release notes se suite 1dc.softexpert.com/sac/helpdesk_en/en_release_notes_1.3.pdf · 2012. 3....

SE Suite 1.3

SE Suite 1.3

Release Notes

RN.EN00003Rev 02

SoftExpert Excellence Suite (SE Suite) offers a set of multilingual modules that are nativelyintegrated and fully Web-based to automate the processes required to improve and optimizethe different business areas at organizations. This boosts the quality of management, cutsoperating costs and facilitates compliance with the main market norms and regulations. This document is for informational purposes only. SOFTEXPERT MAKES NO WARRANTIES,EXPRESS, IMPLIED, OR STATUTORY, AS TO THE INFORMATION IN THIS DOCUMENT. Theinformation contained herein is subject to change without notice and is not warranted to beerror-free. If you find any errors, please report them to us in writing. The entire risk of the use or the results from the use of this document remains with the user.Unless otherwise noted, the companies, organizations, products, domain names, e-mailaddresses, logos, people, places, and events depicted in examples herein are fictitious. Noassociation with any real company, organization, product, domain name, e-mail address,logo, person, place, or event is intended or should be inferred. Complying with all applicable copyright laws is the responsibility of the user. Without limitingthe rights under copyright, no part of this document may be reproduced, stored in orintroduced into a retrieval system, or transmitted in any form or by any means (electronic,mechanical, photocopying, recording, or otherwise), or for any purpose, without the expresswritten permission of SoftExpert. SoftExpert may have patents, patent applications, trademarks, copyrights, or otherintellectual property rights covering subject matter in this document. Except as expresslyprovided in any written license agreement from SoftExpert, the furnishing of this documentdoes not give you any license to these patents, trademarks, copyrights, or other intellectualproperty. © 2012 SoftExpert Software SA. All rights reserved.This software and documentation may provide access to or information on content,products, and servicesfrom third parties. SoftExpert is not responsible for and expresslydisclaim all warranties of any kind with respect to third-party content, products, andservices. SoftExpert will not be responsible for any loss, costs, or damages incurred due toyour access to or use of third-party content, products, or services.

Table of Contents

............................................................................................................................5Chapter 1 - Introduction

............................................................................................................................7Chapter 2 - Ergonomics and Standardization

............................................................................................................................13Chapter 3 - What's new about technology?

............................................................................................................................15Chapter 4 - New SE Suite components

............................................................................................................................164.1 - SE Form

............................................................................................................................214.2 - SE Incident

............................................................................................................................244.3 - SE Problem Analysis

............................................................................................................................274.4 - SE Storeroom

............................................................................................................................294.5 - SE Time Control

............................................................................................................................33Chapter 5 - What's new in the components?

............................................................................................................................345.1 - SE Action

............................................................................................................................365.2 - SE Action Plan

............................................................................................................................385.3 - SE Administration

............................................................................................................................395.4 - SE APQP-PPAP

............................................................................................................................405.5 - SE Asset

............................................................................................................................445.6 - SE Audit

............................................................................................................................455.7 - SE Business Intelligence

............................................................................................................................465.8 - SE Calibration

............................................................................................................................485.9 - SE Capture

............................................................................................................................495.10 - SE Competence

............................................................................................................................515.11 - SE Configuration

............................................................................................................................525.12 - SE Document

............................................................................................................................575.13 - SE FMEA

............................................................................................................................585.14 - SE Inspection

............................................................................................................................595.15 - SE Maintenance

............................................................................................................................615.16 - SE PDM

............................................................................................................................625.17 - SE Performance

............................................................................................................................655.18 - SE Process

............................................................................................................................705.19 - SE Project

............................................................................................................................725.20 - SE Protocol

............................................................................................................................735.21 - SE Request

............................................................................................................................745.22 - SE Risk

............................................................................................................................765.23 - SE SPC

............................................................................................................................775.24 - SE Supply

............................................................................................................................785.25 - SE Training

............................................................................................................................805.26 - SE Waste

............................................................................................................................825.27 - SE Workflow

5Introduction

Chapter I

Introduction

This guide is designed for SoftExpert Software SA customers and partners. and aims to provide essential

information on what's new about SE Suite 1.3 version.

Prerequisites

In order to upgrade to SE Suite 1.3 version, it is necessary that the SE Suite 1.0 version or an upper

version of it is installed. In case you are not in SE Suite version 1.0 and wish to migrate, contact

SoftExpert Software SA at the e-mail [email protected].

Restrictions

Pay attention to the following restrictions before continuing SE Suite updating:

Internet Explorer 6: SE Suite is not supported in Internet Explorer version 6 anymore.

Java 1.6: The client stations must have 1.6 Java version installed.

Activation key: The license keys used so far will no longer be valid and a new one has to be

informed when updating to SE Suite 1.3. Request the new license key to SoftExpert Software SA

beforehand.

Database: SE Suite is no longer compatible with SQL Server 2000 and SQL Server Express

anymore.

Tips

For more details on SE Suite installation and/or updating, SoftExpert Software SA offers the following

documentation:

Installation Guide - Windows and Linux: It contains instructions to install SE Suite in Windows

and Linux environments.

Updating Guide - Windows and Linux: It contains instructions to SE Suite in Windows and Linux

environments updating.

System Requirements: It contains all software and hardware requirements to guarantee SE Suite

operation, both to workstations and the server.

System Architecture Overview: It contains details on the architecture, as well as general

information about SE Suite.

Integration Architecture: It contains specifications and technical criteria, essential to integration

of information systems as SE Suite.

ATTENTION!

SE Suite updating to 1.3 version can be performed free of charge or without involving SoftExpert

mailto:[email protected]

6Introduction

Software SA, since procedures of documents mentioned above are correctly executed.

7Ergonomics and Standardization

Chapter II

Ergonomics and Standardization

Several improvements have been implemented so as to enhance standardization and ergonomics in SE

Suite. Among them are:

1. Buttons on the lower part of side menu: The buttons that in SE Suite previous version were found in

the upper part of side menu bar, right above components list, are now placed on the lower part of this bar.

Such change allowed the system to have a new look and be similar to products already existing in the

market.

2. To-do tasks: New information is available on SE Suite workplace. This information refers to the amount of

pending records of authenticated user. In order that the to-do tasks are accounted, user must configure the

type they wish to account, through the desktop editor or in the to-do tasks screen itself. This information

can be used as a shortcut for the to-do tasks if user clicks on it.

3. Favorites: New information is available on SE Suite workplace. This information refers to the amount of

favorite records of authenticated user. This information can be used as a shortcut for the favorites screen if

user clicks on it.

