request for proposal (rfp) – cctns rajasthan - delhi police cctns delhi … · of training center...

E-GOVERNANCE

MISSION MODE PROJECT

(MMP)

CRIME AND CRIMINAL TRACKING

NETWORK & SYSTEMS

RFP FOR SELECTION OF SYSTEM INTEGRATOR

Corrigendum

RELEASED BY:

Delhi Police

Mission Mode Project-CCTNS Corrigendum

DOCUMENT REFERENCE: CCTNS/CCTNS Delhi /01/008 of 39

Corrigendum

Following is a list of changes that have been incorporated in the RFP document post the Pre Bid

conference. A revised version of the entire RFP has also been uploaded on the website

www.delhipolice.nic.in and the bidders are requested to download the same from there. List of changes is

as follows.

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Changed Content of RFP

1. Annexure 3 Section Table

3: Suggested

BoM for DC

16 Enterprise Management

Server (EMS) 1

Numbers of EMS Servers

have been changed from 1 to

4. The text reads ‖Enterprise

Management Server (EMS)

(in standalone mode) 4 Nos.‖‘

2. Annexure 3 Section 7.7 53 The proposed Backup

Solution has online

backup solution for

different type of

Databases

such as Oracle, MS

SQL, and Sybase / DB2

etc. on various OS.

Has been changed to "The

proposed Backup Solution

has online backup solution for

different type of Databases

such as Oracle, MS SQL,

MySQL, PostgreSQL and

Sybase / DB2 etc. on various

OS"

3. Volume 2 Section 2.4

8 (a), 8 (b), 8

(c), 8(d), 8(e),

8(f), 8(g) and

8 (h)

20,21

and

22

The term ―Bidder‖ be read as

―Bidder / Prime Bidder (in

case of consortium)‖


(8(d))

21 The Bidder must have a

proven track record of

providing a successful

‗Turnkey Solution‘ for an

IT-projects in India in

last 5 years as on 31st

March 2011. A turnkey

project would include at

least three of the

following

i. setting up and

configuring the

hardware

(Servers,

Desktop,

Network Clients)

The Bidder / Prime Bidder

(in case of consortium)must

have a proven track record of

providing a successful

‗Turnkey Solution‘ for an IT-

project in India in last 5 years

as on 31st March 2011. A

turnkey project would include

at least three of the following

i. setting up and

configuring the

hardware (Servers,

Desktop, Network

Clients)

ii. Implementing

software solution

http://www.delhipolice.nic.in/



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ii. Implementing

software

solution

including

Operating

Systems,

iii. Infrastructure

Management

Software,

iv. RDBMS,

v. establishment of

LAN / WAN

including

Firewalls, IPS

etc.

vi. providing life

cycle support.

Project value should be

Rs. 20 crores or above.

Bidder must provide as a

supporting documentary

proof in form of work

orders confirming year

and area of activity,

value of services to be

delivered for each of the

five projects, Completion

/ Partial Completion

Certificate from Client

confirming year and

value of Bidder‘s scope

of work, scope of work

completed by the Bidder

and its value along with

Reference details of the

Client

including Operating

Systems,

iii. Infrastructure

Management

Software,

iv. RDBMS,

v. Establishment of LAN

/ WAN including

Firewalls, IPS etc.

vi. Providing life cycle

support.

Project value should be Rs.

20 crores or above. Bidder /

Prime Bidder (in case of

consortium)must provide

supporting documentary proof

in form of work orders

confirming year and area of

activity, value of services

delivered for that project,

Completion / Partial

Completion Certificate from

Client confirming year and

value of Bidder / Prime

Bidder (in case of

consortium)’s scope of work

completed by the Bidder /

Prime Bidder (in case of

consortium)and its value

along with Reference details

of the Client.


(Point C.

Project

Experience)

61 (Provide no more than 5

project in the last 5

years )

This line has now been

dropped.



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6. Annexure 2 Section 1.3 15 The Solution should

provide integral load &

stress testing tool.

The requirement ―The

Solution should provide

integral load & stress testing

tool‖ has been dropped.

7. Annexure 2 Section 1.3 16 The solution should

provide data mining

algorithms which help

discover patterns and

uncover business data

to reveal hidden trends

―The solution should provide

data mining algorithms which

help discover patterns and

uncover business data to

reveal hidden trends‖ has

been dropped.

8. Annexure 2 Section 1.3

26.11

17 The solution should

support Data mining

Add-ins to empower end

user to perform

advanced analysis in MS

Excel & MS Visio

The solution should support

Data mining Add-ins to

empower end user to perform

advanced analysis in MS

Excel & MS Visio or

equivalent.


26.13

17 The solution should

have the ability to extract

or refresh information

directly from within the

MS Office application

(Excel, PowerPoint and

Word) without the need

to export from another

existing report

The solution should have the

ability to extract or refresh

information directly from

within the Office applications

(Excel, PowerPoint ,Word or

equivalent) without the need

to export from another

existing report


25.14

15 The solution should be

able to convert reports to

MS-Excel, MS- Word &

PDF format directly

The solution should be able to

convert reports to MS-Excel,

MS- Word & PDF or

equivalent formats directly


Development

of Training

Center and

Section 5.4

Infrastructure

at client side

locations

57,

61

Environment control The clause

―Environment Control‖ has

been dropped.

12. Annexure 3 Section

8.13.5

Section

70 Generator Specifications Generator specifications have

been revised. Revised

specifications are at Appendix



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8.14.1

And section

8.14.2

A.


8.13.8

71 Electronic Pen

specifications

Electronic Pen specifications

have been revised. Revised


A.


8.13.9

72 Backup period should be

at least 1 Hr with

minimum 1000 VAH for

1 KVA

Backup period should be at

least 1 Hr at the rated output

of 1KVA.


8.13.4

69 SNMP Based UPS UPS with 2KVA rated output.


8.13.4 and

Section

8.13.9

72,69 Addition ISO 9001 certified

brand.

True online Type.

Power factor 0.8

(minimum).

17. Annexure 3 Section 4.3,

Table 3

16 Suggested BoM for DC Network components and

DMS Servers have been

included in the BoM with

respective quantities in the

revised RFP.


Table 4

20 Proposed BoM for DR Network components have

been included in the BoM with

respective quantities in the

revised RFP.

Global load balancer – Qty 1

no. has now been included

and the same is also changed

in the suggestive architecture

diagram for DR.


