remote switchboard call center services
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12/19/2014 Print Slides
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Remote Receptionist
12/19/2014 Print Slides
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Call 4 Health About Our Remote Hospital Operator/Switchboard Services
Call 4 Health's experienced Remote Hospital Operator/Switchboard Services can manage yourcalls as if our agents were on site at your facility. Our stateoftheart technology, combinedwith outstanding customer service, allows us to deliver these services at a cost significantlylower then the cost required to maintain an adequate staff on site. 2
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Call 4 Health Remote Hospital Operator/ SwitchboardServices – Scope of Service
Call 4 Health's Remote Hospital Operator Switchboard Services can include urgent callmanagement, message taking, patient information, paging, call transferring, physician referraland receptionist services. Whether on an overflow basis, after hours or as a fulltime, frontline service, our professional, highly skilled agents can manage your incoming calls as needed.3
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Call 4 Health Remote Hospital Operator/ SwitchboardServices – Our Process
Following your scripted callhandling instructions, we can answer the phone with your hospitalname and treat your callers as if they were our own. It can be as if your callers have reachedyour front desk directly. 4
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Call 4 Health Remote Hospital Operator/SwitchboardServices – Our Customized Service
Call 4 Health's Remote Hospital OperatorSwitchboard Services is available 24 hours a day, 7days a week, including holidays. As an extension of your hospital operations, Call 4 Health'sservices are custom designed to enhance your client interactions and to extend thecapabilities and hours of your services. When your operator cannot be there to answer thecall, Call 4 Health can. 5
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Call 4 Health Remote Hospital Operator/SwitchboardServices – Our Technological Edge
Call 4 Health employs the latest callrouting software and Voice Over IP (VOIP) technology togive your Remote Hospital Operator Switchboard Services all of the benefits the Internet canprovide. Our services incorporate features such as call monitoring, call routing, and voicemaildelivery via email to help your hospital switchboard operate efficiently and securely. 6
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Thank You