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REPORT
ON
ANNUAL ACHIEVEMENTS 2016 AND ACTION PLANS OF TEAM
FOR PREVENTION OF FAINTNESS AND WORK INJURY (TPFWI)
PREPARED BY TEAM FOR PREVENTION OF FAINTNESS AND WORK
INJURY OF THE NATIONAL SOCIAL SECURITY FUND
PUBLISHED BY THE NATIONAL SOCIAL SECURITY FUND
2016
NATIONAL SOCIAL SECURITY FUND
CONTENTS
Decsion on Establishment and Addition of the Compositions of TPFWI ................I
Measuring Tools of TPFWI ..............................................................................................VI
Report on the Annaul Achievements 2016 and Action Plans........................................1
A. Achievements...................................................................................................................1
1. Situation of Workers’ Faintness.................................................................................1
1.1 Causes of Workers’ Faintness..........................................................................1
1.2 Measures for Employer’s Improvement..............................................................2
1.3 Data of Faint Worker in 2016.........................................................................4
2. Data Analysis of Faint Workers in 2016..................................................................10
2.1 Causes of Workers’ Faintness............................................................................10
2.2 Factories and Workers Encountering Faintness in Capital/Provinces..........10
3. Data Update...................................................................................................11
3.1 Data of Factories and Faint Workers between 2015 and 2016..................11
3.2 Data Analysis in 2015 and 2016................................................................11
3.3 Data of Factories and Workers Sustained Faintness in 2015 and
Reoccurred in 2016.......................................................................................13
4. Cycle of Workers’ Faintness.....................................................................................13
5. Case Study and Prevention of Workers’ Faintness.........................................14
6. Dissemination..................................................................................................16
B. Challenges.........................................................................................................31
C. Remedies.....................................................................................................................32
D. Action Plans..................................................................................................................32
E. Conclusion.....................................................................................................................33
- References...........................................................................................................34
- Contacts................................................................................................................34
Unofficial Translation by the NSSF Translation Team
Address: #3, Russian Federation Boulevard, SangkatTek Laark 1, Khan Toul Kork, Phnom Penh.
Tel: (023) 8843 75 and Fax: (023) 88 27 69
KINGDOM OF CAMBODIA NATION RELIGION KING
3
MINISTRY OF LABOUR
AND VOCATIONAL TRAINING
No. 002/15 LV/D
DECISION
ON
ESTABLISHMENT OF THE TEAM FOR PREVENTION OF FAINTNESS AND
WORK INJURY OF THE NATIONAL SOCIAL SECURITY FUND
3 MINISTRY OF LABOUR AND VOCATIONAL TRAINING
- Having seen the Constitution of Kingdom of Cambodia
- Having seen Royal Kret No. NS/RKT/0913/903, dated 24 September 2013, concerning the
Nomination of the Royal Government of the Kingdom of Cambodia;
- Having seen Royal Kret No. NS/RKT/1213/1393, date 21 December 2013, concerning the
Revision and Addition of the Composition of the Royal Government of Kingdom of
Cambodia;
- Having seen Royal Kram No. 02/NS/94, dated 20 July 1994, promulgating the Law on the
Organization and Functioning of the Council of Minister;
- Having seen Royal Kram No. NS/RKM/0105/003, dated 17 January 2005, promulgating the
Law on the Establishment of Ministry of Labour and Vocational Training;
- Having seen Royal Kram No. NS/RKM/0397/01, dated 13 March 1997, promulgating the
Law on the Labour Law;
- Having seen Royal Kram No. NS/RKM/0902/018, dated 25 September 2002, promulgating
the Law on the Social Security Schemes for Persons Defined by the Provisions of the Labour
Law;
- Having seen Royal Kret No. NS/RKT/1297/91, dated 31 December 1997, concerning the
Judicial Statute of Public Administration Establishment;
- Having seen Sub-Decree No. 283 SD/E, dated 14 November 2014, concerning the
Organization and Functioning of Ministry of Labour and Vocational Training;
- Having seen Sub-Decree No. 16 SD/E, dated 02 March 2007, concerning the Establishment of
the National Social Security Fund;
- Reference to the Proposal of the Governing Body of the National Social Security Fund.
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Tel: (023) 8843 75 and Fax: (023) 88 27 69
HEREBY DECIDED
Article 1. ~
Team for Prevention of Faintness and Work Injury of the National Social Security
Fund shall be established. This team has compositions as follows:
1. H.E. Dr. Puk Vannthat Consultant attached to Ministry of Labour
and Vocational Training President
2. Mr. Meng Hong Deputy Director of the National Social
Security Fund
Member
3. Dr. Hann Noupkun Division Head of Department of
Occupational Health and Safety
Member
4. Mr. Pheng Sopheath Division Head of the Labour Inspection
Department
Member
5. Mr. Cheav Bunrith Division Head of the National Social
Security Fund
Member
6. Dr. Tort Polary Division Head of the National Social
Security Fund
Member
Article 2. ~
Team for Prevention of Faintness and Work Injury of the National Social Security
Fund has duties as follows:
- Study and examine the causes of workers’ faintness;
- Take emergency actions and prevent the workers’ faintness at the workplace;
- Facilitate and collaborate with hospitals and poly-clinics in order to formulate the
treatment methods of workers’ faintness and determine the treatment price;
- Facilitate and collaborate with ministries, institutions, and other relevant
organizations to transport the workers to access the emergency service safely at
hospitals or poly-clinics;
- Advise on problems concerning construction, fire, hygiene, safety, health, and
working conditions;
- Advise and request Executive Director of the National Social Security Fund to take
preventive action on occupational risks. The NSSF Executive Director shall report
to the Minister of Labour and Vocational Training for checking and deciding as
well as requesting recommendations for implementation.;
- Conduct dissemination meetings on work injury Prevention;
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- Implement other duties in compliance with the order of the NSSF Executive
Director.
Article 3. ~
Decision No. 005/11 LV/D, dated 08 August 2011, concerning the Nomination of the
Composition of Committee for Study and Prevention of Faintness and Work Injury in
enterprises/establishments and any regulations contrary to the decision shall be nullified.
Article 4. ~
Director of Cabinet, Director General of General Department of Administration and
Finance, Director General of General Department of Employment, Director General of
General Department of Technical and Vocational Education and Training, Inspector General
of General Inspectorate of the NSSF Governing Body, Executive Director of the National
Social Security Fund, Director of Occupational Safety and Health Department, Director of
Labour Inspection Department, and Excellencies and Members as stipulated in Article 1 shall
implement this decision effectively from the dated sign.