Core Router

60 Core Router : It should

support the industries

widest range of wired

and wireless connectivity

options such as T1/E1,

T3/E3, xDSL, 3G,

copper and fiber GE

It should support the

industry‘s widest range of

wired and wireless

connectivity options such as

T1/E1, T3/E3, copper and

fiber GE etc



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Core Router

60 Performance

Requirements for 64

byte packet -> Minimum

1.2 Mbps and the

architecture should be

based on high

performance, distributed

forwarding architecture.

Performance Requirements

for 64 byte packet ->

Minimum 1.2 Mpps and the

architecture should be based

on high performance,

distributed/centralized

forwarding architecture


Point 4

61 Should support AC,

PoE, and DC* Power-

supply options

Should support AC / PoE

Power-supply options

22. Annexure 3 Section 8.12 64 Specifications of Core

Switch

Specifications of Core Switch

have been revised. Terms

such as Advanced Service

module support, STP fast

calculations, Dynamic

trunking protocol and Virtual

trunking protocol have been

dropped.


Specification

s of Core

Switch

65 Multicast must be

supported in

hardware so that

performance is not

affected by multiple

multicast instances.

Spanning-Tree

Protocol (IEEE

802.1D) per bridge

group

The following clauses have

been dropped as these

clauses were repetitive

Multicast must be

supported in hardware so

that performance is not

affected by multiple

multicast instances.

Spanning-Tree Protocol

(IEEE 802.1D) per bridge

group


External

firewall

63 Concurrent connections:

up to 2,000,000

Concurrent connections: up to

700,000 upgradable to

1000,000


8.13.6

71 Specifications of L2

Switch:

Operating: 10% to 90%

RH

Specifications of L2 Switch

have been revised to correct

industry standard range of

Humidity

Operating: 10% to 85% RH

26. Volume 2 Section 2.7 31 PMP certification.

Compliance = 1;Non

Compliance = 0

The clause has been

changed to PMP/ PRINCE2

certification. Compliance = 1;



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Non Compliance = 0


8.13.1

68 Desktop Specifications Desktop Specifications have

been revised

1) DDR memory,

2) Screen size,

3) Total ports asked to

include Audio in/out in

front,

Headphone/Mic,

Ethernet and USB 2.0

4) Make of Mouse,

Keyboard and Screen

to be the same as

that Desktop/PC

5) Requirement of

bilingual keyboards

with Hindi and

English printed on the

keyboard and not with

stickers on the

keyboard

and the following line has

been added

“The operating systems

and office applications (like

document, spreadsheet,

presentation etc) will also

be supplied with the

Desktop/PC. Operating

systems and office

applications which the SI

will propose in its solution

should be industry

standard and OEM

supported”


8.13.3

69 Duplex laser printer

(Print/ scan)

Duplex laser printer



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29. Volume 1 Section 5.2 51 No Products supplied

under the bidding

document should be

marked for ‗end of life‘

No IT equipment model

should have been

introduced in the market

earlier than 2 years back

from the date of bid

submission.

No Product/software/service

supplied under the bidding

document should be marked

for ‗end of life‘ till the contract

period.

Any product, software and

services for which support by

the OEM has been withdrawn

will have to be replaced with

an equivalent or higher

product, software and

services with OEM support

during the contract period.

All the IT infrastructure

components supplied should

be available from the OEM till

the tenure of the Project.


8.13.7

71 Digital Camera

Specifications

Digital camera specifications

have been revised. Revised


A.


8.15.1

74 Specifications for

desktop will remain

same as outlined in

section 8.3.1

Specifications for desktop will

remain same as outlined in

section 8.13.1

32. Annexure 3 Section 8.6.1 57 SAN storage Following are the changes to

the specifications:

Host Interface:

4 host ports per controller,

Fiber Channel (FC),4/8 Gbps

per port or

SAS port with sufficient SAS

links to achieve equivalent or

higher bandwidth as for FC

ports.

Drive Interface:

4 drive ports per controller—

Fiber Channel (FC) Switched

or FC Arbitrated Loop (FC-

AL) standard per controller, 4

Gbps per port or sufficient 6



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Gbps of SAS-II back-end

ports/ lanes across all the

controllers

Drives: where ever

SATA/FATA is mentioned, it

has been changed to

SATA/FATA/NL-SAS or

SATA/ Equivalent

33. Annexure 3 Section 8.6.1 58 Storage subsystem shall support 300GB/ 400 GB/ 600 GB or higher with with 10K RPM Fiber channel/ SAS drives

Storage subsystem shall

support 300GB/ 450 GB/ 600

GB or higher

with 10K RPM (or higher) Fibre channel/ SAS drives

34. Annexure 3 Section 7.7 52 The backup software

must also be capable of

reorganizing the data

onto tapes within the

library by migrating data

from one set of tapes

into another, so that the

space available is

utilized to the maximum.

The software must be

capable of setting this

utilization threshold for

tapes

The backup software must

also be capable of

reorganizing the data onto

tapes/disks within the library

by migrating data from one

set of tapes/disks into

another, so that the space

available is utilized to the

maximum. The software must

be capable of setting this

utilization threshold for

tapes/disks.

35. Volume 2 Section 5.2.8 72 Clause ATS The term ATS (Annual

Technical Support) has been

changed to Annual

Maintenance Support.

36. Annexure 3 Section 4.1 11 Figure 2: Proposed

Connectivity at DC

Diagram has been corrected

(21 Mbps changed to 210

Mbps)

37. Annexure 3 Section 8.6.2 59 Tape Library The line "The State can size

for more as per their

requirements" has been

dropped.

38. Annexure 3 Section 4.1 10 Architectural Aspect The following requirements

have been dropped:

"1) as specified in this tender

document in n+1 cluster

2) as specified in this tender



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document in n+1 cluster.

3) The application server shall

be deployed in N+1 cluster

mode with a common standby

server for multiple servers

4) There shall be at least two

load balancers for

redundancy. The web servers

shall be configured in n+1

redundancy mode‖

39. Annexure 3 Section 7.7 52 Backup Software The line "The proposed

backup solution shall be

offered with 4 Nos. UNIX

based licenses, 26 Nos.

Windows based licenses and

the rest 20 Nos. LINUX based

licenses for both SAN based

backup and the LAN based

backup. ―Has been dropped.

40. Annexure 4 Calculation Errors Calculation errors in

Annexure 4 have been

corrected in the revised RFP.

