regional office employees' state insurance …...page 3 of 27 1. scope of of work and schedule...

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Regional Office

Employees' State Insurance Corporation

Panchdeep Bhawan, Sector 19-A, Madhya Marg, Chandigarh

EoI DOCUMENT FOR EMPANELMENT OF RADIOLOGICAL & LABORATORY

INVESTIGATION SERVICES TO ESIC MODEL HOSPITAL LUDHIANA , ESIC MODEL

HOSPITAL, RAM DARBAR, CHANDIGARH, ESIS HOSPITALS OF THE STATE OF

PUNJAB AND DISPENSARY CUM BRANCH OFFICE, (DCBO) BARNALA AND RAJPURA

AND OTHERS, IF ANY.

Important websites:

www.esic.nic.in

https://esictenders.eproc.in

https://eprocure.gov.in

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Application for Services

1 Radiological Services

2 Laboratory Services

Area of Service applied for

1. ESIC Model Hospital, Chandigarh

2. ESIC Model Hospital, Ludhiana.

3. Dispensary cum Branch office Rajpura.

4. Dispensary cum Branch Office Barnala.

5. OTHERS, IF ANY

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1. SCOPE OF OF WORK AND SCHEDULE OF EOI

The Regional Director, Regional office, Employees’ State Insurance Corporation,

Sector 19-A, Madhya Marg, Chandigarh, invites online bids from eligible, reputed and

experienced Diagnostic Centres through e-procurement for round-the-clock RADIOLOGICAL

& LABORATORY INVESTIGATION SERVICE to ESIC Model Hospital, Ludhiana ,ESIC

Model Hospital, Ram Darbar, Chandigarh/ESIS Hospitals of the State of

Punjab/Dispensary- Cum- Branch Office (DCBO), Rajpura and Dispensary Cum Branch

Office (DCBO), Barnala, others, if any, for its beneficiaries on cashless basis at CGHS

RATES.

Schedule of EOI process:

Period for downloading and online

submission of EoI

Dated 27.2.2019 upto 20.03.2019 upto 1.00pm

Date, Time & place for Pre-Bid Meeting Date 6.3.2019, Time 3.00pm at Conference Room,

Regional office, Employees’ State Insurance

Corporation, Sector 19-A, Madhya Marg,

Chandigarh

Date, Time& place for opening of Technical

Bid

Date 20.03.2019, Time 2.00pm at Conference

Room, Regional office, Employees’ State Insurance

Corporation, Sector 19-A, Madhya Marg,

Chandigarh

EMD amount Rupees One Lakhs only for each (Radiological

/Laboratory services)

Performance Security Rupees One Lakhs

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2. EOI NOTICE Name of Work: Employees' State Insurance Corporation is a statutory body under Ministry of

Labour and Employment, Govt. of India governed by ESI Act, 1948. As envisaged in the Act,

ESIC provides Social Security to workforce and dependent family members in India covered

under the ESI Act, 1948 in the form of cashless medical benefits as well as cash benefits in the

event of Sickness, Maternity and Employment Injury etc.

To serve them better, The Regional Director, Regional office, Employees’ State Insurance

Corporation, Sector 19-A, Madhya Marg, Chandigarh, invites online bids from eligible, reputed

and experienced bidders through E-procurement for round-the-clock RADIOLOGICAL &

LABORATORY SERVICES to ESIC Model Hospital, Ludhiana and ESIC Model Hospital,

Ram Darbar, Chandigarh/ESIS Hospitals of the State of Punjab/Dispensary- Cum-

Branch Office (DCBO), Rajpura and Dispensary Cum Branch Office (DCBO), Barnala,

others, if any, for its beneficiaries on cashless basis.

S.No. Group

1. Radiological Investigation including X Ray and Contrast X ray Studies

2. Ultrasonography

3. Obstetrics USG Including Level 2 Scan, Nuchal Scan

4. Mammography

5. Doppler Scan

6. Bone Densitometry

7. Audiological Investigation

8. Dental (OPG)

9. Laboratory Services -Biochemical Tests

10. Laboratory Services- Microbiological Tests

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11. Laboratory Services -Pathological Tests

12. Any other tests less than three thousands

Bidders can apply for any number of services as mentioned above.

