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REQUEST FOR PROPOSAL (RFP)

SUPPLY, DELIVERY, INSTALLATION

AND IMPLEMENTATION OF NETWORK

ANOMALY DETECTION TOOLS

(RFP REF: 2200001510)

20 September 2016

This document is the property of Singapore Pools (Private) Limited and the information contained herein is confidential. This document, either in whole or in part, must not be reproduced or disclosed to others or used for purposes other than that for which it has been supplied without Singapore Pools' prior written permission, or, if any part hereof is furnished by virtue of a contract with a third party, as expressly authorized under that contract.

Singapore Pools Private Limited

RFP Ref: 2200001510 of 34

CONTENTS

Section I General Terms and Conditions

Annex A Instructions to Vendors

Annex B Covering Letter

Annex C Vendor’s Particulars

Annex D Requirement of Solution

Annex E Price Schedule

Annex F Evaluation Criteria

SECTION I GENERAL TERMS AND CONDITIONS

RFP Ref: 2200001510 of 34

SECTION I

GENERAL TERMS AND CONDITIONS


RFP Ref: 2200001510 of 34

Dear Sirs, RFP FOR SUPPLY, DELIVERY, INSTALLATION AND IMPLEMENTATION OF NETWORK ANOMALY DETECTION TOOLS (RFP REF: 2200001510) 1. You are invited by Singapore Pools (Private) Limited (hereinafter called “SPPL”) to

respond to our RFP for SUPPLY, DELIVERY, INSTALLATION AND IMPLEMENTATION OF NETWORK ANOMALY DETECTION TOOLS (RFP REF: 2200001510) according to the specifications of products/services in Section I Annex D and price schedule in Section I Annex E, and under the General Terms and Conditions as provided in Section I Annex A of this document.

2. The RFP Document comprises the following (all of the following shall be referred to as the “RFP Document”):

Section I General Terms and Conditions Annex A Instructions to Vendors Annex B Covering Letter Annex C Vendor’s Particulars Annex D Specifications of Products/Services Annex E Price Schedule Annex F Evaluation Criteria

3. Vendors are to ensure the followings:

(a) All documents must be submitted in sealed envelope(s).

(b) All documents and every page, including the cover page of the documents and

all information contained within the media (e.g. in compact disc) should clearly marked “CONFIDENTIAL”. The media should be clearly labelled stating the RFP Reference and Name of Vendor.

(c) All documents must be bound into a book or binded. (d) All documents must be completed in typewritten form and all pages must be

initialled or signed by the Vendor’s authorised representative and bearing the official seal or rubber stamp of the Vendor, and all schedules of prices type-written and signed by the Vendor’s authorised representative and bearing the official seal or rubber stamp of the Vendor.

NOTE: ALL ERASURES AND AMENDMENTS TO ANY OF THE ABOVE DOCUMENTS MUST BE SIGNED AND STAMPED.


RFP Ref: 2200001510 of 34

Information and/or Documents in sealed envelope(s) One (1) complete hard copy set and one (1) softcopy required. Hard copy comprising of the following: (a) Proposal for SUPPLY, DELIVERY, INSTALLATION AND

IMPLEMENTATION OF NETWORK ANOMALY DETECTION TOOL (RFP REF: 2200001510)

(b) Covering Letter in Annex B

(c) Vendor’s Particulars in Annex C;

(d) Price Schedule in Annex E; (e) Any other relevant or additional information or documents which the Vendor

feels is relevant to and should be submitted with their proposal. Soft copy – One (1) soft copy (in compact disc) complying (a) to (e) of which Price Schedule (d) must be provided in Microsoft Excel Format.

4. Your Proposal must be deposited in Tender Box A at the Reception Lobby of

Singapore Pools (Private) Limited, 210 Middle Road, #01-01, Singapore Pools Building, Singapore 188994, not later than 2.00pm sharp on Thursday, 29 September 2016.

