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RESEARCH AND (CO )INNOVATION IN MEDIA VRT CASE STUDY Mike Matton EECA Cluster Final Conference June 13-14, 2016, Chișinău, Moldova

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Page 1: RESEARCH AND (CO )INNOVATION IN MEDIA VRT CASE STUDY · —VRT Public broadcaster in Flanders • 2300 employees • 3 TV Channels Eén, Ketnet, Canvas 5 radio channels Radio 1, Radio

RESEARCH AND (CO—)INNOVATION IN

MEDIA

VRT CASE STUDYMike Matton

EECA Cluster – Final Conference

June 13-14, 2016, Chișinău, Moldova

Page 2: RESEARCH AND (CO )INNOVATION IN MEDIA VRT CASE STUDY · —VRT Public broadcaster in Flanders • 2300 employees • 3 TV Channels Eén, Ketnet, Canvas 5 radio channels Radio 1, Radio

— VRT

Public broadcaster in Flanders

• 2300 employees

• 3 TV Channels

Eén, Ketnet, Canvas

5 radio channels

Radio 1, Radio 2, Klara, Studio Brussel, MNM

3 on-line portals (neuws, sports, culture)

deredactie.be, sporza.be, cobra.be

In-house research lab:

VRT Onderzoek & Innovatie (Research & Innovation)

Several innovation initiatives

Page 3: RESEARCH AND (CO )INNOVATION IN MEDIA VRT CASE STUDY · —VRT Public broadcaster in Flanders • 2300 employees • 3 TV Channels Eén, Ketnet, Canvas 5 radio channels Radio 1, Radio

— CONTENTS

Motivation: research & innovation in media

Research & (co-)innovation initiatives at VRT

VRT and NEM

Page 4: RESEARCH AND (CO )INNOVATION IN MEDIA VRT CASE STUDY · —VRT Public broadcaster in Flanders • 2300 employees • 3 TV Channels Eén, Ketnet, Canvas 5 radio channels Radio 1, Radio

— MOTIVATION: WHY RESEARCH & INNOVATION

1. Traditional TV is on the decline

Linear TV ~ older generation

Average linear TV audience is

53.3 years old

Page 5: RESEARCH AND (CO )INNOVATION IN MEDIA VRT CASE STUDY · —VRT Public broadcaster in Flanders • 2300 employees • 3 TV Channels Eén, Ketnet, Canvas 5 radio channels Radio 1, Radio

— MOTIVATION: WHY RESEARCH & INNOVATION

2. Many devices

Page 6: RESEARCH AND (CO )INNOVATION IN MEDIA VRT CASE STUDY · —VRT Public broadcaster in Flanders • 2300 employees • 3 TV Channels Eén, Ketnet, Canvas 5 radio channels Radio 1, Radio

— MOTIVATION: WHY RESEARCH & INNOVATION

3. Many sources ~ offer overload

Page 7: RESEARCH AND (CO )INNOVATION IN MEDIA VRT CASE STUDY · —VRT Public broadcaster in Flanders • 2300 employees • 3 TV Channels Eén, Ketnet, Canvas 5 radio channels Radio 1, Radio

7

IN ONLY 3 YEARS, THE MEDIA ECOSYSTEM

IN FLANDERS HAS CHANGED COMPLETELY

production

aggregation

distribution

MOTIVATION: WHY RESEARCH & INNOVATION

4. International competition

Page 8: RESEARCH AND (CO )INNOVATION IN MEDIA VRT CASE STUDY · —VRT Public broadcaster in Flanders • 2300 employees • 3 TV Channels Eén, Ketnet, Canvas 5 radio channels Radio 1, Radio

— RESEARCH & INNOVATION INITIATIVES AT VRT

Research is a job, innovation is a mindset

Page 9: RESEARCH AND (CO )INNOVATION IN MEDIA VRT CASE STUDY · —VRT Public broadcaster in Flanders • 2300 employees • 3 TV Channels Eén, Ketnet, Canvas 5 radio channels Radio 1, Radio

Basic principles• Applied: in-house “customer”

• Professionals are actively involved in projectsE.g. Journalists, producer, redactionist, ...

On a formal basis (e.g. 1-2 days a week)

• Try to bring experimental technologies and trends to the production floor

• Combine technology and creative work effectively

• User testing, UX design, prototype development, demonstrations, ...

