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Resettlement Plan
1 August 2019
49001-003 FIJ: Urban Water Supply and Wastewater
Management Investment Program (Tranche 1)
Prepared by Water Authority of Fiji and the Ministry of Economy for the Asian Development Bank. This is an updated version of the draft originally posted in November 2016 available on http://www.adb.org/projects/49001-002/documents.
This resettlement plan is a document of the borrower. The views expressed herein do not necessarily represent those of ADB's Board of Directors, Management, or staff, and may be preliminary in nature. Your attention is directed to the “terms of use” section of this website. In preparing any country program or strategy, financing any project, or by making any designation of or reference to a particular territory or geographic area in this document, the Asian Development Bank does not intend to make any judgments as to the legal or other status of any territory or area.
SMEC INTERNAL REF. 5035016
Rewa River Water Supply Scheme –
Resettlement Plan, Volume 1 – Updated
Investment Programme Management Unit Institutional
Support
Reference No. CS01B Package 1 (Part B)
Prepared for Water Authority of Fiji
1 August 2019
Document Control
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Document Control
Document: Rewa River Water Supply Scheme – Resettlement Plan, Volume 1 – Updated
File Location: Project Workspace
Project Name: Investment Programme Management Unit Institutional Support
Project Number: 5035016
Revision Number: 1.0
Revision History
Revision No. Date Prepared by Reviewed by Approved for Issue by
1.0 1 August 2019 Monzurul Hoq Kevin Horn Brian Hayden
Issue Register
Distribution List Date Issued Number of Copies
Water Authority of Fiji 1 August 2019 5
SMEC Company Details
Approved by: Rochel Venida
Address: Level 6, 480 St Pauls Terrace, Fortitude Valley QLD 4006 Australia
Signature:
Tel: +(61) 7 30296742 Fax:
Email: [email protected] Website: www.smec.com
The information within this document is and shall remain the property of:
Water Authority of Fiji
Important Notice
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Important Notice This report is confidential and is provided solely for the purposes of providing Water Authority of Fiji with updated
details of the Resettlement Plan for the Rewa River Water Supply Scheme. This report is provided pursuant to a
Consultancy Agreement between SMEC International Pty Limited (“SMEC”) and Water Authority of Fiji (“WAF”), under
which SMEC undertook to perform a specific and limited task for Water Authority of Fiji. This report is strictly limited
to the matters stated in it and subject to the various assumptions, qualifications and limitations in it and does not
apply by implication to other matters. SMEC makes no representation that the scope, assumptions, qualifications and
exclusions set out in this report will be suitable or sufficient for other purposes nor that the content of the report
covers all matters which you may regard as material for your purposes.
This report must be read as a whole. The executive summary is not a substitute for this. Any subsequent report must
be read in conjunction with this report.
The report supersedes all previous draft or interim reports, whether written or presented orally, before the date of
this report. This report has not and will not be updated for events or transactions occurring after the date of the
report or any other matters which might have a material effect on its contents or which come to light after the date of
the report. SMEC is not obliged to inform you of any such event, transaction or matter nor to update the report for
anything that occurs, or of which SMEC becomes aware, after the date of this report.
Unless expressly agreed otherwise in writing, SMEC does not accept a duty of care or any other legal responsibility
whatsoever in relation to this report, or any related enquiries, advice or other work, nor does SMEC make any
representation in connection with this report, to any person other than Water Authority of Fiji. Any other person who
receives a draft or a copy of this report (or any part of it) or discusses it (or any part of it) or any related matter with
SMEC, does so on the basis that he or she acknowledges and accepts that he or she may not rely on this report nor on
any related information or advice given by SMEC for any purpose whatsoever.
Table of Contents
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Table of Contents EXECUTIVE SUMMARY ...................................................................................................................................................... VII
1 INTRODUCTION ....................................................................................................................................................... 1 1.1 Background .................................................................................................................................................. 1 1.2 Project Components ..................................................................................................................................... 1 1.3 Locations of Project Components ................................................................................................................ 1 1.4 Initial Resettlement Plan .............................................................................................................................. 3
2 UPDATED RESETTLEMENT PLAN .............................................................................................................................. 4 2.1 RP Volume 1 and Objectives ........................................................................................................................ 4 2.2 RP-related Conditionality ............................................................................................................................. 5 2.3 Land Acquisition Requirements ................................................................................................................... 5 2.4 Socioeconomic Profile of Affected Households ........................................................................................... 5
3 LEGAL FRAMEWORK ................................................................................................................................................ 6 3.1 Fiji Laws on Land Tenure and Ownership ..................................................................................................... 6 3.2 Fiji Laws on Land Acquisition and Compensation ........................................................................................ 6 3.3 ADB Policy Requirements ............................................................................................................................. 6 3.4 Comparison of ADB Requirements and Fiji Laws on Land Acquisition ......................................................... 7
4 PROJECT PRINCIPLES, ENTITLEMENTS AND PROCEDURES .................................................................................... 11 4.1 Procedures for Land Acquisition and Compensation ................................................................................. 11 4.2 Methodology for Valuation of Compensation ........................................................................................... 11 4.3 Eligibility for Entitlements and types of Displaced Persons ....................................................................... 12 4.4 Cut-off Date ................................................................................................................................................ 12 4.5 Project Policy Framework and Entitlements .............................................................................................. 13 4.6 Entitlement Matrix ..................................................................................................................................... 13
5 INSTITUTIONAL ARRANGEMENTS AND IMPLEMENTATION .................................................................................. 15 5.1 Institutional Responsibilities ...................................................................................................................... 15 5.2 Disbursement and Payment of Compensation .......................................................................................... 15 5.3 Capacity Development Support ................................................................................................................. 15 5.4 Other Organisations: Civil Society and Women’s Groups .......................................................................... 16
6 GRIEVANCE REDRESS MECHANISM ....................................................................................................................... 17 6.1 General Principle ........................................................................................................................................ 17 6.2 Objective of GRM ....................................................................................................................................... 17 6.3 Composition and Functions of GRC ............................................................................................................ 17 6.4 Functioning of GRC ..................................................................................................................................... 18 6.5 Likely Grievances ........................................................................................................................................ 18 6.6 Proposed Steps of Grievance Redress Process........................................................................................... 19
7 CONSULTATION, PARTICIPATION AND INFORMATION DISCLOSURE .................................................................... 20 7.1 Consultation ............................................................................................................................................... 20 7.2 Further Meetings during Construction Period ........................................................................................... 21 7.3 Disclosure ................................................................................................................................................... 22
Appendices
CUT-OFF DATE CIRCULATION
GRIEVANCE RECORDING FORM
WAF CONSULTATION PROGRAMME DURING AUGUST 2018
WAF CONSULTATION PROGRAMME IN JUNE-JULY 2019
WAF MEDIA RELEASE
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List of Tables
Table 1: Gaps and Gap-filling Measures ............................................................................................................................. 7
Table 2: Entitlement Matrix .............................................................................................................................................. 13
Table 3: Composition of GRC ............................................................................................................................................ 18
Table 4: Likely Types of Grievances .................................................................................................................................. 18
Table 5: Grievance Redress Process ................................................................................................................................. 19
Table 6: Summary of Consultation Meetings held from 13 August 2018 to 8 July 2019 .................................................. 21
List of Figures
Figure 1: Locations of the new Structures .......................................................................................................................... 2
Figure 2: Alternate Route in Viria Village ............................................................................................................................ 2
Figure 3: Community Consultation in Viria Village on 5 June (morning) .......................................................................... 21
Figure 4: Community Consultation in Naqali Village on 5 June 2019 (afternoon). ........................................................... 21
List of Abbreviations
ADB Asian Development Bank
AH Affected Household
AP Affected Person
Ch chainage
CSS Census and Socioeconomic Survey
DMS Detailed Measurement Survey
DoL Department of Lands
DP Displaced Person
EA Executing Agency
EIB European Investment Bank
GCF Green Climate Fund
GMSP General Manager, Special Projects
GRC Grievance Redress Committee
GRF Grievance Recording Form
GRM Grievance Redress Mechanism
GSA Greater Suva Area
IA Implementing Agency
IoL Inventory of Loss
IPMU Investment Programme Management Unit
LAR Land Acquisition and Resettlement
LARF Land Acquisition and Resettlement Framework
m3 cubic metres (1 m3 = 1,000 litres)
ML megalitre (1 ML = 1,000 m3 = 1,000,000 litres)
NOL No objection letter
RF Resettlement Framework
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RP Resettlement Plan
RRWSS Rewa River Water Supply Scheme
SALA State Acquisition of Land Act
TLTB iTaukei Land Trust Board
UWSWMP Urban Water Supply and Wastewater Management Programme
WAF Water Authority of Fiji
WTP Water Treatment Plant
Glossary
Affected Person (AP): Any person, households (AHs), firms, or private institutions who, on account of changes that
result from the project will have their (i) standard of living adversely affected; (ii) right, title, or interest in any house,
land (including residential, commercial, agricultural, forest, and/or grazing land), water resources, or any other
moveable or fixed assets acquired, possessed, restricted, or otherwise adversely affected, in full or in part, permanently
or temporarily; and/or (iii) business, occupation, place of work or residence, or habitat adversely affected, with or
without displacement
Compensation: Payment made in cash to the project-affected persons/households for the assets to be acquired or
affected for the project at replacement cost at current market value
Cut-off Date: The date after which people will NOT be considered eligible for compensation, i.e., they are not included
in the list of APs/DPs as defined by the census. Normally, the cut-off date is the date of the detailed measurement
survey. However, this Date can be established from the date of conducting consultation and information sharing
Displaced Person (DP): In the context of this document, displaced persons are those who are physically displaced
(relocation, loss of residential land, or loss of shelter) and/or economically displaced (loss of land, assets, access to
assets, income sources or means of livelihoods) as a result of involuntary acquisition of land involuntary restrictions on
land use or on access to legally designated parks and protected areas. This project is not expected to create any physical
displacement
Encroachers: The people who move into the project area after the cut-off date and are therefore not eligible for
compensation or other rehabilitation measures provided by the project. The term also refers to those extending
attached private land into public land
Entitlement: Means the range of measures, comprising cash or kind compensation, relocation cost, income
rehabilitation assistance, transfer assistance, income substitution, and relocation due to business restoration that are
due to affected people, depending on the type and degree of their losses, to restore their social and economic base
Household: A household includes all persons living and eating together (sharing the same kitchen and cooking food
together as a single-family unit)
Income Restoration: Refers to re-building the capacity of the project affected households to re-establish income sources
at least to restore their living standards to the pre-acquisition levels
Indigenous Peoples: Unless they are already recognised, the Indigenous Peoples are identified in particular geographic
areas based on these four characteristics: (i) self-identification as members of a distinct indigenous cultural group and
recognition of this identity by others; (ii) collective attachment to geographically distinct habitats for ancestral territories
in the project are and to the natural resources in these habitats and territories; (iii) customary cultural, economic, social,
or political institutions that are separate from those of the dominant society and culture; and (iv) an indigenous
language, often different from the official language of the country or region.