41. Annexure 3 Section 7.6 50 Document management

System

The Line "Scanning software

should be from the same

vendor proposing the system"

has been dropped.

42. Annexure 3 Section 9 76 Addition of Clause The following clause has

been added

"The SI has to ensure that the

solution proposed for the

Stack has to be totally

compatible and integrable

with CAS being developed by

MHA/NCRB.‖

43. Volume 1 Section 5.2 51 Operational expenses The following clause has

been added

―Operational expenses may

vary from location to location,

however the SI can take a

ballpark assumption of a

replacement of 1 toner (OEM

original and not refill) every 2

months, and consumption of



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at least four paper reams

(2000 sheets) in a month, per

Location‖


Section 8.3,

Section 8.4

Section 8.5

55,

56

Blade Server and

Database Server

Addition

1) The clause

―Processor should be

latest

series/generation for

the server model

being quoted‖ has

been dropped.

2) The HDD type asked

is (SAS/SATA/FATA)


Point A. i.

Envelope 5

11 All the above 4

envelopes along with the

cover letter, as specified

in Format 7 should be

put in envelope 5

All the above 4 envelopes

along with the tender fees

and documents, as specified

in Format

5.3.1, 5.2.4 and 5.4 should be

put in Envelope 5

46. Volume 1,

Volume 2,

Annexure 3

Fingerprint Reader As per the Advisory from

MHA, Fingerprint readers will

now be procured centrally

and thus the requirement for

fingerprint reader has been

dropped.

47. Annexure 3

Volume 2

Laptop Requirement for price

quotation of laptops has been

dropped.

48. Annexure 3 Section 4.1.3 13 Hardware and Security

Components at Primary

Data center (Staging

Server)

The clause for Staging server

has been revised, as this

section reflects the

requirement for a separate

Test and Development

server.


8.15.2

74 Servers In the specifications for

servers in training centers

manageability, video

controller, bus architecture,

power management and

antivirus compliances have

been dropped.



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Point 6

38 ―Complete set of

hardware and software

procured under this

scope will have to be

supplied, installed,

configured and

supported for a period of

5 years, out of which 3

years shall be covered

under warranty.

Extended support

outside of warranty shall

be provided for an

additional 2 years in the

form of AMC.‖

―Complete set of hardware,

software and equipment

procured under this scope will

have to be supplied, installed,

configured and supported for

a period of 3 years. Post

warranty support shall be

provided for year on year

basis as per the format

specified in Volume 2, Pg 98,

Section 5.3.2‖

51. Volume 2 Section

5.2.14

Section 5.3.2

90,10

3

Point H

Generator 5KVA Generator 10 KVA


5.2.14

Section 5.3.2

90,10

3

Point H

Laptop Laptop has been dropped.

53. Annexure 3 Section 4.1.1 12 (Switches , firewalls, IDS

/ IPS , routers, server

load balancer, link load

balancer etc)

(Switches, firewalls, IDS /

IPS, routers, server load

balancer etc).Link load

balancer is not in the

current scope of the

project.

54. Annexure 3 Section 8.3 56 The Blade should have

redundant 8 Gbps Fiber

Channel HBA/FC Port

(only for database

server)

The Blade should have

redundant 8 Gbps Fibre

Channel HBA/FC Port

55. Annexure 3 Section 8.8 60 Core Router

Following compliances

have been dropped

1) Should support 3G

standards High-Speed

Packet Access (HSPA)

2) Dial-Backup

Dial-on-Demand

3) Controlled

SNMP Clause



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56. Annexure 5 Indicative

training plan

Section 4.2

Table 6

20 Point 8

―Data centre &

Network

Administration ―

10

Point 10, 11, 12, 13

Based on scope of

solution implemented.

―Data centre & Network

Administration ―

5

Point 10, 11, 12, 13

The clause “Based on

scope of solution

implemented.” has been

replaced with “3 Days”

57. Volume 2 Pricing

format

Section 5

Point B

60 Auditor Certified

financial statements for

the Last three financial

years; 2008-09, 2009-

10, and 2010-11

Auditor Certified financial

statements for the Last three

financial years; 2007-08,

2008-09, and 2009-10

58. Annexure 2 Section 1.3,

Point 5/6.3

7 Business process

Execution Language

(BPEL)

Business Messaging

protocols like EDI,

Metal-XML, Rosetta

Net, ebXML, OASIS,

AISI

These requirements have

been dropped.


External Fire

wall

64 PPPoE, EAP-TLS, RTP

PPPoE, RTP

60. Annexure 3 Section 5.1 19 Router: Router will be

installed in a redundant

mode at the secondary

data centre.

Firewall:

Firewall will be installed

in redundant mode at

server zone

Router: Router will be

installed at the secondary

data center.

Firewall:

Firewall will be installed at

server zone

61. Annexure 3 Section 7.2 45 EMS should compile the

performance statistics

from all the IT systems

involved and compute

the average of the

parameters over a

quarter, and compare it

with the SLA metrics laid

down in the RFP.

The EMS should

compute the weighted

EMS should gather the

performance statistics from all

the IT systems involved and

compute the average of the

parameters over a quarter, to

provide infrastructure

availability & performance

based SLA reports.

The EMS should provide

sufficient availability &

performance SLA metrics &



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average score of the

SLA metrics and arrive

at the quarterly service

charges payable to the

Agency after applying

the system of penalties

and rewards.

reports that should help

Department in calculating

penalty \ reward based on

reports\metrics provided by

EMS in order to arrive at the

quarterly service charges

payable to the Agency.

62. Annexure 3 Section 8.5 56 Minimum 4x Quad core

processor with 2.1GHz

or higher clock speed

processor available

expandable to minimum

4 physical processor

with min 4 MB L3 cache

per processor

Minimum 4x Quad core

processor with 2.1GHz or

higher clock speed processor

available expandable by

additional minimum 4

physical processor with min 4

MB L3 cache per processor.


Scope of Work of System Integrator with respect to Network and Connectivity for Police Stations..

55 Addition of clause Cyber Highway will provide

terminal points on the edge

routers. Client side

infrastructure beyond that

is the responsibility of the

SI.

64. Annexure 3 Section 8.6.1 58 The storage system

should be scalable from

30 TB to 60. TB of raw

capacity using 40% on

Fiber Channel drives

The storage system

should be scalable from

30 TB to 60 TB of usable

capacity using 40% on

Fibre Channel or

equivalent drives.

