reseller services brochure - mente.co.uk · your mente experience is completely customisable - you...

SERVICESBROCHURE

[email protected]

Society 1,9-1o Cross Street, PrestonPR1 3LT

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[email protected] / 0330 0161 883

Mente is dedicated to managing mental health in the workplace. We provide a one-stop shop for mental health, through digital andhuman-led services. We support you in all areas of workplace mentalhealth, providing everything from CPD accredited education,diagnostic tools, legislation support, and signposting to further help. Mente is compliance-led. We support businesses with a layer ofprotection, through being able to evidence good working practicetowards mental health. Our product is digital and available 24/7, on any device/browser,ensuring it is more cost-effective and easier to access than otherworkplace mental health programmes. We operate an affordable model, and on a pay-as-you-need basis forany additional services. This document will talk you through what your employees andmanagers will receive with Mente.

Why use Mente?As well as being ethical, investing in the mental health of youremployees is beneficial to your organisation. It can boostproductivity, lower absenteeism/presenteeism, and lower staffturnover. Employers also have a legal obligation to ensure the healthand safety of their employees, and this includes their mental health.

Who are Mente?

Employee experience

Your employees will receive 24/7 access to a digital platform with: 1. CPD accredited mental health e-Learning.2. A feedback tool giving anonymous responses to managers.3. An extensive resource library.4. A downloadable resource area, where documents their managersupload are available.5. A national directory of solution providers.

1. CPD accredited mentalhealth e-Learning

On a private portal, employees will have access to CPD accredited bite-sized mental health awareness courses. Our courses are a uniquealternative to expensive classroom training and are available digitally,in audio, and in print. There are a number of different courses including The Introduction toMental Health Awareness. This is made up of 6 bite-sized modules thatwill each take about 5 minutes to complete. This course covers thebasics of mental health, as well as giving tips on staying well, andsignposting to further help if needed. Employees also have access to other awareness courses on a variety ofsubjects such as workplace stress, suicide, trauma, resilience, andmanaging financial distress. They can sit these courses if they wouldlike to find out more about these topics.


On their private portals, employees have access to a survey that willallow them to give anonymous feedback to their employer aboutworkplace practices that might be impacting their mental health.Management can view the anonymous feedback on their portal. Having ongoing, real-time surveys allows you to identify any issues thatthe business may need to address. There are a range of different surveys you can choose from, or you canchoose to create your own.

2. Feedback tool giving anonymousresponses to managers

Employees also have access to an extensive resource library with over50 factsheets on mental health, mental illnesses, and different areas oflife that can impact on mental health.

3. Extensive resource library


In the ‘Downloads’ section of the manager’s portal, managers canupload any documents that they want to share with their employees.Employees will then be able to view and download these documents intheir private portal, on their own ‘Downloads’ page. For example, managers may want to share details about an upcomingworkshop.

4. Downloadable resource area

There are lots of external organisations that offer help to those whoneed it, but knowing where to start looking can be difficult. If any of your employees feel that they do need further help, theirportal houses a national directory of solutions providers, with both freeand paid options available. This means that they know where to turn if they are feeling helpless,and they can access the right tools quickly and easily.

5. National directory ofsolution providers


Manager's experience

Managers (chosen by you) will receive 24/7 access to a differentdigital platform with: 1. Tracking of employee’s course progress.2. Real-time anonymised feedback from employees on workplacepractices affecting their wellbeing.3. Downloads area with resources specifically for managers, and abilityto upload and share your own documents.4. An absence tool that allows you to calculate the cost of mentalsickness on the business and return on investment on the solutionsprovided.5. Legal support services (optional use, additional cost if wanted).6. Easy access to workshops and further help (optional use, additionalcost if wanted).7. CPD accredited mental health e-Learning.

Your Mente experience iscompletely customisable - youcan:

Turn ANY tools on/offCreate your own surveyUpload and share your own fileswith all staff, or only othermanagersChoose if, and when, you want toutilise further professional help


Employees will have access to CPD accredited bite-sized mental healthawareness courses on their own private portal. On your private manager portal, you can easily track where youremployees are up to with The Introduction to Mental Health Awarenesscourse modules and at a glance you can see who has completed thetraining. This allows you to keep a permanent record of all learners who havecompleted mental health training for audit purposes, adding a layer ofprotection to your business.

1. Tracking employee’s courseprogress

On your manager’s portal, you can view reports of the anonymousfeedback that your employees have given about workplace practicesaffecting their mental health. This will allow you to pinpoint the pressure points and can make theappropriate changes or investigations. You can choose from a selection of workplace surveys based on whatyou are looking to find out or create a bespoke survey specifically foryour sector. Don’t want the feedback function? No worries – any of thetools can be switched on or off.

2. Feedback from youremployees


The ‘Downloads’ section of the manager’s portal contains resourcesmade specifically to support managers. Documents cover importanttopics around the subject of mental health in the workplace, andinclude: - Being Trauma Informed Guide- Dealing With A Mental Health Absence Guide- Employment Tribunals Guide- Having Difficult Conversations Guide- Helping An Employee Return To Work After Mental Illness Guide- Managing Conflict Guide- Managing Stress Guide- Mental Health Policy In this ‘Downloads’ section on the manager’s portal, managers can alsoupload any documents that they want to share with either all of theiremployees, or only other managers. Employees/managers will then beable to see these shared documents in their own private portal.

3. Downloadable resource area


4. Absence tool

Absenteeism because of mental ill-health is believed to cost UKemployers £8 billion every year. The managers’ portal houses a staffabsence tool so that you can easily track sickness and its associatedcosts for your business. It allows you to: - Record the number of staff absences at your organisation, breaking itdown into mental health and physical health.- Calculate the cost of mental sickness and physical sickness on thebusiness.- Calculate the return on investment for solutions provided.

5. Legal support services

Mente can provide you with legal support services. This is an optionaladditional service - please contact us for a quote if you are interested inutilising it. This service is operated by Absorb Law. You can choose to access a 24/7 employment law advice line. Thisremoves the hassle of keeping up to date with legislation and providesyou with the day to day employment advice you need. This service ismanned by up to 70 qualified employment lawyers, and you can use itas many times as you would like. All employment law advice line clients also benefit from indemnityinsurance cover. Underwritten by Abbey Legal, the policy provides upto £1million of indemnity per annum. The insurance will, if necessary,pay for your legal defence costs and any awards against you shouldyour business be brought before an employment tribunal.


6. High qualityworkshop access

We offer easy access to high quality workshop solutions. These can be easily accessed through Mente and are paid for only if youwould like to utilise one. For details of our current workshops please contact us [email protected], or call us on 0330 0161 883.

7. CPD accredited mentalhealth e-Learning

On your private manager portal, you too have access to our CPDaccredited bite-sized mental health awareness courses. Our coursesare a unique alternative to expensive classroom training and areavailable digitally, in audio, and in print. There are a number of different courses including The Introduction toMental Health Awareness. This is made up of 6 bite-sized modules thatwill each take about 5 minutes to complete. This course covers thebasics of mental health, as well as giving tips on staying well, andsignposting to further help if needed. You also have access to other awareness courses on a variety ofsubjects such as workplace stress, suicide, trauma, resilience, andmanaging financial distress. They can sit these courses if they wouldlike to find out more about these topics.


To try a demo ofMente, or to getmore information:

[email protected]

0330 0161 883

Society 1,9-1o Cross Street,

PrestonPR1 3LT