Inventory of Losses (IoL): Means the pre-appraisal inventory of assets as a preliminary record of affected or lost assets.
Also referred to as the detailed measurement survey (DMS)
Involuntary Land Acquisition: The process whereby a person is compelled by a public agency to alienate all or part of
the land s/he owns or possesses to the ownership and possession of that agency, for public purposes, in return for fair
compensation
iTaukei: Indigenous Fijian people. ITaukei land is customarily owned
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Meaningful Consultation: A process that (i) begins early in the project preparation stage and is carried out on an ongoing
basis throughout the project cycle; (ii) provides timely disclosure of relevant and adequate information that is
understandable and readily accessible to APs; (iii) is undertaken in an atmosphere free of intimidation or coercion; (iv)
is gender inclusive and responsive, and tailored to the needs of disadvantaged and vulnerable groups; and (v) enables
the incorporation of all relevant views of affected people and other stakeholders into decision making, such as
project design, mitigation measures, the sharing of development benefits and opportunities, and implementation
issues
Non-titled: Those who have no recognisable rights or claims to the land that they are occupying and includes people
using private or state land without permission, permit or grant i.e. those people without legal lease/title to land and/or
structures occupied or used by them. ADB’s policy explicitly states that such people cannot be denied resettlement assistance/compensation
Physical Displacement: Relocation, loss of residential land, or loss of shelter as a result of (i) involuntary acquisition of
land, or (ii) involuntary restrictions on land use or on access to legally designated parks and protected areas. This project
is not expected to create any physical displacement
Poor: The poverty line established is F$4,000 per capita per year. It is estimated that 26% of Fijian households received
incomes below that line, meaning that they experienced periodic difficulties in meeting their daily costs of living for
food and other essential expenditures
Replacement Cost: The method of valuing assets to replace the loss at current market value, or its nearest equivalent,
and is the amount of cash or kind needed to replace an asset in its existing condition, without deduction of transaction
costs or for any material salvaged
Significant impact: For the purpose of this document, defined as: acquisition of more than 10% of household land;
acquisition of any other household assets, such as buildings or businesses; and/or physically displacing a household
Vulnerable: Any people who might suffer disproportionately or face the risk of being marginalised from the effects of
resettlement and includes (i) female-headed households with dependents, (ii) disabled household heads, (iii) poor
households (within the meaning given previously), (iv) landless, (v) elderly households with no means of support, (vi)
households without security of tenure, (vii) ethnic minorities, and (viii) marginal farmers (with landholdings of 2.023 ha
or less)
Executive Summary
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Executive Summary
1 Introduction
The Water Authority of Fiji (WAF) is implementing the Rewa River Water Supply Scheme (RRWSS) (the Project) under
the Republic of Fiji: Urban Water Supply and Wastewater Management Investment Programme (the Programme). The
Project aims to significantly upgrade water supply and wastewater infrastructure and services in the Greater Suva Area
(GSA), and improve WAF’s management and service delivery capacity. The Programme is being implemented by the
Government of Fiji with financial assistance from the Asian Development Bank (ADB), with co-financing from the
European Investment Bank (EIB), a grant from the Green Climate Fund (GCF) and counterpart financing from the
Government of Fiji.
Implementation of improvement works under the RRWSS will increase the water supply to the GSA by 40 ML/day by
constructing a new supply intake on the Rewa River, including associated water treatment plant (WTP), pumping station,
reservoir and transmission main, to connect the new water supply to the WAF’s existing distribution system.
2 Update of Resettlement Plan
For implementation of the RRWSS, WAF prepared a draft Resettlement Plan (RP) in August 2016 which was revised in
February 2018. Now, during the course of final updating of the RP, a key development and evolution of thinking has
taken place, to split the Resettlement Plan into two volumes – Volume 1 and Volume 2.
This document is presented as the updated (draft) Resettlement Plan, Volume 1 for the Rewa River Water Supply
Scheme, which covers: introduction; project components; policy and legal framework; project principles, entitlements
and procedures, institutional arrangements; entitlements matrix; grievance redress mechanism (GRM); and overview
of consultation and disclosure.
3 Land Acquisition Requirements
Project physical works comprise a wide range of infrastructure components, involving compulsory acquisition of a
substantial amount of land and other assets. Although the project social safeguards strategy is to avoid and minimise
land acquisition and resettlement (LAR) impact to the extent possible, survey data suggest that the project requirements
will trigger an inevitable necessity to acquire about 456 hectares of land, affecting a total of 13 landowners. However,
the survey data suggest that no affected person (AP) will be relocated or displaced from their dwelling place, none of
them will lose any structure, and none of the APs will be affected by disruption of business.
4 Socioeconomic Survey
A socio-economic survey has been conducted during the same time as carrying out the census survey in June 2019, using
a structured questionnaire. This socioeconomic survey covers 100% information of all the affected households,
including detailed demographic, social and economic information. This field exercise has provided the basis to make a
revised inventory of losses, and to develop a baseline of socioeconomic status of the households that may suffer from
the project intervention. Drawing on the collected data, the work of preparing a Database including defining of
compensation costs for the affected assets is in progress. A socioeconomic profile of the households affected under the
Project will be presented in Volume 2 of the RP.
5 Cut-off-Date
Compensation eligibility is limited by an approved cut-off-date established by WAF just before starting of the census
and socioeconomic survey (CSS). The established cut-off-date is 5 June 2019. People moving into the construction
boundary of the project after this cut-off date will not be entitled to any kind of compensation or assistance as per
provision made herein. WAF in the meantime has conducted a series of community level consultation meetings to share
the message of cut-off date, followed by distribution of a letter on cut-off-date for the Project which will serve to “seal off” the area from future encroachers.
Executive Summary
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6 Entitlement Matrix
The following table presents a matrix of entitlements developed for the project taking account of the potential impacts:
Type of Loss Entitled Persons Compensation Entitlements
Permanent loss of
agricultural,
commercial and
homestead land
Legal Owner(s) of
Land
• Replacement value of land at market price.
• Refund of registration cost incurred for replacement land purchase at the
replacement value
Loss of Trees and Crops Landowner(s) • Replacement value at current market rates
Loss of Fence Owner(s) of Fence • Replacement value at current market prices
Temporary impact
during construction
Community /
Individual
• The contractor shall bear the cost of any impact on structure or land due to
movement of machinery and in connection with collection and transportation
of burrow materials
• All temporary use of lands outside proposed RoW/construction boundary to
be through written agreement between the landowner and contractor.
• Land will be returned to owner rehabilitated to original preferably better
standard
Unforeseen Impact Concerned
Impacted People
• Unforeseen impacts will be documented and mitigated based on the
principles agreed upon in the RP
7 Consultation, Participation and Information Disclosure
The consultation process was initiated at the very start of the project preparation during the Phase 1 feasibility stage of
the Programme, while the initial draft RP was prepared in August 2016 and then revised in February 2018. From 13 to
22 August 2018, and again through June-July 2019, the WAF team carried out a series of consultation meetings as part
of the process of sharing information on the purpose of the project, the project scope, social safeguards awareness,
resettlement and compensation benefits and other impact mitigation measures adopted by the project. As an on-going
process, more consultation with the APs will be carried out throughout the project cycle so that their needs and
preferences can be further incorporated into the project implementation.
8 Grievance Redress Mechanism
A simple and acceptable, transparent and effective grievance redress mechanism (GRM) for the Project will be
established by framing one or more Grievance Redress Committees (GRCs) to deal effectively with LAR issues of APs,
particularly on any aspects of compensation and resettlement benefits, delays in payment or on any other related
grievance. Two Grievance Redress Committees are proposed to be set up under the Rewa River Water Supply Scheme,
based on the local/village administrative units, which in turn will facilitate easy accessibility for the APs.
9 Volume 2
Volume 2 of the RP is split into 5 sections, covering specific parts of the overall project site, and will include the following
sections:
• Resettlement Budget and Financing
• Institutional Arrangements
• RP Implementation Schedule
• Monitoring and Reporting
Introduction
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1 Introduction
1.1 Background
The Government of Fiji (the Government) has undertaken the Urban Water Supply and Wastewater Management
Programme (the Programme) with loan financing from the Asian Development Bank and the European Investment Bank
(EIB), a grant from the Green Climate Fund (GCF) and counterpart funding from the Government.
The Programme is primarily concerned to assist the Government, through Water Authority of Fiji (WAF), to significantly
upgrade water supply and wastewater infrastructure and services in the Greater Suva Area (GSA) covering Suva, Lami,
Nasinu and Nausori, and to improve WAF’s management and service delivery capacity. The Executing Agency (EA) of
the Programme is the Ministry of Economy and the WAF is the Implementing Agency (IA). WAF is responsible to
implement the Programme through its Investment Programme Management Unit (IPMU), supported by an international
consulting firm, SMEC International Pty Ltd. of Australia. The IPMU is headed by a Project Manager who reports to
WAF’s General Manager, Planning, Design & Construction.
1.2 Project Components
The Programme is structured over two phases. Phase 1 of the Programme includes the construction of Rewa River
Water Supply Scheme (the Project), which aims to increase water supply to the GSA by 40,000 m3 per day by
constructing a new supply intake on the Rewa River, including associated water treatment plant, pumping station,
reservoir, and transmission main to connect the new water supply to the WAF’s existing distribution system. Implementation of physical works for improvement of water supply services under the Project comprises:
• Construction of a new water intake and associated raw water pumping station on the Rewa River at Viria
Village;
• Construction of a new 40 ML/day Water Treatment Plant (WTP) (expandable to 80 ML/day in the future)
including treated water reservoir and pumping station;
• Laying of 7.545 km of DN 900 mm steel pumping main:
in the Viria Road reserve from the WTP at chainage (Ch) 0.0 to Ch 0.5 km
together with construction of a new access road, in private (freehold) land which is under acquisition
from Ch 0.5 to Ch 2.4 km (the so-called “alternate route”) in iTaukei land adjacent to Viria Road from Ch 2.4 to Ch 3.2 km
in the Sawani-Serea Road reserve from Ch 3.2 to Ch 7.545 km
• Construction of a 10 ML water reservoir in iTaukei land at Waitolu, which has been leased for 99 years;
• Laying of 17.731 km of DN900 steel gravity main to connect to the existing distribution system at Waila
within the reservoir site from Ch 0.0 to 0.05 km
in the Sawani-Serea Road reserve from Ch 0.05 to Ch 11.4 km
in the Prince’s Road reserve from Ch 11.4 km to the connection point at Lalsingh Road, Waila.
1.3 Locations of Project Components
The Project components (Figure 1) are located in the north part of Suva, spreading over the two villages of Viria and
Waitolu in the Naitasiri Province.