Minimum usable capacity

to be provisioned is 30

TB.


8.15.3

74 Backup period should be at least 2 Hr with minimum 3000 VAH for 3 KVA

Backup period should be 1 hr at the rated output of 3 KVA or higher.


8.15.3

74 Addition Power factor 0.8 (minimum)



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67. Annexure 3 Section 8.11 64 Should Offload, augments, or replaces DNS servers by taking over the domain resolution process, and transmits these requests at thousands of requests per second

Should Offload, augment, or replace DNS servers by taking over the domain resolution process, and transmits these requests at thousands of requests per second.


IDS/IPS

63 Should Stop outbreaks at the network level

Should stop all outbreaks at the network level

69. Volume 2 Section 4.5.2 45 The SI is suppose to adhere to the SLA and provide post implementations support of warranty and AMC M8: Completion of warranty and AMC for phase I locations M9: Completion of warranty and AMC for phase II locations

The SI is suppose to adhere to the SLA and provide post implementation support and warranty M8: Completion of warranty for phase I locations M9: Completion of warranty for phase II locations

70. Volume 2 Section 4.5.3 56 M8: Completion of warranty and AMC for phase I locations M9: Completion of warranty and AMC for phase II locations

M8: Completion of warranty for phase I locations M9: Completion of warranty for phase II locations

71. Volume 2 Section 5.3.2

A

98 Hardware Related Costs including AMC/Warranty for the period of 3 years from Go-Live

Hardware Related Costs including Warranty for the period of 3 years from Go-Live

72. Volume 1 Section 5.2 52 The bidder shall quote for year-wise comprehensive Annual Maintenance Contract for three years (Post warranty) which shall become effective at the end of the warranty period.

The bidder shall quote for year-wise comprehensive Annual Maintenance Contract (Post warranty) which shall become effective at the end of the warranty period.

73. Volume 1 Section 5.2 53 The bidder shall quote year wise comprehensive AMC price bands for four additional years post the completion of three year

The bidder shall quote year wise comprehensive AMC price, post the completion of three year warranty requested in the scope of this RFP.



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AMC requested in the scope of this RFP.

74. Volume 3 Section 2.1.1 16 Warranty / AMC Period

Warranty Period. The word AMC has been deleted.

75. Volume 3 Section 3.5.2 55 The SI is suppose to adhere to the SLA and provide post implementations support of warranty and AMC M8: Completion of warranty and AMC for phase I locations M9: Completion of warranty and AMC for phase II locations

The SI is supposed to adhere to the SLA and provide post implementation support and warranty M8: Completion of warranty for phase I locations M9: Completion of warranty for phase II locations

76. Volume 3 Section 3.5.2 55 Addition of Clause

The SI is supposed to adhere to the SLA and provide post implementation support and warranty for 3 years. Payment of operations from 4

th year

onward will be made on quarterly basis (at the completion of each quarter).

77. Volume 2 Section 4.5.2 44 Addition of Clause

The SI is supposed to adhere to the SLA and provide post implementation support and warranty for 3 years. Payment of operations from 4

th year

onward will be made on quarterly basis (at the completion of each quarter).


External

Firewall

63 802.1Q, NAT, PAT, IP Multicast support, Remote Access VPN, Time based Access control lists, URL Filtering, support VLAN, Layer 2 Firewall, Virtual Firewall, Radius/ TACACS

802.1Q, NAT, PAT, IP Multicast support, Remote Access VPN, Time based Access control lists, URL Filtering, support VLAN, Layer 2 Firewall, Radius/ TACACS

79. Volume 2 Section 1.1 6 Note: ―T‖ is the date when RFP is released to bidders

This clause has been dropped.



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80. Volume 1 Section 5.4 62 Requisite Number of Tables (2' x 2' x 2')

Requisite Number of Tables. The words (2' x 2' x 2') have been dropped.

81. Volume 1 Section 5.4 61 Addition of Clause Point 13

One industry standard table and one chair per computer per site and additional requisite space for other peripherals should be provisioned by the SI.

82. Annexure 5 Section 1.1 6 SI shall also identify the languages to be used by the end-user for entering data and ensuring multi-language training to the end users as per requirement

SI shall also identify the languages to be used by the end-user for entering data and ensuring multi-language (Hindi and English) training to the end users as per requirement

The material shall be developed in English, Hindi and vernacular language

The material shall be developed in English and Hindi


Point 6

61 Re-distribution of routes from on Routing protocol should not be a bottleneck

Re-distribution of routes and changes in routing table should not be a bottleneck.

Random Early Detection, Weighted Fair/priority Queuing, IP precedence or DSCP.

This sub-clause has been dropped.


Point 5

66 Congestion control via Weighted Random Early Detection (WRED).

Congestion control via Weighted Random Early Detection (WRED) or equivalent


8.13.6

70 3.2 Gbps Forwarding capacity

32 Gbps Forwarding capacity

86. Annexure 4 Section 6.1 26

and

27

Point 13 Point 5

Point 13: “www.delhipolice.nic.in” has been dropped. Point 5: “CAD based system” has been dropped.

87. Volume 1 Section 3.3 22 Running GIS based PSR applications

Running GIS based PCR applications

http://www.delhipolice.nic.in/



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88. Annexure 4 Section 6.2 28 MACT Application, 7500 records per year

Addition of Clause : MACT application data to be migrated since its inception in 2009.

89. Volume 2 Section 1.2 8 Point (v) in the form of a Demand Draft/ Bank Guarantee/Banker‘s cheque/FDR issued by any Nationalised/ Scheduled bank in favour of Delhi Computerization of Police Services Society, payable at Delhi

in the form of a Demand Draft/ Bank Guarantee/Banker‘s cheque/FDR issued by any Commercial bank in favour of Delhi Computerization of Police Services Society, payable at Delhi

Point (i) Bank Guarantees to be provided against this tender should have been issued by Indian Public Sector Banks or Private Sector Banks authorized by the Government to conduct Government transaction. Apart from nationalized banks, at present HDFC Bank, ICICI Bank and AXIS Bank are the three private sector banks authorized by the Government.

Bank Guarantees to be provided against this tender should have been issued by any Commercial Bank


(i)(v)

The bid security may be forfeited

9 Addition of sub-clause in section 1.2 (i)(v)

Any information given is found wrong.