Phnom Penh, 13 January 2015
Minister
Ith Sam Heng
CC:
- Office of the Council of Ministers
- Cabinet of Samdech Techo Prime Minister
- Cabinet of H.E. Deputy Prime Minister in Charge
- All Ministries and Relevant Institutions
- All Leaders of Ministry
- All Municipal/Provincial Halls
- All Institutions under the Ministry “For Information”
- All Enterprises/Establishments “For Collaboration”
- Article 4 “For Implementation”
- Document and Archives
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Tel: (023) 8843 75 and Fax: (023) 88 27 69
Kingdom of Cambodia
Nation Religion King
MINISTRY OF LABOUR
AND VOCATIONAL TRAINING
No. 015/16 LV/D
DECISION
ON
ADDITION OF THE COMPOSTIONS OF TEAM FOR PREVENTION OF
FAINTNESS AND WORK INJURY FOR WORKERS OF THE NATIONAL SOCIAL
SECURITY FUND
MINISTRY OF LABOUR AND VOCATIONAL TRAINING
- Having seen the Constitution of Kingdom of Cambodia;
- Having seen Royal Kret No. NS/RKT/0913/903, dated 24 September 2013, concerning the
Nomination of the Royal Government of the Kingdom of Cambodia;
- Having seen Royal Kret No. NS/RKT/1213/1393, date 21 December 2013, concerning the
Revision and Addition of the Composition of the Royal Government of the Kingdom of
Cambodia;
- Having seen Royal Kram No. 02/NS/94, dated 20 July 1994, promulgating the Law on the
Organization and Functioning of the Council of Minister;
- Having seen Royal Kram No. NS/RKM/0397/01, dated 13 March 1997, promulgating the
Law on the Labour Law;
- Having seen Royal Kram No. NS/RKM/0902/018, dated 25 September 2002, promulgating
the Law on the Social Security Schemes for Persons Defined by the Provisions of the Labour
Law;
- Having seen Royal Kram No. NS/RKM/0105/003, dated 17 January 2005, promulgating the
Law on the Establishment of Ministry of Labour and Vocational Training;
- Having seen Royal Kret No. NS/RKT/0815/872, dated 08 August 2015, concerning the
Judicial Statute of Public Administration Organizations;
- Having seen Sub-Decree No. 283 SD/E, dated 14 November 2014, concerning the
Organization and Functioning of Ministry of Labour and Vocational Training;
- Having seen Sub-Decree No. 16 SD/E, dated 02 March 2007, concerning the Establishment of
the National Social Security Fund;
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Tel: (023) 8843 75 and Fax: (023) 88 27 69
- Having seen Decision No. 002/15 LV/D, dated 13 January 2015, concerning the
Establishment of Team for Prevention of Faintness and Work Injury for Workers of the
National Social Security Fund;
- Letter No. 049/05/16, dated 05 May 2016, of Garment Manufacturing Association of
Cambodia;
- Reference to the Compulsory of the National Social Security Fund.
HEREBY DECIDED
Article 1.
Mr. Kaing Monika, Deputy Secretary-General on behalf of a representative of the
Garment Manufacturing Association of Cambodia, shall be added as a member of Team for
Prevention of Faintness and Work Injury for Workers of the National Social Security Fund.
Article 2.
Any regulations contrary to the decision shall be nullified.
Article 3.
Director of Cabinet, Director General of General Department of Administration and
Finance, Director General of General Department of Employment, Inspector General,
Technical Council for Social Security Schemes, Governing Body of NSSF, Executive
Director of the National Social Security Fund, Team for Prevention of Faintness and Work
Injury for Workers of the National Social Security Fund, and Person Concerned shall
implement this decision effectively from the dated sign.
Phnom Penh, 25 May 2016
Minister
Ith Sam Heng
CC:
- Office of the Council of Minister
- Ministry of Economy and Finance
- Secretariat General of the Royal Government
- Cabinet of Samdech Prime Minister
- Cabinet of Samdech, Exellencies, and Deputy Prime Minister
- All Municipal/Provincial Halls
- Garment Manufacturing Association of Cambodia
- Article 3 “”For Implementation”
- Documents and Archives
VI
MEASURING TOOLS OF TPFWI
Gas Alert Micro 5 (measuring O2, CO, H2S, SO2, CO2 ...)
Light Meter Extech
Anemometer
Sound Level Meter Oxymeters
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Page 1 Team for Prevention of Faintness and Work Injury (TPFWI)
REPORT ON
THE ANNUAL ACHIEVEMENTS 2016 AND ACTION PLANS OF
TEAM FOR PREVENTION OF FAINTNESS AND WORK INJURY (TPFWI)
With political and economic stability of the Royal Government in the 5th
Legislature
of National Assembly under the outstanding leadership and wisdom of Samdech Akka
Moha Sena Padei Techo Hun Sen, Prime Minister of the Kingdom of Cambodia, and the
outline of the Rectangular Strategy Phase III of the Royal Government of the 5th Legislature
have attracted tremendous foreign investors to Cambodia in all sectors with a view to
generating numerous jobs for people every year. Through the growth of domestic and foreign
investments, the Cambodian economy has progressed tremendously in all sectors, such as
garment and footwear sectors. According to the rigorous enforcement of the policy for
prevention and reduction of workers’ faintness, the National Social Security Fund (NSSF)
which is a secretariat under the Ministry of Labour and Vocational Training in charge of
management and provision of the Social Security Schemes for Persons Defined by the
Provisions of the Labour Law, established the Team for Prevention of Faintness and Work
Injury (TPFWI) for Workers in the enterprises/establishments.
In 2016, TPFWI investigated and took corrective actions on the enterprises/
establishments with workers’ faintness as well as disseminating activities as follows:
A. Achievements
1. Situation of Workers’ Faintness
1.1 Causes of Workers’ Faintness
In 2016, TPFWI went to investigate the garment and footwear enterprises/
establishments encountering the incident of workers’ faintness and discovered the following
causes and challenges:
Working Conditions, Hygiene, and Work Safety
Chemical issues
- Radiation of toilet odor into the production building;
- Emission of mechanic diesel smell into the production building;
- Emission of pesticide odor;
KINGDOM OF CAMBODIA Nation Religion King
National Social Security Fund
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Page 2 Team for Prevention of Faintness and Work Injury (TPFWI)
- Emission of chicken-manure odor into the heat pump system;
- Radiation of stocked-cloth odor in the production building;
- Emission of shoe glue;
- Emission of pesticide used in rice field into the production building;
Physical issues
- Preparing the cooling system without technical standards;
- Heat pump system contained plenty of cloth debris and dust;
- Water fan system contained a very large amount of dust, moss, and cloth
debris;
- Water fan system had no moisture;
- Inadequate ventilations;
- Heat radiation;
- Short circuit;
- Detaching air hose from the heat pump system of SABLOGO machine.