The locations of water intake and water treatment plant are on the southern bank of the Rewa River at Viria, a short
distance upstream of the confluence of the Rewa and Waidina Rivers. From the treatment plant, the water will be piped
to a reservoir to be built at the highest nearby point, above Waitolu Village. From the reservoir, the water will be gravity
fed through a pipeline along the Sawani-Serea Road to Sawani. An existing pipeline at Sawani will connect to Waila, to
feed into the water distribution system for the Greater Suva Area.
The treated water pipeline for the Project comprises a 7.5 km long pumped pipeline from the water treatment plant
(WTP) on Viria Road to Waitolu Reservoir; a 17.8 km long gravity pipeline from Waitolu Reservoir along Sawani-Serea
and Prince’s Road to the existing Raralevu Supply main, which feeds the existing Raralevu Reservoir. The proposed
location for the storage reservoir is at the high point along the Sawani-Serea Road.
Introduction
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Figure 1: Locations of the new Structures
Figure 2: Alternate Route in Viria Village
Introduction
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A new access road along a 1.9 km long stretch (Figure 2) will be constructed across private land in Viria Village as an
alternative to the original route along a minor local road, to facilitate the movement of heavy vehicles that will be used
for transportation of construction equipment and materials, thus ensuring safe movement of the people along the
existing village road.
1.4 Initial Resettlement Plan
During the feasibility stage in “Part A” of the Programme, the Government prepared a draft Resettlement Framework
(RF) for the Programme in August 2016. A draft Resettlement Plan (RP) was also prepared in August 2016, to address
the adverse resettlement impacts due to construction of the Rewa River Water Supply Scheme, and updated in February
2018. However, the existing RP from the feasibility stage did not cover the full extent and magnitude of social and
resettlement impacts. Rather, this draft RP of February 2018 states1:
• The RP will be finalised when the detailed engineering design is completed. A final census and socio-economic
survey of residents will be conducted in all affected neighbourhoods and information about the project, the
grievance mechanism, and other important information [will be] disseminated to men and women in all
affected households
• The Inventory of Loss (IoL) study will be updated to determine precisely what land must be acquired and which
households, if any, will need to be relocated; the value of crops and quality of cultivated land; which trees (or
their roots) will be cut, what fences will be broken, what outbuildings and driveways will be damaged; and what
temporary economic displacement, including loss of productivity will occur. These losses will be valuated and
the necessary amount of compensation calculated
• If necessary to clarify any issues and to verify data from the IoL, a Detailed Measurement Study (DMS) will
subsequently be conducted. In conjunction with all of these data gathering exercises, information will be
disseminated about the project, including procedures for connecting to sewers, tariffs, proper use of
infrastructure, demand management, and the project grievance redress mechanism.
1 Draft RP of February 2018, Page 24, Section C. RP Preparation
Updated Resettlement Plan
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2 Updated Resettlement Plan The above description in the RP from the feasibility phase has prompted the need for preparation of a further updated
RP. Hence another round of field surveys and investigation of land acquisition and resettlement (LAR) impacts under
the Project was carried out during June 2019, including the following activities:
• conducting of another round of community consultation
• a final census and socioeconomic survey (CSS) with simultaneous exercise of DMS to update the IoL
• in parallel, development of a baseline of socioeconomic status of the households likely to suffer from the
project intervention
• collection of data as the basis for defining the necessary compensation amount for the affected households,
followed by preparation of an updated RP for the Rewa River Water Supply Scheme
Drawing on the LAR impact data being collected through the CSS, WAF has initiated the preparation of the updated
Resettlement Plan (RP) for the Rewa River Water Supply Scheme, complying with the State Acquisition of Lands Act2
(SALA) of Fiji and the ADB’s safeguard requirements on involuntary resettlement under the Safeguard Policy Statement
(2009), adhering to the principles and procedures outlined in the Resettlement Framework adopted for the Programme.
This RP attempts to define, among others, the practical procedures by which WAF as the Implementing Agency (IA) will
mitigate the adverse involuntary resettlement impacts associated with the Project. The RP will also provide an
assessment of compensation entitlements for the affected households (AHs).
Data derived from the survey suggest that a total of 13 households are under impact. Survey data also suggest that no
AP will be relocated or displaced from their dwelling place, none of them will lose any structure, and also none of the
APs will be affected with disruption of business. Only their agricultural land will be affected, with negligible loss of
income. Hence, the effects on the APs can be termed as small. The Project therefore can be classified as Category B as
per ADB safeguard policy on involuntary resettlement, which is also mentioned in the ADB Report and Recommendation
of the President to the Board of Directors3, as well as in the Facility Administration Manual4.
During the course of initiating the preparation of updated RP, a key development and evolution of thinking have taken
place to simplify the preparation of the document. It has been decided to prepare the Resettlement Plan split into two
volumes as:
• Volume 1 of the RP incorporating: introduction; project components; policy and legal framework; project
principles, entitlements and procedures, institutional arrangements; entitlements matrix; grievance redress
mechanism (GRM); and overview of consultation and disclosure; and
• Volume 2 of the RP, further split into 5 sections, incorporating for each component: a description of the
component, including scope of land and asset acquisition (and relocation if any) and brief outline
of institutional arrangements; socio-economic profile of affected households; inventory of losses; results of
consultation pertaining to the component; resettlement/compensation budget; implementation schedule; and
monitoring and reporting arrangements.
The reason for splitting the RP into 2 volumes, and further sub-dividing Volume 2 by components, is to enable
construction to start at the earliest for those components of the Project for which land acquisition and/or payment of
compensation is completed or not required.
2.1 RP Volume 1 and Objectives
In preparing the RP in two volumes, the present report is presented as an updated (draft) Resettlement Plan – Volume
1 for the Rewa River Water Supply Scheme. This Plan defines the practical procedures by which the Implementing
Agency will address the potential resettlement impacts under the Project, in line with the applicable policy and legal
framework of the Government, and ensuring that the principles of the ADB’s safeguard requirements on involuntary
2 Originally the Crown Acquisition of Lands Act, 1940, subsequently amended: by Ordnance numbers 24 of 1940, 11 of 1942, 15
of 1943, 9 of 1955; Orders of Jan 1967 and Oct 1970 and Act of Parliament (Act No 1 of 1998)
3 Report and Recommendation of the President to the Board of Directors, Project Number: 49001-002, November 2016,
Proposed Multitranche Financing Facility Republic of Fiji: Urban Water Supply and Wastewater Management Investment
Program (Page 9, E. Safeguards)
4 Facility Administration Manual, Project Number: 49001-002, November 2016, Republic of Fiji: Urban Water Supply and
Wastewater Management Investment Program (Page 31, VII SAFEGUARDS)
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resettlement under the Safeguard Policy Statement are complied with.
2.2 RP-related Conditionality
Initiation of construction works for the Project will be contingent on the compliance to the following conditions,
amongst others:
• Approval of this RP by the Government of Fiji and the ADB
• Disclosure of this RP to the public
• ‘No objection letter’ (NOL) issued by ADB for commencement of civil works.
2.3 Land Acquisition Requirements
Project physical works comprise a wide range of infrastructure components involving compulsory acquisition of a
substantial amount of land and other assets. Although the project social safeguards strategy is to avoid and minimise
land acquisition and resettlement (LAR) impact to the extent possible, survey data suggest that the project requirements
will trigger an inevitable necessity to acquire about 456 hectares of land, affecting a total of 13 landowners.
However, survey data suggest that no affected person (AP) will be relocated or displaced from their dwelling place, none
of them will lose any structure, and also none of the APs will be affected by disruption of business. Thorough
information on the aspect of LAR is to be presented in Volume 2 of the RP.
2.4 Socioeconomic Profile of Affected Households
A socio-economic survey has been conducted during the same time as carrying out the census survey in June 2019, using
a structured questionnaire. This socioeconomic survey covers 100% information of all the affected households,
including detailed demographic, social and economic information. This field exercise has provided the basis to make a
revised inventory of losses, and to develop a baseline of socioeconomic status of the households that may suffer from
the project intervention.
Drawing on the collected data, the work of preparing a Database including defining of compensation costs for the
affected assets is in progress. A socioeconomic profile of the households affected under the Project will be presented
in Volume 2 of the RP.
Legal Framework
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3 Legal Framework
3.1 Fiji Laws on Land Tenure and Ownership
Around 90 percent of land in Fiji is owned by indigenous Fijians through their mataqali (clan), and is termed native or
iTaukei land. Of the remainder, about 8% is freehold and 2% government owned.
Native land is communally owned and cannot be bought or sold except to the state for public purpose. The iTaukei Land
Trust Board (TLTB) is a statutory body with responsibility to administer, develop and manage this land on behalf of its
owners and for their benefit according to the Native Land Trust Board Act. The TLTB identifies the land required for use
by traditional Fijian communities and makes the remainder available for leasing. The TLTB, not the actual owners, issues
legally binding leases or agreements over land that can be for agricultural, commercial, industrial or other uses.
All farmers on native land are either landowners or tenants farming with the permission of the landowning clan. Some
of these may have formalised their status by leasing the land legally through the TLTB. Other tenants will have arranged
informal (vakavanua) agreements with the landowning mataqali.
The Agricultural Landlord and Tenant Act (ALTA) governs all agricultural leases of more than 1 ha and the relations
between landlords and agricultural tenants. Minimum 30-year and maximum 99-year leases are allowed with no right
of renewal. In practice, most leases are for 30 years. In the event of non-renewal, the tenant must vacate the land after
a grace period.
The maximum annual rental is 6% of the unimproved capital value. In theory, the rental rate is reviewed every five
years. The tenant can claim compensation for all development and improvements of the property with claims
determined by the Agricultural Tribunal. Tenants can, however, only be compensated for improvements if the TLTB has
granted prior approval to these improvements. In practice, there is a fixed schedule of lease rental rates under the
ALTA, which has not been updated since 1997. The TLTB, however, has introduced a lump sum payment to induce
landowners to lease their land for an additional 30-year period, but this “new lease consideration” has been applied mostly only to Indo-Fijian tenants, less often to iTaukei farmers.
The ALTA was supplemented by the 2009 Land Use Decree No.36 (2010) in recognition that the requirement for tenants
to vacate land once the fixed lease and grace period have expired causes both social and economic hardship.
Government therefore amended the land laws to increase the flexibility of leases and to facilitate leasing of lands, which
are currently idle or unutilised, under terms and conditions intended to be attractive to both the landowners and
tenants. The decree provides for longer tenure leases (up to 99 years) for agricultural and commercial development.
Reserve land is not leased, but reserved by mataqali or Government for future use.
3.2 Fiji Laws on Land Acquisition and Compensation
The Constitution of Fiji provides for protection of private property against arbitrary expropriation. The Constitution
states that native (iTaukei) land cannot be permanently alienated except for the public purpose. It requires just
compensation for all land or rights acquired by the government.
Land acquisition in Fiji is governed under the State Acquisition of Lands Act2 (SALA). Under the Act, all types of land can
be acquired for public purposes. The law provides that in cases of land acquired for public purposes, legal titleholders
have a right to compensation. The law also provides for the right of landowners to legal proceedings for solving disputes
and grievances. The customary rights of indigenous peoples without formal title are also protected.
