, in theabsence of such codes, the latest edition of theCSA C22.1 Canadian Electrical Code, in Canada,and/or the latest edition of the National ElectricalCode, NFPA 70, in the United States. Failure toproperly ground this water heater can result inproperty damage, personal injury or death.

This water heater is factory wired and requires mini-mal field wiring. The water heater should be wired toa separate and dedicated circuit in the main electri-cal panel. Although a suitably located circuit breakercan be used as a service switch, a separate serviceswitch is advisable. The service switch is necessaryif reaching the circuit breaker involves becomingclose to the water heater or if the water heater islocated between the circuit breaker and the meansof entry to the furnace room. The water heater switch(service switch) should be clearly marked, installedin an easily accessible area between the waterheater and furnace room entry, and be located in sucha manner to reduce the likelihood that it would be mis-taken as a light switch or similar device (see Figure 10).The power requirement is 120VAC, 60Hz.

Before lighting your water heater, check that all of the wires have been installed correctly (seeFigure 11). Make sure that none of the wires aregrounded, have split, or are broken. Verify that allwiring connections are properly secured, as there is a possibility that they have become loose during

Table 1

WARNING

OIL INPUTWater Heater Blast Tube

Model No. Burner Model No. Designation Insertion Nozzle, Firing Rate @ psi

4 3/4’’ 0.60 - 70°A 82,000 BTU @ 100 psi

4 3/4’’ 0.65 - 70°A 90,000 BTU @ 100 psi

4 3/4’’ 0.75 - 70°A103,000 BTU @ 100 psi

4 3/4’’ 0.70 - 70°A 97,000 BTU @ 100 psi

4 3/4’’ 0.75 - 70°A103,000 BTU @ 100 psi

4 3/4’’ 0.85 - 70°A117,000 BTU @ 100 psi

OG32 Beckett AF

OG50 Beckett AF

WARNING

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11

INSTALLATION INSTRUCTIONStransport. If any of the original wiring needs replacing, use only 18AWG-type, or greater wire thatis approved for 221˚F (105˚C).

Installation Instructions for Water HeatersApproved for combination Space Heating and Potable Water Heating

When using a water heater for combination spaceand potable water heating, the instructions providedin this manual and with the air-handling unit must berespected and, in particular, the following:

1) All piping and components that are used in thesystem must be of a nonferrous type suitable for

potable water. This also applies to any sealantused.

2) When used as a dual purpose water heater, itmust not be connected to any system that has been previously used for non-potable waterheating. This includes any piping because, in allprobability, existing piping would have been, inthe past, treated with chemicals for cleaning orsealing the system.

3) If this water heater is to be used for space heating, make sure that all safety codes arerespected. Pay special attention to safety valvepressure and expansion tanks.

Figure 11

L1N

Aquastat

Fuse

L1

N

Gnd

Oil Burner

JunctionBox

Electrical Wiring Diagram For White-Rodgers AquastatModel 11B76

Black

White

Bla

ck

Blu

e

Black

White

L1N

Fuse

Electrical Wiring Diagram For White-Rodgers AquastatModel 11C30

Black

White

L1 N

Fuse JunctionBox

Electrical Wiring Diagram For Honeywell AquastatModel L4006G

Bla

ck

Whi

te

L1N

Fuse

Electrical Wiring Diagram For Honeywell AquastatModel L4081A

Black

White

Gnd

Gnd

Gnd Gnd

Blocked VentSafety Switch

L1 N

Gnd

Oil Burner

Black

White

Aquastat

JunctionBox

L1

N

Gnd

Oil Burner

Black

White

Blocked VentSafety Switch

JunctionBox

L1

N

Gnd

Oil Burner

Black

White

Aquastat Aquastat

Blocked VentSafety Switch

Blocked VentSafety Switch

Bla

ck

Whi

te

Bla

ckW

hite

Bla

ck

Whi

te

Bla

ck

Whi

te

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12

INSTALLATION INSTRUCTIONS4) Do not use toxic chemicals to clean the potable

water heating system.

