AMERICAN ACADEMY OF NEUROLOGY

RESIDENCY IN-SERVICE TRAINING EXAMINATION (RITE)

ONLINE ADMINISTRATION

INSTITUTION PREPARATION GUIDE

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Contents Instructions to Prepare for Testing ....................................................................................................................... 2

System Requirements for Computers ................................................................................................................... 6

Hardware .......................................................................................................................................................... 6

Operating System ......................................................................................................................................... 6

Processor: ..................................................................................................................................................... 6

Ram: .............................................................................................................................................................. 6

Video:............................................................................................................................................................ 6

Peripherals: ................................................................................................................................................... 6

Software ........................................................................................................................................................... 6

Internet Browser: ......................................................................................................................................... 6

Adobe Flash Player: ...................................................................................................................................... 6

How to Download and Install the Secure Client ................................................................................................... 7

How to Take a Test Through the SecureClient.................................................................................................... 12

How to Open the Monitor Exam Tab in Surpass ................................................................................................. 18

How to Use the Search & Filter Tools to Locate a Candidate ............................................................................. 20

How to Use the Pause and Resume Function to Control Breaks in the Test ...................................................... 21

To pause a candidate ...................................................................................................................................... 21

To resume a candidate ................................................................................................................................... 22

How to Void a Test .............................................................................................................................................. 23

How to Print an Invigilation Pack ........................................................................................................................ 24

How to Ensure a Test is Completed .................................................................................................................... 29

What is Surpass & Glossary of Terms ................................................................................................................. 30

Appendix 1 – Example Attendance Register, Invigilation Report and Keycode Slip ........................................... 31

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Instructions to Prepare for Testing The Residency In-service Training Examination (RITE) will begin online administration in 2019. The Online

Institution Preparation Guide is designed to help residency programs prepare in advance of exam

administration to ensure all systems are in place prior to the exam administration.

Below you will find a comprehensive view of the items your program will need to complete for computer-

based exam administration. Programs that adhere to this detailed list of action items and target dates will be

sufficiently prepared come test day!

ADVANCED PREPARATION Target Date

1. Reserve a room for exam administration days:

February 12, 13, 14, 15, 16, 17, 2019

NEW additional exam date available – Tuesday, February 12!

The room must be conducive to a proctored environment that is free from

distraction.

* Pro tip: Book the exam room with a chalk board or white board on which

to write the candidate’s access PIN Code. Alternatively, use a portable

flipchart or projector.

September 21, 2018

2. Connect with your institution’s technical support staff to identify your key

contacts to assist with the transition to computer-based exam

administration.

Your institution’s technical support staff will play a crucial role in the set-up

process to ensure all your systems are in place prior to exam administration

and will serve as your first point of contact in case of a technical error on

exam administration days.

The AAN may be able to assist with Surpass software support on exam

administration days; however, for other technical issues, such as issues with

Wi-Fi, or issues dealing with hardware, the AAN will not be able to answer

and will require input from your institution’s technical support staff.

* Pro tip: Connect with your colleagues in other specialties (internal

medicine, plastic surgery, etc.) to understand how they administer computer-

based exams.

September 28, 2018

3. Register for the RITE exam October–December 3, 2018.

Programs will receive personalized links to access the RITE registration

webpage.

October 2018

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*Pro tip: To receive the member rate for RITE registration, neurology

program dues for the 2018-2019 year must be paid in advance of

registration.

4. Registration closes.

Ensure accuracy of your candidate information. Candidates must sit for the

exam date selected at the time of registration. Candidates will not have the

opportunity to change exam dates on-site or after the cancellation deadline.

The cancellation deadline is December 20, 2018. There will be no

exceptions.

December 3, 2018

5. Work with your technical support staff to set up computers for exam

administration.

✓ Review the system requirements for computers and make sure

computers can meet these requirements – See detailed system

requirements. (page 6)

▪ If your residents plan to use personal laptops and not

institution computers, we recommend that you set up a time

for your technical support staff to meet with residents to

have their laptops inspected to see if the computer meets

system requirements.

✓ Download SecureClient on computers - See detailed instructions on

how to download and install SecureClient. (page7)

▪ Administrator access will be required to install SecureClient

▪ Ensure anti-virus software can be turned off the day of the

exam, or that SecureClient is set as an exception.

▪ Computers will need to use Adobe Flash Player.

▪ Est. 15 minutes+ per computer to complete the install

process.

*Pro Tip: For troubleshooting, visit:

https://demo.surpass.com/launchtest#troubleshooting

Go to Secure Delivery > Troubleshooting

Please note: The Surpass software (SecureClient) cannot be installed on a

Mac computer.

December 10, 2018

6. Check that all computers to be used for exam administration are working

properly.