The SALA guarantees compensation to those with recognised legal rights or interests in land. Compensation is paid at
market values effective from the date at which notice of the State’s intention to acquire the land is given. Structures, however, are compensated only at book/depreciated values. Compensation includes for land, crops and trees, damage
to portions of land not acquired (if any), changes in use and restrictions on use of any non-acquired portions, and any
reasonable expenses associated with necessary changes of residence or places of business.
3.3 ADB Policy Requirements
ADB policies on resettlement address both: (i) social and economic impacts, permanent or temporary, caused by
acquisition of land and other fixed assets; and (ii) changes in the use of land or restrictions imposed on land as a result
of a Bank operation. An affected or displaced person (AP/DP) is one who experiences such impacts. The objectives of
the policy are to:
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• Avoid resettlement impacts wherever feasible;
• Minimise resettlement impacts by choosing alternative viable project options; and
• Ensure that affected people receive assistance, so that they will be at least as well off as they would have been
in the absence of the project.
ADB has the following policy principles on involuntary resettlement:
i. Screen projects early on to identify past, present, and future involuntary resettlement impacts and risks.
ii. Carry out meaningful consultations with affected persons, host communities, and concerned non-
governmental organisations. Inform all displaced persons of their entitlements and resettlement options.
Ensure their participation in planning, implementation, and monitoring and evaluation of resettlement
programmes. Pay particular attention to the needs of vulnerable groups, especially those living below the
poverty line, the landless, elderly, women and children, Indigenous Peoples, and those without legal title to
land, and ensure their participation in consultations. Establish a grievance redress mechanism to receive and
facilitate resolution of the affected persons’ concerns.
iii. Improve, or at least restore, the livelihoods of all displaced persons through: (a) land-based resettlement
strategies where possible when affected livelihoods are land based, or cash compensation at replacement
value for land when the loss of land does not undermine livelihoods; (b) prompt replacement of assets with
access to assets of equal or higher value; (c) prompt compensation at full replacement cost for assets that
cannot be restored; and (d) additional revenues and services through benefit sharing schemes where possible.
iv. Provide physically displaced persons with necessary assistance, including the following: (a) secure land tenure
on land identified for new sites; and (b) if necessary transitional support and development assistance such as
land development, credit facilities, training, or employment opportunities.
v. Improve the standards of living of the displaced poor and other vulnerable groups, including women, to at least
national minimum standards and provide access to land and other resources that is both legal and affordable.
vi. Develop procedures in a transparent, consistent, and equitable manner, if land acquisition is through
negotiated settlement, to ensure that those people who enter into negotiated settlements will maintain the
same or better income and livelihood status.
vii. Ensure that displaced persons without titles to land or any recognisable legal rights to land are eligible for
resettlement assistance and compensation of loss of non-land assets.
viii. Prepare and disclose a draft resettlement plan elaborating on displaced persons’ entitlements, the income and livelihood restoration strategy, institutional arrangements, monitoring and reporting framework, budget, and
time-bound implementation schedule, to be part of the project activities.
ix. Pay compensation and provide other resettlement entitlements before any physical or economic displacement
and implement the resettlement plan under close supervision throughout project implementation.
x. Monitor and assess resettlement outcomes, their impacts on the standards of living of displaced persons, and
whether the objectives of the resettlement plan have been achieved, by taking into account the baseline
conditions and the results of resettlement monitoring, and disclose these monitoring results.
3.4 Comparison of ADB Requirements and Fiji Laws on Land Acquisition
Table 1 provides an analysis of gaps between ADB requirements and Fiji Laws and gap filling measures on land
acquisition and resettlement.
Table 1: Gaps and Gap-filling Measures
ADB Requirements on Involuntary
Resettlement
Fiji Laws on Land
Acquisition/
Resettlement
Gaps Gap-filling Measures
Avoid and/or minimise involuntary
resettlement wherever possible by
The Constitution
and the SALA set
out the conditions
under which land
No explicit reference to
the need for minimising
The RP includes measures on
avoiding/minimising land
acquisition and resettlement
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ADB Requirements on Involuntary
Resettlement
Fiji Laws on Land
Acquisition/
Resettlement
Gaps Gap-filling Measures
exploring project and design
alternatives
may be compulsory
acquired. The
property can only
be acquired for the
public good, and
with the payment
of reasonable
compensation
resettlement impacts by
exploring alternatives
impacts. It provides principles on
compensation and entitlements
Enhance, or at least restore, the
livelihoods of all displaced persons in
real terms relative to pre-project
levels.
Particular attention to be paid to the
needs of vulnerable groups among
those displaced who may not be
protected through national land
compensation legislation
General principles
of compensation
for land and assets
are set out in the
Constitution and
SALA
Fiji Laws do not prescribe
measures to restore/
improve standard of
living
The RP includes measures on
compensation at replacement
cost for affected land/assets and
to minimise and mitigate adverse
social and economic impacts. It
is recommended for the
Government to undertake a
social assessment of the impacts,
particularly for the poor and
vulnerable groups
Screen the project early on to identify
past, present, and future involuntary
resettlement impacts and risks.
Determine the scope of resettlement
planning through a survey and/or
census of displaced persons, including
a gender analysis, specifically related to
resettlement impacts and risks
SALA sets out the
process for land
investigation which
includes
identification of
affected
landowners and
their assets
No specific requirements
for census, cut-off date,
impact assessment and
scoping of resettlement
planning
The RP includes measures on
survey/census, cut-off-date,
assessment of impacts and
resettlement planning
Carry out meaningful consultations
with APs, host communities, and
concerned NGOs. Inform all displaced
persons of their entitlements and
resettlement options. Ensure their
participation in planning,
implementation, and monitoring and
evaluation of resettlement
programmes. Pay particular attention
to the needs of vulnerable groups,
especially those below the poverty line,
the landless, the elderly, women and
children, and Indigenous Peoples, and
those without legal title to land, and
ensure their participation in
consultations
SALA sets out the
process of
notification of the
land acquisition
No specific provision for
preparing and
implementing RP based
on
meaningful consultations
with APs, including the
poor, the landless,
elderly, women, and
other vulnerable groups
The RP includes measures on
consultations with APs, including
vulnerable groups, during
preparation and implementation
of RP. The concerns of women
will be identified based on sex-
disaggregated socio-economic
data, separate discussions on
women’s concerns. The RP will ensure adequate measures and
budgetary allocations in the
resettlement plan to compensate
and resettle them in a manner
that does not disadvantage them.
In this effort the assistance of
national NGOs currently engaged
in women’s welfare will be sought
Establish a grievance redress
mechanism to receive and facilitate
resolution of the affected persons’ concerns. Support the social and
cultural institutions of displaced
persons and their host population
SALA provides for
appeal against a
declaration of
public purpose for
compulsory
acquisition and
amount of
compensation
No requirements for a
project-specific grievance
redress mechanism
The RP includes measures on the
grievance redress mechanism
Improve, or at least restore, the
livelihoods of all displaced persons
through: (i) land-based resettlement
strategies when affected livelihoods
are land-based where possible or cash
compensation at replacement value for
SALA sets out the
process that any
person who claims
to be entitled to an
interest in
compulsory
No specific requirement
for land-based
resettlement,
replacement of assets,
compensation at
The RP includes measures on on-
site relocation, replacement of
affected structures,
compensation at replacement
cost and priority of project
employment to APs
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ADB Requirements on Involuntary
Resettlement
Fiji Laws on Land
Acquisition/
Resettlement
Gaps Gap-filling Measures
land when the loss of land does not
undermine livelihoods; (ii) prompt
replacement of assets with access to
assets of equal or higher value; (iii)
prompt compensation at full
replacement cost for assets that
cannot be restored; and (iv) additional
revenues and services through benefit
sharing schemes where possible
acquired land may
make a claim for
compensation
(within 3 months).
SALA also sets out
the requirements
for payment and
the provisions for
assessing
compensation
replacement cost, and
benefit sharing
Provide physically and economically
displaced persons with needed
assistance, including the following: (i) if
there is relocation, secured tenure to
relocation land, better housing at
resettlement sites with comparable
access to employment and production
opportunities, integration of resettled
persons economically and socially into
their host communities, and extension
of project benefits to host
communities; (ii) transitional support
and development assistance, such as
land development, credit facilities,
training, or employment opportunities;
and (iii) civic infrastructure and
community services, as required
No equivalent
provision
Fiji laws have no specific
provisions on relocation,
transitional support and
civic infrastructure and
services
The RP includes measures on-site
relocation of affected structures,
transitional allowances and
restoration of civic infrastructure
Develop procedures in a transparent,
consistent, and equitable manner if
land acquisition is through negotiated
settlement to ensure that those people
who enter into negotiated settlements
will maintain the same or better
income and livelihood status
DoL has Procedures
for Land Acquisition
through negotiated
settlement or
purchase
No provision of
maintaining the same or
better income and
livelihood status for APs
The RP describes measures on
maintaining or improving
livelihoods of APs through paying
compensation at replacement
cost and other assistance
Ensure that displaced persons without
titles to land or any recognisable legal
rights to land are eligible for
resettlement assistance and
compensation for loss of non-land
assets
Customary rights
for Fijian
people/Indigenous
People stipulate
that individuals
without formal title
are also protected
There is nothing in the Fiji
Laws to address the issue
of displaced persons
without land title or legal
land rights
The entitlement matrix for the
project provides for resettlement
assistance and compensation for
non-land assets to non-titled APs
as well
Prepare a resettlement plan
elaborating on displaced persons’ entitlements, the income and
livelihood restoration strategy,
institutional arrangements, monitoring
and reporting framework, budget, and
time-bound implementation schedule
– Fiji Laws have no
provision of preparing RP
The RP includes measures for
land acquisition and resettlement
impacts
Disclose a draft resettlement plan,
including documentation of the
consultation process in a timely
manner, before project appraisal, in an
accessible place and a form and
language(s) understandable to affected
persons and other stakeholders.
Disclose the final resettlement plan
and its updates to affected persons and
other stakeholders
SALA sets
procedures in
notification of
landowners at
different stages of
land acquisition
steps
No requirements on
disclosure of an RP
The RP includes disclosure
measures, including posting of
documents on website as well as
providing information to APs
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ADB Requirements on Involuntary
Resettlement
Fiji Laws on Land
Acquisition/
Resettlement
Gaps Gap-filling Measures
Conceive and execute involuntary
resettlement as part of a development
project or programme. Include the full
costs of resettlement in the
presentation of project’s costs and benefits. For a project with significant
involuntary resettlement impacts,
consider implementing the involuntary
resettlement component of the project
as a stand-alone operation
No explicit
provision
– Land acquisition/resettlement
costs will be included and
financed out of the project cost
Pay compensation and provide other
resettlement entitlements before
physical or economic displacement.
