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Registration/Information - Foyer 8:00am — 3:00pm

Pre-Conference Meetings Iowa Commission on Community Action Agencies 8:30am — 11:00am

NIFCAP Vision Meeting 9:00am —10:00am IDEA Subgroup Meeting 9:00am — 11:00am Iowa Disaster Case Management Training (Continued from 7/16) 9:00am — 12:00pm

CAA Executive Director/CEO Roundtable 9:30am — 11:00am

ICAA Board of Directors and DCAA Commission (Lunch) 11:00am — 12:30pm Silent Auction - Grand Ballroom (bidding continues on 7/18) 1:00pm — 4:30pm

Conference Plenary - Grand Ballroom 1:00pm — 2:30pm

Welcome and State of the Association Barb Grant, ICAA Board President and Operation Threshold Executive Director Lana Shope, ICAA Executive Director

Keynote Address: Fighting Poverty in the “New Normal” Dr. Lenette Azzi-Lessing, Clinical Professor of Social Work, Boston University

Session 1 Workshops 2:45pm — 4:15pm SunShare: A Model for Equitable Solar Energy Development

Key Elements of Promising Programs to Break the Cycle

Meeting in the Middle: Adapting Your Style to Accommodate Others

New(ish) to Community Action

CAPpy Hour - Hotel’s Waterfall Grill & Lounge 4:30pm — 5:30pm Drink and Appetizer Specials for Conference Registrants

Conference At-A-Glance

Morning Refreshments - Foyer 7:45am — 8:30am

Registration/Information - Foyer 7:45am — 3:00pm

Silent Auction - Grand Ballroom (final bidding ends @ 5:15pm) 8:00am — 5:15pm

Session 2 Workshops 8:30am — 10:00am Conversations No One Likes to Have: Addressing Mental Health Accommodations in the Workplace

Raising the Low-Income Voice: Democratic Selection and Procedures

Should I Stay or Should I Go? Personal Safety for Home Visitors

Political Process 101

Session 3 Workshops 10:15am — 11:45am A Focus on CAA Fundraising Efforts and the Legal Landscape

Me Too to Oh No: Responding to Complaints and Concerns in the Workplace

Visual Identity and Other CRAP: Setting Your Organization Apart from the Crowd

Radon and Weatherization

Networking Lunch - Grand Ballroom 11:50am — 1:15pm National Update: Allison Ma'luf, Deputy Director and Senior Counsel, CAPLAW

Wednesday, July 18

Tuesday, July 17

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Session 4 Workshops 1:30pm — 3:00pm How to Update Your Fundraising Methods: Ideas, Trends and Methods to Help you get the Most out of Your

Fundraising Budget

Working with Interpreters

A Triple Win: Empowering Customers, Expanding CAA Capacity, Building Community, Part 1

ASHRAE 62.2 Compliance - Solutions

Session 5 Workshops 3:15pm — 4:45pm A Triple Win: Empowering Customers, Expanding CAA Capacity, Building Community, Part 2

Finance for Non-Finance Community Action Employees

Opioids 101 and Other Drugs: Recognizing and Responding for the Best Outcomes

The Latest in Combustion Safety

United for Success Networking Event - Atrium 5:00pm — 6:30pm Refreshments, Cash Bar, Giveaways, Silent Auction ends @ 5:15pm

Registration/Information - Foyer 8:00am — 10:30am

Session 6 Workshops 8:30am — 10:00am Volunteer Engagement

Introduction to Conscious Discipline

Strategies for Influencing Change

Community Level Work: United for Success

Break / Hotel Check-Out 10:00am — 10:30am

Bruncheon Plenary - Grand Ballroom 10:30am — 1:30pm

National Update: Denise Harlow, Chief Executive Officer, Community Action Partnership Keynote Address: Jeannie Chaffin, Consultant Awards Ceremony:

Recognition of Network Leaders: CCAP, ELITE & ROMA Professionals

Years of Service Honors

State Partnership Award

Robert F. Tyson Memorial Award

Thursday, July 19

Wednesday, July 18 Continued

Conference At-A-Glance

Unity Tickets - Tickets will be given out during the conference. Earn & enter them into drawings for

prizes @ the July 18th United for Success Networking Event. Earn tickets by: Being engaged during workshops/plenaries (i.e. ask questions/share ideas/etc.)

