regional recycling database collaboration - building a better platform for recycling information...

Lawrence GrodeskaInternet Communications Coordinator

San Francisco Department of the [email protected] | (415) 355-3791

Regional Recycling Database Collaboration

Building a Better Platform for Recycling Information Services

mailto:[email protected]

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Regional Recycling DatabaseCollaboration

What's On Tap

Current State of Recycling Information Services (RIS)

The Regional Recyling Database Collaboration (RRD)

The “Recycle Where?” Tool How You Can Benefit

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RRD Collaboration Partners

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Project Vision

True regional collaboration Better tool for less $$

● Modern search technology More efficient

● Easier for staff to maintain● Eliminate duplicate data

Ignore geopolitical boundaries Empower other agencies

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Project Start

Fall 2010 – Chose vendor via RFP● Common Knowledge (CommonKnow.com)

January 2011 – Kick-off meeting

Audience & Objectives Business Requirements Data Model Wireframes & Design

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Audiences for the Tool

Resident, Single Family Resident, Multi Family Businesses (Construction & Demo.) Database Maintenance Staff

English-speaking, Age 22-65

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Priorities for Recycling Information

Low cost/free Convenience

● Keyword search● “Sniff” IP address

Relevance Completeness Accuracy

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Services & Notifications

Pick-Up (free & not free) Drop Off (free & not free) Buyback Center

Reuse Toxic/HHW Bulky Item?

Database

Data Entry

Agency Websites

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RRD Search Funnel

Search > {Refinement} > Results > Details

Search WidgetSTEP 1: User enters search term

(zip code is optional)

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RRD Search Funnel


Search Results PageSTEP 2: If exact match is not found, user is

prompted to select one item/material

List of possible items/materials for

which user could be searching

Shortcuts to go directly to audience-specific discard information

Persistent header with option for new search

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RRD Search Funnel


Item/Material Detail PageSTEP 3: Discard options for selected

item/material are presented

Prominent tabs for different audiences

so users see correct information

for their needs

Prominent display of location so users see correct information for their location

Special alerts and curbside collection notices

Option to display map of drop-off locations

Mechanisms for collecting user feedback and allowing users to share (social, email, etc.)

List of vendors that accept item, along

with service and info necessary for

user to take action

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RRD Search Funnel


Vendor Detail PageSTEP 4: If necessary, user may view

detailed information for a vendor

List of all items accepted by

vendor, including notice if items are collected curbside

Complete contact information for vendor

NOTE: not all of this info may be maintained for a given vendor

Mechanisms for collecting user feedback and

allowing users to share (social,

email, etc.)

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A Different Approach to Categories

We've separated: Items Material Type Roles (how something gets used)

We've added: Synonyms Related Items

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RRD Project Timeline Overview

Project Formulation Phase Development & Testing

Launch, Refinement & Deployment

Includes: • Development • Data • Testing• Project governance and

participation structure

Includes: • Beta launch• Continued improvement• Wider rollout

Fall 2011/Winter 2012Tool Deployment

Includes: • Discussions with

potential partners• Agreements between

partners• Contract vendor• Stakeholder

engagement & initial meetings

• Tool formulation – define functionality & specifications

We are here

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How You Can Benefit

Easier for your users to find info

Easier for your staff to update data

Cheaper than building your own

Future upgrades (mobile, API)

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How You Can Be Involved

Check out RecycleWhere.org

Consider switching to the new platform for your RIS program

Tell your co-workers about this project!

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RRD Steering Committee InfoCity and County

of San Francisco Lawrence [email protected]

Alameda County Jeff [email protected]

Contra Costa County Deidra [email protected]

Kristin [email protected]

City of Palo AltoClay [email protected]

Wendy [email protected]

City of San JoséEmy [email protected]

Walter [email protected]

regional recycling database collaboration - building a better platform for recycling information...

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