Deputy Director (Operations Support) For and on behalf of SINGAPORE POOLS (PRIVATE) LIMITED

SECTION I GENERAL TERMS AND CONDITIONS ANNEX A

INSTRUCTIONS TO VENDORS

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SECTION I –

ANNEX A




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CONTENTS

1 Instructions for Submission

2 Submission of Proposal

3 Checklists

4 RFP Enquiries/Clarifications

5 Prices

6 GST Registration

7 Expenses

8 Alterations and Amendments

9 Omissions and Errors

10 Validity Period

11 Additional Conditions

12 Acceptance of Proposal

13 Award of Proposal

14 Formal Agreement (Not Applicable for this RFP)

15 Security Deposit for Due Performance (Not Applicable for this RFP)

16 Confidentiality

17 Non-Compliance

18 Export Approval

19 Clarifications on Submission

20 Ownership of RFP Documents

21 Ownership Status of Vendor

22 Re-submission of Proposal

23 Currency

24 Others

25 Data Protection



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1. Instructions for Submission

1.1 Vendors who wish to participate in this RFP, are to deliver to Singapore Pools

(Private) Limited (“SPPL”) the documents that are set out in the Checklists under paragraph 3 below, in accordance with their stated requirements thereto, in sealed envelope(s) marked with a label at the top left-hand corner. The label is to bear the following:

CONFIDENTIAL RFP FOR SUPPLY, DELIVERY, INSTALLATION AND IMPLEMENTATION OF NETWORK ANOMALY DETECTION TOOL (RFP REF: 2200001510) Closing Date: 29 September 2016, 2.00PM sharp Tender Box: A [Name and Address of Vendor]

The sealed envelope(s) are to be addressed to:

Singapore Pools (Private) Limited 210 Middle Road #01-01 Singapore Pools Building Singapore 188994

1.2 Proposals should be less than 2.5cm thick and 35cm wide each so that the proposals

can be slotted into the tender box. Vendors who wish to submit bulky supporting documents thicker than 2.5cm and/or 35cm wide are to pack their supporting documents into smaller parcels of size not exceeding 2.5cm thick and 35cm wide each. These parcels must be properly sealed, serial numbered into “Part 1 of ___ (total no. of parts submitted)”, “Part 2 of ___ (total no. of parts submitted)” etc., and submitted by hand into the designated Tender Box.

1.3 The sealed envelope(s) must be deposited in Tender Box A at the Reception Lobby of Singapore Pools (Private) Limited, 210 Middle Road, #01-01, Singapore Pools Building, Singapore 188994 not later than 2.00pm sharp, Thursday, 29 September 2016.

1.4 SPPL shall not be responsible for placing the sealed envelopes received through the post into the designated tender box and by the Closing Date. Any Proposal that is not deposited in Tender Box A shall be disqualified / rejected.

1.5 Vendors are to treat this RFP as strictly confidential and not to communicate their prices to a third party nor reveal anything about it or any matter relating to the RFP to the public or press.

1.6 Incomplete submissions and/or submissions received after the Closing Date and Time shall be invalidated. Submission of Proposal by electronic mail or facsimile is not



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permitted. Failure to strictly comply with these instructions shall subject the Vendor’s Proposal to disqualification / rejection.

2. Submission of Proposal

The Vendor must prepare the Proposal in accordance with the submission of proposal set forth in the Checklists under paragraph 3 below and number ALL Pages of his Proposal.

3. Checklists 3.1 Tenderers are to ensure that all the following documents in sealed envelopes are

submitted:

Information and/or Documents in sealed envelope(s) One (1) complete hard copy set and one (1) softcopy required. Hard copy – comprising of the following: (a) Proposal for SUPPLY, DELIVERY, INSTALLATION AND

IMPLEMENTATION OF NETWORK ANOMALY DETECTION TOOL (RFP REF: 2200001510)

(b) Covering Letter in Annex B

(c) Vendor’s Particulars in Annex C;

(d) Price Schedule in Annex E; (e) Any other relevant or additional information or documents which the Vendor

feels is relevant to and should be submitted with their proposal. Soft copy – One (1) soft copy (in compact disc) complying (a) to (e) of which Price Schedule (d) must be provided in Microsoft Excel Format.

NOTE: ALL ERASURES AND AMENDMENTS TO ANY OF THE ABOVE DOCUMENTS MUST BE SIGNED AND STAMPED.

3.2 Vendors are to ensure the following:

(a) All documents and every page, including the cover page of the documents and all information contained within the media (e.g. in compact disc) should clearly marked “CONFIDENTIAL”. The media should be clearly labelled stating the RFOP Reference and Name of Vendor.

(b) All documents must be bound into a book or binded.



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(c) All documents must be completed in typewritten form and all pages must be initialled or signed by the Vendor’s authorised representative and bearing the official seal or rubber stamp of the Vendor, and all schedules of prices type-written and signed by the Vendor’s authorised representative and bearing the official seal or rubber stamp of the Vendor.