✓ Computers can start

✓ Computers can connect to the internet

✓ The mouse is working

✓ They keyboard is working

December 10, 2018

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ONE MONTH FROM EXAM ADMINISTRATION Target Date

7. Review Surpass Proctor Training Documents.

• What is Surpass & Glossary of Terms (page 30)

• How to open the Monitor Exam tab in Surpass (page 18)

• How to print an invigilation pack (page 24)

• How to use the search & filter tools to locate a candidate (page 20)

• How to use the pause and resume function to control breaks in the

test (page 21)

• How to ensure a test is completed (page 29)

• How to void a test (page 23)

January 7, 2019

8. Submit special accommodation requests to the AAN. Requests must be

submitted in writing prior to January 25, 2019, to theRITE@aan.com with

the following information:

• Detailed accommodation request (i.e., additional exam time

and/or breaks)

• Confirmation that the candidate will remain in proctored

environment, free from access to study materials.

January 25, 2019

ONE WEEK FROM EXAM ADMINSTRATION Target Date

9. Print an Invigilation Pack from Surpass - See detailed instructions on how

to print an invigilation pack (page 23).

The Invigilation Pack will include:

• Attendance Register

• Invigilation Report

• Test Keycode Slips

Keep Invigilation Pack stored in a secured area. This information cannot be

shared with candidates prior to the examination period.

February 6, 2019

10. Read the Proctors Manual and familiarize yourself with the processes.

February 6, 2019

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EXAM ADMINSTRATION DAYS - Proctors Guide

11. Bring the Invigilation Pack, the Proctor’s Manual, a few spare sheets of

paper, and a pen to the testing room.

Exam Day

12. Open the Monitor Exam tab in Surpass. See detailed instructions. (page

17)

1 hour and 15

minutes before exam

time

13. Launch SecureClient in each computer. 1 hour before exam

start time

14. Ensure that the test room is opened to receive residents at least 30

minutes prior to the exam start time.

30 minutes before

exam start time

15. Read aloud the details from the Proctor’s Manual & follow the

instructions.

Exam start time

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System Requirements for Computers Hardware Operating System

• Windows

Processor: • 2.33GHz Single core CPU or 1.2GHz Dual core CPU

Ram: • 1GB.

Video: • Screen resolution of 1280x768. • Graphics card with at least 64MB of memory

Peripherals: • Two-button mouse • Keyboard

Software

Internet Browser: You must have one of the following internet browsers installed:

• Internet Explorer 9 to 11 • Google Chrome: 64 • Mozilla Firefox: 58 • Microsoft Edge: 41

Adobe Flash Player:

• Adobe Flash Player: 18 to 28.0.0.161 • If you need assistance with Adobe Flash Player, please consult your IT Department or follow the

instructions at https://get.adobe.com/flashplayer/

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How to Download and Install the Secure Client

You will need Administrator rights to install this program. Make sure that the anti-virus software can be turned off the day of the exam, or that SecureClient is set as an exception. Please note the following:

• The Surpass software (SecureClient) cannot be installed on a Mac computer

• Your computer will need to use Adobe Flash Player (see page 6)

• Install may take up to 15 minutes per machine

1. Log in as Administrator

2. Back up your files - Save all documents in a folder off of your desktop

3. Go to https://demo.surpass.com/launchtest

4. Select Secure Delivery

5. Select “Download Secure Client”

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6. If this message pops up, select “Keep”

7. Select “Run”

8. If prompted, enter the Administrator password (consult your institution’s technical support staff)

9. The InstallAware Wizard will begin

10. Select “English – UK,” then select “OK”

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11. Select “Next”

12. Select “Next. Please take note of where you install SecureClient to, as you will need to open it from this location later.

13. The program will begin to install

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14. Installation will continue

15. Select “Finish”

16. Your computer may be required to download .NET Framework 3.5. Select “download and install this feature.”

17. Once complete, locate SecureClient on your computer C:\Users\Public\Surpass\SecureClient (unless a different path was selected during the installation)

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18. If a shortcut to SecureClient needs to be created, the file in which to save the shortcut is SecureClientInitialRun.exe in the C:\Users\Public\Surpass\SecureClient folder (unless the install location was changed during the installation.

For troubleshooting visit https://demo.surpass.com/launchtest#troubleshooting

Go to Secure Delivery > Trouble shooting

Please note: The Surpass software (SecureClient) cannot be installed on a Mac computer.

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How to Take a Test Through the SecureClient

1. Go to the SecureClient

2. Enter your Keycode as provided by your Proctor

3. Select “OK”

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4. Confirm your details, then select “Confirm.” If your details are incorrect, inform the Exam Proctor.