EOI Document can be downloaded from websites www.esic.nic.in, https://esictenders.eproc.in,

www.esichospitals.gov.in and https://eprocure.gov.in before closing date and time as shown

under Schedule of EOI process.

The interested Bidders are advised to go through the entire EOI document carefully before

quoting rates/ submitting bid online. The Hospital will not be responsible for any loss to the

bidder due to his/ her own error/ oversight.

The interested Bidders should upload duly filled EOI form and Bids along with scanned copies

of all the relevant certificates, documents, etc. in support of their Bid on the website

https://esictenders.eproc.in before closing date and time as shown under Schedule of EOI

process. Each and every page of all scanned documents uploaded online should be signed by

the authorized signatory only with official stamp.

Bids will be opened as per schedule given under Schedule of EOI process. All Bidders can

participate in technical evaluation process personally or through representative. In case of

representative, he/she must be duly authorized by the Bidder in writing to do so.

Regional Director

http://www.esic.nic.in/

https://eprocure.gov.in/

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3. IMPORTANT INSTRUCTIONS FOR BIDDERS REGARDING OBTAINING DSC AND

APPLYING FOR E-EOI

All Bidders/ contractors are required to procure Class-IIIB Digital Signature

Certificate (DSC) with Both DSC Components i.e. Signing & Encryption to participate in the

E-Tenders

Bidders should get Registered at https://esictenders.eproc.in.

Bidders should add the below mentioned sites under:

Internet Explorer --> Tools --> Internet Options --> Security --> Trusted Sites -->

Sites of Internet Explorer

https://esictenders.eproc.in

https://www.tpsl-india.in

https://www4.ipg-online.com

Also, Bidders need to select “Use TLS 1.1 and Use TLS 1.2” under:

Explorer - -> Tools - -> In terne t O pt ions - -> Advanc ed Tab - -> Sec ur i t y

Bidder needs to deposit Bid Processing Fee charges of Rs. 2495/- (non-refundable)

in favour of M/s. C1 India Pvt. Ltd., payable at New Delhi via Online Payment Modes such

as Debit Card, Credit Card or Net Banking for participating in the Tender.

Bidders can contact our Helpdesk at https://esictenders.eproc.in/html/Support.asp

https://esictenders.eproc.in/

https://esictenders.eproc.in/

https://www.tpsl-india.in/



https://www4.ipg-online.com/



https://esictenders.eproc.in/html/Support.asp

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4. GENERALTERMS AND CONDITIONS

1) Availability of E-EOI document: E-Tender Document can be downloaded from

websiteswww.esic.nic.in, https://esictenders.eproc.in, www.esichospitals.gov.in and

https://eprocure.gov.in before closing date and time as shown under Schedule of

tender process.

2) Period of Contract: The Contract shall initially be for a period of two years and may

be extended further on same rates, terms and conditions for a period of one year

subject to satisfactory performance & mutual consent. The rates approved shall remain

unchanged during the period of contract and extended period, if any.

3) Cost of submission of Bids: The Bidder shall bear all costs associated with

preparation and submission of the Bid. The Corporation shall, in no case, be

responsible or liable for these costs, regardless of the conduct or the outcome of the

Bidding process.

4) Pre-Bid Meeting: A Pre-Bid meeting for interested Bidders will be held on a date, time

and place as shown under Schedule of EOI process. Any change in venue or timing of

pre-Bid meeting will be hosted on aforesaid websites.

Interested Bidders will be allowed to seek clarification and get their doubts cleared

during pre-Bid meeting.

Any change in the EOI Document by the Competent Authority after issue of the EOI will

be hosted on aforesaid websites in the form of Corrigendum/Addendum for

incorporating the same in the Bid before last date of submission.

5) Validity of the Bid: The Bids will be valid for a period of 180 days from the date of

opening.