(i)(ii)

9 The bid security of all unsuccessful bidders would be refunded by Delhi Police within 45 days of the bidder being notified as being unsuccessful

EMD shall be returned to all unsuccessful bidders at the earliest after final bid validity and latest on or before the 30

th day after the award of

contract to successful bidder.



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(b)(i)

12 The Bidder is expected to price all the items and services proposed in the Technical Proposal.

In the commercial bid, the Bidder is expected to give price for all the items and services it has proposed in the Technical Proposal.


(b)(iv)

13 Purchases may be increased by 50 % of the quantity originally ordered by repeat orders, provided that such orders shall not be given for a period exceeding one month from the date of the expiry of last supply made and also subject to the condition that prices have since not reduced and purchases were not made on urgent basis.

Purchases may be increased as per the operational requirements of the project.


(iv)

18 iv. Standard repeat order clause for placing a repeat order to a maximum of 100% of the originally ordered quantity within 3 years from the date of supply against the original order, at the same rates and on the same terms and conditions at any time during the currency of the contract will hold

Purchases may be increased as per the operational requirements of the project.

95. Volume 2 Section 3.4 39 If it is unable to finalize the contract with the bidder ranked first due to any reason, the Delhi Police may proceed to and negotiate with the next ranked bidder, and so on as per General Financial Rules (GFR) until a contract is awarded.

Clause has been deleted.

96. Volume 2 Section 3.7 40 in which event NCRB may award the contract to the next best value bidder or call for new proposals or invoke the PBG.

Clause has been deleted.



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97. Volume 2 Section 5.2.2 66 Addition of Clause Any agency which is already deployed as CPMU in Delhi for this project will not be considered

98. Annexure 5 Section 3

Table no. 6

15 District level Training Centre Infrastructure Details

Recruitment Training Center Infrastructure Details


Scope of

Work of

System

Integrator

with respect

to Network

and

Connectivity

for Police

Stations,

Higher

Offices,

Training

Centers

(DTC/RTC/P

TC/Police

Academy) for

CCTNS

project

55 Addition in Role of System Integrator

All LAN cabling shall be CAT 6 type LAN cable unless specified otherwise.

SI has to ensure that third party penta testing is carried out at each client location to ensure quality of network. The reports of such testing will have to be submitted to Delhi Police or its nominated agency.

Maintaining the network including hardware supplied for a minimum period of three years

Maintaining the network including hardware supplied.


Point 5

28 Application hosted at Traffic HQ

Application hosted at Police HQ


Point 5

28 Integration with CCTNS: No

Integration with CCTNS: Yes


Point 5

28 This is an independent system. Cannot be integrated with CCTNS at this point.

This is an independent system, however, an interface will be developed by SI to ensure exchange of key data relating to FIR etc.


57 2. Ensure adequate power points in adequate numbers with proper electric-earthling

2. Ensure adequate power points in sufficient numbers with proper electric-earthing



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104. Volume 1 Section 5.4 60 (ii) Ensure adequate power points in adequate numbers with proper electric-earthling and electric cabling required at the site

Ensure adequate power points in sufficient numbers with proper electric-earthing

2) Ensure adequate power points in adequate numbers with proper electric-earthling

15) Ensure adequate power points in sufficient numbers with proper electric-earthing


5.2.14

88 Bill of Material for Infrastructure

The table has been updated to reflect components as they appear in BoM for DC, BoM for DR and Client side infrastructure requirements indicated in Annexure 3.


Milestones and Payment Schedule for Implementation Phase

43 % Payment of Contract % Payment of amount calculated in Section 5.3.2 Pricing summary (A)

107. Volume 3 Section 3.5.1 54 % Payment of Contract % Payment of amount calculated in Volume II, Section 5.3.2 Pricing summary (A)


45 Addition of Clause Payment of Operations will be made on quarterly basis (at completion of each quarter), based on the adherence to SLA, for the amount quoted for each respective year

109. Volume 2 Section 5.3.2 97 and 98

Form 1- Pricing Summary

Form 1- Pricing Summary has been revised. Please refer to Appendix A for the revised form.

110. Volume 2 Section 4.5.2 45 % Payment of Contract % Payment of amount calculated in Section 5.3.2 Pricing summary (A)



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111. Volume 3 Section 3.5.2 55 % Payment of Contract % Payment of amount calculated in Volume II, Section 5.3.2 Pricing summary (A)

112. Volume 2 Section 2.9 36 Since the payment to the SI will made over a period of 3 years

Since the payment to the SI will be made over several years

113. Volume 1 Section 5.1 Point 2

37 Operation and Maintenance of CAS solution for a periods of 3 years

Operation and Maintenance of CAS solution


Point 2 (ix)

62 Operation and Maintenance of CAS solution for a periods of 3 years

Operation and Maintenance of CAS solution

115. Volume 1 Section 5.1 Point 3(v)

37 Operation and Maintenance for IT infrastructure (Procured as a part of this project for a periods of 3 years)

Operation and Maintenance for IT infrastructure (Procured as a part of this project)

116. Volume 3 Section 4.2 Point 3 (v)

62 Operation and Maintenance for IT infrastructure (Procured as a part of this project for a periods of 3 years)

Operation and Maintenance for IT infrastructure (Procured as a part of this project)


44 Payment for the O&M phase will be made available in 2 payment milestones which are described below

Balance payment of 10% will be made available in 2 payment milestones which are described below


55 Payment for the O&M phase will be made available in 2 payment milestones which are described below

Balance payment of 10% will be made available in 2 payment milestones which are described below



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119. Volume 2 Section 5.3.2 Point A

98 Detailed component wise pricing format

The table has been updated to reflect components as they appear in BoM for DC, BoM for DR and Client side infrastructure requirements indicated in Annexure 3.

120. Volume 2 Section 5.2.5 69 We acknowledge that the offline functionality requirement stated in Volume – I of the RFP is indicative and that the complete range of required offline functionality will be identified and clarified during the systems study phase of the CCTNS project.

We acknowledge that the offline functionality requirement stated in Annexure – I of the RFP is indicative and that the complete range of required offline functionality will be identified and clarified during the systems study phase of the CCTNS project.

121. Volume 2 5.2.21, 5.3.2,

Table A,

5.3.2, Table

A

86,

101,

102

Software Management Software

Storage Management Software

122. Volume 1 Section 5.2 Detailed scope, Acceptance Testing

41 The SI shall obtain the sign-off from Delhi Police on the testing approach and plan.

The SI shall obtain the approval certificate from Delhi Police on the testing approach and plan.

