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REIMBURSEMENT ACCOUNTS PARTICIPANT PORTAL AND MOBILE APPLICATION Managing your healthcare finances is easy with the Mercer Marketplace participant portal. The Mercer Marketplace participant portal provides you with powerful self-service account access, plus educational and support tools that put you in the driver’s seat with your healthcare finances. Features: Full account details at your fingertips — Intuitive online access to plan details, account balances and transaction history Self-service convenience — 24/7 access to your accounts to check balances, submit claims and receipt documentation, set up Direct Deposit and manage investments Comprehensive support tools — Educational and interactive tools to help you make the most of your benefits throughout the plan year Communication when you need it — Manage your preferences with access to numerous alerts to keep you connected to your account 2 1 3 If you are a first time user you will need to register and create your secure Username and Password. Click here for help if you forget your Username or Password. Once you have registered, sign into your account here. 2 1 3

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Page 1: REIMBURSEMENT ACCOUNTS - TRI-ADREIMBURSEMENT ACCOUNTS PARTICIPANT PORTAL AND MOBILE APPLICATION Managing your healthcare finances is easy with the Mercer Marketplace participant portal

R E I M B U R S E M E N T A C C O U N T S

P A R T I C I P A N T P O R T A L A N D M O B I L E A P P L I C A T I O N

Managing your healthcare finances is easy with the Mercer Marketplace participant portal.

The Mercer Marketplace participant portal provides you with powerful self-service account access, plus educational and support tools

that put you in the driver’s seat with your healthcare finances.

Features:

Full account details at your fingertips — Intuitive online access to plan details, account balances and transaction history

Self-service convenience — 24/7 access to your accounts to check balances, submit claims and receipt documentation, set up Direct

Deposit and manage investments

Comprehensive support tools — Educational and interactive tools to help you make the most of your benefits throughout the plan year

Communication when you need it — Manage your preferences with access to numerous alerts to keep you connected to your account

2

1

3 If you are a first time user you will

need to register and create your

secure Username and Password.

Click here for help if you forget your Username or Password.

Once you have registered, sign

into your account here.

2

1

3

Page 2: REIMBURSEMENT ACCOUNTS - TRI-ADREIMBURSEMENT ACCOUNTS PARTICIPANT PORTAL AND MOBILE APPLICATION Managing your healthcare finances is easy with the Mercer Marketplace participant portal

C O N T A C T I N F O R M A T I O N

The information contained herein is considered to be general in nature. In the event that anything on

this flyer differs from the information contained in your company’s plan provisions as set forth in the

Summary Plan Description and/or Plan document, those documents shall prevail.

Mercer Marketplace Participant Services representatives are available

Monday through Friday 8 am to 9 pm ET.

Phone: (866) 268-0142

Fax: (844) 791-8319

Web: www.yourflexbenefits.mercermarketplace365.com

Revision Date 08/19

Your healthcare finances are at your fingertips with the “Your Flex Benefits” mobile app.

“Your Flex Benefits” mobile app provides ultimate convenience and 24/7 access directly from your tablet or mobile device.

Features:

Access accounts — 24/7 access to check balances, view transaction history, and more

Manage claims — Submit new claims, upload receipts and check claim status

Track and manage expenses — Track submitted claims and direct provider reimbursements

Manage your Benefits Card — View Benefits Card details, access your PIN, and initiate Benefits Card replacement for lost or stolen

Benefits Cards

Receive alerts — View important account messages

Ask Emma — Voice-activated assistant in the “Your Flex Benefits” mobile app that can help you obtain information about your

benefit accounts