Socio-Psychological Issues
- Stress;
- Subsequent Panic;
- Exaggeration of accident situation made the workers feel panic-
stricken.
Work Preparation Issues
- Piling the materials too high to block the ventilation.
Mechanic Issues (N/A)
Biological Issues
- Irregular diet.
Overtime Issues
- Working overtime two hours a day regularly.
The above overtime factor resulted from the workers themselves decided to work
overtime with a view to gaining extra wage and occasionally they couldn’t endure with such extra
work anymore plus insufficient sleep and poor nutrition diet which cause them to faint.
1.2 Measures for Employer’s Improvement
To ensure health protection and work safety, particularly in the case of workers’
faintness, TPFWI went to investigate the causes and took urgent actions on the owners of
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Page 3 Team for Prevention of Faintness and Work Injury (TPFWI)
enterprises/establishments to make improvements in a bid to gain the harmonization in workplace
by urging for the following improvement:
Working Conditions, Hygiene, and Work Safety
Chemical Problems
- Change the heat pump system far from the toilet;
- Cease to change the mechanic diesel next to the heat pump system;
- Collaborate with local authorities and citizens residing in the factory
compound in order to inform each other in relation to chemical substances
and organic fertilizer that the farmers use;
- Store shoe glue properly in order to avoid odor radiation into the
production building;
- Pile the cloth with bad odor properly.
Physical Problems
- Prepare the heat pump system in accordance with technical standards;
- Cleanse the heat pump system regularly;
- Install the heat pump system adequately;
- Prepare and check the electric wire correctly;
- Check air hose from the heat pump system of SABLOGO machine.
Socio-Psychological Problems
- Instruct the workers how to avoid stress;
- Disseminate the guidelines of Law and Regulations.
Work Preparation Problems
- Guide the workers on how to pile and store the cloth not to block the
ventilation.
Mechanic Problems (N/A)
Biological Problems
- Instruct the workers to eat food regularly.
Overtime Case
- Overtime shall be in conformity with the Labour Law;
- Instruct workers about the benefits of taking enough rest to ensure good
health in working overtime.
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Page 4 Team for Prevention of Faintness and Work Injury (TPFWI)
1.3. Data of Faint Worker in 2016
No. Date of
Accident
Garment and Footwear
Manufacturing Factory
Total of
Worker Victim % Cause and Conclusion
State of
Accident
1
08/02/2016
LIN WEN CHIH SUNSTONE
GARMENT ENTERPRISE Co.,
Ltd - Garment Product
- National Road No. 2, Siem Reap
Village, Siem Reap Commune,
Kandal Stung District, Kandal
Province.
481
12
6.4
- Emission of toilet odor into the production
building.
- Mass panic and faintness.
- 90% of victims worked overtime for 2 hours
every day a month prior to facing accident.
- Vomit
- Nausea
- Dizziness
- Numbness in the
limbs
- Panic 09/02/2016 19
2 12/02/2016
EVERGREEN APPAREL
(CAMBODIA) CO., LTD
- Garment product
- Street 110, # 90, Sangkat Tek Thla,
Khan Sen Sok, Phnom Penh.
1,850 20 1
- Emission of toilet odor into the production
building.
- Preparing the cooling system without technical
standards.
- Mass panic and fainting
- Working overtime for 2 hours every day
- Suffocation
- Numbness in the
limbs
- Chest pain
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Page 5 Team for Prevention of Faintness and Work Injury (TPFWI)
No. Date of
Accident
Garment and Footwear
Manufacturing Factory
Total of
Worker Victim % Cause and Conclusion
State of
Accident
3 23/02/2016
FIVE STARS COTTON
GARMENT (CAMBODIA)
LIMITED
- Garment Product
- National Road No. 03, Vas Pos
Village, Khvarv Commune,
Samruong District, Takeo
Province
543 21 3.8
- Heat pumping system with a plenty of cloth
debris and dust.
- Mass panic and fainting
- Piling the materials high to block the
ventilation.
- Working overtime for 2 hours everyday
- Panic
- Numbness in the
limbs
- Chest pain
- Dizziness
- Hallucination
4 01/03/2016
INDOCHIN APPAREL
(CAMBODIA) LTD
- Garment Product
- 7NG Economic zone, Vihear
Sour, Kharch Kandal, Kandal
Province. 1,800 14 0.7
- Emission of mechanic diesel into the production
building.
- Feeling stressful
- Water fan system contained a plenty of dust,
moss, cloth debris.
- 80% of victims worked overtime every day.
- Headache
- Dizziness
- Nausea
- Cold feet
(Peripheral
Neuropathy)
- Faint
- Numbness in the
limbs
5 04/03/2016
CHUN CHAO (CAMBODIA)
CO., LTD
- Garment Product
- #262B, Street 136DT, Sangkat
Chorm Chao, Khan Sen Sok,
380 40 20
- Emission of toilet odor into the production
building
- Water fan system were dusty and dry
- Feeling stressful
- Suffocation
- Chest pain
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Page 6 Team for Prevention of Faintness and Work Injury (TPFWI)
No. Date of
Accident
Garment and Footwear
Manufacturing Factory
Total of
Worker Victim % Cause and Conclusion
State of
Accident
07/03/2016
Phnom Penh.
39
- 60% of victims worked overtime for 2 hours
everyday
6 30/05/2016
ORIENT INTERNATIONAL
ENTERPRISE (CAMBODIA )
GARMENT CO., LTD
- Garment Product
- National Road No. 4, Vor
Commune, Samruong District,
Kampong Speu Province.
1,157 120 10.3
- Emission of pesticide odor.
- Feeling stressful.
- 90% of victims worked overtime.
- Headache
- Dizziness
- Numbness in the
limbs
- Suffocation
7 30/06/2016
LIDA (CAMBODIA)
GARMENT CO., LTD
- Garment Product
- Trear Village, Stung Sangkat
Meanchey, Khan Mean Chey,
Phnom Penh. 310 13 4.1
- Installing the cooling system without technical
standards.