Results in validated prototypes, either• Applied in-house, or

• Exploited by spin-off or affiliated companies e.g. Limecraft, SDN2, SmallTownHeroes

Page 10: RESEARCH AND (CO )INNOVATION IN MEDIA VRT CASE STUDY · —VRT Public broadcaster in Flanders • 2300 employees • 3 TV Channels Eén, Ketnet, Canvas 5 radio channels Radio 1, Radio

— SOME RUNNING & RECENT COLLABORATIONS

other broadcastersResearch institutes universities

companies

Page 11: RESEARCH AND (CO )INNOVATION IN MEDIA VRT CASE STUDY · —VRT Public broadcaster in Flanders • 2300 employees • 3 TV Channels Eén, Ketnet, Canvas 5 radio channels Radio 1, Radio

— STRATEGIC PROGRAMMES

Content personalisation• Cross-organisation, different departments involved

• Context awareness

• Impact analytics and preduction

• Privacy & trust

Experience• Immersive formats

• Digital storytelling / transmedia / deep media / …

Efficient production• Automated workflows

• Automated metadata and linking

• IP-based content production

• Accessibility services

Info & results: http://innovation.vrt.be

Page 12: RESEARCH AND (CO )INNOVATION IN MEDIA VRT CASE STUDY · —VRT Public broadcaster in Flanders • 2300 employees • 3 TV Channels Eén, Ketnet, Canvas 5 radio channels Radio 1, Radio

What?

• VRT, EBU and iMinds

• Startups and innovative organisations

• Boxed experiments

short periods of time (periods of 3 months)

develop products with access to VRT’s infrastructure and

technological resources.

on premise, at the VRT buildings.

• Closed wallet

• Advantages for both parties:

Media technology improves case by case

VRT gets a head start in usage of technologies

Page 13: RESEARCH AND (CO )INNOVATION IN MEDIA VRT CASE STUDY · —VRT Public broadcaster in Flanders • 2300 employees • 3 TV Channels Eén, Ketnet, Canvas 5 radio channels Radio 1, Radio

https://youtu.be/e87Sb-ULOLc

Page 14: RESEARCH AND (CO )INNOVATION IN MEDIA VRT CASE STUDY · —VRT Public broadcaster in Flanders • 2300 employees • 3 TV Channels Eén, Ketnet, Canvas 5 radio channels Radio 1, Radio

— VRT SANDBOX30+ companies involved since start in 2015

Page 15: RESEARCH AND (CO )INNOVATION IN MEDIA VRT CASE STUDY · —VRT Public broadcaster in Flanders • 2300 employees • 3 TV Channels Eén, Ketnet, Canvas 5 radio channels Radio 1, Radio

— VRT SANDBOXCase 1: Zeticon - content tagging

Page 16: RESEARCH AND (CO )INNOVATION IN MEDIA VRT CASE STUDY · —VRT Public broadcaster in Flanders • 2300 employees • 3 TV Channels Eén, Ketnet, Canvas 5 radio channels Radio 1, Radio

— VRT SANDBOXCase 1: Zeticon

Page 17: RESEARCH AND (CO )INNOVATION IN MEDIA VRT CASE STUDY · —VRT Public broadcaster in Flanders • 2300 employees • 3 TV Channels Eén, Ketnet, Canvas 5 radio channels Radio 1, Radio

— VRT SANDBOXCase 1: Zeticon

Page 18: RESEARCH AND (CO )INNOVATION IN MEDIA VRT CASE STUDY · —VRT Public broadcaster in Flanders • 2300 employees • 3 TV Channels Eén, Ketnet, Canvas 5 radio channels Radio 1, Radio

— VRT SANDBOXCase 2: Current affairs to the school

http://sandbox.vrt.be/currentaffairstotheschool/

Page 19: RESEARCH AND (CO )INNOVATION IN MEDIA VRT CASE STUDY · —VRT Public broadcaster in Flanders • 2300 employees • 3 TV Channels Eén, Ketnet, Canvas 5 radio channels Radio 1, Radio

— VRT SANDBOXCase 2: Current affairs to the school

https://youtu.be/kqdmv_0ttUU

Page 20: RESEARCH AND (CO )INNOVATION IN MEDIA VRT CASE STUDY · —VRT Public broadcaster in Flanders • 2300 employees • 3 TV Channels Eén, Ketnet, Canvas 5 radio channels Radio 1, Radio

— VRT SANDBOXCase 3: Appiness spott

“Buy what you see on TV”

Page 21: RESEARCH AND (CO )INNOVATION IN MEDIA VRT CASE STUDY · —VRT Public broadcaster in Flanders • 2300 employees • 3 TV Channels Eén, Ketnet, Canvas 5 radio channels Radio 1, Radio

— VRT SANDBOXCase 3: Appiness spott

“Buy what you see on TV”

https://youtu.be/ZuqMoOO4bBA

Page 22: RESEARCH AND (CO )INNOVATION IN MEDIA VRT CASE STUDY · —VRT Public broadcaster in Flanders • 2300 employees • 3 TV Channels Eén, Ketnet, Canvas 5 radio channels Radio 1, Radio