5) Where water temperature in excess of 140˚F(60˚C) is required for a space heating application,a mixing valve must be installed in the potableside of the system. This will temper the water andreduce the risk of scalding.

6) If the incoming water line to the heater isequipped with a check valve, water meter orpressure-reducing valve, an expansion tank mustbe installed in the system. This will prevent weeping from the water heater relief valve andpremature failure of the heater due to expansionof the water during the heating cycle.

7) Before acquisition of a water heater for spaceheating application, it is necessary to have thearea of intended use sized by a qualified technician. This will ensure that an adequatewater heating capacity will be available for bothheating and potable water supply, and that theapplication will meet with all local codes and pub-lic utility requirements.

Note: It is good practice to oversize the water heater,to ensure that all of the potential hot water require-ments are available.

Checkvalve

Cold water to heater

Air handler

Waterheater

Hot water to house

Circulationpump

Figure 12

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13

INSTALLATION INSTRUCTIONSInstallation Checklist

Location

• Is the water heater located within the venting requirements and close to the main use of hot water? . L

• Is the water heater protected from freezing temperatures? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . L

• Has a drain pan been installed and piped to a free-flowing drain? . . . . . . . . . . . . . . . . . . . . . . . . . . . . L

• Is the oil burner accessible for servicing? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . L

• Have clearances from combustible materials been observed? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . L

Combustion and Ventilation Air Supply

• Is the area around the water heater clean and properly ventilated? . . . . . . . . . . . . . . . . . . . . . . . . . . . L

• Is the fresh air supply free of corrosive elements and flammable vapours? . . . . . . . . . . . . . . . . . . . . . L

• Does the water heater have access to enough fresh combustion air? . . . . . . . . . . . . . . . . . . . . . . . . . L

• Have the fresh air openings been sized correctly and

has consideration been given to the blocking effect of louvers and grilles? . . . . . . . . . . . . . . . . . . . . . L

Venting

• Is the flue baffle installed in the flue tube? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . L

• Has the water heater been vented separately from all other oil-fired appliances? . . . . . . . . . . . . . . . . L

• Have all horizontal runs of vent pipe been installed with a minimum rise of

1/4 inch per foot (21 mm/m) of run? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . L

Water Piping

• Is the dip-tube installed in the cold water inlet? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . L

• Has a temperature and pressure-relief valve been installed? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . L

• Does this valve have a discharge line installed, and is it piped to a free-flowing drain? . . . . . . . . . . . . L

• Have all the plumbing connections been properly installed, and are they leak-free? . . . . . . . . . . . . . . L

• Is the water heater completely filled with water? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . L

Oil Supply

• Does the oil piping conform to the recommendations of the oil supply company? . . . . . . . . . . . . . . . . L

• Has the oil piping been leak tested? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . L

Wiring

• Has the wiring been properly installed? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . L

• Have the electrical connections been checked, and are they secure? . . . . . . . . . . . . . . . . . . . . . . . . . L

• Is the water heater electrically grounded? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . L

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Lighting the Water HeaterBefore lighting or re-lighting yourwater heater, make sure that youhave read and understood all of theinstructions and warnings in thismanual and on your water heater. If

you have any questions about lighting your waterheater, immediately contact a qualified installer, serv-ice agency or the oil supplier.

Do not light this water heater if:• It is not full of water.• Excess oil has accumulated.• The combustion chamber is hot.• Gasoline or other flammable vapours and

liquids have been stored in the vicinity of the water heater.

Failure to follow these instructions can result inproperty damage, personal injury or death.

Lighting the BurnerSet the aquastat slightly above the tank’s water tem-perature. The burner should start. It may be necessary to press the reset button on the primarycombustion control relay. After a short period of time,the water should reach the temperature setting onthe aquastat and the oil burner should stop. Adjustthe aquastat setting to the desired water tempera-ture. The water heater should be operated for a mini-mum of 10 to 15 minutes to reach steady state con-ditions before fine tuning combustion. The warm uptime is ideal for testing the oil pump pressure.