- Preparing the stock improperly.
- Feeling stressful.
- Working overtime.
- Numbness in the
limbs
- Hallucination
- Panic
8 07/07/2016
T Y FASHION (CAMBODIA) PLC - Garment Product - Sre Rang Village, Tumnorb
1,320 30 2.2
- Emission of chicken manure into the cooling system.
- Feeling stressful
- Working overtime.
- Vomit
- Nausea
- Dizziness
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No. Date of
Accident
Garment and Footwear
Manufacturing Factory
Total of
Worker Victim % Cause and Conclusion
State of
Accident
Commune, Pun Nhear Ler District, Kandal Province.
- Numbness in the
limbs
9
18/07/2016
GRAND EAST FOOTWEAR INT’L CORP - Footwear Product - National Road No. 4, Purk
Commune, Ang Snuol District, Kandal Province. 1,206
89
11.5
- Emission of shoe glue storing in the production
building.
- Inadequate ventilation.
- Feeling stressful.
- Irregular diet.
- Faint
- Panic
- Numbness in the
limbs
29/07/2016 50
10 21/07/2016
GARBOTEX TRADING COMPANY LIMITED - Garment Product - Rokar Khnung Commune, Dun
Keo Town, Takeo Province.
1,109 44 3.9
- Feeling stressful
- Inciting led to the strike.
- Panic
- Chest pain
- Numbness in the
limbs
11
01/08/2016 LI QIANG CORP - Garment Product - Bar Theary Village, Bar Theary
Commune, Kampong Cham. 206
49
41.7
- Emission of pesticide sprayed in the paddy field into
the production building.
- Feeling stressful.
- Panic
- Vomit
- Nausea
- Dizziness
- Numbness in the
limbs
24/11/2016 37
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No. Date of
Accident
Garment and Footwear
Manufacturing Factory
Total of
Worker Victim % Cause and Conclusion
State of
Accident
12 03/08/16
WINNING DRAGON LEATHERWARE (CAMBODIA) CO., LTD - Bag Product - #41, Sen Dei Commune,
Samrorng District, Kampong Speu Province.
2627 27 1 - Installing the cooling system without technical
standards.
- Feeling stressful.
- Screaming
- Numbness in the limbs
- Panic
13 06/08/16
SMART PEA GARMENT LTD - Garment Product - Sangkat Khmuonh, Khan Sen
Sok, Phnom Penh. 825 66 8
- Emission of cloth odor storing in the production building.
- Feeling stressful.
- Working overtime.
- Headache
- Dizziness
- Faint
- Numbness in the limbs
14 24/08/16
TOP SUMMIT GARMENT INC - Garment Product - Sangkat Korn Touk, Khan Por
Senchey, Phnom Penh.
4,527 36 0.79 - Feeling stressful.
- Working overtime.
- Panic
- Numbness in the limbs
15 31/08/16
You Li 3 International (CAMBODIA) - Garment Product - Sangkat Prey Ang Kunh, Bavet
Town, Svay Rieng Province.
280 26 9.2 - Emission of heat.
- Widespread panic.
- - Suffocation
- Dizziness
- Numbness in the limbs
16 13/09/16
HORIZON OUTDOOR (CAMBODIA) CO., LTD - Garment and Bag Product - Lorng Vek Commune,
4,668 21 0.8
- Noise of short-circuit.
- Dislodging the air hose from the system of
SABLOGO machine.
- Panic
- Numbness in the
limbs
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No. Date of
Accident
Garment and Footwear
Manufacturing Factory
Total of
Worker Victim % Cause and Conclusion
State of
Accident
15/12/16
Kampong Trolarch District, Kampong Chhnang.
19
- Exaggeration of accident situation resulted in the
workers felt panic-stricken.
- Feeling stressful.
- Working overtime.
17
02/11/16
WING STAR SHOES CO., LTD - Footwear Product. - National Road No. 3, Moha
Russey Commune, Kong Pisey District, Kampong Speu Province.
7,736
139
3.7 - Feeling stressful.
- Inadequate diet.
- Hallucination
- Panic
- Numbness in the
limbs 04/11/16 151
18 07/11/16
YI GUANG INTERNATIONAL CO., LTD - Footwear Product - Prey Pong Ror Village, Rokar
Korng Commune, Kong Pisey District, Kampong Speu Province.
596 78 13.1
- Installing the cooling system without technical
standards.
- Mass panic and fainting.
- Insufficient sleep.
- Faint
- Numbness in the
limbs
Total Number of 18 Factories 31,621 1,160 3.6
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2. Data Analysis of Faint Workers in 2016 2.1. Causes of Workers’ Faintness Causes of Faint Workers in 18 Garment and Footwear Manufacturing
Factories.
Causes of Faint Workers in 18 Garment and Footwear Manufacturing Factories Registered in NSSF in 2016
2.2. Factories and Workers Encountering Faintness in Capital/Provinces - 18 Factories with Workers’ Faintness
- 1,1,60 Faint Workers
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3. Data Update 3.1. Data of Factories and Faint Workers between 2015 and 2016
No. Capital/Provinces 2016 2015 %
Factory Worker Factory Worker Factory Worker Total 18 1,160 32 1,806 -44 -37
1 Phnom Penh 5 214 8 359 -38 -40
2 Kandal 4 214 13 800 -69 -73
3 Kampong Chhnang 1 40 2 87 -54 -76
4 Svay Rieng 1 26 1 104 0 -75
5 Takeo 2 65 2 142 0 -54
6 Kampong Speu 4 515 5 297 -20 73
7 Kampong Cham 1 86 - - 0 0
8 Prey Veng - - 1 17 -100 -100
3.2. Data Analysis in 2015 and 2016 No. Description 2016 2015 %
1 Factory suffered from faintness 18 32 -44
2 Faint worker 1,160 1,806 -35
3 Garment and footwear manufacturing factory registered 1,006 1,088 -8
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in NSSF
4 Garment and footwear worker registered in NSSF 687,686 714,640 -4
5 Comparison No. 1 and 4 1.78% 2.94% -39
6 Comparison No. 2 and 5 0.16% 0.25% -36
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3.3. Data of Factories and Workers Sustained Faintness in 2015 and Reoccurred in
2016
No.
