report in project team building

7/30/2019 Report in Project Team Building

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GE 402

5-3 Project Team BuildingBy:

Yousef Hindi Al-Ammari

Nasser Ayed Al QahtaniAbdulhakeem Saleh Al Harbi

Waleed Al Moshawah

Submitted to:

Dr. Tomas Ganiron Jr


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5-3 Project Team Building

Every team must balance three

variables individual autonomy,hierarchical control, and cooperation.

Different teams require differentblends.

Robert W. Keidel


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Module Overview

Definition

Team stages

Learning to work as a team

Building trust


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Definition: Team

A team is a collection ofindividuals workingtogether

toward a common goal.


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A teamhasA , performance goals , common purpose

who are committed to a mutually for

which they hold themselves commonapproach and a accountable


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Team Stages

Forming feeling each other out (excitement,anxiety, ambivalence)

Storming statement of individual objectives(resistance, anger) transition from as is to as be

Norming agreements made (relief)

Performing high productivity (comfortable,satisfied, attached)

Adjourning saying farewell (conflicted, sad,proud)


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Trust

In life the extent to which I am willing to putmyself into a situation where you could harm me.

In business the extent to which I am willing toshare information that you could use to harm me.


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An Expanded Definition of Trust

A willingness to be vulnerable to the actions ofanother

A degree of confidence that positive expectationswill be met

Taking action based on anothers word

A belief in the goodwill of another toward you


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Trust Is Not

Blind trust

Total confidence

Predictability

Mechanical cooperation


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10

Evidence of Trust

Lack of monitoring

Unselfishness

Openness

Risk-taking


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Factors Affecting the Decision to Trust

Individual tendency to trust

Assessment of the others ability to carry outcommitments

Personal similarities and differences Relative power or authority

Organizational environment


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Ways to Build Trust

Act with integrity

Protect those who are not present

Listen

Be sensitive and respectful Take the leap

Make realistic commitments and keep them


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continued

Judge substance, not image

Offer status reports and forecasts

Confront tough issues

Display your talents Set high expectations

Rigorously evaluate people


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Communicating with Your Team


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1- Keep a comfortable level of eye contact2-Face the speaker3-Respond with appropriate expressions,

a nod or smile4- Postpone your response until thespeaker has definitely finished5- Repeat a key word or phrase to show

you have listened and understood


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1- Develop a lower tone of voice2- Speak slowly3-Avoid monotone and animate your voice

Speak clearly and be aware that if people areasking you to repeat constantly, you aremumbling

4- Only use words you sure you know themeaning of

5- Make eye contact


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6-Use small gestures for small groups andlarger gestures for larger groups .

7- Make sure your words, gestures andfacial expressions all match the message

you are trying to convey


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Module Overview

Why communicate

Barriers to communication


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Fundamental Assumptions

We communicate with other team members inorder to influence their behavior.

What can interfere?

1. Tone

2. Assumptions

3. Style differences


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1. Tone Management

How are you today?

Im just fine, thank you.


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2. Assumptions

What would you think if you arrived for a jobinterview and saw:

o A clean ash tray?

o A copy ofGolf Digestmagazine?

o Pictures of sailboats?

o A thick dictionary?


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3. Style Differences

Myers-Briggs Type Indicator (MBTI)

Fundamental Interpersonal RelationsOrientation-Behavior (FIBRO-B)

Direct-Influencer-Steady-Cautious (DISC)


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Myers-Briggs Example

Extravert gainsenergy from the outer

world of people and

things

Introvert gainsenergy from the inner

world of concepts and

idea


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Summary of Key Points

Communication skills enhance our ability toinfluence others

There are many, many things which can interferewith good communications


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Group Decision Making

Group decision makingis a type ofparticipatory process in which multiple

individuals acting collectively, analyze

problems or situations, consider and evaluatealternative courses of action, and select from

among the alternatives a solution or solutions.


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differences between decision

making groups and teams The group has a definite leader, but the team

has shared leadership roles

Members of a group have individual

accountability; the team has both individual andcollective accountability.

The group measures effectiveness indirectly, butthe team measures performance directly

through their collective work product. The group discusses, decides, and delegates, but

the team discusses, decides, and does real work.


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Module Overview

Collaboration as a process.

Consensus as the outcome.


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Collaboration

Collaboration is the basis for bringing together theknowledge, experience and skills of multiple teammembers to contribute to the development of a new

product more effectively than individual team

members performing their narrow tasks insupport of product development.


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Collaboration

Requires agreement on how team members willbehave:

o Cognitive processes

o Social processes


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Common Norms

Cognitive:

o Listen actively

o Be specific

o

Focus on thedoable

o Focus on theoutcomes

o

Look for commonground

Social:

o Respect others

o No sideconversations

o Participate

o Dont get stuck

o No personal

attacks


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Consensus

A decision making rule:

o I believe that you understand my point ofview.

o I believe that I understand your point of view.

o Whether or not I prefer this decision, I willsupport it because it was reached openly andfairly.

Adapted from the work of

William Ouchi


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Collaboration requires:

o Agreement on goals

o Agreement on norms

Consensus requires support for the decisions ofthe group


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Dealing With Conflict

Nobody is a realloser until they startblaming somebody

else.

John Wooden


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Module Overview

Conflicts vs. differences

Common causes of conflict

Responding to conflict


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Every Difference Is Not a Conflict

Issue we need more information.

Problem we need to develop a solution.

Conflict we need to overcome the emotions that

are involved.


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Emotions

Anger

Disgust

Enjoyment

Fear

Love

Sadness

Shame

Surprise


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Common Causes of Conflicts

1. Personal differences

2. Different understanding

3. Escalation of commitment


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1. Personal Differences

Silence:

o Agreement?

o Disagreement?

Regret:

o Accepting responsibility is most importantSorry. I made a mistake.

o Intent is most importantSorry. I didntmean to offend you.


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2. Different Understanding

Rock, paper, scissors

Give it to me

Pair up


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3. Escalation of Commitment

When one approach goes wrong, we tend to assumethat we failed to commit enough resources.

So we commit more resources we speak louder

or more slowly, using the exact same words. Instead of more resources, we should consider

trying a different approach.


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Generic Conflict ResolutionApproaches

Withdrawing, denying, avoiding

Smoothing, accommodating, suppressing(emphasize points of agreement)

Forcing (pursuing your point of view at theexpense of others)

Compromising, negotiating

Problem solving, collaborating, confronting the

problem


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True conflict involves strong emotions

Understanding others helps to minimize conflicts

Problem solving is generally the best way to

manage conflict


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