research on employee satisfaction

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MADAN MOHAN MALVIYA UNIVERSITY OF TECHNOLOGY

CENTRE FOR MANAGEMENT STUDIES

A RESEARCH PROJECT REPORT ON

ANALYSIS OF EMPLOYEE SATISFACTION AT

V.N DYERS PVT LTD LUCKNOW

SUBMITTED IN PARTIAL FULLFILMENT OF THE DEGREE OF MBA

By SHUBHAM PANDEY

2014063156

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F$%"-+. CMS /MMMUT/ G&!$,"!

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BONAFIDE CERTIFICATE

T,#( #( +& %!+#'. +,$+ SHUBHAM PANDEY #( $ &n$'#d (+"dn+ &'

Cn+! '&! M$n$n+ S+"d#( &' +,#( %&--/ !#(+!d '&! MBA

d! !&!$ '&! +, .$! 20142016) H ,$( d&n ,#( !($!%,

!&!+ &n +, +&#% &' ANALYSIS OF EMPLOYEE

SATISFACTION IN V N DYERS PVT LTD LUCKNOW”. A

SUMMER PROJECT REPORT #( $ $!+ &' %"!!#%"-")

M() N#*d#+$ C,$+"!*d# M$7) G) S)TRIPATHI

8P!&7%+ G"#d9 8C&&!d#n$+&!9

2


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DECLARATION

I ,!. d%-$! +,$+ +, !&7%+ +#+-d #( $ #% &' STUDY OF

ANALYSIS OF EMPLOYEE SATISFACTION AT V.N DYERS

PVT LTD LUCKNOW”. T, !($!%, :&! %$!!#d &"+ . "nd!

+, "#d$n% $nd ("!*#(#&n &' M() N#*d#+$ C,$+"!*d#) T,

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T, :&! ,$( n ("#++d #n $!+#$- '"-'#-n+ &' MASTERS IN

BUSINESS ADMINISTRATION &' MADAN MOHAN MALVIYA

UNIVERSITY OF TECHNOLOGY)

PLACE; SIGNATURE;

DATE;

3


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ACKNOWLEDGEMENT

I %&n(#d! .(-' *!. '&!+"n$+ +& + +, &&!+"n#+. +& %$!!. &n $ !($!%, &n ANALYSIS

OF EMPLOYEE SATISFACTION A+ V N DYERS PVT LTD) I &+ &&!+"n#+. +& + $

!$%+#%$-


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PREFACE

T, ("%%(('"- %&-+#&n &' +,#( !&7%+ :$( $ "n#>" "#!d d"!#n +, +%,n#%$- (((#&n)

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TABLE OF CONTENTS

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COMPANY PROFILE

COMPANY PROFILE

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Company nameV.N DYERS PVT LTD

LUCKNOW

Establishes in 1999

Company type Textile industry

area 5 ares

!o" o# employee 1500

$uthori%ed apital &in

's(

1200 rore

Capaity 500 )illion meters o#

#abris per year

*ebsite +++",nsuitin-s"om

http://www.vnsuitings.com/http://www.vnsuitings.com/


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N: P!&7%+( $! #n %&n(#d!d '&! '"!+,! %$$%#+. "#n+( #n $-- +, !&d"%+#&n (" d#*#(#&n() T, :,&- "n#+ #( $(d &n +,

-$+(+ +%,n&-&#( $*$#-$- #n +, :&!-d/ +& + #n+!n$+#&n$- (+$nd$!d( #n +,

!&d"%+() And %&n(+$n+ " !$d$+#&n #n +, +%,n&-&#( #( d&n +& $!$(+

32


33/61

:#+, +, :&!-d) T, %&$n. ,$( $-(& (+!#%+-. '&--&:d +, "-+#$+ ,#-&(&,./

(+ >"$-#+./ %&+#+#* !#%/ $nd +# &"nd d-#*!.)