6) Bid Security (Earnest Money)

I. The Bidders shall deposit with the ESIC earnest money of Rs 1.00 lakhs in the

form of Account payee Demand Draft from any Nationalised bank only, in favour of

ESI Fund A/c No.1 payable at Chandigarh in a sealed envelope superscribed as

'EMD FOR EOI FOR EMPANELMENT OF RADIOLOGICAL AND LABORATORY

SERVICES' with subscribing the Group of Investigation. The sealed envelope

containing Demand Draft is to be dropped in tender box placed in the office for this

purpose before closing date and time as shown under Schedule of EOI process.

The failure to submit Demand Draft in time or omission shall disqualify the Bid.

https://eprocure.gov.in/

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II. Bidder shall not revoke his/her Bid or vary its terms and conditions. If the Bidder

revokes the Bid or varies its terms or conditions, the Earnest Money deposited shall

stand forfeited.

III. If the successful Bidder does not pay the Performance Security in favour of ESI

Fund A/c No.1 (payable at Chandigarh) in the prescribed time limit or fails to sign

the agreement, his/her Earnest Money Deposit will stand forfeited.

IV. The Earnest Money Deposit of unsuccessful Bidders shall be refunded, after the

successful Bidder pays the Performance Security in favour of ESI FUND Account

no. 1.

7) Eligible Bidders: Only those Bidders, who fulfill the eligibility criteria are eligible

to submit their Bids for the purpose of this EOI.

8) Date for Submission: Last date for submission of online Bid is mentioned

under Schedule of EOI process.

9) Manner of Submission of Bid: The complete Bid is to be uploaded online on

https://esictenders.eproc.in. Any other mode of Bid submission will not be entertained.

In the event of the space on the ANNEXURES being insufficient for the required

purpose, additional pages may be added, which must be serially numbered, bearing

the Tender/EOI Number and duly signed and stamped by the bidder. In such cases,

reference to the additional pages must be made in the EOI Form.

10) Other Important Points to be noted by the Bidder

I. The Bidder shall submit the Bid, which satisfies each and every condition laid

down in EOI Document, failing which the Bid shall be summarily rejected.

II. Conditional Bids will be rejected.

III. Cuttings and over writings must be avoided & attested, if any cutting is there..

11) Corrupt or Fraudulent Practices: The Regional Director requires that the Bidders

under this Bid observe the highest standards of ethics during the procurement and

execution of this Contract. Accordingly, the Regional Director defines the terms set forth

as follows:

12) Opening of Technical Bid: The Technical Bids received as per the scheduled time

and date, will be opened at Conference Room, Regional Office, ESIC, Sec. 19-A,

Chandigarh in the presence of Bidders or their authorized Representatives present

on the opening day. Authorized representatives must produce authority letter at the time

of opening of Bids duly signed by the Bidder.

In case, the date of opening is declared a holiday, a fresh date will be communicated

through aforesaid websites.

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If required, committee constituted by Regional Director may visit the Diagnostic center

as part of technical evaluation of the Bidder to check the quality and availability of

services and other necessary certifications. Due support must be given to all the

committee members.

The evaluation of technical Bid will be based on availability of trained manpower,

automation, infrastructure along with latest technology, presence of other required

facilities as stated in this EOI document.

13) Shortlisting of Bidders: The Committee duly constituted by the Regional Director will

shortlist technically qualified Bidders. The Bidders rejected during technical evaluation

will not be intimated.

14) There will be no FINANCIAL BID, rates applicable are of prevailing CGHS RATES

of nearest city and will be revised as per CGHS RATES from time to time. The

bidder will provide 15% discount on lab rate list on tests whose rates are not available

in CGHS list.

15) Acceptance of Bid: Acceptance of Bid shall be done by the Regional Director. The

Regional Director is not bound to accept the lowest or any Bid. The Regional Director

reserves the right to reject the TECHNICAL BID or all Bids received without assigning

any reason whatsoever. The acceptance of Bid will be communicated to the successful

Bidder in writing by the authorized officer of the Hospital.

16) Process to be Confidential: Information relating to the examination, evaluation and

comparison of Bids and the award of Contract shall not be disclosed to Bidders or any

other person not officially concerned with such process until the award to the successful

Bidder has been announced.