4. User menu: The user menu in SE Suite previous version was found in the upper part of SE Suite

workplace, on the left corner of it and, now it is on the right side.

5. "My menu" shortcut: In order to include a new screen in "My menu" list, a button was created in SE


Suite browse bar.

Resource to customize toolbar

SE Suite relies on a button that allows the toolbar customization. With this resource it is possible to

configure the toolbar in order to display only the relevant buttons, within the needs of each company.

New Browse bar

SE Suite has now a new browse bar which allows users to access a specific menu or retrieve saved

searches in an easy and quick way. To do this, enter menu name or desired view at the browse bar and all

available options will automatically display. Remember that each screen is named with an exclusive code

which makes it easier for user to enter information.


View records in SE Suite

Through navigation bar, it is also possible to retrieve information already registered in SE Suite. Enter

desired information in the navigation bar to perform view on the "ID #", "Name" and "Description" fields from

SE Suite main objects.

Components Corporate Workplace

The Corporate Workplace is the default dashboard proposed by SoftExpert that allows user to monitor

important information related to their work routine. User can create a Specific Workplace where they can

build their own dashboard, based or not on the Corporate Workplace.


Favorites

Records that have any importance level to user can be classified as "favorites". This classification is easily

and quickly performed. User only has to click on the respective record icon. Favorite records can easily be

viewed.

Search fields in hierarchical structures

SE Suite view hierarchical structures - "Browse" tab screen - offer a search field to retrieve information

contained in it. Information retrieval will be performed in all view hierarchical structure levels.


New way to navigate among components

SE Suite enables users to access a menu from other component without using the components bar on the

left side of the screen. To do this, use the shortcuts in SE Suite navigation bar:

To-do tasks e-mails configuration and standardization

SE Suite displays a screen so as to user customize the content of e-mails to be sent by each component.

Apart from that, the sent e-mails layout was updated from SE Suite components to-do tasks on.


New engine to generate charts

The new engine to generate charts offers a series of new resources to increase the information analysis in

SE Suite. All synthetic searches and other resources that already supported charts will be fitted with this

new engine.

Constant values in the searches

SE Suite provides users with the option of filling out the search fields with constant values, that is, the

search fields used to view are no longer static, as they were in previous versions. When loading a search

previously saved, search fields in which constant values were used will be filled out with updated

information, such as: actual date (TODAY), authenticated user name (NMUSER), etc. Remember that SE

Suite provides users with a legend button containing all contant values that can be used.

13What's new about technology?

Chapter III

What's new about technology?

Among technological novelties developed to SE Suite 1.3 version are:

Installation and updating

SE Suite installation and updating processes were fitted with the following requirements:

Support instances creation in a server using different product versions (release environment, try-outs,

development);

Process of database balance simplified, by clicking less times on it;

Wizard much more intuitive, information and messages regarding all steps;

New validations before and after installation and updating in order to guarantee the solution perfect

operation;

Online product activation integrated to CRM;

Resources amount (memory and processing);

Support to Windows 2008 and 64 bits environments;

14What's new about technology?

Support to IE9

Users will be able to use SE Suite new version in the Microsoft Internet

Explorer 9 browser. For further information on other browsers supported, go

to SoftExpert Excellence Suite - System Requirements document.

SE Suite release to Firefox browser in Linux

workstations

All SE Suite components were released to be used with Mozilla

Firefox browser in workstations that have Linux operational system.

For more information on supported browsers, as well as released

operational systems, go to SoftExpert Excellence Suite - System

Requirements document.

15New SE Suite components

Chapter IV

New SE Suite components

SE Suite launches in 1.3 version the following components:

SE Form

SE Incident

SE Problem Analysis

SE Storeroom

SE Time Control


4.1 - SE Form

SE Form is a system that automates businesses processes based on forms, thus improving the

efficiency, customer assistant and down time for investiment return, ensuring compliance with the

organization regulations. SE Form is tied to BPM Suite solution SoftExpert Software SA [Business

Process Management].

Component main resources:

Entity record

It allows to create entities, relationships and fields, so as to ensure the persistence of form information in

the database.


Form record

It has the drag and drop resource which makes it easier to create forms layouts.

It has the resource of automatic alignment to the form components.

Support to the following components: checkbox, radio button, selection list, input text type, number,

date, grid, fieldset, title and image.

Relationship among selection lists

It allows to create selection lists that retrieve values from other entities.

Filter selection field

It enables to create a selection field from another field value. E.g: State - City (after selecting a State,

display only the correspondent cities).

Forms image and title elements

Possibility of creating files with companies backgrounds, logos, etc.


View form execution by the modeler

Facility to validate the layout and the rules, simulating the form execution using a button available on the

modeler toolbar.

Field of grid type (table)

Possibility of creating a grid type field (entity with N - N relationship) with the alternative of being able to

configure the fields that will compose it, as well as the size and name of its columns.


Calculated field

Possibility of performing calculations with fields values and showing the result in another form field.

Fill out form via execution menu

Possibility of filling out values in the entities from the Form menu on Execution Record.

Rules for the form fields

It allows to create rules to events (click, list edition, fields input and output). It is possible to execute

actions on form fields to each event. E.g.: enable, disable, hide, etc.


Execution in SE Workflow

Possibility of filling out forms during the process execution in SE Workflow component. This way, each

activity can have different forms filled out, related to the same process.


4.2 - SE Incident

SE Incident is focused in quality management and control of the organization services, products and

processes and goes from incident identification step, passing through contention measurement

monitoring, to resolution and conclusion.


Management process of flexible incidents

It offers management processes of pre-configured incidents, however, it allows to configure process

flow, modeled by SE Process component, so as to enable adaptations to the company specific needs.


It provides a set of features that enable organizations to manage and control the quality of services,

products and processes, from identification, passing through contention measurements monitoring, to

the resolution and conclusion.

It allows any person, anytime, to report the situation related to quality as incidents, nonconformities,

deviations, variances, improvement opportunities or suggestions.

It allows to create various incident categories and processes flow individually per category.

Priority configuration

The system allows not only the priority definition by urgency and impact, but also by any other parameters

and formulas.


Native integration with SE Problem Analysis component*

Any incident record can be associated to a problem in any process step, according to configuration.

*Requires SE Problem Analysis component

Integration with other SE Suite components*

SE Asset in order to associate the IT asset related to the incident registered.

SE Document in order to associate and attach documents of different formats, including images, MS

Office ®, PDF, OpenOffice ® files, etc.

SE Project in order to associate an incident with a change or release project.