E*n #n +, !$ &' +&", %&+#+#&n '!& $-- &*! +, %&"n+!./ +, %&$n. #(

(+#-- &*#n '&!:$!d . -$( &"n% :#+, (+!&n ("&!+ '!& #+( %"(+&!(/

d*&+d "#!n+)

33


34/61

S6i44i4! Dii1i4

T, %&$n. &''!( >"$-#+. ("n .$!n $n"'$%+"!d &n -$+(+ $%,#n!#( 8-#

LM/ SHALFHORST 33@ A"+&%&n!9 $d '!& '#! !&%"!d '!& :&!-d

-$d!( R-#$n% $nd G!$(#)

T,#! (#n- .$!n #( 100K :$


35/61

P!&d"%+ R$n;

F#! C&n+n+ C&"n+ R$n T. End U(

R#n S"n

Y$!n

100K P&-.(+! N 10 +& N 40 S#n- n#++#n$*#n

R#n S"n

Y$!n100K P&-.(+! N 215 +& 245 D&"- n#++#n$*#n

R#n S"n

Y$!n

P&-.(+!V#(%&( N 10 +& N 45 S#n- n#++#n$*#n

R#n S"n

Y$!n

P&-.(+!

V#(%&(

N 215 +& 245 D&"- n#++#n$*#n

Weai4! a4< Pr3e11i4! Dii1i41

VN D.!( $! +, -$!(+ $n"'$%+"!!( &' P&-.(+!V#(%&( 86?K33K9

-ndd ("#+#n #n +, n&!+,$(+!n !#&n &' Ind#$)

35


36/61

F$!#%( $! $d &n SULER 8!&7%+#-9 -&&( $nd A#!7+ L&&( $nd

!&%((d &n -$+(+ P!&%((#n $%,#n!.) T,( $! "(d '&! !&d"%+#&n &'

:#d *$!#+. &' ("#+#n +:n 54 60 #n%,( :#d+,) T, +.#%$- GSM *$!#(

'!& 1?5 +& 400)V$!#+. &' %&"n+( $! "(d) A-- &"! '$!#%( + +, (%#'#%

!&#(d (+$nd$!d( ISO 001200@)

T,#! >"$-#+. #n%-"d( $ :#d !$n &' -$#n/ T!&*#n/ $++. ("#+#n '&! "n#'&!(

$nd +"(($!(/ d!#--(/ +:#--( 8n&n dn#9 '&! '$n%. ("#+#n) A-- +,( $! $*$#-$- #n

*$!#&"( !d(#%( 8(++9/ GSM/ (,$d(/ '- +%)

T, %&$n. #( !&%"!#n A#! 7+ -&&( '&! '$(+! $nd %&(+ ''%+#* !&d"%+#&n)

T,#! n#++#n d#*#(#&n ,$( *$!#+. &' In+!-&% $nd B"++!(%&+%, 8FOMA9

>"$-#+.) #d !$n( &' GSM #n &+, +, >"$-#+#( $! $*$#-$-)

T,#! %"(+&! +$!+ !&" %&!#(( &' '$!#% $n"'$%+"!!(/ !$d.$d

$!n+!( '&! "n#'&!( $nd '$n%. %-&+,() T, %&$n. ,$( #n #+( %"(+&!(

-#(+ !(+##&"( #n(+#+"+#&n( -# Ind#$n M#-#+$!./ :,#%, ,$( %!+#'#d +, (+!#%+

$#n+n$n% &' >"$-#+. . #(("$n% &' C&n+!&--!$+ &' "$-#+. A(("!$n% #n #+(

'$*&! #n $dd#+#&n +& $n ISO 0012000)

36


37/61

Mare0i4!

#+, +, %&#n$+#&n &' ("!#&! >"$-#+. !&d"%+( -# &-.(+! ("n .$!n

&-.(+! *#(%&( .$!n $nd ''%+#* $!+#n (+!$+#(/ +, %&$n. ,$( n

$- +& + $ '&!#d$- $!+ !(n%) T&d$. #n +, #nd( &' d#(%!n#n

%&n("!(/ +, !$nd n$ *n("#+#n( ,$( %& (.n&n.&"( :#+, >"$-#+.

("#+#n)

V) N) D.!( !&%((&!( P*+) L+d) ,$( $ :#d d#(+!#"+#&n n+:&! &' $n+(

$%!&(( +, %&"n+!.) T,#! $n+( (nd( !"-$! 'd$% &n +, !$nd/ $!+

+!nd( $nd $!+ nd( n$-#n "( +& $ +!$% &' +, ,$n#n( #n +,

$!+)

O"! %&$n. #( $-(& $n"'$%+"!#n %"(+&#=d '$!#%( -# &-.(+! ("n .$!n/

("n .$!n/ &-.(+! *#(%&( .$!n '&!