4. RFP Enquiries/Clarifications 4.1 Should a Vendor have any enquiries on any aspect of the RFP Document, they should

write to the following staff (i.e. send as one mail to all 3) by 26 September 2016:

(a) Ms Vannterline Chee at email: [email protected] Tel (DID): (65) 6216 8883

(b) Mr James Chen at email: [email protected] Tel (DID): (65) 6216 8238

(c) Ms Oh Lee Lee at email: [email protected]

Tel (DID): (65) 6216 8883 4.2 No oral or email representations from either of the abovementioned individuals or any

other representatives from SPPL shall be construed to modify or vary any of the provisions, terms or conditions of the RFP Document.

5. Prices 5.1 The Vendor shall quote in Singapore Dollars an itemized all-in-price, excluding the

Goods and Services Tax (GST) for the supply of the goods and the services to be performed.

5.2 The Vendor shall be responsible for all other taxes, including withholding tax, if applicable.

5.3 SPPL shall reimburse the successful Tenderer any GST charged on the goods, services or works supplied.

5.4 The Vendor shall be deemed to have satisfied himself before the submission of his Tender Proposal as to the correctness and sufficiency of his proposal.

5.5 Unless otherwise requested or approved in writing by SPPL, all prices quoted shall not be amended by the Vendor and must be held good throughout the Contract period. SPPL will not entertain any claims made by the Vendor in respect of any increase in costs due to the rise in the cost of materials, labour, duties, transportation expenses or anything affecting the cost of performance of the Tenderer’s obligations under the Contract. All and any such increase in costs will be wholly borne by the Vendor.



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6. GST Registration 6.1 The Vendor shall declare his GST status in his Proposal. He shall clearly indicate

whether he is, or whether he will be a taxable person under the GST Act (Cap 117A). He shall, if available, furnish the GST registration number to SPPL.

6.2 The Vendor will be deemed to be a taxable person if no declaration to the contrary is made in the RFP Proposal. A Vendor who declares himself to be a non-taxable person under the GST Act but who becomes a taxable person after accepting the tender award shall forthwith inform SPPL of its change in GST status. He shall be entitled to reimbursement by SPPL of any GST charged on the goods, services or works he supplies after his change in GST status.

7. Expenses

Vendors are to bear all expenses incurred in the preparation of their submission.

8. Alterations and Amendments 8.1 Any alteration or amendment made to the RFP Document by the Vendor shall have no

effect and the original text of the RFP Document shall be adopted and adhered to unless the alterations, amendments and cancellations are specifically allowed in the RFP Document by an express provision thereto or they are expressly stated in the Letter of Acceptance/Purchase Order1 to form part of the agreement between the parties or otherwise authorised in writing by SPPL.

8.2 Subject to paragraph 8.1 and 11.1 of these General Terms and Conditions, any

alteration, amendment or cancellation made to the Tender Document by the Vendor will not be accepted unless such amendments are initialled by the Vendor.

9. Omissions and Errors Vendors are advised to study the RFP Document very carefully before finalising their respective Proposals for submission. The onus is on the Vendor to ensure that a complete proposal is submitted. SPPL shall not entertain any request for bid variation or submission of additional quotes for items left out in the original submission on any ground whatsoever after the RFP has closed. The Vendor shall be solely responsible for all such omissions or errors. A Vendor who has submitted his Proposal before the Closing Date and who wishes to amend or vary his Proposal before the Closing Date may not do so once he has already made a submission unless expressly agreed to by SPPL.

1 SPPL will issue a Purchase Order (PO) to the successful supplier which shall be subjected to the terms and conditions of PO.



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10. Validity Period

Every Proposal submitted will remain valid for acceptance for a period of six (6) calendar months from the Closing Date and during such extension of the period as may afterwards separately be agreed in writing by the Vendor at the request of SPPL.

11. Additional Conditions 11.1 SPPL reserves the right at any time prior to the Closing Date to vary any terms and

conditions in the RFP Document and to introduce additional terms and conditions of contract. Without prejudice to the aforesaid, any variation or new terms and conditions that are introduced after the Closing Date by SPPL are subject to the agreement of the parties.

11.2 Any additional information or clarification of the Proposal or any part thereof

submitted in writing by the Vendor, in response to SPPL’s enquiry and prior to the acceptance of the proposal, shall form part of the Vendor's offer.