17) Bank Guarantee: To ensure due performance of the contract, a bank guarantee of

Rs. One lakh shall be submitted by the Successful bidders

18) Execution of Contract Document: The successful Bidder after submitting

Performance Security in favour of ESI Fund A/c No.1 payable at Chandigarh, is

required to execute an Agreement on a stamp paper of proper value. The Agreement

should be signed within 10 days from the date of acceptance of the Bid. The

Contract will be governed by the Agreement, guidelines, terms and conditions

stated in the EOI document, the Conditions of the Contract (CoC) and other

documents as specified in the CoC.

It shall be incumbent on the successful Bidder to pay stamp duty, legal and

statutory charges for the Agreement, as applicable on the date of the execution.

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A formal contract shall be entered into with the successful Bidder. In this contract, the

successful Bidder shall be defined as 'Contractor'.

“Force majeure” will be applicable to the agreement made.

19) Rights of the Hospital: The Regional Director reserves the right to suitably

increase/reduce the scope of work mentioned in this EOI.

In case of any ambiguity in the interpretation of any of the clauses in EOI Document

or the conditions of the Contract, interpretation of the clauses by the Regional

Director shall be final and binding on all Parties.

The contract may be awarded to one or more Bidders at the sole discretion of the

Regional Director.

20) Notice to form Part of Contract: Entire EOI document including EOI Notice,

guidelines, Conditions of the contract, terms & conditions of EOI shall form part of

the Agreement.

21) Signing of EOI document: In the case of Partnership companies/firms, where

authority to refer disputes concerning the business of the partnership has been

conferred upon any partner, the EOI and all other related documents must be signed by

that partner of the company/firm.

22) Responsibility of the person signing the EOI document: A person signing the EOI

documents or any document forming part of the contract, shall be deemed to be

construed that he has authority to sign and if at any point of time, it is found that the

person signing has no authority to do so, the purchaser, without prejudice to other civil

criminal remedies, will cancel the contract and hold the signatory responsible for all

costs and damages.

23) Payment terms & Penalty: The contractor shall raise the bills on its letter head as

per the terms and conditions of EOI document and requirements of Bill Processing

Agency/ concerned department.

Tax deduction as applicable shall be done at source at the time of release of payment.

Payment of bill will be subject to deduction of statuary liabilities, if any.

The contractor will submit bills on monthly basis by 10th of every month/or as per

requirements of Bill processing Agency or concerned branch on its own letter head.

Payment will be made through ECS/NEFT/RTGS in the bank account of the contractor

as per the bank details provided by the Diagnostic centre with this EOI document.

Investigations can't be denied on the pretext of non availability of Specialists or Non

functioning of equipments etc. failing which investigations may be got done from other

than empanelled centre and any excess payment made to the other centre for this

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purpose will be deducted from the pending bills/ Security money of the diagnostic

centre.

24) Statutory compliance:

The company/firm must certify that they are fulfilling all special conditions that have been

imposed by any authority as per Indian Law.

All empanelled centre to adhere to the ESIC SoPs with BPA (Bill Processing

Agency) for payments and related charges.

Regional Director

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6. ELIGIBILITY CONDITIONS

(A)RADIOLOGICAL SERVICES

1. ELIGIBILITY CRITERIA FOR RADIOLOGICAL SERVICES.

a. The Bidder should be an eligible, reputed and experienced company/firm engaged in full

24-hour round-the-clock RADIOLOGICAL SERVICES for at least 2 years till the publishing

of this EOI (supporting documents to be uploaded).

b. The HCO should preferably be accredited by NABH/NABL, However, the private health

Care Organizations which are not accredited by NABH/NABL may also apply and can get

empanelled but their empanelment shall be provisional till they are accredited by

NABH/NABL, which must preferably be done within a period of six months but not later

than one year from the date of their empanelment, failing which empanelment shall be

cancelled without assigning further notice and 50% of Bank Guarantee shall be forfeited.