Attend the networking event

Sport your agency gear (i.e. lanyard, shirt, name badge, etc.) and many more chances!

Note: ICAA is not providing a printed

program book. Please print this

program if you would like a paper

copy at the conference.

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Tuesday, July 18

Detailed Conference Schedule

Keynote Address: Dr. Lenette Azzi-Lessing

Clinical Professor of Social Work Boston University

Fighting Poverty in the “New Normal” This keynote addresses poverty and why poverty in early life is particularly harmful, including its long-term human and economic costs as documented by recent research in brain science and other fields. It discusses misconceptions and myths regarding families living in poverty, facts that counter these myths, how such misinformation hinders our collective efforts to reduce poverty, ways in which individuals, groups, and organizations can increase their effectiveness in fighting poverty in the current political climate. The presentation ends with a call to rise above the pessimism and discouragement in the ongoing struggle to improve the lives of families and the life chances of their children.

SunShare: A Model for Equitable Solar Energy Development Room: Chris Ball City of Bloomfield Community members from Bloomfield, Iowa will present a model for developing solar energy resources to benefit all members of the community. A focus will be on developing partnerships between municipal utilities and Community Action Agencies to reach those who aren't served by most traditional models of solar development. Key Elements of Promising Programs to Break the Cycle Room: Dr. Lenette Azzi-Lessing Boston University This workshop will build upon information shared in the keynote as it examines service delivery strategies that hold promise for improving the wellbeing of families with a low income and children’s outcomes. Family engagement and retention, worker-family relationships, cross-cultural responsiveness and other promising strategies will be examined, as well as programs such as Early Head Start and Child First. Participants will be encouraged to discuss the programs and services the organizations deliver, in the context of serving the hard-to-reach families.

2:45pm – 4:15pm Session 1 Workshops 8:00am – 3:00pm

~ Foyer ~

Items Open For Bidding 1:00pm – 4:30pm

~ Grand Ballroom ~ All auction proceeds will benefit

Conference Plenary Welcome State of the Association Keynote Address

1:00pm - 2:30pm ~ Grand Ballroom ~

Join us!

Tuesday, July 17

Welcome: Barb Grant

ICAA Board President Operation Threshold

Executive Director

State of the Association: Lana Shope

Executive Director Iowa Community

Action Association

Keynote: Dr. Lenette Azzi-Lessing’s Book Available for Sale at the

Registration Table

Cash or Check Accepted (made out to ICAA)

$16.00

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Meeting in the Middle: Adapting Your Style to Accommodate Others Room: Carol Kristensen Nationwide Insurance This workshop focuses on breaking out of your own comfort zone to be more effective and influential with individuals whose personal style is not the same as yours. Most training sessions on behavioral style stop at identifying and understanding the different styles. But when we stop there, we give ourselves permission to not get along or not work well together because we are “just so different.” The biggest value in learning about behavioral styles is to be able to adapt your approach, get out of your own comfort zone to accommodate the style of others and create a conversation that is most comfortable for THEM. After reviewing behavioral styles, this workshop will identify how you can adapt your style to accommodate the other styles and practice the approach with others in the workshop. New(ish) to Community Action Room: Ashley Tenney Iowa Community Action Association This workshop will be an orientation to the Community Action Network, targeted towards folks who have been involved with Community Action for less than five years. Participants will learn about the history of Community Action, key programs, national partners and Iowa’s local network. Participants will play an exciting game of Community Action acronym bingo so we don’t get lost in the alphabet forest of CAA lingo.

Raising the Low-Income Voice: Democratic Selection and Procedures Room: Allison Ma'luf CAPLAW Since the inception of the Economic Opportunity Act, a fundamental goal of Community Action has been to provide low-income individuals with a voice in the administration of its poverty alleviating programs. Yet many CAAs struggle with filling vacancies in the low-income sector of the tripartite boards, one of the principal hallmarks of the Community Service Block Grant (CSBG) Act's mandate to achieve "maximum participation" of the low-income community. We will discuss the board composition requirements of the CSBG Act, examine successful approaches developed by CAAs to meet the democratic selection requirements, and discuss ways to improve board member engagement and retention.