SE Action Plan in order to instantiate or associate action plans to be executed in order to

reestablish service as quickly as possible.

SE Workflow in order to make it possible to associate instances of other processes as change or

service request, among others.

*Requires the respective components mentioned

Customized fields (attributes)

It allows to create customized fields of text, numeric, date, list of values and other components or system

data types.

Checklist in any process step

It enables to configure different checklists to any step of the incident management process.

View, reports, charts and BI cube

The system brings many ways of viewing incidents and their status through reports, pre-configured charts

and BI cube.


4.3 - SE Problem Analysis

SE Problem is designed to help in determining and treating root causes of problems related to IT,

quality, health and security, thus supporting organizations from various segments to identify and treat

their business aspects which may impact in their services and products quality.


Configuration of customized processes to treat problems

It enables to create customized flowcharts with specific forms to every process step.


Problem type

Records are classified according to the type of problem in order to quickly retrieve and identify the problems

data.

Problems record

It allows to register problems in order to investigate, analyze and act on their root cause.

Notification e-mails

Automatic e-mail sent to users, so that to notify responsibilities, activities, delays and general notifications.

Action plans

It allows to associate specific action plans which are in any problem step, once it is previously configured.

The action plan may contain both corrective actions and preventive actions.


Incident association and other problems

It enables to associate various incidents with problem record, thus indicating that they are all caused by

only one problem. Apart from that, it is possible to relate a problem to other problems.

Cause analysis association

It offers innovative and intuitive graphic tools to analyze root cause, using drag and drop resources. The root

cause analysis or investigation can be performed in any step of problem resolution process, thus ensuring

the process flexibility.

Checklist in any process step

It allows to configure different checklists for any management problem process step.

View, reports, charts and BI cube

System brings various ways to view problems, relying on tools such as: reports, pre-configured charts and

BI cube.


4.4 - SE Storeroom

SE Storeroom is focused in stock, storeroom and inventories management. It was developed to add

value to processes designed for meeting maintenance and manufacturing demand, so that to allow

objects (supplies, items or waste) to be available in the correct places, if it is necessary to use them.


Storeroom record and view

Apart from registering, SE Storeroom allows users to view storerooms with all data storage management.

Integration with other SoftExpert components*

It offers operations of event, transfer, balance adjustment, object processing and shipment from the following

modes: supplies (SE Supply*), items (SE PDM*) and waste (SE Waste*).


Events control

It enables users to control all kinds of events that may occur in the storerooms: objects event (objects input

and output in the storeroom), objects repository event, objects transferring among storerooms, balance

adjustment, processing and shipment.

Repository events

Apart from moving storeroom objects, system allows to move repositories containing all objects - such as

boxes, containers, drums, among others.


Control on storage level from storeroom objects

It enables to configure stock minimum amount, repositories capacity and reposition places for each

storeroom.

Events and stocks view

It is possible to view events occurred in the storeroom objects (inputs, outputs, balance adjustment), as well

as stock inventories thus providing current amount and values per storage place.

Dashboard

List of stocks and orders to be received.


4.5 - SE Time Control

SE Time Control is an automated system designed for timesheet, billing control and resources

planning. Its features make it extremely easy to perform the resources time control for any activity or

service, as well as choose the appropriate people according to the position or competence desired, set

hours that can or cannot be billed and compare estimated revenue regarding the activity cost.


Resources management

Resources can be composed of employees or assets.

It allows to allocate generic resources instead of choosing a specific user or asset to perform

estimations or to indicate lack of resources. A generic resource can be later replaced by a user or

asset.

It allows to associate functions and ability levels with resources.

It enables to analyze the use of assets through assets analysis by work and allocation status.

It allows to generate reports on assets associated with a project or activity.

It enables to retrieve people according to their ability or competence and immediately verify their

availability to the future.


Project management*

It allows to balance the projects budgets, the need of internal and external resources, deadlines and

capability available.

It allows to generate project team, timesheet spreadsheet, billing and payment reports.

It allows to monitor the planned versus the actual, in the current time.

It allows to perform the resources allocation plan based on the availability or on the competence.

It enables to schedule meetings, control the employee's assiduity and request the meeting's minute

signature.

*Requires SE Project component

Management of activities not associated to projects

It allows to create activities with costs, revenue and deadlining estimation.

Process automated in order to plan, execute and conclude task.

It allows to associate resources with tasks and view estimations in actual time as in the timesheet.

It allows to perform the resources allocation plan based on the availability or on the competence.

It allows to generate project team, timesheet spreadsheet, billing and payment reports.

It enables to evaluate the activity progress based on the conclusion percentage.

It allows to verify work status in actual time, as well as all documentation on-line.

Ensure that deviations are identified and corrected as soon as possible.

It enables to schedule meetings, control the employee's assiduity and request the meeting's minute

signature.

Timesheet

It allows to monitor employees and third parties timesheet using a complete and on-line easy-to-use

timesheet spreadsheet.


It allows to perform timesheet in any place, with or without an internet connection, with the off-line

spreadsheet.

It enables to control time automatically through a timer or a barcode reader device.

It allows to add comments or describe the work performed which is associated with timesheet.

It allows to use customized fields, so as to obtain more flexibility.

It enables to approve timesheet having customizable approval route.

It enables to monitor records of hours that can or cannot be billed.

The spreadsheet brings the activities destined to user, however; other activities may be associated if

allowed to.

The spreadsheet can be configured so as to use overtime rules.

Detailed and summarized view of all time records using different reports.

Billing

Billing values may be specified in projects, activities, roles, users or assets, including fixed values or

costs per hour.

It allows to bill against projects or activities not related to projects.

Workflow customizable in order to approve payment and billing reports.

Integration with other SoftExpert components*

SE Project for monitoring hours and project billing.

SE Competence and SE Training to manage the competence requirements and the allocation of the


right employees into the right tasks.

SE Asset to allocate and control assets using.

Other SoftExpert tools that will assist in the more extensive management of organizational resources.


Integration with other systems

It allows to integrate data of resources planning, budget and actual costs as well as ERP budget and

revenue, human resources, payroll and financial systems.

It allows to integrate billing and payment reports into accounting systems in order to generate

accounts receivable and payable precisely.

33What's new in the components?

Chapter V

What's new in the components?

Each SE Suite 1.3 component novelty will be described in the next section:

SE Action

SE Action Plan

SE Administration

SE APQP-PPAP

SE Asset

SE Audit

SE Business Intelligence

SE Calibration

SE Capture

SE Competence

SE Configuration

SE Document

SE FMEA

SE Inspection

SE Maintenance

SE PDM

SE Performance

SE Process

SE Project

SE Protocol

SE Request

SE Risk

SE SPC

SE Supply

SE Training

SE Waste

SE Workflow

ATTENTION!

