research and deployment of analytics in learning settings

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Research and Deployment of Analytics in Learning Settings Katrien Verbert PAWS Meeting 9 April 2012 School of Information Sciences, University of Pittsburgh

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Page 1: Research and Deployment of Analytics in Learning Settings

Research and Deployment of Analytics in Learning Settings

Katrien Verbert���

PAWS Meeting 9 April 2012 School of Information Sciences, University of Pittsburgh

Page 2: Research and Deployment of Analytics in Learning Settings

Human-Computer Interaction

prof. Erik Duval

“Flexible Interaction between people and information”

Awareness & Sense-making

Computer Graphics

Language Intelligence & Information Retrieval

prof. Phil Dutré

prof. Sien Moens

http://hci.cs.kuleuven.be/

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more focus on interaction...

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tracking traces

Rescuetime Rabbit- eclipse plugin

Blogs

Twitter

Page 6: Research and Deployment of Analytics in Learning Settings

tracking traces

Rescuetime Rabbit- eclipse plugin

Blogs

Twitter

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tracking traces

www.role-project.eu

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Duval, Erik. Attention please! Learning analytics for visualization and recommendation, Proceedings of LAK11: 1st International Conference on Learning Analytics and Knowledge, pages 9-17, ACM (2011)

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objectives

• self-monitoring for learners

• awareness for teachers

• learning resource use and recommendations

• part of Learning Analytics research [ACM LAK conf., Siemens 2011,

Duval 2011]

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overview

• Student Activity Meter

• Step Up!

• Recommender systems for learning

• Future research plans

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Student activity meter (SAM): demo.

http://ariadne.cs.kuleuven.be/monitorwidget-rwtheval/ or http://bit.ly/I8AYV1

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Design Based Research Methodology

• Rapid prototyping

•  Evaluate Ideas in short iteration cycles of Design, Implementation

& Evaluation

•  Focus on Usefulness & Usability

• Think-aloud evaluations, SUS (System Usability Scale) surveys,

usability lab, ...

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Iteration one •  usability and user satisfaction evaluation

•  12 CS students, using a -based

time tracker

•  2 evaluation sessions:

•  task based interview with think aloud (after

1 week of tracking)

•  user satisfaction (SUS & MSDT) (after 1

month)

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User satisfaction

• average SUS score: 73%

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iteration two

• 20 persons: 3 CGIAR, 2 Law, 8 CS teachers & 7

CS TA’s.

• An online survey about usefulness, teacher issues and how the tool can resolve these.

• on average: 40 mins are spent using SAM.

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CGIAR CASE STUDY

Provide feedback to the students

Being aware of what students are doing

Knowing about collaboration and communication

Knowing which documents are used and how much

Knowing how and when online tools have been used

Finding the students who are not doing well

Finding the best students

Knowing how much time students spent

Knowing if external learning resources are used

issue for teacher addressed

?!✔

✔ ?!

?!?!

✔ ✔ ?!?!✔

?!

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demographics

evaluation goal

design changes

negative positive

I. 12 CS

students

usability, satisfaction, preliminary usefulness

1st iteration small usability

issues

• ↑learnability • ↓errors • good satisfaction • usefulness positive

II. 19

teachers & TA’s

assessing teacher needs,

use & usefulness

help function resource

recomm. not useful

• provides awareness • all vis. useful • many uses • 90% wants it

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iteration three

• open course on learning and knowledge

analytics, http://bit.ly/dWYVbX

• 12 visual analytics enthousiasts + experts (who

also teach)

• almost identical survey to CGIAR case.

Page 20: Research and Deployment of Analytics in Learning Settings

LAK CASE STUDY

Provide feedback to the students

Being aware of what students are doing

Knowing about collaboration and communication

Knowing which documents are used and how much

Knowing how and when online tools have been used

Finding the students who are not doing well

Finding the best students

Knowing how much time students spent

Knowing if external learning resources are used

issue for teacher addressed

✗ ✔

?!

?!

?!

?!

✔ ?!

✔ ?!

✗ ?!

?!

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ideas from experts

1

2

3

4

5 detailed information per student

the used resource types

detailed information of 2 students

detailed usage stats of resources

stats or vis. on content creation

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demographics

evaluation goal

design changes

negative positive

I. 12 CS

students

usability, satisfaction, preliminary usefulness

1st iteration small usability

issues

• ↑learnability • ↓errors • good satisfaction • usefulness positive

II. 19

teachers & TA’s

assessing teacher

needs, use & usefulness

help function resource

recomm. not useful

• provides awareness • all vis. useful • many uses • 90% want it

III. 12

participants

assessing teacher

needs, expert feedback, use & usefulness

re-orderable parallel

coordinates with

histograms

most addressed needs are indecisive

• provides awareness and feedback • many uses • 66% want it • recomm. can be useful

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Iteration four

• a CS course on C++ programming

• 11 people: 7 teachers, 2 TA’s & 1 course

planner

• richer data set: tracking from programming

environment

• qualitative study using a structured face-2-face

interview ���

with 25 open questions.