Implement the resettlement plan
under close supervision throughout
project implementation
SALA sets timing for
payment of
compensation
SALA states within 30
days of notification, but
does not specifically state
before displacement.
DoL Procedure provides
for 75% before
construction and 25%
after construction
The RP includes measures on full
payment of compensation for
affected assets before start of
civil works on affected land
Monitor and assess resettlement
outcomes, their impacts on the
standards of living of displaced
persons, and whether the objectives of
the resettlement plan have been
achieved by taking into account the
baseline conditions and the results of
resettlement monitoring. Disclose
monitoring reports
No equivalent
provision
– The RP includes monitoring
measures, including
requirements of semi-annual
safeguard monitoring report.
Arrangements for monitoring of
resettlement activities will be
done by implementing agency,
supplemented by independent
consultant if any component is
considered high risk
In terms of major gaps, the Fiji SALA and its regulations do not require compensation payments to affected persons who
have no recognised legal right or interest in the land, and only require compensation on a depreciated/book value basis
for structures. Informal sharecroppers and squatters (non-titled) are, therefore, not entitled to any kind of
compensation for the land they use. However, to comply fully with ADB resettlement requirements, any non-titled
people affected by the Project will be entitled to compensation for loss of structures, crops, trees, or incomes they
derive from land, regardless of whether they have formal title to the land or not. All compensation including for
structures will be at replacement cost without any deduction of depreciation.
The SALA does not provide relocation sites (in the case of resettlement) and there is no provision for assistance for the
rehabilitation of adversely affected people. An express objective of the project is to avoid the need for physical
relocation and therefore there is no need for development of resettlement sites under the project.
The Fijian law does not provide for any special assistance for vulnerable groups or the poorest section of those adversely
affected, but it does not prevent Government from providing assistance to adversely project affected people including
vulnerable groups. The Land Acquisition and Resettlement Framework (LARF) includes provisions to ensure that
affected people, particularly those who are vulnerable and disadvantaged, are assisted to improve their living standards.
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4 Project Principles, Entitlements and Procedures
4.1 Procedures for Land Acquisition and Compensation
Land acquisition procedures will be initiated once land surveys are completed, the engineered design is finalised, and
the alignment plan is agreed and approved by WAF. WAF will forward outline plans to the DoL, showing the estimated
land-take, and request them to acquire the land. The DoL, on receiving the request, will pass the alignment plan to the
statutory section to prepare acquisition diagrams and carry out a search of landowners affected. The plans will then be
forwarded to the Valuation Division, which will assess compensation requirements and obtain all land clearances. After
the Valuation Division has received landowners’ consent, field inspections will be conducted and a valuation report
prepared, based on an inventory of losses and taking into account relevant data and sales analysis. WAF Lands and
Valuation Officers will work with DoL and relevant agencies in this process, including the valuation of compensation. As
stated in the previous section, at the outset of this process WAF will also inform landowners of the available service of
a private valuator.
Where iTaukei lands are involved, WAF (usually the Lands Liaison Officer), with assistance from the Provincial Council,
will arrange a meeting with members of the identified mataqali, to negotiate agreed values. WAF will send the proposal
to the TLTB, which will negotiate on behalf of the landowners. The mataqali owning the land will have the final say as
to whether to accept the TLTB recommendations.
A Sale and Purchase Agreement will then be entered into between the TLTB on behalf of the mataqali, and DoL. The
Sale and Purchase Agreement will be forwarded to the TLTB for its Board’s consent, accompanied by the relevant fees. Cheques will then be processed and paid to the TLTB Board, based on the estimated area, a figure that will be adjusted
after the final survey and completion of works.
Leasehold native land will follow a similar process, where a field inspection will be conducted, a Valuation Report
prepared, and a Price Agreement executed. The Agreement will be sent to the TLTB with relevant consent fees for the
Board to approve. If the lease is registered, a caveat will be lodged in the Titles Office, as an interim arrangement to
prevent changes before the Sale and Purchase agreement can be finalised. The price paid for land may need to be
divided between lessees and owners. Crown or state leases will follow a similar process but will not require consent
from the Director of Lands.
In the case of freehold lands, after discussion with the DoL, the Valuation Division will prepare a Sale and Purchase
Agreement and negotiate the purchase.
When compensation has been paid, a Certificate of Transfer will be prepared and sent for execution. WAF will then be
able to begin construction.
After construction work is completed, a final survey plan will be done. After it is approved, it will be viewed against the
original acquisition diagrams. If the land used is found to be more than the original estimate, compensation will be
adjusted to the exact size of the land used. In the case of leasehold land, after final surveys have been approved,
compensation will be adjusted in case of any excess land and surrender documents prepared. The lessee will be asked
to provide lease documents for registration for surrender at the Titles Office, and surrender documents will be
forwarded to the TLTB prior to registration. The caveat will then be withdrawn, and the title retuned to the owners.
WAF’s Social Impact Manager will work closely with the DoL and the TLTB to ensure safeguards are implemented as set
out in the Resettlement Framework.
4.2 Methodology for Valuation of Compensation
WAF prepares initial valuations using local market prices, data that is obtained from the Valuation Division of the
Ministry of Lands and Mineral Resources. WAF may also involve the Department of Fisheries in assessing compensation
requirements, if any, regarding traditional fishing rights in river areas where bridges are expanded or altered. Finally
determined prices, nonetheless, are reached through negotiation with affected persons, because often market
conditions for the replacement of land and assets are absent.
The current practice is to undertake valuation by WAF valuators and provide a private valuator for affected landowners
in case of any disagreements. WAF will continue providing a private valuator under the project, as a regular practice.
WAF will inform affected landowners at the beginning of the negotiation process about the availability of a private
valuator and pay the valuator’s fee if landowners decide to use this service.
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Compensation to be offered will be at replacement cost based on actual market price of the affected land and asset. If
the government policy does not provide for full replacement costs (e.g. for transaction costs), the project’s compensation will include top-up payments or assistance to cover the full replacement cost.
Full replacement cost is the cost of replacing an expropriated asset of the same or better quality in the current land
and/or asset. Full replacement cost includes the following elements:
a. Fair market value: Where markets function, fair market value can be assessed by examining land sales records
in the last 3 or 4 years for similar properties. In parts of Fiji, land values differ widely because of factors such
as proximity to the coast (for tourist developments), or fertility and flatness of agricultural land (for market
gardening). In such cases, the market value is the going price of an asset in the open market, but where markets
do not exist (as in much of rural Fiji), field investigations are needed to collect baseline data to value assets,
and to ensure that the valuation is realistic.
b. Transaction costs: These may include the legal and documentation expenses associated with updating land
records to reflect sales, transfers, inheritances and leases, as well as the legal expenses associated with
registering property titles for replacement lands and houses. Transport costs may also be included. These
costs will be paid by the project and are counted as part of the replacement cost.
c. Interest accrued: When there is a gap of time between the agreed schedule and the actual payment of
compensation, the interest that accrues over that period must be included in the replacement costs.
d. Transitional and restoration costs: Transitional cost involves a short-term subsistence allowance to support
the displaced persons through a period of income loss due to the project. Restoration cost refers to necessary
improvements on land or to housing to achieve the objectives of enhancing or at least restoring, livelihoods,
compared with pre-project levels.
e. Depreciation will not be considered when valuing compensation for affected structures.
4.3 Eligibility for Entitlements and types of Displaced Persons
The date of the land survey will be the “cut-off-date” for eligibility for compensation and rehabilitation assistance. Landowners and/or users who have documented claims to affected land, crops, and trees at the cut-off date will be
eligible for compensation and/or rehabilitation assistance as per the project policy. The main categories of displaced
persons eligible for compensation are:
a. Type 1: APs with formal legal rights. These are generally the customary owners of iTaukei lands or people with
individual freehold titles recorded in the title registry and cadastral records in Fiji. This category includes
leaseholders with formal legal rights as tenants.
b. Type 2: Persons whose rights are not formal or legal but whose claims on land or assets are recognised under
national laws, such as those having informal leases on iTaukei land. Customary land tenure systems in Fiji are
based on usufruct rights to land, and although no titles may exist, in practice some mataqali or individual
households are granted use of land by owners, without formal title or leases. Where land records cannot be
legalised, documentation and testimony from village chiefs and community leaders may determine eligibility
for compensation, replacement land, or other resettlement assistance.
c. Type 3: Persons with no legal rights to land or assets at the time of assessment or census. These may include
sharecroppers, squatters, or wage labourers who depend upon the land acquired by the project. Despite
having neither legal rights nor recognisable ownership claims, if land acquisition by the project destroys their
livelihoods, they are considered displaced persons and are entitled to receive resettlement assistance.
4.4 Cut-off Date
Compensation eligibility is limited by an approved cut-off date established just before starting of the census and
socioeconomic survey (CSS). WAF has established 5 June 2019 as the cut-off date. People moving into the construction
boundary of the project after this cut-off date will not be entitled to any kind of compensation or assistance as per
provision made herein. Nevertheless, prior to the commencement of civil work, all APs will be given reasonable advance
notice to vacate the land by removing their assets likely to be affected. The APs will be encouraged to remove all
affected assets free of charge.
WAF in recent times has conducted a series of community level consultation meetings to share the message of the cut-
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off date, followed by distribution of a letter establishing the cut-off date for the Project, which will serve to “seal off” the area from future encroachers. People who move into the area after this date will NOT be entitled to any
compensation. A copy of the cut-off letter is given in Appendix A.
4.5 Project Policy Framework and Entitlements
The Project’s RF has adopted a set of resettlement policy principles for the Project that apply to all subprojects, as relevant. These principles are:
• Land acquisition will be avoided or minimised through careful engineering design during detailed design. There
will be no or minimal physical displacement of people
• Land acquisition and resettlement impacts will be assessed on time and an RP prepared based on a social
assessment. The Draft RP will be disclosed to affected persons before any subproject appraisal
• APs will be consulted during the project cycle5. Consultations will follow the Stakeholder Consultation Strategy
prepared for this project. The RP will be prepared or updated with full participation of the DPs/APs. Effective
mechanisms will be established for hearing and resolving grievances
• APs will receive compensation at replacement cost from WAF for their loss of land and assets and this should
ensure they will be as well off or better off as without the Project. Compensation for vulnerable households
will aim to improve their livelihood and will be carried out with respect for their cultural values and specific
needs
• Additional compensation and assistance will be provided, as required, to restore or improve living standards of
all APs (as per ADB requirements), including: (i) compensation to non-title holders such as squatters and
sharecroppers recorded as resident by the cut-off date; (ii) compensation for any loss of livelihoods or income;
(iii) compensation at full replacement cost for structures without deduction of depreciation and inclusive of
transaction costs; (iv) compensation for transaction costs such as administrative charges, taxation and
registration and titling costs; and (v) income-restoration measures
• All compensation will be fully paid to APs prior to the commencement of site clearance at each project site
• Absence of formal title is not a bar to compensation and assistance, and particular attention will be paid to
women and other vulnerable groups, as well as to sharecroppers or tenants without legal rights
• Land acquisition will be conceived as part of the Project and costs related to the land acquisition/resettlement
will be included and financed out of the Project cost as part of the Fiji Government contribution to the Project
cost
• The impact of the project activities, including unforeseen losses and damages that may occur during either
construction or operation, will be carefully monitored and remedial steps taken as required.