Components not mentioned in this section were fitted only with Ergonomics and Standardization

requirements, previously described.

Through its service network, SoftExpert trades training courses and competencies both

presential and virtual (e-learning) on the main SE Suite 1.3 changes and new components.

Contact your account manager or send an email to: [email protected].

For further information, visit http://www.softexpert.com.br/e-learning.php.

mailto:[email protected]

http://www.softexpert.com.br/e-learning.php


5.1 - SE Action


ATTENTION!

The Ergonomics and Standardization requirements do not apply completely to SE Action

component.

To-do tasks

Both the SE Action component hierarchical structure and its to-do tasks relationship have the same

visual pattern as other SE Suite components. This change applies only to "To-do tasks" container and

does not affect any pop-up* menu or screen from SE Action component.

The execution and action implementation verification to-do tasks are now displayed in pop-up*screens.

*Screen opened in a new brow ser w indow .

Workplace*

SE Action workplace default contains the following widgets:

My activities: it displays users' to-do tasks grouped by deadline.

My team activities: it displays users' to-do tasks and their active subordinates' to-do tasks grouped

by deadline.

Occurrence retrieval: it enables to retrieve occurrences by number, title or description.

* This is one of not many SE Suite 1.3 common requirements that also apply to SE Action.


E-mails

The following items were released in patch 1.2 version:

the logs storage from e-mails generated by SE Action (available in SE Configuration to view);

the SE Action e-mail's addressees occulting.

From SE Suite 1.3 version on, the e-mails notifying to-do tasks sent by SE Configuration component

scheduling may have some of their data exhibition and sequence changed due to e-mails customization

(available in the new SE Administration component menu).

Occurrences approval history

History from occurrence steps* approval route with cycle creation in each rejection.

* Occurrence ID #, disposition/containment planning, investigation planning, cause analysis, action plan planning, effectiveness

verification and standardization planning.

Actions verification history

History of implementation verification from actions of occurrence action plans* with cycle creation in each

rejection.

* Disposition/containment plan, investigation plan, action plan (correction/prevention) and standardization plan.

General changes in occurrence data

It was released in patch 1.2 version, the change that does not reflect in the occurrence when executing to-

do tasks that enable to change occurrence record, configurations changes performed in the respective

classification. From SE Suite 1.3 on, approval fields are no longer displayed when registering the

occurrence ID # in a classification that (1) does not allow to indicate the origin, (2) that does not have ID #

approval, and, (3) while it is not possible to conclude occurrence in the ID # approval.


5.2 - SE Action Plan


Template for action plan

Action plan templates may be created to easily reply similar records throughout the company. When

planning a new action plan, chose to create a "blank document" record or to use a template previously

registered.

Configuring dependencies among activities (predecessor)

It will be possible to link action plan execution dates, just as it is performed with projects (SE Project

component).

New interface for the action plan input

The new spreadsheet displays the 5W2H style, offering more flexibility in the activities input and other

information on the action plan.


Gantt chart

The component new version supports the Gantt chart, optimizing to view and control the action plan

activities:

Activities "Dashboard”

Created new dashboard components:

My activities,

My team's activities,

Action plan monitoring,

Task monitoring.

Effectiveness verification of the action plan and the plan activities

Allow to associate a new action plan when action plan being registered is not effective.

Allow to associate a new activity (linked) when the activity being registered does not show desired

result.


5.3 - SE Administration


ATTENTION!

Changes were performed in this component menus and positions and user has to configure

access group again.

Access group to department and positions

It is possible to associate access groups with department positions registered in SE Suite. To do this, add

access groups to the respective positions displayed in the data screen new tab screen. In the previous

version, the access group release was performed only per user.

To-do tasks transfer

The To-do tasks transfer screen was remodeled and it now provides users with resources that simplify the

use of it. The new screen has search fields on its left side and it is possible now to retrieve the to-do task to

be transferred more precisely.


5.4 - SE APQP-PPAP


Addition of "n" controls to the plan control features

It allows to associate various methods to control the characteristics from the plan control operations.

Previously, the relationship was one to one. The control method is based on process effective analysis.

Improvements in the capability charts

New graphic interface to the capability studies charts, this way providing high customization, improvement

and precision in the analysis performed (see Ergonomics and Standardization) section. The charts are

generated from “Results” tab screen on the “Sampling Spreadsheet” screen.

Ribbon in plan control

New graphic interface, simpler and more intuitive for users that operate the plan control structure.


5.5 - SE Asset


ATTENTION!


access group again.

Asset Template

The component new version now features the creation of asset templates, which are used as models for the

creation of new equipment, machines, tools, among others. Apart from that, it will be possible to require

assets* through the template.

*Requires SE Request component

Approval route for assets downtime records

It will be possible to associate an approval route to execute assets downtime records. SE Asset then,

generates the downtime record approval to-do task for route members:


Warranty control

It will be possible to enter purchase date, associate the warranty contract* and the asset validity.

* Requires SE Document component

Contracts management

It will be possible to associate contracts* with asset data.


Attributes in asset downtime records

It will be possible to associate attributes with the asset downtime reason data, so as to make it possible to

fill them out in the downtime execution. The downtime records view offer search fields and the reports offer

fields both based on the attributes.


Allow verification frequency to be integrated into the calibration frequency

Verification and calibration activities frequency can be automatically defined through the plans integration.

To resume, the calibration frequency is stipulated from asset verification dates on and vice-versa.

Meters and variables reading for: verification, maintenance and calibration

It will be possible to associate/perform the meters and variable reading at the moment of planning/execution

of verification, maintenance and calibration tasks.

*Requires SE Maintenance and SE Calibration components

Costs management

Improvement of asset costs thus allowing to inform, in the record form, equipment cost value, cost/hour,

actual value and depreciation (depreciation methods: linear, linear throughout remaining working life, sum of

the digits of the years and manual).


5.6 - SE Audit


Integration with SE Incident component

Created a new field in SE Audit component general parameters screen which allows to choose between SE

Incident integration or SE Action, when registering and treating occurrences identified in audit. The

integration with SE Incident is similar to the already existent integration with SE Action, however; it is not

possible to view incidents in SE Audit. New customers will be able to implant SE Audit already integrated

into SE Incident. Current clients will be able to keep integration with SE Action and choose integration with

SE Incident later.