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USER SATISFACTION

• average SUS score: 69,69%

all: want to continue using it 9/11: give it to students

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demo-graphics

evaluation goal

design changes

negative positive

I. 12 CS

students

usability, satisfaction, preliminary usefulness

1st iteration small usability

issues

• ↑learnability • ↓errors • good satisfaction • usefulness positive

II. 19

teachers & TA’s

assessing teacher needs, use & usefulness

help function resource

recomm. not useful

• provides awareness • all vis. useful • many uses • 90% want it

III. 12

participants

assessing teacher needs, expert

feedback, use & usefulness

re-orderable PC with

histograms

most addressed needs are indecisive

• provides awareness and feedback • many uses • 66% want it • recomm. can be useful

IV. 11

teachers & TA’s

use, usefulness & satisfaction

filter & search, icons, zooming in line chart,

editing PC axes

conflicting visions of

students doing well or at risk

• provides time overview • provides course overview • PC assist with detecting problems • many uses & insights • 100% want it

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conclusion

• SAM enables to find a wide variety of ���

new insights

• a better course overview

• understanding student time spending

• almost all participants want to continue

using SAM

26

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Santos Odriozola, Jose Luis; Govaerts, Sten; Verbert, Katrien; Duval, Erik Goal-oriented visualizations of activity tracking: a case study with engineering students, Proceedings of LAK12: 2nd

International Conference on Learning Analytics and Knowledge, pages 10, ACM (to appear)

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Human-Computer Interaction Course

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http://bit.ly/I7hfbe

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usage

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User satisfaction

• average SUS score: 77%

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Nikos Manouselis, Hendrik Drachsler, Katrien Verbert and Erik Duval. Recommender Systems for Learning. SpringerBriefs in Computer Science, 90 pages, Springer US  (to appear).

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http://bit.ly/A4CwZU

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challenges

• Evaluation

• Data sets

• Context

• User interfaces

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EVALUATION & DATA SETS

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Verbert, Katrien; Drachsler, Hendrik; Manouselis, Nikos; Wolpers, Martin; Vuorikari, Riina; Duval, Erik. Dataset-driven research for improving TEL recommender systems, LAK11:1st International

Conference on Learning Analytics and Knowledge, pages 44-53 (2011)

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http://bit.ly/acBKsp

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how to achieve objectives

•  Setting up a website / maintain TELeurope group community

•  Set up a open data repository for sharing educational datasets and

related researches outcomes

•  Organizing annual workshop and SI

•  Organizing a data competition like in TREC

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dataTEL challenge & dataTEL cafe event

•  a call for TEL datasets

•  eight data sets submitted

http://bit.ly/ieqmWW

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http://dev.mendeley.com/datachallenge/

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Mendeley APOSDLE ReMashed Organic.edunet

Mace Melt

Collection period 1 year 3 months 2 years 9 months 3 years 6 months

Users 200.000 6 140 1.000 1.148 98

Items 1.857.912 163 96.000 11.000 12.000 1.923

Activities 4.848.725 1.500 23.264 920 461.982 16.353

reads + + - - + -

tags - (+) + + + +

ratings (+) - + + + +

downloads + + - - + +

search - + - - + -

collaborations - + - - - -

tasks/goals - + + - - -

sequence - + - - - -

competence - + - - + -

time - - - - + +

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Sam

Ian

Neil

A

B

C

high correlation

User-based CF

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Sam

Ian

Neil

A

B

C

high correlation

Item-based CF

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similarity measures

• Cosine similarity

• Pearson correlation

• Tanimoto or extended Jaccard coefficient

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similarity measures

MAE of item-based collaborative filtering based on different similarity metrics

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algorithms

MAE of user-based, item-based and slope-one collaborative filtering

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CONTEXT

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Verbert, Katrien; Manouselis, Nikos; Ochoa, Xavier ; Wolpers, Martin; Drachsler, Hendrik; Bosnic, Ivana; Duval, Erik. Context-aware recommender systems for learning: a survey and future challenges, IEEE

Transactions on Learning Technologies, 20 pages (Accepted)

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data dimensions

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challenges

• context acquisition

• standardized representation of contextual data

• evaluation

• user interfaces

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VISUALIZING THE RATIONALE OF RECOMMENDATIONS���

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Visualizing recommendations

adapted from Keim et al. 2008

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objectives

• Address cold start issues

• Justification and trust

• Richer interaction capabilities

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examples

Klerkx and Duval 2009

O'Donovan et al. 2010

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Suggestions welcome!

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Questions?

[email protected] twitter : @katrien_v

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References

•  Duval, E. (2011). Attention please!: learning analytics for visualization and recommendation. In Proceedings of the 1st International Conference on Learning Analytics and Knowledge, (pp. 9-17), ACM.

•  D. Keim, G. Andrienko, J.-D. Fekete, C. Go ̈rg, J. Kohlhammer, and G. Melanc ̧on. Visual Analytics: Definition, Process, and Challenges. In A. Kerren, J. Stasko, J.-D. Fekete, and C. North, editors, Information Visualization, volume 4950 of Lecture Notes in Computer Science, pages 154–175. Springer Berlin / Heidelberg, 2008

•  J. Klerkx and E. Duval. Visualising social bookmarks. Journal of Digital Information, 10(2):1–40, 2009

•  J. O'Donovan, B. Gretarsson, S.Bostandjiev, C. Hall, and T. Hollerer. SmallWorlds: Visualizing Social Recommendations. In G. Melançon, T. Munzner, and D. Weiskopf (eds) Eurographics/ IEEE-VGTC Symposium on Visualization 2010, Volume 29 (2010), Number 3, 10 pages

•  Siemens, G. & Gasevic, D. (eds) (2011). Proceedings of the 1st conference on Learning Analytics and Knowledge 2011. ACM.