requirements working software misunderstood requirements conflicting priorities unmet user...
TRANSCRIPT
Debug Production Application Issues using System Center Operations ManagerBrian Randell Mickey GoussetPartner Principal ConsultantMCW Technologies Infront Consulting Group
IM-B402
DefineIdeation
DevelopIdea to working software
OperateWorking software in production Value realization
Users/Stakeholders
Development & testing
Operations
REQUIREMENTS
PRODUCTBACKLOG
OPSBACKLOG
MonitorImplement
WORKING SOFTWARE
Misunderstoodrequirements
Conflictingpriorities
Unmet userexpectations
Can’t get actionable feedback
Disparate management tools
Operations readiness requirements are not met
Production incidents
New learnings
Loss of focus
Integrating heterogeneous development teams
Quality after thought: dev and test hand-offs
Impediments to Continuous Value Delivery
Operational Requirements Not Met
Production errors not caught quicklyLonger bug fix cycle times, customer dissatisfaction, and costly remediation
Monitor production applicationManagement pack templates make real time monitoring of production applications easy
Problem
Solution
Our Demo Environment – Logical Overview
IIS (Prod Web Server)
Domain Controller
Operations Manager
Visual Studio
TFS
Ops Console
Monitoring Applications with SCOM 2012
DefineIdeation
DevelopIdea to working software
OperateWorking software in production Value realization
Users/Stakeholders
Development & testing
Operations
REQUIREMENTS
PRODUCTBACKLOG
OPSBACKLOG
MonitorImplement
WORKING SOFTWARE
Misunderstoodrequirements
Conflictingpriorities
Unmet userexpectations
Can’t get actionable feedback
Disparate management tools
Operations readiness requirements are not met
Production incidents
New learnings
Loss of focus
Integrating heterogeneous development teams
Quality after thought: dev and test hand-offs
Impediments to Continuous Value Delivery
Disparate Management Tools
Isolated tools and workflowsPoor communication, longer production bug fix cycle times, and customer dissatisfaction
Integrated Incident management tools
Common view of incidents to both Operations and Development
Shared artifactsReuse development artifacts, such as tests, inside System Center to reduce rework and discover production issues early
Problem
Solution
Solution
System Center – Team Foundation Server Connector
TFS Connector – Logical Overview
http://devopsall:8080/tfs/SCOM
dc (Team Project Collection)
fabrikamfiber
Some other TP
TFS Connector
DefineIdeation
DevelopIdea to working software
OperateWorking software in production Value realization
Users/Stakeholders
Development & testing
Operations
REQUIREMENTS
PRODUCTBACKLOG
OPSBACKLOG
MonitorImplement
WORKING SOFTWARE
Misunderstoodrequirements
Conflictingpriorities
Unmet userexpectations
Can’t get actionable feedback
Disparate management tools
Operations readiness requirements are not met
Production incidents
New learnings
Loss of focus
Integrating heterogeneous development teams
Quality after thought: dev and test hand-offs
Impediments to Continuous Value Delivery
Production Incidents
Production errorsDifficult to identify root cause, debug code and resolve defects
Actionable diagnosticsIntelliTrace in production to speed debugging and code fix
Translatable artifactsSystem Center logs can be converted to IntelliTrace files for developer use
Problem
Solution
Solution
IntelliTrace Everywhere
Continuous value without barriers
Define• Requirements
toolbox• User and
stakeholder engagement
Develop• Continuous testing• Continuous
feedback• Acceptance test
driven development• End-to-end
traceability with PMO integration
Operate• Continuously
validate acceptance criteria
• Automated test lab management
• Integrating incident systems
• Actionable diagnostics
Users/Stakeholders
Development & testing
Operations
REQUIREMENTS
PRODUCTBACKLOG
OPSBACKLOG
MonitorImplement
WORKING SOFTWARESHARED ARTIFACTS
contact usbrian a. randellpartner, mcw technologies
[email protected]@brianrandellwww.mcwtech.com/blogs/brianr/
mickey goussetprincipal consultant, infront consulting group
[email protected]@mickey_goussetwww.almrocks.com
More InformationDemo VM - http://bit.ly/11sZuhw
Brian Randell’s Blog - http://www.mcwtech.com/blogs/brianr/
Mickey Gousset’s Blog – http://almrocks.com
APM - http://technet.microsoft.com/en-us/library/hh457578.aspx
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© 2013 Microsoft Corporation. All rights reserved. Microsoft, Windows and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.