Year
Factory Sustained Faintness Faint Worker
Factory
Factory with
Worker’s Faintness
Reoccurred in 2016
Total Worker
Faint Worker
Reoccurred in
2016
Total
1 2016 18 1,160
2 2015 32 1 31 1,806 63 1743
In 2016, there is one factory, GRAND EAST FOOTWEAR INT’L CORP, used to sustain
workers’ faintness in 2015.
4. Cycle of Workers’ Faintness
Graph of Workers’ Faintness (Two Cycles)
Cycle 1
From January to April is the season when the factories receive new order of
commodities
( Increase the manufacturing production)
- Increase overtime works so as to leave some times for workers to take longer
holiday during Khmer New Year.
- It is summer and resting period (sleep) is short.
From May to June, there is a rare case of workers’ faintness.
Jan - Apr Nov - Dec
Sept - Oct
May-June
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Cycle 2
Frome September to October, is the season when the factories receive more
order of commodities
(Increase the manufacturing production)
- Increase overtime work in order to leave some times for workers to take
longer holiday during Phchum Ben’s Day.
- It is rainy season which people need to do farming and the period of rest
(sleep) is short.
From November to December there is a rare case of workers’ faintness.
5. Case Study and Prevention of Workers’ Faintness
Mass Psychogenic illness is a kind of diseases refers to Mass Hysteria illness, this
illness was discovered over the past 600 years. It was a rare disease during the case study and
this disease occurred in some industries in England, France, Germany, Italy, Russia, America,
and Singapore etc….
Mass Psychogenic Illness = “MPI”
- M = Mass
- P = Psychogenic
- I = illness
- Mass Hysteria
When people in the group start to think that they are infected with dangerous
disease, i.e. a kind of virus or toxin produced by microbes, their symptoms can be headache,
dizziness, vomit, suffocation, fatigue, and faintness. If many people in the group start to feel
sick simultaneously, we can assume that they could have Mass Psychogenic illness. Such
illness mostly happens on school kids and workers. Sometimes, Mass Psychogenic illness is also
called “Mass Hysteria” or “Epidemic Hysteria”.
a. In 1999, there was an outbreak of MPI in Secondary students of Belgium in
which 122 victims were sent to the hospital. Most of them were female.
- The preliminary assumption was because of Coca Cola poisoning.
- After Independent examination at laboratory on the Coca Cola product, it
showed that there were no chemical substances causing symptom in relation to
the MPI.
- Health experts concluded that it was the spread of the MPI.
b. Laboratory in Singapore studied the spread of the MPI in many factories in the
country from 1973 to 1978. After studying, it showed that
- Workers were fearful and bewildered
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- Workers felt cold (body)
- Workers felt numb
- Worker started to faint
- Most illnesses happened on women
c. In 1979, there was an outbreak of MPI at footwear factory of the United State;
Department of Health of the United State conducted an investigation on the factory:
- 50-75 workers, who were infected with such illness, were questioned.
- The result shows that workers had symptom such as: headache, dizziness, vomit,
suffocation, and exhausted feeling with the strange smell in the workplace.
- The causes of such illness resulted from the fact that the surrounding
environment was full of stress tasks (job stress) and complication in life (life
stress).
The spread of such MPI would be relieved within one week.
Causes of MPI Outbreak
When some personnel were diagnosed with symptom of headache, dizziness,
vomit, oppression, and exhausted feelings, co-workers who stay near the victims
think that they are infected and they have the same symptom as the victim as
follows:
- Mass fainting
- Stress in life and job
- Emission of foul smell
- Emission of toxic substance
- Bad environment
- Fire (smoke)
- Toxic substances
- Lack of oxygen etc…
Symptom
- Headache, dizziness, vomits (belch), stomach ache, cough, exhaustion, and
sleepiness.
- Hot/sore throat, gasping for breath or oppression, hot in the eyes, and cramming
chest.
Solution
- Evacuate people from pandemic scene
- Take good care of patient with the examination from the general practitioner and
tell the patients that they don’t have any serious illness.
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- Take care and evacuate people who feel sick to stay away from the chaos site
- Separate patients and non-patient away from each other.
- Separate a large group of people to small groups (to avoid congregation)
- Examine the causes of the illness with appropriate technique at the pandemic
site.
- Try to convince workers to believe that the pandemic site is safe and they can
return to work normally (after finishing the inspection)
- Diagnose on the kind of illnesses and other related symptoms
- Examine the degree of oxygen and the surrounding environment
- Searching for chemical substances which can affect health
- Try to find the first affected victim in the pandemic scene
- Reduce any unnecessary treatments
Reference:
6. Dissemination
The dissemination is being implemented since semester II in 2012 under the expense
of NSSF of the Ministry of Labour and Vocational Training, with the aim to prevent work
injury by promoting the working conditions, hygiene, work safety, and particularly workers’
faintness. In such dissemination meeting, the commission for TPFWI had related documents as
follows:
- Presentation on the results of study on the prevention of faintness and work injury:
Working conditions
Hygiene and work safety conditions
Benefits of social security schemes
Road traffic safety of workers’ commuting
Hygiene and Work Safety Conditions
Women and men who consume lots of energies include farmers, peasants,
and athletes.
2400 Calories a day
No. Type of Food Calorie Description
1 Cooked Rice 720 60 g (12 rice spoonful)
2 Vegetable 240 40 g (6 rice spoonful)
3 Fruit ... 5 fruits (5 slices)
4 Chicken meat, beef, pork, fish, egg,
squid, and crayfish 180 12 g (12 soup spoonful)
5 Milk ... 1 glass (200 ml)
6 Small-bone fish 30 15 g (2 soup spoonful)
http://en.m.wikipedia.org/wiki/mass_psychogenic_illness
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First-aid before referring the victims to health facility (minor injury)
1. Checking the breath in and out
- Check promptly on the breath of the victims to see if they are still
breathing in and out from the nose and mouth or not.
- If the victims lose consciousness with the body lying down upfront, she/he
can be suffocated because their tongue rolls into the throat making them
difficult to breathe.
- Therefore, if the victims lose consciousness, we shall help them rest on his
side with his head titled back and be careful if there is injury on the neck of
the victim.
2. Artificial Respiration (no breathing)
- If the victim only falls down, we need to support the victim’s neck with
one hand and the other hand presses the forehead.
- Tilt the victim’s head back as firm as possible.
- Hold the victim’s nose with your hand or clog the victim’s nose and give
mouth-to-mouth breaths.