123. Volume 1 Section 5,2, Detailed scope, Capacity Building

45 The SI shall obtain a sign off on the proposed change management team structure, change management approach & the measurement tools from Delhi Police

The SI shall obtain an approval certificate on the proposed change management team structure, change management approach & the measurement tools from Delhi Police

124. Volume 2 Section 1.1, Table, Point 5.

6 Last date for submission of bids 16/08/2011

Last date for submission of bids 27/09/2011

125. Volume 2 Section 1.1, Table, Point 6.

6 Opening of technical bids 16/08/2011

Opening of technical bids 27/09/2011



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126. Volume 2 Section 1.2, b (iv)

6 RFP document can be obtained from DCP,P&L (Police Headquarters) from 27-June-2011 between 10:30 am to 5 pm.

RFP document can be obtained from DCP,P&L (5, Rajpur Road, Delhi - 110054) from 27-June-2011 between 10:30 am to 5 pm.

127. Volume 2 Section 1.2, d 7 Delhi Police will host a Pre-Bid Conference, tentatively scheduled on 26/07/2011.

Line added “Already held on 26/07/2011”

128. Volume 2 Section 1.2, i (i)

8 ―, Delhi and should be valid for 180 days from the due date of the tender. Bid security in any other form will not be accepted. ―

EMD should be valid for 225 days (180 days bid validity period+ 45 days beyond bid validity) from the opening date of the tender. Bid security in any other form will not be accepted.

129. Volume 2 Section 1.2, l 9 Proposals, in its complete form in all respects as specified in the RFP, must be submitted to Delhi Police at the address specified below:

Name and Address: Shri Sandeep Goel (Jt CP, Crime and nodal officer, CCTNS), Indraprastha Estate, New Delhi, Police Headquarters, 10

th

Floor.

Telephone: 011 2349 0209

Fax: 011 2349 0209

Email: [email protected]

Last Date & Time of submission: Before 16

th

August, 2011, 3 p.m.

Proposals, in its complete form in all respects as specified in the RFP, must be submitted in the tender box kept at the address specified below:

Name and Address: Office of DCP, Provisioning and Logistics, , 5, Rajpur Road, Delhi - 110054

Telephone: 011 2394 6595

011 2334 1678

Email: [email protected]

Last Date & Time of submission: 27

th September,

2011, 3 p.m.



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130. Volume 2 Old Section 1.3, a (v)

12 If any bidder does not qualify in technical evaluation, the Commercial Proposal shall be returned unopened to the bidder.

This clause has been dropped.

131. Volume 2 Section 1.3, a (vi)

Old section 1.3, a (vii)

12 In exceptional circumstances, at its discretion, Delhi Police may solicit the bidder's consent for an extension of the validity period. The request and the responses thereto shall be made in writing or by fax or email.

In exceptional circumstances, at its discretion, Delhi Police may solicit the bidder's consent for an extension of the validity period. The request and the responses thereto shall be made in writing.

132. Volume 2 Section 1.3 h (l)

16 Bidder fails to deposit the Performance Bank Guarantee (PBG) or fails to enter into a contract within 30 working days of the date of notice of award of contract or within such extended period, as may be specified by Delhi Police

Bidder fails to deposit the Performance Security or fails to enter into a contract within 30 working days of the date of notice of award of contract or within such extended period, as may be specified by Delhi Police

133. Volume 2 Section 2.4, (7)

20 Company should be solvent of INR 30 Cr as for financial year ending 31

st March 2010 or

above. Relevant documents for the same needs to be submitted by the SI along with the bid proposal.

Company should be solvent of INR 30 Cr or above as for financial year ending 31

st

March 2011. Relevant documents for the same needs to be submitted by the SI along with the bid proposal.

134. Volume 2 Section 4.1 42 Advance Bank Guarantee

A bank guarantee equalling to 10% of the contract value would be furnished by the bidder in the form of a Bank Guarantee as per the format provided in this RFP from Indian Public Sector Banks or Private sector Banks authorized

Bank Guarantee for Advance payment

A bank guarantee equalling to 10% of the amount calculated in Section 5.3.2 Pricing summary (A) would be furnished by the bidder in the form of a Bank Guarantee as per the format provided in this RFP from any Commercial Bank. Details of the bank are to be furnished in the



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by the Government to conduct Government Transaction. At present, HDFC Bank, ICICI Bank and Axis Bank are the only three private sector banks authorized by the government. Details of the bank are to be furnished in the commercial offer. The Advance Bank Guarantee should be furnished at the time of signing of the contract and should be valid for entire term of the contract

commercial offer. The advance will be adjusted in the first bill raised by SI.

135. Volume 2 Section 4.2 42 Performance Bank Guarantee

A PBG of 10% of value of the contract would be furnished by the bidder in the form of a Bank Guarantee as per the format provided in this RFP from Indian Public Sector Banks or Private Sector Banks authorized by the Government to conduct Government transaction. At present HDFC Bank, ICICI Bank and AXIS Bank are the only three private sector banks authorized by the Government. Details of the bank are to be furnished in the commercial offer.

Performance Security

A Performance Security of 10% of value of the contract would be furnished by the bidder in the form of a Bank Guarantee as per the format provided in this RFP from any Commercial Bank Details of the bank are to be furnished in the commercial offer. It can also be submitted in the form of FDR or A/C Payee Demand Draft.

.

The PBG should be furnished within 15 calendar days from the signing of the contract and should be valid for entire term of the contract

The Performance Security should be furnished before signing of the contract and should be valid for entire term of the contract.



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The validity period of PBG should be sixty days beyond the date of completion of all contractual obligations of the SI.

Bank Guarantee to remain valid up to 60 days beyond guarantee/warranty obligations.

Nodal Agency may forfeit the Performance Guarantee for any failure on part of Bidder to complete its obligations under the Agreement.

Nodal Agency may forfeit the Performance Guarantee/ Security for any failure on part of Bidder to complete its obligations under the Agreement.

The Performance Guarantee shall be returned to the Bidder within 30 days of the date of successful discharge of all contractual obligations at the end of the period of the Agreement by the Nodal Agency

The Performance Guarantee/ Security shall be returned after 60 days of expiry of warranty/guarantee obligations.