Water Temperature Regulation

The higher the setting, the greater the risk of scald-ing. Hot water can cause third degree burns inunder one (1) second at 160˚F (71˚C), in five (5)seconds at 140˚F (60˚C) and in thirty (30) secondsat 130˚F (54˚C). In households where there arechildren, physically challenged individuals or elderlypersons, mixing valves for point of use are neces-sary as means of reducing the scalding potential ofhot water.

Once installed, the operation of this water heater willbe completely automatic. The aquastat on the waterheater is adjustable and will maintain the water at thedesired temperature. Contact a qualified servicetechnician for adjustment. Set the aquastat as low aspossible to provide an adequate supply of hot water.

This will conserve oil and extend the life of the waterheater.

When hot water is drawn from the tank in frequentshort bursts, a condition known as “stacking” is created. “Stacking” is the result of increased cyclingof the burner and can produce very hot water temperatures at the hot water outlet. Always remem-ber to check the hot water coming out of any faucetwith your hand before use. This will reduce the risk ofscalding-related injury.

14

OPERATING INSTRUCTIONS

WARNING

WARNING

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15

GENERAL MAINTENANCEHousekeeping

DO NOT store or use gasoline or any other flam-mable vapours or liquids around the water heater.DO NOT put or store any objects on the top of thewater heater. Failure to follow these instructionscan result in property damage, personal injury ordeath.

Annual Service by a ContractorThe combustion chamber is fragile. Use care wheninspecting and cleaning this area. The heat exchang-er flue passage and baffle should be inspected peri-odically and cleaned if necessary. A wire brush canbe used to loosen dirt and debris on the inside sur-face of the flue passage and baffle. Clean out allaccumulated dirt and soot with an industrial vacuumcleaner, paying close attention to the combustionchamber area.

Routine Maintenance by the Home OwnerKeep the area around the water heater clean andfree of dust, lint and dirt. Make sure that all of theminimum clearances to combustible materials arebeing maintained. On a regular basis, you shouldinspect the general conditions of the water heater,watching for signs of oil leaks in the vicinity of the oilburner and soot forming on any external part of thewater heater or joints of the vent pipes, etc. If any ofthese conditions are present, please advise yourservice or installation contractor. The water heatershould be serviced on an annual basis by a qualifiedservice technician.

Oil Burner Air adjustmentAt the time of installation, and at least at each annualcleaning or inspection, a test for smoke density andcarbon monoxyde (CO) must be performed. Drill atest port in the venting between the water heater flueoutlet and the draft regulator (barometric damper). Itis essential for the proper operation of the waterheater that this adjustment is performed with the useof combustion instruments, as a visual inspection isnot sufficient. Oil-fired water heaters tend to run withshorter operating cycles and it is therefore importantfor the burner to be adjusted to provide a good flame.A lack of air causes “sooty” or “soft” flames, resultingin soot build-up throughout the heat exchanger pas-sages. Excess combustion air causes a bright roar-ing fire and high stack temperatures resulting in poorfuel efficiency.

After the burner has been firing for 10-15 minutes,take a smoke sample with a Bacharach smoke

sampler or other approved device. Then, take a sam-ple of the flue gases and test for CO using a combus-tion analyser. The smoke spot should not exceed“Trace” on the Bacharach Scale. The water heateroperates most efficiently with a “Trace” smoke spot.For complete details on adjusting the air, please con-sult the oil burner instruction manual provided with the burner.

Burner electrodeCorrect positioning of the electrode tips with respectto each other, to the fuel oil nozzle and to the rest ofthe burners is essential for smooth light ups andproper operation. Refer to the oil burner instructionsshipped with the burner for electrode specifications.