4.6 Entitlement Matrix
A matrix of entitlements has been developed for the project taking account of potential impacts of the project. Table 2
sets out the potential categories of impacts and entitlements emanating from project activities.
Table 2: Entitlement Matrix
Type of Loss Entitled Persons Compensation Entitlements
Permanent loss of
agricultural,
commercial and
homestead land
Legal Owner(s) of
Land
• Replacement value of land at market price.
• Refund of registration cost incurred for replacement land purchase at the
replacement value
Loss of Trees and Crops Landowner(s) • Replacement value at current market rates
Loss of Fence Owner(s) of Fence • Replacement value at current market prices
5 As the process is contingent upon clear boundary demarcations, successful negotiation and consensus amongst sellers, WAF
and TLTB are required to conduct the negotiation process through continuous dialogue with landowners. This is seen as the
most expeditious manner to minimise delays
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Type of Loss Entitled Persons Compensation Entitlements
Temporary impact
during construction
Community /
Individual
• The contractor shall bear the cost of any impact on structure or land due to
movement of machinery and in connection with collection and transportation
of burrow materials
• All temporary use of lands outside proposed RoW/construction boundary to
be through written agreement between the landowner and contractor.
• Land will be returned to owner rehabilitated to original preferably better
standard
Unforeseen Impact Concerned
Impacted People
• Unforeseen impacts will be documented and mitigated based on the
principles agreed upon in the RP
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5 Institutional Arrangements and Implementation
5.1 Institutional Responsibilities
Key agencies responsible for the project’s land acquisition, resettlement and compensation activities are WAF, IPMU, DoL, and TLTB.
WAF is responsible for overseeing and managing project execution, including compliance with project requirements
including safeguards. It will appoint a counterpart to work with the IPMU for the project. WAF’s counterpart and their
consultants’ resettlement specialists will ensure that the procedures and processes established in the RF are followed
for the project.
IPMU will be supported by international and national specialists to help implement the safeguard tasks as required by
the RF, as noted above. This will include:
• (i) a senior resettlement specialist (international) and (ii) a community outreach specialist (national) in the
CS01B consultant’s team supporting the IPMU; as well as
• (iii) a social safeguards and gender specialist (international) and (iv) a safeguards specialist (national) in the
CS02B consultant’s team supervising the construction.
Safeguards responsibilities of the IPMU, supported by the consultants, include:
• Ensuring that safeguards are implemented as set out in the RF and other safeguard documents so as to meet
intended requirements
• Supervising conduct of the census, socio-economic survey, and IoL, managing the grievance redress process,
monitoring all resettlement-related activities, and reporting regularly on its activities for inclusion in project
reports
• Supervising the safeguards implementation, including implementation of relevant RP activities.
The DoL will be responsible for (a) attending village consultation meetings; (b) initial valuations; (c) identification of
owners and leaseholders; (d) negotiations with land owners; (e) preparation of Sale and Purchase Agreements and
sending to the TLTB for Board endorsement; (f) approval of final land surveys on completion of Project, and adjustment
of land compensation required; (g) preparation of land transfer, lease surrender, or freehold dedication documents;
and (h) registration of titles.
The TLTB, which represents and negotiates on behalf of landowning mataqali, signs agreements on their behalf and is
responsible for securing the consent of mataqali members prior to making such agreements. The TLTB Board must
endorse and approve the Sales and Purchase Agreements, and transfer documents.
5.2 Disbursement and Payment of Compensation
WAF will coordinate with DoL, TLTB, Provincial Councils and District Administrations to disburse compensation to APs
in accordance with the Entitlement Matrix as described in preceding sections. Compensation will be paid and affected
structures, if any, will be relocated before taking possession of land/properties, and prior to the start of civil works.
Local authorities will help identify entitled persons and deliver the compensation amounts.
5.3 Capacity Development Support
The still weak capacity of WAF and government agencies involved in land acquisition in regard to safeguards will be
strengthened under the project. WAF’s counterpart and the IPMU resettlement staff will provide training to staff of
WAF and relevant government agencies such as DoL and TLTB, mainly in the form of on-the-job training, but also through
special workshops to improve their institutional capacity and safeguard practices in Fiji. Based on the experience of
training together, working groups can be established to ensure interdepartmental coordination. An initial workshop
will be held for all staff involved in land acquisition and compensation for economic displacement in the early stages of
the project, followed by mentoring and on-the-job training. Further workshops on specific topics will be organised, as
needed, once implementation is underway, particularly to ensure that monitoring activities are undertaken as specified
in the RP.
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5.4 Other Organisations: Civil Society and Women’s Groups
There are few local NGOs or women’s groups involved in the planning and management of any land acquisition or resettlement activities, except for groups of the landowning mataqali. Local groups and leaders will be consulted to
help identify particularly vulnerable people. Other NGOs, if available, will be consulted about land, property, and
livelihoods issues. They will also be consulted during monitoring of relevant RPs and its outcomes, as required.
These groups may assist with community or local group meetings to disseminate information about the project, water
demand management, proper use of sewers, how to report leaks or overflows, tariff and connection fees etc. They
might also be engaged in sustained outreach to schools and other local organisations and provide training to women on
tap and small leak repair and maintenance.
Grievance Redress Mechanism
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6 Grievance Redress Mechanism
6.1 General Principle
It is important to deal effectively with APs’ concerns pertaining to LAR issues, particularly on any aspects of compensation and resettlement benefits, delays in payment or on any other related grievance. In view of this, a simple
and acceptable, transparent and effective grievance redress mechanism (GRM) will be established by framing one or
more Grievance Redress Committees (GRCs).
The GRM procedure will ensure that the compensation and resettlement programmes have been implemented
accurately and fairly, and will mediate conflict and avoid lengthy litigation that is inconvenient to APs. It will provide a
simple process for the APs to raise their objections and get them resolved in a timely and satisfactory manner. Through
public consultations and distribution of the public information booklet, APs will be informed that they have a right to
file complaints to the GRC. The GRM will operate transparently throughout the project cycle and be available to all
affected persons, and the GRC will be free to act independently and ensure equitable treatment of women and men in
all decision making.
Mention should be made that a GRC does not possess any legal mandate or authority to resolve land issues, rather acts
as an advisory body or facilitator to try to resolve issues between the affected household/person and the IPMU/WAF.
Any complaints of ownership or other suits, to be resolved by judicial system, will not be resolved in GRC. The AP always
has final recourse through Fiji’s legal channels. However, every effort will be made to avoid this by applying traditional
conflict resolution procedures in negotiating resolutions to complaints. Should the APs want to pursue legal recourse,
IPMU/WAF will ensure that the support is given to the AP to prepare a case. No fees will be charged on the AP for such
assistance. All such costs will be borne by the Project.
6.2 Objective of GRM
The primary responsibility to address all complaints and grievances lies with project. The Project Manager of the IPMU,
supported by the social safeguards official(s) in the IPMU, will be the focal point to receive, review and resolve any
grievances of APs. The IPMU initially will employ all possible efforts to resolve the grievances by adopting traditional or
generally accepted conflict resolution procedures in negotiating resolutions to complaints and resolve problems quickly,
before difficulties expand. The primary objectives of establishing a GRM are to:
• ensure that disputes related to preparation and implementation of Resettlement Plan of this specific Rewa
River Water Supply Scheme are treated separately and on priority;
• help project proponents to ensure that project implementation timelines are not compromised due to delays
in resolution of grievances; and
• help cut down on lengthy and expensive litigation that APs might otherwise have to indulge in.
6.3 Composition and Functions of GRC
Two Grievance Redress Committees are proposed to be set up under the Rewa River Water Supply Scheme, based on
the local/village administrative units, which in turn will facilitate easy accessibility for the APs. GRCs will be established
through a gazette notification by WAF. A GRC is proposed to be a 7-member body formed at the project area in order
to facilitate the resolution of affected peoples’ concerns, complaints, and grievances about the project’s LAR performance.
The committee may at any time co-opt any member to help in resolving grievances if it deems necessary. GRC will
function at three levels or tiers to handle grievances – the first level will be in the community at the level of concerned
Village Headman/Traditional Chief, while the second level will be at the Province/District level, and finally, before going
to the judicial system, the third level will be at the WAF.
If the aggrieved person is a female, then the GRC must include at least one female member (ideally a representative
from local women’s group/association) to participate in the hearings. In case of the absence of any of the members during the decision-making process, an appropriate candidate will be nominated by the original representative.
However, at least 5 members should execute a session for grievance resolution. The composition of a GRC is given in
Table 3, and the key functions are as follows:
• Record, categorise and prioritise any grievances
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• Settle grievances in consultation with complainant(s) and other stakeholders
• Inform the aggrieved parties about the solutions; and
• Forward any unresolved cases to higher authorities.
The GRC will engage with appropriate officials in WAF and IPMU staff as required.
Table 3: Composition of GRC
Type of member Number “Constituency” represented
Chairperson 1 Representative from IPMU / WAF
Member 1 Concerned Village Headman / Traditional Chief
Member 1 Representative from Department of Lands
Member 1 Representative from iTaukei Land Trust Board
Member 1 Representative from the Construction Supervision Consultant
Member 1 Women’s Representative (from local women group/association)
Member 1 Representative of Affected Persons
6.4 Functioning of GRC
At the initial stages, prior and post compensation payments, it is anticipated that the APs would have issues to seek
clarification on and also report any grievances. APs with grievances will not always be expected to attend the meetings
but will be called upon to attend when the Committee deems it necessary. The GRCs will:
• meet twice in a month for the first three months (or more frequently if the situation so demands);
• meet once a month, after first three months depending on review and internal monitoring of grievances – type
and nature; and
• may decide on frequency of meetings as deemed appropriate upon commencement of construction works,
which may lead to additional disturbance and damages to and thereby grievances.
6.5 Likely Grievances
Types of grievances that could occur/have already occurred during the preconstruction i.e. survey stage and those likely
to occur during the RP implementation, followed by construction stage, are listed in Table 4.