Conversations No One Likes to Have: Addressing Mental Health Accommodations in the Workplace Room: Jo Ellen Whitney Davis Brown Law Firm Mental health issues in the workplace can create complex concerns for both the employer and the employee. Participants will: 1) Discuss workplace policies and practices; 2) Explore the intersection of the ADA, FMLA, and Iowa Code 216; 3) Identify common problems; and 4) Assess effective strategies.

Tuesday, July 17

4:30pm – 5:30pm

~ Hotel’s Waterfall Grill & Lounge ~

Drink and Appetizer Specials for Conference Registrants

Wednesday, July 18

7:45am — 8:30am Morning Refreshments

~ Foyer ~

8:30am – 10:00am Session 2 Workshops

7:45am – 3:00pm ~ Foyer ~

Items Open For Bidding 8:00am – 5:15pm

~ Grand Ballroom ~

Bidding Closes @ 5:15 during Networking Event

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Should I Stay or Should I Go? Personal Safety for Home Visitors Helen Benker & Don Snider Mid-Iowa Community Action, Inc. Room: Whether you are a family support worker, parent educator or weatherization technician, working with families in their homes can be very rewarding. But along the way there may be challenges. What do you do when someone in the home gets angry? What do you do if there are health or safety hazards weapons or drugs in the home? In this workshop we'll talk about these and other issues of personal safety and help you answer the question: Should I stay or should I go? Political Process 101 Lana Shope Iowa Community Action Association Room: This workshop will be for individuals wanting a deeper knowledge base of the political process here in Iowa and in Washington DC. The workshop will be an interactive experience where participants will learn about how an idea becomes a law, details of the election cycle and a long list of resources to use to stay informed about public policy.

A Focus on CAA Fundraising Efforts and the Legal Landscape Room: Allison Ma'luf, CAPLAW; Arlene McAtee & Rob Stewart Mid-Iowa Community Action Inc. Dick Sievers, Mid-Sioux Opportunity, Inc. Many Community Action Agencies are stepping up their fundraising efforts as a result of shrinking government funds and growing client needs. In this workshop we will hear about efforts by Iowa CAAs to increase unrestricted funds. We will also discuss the legal rules that apply to fundraising that CAAs should be aware of as they develop and grow their fundraising programs. Me Too to Oh No: Responding to Complaints and Concerns in the Workplace Room: Jo Ellen Whitney Davis Brown Law Firm Sexual and other forms of harassment can be a significant issue in the workplace and can take many forms. Participants in this workshop will: 1. Discuss effective workplace policies to address discrimination including reporting procedures; 2. Identify other forms of policies and training, such as professionalism training, that can assist in limiting issues; 3. Review investigative and report processes for complaints; 4. Identify issues that frequently occur such as the consensual defense or claims of free speech; 5. Discuss communications strategies for the person who has raised the issue, co-employees and outside clients; and 6. Review disciplinary and termination processes.

Visual Identity and Other CRAP: Setting Your Organization Apart from the Crowd Room: Brian Dunn & Natalie Aeschliman Sieda Community Action Does your print, online, or social media presence reflect an incredible multi-million dollar organization? Strong branding, visual identity, and eye-catching materials can set your nonprofit apart from other organizations. Come learn a bit about the what and wherefore of visual identity and basic design principles to help your agency shine. Radon and Weatherization Room: Paul Francisco Indoor Climate Research & Training, UIUC Radon is a gas that comes primarily from the soil that is linked to lung cancer. Radon has been a hot topic in weatherization due to concerns that air tightening of homes may increase indoor levels. These concerns have resulted in a series of research projects focused on the impacts of weatherization on radon, and the effectiveness of precautionary measures at limiting any increases. One study is currently underway and includes participation by three CAAs in Iowa. This workshop will present an overview of radon in homes, what the research says, and discuss implications for weatherization going forward. Eligible for 1.5 BPI CEUs.

10:15am – 11:45am Session 3 Workshops

Wednesday, July 18 Continued

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Wednesday, July 18 Continued

Finance for Non-Finance Communi-ty Action Employees Room: Michael Adams State of Iowa - Department of Hu-man Rights Do your eyes glaze over when you receive the monthly budget report for your program? Have you ever wanted to understand what those hieroglyphics mean? When you talk to someone in the accounting office do you wonder if they are speaking English? If you answered yes, you will want to attend this workshop. Learn the basic non-profit financial vocabulary, the non-profit accounting fundamentals and understand the basics of finan-cial statements and how to inter-pret and evaluate them. This work-shop will give attendees tools, re-sources, and a core understanding of good financial management. Opioids 101 and other Drugs: Recog-nizing and Responding for the Best Outcomes Room: Chad Jensen, New Opportunities, Inc. and Monica Wilke-Brown Iowa Department of Public Health Learn the signs and symptoms of opioid use as well as other mind altering drugs. Learn of referral sources and the best strategies to help families who are going though these addictions.

