release of information webinar
DESCRIPTION
Learn How To Develop Best Practices in Release of Information for Your Health Information Management Department. You Will Learn How To:Establish validation process to screen authorizationsLeverage available technology to enhance accountabilityEstablish best practices in HIPPA complianceUse tools that improve tracking and reporting capabilitiesTRANSCRIPT
Developing Best Practices in Release of Information for Your
Health Information Management Department
Presented by:
Fig GungorChief Executive Officer
What is release of information (ROI)?
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the process to release protected health information (PHI)
o requestors submit authorization for specific records
o process exists in all medical record departments, including hospitals and medical facilities
o health information management departments are required to comply with all laws and procedures regarding the release
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Best Practices
Best Practices#1: Creating Efficiency
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establish validation process to screen authorizations
leverage available technology to enhance accountability
define department standards
develop systems and protocols
Best Practices#2: Attracting & Retaining High-Quality Staff
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recruitment & retentiono what types of individuals are you attracting?
o what experience is necessary for your department?o are you utilizing your available resources to find top candidates?
training necessitieso a clearly defined training programo developed expectationso staff solely focused on ROI-specific tasks
Best Practices#3: HIPAA Compliance
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health insurance portability & accountability Act (HIPAA) has evolved to define standards when sharing PHI
o privacy ruleo accounting of disclosureso meaningful use rule
training in specific HIPAA rules associated with ROI is essential
o understanding of HIPAA rules & regulations
o components of a medical recordo request letter and authorizationo documents that can and cannot be releasedo IT compliance
Best Practices#4: Tracking & Reporting Capabilities
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tools that allow every request to be tracked
o local and/or web-based applicationso provides accountability for the life-cycle of all entered requestso important for meeting required deadlines
o vital for RAC requests
reporting provides control and access to:
o completed requestso requests in progresso outstanding requests
Summary
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imperative to develop a set of best business practices for your department’s ROI process
o creating efficiencyo attracting & retaining high-quality staffo HIPAA complianceo tracking & reporting
from experience, the most relevant include:
premiere solution can be achieved in-house, with a vendor or by utilizing both
Summary
Fig GungorChief Executive Officer
www.onesourcedoc.com