11.3 Prior to the acceptance of the proposal, SPPL may request the Vendor to amend the

offer he has submitted and any amendments agreed upon shall be in writing and shall form part of the Proposal.

12. Acceptance of Proposal 12.1 SPPL shall be under no obligation to accept the lowest or any Proposal nor be

required to give any reason for non-acceptance of any Proposal. SPPL retains absolute discretion in accepting a Proposal. SPPL may also choose to abandon this RFP and in such an event SPPL shall not be liable in any whatsoever to any Vendor arising from such abandonment and shall not be liable to any Vendor for the costs and expense incurred by the Vendor in preparing and submitting their Proposal or relating to this RFP. SPPL will not enter into correspondence with any Vendor regarding the reasons for non-acceptance of a Proposal.

12.2 SPPL shall be at liberty to accept such portion of a Proposal as it deems appropriate and reject the rest of the Proposal. SPPL’s acceptance and/or entering into any formal agreement with any successful Vendor(s) shall in no way be construed as granting any exclusive rights to the successful Vendor(s) to supply the goods, services or works specified in the Letter of Acceptance/Purchase Order or formal agreement.

12.3 When accepting a Proposal or part thereof, SPPL may amend any part of the Specifications including without limitation the quality, type(s) and/or quantity of goods, services or works to be supplied, subject to reasonable standard adjustment to the prices quoted in the Proposal.



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13. Award of Proposal 13.1 SPPL reserves the right to award the proposal to more than one Vendor and/or the

proposal in whole or in part. SPPL also reserves the right not to disclose the details of the selected Proposal and Vendor.

13.2 A Letter of Acceptance/Purchase Order will be sent via electronic mail or facsimile or delivered by post to the successful Vendor's address as given in his Proposal and such delivery shall be deemed good service of the Letter of Acceptance/Purchase Order on the Vendor. Notification will not necessarily be sent to unsuccessful Vendors by SPPL. Unless and until the formal agreement referred to at paragraph 32 of these General Terms and Conditions is executed by both the said successful Vendor and SPPL, the said Vendor’s offer and SPPL’s acceptance by way of the Letter of Acceptance/Purchase Order thereof shall not constitute a binding contract between the successful Vendor and SPPL.

14. Formal Agreement (Not Applicable for this RFP)

Intentionally left blank 15. Security Deposit for Due Performance (Not Applicable for this RFP)

Intentionally left blank 16. Confidentiality

Vendors are to note that the information contained in the RFP Document is confidential. Such information and any other information disclosed to the Vendors in the course of this RFP shall be used by the Vendors for the sole purpose of preparing their RFP submission. Vendors are not to disclose or allow to be disclosed to any person such confidential information without the prior written consent of SPPL except for disclosure to their employees on a need-to-know basis. Vendors must exercise utmost care and diligence in safeguarding the confidential information and shall not disclose the same to any of the abovementioned employees / authorised persons unless they have already extracted a confidentiality undertaking from such persons in terms similar to this clause. Vendors shall be wholly responsible for all unauthorised dissemination of the confidential information by any person to whom they have disclosed the information.

17. Non-Compliance

Non-compliance with the terms and conditions stipulated in the RFP Document (including a Vendor’s failure to submit the Proposal in the manner prescribed by SPPL) will render the Proposal liable to rejection. The decision of SPPL on what



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constitutes non-compliance is final and no further correspondence will be entered into by SPPL.

18. Export Approval

The Vendor shall indicate whether there is any requirement for SPPL to furnish end-user certificates or statements. The Vendor shall also indicate clearly in his proposal if there is a need for SPPL to enter into separate agreement(s) with the Vendor to satisfy export requirements of the Vendor’s or any foreign government.

19. Clarifications on Vendor’s Submission

In the event that SPPL requires clarification on any aspect of the Vendor’s submission/proposal, the Vendor shall provide full and comprehensive response within three (3) working days of the date of such request, or such other date as agreed upon by SPPL.

20. Ownership of Documents

All documents submitted by the Vendor shall become SPPL’s property. However, intellectual property in the information contained in the Proposal submitted by the Vendor shall remain vested with the Vendor. Notwithstanding the aforesaid, by the Vendor’s submission of the Proposal, the Vendor agrees that SPPL has an irrevocable and perpetual licence to reproduce and use the information in the Proposal. This paragraph is without prejudice to any provisions to the contrary in any subsequent contract between the Vendor and SPPL including the formal agreement referred to a paragraph 14 of these General Terms and Conditions. In the event of any inconsistency between this paragraph and the formal agreement, the latter shall prevail.