Continued ——->

Working with Interpreters Room: Priscila Palomino Piper Des Moines Area Community College Myths and facts about how to work with Limited English Proficiency clients and interpreters. A Triple Win: Empowering Customers, Expanding CAA Capacity, Building Commu-nity, Part 1 Room: Jeannie Chaffin, LLC Consultant Details Coming Soon! ASHRAE 62.2 Compliance: Solutions Room: Paul Francisco Indoor Climate Research & Training, UIUC ASHRAE Standard 62.2 has been the law of the land that compliance is achieved through the use of exhaust fans, often in bathrooms. However, there are situa-tions when exhaust fans may not be the best choice. This workshop reviews different solutions for compliance with ASHRAE 62.2, including exhaust, supply, and balanced ventilation. It also includes solutions for controls that encourages appropriate use of ventilation by resi-dents, as well as discussing opportunities that exist in some homes for low-cost compliance. Eligible for 1.5 BPI CEUs. A Triple Win: Empowering Customers, Expanding CAA Capacity, Building Commu-nity, Part 2 Room: Jeannie Chaffin, LLC Consultant Details Coming Soon!

Networking Lunch 11:50am - 1:15pm

~ Grand Ballroom ~

National Partner Update:

Allison Ma'luf

Deputy Director and Senior Counsel

CAPLAW

How to Update Your Fundraising Methods: Ideas, Trends and Methods to Help You Get the most Out of Your Fundraising Budget Room: Jaclyn J. Rundle, Ph.D. Central College Fundraising is changing rapidly in today’s dynamic environment. The impact of the new U.S. tax law on giving patterns is still unknown. Meanwhile, traditional fundraising methods seem to be losing effectiveness; and nonprofits are discovering the new generation of donors has different goals and expectations. The one constant nonprofits face is that fundraising budgets are not unlimited. How can nonprofits best use limited resources to improve fundraising results? In this interactive workshop, you will learn about fundraising innovations adaptable for use in any nonprofit. Topics to be discussed include social donors and team giving; crowdfunding and its offshoots; decentralized peer-to-peer fundraising; interactive game-based fundraising; giving through purchasing on sites like Amazon Smile; and use of research-based methods such as anchoring and the “Two-Step Ask.” The workshop includes several case studies illustrating these innovative fundraising methods.

1:30pm – 3:00pm Session 4 Workshops

3:15pm – 4:45pm Session 5 Workshops

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United for Success

Networking Event

5:00pm - 6:30pm ~ Atrium ~

Have fun relaxing with your Community Action

colleagues while enjoying refreshments & winning prizes!

Mix and mingle to unite with someone who has a card that compliments yours. Earn tickets when you find your pair.

Enter your unity tickets into drawings to win prizes!!!

Must Be Present to Win.

The Latest in Combustion Safety Well-Being Room: Paul Francisco Indoor Climate Research & Training, UIUC Combustion safety testing has undergone a major overhaul in the last several years. BPI, NFPA, and ACCA have all changed their procedures and have come into substantial alignment. This has also resulted in changes to the SWS. This workshop will review the different protocols, discuss why these changes have occurred, and explore the implications for the weatherization industry. Eligible for 1.5 BPI CEUs.

Keep eye out for

Community Action

Agency

United for Success

stories

throughout the

Conference.

Wednesday, July 18 Continued

End of the

5:15pm

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Volunteer Engagement Room: Nancy Shafer Volunteer Management Encouragement There are volunteers who are interested, skilled, experienced and willing to help. Review the foundation of your volunteer program and develop creative volunteer opportunities to further your agency’s mission. Explore a variety of methods to engage volunteers and create a marketing plan to build the bridge between potential volunteers and your agency. Introduction to Conscious Discipline Room: Laura Abbe & Donna Miller Mid-Iowa Community Action, Inc. The Conscious Discipline Brain State Model becomes a framework for us to understand the internal brain-body states that are most likely to produce certain behaviors in children and ourselves. With this awareness, we learn to consciously manage our own thoughts and emotions so we can help children learn to do the same. The goal of this model is not to turn into neuroscientists, but to provide a simplified brain model as a means for increasing our self-awareness, so we can respond consciously to the needs of the moment.