Notification of "to be started" to-do tasks

From SE Suite 1.3 version on, the "to be started" to-do tasks are daily monitored. Once the estimated date

to start one of audit steps is reached, the audit status changes and respective responsible users are

notified. Remember that this monitoring process is performed through a service executed every day at

00:01. This service is configured when accessing SE Audit component for the first time.

Improvement in the Management and Execution menus

Remodeled the screens from Management and Execution menus which now offer search fields plus "quick

search" and "save search" resources.

Audit general changes

When using the "Save and exit" button in audit, data confirmation will display to allow the audit to be sent to

the next step. If audit is in the "to be started" step and the "Send audit to next step", button is hold, audit

will be sent to approval, to next step, or will be concluded (instead of just having its own step started as in

SE Suite 1.2).


5.7 - SE Business Intelligence


Pre-configured signals

In order to better highlight the information in the analysis environment SE Business Intelligence offers a list

of pre-configured signal rules. Such signal rules can be saved when generating users' profiles and can be

exported and/or imported. The rules available in this version are:

Highlight cells: it allows users to highlight the cells contained in an interval of values, into the

analysis environment. For example: highlight cells whose values are higher than 10 or highlight the ones

whose values are between 20 and 30, etc.

First/last rules: it allows to highlight the first or last values in the analysis environment. For example:

it signals in the analysis environment the cells that have the 10 first values or the ones with the 10 last

values, etc.

New measurement

It enables to generate new measurements in OLAP multidimensional analysis. The new measurements

created are saved in the profile files and in the offline analysis generation.

New visions in views

It allows logged and other system users to generate a view with rules, charts and other configurations. It is

available in SE Suite views, thus user can have a BI list while performing views. Remember that each view

may have different dimensions, charts, signals, etc.


5.8 - SE Calibration


ATTENTION!


access group again.

Costs management

Improvement of cost controls associated with activities or calibration plans, enabling to inform expenses

with technicians, supplies and extra costs. It will be possible to perform the "Estimated X Actual" analysis

and total taking into consideration the planned and actual values.


Flexibility of controlled frequency

It will be possible to define the calibration frequency as "weekly" or "uncontrolled".

Calibration certificate publication

Automation of calibration certificates publication performed in SE Document component*.



5.9 - SE Capture


Electronic medical records*

Being an integrator company for the management of excellence and compliance, SoftExpert saw the

potential of entering this market and realized that it is possible to innovate in the Brazilian market through

specialization of the ECM solution and, offer a more complete management excellence segment for the life

sciences (with a focus on healthcare).

*The electronic medical records are requirements bound to manage patients' records.

HotFolder

Folder monitoring in the application server in order to automatically import files as interval defined in

parameterization.

Categories dynamic selection

It will be possible to select a different category for the publication of every document in the capture batch.

Productivity report

Created two new reports to manage SE Capture component productivity: batches Report and batches/

productivity Report.


5.10 - SE Competence


Dashboard "My team development plan" and "My team evaluations"

New management panels were created in order to help team leaders, supervisors and managers to organize

their subordinates development plans and evaluations. Panels hierarchically display information on their

teams' development plans and evaluations, as well as these evaluations deadlines (on time, close to due

date or past due).

Dashboard "My development plan" and "My evaluations"

A new management panel was created in order to monitor development plans and competence evaluations

individually. In this panel, the employee that has any evaluation plan execution (not concluded) or any

pending competence evaluation will be able to visualize correspondent data more easily. The panel also

displays the evaluation deadlines (on time, close to due date or past due).


Automatic competence evaluation to-do task when registering a new user in SE

Suite

A new to-do task named "Generate initial evaluation" is generated when creating users in SE Suite and it

allows the responsible for the new user to perform their competences evaluation. This to-do task is optional

and can be enabled/disabled through SE Competence component in the Configuration menu General

Parameters.


5.11 - SE Configuration


Support to Windows 7 in the authentication integrated with DS

From SE Suite 1.3 version, client stations that run with Windows 7 can use the integrated authentication

resource with an AD server without previous configuration. This Windows version was not released so far

and it was necessary to perform the respective configurations in order not to allow the use of integrated

authentication.

AD synchronization preview

After configuring the necessary parameters to synchronizing SE Suite users' database with AD server, it will

be possible to monitor all users found through mapped parameters. The preview of these users enables

manager to have a basic understanding about records to be synchronized.


5.12 - SE Document


Graphic comments (Markup)

It will be possible to insert graphic comments in the files supported by SE Viewer (DWG/DXF and JPEG,

TIF, BMP, GIF images). The button responsible for inserting a graphic comment can only be used by users

that have access permission granted through the document data screen. When viewing an electronic file

with graphic notes, SE Viewer will display so as to monitor notes inserted by users.

Category data

Category data screen remodeled in order to make its use easier and more intuitive.

Revalidation

Created a new menu item responsible for the documents validity configuration. Once it is configured, the

validity can be applied to many different categories.


File manipulation

Added many validations in order to stop electronic files upload failures. Among them are:

Corrupted file;

Insufficient disk space;

Non-existent controlled directory;

Insufficient database space;

Multiple Simple type files;

Uploader service not started;

Existent electronic file;

File size;

IndexSearch service not started;

IndexSearch - service - protected file;

IndexSearch service - Indexing directory existent;

PDFConverted service not started;

Thumbnail service not started;

Thumbnail service - components must be installed;

VDCL service without connection to insert VDCL;

VDCL service not started;

VDCL service - components must be installed;

VDCL service without connection to insert VDCL.

WEBDAV* use

Created a new resource that allows to view document files via WEBDAV. Using such resource when viewing

an electronic file, instead of copying file to the machine temp directory and calling the Fileloader, the file

path is created via WEBDAV (Category\document\file) and passed to the Fileloader that will open it,

without the need of performing the download to the local machine.

*The resource is valid to the follow ing view ers: Docview , Excelview and PDFView .

Resource to watermark configuration

Created a new menu item responsible for the documents watermark configuration. So far, the watermark

configuration was executed via *.ini file. The new configuration enables to create different watermarks for

every document category.

Document X User

Change in the matrix in order to streamline the users and groups document access management in only

one screen.


Indexing control

Created a new type of control to documents, named "Indexing". Such control enables documents that do

not have revision control to have one "more" step before being released. For example: when registering a

document whose category has the indexing control checked the initial status of this document record will

be INDEXING. If the category does not have the indexing control however, the document initial status will be

RELEASED. Indexed documents may or not pass through approval step.