(Supporting documents/undertaking to be uploaded)

c. The Bidder must have minimum annual turnover of Rs 50 Lakhs each during the last two

financial years i.e. 2016-17 and 2017-18.(Duly audited report signed and stamped by

the Bidder to be uploaded).

d. The company/ firm must not have been indicted/ debarred for any criminal, fraudulent or

anti competition activity and have never been black-listed or debarred or both ever by any

department/Ministry of Govt. of India or any other body in India or abroad including under

PNDT Act.(An undertaking to be uploaded) Annexure III.

e. The company/firm must not be having any legal case pending in any court of India or

abroad including under PNDT Act at the time of Bidding for this EOI.(An undertaking to be

uploaded)

f. The company/firm must be having valid trade licence, contract licence, factory licence/shop

& establishment licence on the date of online submission of EOI documents.(Supporting

documents to be uploaded wherever applicable)

g. The Bidder Bidding for the empanelment must be having valid AERB/ BARC accredited

diagnostic centre on the date of online submission of EOI documents. (Supporting

documents to be uploaded)

h. The Bidder must have fully functional diagnostic centre in Punjab and Chandigarh, having

in-house RADIOLOGICAL and/ Lab investigations SERVICES.(Supporting documents to

be uploaded)

i. Requirement of the Equipments:-( Minimum)

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1. Ultrasound-2d with 3 probe (Plus soft tissue probe) with color Doppler.(It is should be of

high-resolution Ultrasound equipment having, convex, sector, linear probes of frequency

ranging from 305 to 10 MHz, should have minimum three probes and provision/facilities of

trans Vaginal/Trans Rectal Probes).

2. Digital x-rays (machines must have a current rating of 4.5-10 MA)

3. OPG

4. Mammography (Standard quality mammography machine with low radiation and biopsy

attachment.)

5. Bone Densitometry Center (must be capable of scanning whole body)

6. Audiological investigations equipment.

(Supporting documents to be uploaded)

j. The diagnostic centre must have Radiologists, having degree registered with MCI/ State

Medical Council as per requirement of the test.(Supporting documents to be uploaded)

k. For Audiological centres registration of Audiological technicians as per norms.

l. The diagnostic centre must have qualified Technical Staff as per prescribed qualification

& degree with valid registration no. and no. of technical staff as per work load.


NOTE: Those bidders who don't fulfil eligibility criteria need not apply

-Bidder can choose to apply for investigation as per their availability of equipment,

infrastructure & manpower but must fulfil the eligibility criteria for any investigation.

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(B)LABORATORY SERVICES

1. Eligibility Criteria-

a) The Bidder should be an eligible, reputed and experienced company/firm engaged in

full 24-hourround-the-clock Laboratory Investigations Services for at least 2 years till the

publishing of this e-tender.

(Supporting documents to be uploaded).

b) The HCO should preferably be accredited by NABL However, the private health Care

Organizations which are not accredited by NABL may also apply and can get

empanelled but their empanelment shall be provisional till they are accredited by NABL,

which must preferably be done within a period of six months but not later than one year

from the date of their empanelment, failing which empanelment shall be cancelled

without assigning further notice and 50% of Bank Guarantee shall be forfeited.

(Supporting documents/undertaking to be uploaded)

c) The Bidder must have annual turnover of Rs 50 LAKH or more each during the last two

financial years i.e. 2016-17and 17-18

(Duly audited report signed and stamped by the Bidder to be uploaded).

d) The Bidder must have his/her Laboratory in Punjab and Chandigarh. The Laboratory

should be fully functional having in-house services of Microbiological investigations,

Biochemical investigations and Histo-Pathological investigations.(Supporting

documents to be uploaded)

e) The empanelled lab must be in position to open a lab collection centre in the referring

hospital as per the requirement of the referring centre as per workload at his own cost.

f) The Bidder must be having following equipments in functional state:-

I.Fully Automated Random access biochemistry analyzer with a minimum throughput of

450 tests/hour

II.ELISA Reader PCR

III.Culture& Sensitivity Apparatus

IV.Random access Chemiluninescent analyzer

V.Electrolyte Analyser (ion-selective)