In the event of any amendments to Agreement, the Bidder shall within 15 days of receipt of such amendment furnish the amendment to the Performance Guarantee as required.

No amendment to the agreement can be made

If the bidder seeks the refund of PBG at the onset of O & M phase, the bidder will have to submit a fresh PBG. The bidder shall provide bank guarantee of the quoted amount of O & M cost or departmental estimated O & M cost, whichever is more.

This clause has been dropped



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136. Volume 2 Section 4.3 42 In the event of the Bidder's failure to submit the Bonds, Guarantees and Documents and supply the solution / equipment as per schedule specified in this RFP, Delhi Police may, at its discretion, withhold any payment until the completion of the contract. Delhi Police may also deduct from the Bidder as agreed, liquidated damages to the sum of 0.5% of the contract price of the delayed/undelivered services (as detailed in Volume 1 of this RFP) for every week of delay or part of a week, subject to the maximum value of the Liquidated Damages being not more than 10% of the value of delayed services. This right to claim any liquidated damages shall be without prejudice to other rights and remedies available to Delhi Police, under the contract and law.

In the event of the Bidder's failure to submit the Bonds, Guarantees and Documents and supply the solution / equipment as per schedule specified in this RFP, Delhi Police may, at its discretion, withhold any payment until the completion of the contract. Delhi Police may also deduct from the Bidder, liquidated damages to the sum of 0.5% of the contract value of the delayed/undelivered services/goods (as detailed in Volume 1 of this RFP) for every week of delay or part of a week, being treated as a full week, subject to the maximum value of the Liquidated Damages being not more than 10% of the value of delayed services and goods. The right to claim any liquidated damages shall be without prejudice to other rights and remedies available to Delhi Police, under the contract and law.

137. Volume 2 Section 4.5.1, (1)

43 M1: Advance against submission of Bank Guarantee

M1: Advance against submission of Bank Guarantee of equal amount.

138. Volume 3 Section 3.5.1,

(1)

54 M1: Advance against submission of Bank Guarantee

M1: Advance against submission of Bank Guarantee of equal amount.



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139. Volume 2 Section 4.5.1 43 Note: All payments to the Implementation Vendor shall be made upon submission of invoices along with relevant sign-offs from Delhi Police and.

Note: All payments to the Implementation Vendor shall be made upon submission of invoices along with relevant approval certificates from Delhi Police.

140. Volume 3 Section 3.5.1 54 Note: All payments to the Implementation Vendor shall be made upon submission of invoices along with relevant sign-offs from Delhi Police

Note: All payments to the Implementation Vendor shall be made upon submission of invoices along with relevant approval certificates from Delhi Police.

141. Volume 2 Section 4.5.3, 1

46 Performance Bank Guarantee (10% of Total Contract Value)

Bank Guarantee for advance payment (equal to the advance payment. The advance will be adjusted in the first bill raised by the SI.)

142. Volume 2 Section 5.6 107 In consideration of ________________ (hereinafter called the ―Government‖) represented by ________________, on the first part and M/s ____________ of ___________ (hereinafter referred to as ―Bidder‖) on the Second part, having agreed to accept the Earnest Money Deposit of Rs. ________ (Rupees _________) in the form of Bank Guarantee for the Request for Proposal for procurement of _________ we __________ (Name of the Bank), (hereinafter referred to as the ―Bank‖), do hereby undertake to pay to the Government forthwith on demand without any demur and without seeking any reasons

In consideration of ________________ (hereinafter called the ―Government‖) represented by ________________, on the first part and M/s ____________ of ___________ (hereinafter referred to as ―Bidder‖) on the Second part, having agreed to accept the Earnest Money Deposit of Rs. ________ (Rupees _________) in the form of Bank Guarantee/ FDR/ A/c Payee demand draft for the Request for Proposal for procurement of _________ we __________ (Name of the Bank), (hereinafter referred to as the ―Bank‖), do hereby undertake to pay to the Government forthwith on demand without any demur and without seeking any reasons whatsoever, an amount not exceeding ______ (Rupees _______) and the guarantee will remain valid up to a period of 225 days from the



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whatsoever, an amount not exceeding ______ (Rupees _______) and the guarantee will remain valid up to a period of 180 days from the due date of the tender.

opening date of the tender.

Appendix A

Revised specifications in respect of generator set referred at Annexure 3, Section 8.13.5

Rated Output 2.1 KVA and above

Frequency 50Hz and above

Rated power factor 0.8

Fuel Type Kerosene/Diesel

Cylinders Single Cylinder

Continuous running hours Min. 8 hours

Cooling system Water cooled/ Air cooled

Rated voltage 220V – 240V

Fuel tank capacity 12 Ltr or above

Certification ISO 9001, CPCB norms compliance





Cylinders Single Cylinder












Cylinders Multi Cylinder






Revised specifications in respect of electronic pen referred at Annexure 3, Section 8.13.8

Electronic Pen - all Police Units/ Offices

Minimum Technical Specifications for Electronic Pen

Communication: USB 2.0

Battery : Lithium Battery/Rechargeable battery

Continuous writing time: 2 hours or longer Standby time:1 hours (min.)

Writing Area: No Pad/No Special Paper, should able to write on most surfaces

Memory: Storage device should store upto 100 A4 size papers

No external power is required, powered by USB bus

Pen Battery Life: Approx. 60 hours or longer

Should include any required accessories (Charger, USB cable, Drivers, SDK/API‘s etc)

Revised specifications in respect of digital camera referred at Annexure 3, Section 8.13.7

Max resolution 4000 x 3000

Image ratio w:h 4:3, 16:9



Effective pixels 10 megapixels or above

Sensor type CCD/CMOS

Digital zoom Yes, 6x or above

Image stabilization Yes

Auto Focus Yes

Optical zoom Yes, 5x or above

Built-in Flash Yes

Battery Type Lithium (Rechargeable)(should also be charged externally and not just with

USB)

Memory Card 4 GB

Accessories Should include any required accessories (Charger, USB cable, Drivers, etc)

Revised Form for Pricing Summary referred at Volume 2, Section 5.3.2

S.

No. Description

Total

Price

(INR)

Taxes

and

Other

Duties

Total

Amount

(INR)

Total

Amount

in Words

Services Provided During Implementation Phase

1. Systems Study

2. Configuration, Customization and Extension (New

Modules) of CAS (State)

3. Integration with CAS (Center) and External

Agencies

4. Support to 3

rd party acceptance testing, audit and

certification

5. Data migration and Digitization of Historical Data

6. Change Management & Capacity Building

7. Hand Holding Support

Capex during Implementation Phase

8. Site preparation at the Client site locations as



S.