Burner primary (safety) controlThe oil burner is equipped with a primary combus-tion control, sometimes referred to as the burnerrelay or burner protector relay, which uses a lightsensing device (cad cell) located in the burner housing, to monitor and control combustion. Overtime, dust or combustion residuals can build up onthe lens of the cad cell impairing its response to the flame. The cad cell should be checked for cleanliness and proper alignment if the primary control frequently shuts down combustion.

Shutting Down the Water Heater

Always keep the oil supply manual shut-off valve-closed if the burner is shut down for an extendedperiod of time

Set the aquastat to the lowest possible setting.Turn off all of the electrical power to the water heater.

CondensationAs moisture from the products of combustion comesinto contact with the cold surface of the inner tank, itmay condense. This situation will usually occur:

1) When the water heater is filled with cold water forthe first time.

2) If the water heater has been undersized.3) When large amounts of hot water are drawn from

the water heater in a short period of time and therefill water is very cold.

Due to the high-efficiency rating of this oil-fired waterheater, it may produce more condensation than oldermodels. This condition is not uncommon and mustnever be misinterpreted as a leaking tank. It will disappear once the water becomes heated.

WARNING

WARNING

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Because of the large amounts of water that can condense, it is very important that a drain pan beinstalled under the water heater (refer to Figure 10).Under no circumstances is the manufacturer to beheld liable for any water damage in connection withthis water heater. If the problem persists and watercontinues to drip after the water heater has heatedup, check all of the plumbing connections to makesure they are not leaking.

Water Heater TankDrain a pail of water through the drain valve at leastonce a year. This will remove excess sediment fromthe bottom of the tank. If allowed to accumulate, thissediment will reduce the efficiency and the life of thetank.

Temperature and Pressure-Relief ValveManually operate the temperature and pressure-relief valve at least once a year, standing clear of theoutlet to avoid being burned. Lift and release theoperating lever on the valve to make it operate freely.If, after manually operating the valve, it fails to completely reset itself and continues to dischargewater, replace it with a new one.

Venting System InspectionThe venting system must be thoroughly inspectedonce a year. Check the area where the water heateris located to make sure that there is enough cleancombustion and ventilation air. Remove any possibleobstructions that would prevent proper air circulationand venting. Check the venting system to make surethat all of the connections are securely fastened andthat all of the joints are properly sealed. If any part ofthe venting system is damaged, it must be replacedby a qualified service technician.

AnodeThis water heater is equipped with dual anode rodsthat are designed to prolong the life of the glass-lined tank. The anodes are slowly consumed,protecting the glass-lined tank from corrosion. Theanodes should be checked every two (2) years. Ifmore than half of either anode has been consumed,it should be replaced. Instructions on how to changethe anodes can be obtained from the manufacturer.

The life expectancy of the water heater is reducedwhere a water softener is introduced to fight hardwater, because the sodium salts added by a softener make this water extremely conductive. Inthese conditions, the anodes are consumed morerapidly and should be verified every year. In certainwater conditions, the anodes will react with the

water, producing discoloured or smelly water. Themost common complaint is hot water that smells likerotten eggs. This phenomenon is the result of thereaction between the anode and hydrogen sulfidegas dissolved in the water, which occurs frequentlyin well systems. This problem can usually be eliminated or reduced by changing the anodes to atype more suitable for these conditions (aluminumanode) and by chlorinating the water heater andplumbing system. If the problem persists, special filtration equipment may be required. Under no circumstances should the anodes be removed fromthe water heater on a permanent basis. Removal ofthe anodes will lead to premature failure of thewater heater and void the warranty.

Hydrogen gas can be produced in a hot water system that has not been used for a long period of time (generally two [2] weeks or more). HYDRO-GEN GAS IS EXTREMELY FLAMMABLE. It ishighly recommended to open the hot water faucetin the kitchen for several minutes before you useany electrical appliances connected to the hotwater system, such as a dishwasher or washing machine. If hydrogen gas is present, therewill be an unusual sound, such as air escapingthrough the pipe, as the hot water faucet isopened. Do not smoke or introduce an open flamenear the faucet when it is opened.