Prevent revision approval with controlled changes in the electronic file

Created a new field in the system general parameters screen. The following verification steps are performed

in the revision to-do tasks execution:

If the [Releasing of revisions with controlled changes is not allowed] option is checked in the

general parameters screen;

If user who is executing the to-do task is the last participant in the revision cycle;

If an electronic file is marked.

If the three above conditions are true, the button in the to-do task execution screen, which allows to accept

revision, will be disabled thus forcing the revision to return to the draft step.


Printed copy request

Created a new functionality that enables users to request copies to those responsible for documents, even

users that do not have distribution copy access.

To-do tasks e-mails link

The to-do tasks notifications e-mails that are part of the "Revision execution" group received a link that

allows to access the SE Document respective screen.

Facility to associate the document keywords

The document data screen received a new functionality that aims to facilitate and simplify the way keywords

are associated to the record. To do this, the user must inform the keyword name in the respective field. In

the document keyword is being registered, the system retrieves it automatically in the already created

records which are not yet associated with document. User has to hold the [ENTER] key on the keyboard in

order to associate word with document. In addition to that, the document data screen offers a "shortcut" to

add new keywords.


Briefcase

After registering a document transmittal form, user must export documents to a directory in order to be later

related to the physical mean (CD, DVD, etc.). System will save all documents from document transmittal

form in the directory selected by user. In addition, transmittal form data and document data will be saved in

the sebriefcase.xml file and in the sebriefcase.exe application. When executing the

sebriefcase.exe application, user will be able to search document transmittal form per ID # and name

in the exported documents. The application has view control per quadrants with preview and metadata

options. When clicking on the viewing ray the electronic file opens in the machine default application.


5.13 - SE FMEA


FMEA de Project Scheduling

Until the SE Suite 1.2 version it was possible to create only project, process or asset FMEAs. SE Suite 1.3

version offers a new option to create FMEAs of project scheduling.

FMEA type

Possibility of classifying FMEAs per type as object involved in the analysis: project, process, asset or

schedule. Attributes as well as information about revision and characteristics of every FMEA are stored in

the type.

Addition of "n" functions to a failure mode

Possibility of associating several functions with the failure modes presented in the FMEA. Previously, the

relationship was one to one.

Ribbon in FMEA structure

New graphic interface, simpler and more intuitive to users, in order to operate the FMEAs structure.


5.14 - SE Inspection


Dashboard to monitor receiving

SE Inspection now has a management panel to control receiving. Such control can be performed through

panels designed for activities related to receiving, both for employees' individual activities and for activities of

a specific team. A management panel with receiving general data will also be created, listing all open

receiving, no matter if logged user takes part in the receiving flow or not. In this panel it will be possible also

to create management charts to monitor open receiving statuses.


5.15 - SE Maintenance


ATTENTION!


access group again.

Maintenance for multiple assets

It will be possible to plan and execute maintenance tasks to several assets in only one registration screen.

In the previous versions it was possible to plan and execute maintenance to only one asset (one to one

reference).


Integration with SE Performance component

Possibility to import for SE Performance* component the asset maintenance indicators: MTTR, MTBF,

Availability, Asset downtime, Backlog.

*Requires SE Performance component

Improvement in the work orders

Inclusion of defects and causes list, checklists association and print of WO form unfilled.

Preventive maintenance automation

Possibility to automatically schedule preventive maintenances.

New view option: Analysis tools

Created a new menu item for tool analysis view. This view aims to list all analysis tools (5 Whys, Ishikawa

and FTA) used in SE Maintenance component.


5.16 - SE PDM


Search field in the Bill of Materials (BOM) tab screen

Added a search field in the Bill of Materials tab screen structure in order to optimize the operation and

edition of item subcomponents.

Comparison of the Bill of Materials (BOM) structure

Possibility of comparing the items structure according to what was inserted, deleted, changed or not. This

comparison can be performed among different revisions from the same item or among different items.


5.17 - SE Performance


ATTENTION!


access group again.

Scorecard template

Scorecards templates can be built to improve replication of similar structures throughout the company.

When elaborating a new Scorecard, choose to start a “blank document” or use a template already

registered.

Reformulation of Scorecard planning

The Scorecard planning screen was fully reformulated in order to enhance its use. Analytical structure,

institutional, strategic map and structural diagram are now manipulated through a unique screen, using

current ergonomic elements that increase the productivity in planning.


New graphic component

New interface to view SE Performance component charts, providing high customization, improvement and

precision in the performed analysis (see Ergonomics and Standardization section). This tool will enable a

progressive shift in the supply of new types of charts for the system.

Target/measurement approval

The manager may be informed of the targets and / or results prior to publication to other users. In case of

rejection, the responsible user receives the execution to-do task again, followed by the respective

explanation. The value is only published after approval of the manager as flow configuration.

Formula editor

New formula editor that allows more possibility of indicators composition to determine a result. The use of

the formula editor is similar to Excel formula editor even allowing for conditional, mathematical and

statistical operations. Another important advantage is the possibility of using variables from other SoftExpert

components, thus providing an effective integration.

Auxiliary targets calculated

The auxiliary targets which are an extra field to input information like benchmark, may also receive the

formula editor benefits. This input manual field can now become a calculated field according to the user's

needs.

Range configuration

The formula editor assists other system features such as range configuration. The achievement percentage

can be calculated through the standard method or by a method to be defined through the editor.

Measurement frequency based on event

In addition to a range of indicators frequency of reading ranging from daily to annual, the SE Performance

now has a timeless choice. Through this option user can configure when the next reading will be performed,

by labeling it with an ID #. Ideal to measure indicators associated with events.


Scorecards Cascading

The Scorecards cascading can now be performed directly using the sub-scorecards. A Scorecards

hierarchical structure can be built by keeping the local processing and individual organization however,

reflecting the results in the corporate level.

Scorecard conclusion

It is the Scorecard lifecycle last step. Once the revision concept was implemented, the Scorecard

conclusion/closure applies to those Scorecards with lifetime defined. It will no longer be necessary to

inactivate a Scorecard; just finish its execution.


5.18 - SE Process


Improvements performed in the processes modeler

Improvement in the previewer: drill down mode.

New layout on toolbar: ribbon.

Adjust drawing to the screen size: zoom.

Drawing cutting in pages for the report.

Option to select all items.

Apply spacing among objects automatically.

New palettes to model processes

It will be possible to customize the modeler palettes where user can create symbols or images to represent

process items. Apart from that the modeler supports the use of various customized palettes at the same

time.


New BPMN components (Gateway conditional)

Both the SE Process and the SE Workflow components are adjusted to operate with 3 new types of

gateways :

Parallel (AND): they are the old fork and join connectors that are now also named gateways, BPMN

pattern. This gateway requires all input information to be performed in order that output information is

released.