21. Ownership Status of Vendor

The Vendor shall provide full information on

(a) the name and address of any person, company or corporation which owns,

whether directly or indirectly, at least 50% of the total number of shares in the Vendor; and

(b) the number, percentage and class of shares held by such person, company or

corporation.



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22. Re-Submission of Proposal 22.1 SPPL reserves the right to shortlist Vendors and give those so shortlisted the

opportunity to submit new or amended Proposals on the basis of SPPL’s revised requirements, in accordance with a common deadline; including through the calling of a RFP.

22.2 The Proposals received based on the firm and updated requirements shall form the

basis of the final evaluation. The Proposals received in the final round shall be complete and comprehensive, and shall over-ride all Proposals previously submitted. The final offer shall not make references to previous offers. All the Proposals received in the previous rounds shall be treated as lapsed. Such final offers shall be submitted in sealed envelopes and deposited in the tender box or by electronic mail as instructed.

23. Currency

The currency of the offer shall be Singapore Dollars (S$).

24. Others

All references in these instructions to the "Vendor" shall include individuals, bodies corporate, unincorporated associations and partnerships. Words importing the singular shall include the plural and vice versa and words denoting the masculine gender shall include the feminine and neuter genders.

25. Data Protection

The Vendor shall comply with all relevant sections/annexes of the Personal Data Protection Act 2012 which may apply to this RFP.

SECTION I GENERAL TERMS AND CONDITIONS ANNEX B

COVERING LETTER

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SECTION I –

ANNEX B

COVERING LETTER


COVERING LETTER

RFP Ref: 2200001510 of 34

COVERING LETTER To: Singapore Pools (Private) Limited

210 Middle Road, #01-01 Singapore Pools Building Singapore 188994

Dear Sirs,

PROPOSAL FOR SUPPLY, DELIVERY, INSTALLATION AND IMPLEMENTATION OF NETWORK ANOMALY DETECTION TOOL (RFP REF: 2200001510)

1. In response to your Request for Proposal (RFP), we, the undersigned hereby offer and

on your acceptance of this Proposal, undertake provide the scope of works and

services, in accordance with the RFP Document for the total sum 2 of

(S$)______________________________________________________________

referred to in the Price Schedule (Annex E of the RFP Document).

2. We further declare that ___________________________________________

(Company name) and all of its Directors are currently not debarred from participating

in tenders/RFPs invited by any Government Ministries / Statutory Boards, if

applicable. 3. The Goods and/or Services shall be supplied in accordance with the requirements set

out in the RFP Document and Purchase Order/Formal Agreement. 4. Our offer is contained in this Covering Letter, which shall include accompanying

documents, if any, that we enclose hereto. This offer shall constitute our Quotation.

5. OUR OFFER IS VALID FOR ___________ MONTHS (MINIMUM 3 MONTHS) FROM THE CLOSING DATE OF THIS RFP.

6. We agree that as and when requested by Singapore Pools (Private) Limited we shall

extend the validity of this offer for one or more periods.

7. For the duration of the Period, we shall be bound by the prices offered as set out or referred to in the Price Schedule per Annex E of the RFP Document.

8. At your option, you shall be entitled to accept our Proposal in part or as a whole.

2 Refers to Grand Total Amount (excluding GST) in the Price Schedule under Annex E of this RFP Document.


COVERING LETTER

RFP Ref: 2200001510 of 34

9. We confirm that our Proposal meets with the requirements in the RFP Document.

10. At your absolute discretion, you may reject any or all Proposal. You are not bound to accept the lowest or any Proposal. Neither are you required to provide any reason for the rejection of any Proposal. You retain absolute discretion in deciding whether to accept any Proposal.

11. In the event that the Proposal submitted by us shall in any way not be in compliance

with your RFP Document you shall have the discretion to disregard the deviations

from the RFP Document made in the Proposal submitted by us and treat our Proposal

as if such deviations/changes were not made. Accordingly, your acceptance of our

Proposal shall be construed as disregarding and excluding such deviations/changes.