- Check victim’s chest and if you see a sign of beating, it means that the
lung starts to absorb air.
- Keep puffing in and out like that through mouth to mouth every 5 minuts.
- Continue doing such artificial respiration until the victim starts to breathe
or medical help arrives.
Remark:
- One rice-size spoonful is aproximately 60 g
- One sticky-rice size spoonful equal to two rice spoonful
- One Khmer-noodle size spoonful equal to 60 g
- One slice of bread size equal to 30 g
- One rice-size spoonful of vegetable equal to 40 g
- One soup-size spoonful equal to 15 g
- One slice of fruit size is considered equally to one banana, one oragne, 4
ranbutans, half of one gava, and papaya and pineapple (cut equally into 6 slices)
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3. Stanching the bleeding
- If the victim is bleeding, we must try to
stop the bleeding by covering the wound
and align the victim’s limbs straight.
4. Heart Attack Prevention
- Frightfulness resulted from serious accident can lead to death. However,
we can prevent it as follows:
First of all, we need to check whether the victim is still breathing or not.
Next, we need to calm the victim by laying him to rest on his side.
Loosen the tight clothes.
Cover the victims with blanket.
Don’t give anything to the victims to drink at all unless there is order
from the general practitioner.
Protect the victims from exposing to sunlight.
Dampen the victims’ lips and tongue if necessary.
5. Wound, Laceration, Abrasion
- Most wounds are resulted from accident
leading to laceration and abrasion.
- If the victim got superficially minor cut and
scrape, first of all, we try to stanch the
bleeding and then clean the wound carefully.
After it is cleaned, try to bandage the wound
with clean gauze.
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- Usually, for a deep cut and serious wound, there shall be general
practitioner to treat it; in such case, the immediate action is only to lay the
victim down at the suitable place and then bandage the wound.
6. Burn
- If the clothes of one person are burning, the best way to extinguish the fire
is to let the victim rolling down on the floor or be covered in the blanket.
- After extinguishing the fire, pour the cold water on the burned areas and
cover the burn and then send the victim to the hospital promptly.
- Do not use powder, butter, cream, alcohol, iodine, or other similar
substances to smear on the wound at all. Do not poke the blister on the
wound under no circumstances.
7. Wound Resulted from Acidic Substance
- If any person spills the acid or alkaline
substance on your skin, you must clean it
with water instantly. Such wound affected
by the acid or alkaline substance is worse
than what you can see visibly.
- Therefore, even if the wound doesn’t look
serious, you must go to see the doctor under no circumstances.
- Chemical substances such as acid or potash liquid can get you burnt easily
and worsen the wound.
- If such liquid splashes into the eyes or on your body, you must wash out it
with water instantly by using whatever is closest—water fountain and
shower.
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8. Eye Injury
- Dust particle in the eyes leads to the
common pain. If tiny scrap gets into your
eyes, it gets stuck on the surface of upper
eyelid, so you can take it out immediately.
First, you must clean your hands with water
and then use a clean, wet cotton fiber or
handkerchief tip to wipe the object away.
- If acidic alkaline substance enters your eyes,
it causes severe pain. You must flush it
instantly with cold water and continue to do so for at least 10 minute. After
cleaning, you must go to see the doctor promptly.
9. Wound Resulted from Electric Shock
- Electric shock impacts on the heart and
results in death. The victim who gets
electric shock also suffers from falling
off the scaffolding ladder or high place.
- If the victim still gets touch to the
electric devices, you must turn off the
switch or power instantly. If you cannot
turn off, try to use a long clean, dry
stick with no transmission of electric
current so as to take the victim away
from the shocking scene.
- When taking the victim away from the shocking place, you need to
massage the lung and heart if necessary. Don’t waste time in taking the
victims to other places because in principle, we cannot treat the wound
caused by electric shock.
10. Facture, Sprain, and dislocation of limbs
- In case you suspect any limb fractures, the victim shall be placed in only
one place without moving so as to protect the broken bone from getting
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worse and also to reduce the pain. You get the broken bone splinted with
two wooden sticks or roll the newspapers around the exterior clothes and
roll one more layer of cloth around it. The splint or the support can be a
bit longer in order to hold on the broken, sprained, or dislocated bone.
With a view to avoiding pressing on the broken bone unnecessarily, you
can put the cotton fiber in between the splinting devices and limb.
- In the case of the broken arm or leg, please don’t make the wound
become worse by tightening the broken bone. The following pictures
show how to lift up and lay down the victim with broken bone
appropriately.
- The broken leg must be splinted by blanket on both sides to reduce the
movement of the broken place. Every workplace and company shall
plan and organize the transportation to the hospital as soon as possible
and cure all the wounds occurred unexpectedly.
11. Skull and Spine Injury
- The serious crash on skull can lead to unconsciousness and spine wound.
- If any victim is still breathing and conscious, we don’t let the victim
move, except for the need of ventilation.
- In such case, be careful not to injure the backbone by laying the victim to
sleep on his side and face down.
- In this stance, you must prevent the blood from oozing out of the wound
into the mouth or throat that could radiate into the lung pipe.
- Don’t plug the cotton fiber in the victim’s nose to prevent unstoppable
bleeding. When there is bleeding in the ears, please do not clean that
blood at all. If the victim loses unconsciousness and had his jaw locked,
please don’t try to pry his/her mouth open.
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- Please don’t try to give anything to the unconscious victim to drink
because it can enable the liquid to flow into respiratory system and lung
which can block the respiration.
- When it is suspicious that the victim’s backbone or hip bone is broken,
only the trained personnel can lift up the victim.
12. Abdominal Injury
- If the wound on abdomen resulted from the crash or something falling on
them etc.…, the victim shall be sent to the hospital promptly.
- It is forbidden to allow the victim to eat or drink anything.
- The open wound shall be covered by a clean, wet cloth or bandage. While
the victim is being sent to the hospital, you must take care of him
carefully.
13. Lifting up the victim
- When the injured victim is awaiting the ambulance, we shall put the
victim in the safe place and the most appropriate way to lift up the victim
is to use stretcher or one big blanket to carry them.
- With a view to quickly rescuing the victim from the scene in case of fire
accident, the best solution is to take the victim out by pulling their
clothes.
- If you stay alone, you need to ask your friend a favor to take the victim
away from the accident scene. The following description is the best and
most convenient solution to be used.
Fire
1. The main terminology used in the law (Law on Fire Protection and
Extinguishment)
- Fire refers to the uncontrollable burning that resulted in death, and
destroys property and environment.