Table 4: Likely Types of Grievances
Stage Types of Grievances (indicative)
Planning / Pre-
construction
• Lack of awareness of the project interventions/corridor/Right of Way
• Missing of parcel, error in identification and/or incorrect measurement (or perceptions over incorrect
measurement) of affected assets
• Disagreement regarding inheritance or ownership of assets and fearing loss of compensation
• Lack of adequate communication on the project developments, not enough consultation/ sensitisation
• Not satisfied with compensation amount, disagreement over the rates utilised for valuation of affected
assets
• Mistakes in the formulation of compensation agreement documents
• Change of ownership
RP Implementation
followed by
Construction
• Non-payment of compensation prior to construction
• Delay in payment of compensation
• Not enough work during construction stage/dissatisfaction over wages given
• Increased cases of HIV/AIDS due to in-migration
• Loss of access not addressed
• Damage to crops and other assets caused by ongoing construction work
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6.6 Proposed Steps of Grievance Redress Process
The GRC would be the tool to ensure proper presentation of grievances, impartial hearings and transparent decisions
on any resettlement benefits and issues. In the process of redressing the grievance the following steps are proposed:
➢ Step 0: Lodging and Recording of Grievance: At any time, any aggrieved AP can submit a grievance/complaint
in writing to the WAF IPMU or site office or to the Village Head/Traditional Chief, using the Grievance Recording
Form. At the time of registering the complaint, a copy will be given to the person making the complaint for
their record. For recoding of grievances, a Grievance Recording Form (GRF) is developed for the Project and is
given in Appendix B. The IPMU will make sure that sufficient GRFs are available in the site office and in the
office of the concerned Village Head/Traditional Chief. Some cases may just require provision of required
information or clarification and may thereafter not be required to be referred to Step 1.
➢ Step 1: Upon receipt of complaint(s), the chairperson of GRC who is WAF’s representative dealing with social safeguards will log the details in a grievance register, recording the date, name of AP, contact address and /or
phone number if available. The chairperson, with the involvement of GRC members and the concerned Village
Head or Traditional Chief, will organise a hearing session at the local level within 10 days for resolution of the
grievance(s). The GRC chairperson will preserve all related records, proceedings, decision and
recommendations. The verdicts will be conveyed by the GRC chairperson to the concerned AP/Village Head or
Traditional Chief within 7 days’ time.
➢ Step 2: If grievances are not resolved at the local level GRC, then the AP/village head or traditional chief can
take grievance to the Provincial Administrator of Naitasiri, where resolution will be attempted within 14 days,
with the involvement of the GRC members.
➢ Step 3: If grievances are not resolved at the Provincial Administrator of Naitasiri, then the AP can take the
grievance to the Project Manager of IPMU WAF. The IPMU Project Manager, in coordination with relevant
agencies, with the involvement of the GRC members, will attempt to resolve the grievance within 14 days, and
reports back to the APs/DPs or Village Head/Traditional Chief about outcome.
If the grievance is still not settled within 14 days, the APs can then submit their case to the appropriate court of law
in Fiji for resolution under the judicial system.
Table 5 sets out the process to resolve any project related grievances, with timescales:
Table 5: Grievance Redress Process
Steps Process Duration
0 Affected Person (AP)/Village Head or Traditional Chief will submit the grievance to
WAF/ IPMU the focal point responsible for this work Any time
1 WAF/ IPMU reviews and finds solution to the problem in consultation with village head
or traditional chief, with the involvement of the GRC members 10 days
WAF/IPMU reports back an outcome to Village/Traditional Chief/AP 7 days
If unresolved or the AP not satisfied with the outcome/decision
2 AP//village head or traditional chief can take grievance to the Provincial Administrator
in Naitasiri and find solution, with the involvement of the GRC members 14 days
If unresolved or the AP not satisfied with the outcome/decision
3 Aggrieved AP can take the grievance to the Project Director of IPMU WAF in Suva 14 days
Project Director of IPMU WAF will report back the solution/decision to AP/village head
or traditional chief 7 days
If unresolved or at any stage if the AP not satisfied
AP/village head or chief can take the matter to appropriate court in Fiji As per judicial
system
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7 Consultation, Participation and Information Disclosure
7.1 Consultation
This RP has been revised and updated in consultation with the communities and key local and national stakeholders.
This consultation process had already started with the very start of the project during the Phase 1 feasibility stage of
the Programme, while the initial draft RP was prepared in August 2016, and then revised in February 2018.
WAF conducted the first public consultation meeting for the Rewa River Water Supply Scheme on 13 May 2015, followed
by the second meeting on 24 August 2016, both at the Commissioner Central’s Office in Nausori. Most attendees were civil servants, representing the various Government ministries and other agencies who are stakeholders in the Project.
As an on-going process throughout the project cycle, these activities of consultative meetings, interaction and sharing
the update on project plans were carried out during 2016 and 2017 with the people living in the villages along the
Sawani-Serea Road, including the people living in the vicinity of project sites. A handout sheet containing maps and
details about the project was distributed.
Meetings were held with the head-teachers and other staff members of the two primary schools at Viria; with the
turaga-ni-koro and a representative of the Naitasiri Provincial Council; with landowners at the project site and along the
pipeline route; and with the management of the Goodman-Fielder poultry farm. TLTB, together with WAF staff,
conducted negotiations and other consultations with Waitolu village regarding the leasehold of the area adjacent to the
village for construction of the water reservoir.
From 13 to 22 August 2018, WAF’s team6 again carried out a series of consultation meetings as part of the process of
sharing information on the purpose of the project, benefits, project scope, social safeguard awareness, resettlement
and compensation benefits and other impact mitigation measures adopted by the project. Particular importance was
given to hearing the voice of the APs and communities that are likely to be directly impacted during the implementation
of this project. This round of consultation meetings was carried out:
• on 13/08/2018 in Nawaqabena and Naqali Villages
• on 14/08/2018 in Namuamua Village
• on 15/08/2018 in Gusuisavu and Waitolu Villages
• on 16/08/2018 in Nacokaika and Navatuvula Village
• on 20/08/2018 in Viria Settlement 1 & 2
• on 21/08/2018 in Muanaweni Nasi 1, Baulevu and Muanaweni 2 Settlements
• on 22/08/2018 in Sawani Hill 1, 2 & 3 (Lal Singh Rd 1) and Waila Feeder Rd (Lal Singh Rd 2) Settlements
These consultations were organised in coordination with the Commissioner Central Office and the Naitasiri District and
Provincial office, and it shows that these community consultations involved a substantial number of villages and
settlements. A total of 214 participants attended these consultation meetings. A report is given in Appendix C.
Another round of community consultation meetings was conducted in June 2019, during the course of updating the RP.
This activity has been carried out as part of an on-going process to share information on the project interventions and
likely LAR impacts. In doing so, particular importance was given to informing the households likely to be affected for
construction of the Alternate Route in Viria Village and to make them aware of the project policy of mitigating the
adverse impacts. Information on the Cut-off Date and its implication was shared in the meetings. Table 6 presents a
summary of the consultation meetings showing that 23 meetings involving 498 participants were conducted up to 8 July
2019. Minutes of the recent consultation meetings together with the participants lists are given in Appendix D. A media
release on these consultation meetings is given in Appendix E.
6 The team was composed of Alisi Senikuta (Community Engagement Officer), Amelia Soso (Senior Customer Services
Representative), Vara (Lands Officer), Iliesa Maqanatagane (Lands Officer), Asaeli Tabuavula (Environment Officer), Nani
(Environment Officer)
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Table 6: Summary of Consultation Meetings held from 13 August 2018 to 8 July 2019
Sl
No Date Time Location
No of participants
Male Female Total
1-
12
13/08/2018
–
22/08/2018
Nawaqabena, Naqali, Namuamua,
Gusuisavu, Waitolu, Nacokaika and
Navatuvula Villages;
Viria 1 & 2, Muanaweni Nasi 1 &
Baulevu, Muanaweni 2, Sawani Hill 1,
2 & 3 (Lal Singh Rd 1) and Waila
Feeder Rd (Lal Singh Rd 2) Settlements
156 58 214
13 05/06/2019 10:00 Viria Village Hall 26 21 47
14 05/06/2019 16:00 Naqali Village Hall 22 0 22
15 10/06/2019 10:00 Waitolu Village 22 7 29
16 10/06/2019 11:30 Naqali Village 9 33 42
17 10/06/2019 14:00 Nawaqabena Village 10 11 21
18 13/06/2019 10:00 Navatuvula Village 18 11 29
19 13/06/2019 12:00 Namuamua Village 9 8 17
20 14/06/2019 12:00 Guisusuva Village 21 11 32
21 20/06/2019 14:00 NacoKaika Village 17 7 24
22 01/07/2019 10:00 Vuniniudrovu Village 16 5 21
23 08/07/2019 12:00 Sawani Village
Totals 326 172 498
Figures 3 and 4 below show some of the meetings in progress.
Figure 3: Community Consultation in Viria Village on 5
June (morning)
Figure 4: Community Consultation in Naqali Village on 5
June 2019 (afternoon).
7.2 Further Meetings during Construction Period
Consultation with the APs will be carried out throughout the project cycle as part of on-going process so that their needs
and preferences can be further addressed, and any grievances discussed and settled. Further local meetings will be
arranged during construction period with community and women’s groups to ensure their complete understanding of the planned work and provide opportunities for project staff to respond to all stakeholder questions. During the
construction phase, key messages will be targeted towards:
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• Providing public information on the progress of construction
• Minimising inconvenience to the community
• Allowing contractors to have a conducive environment for construction work
• Providing sources of up-to-date local information, such as possible traffic disruptions
• Providing contact points for grievance redress.
7.3 Disclosure
Key features of this RP will be disclosed to the APs through community level meetings, and informal interaction between
the APs, IPMU personnel and consultants. After its approval by ADB, the following RP disclosure plan will be followed:
• The RP as an official public document will be made available in the EA/IA offices at national, provincial and
district level. The final version of the RP will be posted on the websites of WAF and ADB
• A summary of the RP containing the entitlement matrix, including the list of APs will be translated into local
language as a Public Information Booklet. The Booklet will be developed and included in Vol. 2 of the RP. Upon
request, IPMU will be responsible for distribution of the Booklet to the respective Village Headman/Traditional
Chiefs/ iTaukei Land Trust Board and to the AHs/APs in order to enable them to read it by themselves and be
aware of the benefit/compensation available in the RP.
In all discussions, Viria residents have expressed enthusiasm about the project, their principal interest being the
likelihood that they will also get a clean, reliable water supply. People in the district rely on rainwater tanks, most of
which are inadequate to deal with frequent dry spells. In the past year, WAF regularly sent a water tanker to fill tanks.
Some people also occasionally use the river water for both domestic and farming use.
Appendix - Cut-off Date Circulation
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Cut-off Date Circulation
Appendix - Grievance Recording Form
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Grievance Recording Form
Water Authority of Fiji
Rewa River Water Supply Scheme
Fiji Urban Water Supply and Wastewater Management Programme
SL GRIEVANCE RECORDING FORM
1. Date of Grievance Reporting
2. Full Name of AP / Complainant
3.
Gender of AP/ Complainant
Male | Female
4. ID of AP (voters ID / passport number / driving licence / any other ID
5. Address of AP / Complainant
6. Contact Information Phone:
Email:
7. Mode of communicating grievance (circle the number below)
8. Oral Oral (but not AP) Written Written (by other)
1 2 3 4
9.