12. We annex to this Covering Letter the following:

(a) a list of names and particulars of all Partners/ Directors of our firm/company; (b) a list of the names and addresses of our Bankers; and (c) a full description of our track record

13. We also undertake that we shall forthwith furnish you any information, which you may require at any time.

Dated this _________ day of _____________, 2016. ___________________________________ Authorized Signature and Company Stamp Name: Designation: NOTICE - This Covering Letter duly completed MUST accompany every Proposal.

Any change to its wordings may render the Proposal liable to DISQUALIFICATION.

SECTION I GENERAL TERMS AND CONDITIONS ANNEX C

VENDOR’S PARTICULARS

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SECTION I –

ANNEX C




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INFORMATION ON VENDOR

Please provide the information stated below and attached a copy of your company’s ACRA3 (for companies in Singapore) or Business Registration (for overseas companies). All spaces must be completed and “NA” should be written if not applicable.

1. Registered Name of Company

2. Registered Address, Telephone no. and Fax no.

3. Type of Registration

[ ] Sole Proprietor [ ] Private Company

[ ] Partnership [ ] Public Company

4. Date of Registration & Incorporation:

5. Registration No:

6. GST Registration No (if applicable):

7. Commercial Details (if applicable):

a. EPPU (Supply Head, Financial Limit & Expiry Date):

b. Others (e.g. certificates, licenses, etc.):

3 Accounting and Corporate Regulatory Authority



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8. Nature of Business & Products/Services Offered

9. Ownership: Singapore [ %] Foreign [ %]

10. Names of all Partners/Directors/Shareholders & % of Shareholding for each (use

separate sheet).

11. Principal Officers:

Managing Director

General Manager

Marketing Manager

Technical Manager

Contact Person(s) for this Proposal: Name & Designation Contact No. Email Address (Office & Mobile)

12. Paid-up Capital: S$

13. Fixed Assets: S$

14. Annual Turnover: S$



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15. Company Bankers

16. Give details of international/technical support for local operations, if applicable. (Use separate sheet)

17. Give details of the total number of staff strength and attached a copy of the organization chart.

18. Company’s track record with other customers for products/services offered that are similar to the goods/services to be offered in this Proposal (Use separate sheet)

Name of Companies4 Value of Business5 Contact Person6

19. I declare that the information provided in this form and on all accompanying documents are true and correct.

Name: Designation:

Signature: Date:

Company Stamp:

4 Insert name of companies that were your previous customers. 5 Insert the contract amounts with the clients stated under the name of companies. 6 You agree that we may contact this named contact person from your previous customer whom you previously dealt with to obtain a reference on you.

SECTION I GENERAL TERMS AND CONDITIONS ANNEX D REQUIREMENT OF SPECIFICATION

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SECTION I –

ANNEX D

REQUIREMENT OF SPECIFICATION

SECTION I REQUIREMENT OF SOLUTION ANNEX D

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1.1 The proposed solution shall detect and identify anomalies behaviour within the

enterprise network to detect insider threat.

1.2 The proposed solution shall be capable to analyse and model behaviour of users, devices and network from raw network traffic via network span port or equivalent.

1.3 The proposed solution shall be a passive solution that does not impact network traffic.

1.4 The proposed solution shall be able to analyse events over long periods of time and automatically classify detected threats.

1.5 The proposed solution shall provide weekly threat intelligence reports.

1.6 The proposed solution shall provide a graphical user interface to view and access in depth detail of the network topology of all users and devices.

1.7 The proposed solution shall be capable to retain historical events and records for a minimum of 1 year.

1.8 The proposed solution shall be able to provide output of syslog to SIEM tool.

1.9 The proposed solution shall cover 2 office sites, with each site able to support up to

1000 users and/or devices and up to a maximum of 2Gbps throughput.

1.10 The proposed solution shall have the ability to capture full network packets or equivalent for forensic investigation. Data captured should retain for at least 7 days.

1.11 The proposed solution shall include implementation across 2 sites which includes but not limited to setup and configuration, mounting of hardware, training and documentation.

1.12 Training provided shall cover daily administrating, creating reports, setting up alerts, performing investigation and troubleshooting.

1.13 The proposed solution shall include (a) one-time cost of hardware, software, training, professional services, third party

services and 1st year maintenance and warranty. (b) 2nd year renewal of maintenance and warranty.

1.14 Maintenance shall include support and hardware loaner; equivalent to or higher

model hardware to be provided in the event of hardware failure and restoration of provided configuration files.