38/61

T,. ,$* (+$+ &' +, $!+ R D d$!+n+ >"#d :#+, +$ &' >"$-#'#d

!&'((#&n$-( :,& $! %&n+#n"&"(-. n$d #n "$-#+. '$!#%() A-- +, %,#%$-( "(d d"!#n *$!#&"( (+$( &'

!&d"%+#&n $! +,&!&",-. +(+d $nd *$-"$+d) -&. -$+(+ +%,n&-&.

$nd +%,n#>"( #n &"! R D d$!+n+ +& n,$n% +, >"$-#+. &' &"! !&d"%+()

V) N) D.!( ,$* -$&!$+&!. :,#%, &((( -$+(+ $%,#n( $nd +(+#n

>"#n+() T, -$&!$+&!. >"#n+( #n $-- +, +,! d#*#(#&n &' %&$n. $!

!&%"!d '!& +, (+ %&$n#( #n +, #nd"(+!.)

"$-#+. #( +, (+!n+, &' %&$n. :,#%, #( +, &"+%& &' %&n+#n"&"(

#nn&*$+#&n +,!&", !(#(+n+ !($!%, $nd d*-&n+) R($!%,!( $nd

(%#n+#(+( $! #n $!$(+ :#+, +, %,$n#n +!nd( $nd (+!#*#n ,$!d +&

*&-* !&d"%+( :,#%, %$n ($+#('. +, !>"#!n+( &' %"(+&!()

38


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Gra86=r Te0ile I4


40/61

Mi11i4

BEING ORLD CLASS TETILE ORGANIATION BY

PROVIDING HIGHEST UALITY OF PRODUCTS ITHIN

MINIMUM COST

Vi1i4

BEING ORLD CLASS TETILE ORGANIATION BY

PROVIDING HIGHEST UALITY OF PRODUCTS ITHIN

MINIMUM COST

40


41/61

SWOT a4aly1i1

S0re4!08

G&&d !$nd >"#+.

R"-$! "d$+#n &' +%,n&-&.

H#, >"$-#+. (+$nd$!d(

H#, !&d"%+#&n %$$%#+. G&&d :&!#n %&nd#+#&n

L$&!$+&!#( '&! +(+#n +, >"$-#+. &' +, !&d"%+)

Wea4e11

S#(#--d :&!'&!%

C&$!$+#*-. ,#, !#%(

L(( n"! &' (#--d :&!!

41


42/61

O66r0=4i0ie1

A !$nd #$ #( *!. &&d )+,. %$n ,$* *!. &&d %"(+&!(

F$!#%$+#&n '&! *$!#&"( %&$n#(

I+( -$nn#n +& (!*( -&$--.

T8rea01

F$!#%$+#&n '&! *$!#&"( %&$n#(

I+( -$nn#n +& (!*( -&$--.

42


43/61

OB/ECTIVES OF THE ANALYSIS

T& '#nd &"+ +, :,+,! +, -&. $! ($+#('#d &! n&+ ($+#('#d :#+,

+,#! 7&)

T& %,% +, !%n+$ &' ($+#('$%+#&n &' -&. :#+, +, 7&)

T& d#(%"(( $nd ("(+ *$!#&"( +,&d( +& #!&* 7& ($+#('$%+#&n)

T& '#nd +,$+ -&.( $! :&!#n :#+, +,#! '"-- %$$#-#+#( &! n&+)

43


44/61

RESEARCH METHODOLOGY

RESEARCH TYPE; DESCRIPTIVE

SAMPLE DESIGN; NON PROBABILITY 8CONVEINENCE

SAMPLING9

UNIVERSE ; V)N DYERS AND PROCESSOR PVT LTD

SAMPLE SIE ;30 EMPLOYEES 8ALL THREE LEVELS9

SOURCES OF DATA

PRIMARY DATA (+!"%+"!d "(+#&nn$#!)

SECONDARY DATA; : (#+(/ 7&"!n$-(/ E 7&"!n$-(/ $nn"$- !&!+(

/$$=#n( /&&( +%)

44


45/61

Da0a a4aly1i1

Are y= 1a0i12ie< @i08 5a38i4ery a4< 0e384l!y

80%

15%5%

YES 80 %

NO 20 %

NOT SURE 5 %

45


46/61

Are y= 1a0i12ie< @i08 y=r 1alary 6aa!e

.$T/./E 80 80

!T .$T/./E 20 20

46


47/61


48/61

D y= !e0 1alary 4 0i5e

48


49/61

Are y= Sa0i12ie< @i08 y=r 7- a4< i4< 2 @r

y=


50/61

Are y= 1a0i12ie< @i08 5a4a!e5e40

50


51/61

E56lyee ie@ a-=0 Career a4< Deel65e40 i4

08e 356a4y

51


52/61

FINDINGS

On +, $(#( &' +,#( ("!*. :#+, +, -&.( &' V)N D.!( $nd P!&%((&! *+

L+d I $n$-.=d +,$+ &(+ &' +, -&.( $! ($+#('#d :#+, +, %&$n.)

