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Regular and Effective Contact in Online Education Lori Bennett, Moorpark College Dolores Davison, Foothill College Michael Heumann, Imperial Valley College Vivian Varela, Mendocino College ASCCC Fall Curriculum Regional Meetings November 13 and 14, 2015

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Page 1: Regular and Effective Contact in Online Education Lori Bennett, Moorpark College Dolores Davison, Foothill College Michael Heumann, Imperial Valley College

Regular and Effective Contact in Online Education

Lori Bennett, Moorpark CollegeDolores Davison, Foothill CollegeMichael Heumann, Imperial Valley CollegeVivian Varela, Mendocino College

ASCCC Fall Curriculum Regional MeetingsNovember 13 and 14, 2015

Page 2: Regular and Effective Contact in Online Education Lori Bennett, Moorpark College Dolores Davison, Foothill College Michael Heumann, Imperial Valley College

On the Internet, No One Knows You’re a Dog

Page 3: Regular and Effective Contact in Online Education Lori Bennett, Moorpark College Dolores Davison, Foothill College Michael Heumann, Imperial Valley College

And That is a Problem…

•Why?• Financial aid fraud• Apportionment issues • Integrity of the course, grades, degrees,

the college• Visa issues• Accreditation• Others?

Page 4: Regular and Effective Contact in Online Education Lori Bennett, Moorpark College Dolores Davison, Foothill College Michael Heumann, Imperial Valley College

What do the Feds Say• Code of Federal Regulations, Title 34, Education §602.• Correspondence Education Means:1.Education provided through one or more courses by an

institution under which the institution provides instructional materials, by mail or electronic transmission, including examinations on the materials, to students who are separated from the instructor.

2.Interaction between the instructor and the student is limited, is not regular and substantive, and is primarily initiated by the student.

3.Correspondence courses are typically self-paced.4.Correspondence education is not distance education.

Page 5: Regular and Effective Contact in Online Education Lori Bennett, Moorpark College Dolores Davison, Foothill College Michael Heumann, Imperial Valley College

What do the Feds Say

• Code of Federal Regulations, Title 34, Education §602.• Distance education means:• Education that uses one or more of the technologies listed in

paragraphs (1) through (4) of this definition to deliver instruction to students who are separated from the instructor and to support regular and substantive interaction between the students and the instructor, either synchronously or asynchronously. The technologies may include:

1. The internet; 2. One-way and two-way transmissions through open broadcast, closed

circuit, cable, microwave, broadband lines, fiber optics, satellite, or wireless communications devices:

3. Audio conferencing: or4. Video cassettes, DVDs, and CDROMs, if the cassettes, DVDs. or CD

ROMs are used in a course in conjunction with any of the technologies listed in paragraphs (1) through (3) of this definition.

Page 6: Regular and Effective Contact in Online Education Lori Bennett, Moorpark College Dolores Davison, Foothill College Michael Heumann, Imperial Valley College

What does the ACCJC Say

• Distance education is defined, for the purpose of accreditation review as a formal interaction which uses one or more technologies to deliver instruction to students who are separated from the instructor and which support regular and substantive interaction between the student and instructor…

http://www.accjc.org/wp-content/uploads/2012/08/Guide-to-Evaluating-DE-and-CE_2012.pdf

Page 7: Regular and Effective Contact in Online Education Lori Bennett, Moorpark College Dolores Davison, Foothill College Michael Heumann, Imperial Valley College

What does Title 5 Say• § 55204. Instructor Contact.• In addition to the requirements of section 55002 and any

locally established requirements applicable to all courses, district governing boards shall ensure that:

(a) Any portion of a course conducted through distance education includes regular effective contact between instructor and students, through group or individual meetings, orientation and review sessions, supplemental seminar or study sessions, field trips, library workshops, telephone contact, correspondence, voice mail, e-mail, or other activities. Regular effective contact is an academic and professional matter pursuant to sections 53200 et seq.

Page 8: Regular and Effective Contact in Online Education Lori Bennett, Moorpark College Dolores Davison, Foothill College Michael Heumann, Imperial Valley College

Online, Hybrid, & Correspondence Courses

• An online course never* requires a meeting on campus but does require instructor initiated regular and substantive interaction with the students, either synchronously or asynchronously. • These courses are conducted entirely

over the internet, with course materials are posted on a course website.

*There can be local variation as to whether or not an online course may require on campus proctored testing.

Page 9: Regular and Effective Contact in Online Education Lori Bennett, Moorpark College Dolores Davison, Foothill College Michael Heumann, Imperial Valley College

Online, Hybrid, & Correspondence Courses

• A hybrid course combines online learning with scheduled face-to-face class sessions on campus with the instructor. • The campus sessions meet at the scheduled

days, times, and defined location as indicated in the schedule of classes.• Currently, these are locally defined in terms of

percentage (ie, 20% online, etc.)

D

Page 10: Regular and Effective Contact in Online Education Lori Bennett, Moorpark College Dolores Davison, Foothill College Michael Heumann, Imperial Valley College

Online, Hybrid, & Correspondence Courses

•A correspondence course provides instructional materials by mail or electronic transmission, including examinations and materials.• Interaction between the instructor

and the students is limited, is not regular and substantive, and is primarily initiated by the student. These courses are usually self-paced.

Page 11: Regular and Effective Contact in Online Education Lori Bennett, Moorpark College Dolores Davison, Foothill College Michael Heumann, Imperial Valley College

Regular and substantive (plus effective)

ContactNow what?

Page 12: Regular and Effective Contact in Online Education Lori Bennett, Moorpark College Dolores Davison, Foothill College Michael Heumann, Imperial Valley College

Remember Tippy?