Awards Bruncheon 10:30am — 1:30pm

~ Grand Ballroom ~

National Partner Update: Denise Harlow

Chief Executive Officer Community Action

Partnership

Keynote Address: Jeannie Chaffin

Consultant

Awards Ceremony Recognition of Network Leaders:

CCAP, ELITE & ROMA Professionals

Years of Service Honors

State Partnership Award

Robert F. Tyson Memorial Award

Save the Date

ICAA’s 2019 Training Conference

July 16-18

Location TBD

Strategies for Influencing Change Room: Denise Harlow Community Action Partnership Lana Shope Iowa Community Action Association We will explore how to build strong relationships with people of influence who have the potential to unlock funding or guide policy if they better understand your CAA and the people with whom we work. We will discuss how board members, staff, clients and volunteers can all contribute to the agency's ability to influence change at the local, state and federal levels. We will also discuss particularly effective techniques and approaches to stimulate change and render results. Community Level Work: United for Success Room: Tiffany Keimig Iowa Community Action Association The CSBG Act gives Community Action Agencies the responsibility ”to make the entire community more responsive to the needs and interests of the poor by mobilizing resources and bringing about greater institutional sensitivity”. Join us to learn about the role Community Action plays in making an impact at the community level. We'll define characteristics of community level work; discuss steps in creating a community level project and measuring impact; and participants will learn about community initiatives taking place by Community Action in Iowa.

10:00am — 10:30am Break / Hotel Check-Out

Thursday, July 19 8:00am – 10:30am

~ Foyer ~

8:30am – 10:00am Session 6 Workshops

Thank you to all conference attendees! We hope you will

continue to unite for the success of the individuals and families served

by Community Action and apply the new skills and knowledge you gain

at this year’s conference to alleviate causes and conditions of poverty.

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ICAA Team:

Zsanette Buchanan, Executive Administrative Assistant

Tiffany Keimig, Director of Training and Technical Assistance

Lana Shope, Executive Director

Ashley Tenney, Program Officer

Connor Milliken, AmeriCorps VISTA

1620 Pleasant St. Suite 214 Des Moines, IA 50314 Phone: 515-244-0307

The Division of Community Action Agencies within the Department of Human Rights for partnering to empower staff and board members with the skills and knowledge

to help people, change lives.

Our Sponsors for their support

Platinum Sponsor:

Bronze Sponsors:

Thank You To: The ICAA Board of Directors for supporting the conference

Anne Bacon, IMPACT Community Action Partnership, Inc.

Joel Dirks, West Central Community Action

Jane Drapeaux, Hawkeye Area Community Action Program, Inc.

Brian Dunn, Sieda Community Action

Brenda Fry, South Central Iowa Community Action Program, Inc.

Dick Goerdt, North Iowa Community Action Organization

Barb Grant, Operation Threshold

Chad Jensen, New Opportunities, Inc.

Jean Logan, Community Action Agency of Siouxland

Ron Ludwig, MATURA Action Corporation

Arlene McAtee, Mid-Iowa Community Action, Inc.

Roger Pavey, Community Action of Eastern Iowa

Dick Sievers, Mid-Sioux Opportunity, Inc.

Jamey Whitney, Upper Des Moines Opportunity, Inc.

Trisha Wilkins, Northeast Iowa Community Action Corporation

John Wilson, Operation: New View Community Action Agency

Sheri Wilson, Community Action of Southeast Iowa

The Conference Planning Committee for all the

preparation and organization of the conference

Keri Burian, Hawkeye Area Community Action Program, Inc.

Lorie Easter, Division of CAAs, IA Department of Human Rights

Tamika Fisher, Operation Threshold

Sheri Mertz, New Opportunities, Inc.

Wendy Mueller, West Central Community Action

Greg Pieper, Division of CAAs, IA Department of Human Rights

Christine Taylor, Division of CAAs, IA Department of Human Rights

Myra Thompson, Mid-Iowa Community Action, Inc.

Tom Wiebenga, Community Action of Eastern Iowa