M&(+ &' +, !(&ndn+( :! :&!#n +,! (#n% -$(+ 5 +& @ .$!(/ +,.

$! !$nn+ -&.( +,#( (,&:( @0 K &' -&. $! ($+#('#d)

M&(+ &' +, -&.( $%%+ +,#! ($-$!. +:n 10/000 +& 45/000

$%%&!d#n +& +,#! -###-#+. +,#( (,&:( ?5 K -&. $! ($+#('#d :#+,

($-$!. $%%&!d#n +& +,#! -###-#+.)

?@K &' +, -&.( $! ($+#('#d :#+, +,#! d(#n$+#&n)

@2K &' -&.( $! ($+#('#d :#+, +, !(&n(##-#+#( $nd

$n$n+))

52


53/61

RECOMMENDATION

T& #n%!$( +, 7& ($+#('$%+#&n -*- &' +, -&. +, %&$n. (,&"-d

%&n%n+!$+ $#n-. On +, #n%n+#* $nd !:$!d (+!"%+"! $nd

&+#*$+#&n$- (((#&n)

C&$n. (,&"-d #* !&&+#&n$- +& +,( -&.( :,& d(!* #+)

T,! (,&"-d On %&"n#%$+#&n :#+, T& $n$n+ $nd

-&.( (& +,$+ #' -&.( $! ,$*#n $n. !#*$n%( (& +,&( %&"-d

(&-*)

53


54/61

LIMITATIONS

S8r0 0i5e 6eri<

La3 2 re1641e1

E*n +,&", +, !&!+ '#n#(,d &n +#/ #+ d&( n&+ $n +,$+ I d#d n&+ '$%

$n. !&- #n dn +,#( !($!%,) E*!. (+"dn+ $. ,$* d#''!n+ !&!+

(#n% : :&! #n d#''!n+ -$%() T, &(+ d#''#%"-+ !&- +,$+ I '&"nd

d"!#n dn +,#( !($!%, :$( d#''#%"-+ +& + #n'&!$+#&n '!& $n$!(

:,#- dn >"(+#&nn$#!) I+ $. %$"( +, -&. +,! #( !$--. "(.

:#+, %"(+&! &n +, %$--( $nd &+,! $%+#*#+#( ("%, $( %&n+!&--#n +,#!

("&!d#n$+( &! 7"n#&!) M&(+ &' +, :&"-d n&+ ,$* $n. :#-- #' I $( +,

d"!#n +, :&!#n ,&"!() T,! $! 7"(+ $ ': $n$!( :,& :$n+ +& '#-- +,

>"(+#&nn$#! d"!#n -"n%, +#/ !$ +#/ *n :,n +, :&!#n ,&"!(

$((d +,.! ,$!d +& !$%,) I+( $-(& ,$!d +& + d #n'&!$+#&n '!&

+, I nd +& !&#( +& n&+ -$ +, #&!+$n+ #n'&!$+#&n +& $n.&n)

T,$+ #( :,. I %$nn&+ "+ +, !$- d$+$ n"! &n +, !$, &! %,$!+) B%$"(

+,$+ :$( . %&$n. !#*$%. -# $(#% !#%/ n"! &' (+&%( ! &n+,/

&! ,&: "%, +, &!$+#&n %&(+) O+,! !&- +,$+ I '-+ :$( +, +# +& d&

+,#( !($!%, :$( (& -##+d)

54


55/61

CONCLUSION

R-$+#&n +:n $n$n+ $nd :&!!( #( &&d "+ T,. ,$* (&

#("nd!(+$nd#n)

&!#n %&nd#+#&n &' +, %&$n. #( ($+#('$%+&!. '&! -&.)

M&(+ &' +, -&.( ,$* &(#+#* *#: $&"+ ,#( ("!*#(&!()

M&(+ &' +, -&.( $! ($+#('#d :#+, +&&-( $nd >"#n+ !&*#dd .

+, %&$n.)