1.15 The proposed solution shall provide at least 3 reference sites based on full deployment and implementation.

1.16 The targeted commission date for the proposed solution is end Nov 2016.

SECTION I REQUIREMENT OF SOLUTION ANNEX D

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Note: This solution will be implemented across 2 locations. Vendors shall propose solution where it best meets the requirements from the RFP. All proposed solutions will be evaluated to determine the most suitable product.

SECTION I GENERAL TERMS AND CONDITIONS ANNEX E PRICE SCHEDULE

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SECTION I –

ANNEX E

PRICE SCHEDULE


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TOTAL COST SCHEDULE – SUPPLY, DELIVERY, INSTALLATION AND IMPLEMENTATION OF NETWORK ANOMALY DETECTION TOOLS

SNo.

ITEM DESCRIPTION ONE-TIME COST (Includes first year maintenance and

warranty) (S$)

Second year renewal for

maintenance and warranty

(S$)

REMARKS

A1. ANOMALY DETECTION TOOL FOR IMPLEMENTATION

(a) Professional Services

(b) Third-party Vendor Services

(c) Hardware

(d) Software

TOTAL

GRAND TOTAL FOR 2 YEARS

Note: 1. Where applicable, please check with the Principal on the enterprise group discount for SPPL. 2. It is mandatory to quote for all above items (i.e. Professional Services, Third Party Services, Hardware and Software). 3. The ONE-TIME cost should include hardware, software, training, professional services, third party services and 1st year maintenance and warranty. 4. The costing should include any overheads, including administrative overheads, transport overheads, etc. 5. The costing should include all licenses, including CALs, ECs, etc. 6. The costing for Hardware shall include 24x7, 2 hours response time & 4 hours resolution time warranty. 7. Indicate “NA” whenever it is not applicable. 8. SPPL shall have the option to reuse existing hardware whenever available/applicable. 9. All costs shall be exclusive of GST.


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(a) PROFESSIONAL SERVICES COST

SNo.

ITEM DESCRIPTION ONE-TIME COST (Includes first year maintenance and

warranty) (S$)



(S$)

REMARKS

1 Professional services for ANOMALY DETECTION TOOL (please provide cost breakdown) - <Item 1 – e.g. Project > - <Item 2 – documentation> - <Item 3 – onsite/offsite support> - <Item 4 – Training> - etc.

xx xx xx xx xx

2 Other Professional Services (please provide cost breakdown) - <Item 1> - etc.

xx xx

TOTAL

Note: 1. Where applicable, please check with the Principal on the enterprise group discount for SPPL. 2. It is mandatory to quote for all above items (i.e. Professional Services, Third Party Services, Hardware and Software). 3. The ONE-TIME cost should include hardware, software, training, professional services, third party services and 1st year maintenance and warranty. 4. The costing should include any overheads, including administrative overheads, transport overheads, etc. 5. The costing should include all licenses, including CALs, ECs, etc. 6. The costing for Hardware shall include 24x7, 2 hours response time & 4 hours resolution time warranty. 7. Indicate “NA” whenever it is not applicable. 8. SPPL shall have the option to reuse existing hardware whenever available/applicable. 9. All costs shall be exclusive of GST.


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(b) THIRD-PARTY VENDOR SERVICES COST SNo

. ITEM

DESCRIPTION THIRD PARTY

VENDOR

ONE-TIME COST (Includes first year maintenance

and warranty) (S$)

Second year renewal for maintenance and

warranty (S$)

REMARKS

1 <Other third party vendor services> e.g. xxxxx Services - <Item 1> - <Item 2> - etc.

xxx

xx xx

TOTAL Note:

1. Where applicable, please check with the Principal on the enterprise group discount for SPPL. 2. It is mandatory to quote for all above items (i.e. Professional Services, Third Party Services, Hardware and Software). 3. The ONE-TIME cost should include hardware, software, training, professional services, third party services and 1st year maintenance and warranty. 4. The costing should include any overheads, including administrative overheads, transport overheads, etc. 5. The costing should include all licenses, including CALs, ECs, etc. 6. The costing for Hardware shall include 24x7, 2 hours response time & 4 hours resolution time warranty. 7. Indicate “NA” whenever it is not applicable. 8. SPPL shall have the option to reuse existing hardware whenever available/applicable. 9. All costs shall be exclusive of GST.