5. Read the “Agree to Terms” module, then select “Yes, I accept”

6. Select “Confirm”

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7. Enter your PIN as provided by your Proctor

8. Select “Enter”

9. Select your answer

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10. Select “Next”

11. When you have completed the section, the confirm Finish Section module will appear. If you are

finished, select “Yes I would like to finish this section.”

12. Select “Finish Section”

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13. If there is a timed break in-between sections, a count-down screen will appear. When you are ready

to begin the test again, select “Resume Test”.

14. Confirm the details on the test and select “Yes”

15. When the test is completed select “Finish”

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16. Select “Finish Section”

17. Select “Finish”

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How to Open the Monitor Exam Tab in Surpass The Monitor Exam Tab is used by Proctors to monitor the test. Proctors will use it on exam day to look up

candidates and supervise the progress of exams.

1. Go to https://aan.surpass.com

2. Enter your User Name & Password, then select Login

3. Go to Test Administration

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4. The Monitor Exam tab will appear. This is the tab you need to open to Proctor a test.

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How to Use the Search & Filter Tools to Locate a Candidate The Search and Filter Tools are used by Proctors on exam day to look up candidates. Candidates may need to

be looked up to pause their test or to void their test if an infringement has been made.

1. Go to the Monitor Exam tab

2. Go to the Candidate column

3. Type the Candidates name, then select the eye glass icon. The names will filter.

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How to Use the Pause and Resume Function to Control Breaks in the Test The pause and resume functions are used by the Proctor on exam day to pause the test, if needed. The pause

function may be used if a candidate requests to take a break. This will save the candidate’s place within the

exam, but will not add additional time to the overall testing window.

Please note additional breaks need to be approved by the AAN, in writing, in advance of exam administration.

To pause a candidate 1. Go to the Monitor Exam tab

2. Search for the candidate you would like to pause

3. Click on the candidate so they are highlighted

4. Select the Pause button on the bottom right of the screen

5. The name will now display a pause button in the status column

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To resume a candidate 1. Go to the Monitor Exam tab

2. Search for the candidate you would like to pause

3. Click on the candidate so they are highlighted

4. Select the resume button on the bottom right of the screen

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How to Void a Test If a candidate makes an infringement, such as talking during the exam, you have the option to void the exam.

This will completely erase all the answers the candidate has provided. Please use extreme caution and only

use in circumstances where there has been a gross violation of policy.

1. Go to the Monitor Exam tab

2. Search for the candidate you would like to void

3. Click on the candidate so they are highlighted

4. Select the void button on the bottom right of the screen

5. Select the reason you are voiding the test

6. If you select ”Other,” please enter the reason, then select void

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How to Print an Invigilation Pack Invigilation Packet contents:

• Attendance Register

• Invigilation Report

• Test Keycode Slip

1. Go to https://aan.surpass.com

2. Enter your User Name & Password, then select Login

3. Go to Test Administration

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4. Select your Candidates either individually or using the “Select All in Page” button

5. Select “Print Invigilation Pack”

6. Select “Create Invigilation Pack using selected tests”

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7. Select all the options; under Keycode Slips, select “One Keycode per page,” then select “Finish”

8. If your document does not appear, you can launch the documents in a separate window by selecting

the link

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9. OPTIONAL: Save the document to a secure location

10. OPTIONAL: Rename “Invigilation Packet,” then select “Save”

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11. Select the print icon

12. This will print the Attendance Register, the Invigilation Report, and all Test Keycode Slips

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How to Ensure a Test is Completed

Go to the Monitor Exam tab of Surpass. Ensure all exams are marked as finished.

Finished Exams will have a green check mark on the far left of the screen, under the State column.

Other icons include:

• The upload icon: If you see this icon, relaunch SecureClient and wait a few moments, then

refresh the Monitor tab to see if the test has been uploaded. If after a few moments the test has

not been uploaded, check the internet connection on the computer. The test will upload once

there is an internet connection.

• The void icon: This icon indicates that the test has been voided.

• The pause icon: This icon indicates that the test is paused.Resume the test, then instruct

the candidate to mark their exam as finished. View instructions on how to resume. (Page 20)

• The in-progress icon: This icon indicates that the test is still in progress. Instruct the

candidate to mark their exam as finished.

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What is Surpass & Glossary of Terms

What is Surpass?

Surpass is an end-to-end assessment platform used for the authoring, banking, administration, delivery,

marking, and reporting of computer-based tests.

We use the SecureClient software offered by Surpass to securely deliver the RITE ©.

Candidate: A resident who is taking the exam.

Invigilate: To proctor the exam.

SecureClient: The exam assessment software.

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Appendix 1 – Example Attendance Register, Invigilation Report and Keycode Slip

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