Mode of Contact (circle the number below)
Phone Email Village Head /
Traditional Chief Others (specify)
1 2 3 4
10. Type of Grievance (circle as many reported)
Unaware of project component boundary (WTP / water intake / reservoir / pump station / other)
1 Safety of women 7
Parcel missed in measurement 2 Damage to crops due to construction 8
Parcel measurement error 3 Inappropriate livelihood restoration scheme
9
Disagreement over rates used for valuation 4 Loss of access 10
Mistakes in compensation agreement / ID reference
5 Others (Specify) 11
Delay in compensation payment 6
Appendix - Grievance Recording Form
25
REWA RIVER WATER SUPPLY SCHEME –
RESETTLEMENT PLAN, VOLUME 1 – UPDATED
Investment Programme Management Unit
Institutional Support
Prepared for Water Authority of Fiji
SMEC Internal Ref. 5035016
1 August 2019
11.
Description of Grievance:
12.
Frequency of Grievance (circle the number):
• One time incident 1
• Happened more than once 2
• On-going 3
13.
Expected resolution to stated grievance:
14.
Signature/Thumb impression of AP/Complainant
Date:
15. Name and Signature of the Official recording grievance
Date:
16. Has AP been handed a copy of the grievance form Yes No
Status of Resolution
17. By GRC Date:
Resolution details:
Has AP / Complainant been notified? Yes No
Is Grievance resolved / closed? Yes
Not resolved. Referred to Provincial
Administrator
If case is closed, then Signature of AP / Complainant to show agreement
Date:
Name and signature of the Official:
Date:
Appendix -
26
REWA RIVER WATER SUPPLY SCHEME –
RESETTLEMENT PLAN, VOLUME 1 – UPDATED
Investment Programme Management Unit
Institutional Support
Prepared for Water Authority of Fiji
SMEC Internal Ref. 5035016
1 August 2019
18 By Provincial Administrator Date:
Resolution details:
Has AP / Complainant been notified? Yes No
Is Grievance resolved / closed Yes Not resolved. Referred to
IPMU / WAF
If case is closed, then Signature of AP / Complainant to show agreement
Date:
Name and signature of the Official
Date:
19. BY IPMU / WAF Date:
Resolution details:
Has AP / Complainant been notified? Yes No
Is Grievance resolved/closed? Yes Not resolved. Referred to
Court
If case is closed, then Signature of AP / Complainant to show agreement
Date:
Name and signature of the Official
Date:
20. By Court Date:
Resolution details:
Is Grievance resolved / closed? Yes No
Name and signature of the Official
Date:
DECISION OF THE COURT IS FINAL
Appendix - WAF Consultation Programme during August 2018
27
REWA RIVER WATER SUPPLY SCHEME –
RESETTLEMENT PLAN, VOLUME 1 – UPDATED
Investment Programme Management Unit
Institutional Support
Prepared for Water Authority of Fiji
SMEC Internal Ref. 5035016
1 August 2019
WAF Consultation Programme during August 2018
Appendix - WAF Consultation Programme during August 2018
28
REWA RIVER WATER SUPPLY SCHEME –
RESETTLEMENT PLAN, VOLUME 1 – UPDATED
Investment Programme Management Unit
Institutional Support
Prepared for Water Authority of Fiji
SMEC Internal Ref. 5035016
1 August 2019
Appendix - WAF Consultation Programme during August 2018
29
REWA RIVER WATER SUPPLY SCHEME –
RESETTLEMENT PLAN, VOLUME 1 – UPDATED
Investment Programme Management Unit
Institutional Support
Prepared for Water Authority of Fiji
SMEC Internal Ref. 5035016
1 August 2019
Appendix - WAF Consultation Programme during August 2018
30
REWA RIVER WATER SUPPLY SCHEME –
RESETTLEMENT PLAN, VOLUME 1 – UPDATED
Investment Programme Management Unit
Institutional Support
Prepared for Water Authority of Fiji
SMEC Internal Ref. 5035016
1 August 2019
Appendix - WAF Consultation Programme during August 2018
31
REWA RIVER WATER SUPPLY SCHEME –
RESETTLEMENT PLAN, VOLUME 1 – UPDATED
Investment Programme Management Unit
Institutional Support
Prepared for Water Authority of Fiji
SMEC Internal Ref. 5035016
1 August 2019
Appendix - WAF Consultation Programme during August 2018
32
REWA RIVER WATER SUPPLY SCHEME –
RESETTLEMENT PLAN, VOLUME 1 – UPDATED
Investment Programme Management Unit
Institutional Support
Prepared for Water Authority of Fiji
SMEC Internal Ref. 5035016
1 August 2019
Appendix - WAF Consultation Programme during August 2018
33
REWA RIVER WATER SUPPLY SCHEME –
RESETTLEMENT PLAN, VOLUME 1 – UPDATED
Investment Programme Management Unit
Institutional Support
Prepared for Water Authority of Fiji
SMEC Internal Ref. 5035016
1 August 2019
Appendix - WAF Consultation Programme during August 2018
34
REWA RIVER WATER SUPPLY SCHEME –
RESETTLEMENT PLAN, VOLUME 1 – UPDATED
Investment Programme Management Unit
Institutional Support
Prepared for Water Authority of Fiji
SMEC Internal Ref. 5035016
1 August 2019
Appendix - WAF Consultation Programme in June-July 2019
35
REWA RIVER WATER SUPPLY SCHEME –
RESETTLEMENT PLAN, VOLUME 1 – UPDATED
Investment Programme Management Unit
Institutional Support
Prepared for Water Authority of Fiji
SMEC Internal Ref. 5035016
1 August 2019
WAF Consultation Programme in June-July 2019
Appendix - WAF Consultation Programme in June-July 2019
36
REWA RIVER WATER SUPPLY SCHEME –
RESETTLEMENT PLAN, VOLUME 1 – UPDATED
Investment Programme Management Unit
Institutional Support
Prepared for Water Authority of Fiji
SMEC Internal Ref. 5035016
1 August 2019
Appendix - WAF Consultation Programme in June-July 2019
37
REWA RIVER WATER SUPPLY SCHEME –
RESETTLEMENT PLAN, VOLUME 1 – UPDATED
Investment Programme Management Unit
Institutional Support
Prepared for Water Authority of Fiji
SMEC Internal Ref. 5035016
1 August 2019
Appendix - WAF Consultation Programme in June-July 2019
38
REWA RIVER WATER SUPPLY SCHEME –
RESETTLEMENT PLAN, VOLUME 1 – UPDATED
Investment Programme Management Unit
Institutional Support
Prepared for Water Authority of Fiji
SMEC Internal Ref. 5035016
1 August 2019
Appendix - WAF Consultation Programme in June-July 2019
39
REWA RIVER WATER SUPPLY SCHEME –
RESETTLEMENT PLAN, VOLUME 1 – UPDATED
Investment Programme Management Unit
Institutional Support
Prepared for Water Authority of Fiji
SMEC Internal Ref. 5035016
1 August 2019
Appendix - WAF Consultation Programme in June-July 2019
40
REWA RIVER WATER SUPPLY SCHEME –
RESETTLEMENT PLAN, VOLUME 1 – UPDATED
Investment Programme Management Unit
Institutional Support
Prepared for Water Authority of Fiji
SMEC Internal Ref. 5035016
1 August 2019
Appendix - WAF Consultation Programme in June-July 2019
41
REWA RIVER WATER SUPPLY SCHEME –
RESETTLEMENT PLAN, VOLUME 1 – UPDATED
Investment Programme Management Unit
Institutional Support
Prepared for Water Authority of Fiji
SMEC Internal Ref. 5035016
1 August 2019
Attendance List – Viria Village, 5 June 2019, 10 am
Appendix - WAF Consultation Programme in June-July 2019
42
REWA RIVER WATER SUPPLY SCHEME –
RESETTLEMENT PLAN, VOLUME 1 – UPDATED
Investment Programme Management Unit
Institutional Support
Prepared for Water Authority of Fiji
SMEC Internal Ref. 5035016
1 August 2019
Attendance List – Naqali Village, 5 June 2019, 4 pm
Attendance List – Waitolu Village, 10 June 2019, 10 am
Appendix - WAF Consultation Programme in June-July 2019
43
REWA RIVER WATER SUPPLY SCHEME –
RESETTLEMENT PLAN, VOLUME 1 – UPDATED
Investment Programme Management Unit
Institutional Support
Prepared for Water Authority of Fiji
SMEC Internal Ref. 5035016
1 August 2019
Attendance List – Naqali Village, 10 June 2019, 11:30 am
Appendix - WAF Consultation Programme in June-July 2019
44
REWA RIVER WATER SUPPLY SCHEME –
RESETTLEMENT PLAN, VOLUME 1 – UPDATED
Investment Programme Management Unit
Institutional Support
Prepared for Water Authority of Fiji
SMEC Internal Ref. 5035016
1 August 2019
Attendance List – Nawaqabena Village, 10 June 2019, 2 pm
Attendance List – Navatuvula Village, 14 June 2019, 10 am
Appendix - WAF Consultation Programme in June-July 2019
45
REWA RIVER WATER SUPPLY SCHEME –
RESETTLEMENT PLAN, VOLUME 1 – UPDATED
Investment Programme Management Unit
Institutional Support
Prepared for Water Authority of Fiji
SMEC Internal Ref. 5035016
1 August 2019
Attendance List – Namuamua Village, 14 June 2019, 12 pm
Attendance List – Gusuisavu Village, 14 June 2019, 3 pm
Appendix - WAF Consultation Programme in June-July 2019
46
REWA RIVER WATER SUPPLY SCHEME –
RESETTLEMENT PLAN, VOLUME 1 – UPDATED
Investment Programme Management Unit
Institutional Support
Prepared for Water Authority of Fiji
SMEC Internal Ref. 5035016
1 August 2019
Attendance List – NacoKaika Village, 20 June 2019, 2 pm
Attendance List – Vuniudrovo Village, 1 July 2019, 10 am
Appendix - WAF Consultation Programme in June-July 2019
47
REWA RIVER WATER SUPPLY SCHEME –
RESETTLEMENT PLAN, VOLUME 1 – UPDATED
Investment Programme Management Unit
Institutional Support
Prepared for Water Authority of Fiji
SMEC Internal Ref. 5035016
1 August 2019
Attendance List – Sawani Village, 8 July 2019, 12 pm
Appendix -
48
REWA RIVER WATER SUPPLY SCHEME –
RESETTLEMENT PLAN, VOLUME 1 – UPDATED
Investment Programme Management Unit
Institutional Support
Prepared for Water Authority of Fiji
SMEC Internal Ref. 5035016
1 August 2019
WAF Media Release
SMEC is recognised for providing technical excellence and
consultancy expertise in urban, infrastructure and management
advisory. From concept to completion, our core service offering
covers the life-cycle of a project and maximises value to our clients
and communities. We align global expertise with local knowledge and
state-of-the-art processes and systems to deliver innovative solutions
to a range of industry sectors.