Page 13: Regular and Effective Contact in Online Education Lori Bennett, Moorpark College Dolores Davison, Foothill College Michael Heumann, Imperial Valley College

A Definition

• What precisely does regular and substantive or effective contact mean?• Who defines it?• Hint: Title 5 § 55204. • Regular effective contact is an academic and

professional matter pursuant to sections 53200 et seq.

Page 14: Regular and Effective Contact in Online Education Lori Bennett, Moorpark College Dolores Davison, Foothill College Michael Heumann, Imperial Valley College

Methods of Instruction: Instructor/Student Contact

Information Delivery

• Procedural Announcements• Course

Materials/Modules• Personalized

Audio/Video Content• Online Video

Databases• Internet Resources

• Library/Database Resources• Electronic Databases• Webcasts• Podcasts• Webinars• Discussion Forums• Listserv

Page 15: Regular and Effective Contact in Online Education Lori Bennett, Moorpark College Dolores Davison, Foothill College Michael Heumann, Imperial Valley College

Methods of Instruction: Instructor/Student ContactRegular and Substantive Contact

• Reactive and Observational Announcements • Chat Rooms• E-mail • Instant messaging• Private Messages • Responding to

Bulletin Board/Public Message Forum

• Responding to Discussion boards• E-Conferencing

/Video Conferencing internet library resources• Timely Webcasts• Timely Podcasts

Page 16: Regular and Effective Contact in Online Education Lori Bennett, Moorpark College Dolores Davison, Foothill College Michael Heumann, Imperial Valley College

Methods of Instruction: Instructor/Student ContactHybrid and In-Person Contact

• Personal Orientation Sessions• In-Person Group Meetings • In-Person Review Sessions• In-Person Examinations• Other (please describe):

  

Page 17: Regular and Effective Contact in Online Education Lori Bennett, Moorpark College Dolores Davison, Foothill College Michael Heumann, Imperial Valley College

Now What?• Do you have a process?• Was it initiated by and approved by your senate?• How are you verifying your courses meet your definition?

• Documentation• COR or other approval process

• Training & Professional Development

• What does your process look like?• What kinds of problems are you having with this issue on your

campus?• What resources do you need?

Page 18: Regular and Effective Contact in Online Education Lori Bennett, Moorpark College Dolores Davison, Foothill College Michael Heumann, Imperial Valley College

Does your college have a Regular and Effective Contact policy?

• Develop a policy in consultation with Academic Senate—Curriculum Committee & DE Committee

• Policies often contain:• Definition of REC (use Title 5 language)• Instructor initiated focus• Guidelines for frequency of contact• Syllabus information• Variety of methods that constitute “contact”• Need for contact to be ongoing and consistent throughout

semester• Best practices for engaging with students

Page 19: Regular and Effective Contact in Online Education Lori Bennett, Moorpark College Dolores Davison, Foothill College Michael Heumann, Imperial Valley College

Example: Foothill College

Page 20: Regular and Effective Contact in Online Education Lori Bennett, Moorpark College Dolores Davison, Foothill College Michael Heumann, Imperial Valley College

Example: Imperial Valley College

Page 21: Regular and Effective Contact in Online Education Lori Bennett, Moorpark College Dolores Davison, Foothill College Michael Heumann, Imperial Valley College

REC Policy Examples• Foothill College REC Policy: http://www.foothill.edu/fga/

rec.php• Imperial Valley College REC Policy:

http://www.imperial.edu/ivc/files/REC_Policy_DE_Committee_Final_04.09.14.pdf

• Mt. San Antonio College REC Policy (AP 4105): http://www.mtsac.edu/instruction/learning/dlc/reports.html

• Mt. San Jacinto College REC Policy: http://www.msjc.edu/CollegeInformation/Administration/Committees/CurriculumCommittee/Documents/Regular_Effective_Contactv5.pdf

Page 22: Regular and Effective Contact in Online Education Lori Bennett, Moorpark College Dolores Davison, Foothill College Michael Heumann, Imperial Valley College

DE Addendum• All courses offered as distance education (be they fully online

or hybrid) must have separate approval:• If any portion of the instruction in a proposed or existing course or

course section is designed to be provided through distance education in lieu of face-to-face interaction between instructor and student, the course shall be separately reviewed and approved according to the district's adopted course approval procedures.

• NOTE: Authority cited: Sections 66700 and 70901, Education Code. Reference: Sections 70901 and 70902, Education Code.

Page 23: Regular and Effective Contact in Online Education Lori Bennett, Moorpark College Dolores Davison, Foothill College Michael Heumann, Imperial Valley College

What Criteria Should Be Considered?

• How will the content of the course be delivered via DE?• Asynchronous vs synchronous

• Methods of instruction• Regular and effective contact• Is the amount and quality of the content and instruction in the DE

course equivalent to the face-to-face?

• Methods of evaluation• How will you address fraud or identity issues?• Is proctoring available?

• Accessibility• Is the digital content 508 compliant?

Page 24: Regular and Effective Contact in Online Education Lori Bennett, Moorpark College Dolores Davison, Foothill College Michael Heumann, Imperial Valley College

Additional Criteria to Consider

• Technical support• If students have computer issues or other technical issues, how

will the college provide assistance?• Learning services• What sorts of online tutoring services are available for DE

students?• Can DE students access library content online?

• Student services• Does your college provide online tutoring? What about

counseling?• Substantive Change Report • Is more than 50% of the program offered online (think GE as

well)? If so, you need to file a report!

Page 25: Regular and Effective Contact in Online Education Lori Bennett, Moorpark College Dolores Davison, Foothill College Michael Heumann, Imperial Valley College

Thank You!

• Lori Bennett [email protected] •Dolores Davison

[email protected]•Michael Heumann

[email protected] •Vivian Varela

[email protected]