OR Exclusive (XOR): when executing the first input, process keeps on executing only one output.

The output is executed according to rules defined through SE Suite formula editor.

Complex: Inputs and outputs are both pre-configured through conditions to verification (in the inputs)

and formulas (in the outputs).

Basic Workflow modeling (Basic Workflow)

A new modeling type displays and allows the creation of processes, without swinlanes having own

symbology. The resource enhances the creation of basic processes.


Process viewing

Created a new menu item where processes viewings will be registered. The viewing allows to map symbols

based on types of processes or activities and/or types of decision. Such resource enables for example

automotive processes (SE APQP-PPAP) to be adherent to its car modeling standards.


Inter-process matrix view

Improvements performed either in the layout and use, as in the inter-process matrix performance. Apart from

the creation of new search fields (functional role executor, user executor, etc.), new features were enabled

to extract related processes and the executors diagram.

Improvements in the processes simulation report

Possibility to generate simulation reports containing the best path taken due to time, costs,

resources and executors involved in the process.

Possibility to generate simulation reports containing all paths taken during process simulation.


Improvements in the processes exporting/importing

Created a new functionality that allows to export processes having automation configuration. It is possible in

this version to choose the method in which the exportation will occur:

All data: all process information and details will be exported.

Customized: possibility to select information that will be exported along with the process: inputs,

outputs, costs, resources, success critical factors, attributes, external applications, tasks,

checklists, etc.

Structure only: Only the process structure will be exported.

In the other hand, regarding the action of importing processes, it is possible to use database information or

create new records.

Process revision based on Workflow

As other components, it is possible to determine if the processes revision will be ISO9000 based or if a

process, automated by SE Workflow component, will be applied. Remember that the revision control is

configured through the type of each process.


5.19 - SE Project


Generic resource

It will be possible to use generic resources (that are not tied to SE Suite users), as well as resources of

asset* type (machines and equipment) and the resources associated with users already registered in SE

Suite.

* Requires SE Asset component.

Professional service management (Billing Management)

SE Project new version offers many functions to better control field staff to projects related to service

execution, such as: consulting, systems implementation, equipment installation and maintenance, or any

other service that cost value and/or revenue is associated directly with hour cost/billing value of resource

allocated to the project.

Cost and billing values:

· Resource cost value per hour or % of revenue value.

· Resource billing value per hour.

· Functional role - roles associated with resources of user type.

· Billing cost per functional role.

· Total billing value per project (contract value).

· Other specific configurations for projects and activities.

Service Report - report of activities performed and the respective worked hours and values:

· To generate billing document.

· For payment to the resource, if outsourced.

Off-line timesheet.

Integration with ERP:

· Resource data (ID #, department, position, cost and billing values, etc.).

· Project planned cost and revenue data (budget).

· Actual costs data (expenses and acquisitions).

· Revenues actual data (Invoice).

· Actual timesheet.

Quick Reports

SE Project new version offers many pre-configured reports such as:

Proj ects and activities view reports

· Report of several projects - option of generating report of selected project or of all projects in the

view.

· Critical tasks - Tasks in which the calculation determines to be a critical one, no matter if they

are on time or past due.


· Milestones tasks - Tasks checked as milestone in properties.

· Tasks not started - Tasks not executed, with 0% of execution, no matter if they are on time or

past due.

· Tasks that should have been started - Tasks with 0% of execution, past due tasks.

· Tasks in progress - Activities that are in progress, no matter if they are on time or past due.

Resource view

· Allocation per resource - It lists resources with the total amount of allocation and the respective

tasks, with the amount per task.

· Allocation per task - It lists task with the total amount of allocation and its respective resources

and allocation values.

Financial Entry Report

· Cash Flow - It lists costs/revenues grouped per project/activity.

Financial Schedule Report

· Statement - four different reports may be generated according to the division (weekly or monthly)

and view period: Planned, Re-planned, Actual and the Statement.

Gantt chart

Significant improvement in performance, both in handling the table and the chart itself. Also, the following

resources were implemented:

Planning:

· Dependency (association) among project master activities and its sub-projects and also among

the sub-projects activities themselves.

· Dependency (association) among distinct projects activities (external dependency: a relationship

in which an activity start and end date depends on another project activity).

· Implemented way that allows a more flexible change between master project and sub-project and

also the competition among users, thus preventing another person from overwriting changes.

Execution and Control:

· Even during the monitoring step, it will be possible to enter the project execution % (percentage)

through buttons having pre-defined values (0%, 25%, 50%, 75%, 100%).

· Execution of multiple tasks simultaneously using the start and end dates, planned or re-planned,

as configuration.

· It allows views with pre-defined columns: Control (actual versus re-planned), Financial, Critical-

path and Hours amt.

· It allows to view resources of Asset type (machines and equipment) along with user and generic

resources.

Print view:

· Zoom in the chart.

· Legend configuration.

· Margins configuration, orientation and paper size.


5.20 - SE Protocol


Conclude protocol/step

When there is a pending protocol for more than one user/department/position, the system allows to

conclude only the user step, keeping the pending protocol to the other ones involved, without the need of

concluding it or sending it to someone else.


5.21 - SE Request


Checklist to issue and conclude request

It will be possible to add a checklist in order to open the request and a different one to conclude it.

Request copy

It will be possible to create a new request based on one that already exists.

New information in the request view

Conclusion date.

Responsible for the assistance.

Only equipment released in the Maintenance request

System will only allow to associate equipment which were released in a maintenance request*.

*Requires SE Maintenance component


5.22 - SE Risk


Risk analysis for strategic planning

One more risk analysis scope option is provided. That is the risk analysis for the performance management

elements, confirming the integration between SE Risk and SE Performance. The strategic planning process

will be supported by an actual analysis of risks associated with defined targets and their monitoring.

Evaluation of controls

It is now possible to evaluate controls, in the same way risks evaluation is performed. There are many

methods available, from matrix to quantitative methods considering formulas to group evaluation criteria.

Risk and Controls periodic evaluation

The risks re-evaluation, which was previously performed in each new revision of risks plan, can now be

performed into the same revision. Monitoring charts can be generated in order to enhance the monitoring of

the risk evolution. The same functionality applies for the controls evaluation.

Risk plan template

Templates for risk plans and controls can be built to easily reply similar structures throughout the company.

In the plan of risks draft, choose to start a “blank document” or to use a template previously registered.


Risks report

New risks report that consolidates the several information associated with risk. This report is similar to a

risk technical form.