Draining the Water Heater To completely drain the water heater:1) Turn off the power to the water heater.

2) Close the oil supply manual shut-off valve.

3) Close the cold water supply manual shut-offvalve.

4) Connect one end of a garden hose to the waterheater drain valve and put the other next to afree-flowing drain.

6) Open the drain valve by inserting a flat headscrewdriver into the slot on the head of the drainvalve and turning the knob counterclockwise

.

7) Open a hot water faucet to allow air into the system.

16

GENERAL MAINTENANCE

WARNING

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17

GENERAL MAINTENANCE

REPLACEMENT PARTS

Getting Service for your Water HeaterIf you are experiencing problems with your waterheater, follow these easy steps:

For the oil burner:Consult the oil burner owner’s manual.

For the water heater:Contact the manufacturer’s Customer ServiceDepartment by e-mail at [email protected] orby phone at 1-800-363-9354. To help serve you in a

quick and efficient way, always have the following information ready:

a) Model numberb) Serial numberc) Date of installationd) Where the water heater was purchasede) Complete address where the water heater

is installedf) A description of the problem

1

2

3

45

7

8

6

9

10

I.D. Description 1 Aquastat 2 Oil burner 3 Brass drain valve 4 Overflow tube 5 Dip tube 6 Magnesium anode rod 7 Temperature & pressure relief valve 8 Flue Baffle 9 Blocked vent shut-off switch assembly 10 Outlet nipple

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18

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nctio

ns r

esul

ting

from

fai

lure

to

prop

erly

inst

all,

oper

ate,

or m

aint

ain

the

unit

in a

ccor

danc

e w

ith th

e pr

int-

ed in

stru

ctio

ns.

2)If

the

inst

alla

tion

does

not

con

form

to C

SA

&/o

r E

TL S

tand

ards

as w

ell a

s an

y ap

plic

able

nat

iona

l or

loca

l bui

ldin

g co

des.

3)To

any

dam

age

or fa

ilure

cau

sed

by a

buse

, acc

iden

t, fir

e, fl

oods

,fre

ezin

g or

oth

er a

cts

of G

od.

4)To

any

dam

age

or fa

ilure

cau

sed

by o

pera

ting

the

heat

er w

ithou

tan

app

rove

d pr

essu

re &

tem

pera

ture

rel

ief

valv

e ha

ving

bee

nin

stal

led.

5)To

any

dam

age

or fa

ilure

cau

sed

by o

pera

ting

the

heat

er w

ith a

nem

pty

or p

artia

lly e

mpt

y in

ner

tank

or

sedi

men

t bui

ld-u

p re

sult-

ing

in d

ry fi

ring

of th

e he

atin

g el

emen

ts.

6)To

any

dam

age

or fa

ilure

cau

sed

by u

tiliz

ing

the

heat

er in

con

-ju

nctio

n w

ith a

ny o

ther

ene

rgy

savi

ng d

evic

e or

oth

er s

ourc

e(s)

of e

nerg

y no

t ap

prov

ed b

y th

e m

anuf

actu

rer;

or f

or o

ther

tha

nus

e w

ith p

otab

le w

ater

with

out a

ny a

dditi

ves

such

as

salt,

chl

o-rin

e or

che

mic

als

othe

r tha

n th

ose

adde

d fo

r the

pur

pose

of r

en-

derin

g th

e w

ater

fit t

o dr

ink.