- Fire prevention refers to the organization of implementing other
conditions and measures with a view to ensure safety from the fire.
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- Fire Protection and extinguishment system refer to the technical
equipment in and/or out of the objectives and measures to prevent,
extinguish, and rescue.
- Solutions refer to fire fighting truck, tools, and materials used for
prevention and extinguishment.
- Combustible or flammable place refers to the place which stores the
combustible or flammable and combustible substances.
- Combustible or flammable substance refers to liquid, solid, gas,
chemicals, goods, or raw material that are easily burnt or exploded.
- Fire fighting refers to the extinguishment and prevention of widespread
fire by using fire brigade, extinguishment methods, and other measures.
- Fire fighting area refers to the burning site or burning prone where the
authorities are operating extinguishment.
- Target refers to any places and means of transportation that are prone to
fire.
2. Causes of Frequent Fire
- Anyone who works in relation to fire such as: chef, welder or people
whose job is involved with combustible substances, throwing the
cigarette butt freely, connecting the electric wire unsuitably to the
standard which lead to short-circuit and pose the spark or splashes the
spark from the electric cabin… etc.
- Natural problems including forest and dry-leaves exposing to the extreme
hot sun, lightening, natural phenomena and volcano eruption… etc…
3. Fire Extinguisher
A. Dry chemical fire extinguishers is divided into 3 kinds ៖
A.1. Fire extinguisher with sodium bicarbonate is only used effectively
for class B and C. It damages the quality of the burned things less
than other fire extinguishers comprising Class B (paint oil) and
Class C (the electric wires touch each other which makes the
electricity work normally).
A.2. Fire extinguisher with ammonium phosphate is effective for Class
A, B, and C; mostly it is used only for Class A (wood, paper,
garbage, and cloth…)
A.3. Fire extinguisher with Perpurple K or potassium bicarbonate is used
when there is a spreading fire more than usual. It damages the
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burned property more than other fire extinguishers, but it is only
used for Class B and C.
B. 1. Fire extinguishers with CO2 have stronger bursting force than the
water. Once spraying, it dries immediately. It is used to extinguish
fire on the electronic apparatus for Class B and C. Such fire
extinguisher can reduce the oxygen. It shall not be used in the
narrow stuffy place.
B. 2. Class D fire extinguisher is divided into 2 kinds៖
a. Sodium chloride reduces the heat of metal such as: magnesium,
potassium, and uranium aluminium powder.
b. Dry powder with copper substance can reduces the heat of the
burning things to extinguish the fire instantly. It is used for
flammable things like lithium.
C. Class K fire extinguisher with oil, frying oil…
Comparison of fire classes
American European Australasian Fuel/Heat source
Class A Class A Class A Ordinary combustibles
Class B Class B Class B Combustible liquids
Class C Class C Combustible gases
Class C Class F/D Class E Electrical equipment
Class D Class D Class D Combustible metals
Class K Class F Class F Cooking oil or fat
Choosing Fire Extinguishers
Identify the type of materials in the area
Class A: Solids such as paper, wood, plastic etc.
Class B: Combustible Liquids such as paraffin, petrol, oil etc.
Class C: Combustible Gases such as propane, butane, methane etc.
Class D: Metals such as aluminium, magnesium, titanium etc.
Class E: Fire involving Electrical Apparatus
Class F: Cooking Oil & Fat … etc.
D. Fire prevention measures when there are fire extinguishers:
a. Prevention measures
- Factory shall test all workers at least once a year on evacuation
action out of the factory urgently when hearing the emergency
alarm.
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- Teach all workers on how to use the fire extinguisher when there is
the normal fire, so they can use it.
- Supervisors or people in charge shall know how to use the fire
extinguisher and evacuate the workers from the factory when there
is fire.
- Teach all workers to know causes of the fire and the combustible
substances
b. Where to check
- Is there any notice posted at workplace and necessary procedures
dissemination to be carried out when there is fire?
- Do the workers understand and know how to implement the
procedures that have been taught?
- Does the factory test what have been taught periodically?
- Are there enough doors and convenience for evacuating?
- Are the evacuations doors have signs or light signal?
- Are the fire extinguishers put in each department or groups for fire
fighting on combustible materials?
- Are there enough fire extinguishers?
- Are there any notice signs showing where the fire extinguishers are
kept?
- Is the fire extinguisher which is kept next to the wall easy to access
or take out to use?
- Are the fire extinguishers tested for its functionality?
- Are the fire extinguishers checked or kept well?
- Is there the map showing where the fire extinguishers are kept?
- Does the fire extinguisher have colors showing which type it is?
- Check the combustible substances and put them aside and distant
from other materials.
- Reduce the combustible substances in working hour.
- Workplaces shall be cleaned nicely all the time, particularly the
combustible places because, fire always occurs at the same spot.
- Is there any evacuation plan to leave the factory floor by floor?
5. Procedures to be implemented promptly when there is fire
- What should we do when there is fire?
- Do not panic, run around, or scream in chaos.
- Immediately, press the fire alarm nearby (red bell).
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- Call to the fire station by telling your name and location precisely. If
possible, please also tell about the causes of the fire, things that are being
burned? Small or big size? Does it spread fast?
- If the fire is in small size, you can extinguish it instantly without calling
the fire station. If you have already used up one fire extinguisher and the
fire still can’t be extinguished, you must call the fire station immediately.
- Leave the building instantly through the safe signs and the doors nearby. If
possible, close the burning room before leaving.
6. Activities when hearing the emergency bell ringing
- Don’t be panic or run around in chaos which can startle everyone.
- Walk out instantly through the doors nearby by taking the important things
along and follow through the safe signs without running around in chaos.
If you stay on the upper floor, you must go down the stairs; do not go
down the escalator and close the burning doors tightly before leaving if
possible
- Follow what fire fighters tell
- When hearing the alarm bell, make sure that it is really the fire alarm ring.
Then, follow the procedures that have been tested by leaving instantly
through the elevator or escalator
- Walk in line, do not run or scramble to the front. Try to walk in order, if
possible, you must close the burning doors before leaving
- While walking, if fireballs falling in front of you, you must detour through
other lane instantly
- When leaving out of the building, you must walk away from the building
by keeping space for the people come after you.
- If you can rescue, please rescue the disable or the injured
- Don’t return to the building under no circumstances, unless there is
permission from fire fighters.