E*!. E-&.( $! n&+ %&-+-. ($+#('#d :#+, +,#! 7& $-+,&",

+,#! ($-$!. #( &&d '&! n&",)

55


56/61

SUGGESTIONS

1) I+ #( ("(+d +& #!&* +, d+, &' +!$#n#n $nd #+ "(+ #n*&-* &! #n

%$!! !&!$(

2) T, -&.( $! "$- $. '&! >"$- :&! $nd +& #n%!$( +, P$.(%$- &' +,

-&.( :,& :&! '!"#+'"--. !&d"%+#*-.))

6) T, &!$n#=$+#&n( (,&"-d +$ $("!( +& $!%#$+ $nd !:$!d +,

-&.( :,& '#nd #nn&*$+#* $nd ++! :$.( &' dn +, +$(()

?) I+ (,&"-d %&n(#d! +, ("(+#&n( $nd !%&nd$+#&n( #*n . +,

-&.( $nd (,&"-d +$ %&!!%+#* $%+#&n()

@) A !#*$n% %-- (,&"-d (+$-#(,d (& +,$+ +, -&.( %$n "+ '&!+,

+,#! !&-( :#+,&"+ $n. ,(#+$+#&n &! ,#nd!$n%)

56


57/61

) ,n +, -&.( -#* +,$+ +,. ,$* $ *% +,$+ %$!!#( #n'-"n%/ #+

dn( +,#! %&#+n+ +& +, &!$n#=$+#&n $nd n%&"!$( $ %&n+#n"&"(/

&(#+#* d#$-&"

10) E-&. ($+#('$%+#&n/ #n +"!n/ +!$n(-$+( d#!%+-. #n+& $ddd *$-" #n +!(

&' !'&!$n%/ %"(+&! !-$+#&n(/ $nd !&'#+$#-#+.

11) I+ #( ("(+d +,$+ . &n#n " %,$nn-( '&! 'd$% $nd $((((#n

-&. ($+#('$%+#&n/ $n$n+ %$n $ #n'&!d d%#(#&n( +,$+ :#--

$--&: '&! #n%!$(d !&d"%+#*#+./ 7& ($+#('$%+#&n/ $nd -&.$-+. . +$!+#n .

$!$( &' %&n%!n)

57


58/61

ANNEURE

58


59/61

59


60/61

60


61/61

Bi-li!ra68y

B1

E-&. En$n+; T&&-( '&! An$-.(#(

P!$%+#%/ $nd C&+#+#* ))) H) M$%./ Bn7$#n S%,n#d!/ $!n M) B$!!$

E-&. J& S$+#('$%+#&n . J PELTIER

$n$-.= -&. . B. B,$+,# J$&d$$!$%,%,#

We-1i0e19#

:::)*n("#+#n()%&

,++;n):##d#$)&!

:::)%%(n+)&!

:::)!#n)%&

:::)#&(!7&"!n$-()&!

:::)(-#d(,$!)n+

:::)#n'&n&:)%&

www.academia.edu

:::)*n("#+#n(&n)%&

:::)*n("#+#n(+:&)%&
http://www.google.co.in/url?sa=t&rct=j&q=&esrc=s&source=web&cd=6&cad=rja&uact=8&ved=0CEIQFjAFahUKEwiYicLJhf3IAhUEIqYKHZCaB8s&url=http%3A%2F%2Fwww.academia.edu%2F4066547%2FResearch_Project_Employee_Job_Satisfaction&usg=AFQjCNGbQo2d-ke5fRi2FHxbjQKBzhHhfghttp://www.vnsuitings.com/http://www.ccsenet.org/http://www.grin.com/http://www.iosrjournals.org/http://www.slideshare.net/http://www.info-now.com/http://www.vnsuitingsone.com/http://www.google.co.in/url?sa=t&rct=j&q=&esrc=s&source=web&cd=6&cad=rja&uact=8&ved=0CEIQFjAFahUKEwiYicLJhf3IAhUEIqYKHZCaB8s&url=http%3A%2F%2Fwww.academia.edu%2F4066547%2FResearch_Project_Employee_Job_Satisfaction&usg=AFQjCNGbQo2d-ke5fRi2FHxbjQKBzhHhfghttp://www.vnsuitings.com/http://www.ccsenet.org/http://www.grin.com/http://www.iosrjournals.org/http://www.slideshare.net/http://www.info-now.com/http://www.vnsuitingsone.com/

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