Improvements to use HACCP

Some features were implemented to enhance the product use in the HACCP application.


5.23 - SE SPC


New view option: Analysis tools

Created a new menu item for tool analysis view. This view aims to list all analysis tools (5 Whys, Ishikawa

and FTA) used in SE SPC component.

New measurement charts

New graphic interface to SE SPC component control charts, providing high customization, improvement and

precision to the analysis performed. Charts configuration were not modified, only charts viewing were

improved and adjusted to a more modern pattern within market expectations.


5.24 - SE Supply


Attributes in the supply events / order

It will be possible to associate attributes with supply order and events. Search fields are available to view

these attributes, as well as to include them in the reports.

Improvements in the supply order and receiving

The supply receiving execution enables, through a spreadsheet, to inform which order supplies were

received, the amount received and also if order were partially or fully met.

*Requires SE Storeroom component


5.25 - SE Training


Dashboard for public training

Developed a new dashboard in order to list "public" training, thus allowing any user to view, apply for or

cancel their subscription in this training type. In this dashboard will be displayed all public training approved

in the SE Training component, since its execution has not been started and that the subscription deadline

is not exceeded.

Added the "Workload" field in the certificates issue

In SE Training menu Execution Training execution Reports button Certificate when issuing

certificate user can now view the actual workload of training performed.

Integration with MS Outlook®

A new option was created in order to release appointments in ® each participant schedule as well as in the

instructor schedule (if instructor is internal) during all training period. This functionality can apply to other e-

mail customers that are compatible with MS Outlook scheduling resource®.


View employees unable for training or to be trained in documents revisions

It will be possible to perform views per employee, whether they are unable for training or need to be trained,

in document revisions. The options are:

Retraining required: Applies for employees that have already been trained but, due to document

revision, need to be trained again.

Planned training: When there is already a planned training, it applies to employees that need to be

trained or retrained.

Being trained: It applies to employees that need to be trained or retrained, but are already being

trained in the document current revision.

Training expired: It applies to employees that were trained but whose training is expired and requires

a new one.

Post-training: It applies to employees that need to be trained or retrained, but are already being

trained and the training is in the post-training step, in the document current revision.

Effectiveness verification: It applies to employees that need to be trained or retrained, but are already

being trained and the training is in the effectiveness verification step, in the document current revision.


5.26 - SE Waste


ATTENTION!


access group again.

New options to associate attachments and documents with the generator unit.

Possibility to associate any attachment or document type* with generator unit data.

*Requires SE Document component

Multiple waste types per container

The same container can now store different types of waste, if they all belong to the same generator unit. In

addition, it will be possible to move, transport or process different waste types from a container, individually.


Integration with SE Storeroom component

All activities related to waste events (storage, transferring, processing and transporting) were performed in

SE Storeroom component*, thus ensuring that all identified waste management cycle is controlled. For

further information go to the New components launch section SE Storeroom.

*Requires SE Storeroom component


5.27 - SE Workflow


Using methods to prioritize processes execution

It provides a menu to configure evaluation criteria and method to be used.

It allows user to define in which steps (activities) the critique can be changed.

It will be possible to define in the process data, which matrix (evaluation method) should be used in the

process instance.

It will be possible to change the SE Workflow to-do tasks priority inside a process activity.

Reopen concluded or canceled processes

It allows user to reopen a process instance previously concluded or canceled. An instance reopening can

be performed similarly to the process return, in which an item is selected in order that the process is

returned and the subsequent items canceled. As performed in the current process, the reopening occurs in

one item already executed in the instance.


Inclusion of comments and attachments through the starter/manager in the

process monitoring

It enables the starter and the manager to insert comments and attachments in the process in progress,

regardless the step they are in. Such action can be performed through monitoring to-do tasks and/or

process supervision.

Gateways automation

It allows the forks execution and conditional j oins considering rules implementation to conditional

expression, dynamic activities duration and evolution for the execution matrix.

Automatic task execution

Possibility of executing a task automatically just as a pre-defined time is met. To do this, it is necessary to

fill out default values in the blank attributes.

WebServices processes start and system tasks execution

Created a service that enables to start processes through calls via WebService.

Possibility to request WebServices while executing tasks.

Task executor defined through formula (dynamic executor)

An executor can be defined according to the specific rules stipulated to each activity. To do that, it will be

possible to use the formula editor in order to build the rule that will define the task executor type. Each

formula may have more than one attribute to help in choosing desired executor.


Activity duration defined through formula (dynamic duration)

The duration can be defined according to the specific rules, stipulated to each activity. To do this, it will be

possible to use the formula editor in order to build the rule that will define the activity duration (dynamic

duration). An activity that has the respective control configured may have its duration redefined during the

process execution in SE Workflow component.

Association of process instances

Possibility of associating processes instances in some SE Suite objects, including the Workflow (a

process instance that has many instances associated). The configuration of objects to be associated with

the process instance must be done in the process activities modeling (SE Process component). However,

the objects association is performed through the SE Workflow task execution to-do task.


Task automatically associated with user (load balancing)

The load balancing is executed through the automatic association of an activity with a group, with user from

this group that has the lowest number of execution to-do tasks or the lowest number of estimated execution

hours. It is possible to configure this option per activity, if the rule for automatic association is the lowest

number of to-do tasks or estimated hours to the task execution. The system also provides to the process

manager, the resources to execute a specific task associated with a group, as well as their activities and

hours figures.

Company

SoftExpert is a solutions development company dedicated to helping organizations becomemore efficient and effective. We provide leading software and services that allow companiesto streamline their work processes, simplify tasks and manage data. We are committed to ourclients and our service quality and such differentials have earned us a distinguished place inthis market.

SoftExpert delivers a wide range of solutions designed to improve every aspect of businessoperation.

Developed for any type of business and for a wide range of industries, SoftExpert ExcellenceSuite help cut costs, minimize risk, boost performance and improve the company flexibility soit can effectively respond to changing business needs.

SoftExpert solutions allow customers to build and sustain a competitive advantage bymanaging information throughout their organizations, automating business processes andsimplifying critical and daily decision making.

SoftExpert recognizes that compliance requires a comprehensive approach involving all levelsof an organization. It also understands that the core foundation of regulatory compliance isthe establishment of replicable quality and business processes that employ best practices toguarantee compliance throughout the fabric of the organization. The solutions help transformyour organizational initiatives into a complete, quality-based business management system.

Our goal is to develop innovative solutions that generate a maximum level of excellence,quality and productivity for our clients.

Copyright © SoftExpert Software - Software for Performance Excellence All rights reserved.

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