— VRT SANDBOXCase 4: Live IP

http://sandbox.vrt.be/liveip/

Page 23: RESEARCH AND (CO )INNOVATION IN MEDIA VRT CASE STUDY · —VRT Public broadcaster in Flanders • 2300 employees • 3 TV Channels Eén, Ketnet, Canvas 5 radio channels Radio 1, Radio

— VRT SANDBOXCase 4: Live IP

https://youtu.be/U0-NLeYjmSE

Page 24: RESEARCH AND (CO )INNOVATION IN MEDIA VRT CASE STUDY · —VRT Public broadcaster in Flanders • 2300 employees • 3 TV Channels Eén, Ketnet, Canvas 5 radio channels Radio 1, Radio

Community for digitale creatives in Flanders:

• Bloggers, app-builders, photographers.

• Shopping window for young creative talent

• For collaborations with digital creatives

Organises exclusive events, workshops and

hackathons for the community.

Creates a network for young digital creatives

• To discuss about ideas

• To exchange knowledge and skills

website

Page 25: RESEARCH AND (CO )INNOVATION IN MEDIA VRT CASE STUDY · —VRT Public broadcaster in Flanders • 2300 employees • 3 TV Channels Eén, Ketnet, Canvas 5 radio channels Radio 1, Radio

Internal “start-up”

Native digital content formats and prototypes

Targets “Youtube generation”

Organised according to “lean start-up” principle

Co-creation with media users

Page 26: RESEARCH AND (CO )INNOVATION IN MEDIA VRT CASE STUDY · —VRT Public broadcaster in Flanders • 2300 employees • 3 TV Channels Eén, Ketnet, Canvas 5 radio channels Radio 1, Radio

https://vimeo.com/97311386

Page 27: RESEARCH AND (CO )INNOVATION IN MEDIA VRT CASE STUDY · —VRT Public broadcaster in Flanders • 2300 employees • 3 TV Channels Eén, Ketnet, Canvas 5 radio channels Radio 1, Radio

Experiment together with end users

Panel with > 1000 test users

Potentially involved in many activities

• Questionnaires

• Co-creation workshops

• Prototype testing in the lab or at home

• Test users in experiments

Page 28: RESEARCH AND (CO )INNOVATION IN MEDIA VRT CASE STUDY · —VRT Public broadcaster in Flanders • 2300 employees • 3 TV Channels Eén, Ketnet, Canvas 5 radio channels Radio 1, Radio

— SOME EXAMPLES

Page 29: RESEARCH AND (CO )INNOVATION IN MEDIA VRT CASE STUDY · —VRT Public broadcaster in Flanders • 2300 employees • 3 TV Channels Eén, Ketnet, Canvas 5 radio channels Radio 1, Radio

— WRAP UP

Some key messages:

• Research is a job, innovation is a mindset

• Co-innovation is the way to go!

• Good innovation is the result of combined initiatives

• Organise room for people who take risk

Page 30: RESEARCH AND (CO )INNOVATION IN MEDIA VRT CASE STUDY · —VRT Public broadcaster in Flanders • 2300 employees • 3 TV Channels Eén, Ketnet, Canvas 5 radio channels Radio 1, Radio

— WHY NEM

Active support for media innovation is necessary

• Local initiatives are difficult to scale without strong

international networks

• NEM ideally placed to bring stakeholders together

Help defining strategic research & innovation agenda

for Europe

• Make sure media remains relevant on the EV agenda

• Make sure the right topics are addressed by the EC

• In collaboration with EBU and EBU members

Network of contacts to collaborate and co-innovate

Page 31: RESEARCH AND (CO )INNOVATION IN MEDIA VRT CASE STUDY · —VRT Public broadcaster in Flanders • 2300 employees • 3 TV Channels Eén, Ketnet, Canvas 5 radio channels Radio 1, Radio

— DISCUSSION

Do you believe in co-innovation?

Do you have examples of succesful co-innovation?

Do you have structured co-innovation initiatives in

your companies / institutes?

Page 32: RESEARCH AND (CO )INNOVATION IN MEDIA VRT CASE STUDY · —VRT Public broadcaster in Flanders • 2300 employees • 3 TV Channels Eén, Ketnet, Canvas 5 radio channels Radio 1, Radio

Page 33: RESEARCH AND (CO )INNOVATION IN MEDIA VRT CASE STUDY · —VRT Public broadcaster in Flanders • 2300 employees • 3 TV Channels Eén, Ketnet, Canvas 5 radio channels Radio 1, Radio

Mike Matton

[email protected]

+32 2 741 52 31https://www.linkedin.com/in/mikematton

VRT Research & Innovation

Auguste Reyerslaan 52

1043 Brussel

BELGIUM

CONTACT