RFP Ref: 2200001510 of 34

(c) HARDWARE COST SNo. ITEM DESCRIPTION UNIT

COST (S$)

QTY ONE-TIME COST (Includes first year maintenance and

warranty) (S$)



(S$)

REMARKS

1 Production (if required) <Please indicate model & config> - <E.g. Production Applications

Server> - <Database Server> - etc.

xx

xx

x x

xx

xx

2 Installation & Setup Services - <Item 1> - etc.

3 Other Hardware - <Item 1> - etc.

TOTAL Note:

1. Where applicable, please check with the Principal on the enterprise group discount for SPPL. 2. It is mandatory to quote for all above items (i.e. Professional Services, Third Party Services, Hardware and Software). 3. The ONE-TIME cost should include hardware, software, training, professional services, third party services and 1st year maintenance and warranty. 4. The costing should include any overheads, including administrative overheads, transport overheads, etc. 5. The costing should include all licenses, including CALs, ECs, etc. 6. The costing for Hardware shall include 24x7, 2 hours response time & 4 hours resolution time warranty.. 7. Indicate “NA” whenever it is not applicable. 8. SPPL shall have the option to reuse existing hardware whenever available/applicable. 9. All costs shall be exclusive of GST.


RFP Ref: 2200001510 of 34

(d) SOFTWARE COST SNo

. ITEM DESCRIPTION UNIT

COST (S$)

QTY ONE-TIME COST (Includes first year

maintenance and warranty) (S$)



(S$)

REMARKS

1 System Software (if required) (please include software name, version, licence type, etc) - <Item 1> - <Item 2>

2 System Monitoring / Administration Tools (if required) (please include name of system tool, version, licence type, etc) - <Item 1> - <Item 2>

TOTAL Note:

1. Where applicable, please check with the Principal on the enterprise group discount for SPPL. 2. It is mandatory to quote for all above items (i.e. Professional Services, Third Party Services, Hardware and Software). 3. The ONE-TIME cost should include hardware, software, training, professional services, third party services and 1st year maintenance and warranty. 4. The costing should include any overheads, including administrative overheads, transport overheads, etc. 5. The costing should include all licenses, including CALs, ECs, etc. 6. The costing for Hardware shall include 24x7, 2 hours response time & 4 hours resolution time warranty. 7. Indicate “NA” whenever it is not applicable. 8. SPPL shall have the option to reuse existing hardware whenever available/applicable. 9. All costs shall be exclusive of GST.


RFP Ref: 2200001510 of 34

B. MANPOWER RATE FOR ADDITIONAL PROFESSIONAL SERVICES / WORK ORDER SNo. Grade / Type of Staff Unit Cost per man-day (S$)

1 Project Manager 2 Project Leader 3 Consultant 4 Programmer etc.

Note:

1. Where applicable, please check with the Principal on the enterprise group discount for SPPL. 2. It is mandatory to quote for all above items (i.e. Professional Services, Third Party Services,

Hardware and Software). 3. The ONE-TIME cost should include hardware, software, training, professional services, third

party services and 1st year maintenance and warranty. 4. The costing should include any overheads, including administrative overheads, transport

overheads, etc. 5. The costing should include all licenses, including CALs, ECs, etc. 6. The costing for Hardware shall include 24x7, 2 hours response time & 4 hours resolution time

warranty. 7. Indicate “NA” whenever it is not applicable. 8. SPPL shall have the option to reuse existing hardware whenever available/applicable. 9. All costs shall be exclusive of GST.

SECTION I GENERAL TERMS AND CONDITIONS ANNEX F EVALUATION CRITERIA

RFP Ref: 2200001510 of 34

SECTION I –

ANNEX F

EVALUATION CRITERIA

SECTION I GENERAL TERMS AND CONDITIONS ANNEX F EVALUATION CRITERIA

RFP Ref: 2200001510 of 34

1. The Vendor shall comply with the General Terms and Conditions including the

followings:

Annex A Instructions to Vendors

Annex B Covering Letter

Annex C Vendor’s Particulars

Annex D Requirement of Solution

Annex E Price Schedule

Annex F Evaluation Criteria 2. Proposals will be evaluated based on the following non-exhaustive criteria:

a) Ability to meet the specifications specified in this RFP Document; b) Ability to provide most of the items specified in this RFP Document;

c) Cost-effectiveness of the Proposal; d) Price quoted should be the most competitive price. SPPL does not bind itself to

accept the lowest quoted price. SPPL reserves the right to award the proposal in whole or in part to one or more successful Vendors.