- When you no longer hear the alarming bell, do not return to the building
whatsoever.
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- Poster of Three Kinds of Food
Picture of Three Kinds of Food
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- Slogan
Slogan Poster
-
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- Leaflet
Picture of Leaflet
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- Educational Spot on
The benefit of Social Security Schemes
Three kinds of diet
Working overtime
Prevention of road traffic accident of the workers
Technical Inspection on Vehicles
The importance of driving licence
First-aid
Dissemination Meeting in 2016
In pursuance of the meeting result of annual achievements 2016 and action plans 2016 of
labour and vocational training development strategy 2014-2018, the point 13 of action plans
2016 was accomplished 200% if compared with the one of action plans 2015. Furthermore, the
NSSF Executive Director was responsive to cooperating with the employer to prepare the
dissemination meeting gradually with a view to the workers or representatives of enterprises/
establishments and workers to raise awareness of working conditions, hygiene and work safety
(prevention of workers’ faintness), benefits of the implementation of social security schemes
and prevention of road traffic accident of workers and work injury, particularly in contribution
to reduction of workers’ faintness at nearly zero percentage.
Although there were an increase of 1,006 garment and footwear manufacturing factories
with up to 687,686 workers — in 2016, there were still 18 factories equal to 1.7% with 1,160
workers equal to 0.16% suffered from the workers’ faintness. According to the analysis, it shows
that among the seven issues, the issue of physical, biological, psychological, mechanic, work
preparation, and overtime are the root causes of workers’ faintness, particularly for the
psychological problem occurred mostly.
In 2016, TPFWI has been organized the dissemination meeting for 77 times equal to 77
factories with 13,042 workers (employer/representative of employer/factory administrator,
representative of regional trade union, shop steward, team leader/supervisor, worker, infirmary
doctor, and factory security guards). In the meanwhile, NSSF offered the training courses for
focal-point trainer on Prevention of Faintness and Rescue of Faint Worker in the
enterprises/establishments as follows:
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– Dissemination on Hygiene, Work Safety, Working conditions, and Benefits of
Social Security Schemes.
– Training Course for Focal-Point Trainer on Prevention of Faintness and Work
Injury
B. CHALLENGES
Workers Side
- Working overtime exceeding what is stated in the guidelines of the Ministry
weakens their health;
- Eating undernourished food, lack of hygiene, and sometimes failing to eat food;
- Inadequate rest;
- Feeling stress out.
Employers Side
- Some factories refused to cooperate in reporting the exact number of workers to
NSSF;
- Some factories make the workers work overtime which is in contrast with the
guidelines of the Ministry;
- Some factories are hot and stuffy;
- Negligence in periodically medical check-up and work safety from employer;
- Employers make improvement on the measures of TPFWI too late.
Ministry Side
- The preparation to disseminate and examine working conditions, hygiene, and work
safety in the garment and footwear factories has not yet respond to the amount of the
operating factories currently.
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- The dissemination of the implementation of the Law on the Labour and Social
Security Schemes for Persons Defined by the Provisions of the Labour Law in the
enterprises/establishments is not comprehensive yet.
C. REMEDIES
Facing problems
- Order the factory suffering from the work injury to suspend its operation temporarily;
- Designate the competent officials to rescue and investigate the workers’ situation at
the scene on time and periodically until the situation at the workplace back to
normal;
- Provide treatment free of charge to the victims through NSSF;
- Take measures to improve technical conditions which are found inappropriate;
- Designate officials to inspect the situation of factory prior to renewing the operation.
Strategies
- The Ministry has established Team for the Prevention of Faintness and Work Injury
whose main responsibility is to study and determine precisely the causes of faintness in
the workplace and take preventive measures duly in order to assure the workers’ well-
being;
- The Ministry has further strengthened the implementation of Law and Regulations
coming into force, particularly for the garment and footwear sector which has more
workers than other sectors do;
- Organize dissemination campaign to the employers and workers to take an awareness
of working conditions, hygiene, work safety, health care, and environmental
protection at the workplace;
- The Ministry requested that the factories forming a commission for occupational
health and safety in the workplace.
D. Action Plans
- Prepare internal meeting for TPFWI;
- Conduct field investigation at the factories or enterprises/establishments with
workers’ faintness;
- Study the causes of workers’ faintness;
- Prepare dissemination at the factories or enterprises/establishments;
- Prepare documents for dissemination;
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- Implement other duties assigned by the leaders.
E. Conclusion
In 2016, TPFWI implemented rigorously in serving the workers with high willingness
through mediation, inspection, investigation, and finding obvious causes with a view to taking
measures on the factories or enterprises/establishments to get them make improvements right
on the target and on time.
Meanwhile, TPFWI has been preparing campaign to disseminate strategies in the workplace
in capital/provinces on working conditions, hygiene, work safety (prevention of workers’ faintness),
benefits of the implementation of social security schemes, and prevention of road traffic accident
in terms of prevention and protection of occupational risk (work injury). In this meeting, TPFWI
gave the presentation and hand out lesson documents to workers, leaflet, pure drinking water, bread
(sweet cake), and allowance. Moreover, teamwork has posted slogan, food poster, and emergency
number: 1286 as well.
In the above meaning, TPFWI and NSSF strongly hope that the dissemination will
contribute to the practice of workers and employers thoroughly which is very helpful in
assuring “Harmony in workplace to be better, particularly the workers’ faintness will be
extensively reduced”.
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Reference
Labour Law
Law on the Social Security Schemes for Persons Defined by the Provisions of the
Labour Law
Decision on the Nomination of the Members of Team for Prevention of Faintness and Work
Injury of Workers.
Decision on the Addition of the Members of Team for Prevention of Faintness and Work
Injury of Workers.
Action Plan for TPFWI in 2016
Report of TPFWI in 2015 and action plans
Record of the Factory Inspection of TPFWI in 2015 Record of TPFWI in 2016
Contact
1. NSSF
- Desk Phone: 023 882 434 / 023 998 418
023 998 417 / 023 998 419
- Fax: 023 882 623
- Website: www.nssf.gov.kh
- Facebook Page: facebook.com/nssfpage
- E-mail: [email protected]
- Hotline: 1286
2. TPFWI and TPFWI Secretariat
TPFWI
012 898 785 / 012 983 710 / 012 224 222
012 579 411 / 012 988 418 / 012 502 149
TPFWI Secretariat 012 790 712 / 012 903 928
070 881 222 / 088 877 67 67