No. Description

Total

Price

(INR)

Taxes

and

Other

Duties

Total

Amount

(INR)

Total

Amount

in Words

outlined in this RFP.

9.

IT Infrastructure at the Client site locations (police

stations, Commissionerates, Range offices, Zones,

special police stations, district control rooms, FSL,

FPB, SDPOs, Police HQ).

10.

IT infrastructure at the Data Center including the

necessary hardware, software and other

networking components.

11.

IT infrastructure at Disaster Recovery Centre

including the necessary hardware, software and

other networking components.

12.

IT infrastructure at Training Centre including the

necessary hardware, software and other

networking components.

13.

Price quotes of additional hardware quoted under

section 8.14 of Annexure III

a. Generator 3KVA

b. Generator 10KVA

c. Multifunction colour laser printer

A Sub-total for Services Provided During

Implementation Phase (Sum of items 1 – 12):

Services Provided During Post Implementation Phase

(Operational Costs)

1. Operational Cost for Year 1 after ―Go-Live of

Phase 1‖


Phase 1‖


Phase 1‖

4.

Operational Costs (including AMC for 1st Phase)

for maintenance of all hardware, software and

solution for 4th year after ―Go-Live of Phase 1‖

5. Operational Cost (including AMC for 1

st and 2

nd

Phases) of all hardware, software and solution for



S.

No. Description

Total

Price

(INR)

Taxes

and

Other

Duties

Total

Amount

(INR)

Total

Amount

in Words

5th year after ―Go-Live of Phase 1‖

6.

Operational Cost (including AMC for 1st, 2

nd and

3rd

Phases) of all hardware, software and solution

for 6th year after ―Go-Live of Phase 1‖

7.

Operational Cost (including AMC for 1st, 2nd and

3rd Phases) of all hardware, software and solution

for 7th year after ―Go-Live of Phase 1‖

B

Sub-total for Operational Costs Provided

During Post Implementation Phase (NPV of

items 1 – 7):

Grand Total for

Consideration of L1 (A + B)

A. Detailed Component-Wise Pricing Formats

S.

No.

Category Component No of Components /

Units of Service (X)

Rate (per unit)

(Y)

Total Cost ( =

X*Y)

A. Hardware Related Costs including Warranty for the period of 3 years from Go-Live

1. Infrastructure at

Client Side /

Hardware

HDD 160GB

Duplex Laser

Printer

Multi-Function

Laser

(Print/Scan/Copy)

UPS 2KVA for 1

Hr backup

UPS 1KVA for 1

Hr backup

Generator 2.1

KVA

Digital Camera

Electronic Pen



S.

No.



Rate (per unit)

(Y)

Total Cost ( =

X*Y)

Client Systems

(PC/ Desktop)(

Cost of the

computer

includes

Operating

System, Office

suite)

L2 Switch

Others

2. Infrastructure

Installation and

Testing /

Miscellaneous

Charges (If Any)

Total A:

B. Site Preparation at Client Side

1. Site Preparation LAN Cabling

Chair

Table

White Board

Power Strips

Fire Extinguisher

Others

Total B:

C: Data Centre Related Costs (including 3 year Warranty)

1. Deployment of

requisite

infrastructure for

Data centre

Development Server

2. Test/QA Server

3. Training Server

4. Application Server

5. Database Server

6. Email Server/ Mail & Messaging



S.

No.



Rate (per unit)

(Y)

Total Cost ( =

X*Y)

7. Web Server

8. Backup Server

9. Access Control Server/ Single

Sign On

10. DMS Server

11. EMS Server

12. Antivirus Server

13. SAN (External Storage) - List

the total capacity offered on

FC and SATA disks

14. Tape Library

15. SAN Switch

16. KVM Switch

17. L3 Core Switch

18. L2 Switch

19. Global Load Balancer

20. Server Load Balancer

21. IDS/IPS

22. External Firewall

23. Internal Firewall

24. Core Router

25. FC-IP Router

26. Others (Insert each item in a

separate row as required)

1. Software at DC Storage

management

Software (SMS)

2. Enterprise

Management

System (EMS)

3. Host Intrusion

Prevention



S.

No.



Rate (per unit)

(Y)

Total Cost ( =

X*Y)

System (HIPS)

4. Antivirus

5. Mail and

Messaging

Solution

6. Document

Management

System (DMS)

7. Backup Software

8. Others

1. Integration and

Installation

DC Services

2. Others

Total C

D: Disaster Recovery Centre Costs (Including 3 year warranty)

1. Deployment of

requisite

infrastructure for

Data centre

Application Server

2. Database Server

3. Web Server

4. Email Server/ Mail & Messaging

5. Backup Server

6. Access Control Server/ Single

Sign On

7. Antivirus Server

8. SAN (External Storage) - List

the total capacity offered on

FC and SATA disks

9. Tape Library

10. SAN Switch

11. KVM Switch

12. L3 Core Switch

13. L2 Switch

14. IDS/IPS



S.

No.



Rate (per unit)

(Y)

Total Cost ( =

X*Y)

15. External Firewall

16. Internal Firewall

17. Global load balancer

18. Core Router

19. FC-IP Router

20. Others (Insert each item in a

separate row as required)

1. Software at DR Storage

management

Software (SMS)

2. Host Intrusion

Prevention

System (HIPS)

3. Antivirus

4. Mail and

Messaging

Solution

5. Document

Management

System (DMS)

6. Backup Software

7. Others

1. Integration and

Installation

DR Services

6. Others

Total G:

H: Optional Hardware Cost (SI is required to furnish only price quotes for these items, the same shall not be

considered in the Price bids)

1 Hardware cost

for additional

items

mentioned

under Section

9.14 or

Annexure 3

Generator 3 KVA

2 Generator 10 KVA

3 Multifunction Laser

printer (Coloured)

5 Others

Total H:



S.

No.



Rate (per unit)

(Y)

Total Cost ( =

X*Y)

I : Training Centres related costs

27.

Deployment of

requisite

infrastructure

for Training

Centres

Server

28. Desktop/PC

29. UPS

30. LCD Projector

31. MFD

32. Other

33. Networking

equipments for

LAN

Switch

34. Others

Total I: