ROCHELLE OWENSProperty Manager

Pittsburgh, PA 15204.1023Rowens8263@gmail.comT 412.331.0551

Years of Experience22+ Years

Areas of Specialization Office Buildings Government Facilities Call Centers Cultural/Arts Facilities Residential Facilities National Historic Landmarks Warehouse Facilities

Professional BackgroundRochelle is a commercial real estate veteran with over 22 years’ experience and has worked on a number of CBD and suburban properties. She was most recently responsible for the management and service operations of the Allegheny County Family Court Facility (former Allegheny County Jail) located in Downtown Pittsburgh which, besides being listed as a national historic landmark, includes criminal holding cells, a museum, office space, judges’ chambers and courtrooms, sheriff’s duty room, sally port and deli.

Rochelle has managed a retail strip mall, a call center for Liberty Mutual Insurance, the August Wilson Center for African-American Culture, as well as an 8-story residential facility for the Pennsylvania Culinary Institute, both located in Pittsburgh’s CBD. She also worked on the Turnpike Distribution Center in New Galilee, Pennsylvania.

Rochelle was an instrumental part of the team involved in the conversion of the former Alcoa headquarters into the Regional Enterprise Tower, a facility dedicated to assisting non-profit organizations in southwestern Pennsylvania. For over 5 years she was responsible for all aspects of a full-service conference center at the Tower, including scheduling, accounts payable, accounts receivable, catering, audio-visual and marketing in addition to being the initial point of contact for the non-profit organizations occupying the building.

Rochelle’s responsibilities include:

Maintaining appropriate standards of physical maintenance and housekeeping.

Preparing and supervising daily work schedules for operations.

Establishing and monitoring preventive maintenance schedules.

Maintaining established programs of safety and security for building occupants and property.

Responsible for issue and control of keys, card keys and security clearances to the property.

Providing proper control of materials and supplies. Requisition by established policies and procedures.

Preparing and auditing annual operating budgets and monitoring 5% tolerance. Preparing monthly reports of operation for review with

owners.

Securing bids for capital expenditures; submit to owner, secure approval and implement.

Building and sustaining client relationships.

Reviewing and approving payables and receivables as prepared at the site level. Review and supervise all accounting output as prepared by the accounting department as required by the property.

Evaluating specifications prepared for service contracts. Assist with selection and final award of contract services, vendor negotiation of service agreements and the overall monitoring of vendor performance to ensure full compliance with standards established within the service agreement.

Communicating with other departments to coordinate work and achieve objectives.

Maintaining accurate personnel records for union employees.

Conducting employee relations program, which encompasses employment interviews, employee discipline and union grievances. Prepare and maintain copies of HR-approved job descriptions for each job and ensure proper employee training.

Attending all scheduled property management staff meetings and training.

Education Real Estate Salesperson, State of Pennsylvania

LEED Green Associate

Real Property Administrator

Business Administration, Indiana University of Pennsylvania

Zeta Phi Beta Sorority, Incoporated