Researchers Use Google Glass In Public, And You Won’t Believe How People

React

Tamara Denning, Zakariya Dehlawi, and Tadayoshi Kohno

In Situ with Bystanders of Augmented Reality Glasses: Perspectives on

Recording and Privacy-Mediating Technologies

Tamara Denning, Zakariya Dehlawi, and Tadayoshi Kohno

BACKGROUND

Augmented Reality Devices

• Augmented Reality: Vision‒ Sensing‒ Real-Time Context‒ Information Overlay

• Notables‒ Steve Mann• EyeTap

‒ Thad Starner• Tech Lead: Google Glass

Augmented Reality: Productization

• Coming to market‒ SpaceGlasses‒ Glass‒ castAR‒ …

Augmented Reality: Productization

• Coming to market‒ SpaceGlasses‒ Glass‒ castAR‒ …

‒ All of them have a camera!

Privacy Concerns

Banned at restaurants

Concerns about personal information and “hackers”

RESEARCH DESIGN

Research Goal

• Investigating underlying issues of augmented reality and privacy via in-situ interviews

In-Situ Interviews with Bystanders

• Observation & semi-structured interviews in cafes‒ 12 field sessions‒ 8 cafes‒ Spring & Summer 2013‒ 31 participants

Field Sessions

• Researcher pair (F/M):A. Researcher observing and

interviewingB. Researcher wearing mock

AR device

Semi-structured Interviews1. Did you notice the glasses that (s)he’s wearing? What about them did you notice?

2. Have you heard about those kinds of glasses? What have you heard?

3. Did you know that those kinds of glasses have electronics and a display attached?

4. Did you know that you can record video with those kinds of glasses?

5. Why do you think someone would want to wear those kinds of glasses?

6. Do you think recording with those glasses is similar to recording with a cell phone? Why?

7. How do you feel about being around someone who is wearing those kinds of glasses? Why?

8. Would you want someone with those kinds of glasses to ask your permission before recording a video?

9. Would you be willing to wear something that would block someone from being able to record you?

RESULTS

AR Interview Results: Bystander Reactions

• Bystander reactions ranged (predominantly indifferent or negative)

• 1/3 of participants did not notice the glasses

AR Interview Results: Bystander Reactions

• Bystander reactions ranged (predominantly indifferent or negative)

• 1/3 of participants did not notice the glasses

AR Interview Results:Permission & Notification

• Over 1/2 of participants would want to be asked permission– If they were the focus of recording– If it was feasible

• Some participants expressed interest in blocking technologies

AR Interview Results:Permission & Notification

• Over 1/2 of participants would want to be asked permission– If they were the focus of recording– If it was feasible

• Some participants expressed interest in blocking technologies

• The participants felt a sense of Helplessness

MITIGATIONS

Mitigations

• Not a new problem• Untrustworthy Devices– Facial Recognition Disruption– Laser pointers– “Fists”

• Trustworthy Devices– World-Driven Access Control, Roesner et. al.– PlaceAvoider, Templeman et. al.

Helplessness

“I would want them to ask -- as a courtesy. But legally there’s not much you can do. It’s like the Google founder said in 2007, or 2006, ‘privacy is

dead.’ It ‘doesn’t exist anymore.’ It doesn’t bother me that much anymore.”

“Privacy is Dead”

“I would want them to ask -- as a courtesy. But legally there’s not much you can do. It’s like the Google founder said in 2007, or 2006, ‘privacy is

dead.’ It ‘doesn’t exist anymore.’ It doesn’t bother me that much anymore.”

• What can we do?

More Info

• The Paper– Tamara Denning, Zakariya Dehlawi, and Tadayoshi

Kohno. In Situ with Bystanders of Augmented Reality Glasses: Perspectives on Recording and Privacy-Mediating Technologies. In Proceedings of the 32nd International Conference on Human Factors in Computing Systems (CHI '14), 2014.

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