7)To

any

dam

age

or f

ailu

re c

ause

d by

the

rem

oval

of

the

anod

e&

/or

by n

ot a

ssur

ing

that

ther

e is

a w

orki

ng a

node

in th

e ta

nk a

tal

l tim

es.A

ll an

odes

mus

t be

che

cked

at

leas

t on

ce e

very

tw

oye

ars

& r

epla

ced,

if n

eces

sary

.8)

To a

ny d

amag

es o

r fai

lure

cau

sed

by h

avin

g af

fixed

to th

e he

ater

any

non-

fact

ory

mad

e or

fac

tory

app

rove

d re

plac

emen

t pa

rt(s

)su

ch a

s el

emen

ts, c

ontro

ls, d

ip-tu

bes,

rel

ief v

alve

s, e

tc.

9)To

any

dam

age

caus

ed b

y no

t hav

ing

the

wat

er h

eate

r in

stal

led

adja

cent

to a

free

flow

ing

drai

n in

the

even

t of w

ater

leak

age.

10)

If th

e he

ater

is

oper

ated

at

wat

er t

empe

ratu

res

exce

edin

g th

em

axim

um s

ettin

g of

the

ope

ratin

g &

/or

high

lim

it co

ntro

l or

the

heat

er is

not

sup

plie

d w

ith p

otab

le w

ater

, fre

e to

circ

ulat

e at

all

times

.11

)If

the

heat

er h

as e

xper

ienc

ed t

he e

ffect

of

ther

mal

exp

ansi

ondu

e to

exc

essi

ve p

ress

ure

(exc

eedi

ng 3

00P

SI).

The

resu

lt of

exce

ssiv

e pr

essu

re u

sual

ly re

vers

es th

e bo

ttom

of t

he in

ner t

ank

and

can

occu

r with

the

addi

tion

of a

pre

ssur

e re

duci

ng v

alve

&/o

ra

chec

k va

lve

in t

he m

unic

ipal

wat

er s

uppl

y sy

stem

in a

sin

gle

fam

ily d

wel

ling.

12)

If th

e he

ater

is in

stal

led

outs

ide

of C

anad

a or

the

Uni

ted

Sta

tes.

SE

RV

ICE

LA

BO

UR

RE

SP

ON

SIB

ILIT

YTh

is

war

rant

y do

es

not

cove

r an

y la

bour

ex

pens

e fo

r se

rvic

e,re

mov

al, o

r re

-inst

alla

tion

of a

rep

lace

men

t hea

ter.

All

such

exp

ens-

es a

re y

our

resp

onsi

bilit

y.

SH

IPP

ING

CO

STS

If a

wat

er h

eate

r or

com

pone

nt p

art

is d

eem

ed t

o be

rep

lace

d, t

hem

anuf

actu

rer

will

pay

the

tra

nspo

rtat

ion

cost

s of

the

rep

lace

men

tun

it to

a c

onve

nien

t aut

horiz

ed d

istri

buto

r or

ret

aile

r as

sel

ecte

d by

us.Y

ou m

ust p

ay a

ny lo

cal c

arta

ge in

clud

ing

the

cost

of r

etur

ning

the

repl

aced

item

to th

e au

thor

ized

dis

tribu

tor

or r

etai

ler

from

who

m th

ere

plac

emen

t is

com

ing

from

.

HO

W T

O M

AK

E A

CLA

IMA

ny c

laim

for

war

rant

y se

rvic

e sh

ould

be

mad

e to

you

r co

ntra

ctor

,w

hole

sale

r or r

etai

ler f

rom

who

m th

e w

ater

hea

ter w

as p

urch

ased

.In

turn

, sai

d co

ntra

ctor

, who

lesa

ler

or r

etai

ler

will

con

tact

the

man

ufac

-tu

rer f

rom

who

m th

ey p

urch

ased

the

heat

er.I

f thi

s pr

oced

ure

cann

otbe

follo

wed

, con

tact

any

oth

er lo

cal c

ontra

ctor

, who

lesa

ler o

r ret

aile

rha

ndlin

g ou

r w

ater

hea

ters

.Als

o, fo

r w

arra

nty

info

rmat

ion

you

may

call

the

man

ufac

ture

r’s c

usto

mer

ser

vice

dep

artm

ent

at (

514)

645

-88

93 o

r 1-

800-

363-

9354

, ex

t.24

0.W

e su

gges

t th

at p

rior

to c

allin

gth

e fa

ctor

y, t

hat

you

mak

e su

re t

o ha

ve t

he m

odel

num

ber

& s

eria

lnu

mbe

r tha

t is

to b

e fo

und

on th

e ou

tsid

e ca

sing

of t

he h

eate

r.P

roof

of p

urch

ase

show

ing

the

date

, nam

e an

d pl

ace

of th

e bu

sine

ss fr

omw

hom

the

wat

er h

eate

r was

pur

chas

ed is

ess

entia

l to

settl

e an

y w

ar-

rant

y cl

aim

dis

pute

ove

r th

e le

ngth

of t

he p

erio

d of

inst

alla

tion.

If an

exa

ct re

plac

emen

t is

not a

vaila

ble,

a c

urre

nt m

odel

wat

er h

eate

ror

com

pone

nt p

art w

ith c

ompa

rabl

e op

erat

ing

feat

ures

will

be

prov

id-

ed b

y th

e m

anuf

actu

rer.

If go

vern

men

t re

gula

tions

or

indu

stry

sta

n-da

rds

requ

ire t

he r

epla

cem

ent

mod

el w

ater

hea

ter

or c

ompo

nent

part

to h

ave

feat

ures

not

foun

d on

the

defe

ctiv

e m

odel

wat

er h

eate

ror

com

pone

nt p

art,

you

will

be

char

ged

the

diffe

renc

e in

pric

e as

so-

ciat

ed w

ith th

ese

requ

ired

feat

ures

.If y

ou p

ay th

e di

ffere

nce

in p

rice

for

thes

e re

quire

d fe

atur

es,

you

will

re

ceiv

e a

com

plet

e ne

wS

tand

ard

Bas

ic L

imite

d W

arra

nty

for

the

repl

acem

ent w

ater

hea

ter.

MIS

CE

LLA

NE

OU

SN

o on

e is

aut

horiz

ed to

mak

e an

y ot

her

war

rant

ies

on th

e m

anuf

ac-

ture

r’s b

ehal

f.A

ny im

plie

d w

arra

ntie

s of

any

nat

ure

offe

red

by a

third

part

y ot

her

than

wha

t is

sta

ted

in t

his

Sta

ndar

d B

asic

Lim

ited

War

rant

y w

ill n

ot b

e ho

nour

ed.

No

clai

ms

for

inci

dent

al o

r co

nse-

quen

tial d

amag

es (

incl

udin

g da

mag

es fr

om le

akag

e) w

ill b

e ac

cept

-ed

.If y

ou d

o no

t ret

urn

the

war

rant

y ca

rd, a

pro

of o

f pur

chas

e sh

ow-

ing

the

nam

e, d

ate

and

loca

tion

of th

e or

igin

al s

ourc

e of

pur

chas

e is

a ne

cess

ity to

pro

cess

a w

arra

nty

clai

m.F

ailu

re to

pro

duce

this

doc

-um

enta

tion

will

res

ult

in t

he l

esse

r or

the

war

rant

y pe

riods

bei

ngof

fere

d.In

ord

er t

o av

oid

any

conf

usio

n &

/or

disp

utes

, w

e su

gges

tth

at th

e w

arra

nty

card

be

com

plet

ed a

nd m

aile

d ba

ck n

o la

ter

than

fort

y-fiv

e (4

5) d

ays

afte

r in

stal

latio

n.

EX

TEN

DE

D W

AR

RA

NTI

ES

For

info

rmat

ion

on s

ome

prem

ium

qua

lity

resi

dent

ial g

as &

ele

ctric

wat

er h

eate

rs, c

onta

ct y

our

loca

l lic

ense

d pl

umbe

r or

look

for

them

at s

elec

ted

reta

ilers

.