VI.Coagulation Analyser

VII.Histopathology Apparatus

VIII.ABG Analyser

IX.5 Part Cell Counter

X.HB Electrophoresis

XI.Protein Electrophoresis

XII.HBA1cAnalyzer

XIII.Analyser for therapeutic drug monitoring


1 The Laboratory must have Pathologists, Microbiologists, Biochemists as per MCI

Norms., signing authority on reports as per latest guidelines of MCI


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2 The Laboratory must have registered Laboratory Technician and number of technicians

as per standard norms.(Supporting documents to be uploaded)

3 The Laboratory must not have been indicted/debarred for any criminal, fraudulent or anti

competition activity and have never been black-listed or debarred or both ever by any

department/Ministry of Govt. of India or any other body in India or abroad.(An

undertaking to be uploaded)

4 The Laboratory must not be having any legal case pending in any court of India or abroad

at the time of Bidding for this e-tender(An undertaking to be uploaded)

5 The laboratory must be having valid trade licence, registration under Shop &

Establishment Act, Clinical Establishment Act and Registration under Director Health

Services.


Apart from above, the Laboratory must be having all necessary valid licenses and

registrations mandatory under the State and Central Government Acts and guidelines.

6. Documents to be uploaded:

Bidder firms which fulfill the above eligibility conditions may upload the technical Bid along

with the scanned copies of following documents, failing which their Bids will be rejected.

1) Balance Sheets& Profit & Loss accounts certified by Chartered Accountant for two financial

years i.e. 2016-17and 2017-18

2) Scanned copy of Account Payee Demand Draft from any Nationalised Bank only as proof

of EMD.

3) Entire E-tender document including Technical Bid after filling all necessary details.

4) Proof of registration with GST, ESIC and EPFO.

5) Registration /Incorporation of firm/company/Partnership.

6) Copy of PAN Number

7) Valid trade licence, factory licence/shop & establishment licence, contract licence as

applicable.

8) An undertaking that the firm has never been indicted/debarred for any criminal, fraudulent

or anti competition activity and has never been black-listed or debarred or both by any

department/Ministry of Govt. of India or any other body in India or abroad(As per E8

above). (Annexure I)

9) Name and Address of bank with Account number and ECS details.

10) Authority Letter to sign the e-tender documents (If signed by other than

Manager/Director/Proprietor/ Partner, as the case may be).

11) Authority Letter to attend EOI opening process (If other than the Bidder).

12) Details of the Nodal Officer with name, designation and contact details who can be

contacted at any time for any issue related to the Services.

13) NABL certificate/proof of submission of application for NABL accreditation/undertaking.(as

applicable)

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14) Valid AERB/BARC certification as applicable

15) Registration number and Degrees of Pathologists, Microbiologists, Biochemists/lab

technicians.

16) PPCB authorization letter for BMW management.

17) Diagnostic centre rate list for general public

18) Fire safety Clearance certificate from Concerned Govt. Authority 7. CONDITIONS OF CONTRACT

1. The agreement shall commence from the date it is made and shall continue for a period

of two years The contract shall be valid for a period of two years i.e. 24 months and

may be extended for a further period of one [01] year based on the sole discretion of

the Regional Director at the same rates, terms and conditions subject to satisfactory

performance.

2. If the services of the contractor are not found satisfactory at any point of time during the

contract period, then the Regional Director will give notice to the contractor for

improvement of services/ rrectification of defects. If the services are not improved to the

satisfaction of the Regional Director within 30 days from the date of receipt of the notice

then the contract with the contractor may be terminated & performance security

forfeited.

3. ESI Corporation will not be bound to allot fresh location to the service provider in lieu of

the old one in case of any change.

4. Validity of provisions: Should any part of the Agreement be illegal or

unenforceable the remaining provisions shall so far as they are capable of being

performed and observed, shall continue in full force and effect.

5. Terms and conditions not specified: In case of any matter relating to terms and

conditions not specified in this Agreement, the same shall be decided by mutual

agreement of the Contractor and the Regional Director.

6. Any legal liability arising out of such RADIOLOGICAL AND LABORATORY

INVESTIGATIONS SERVICES shall be the sole responsibility of the contractor and

shall be dealt with by the contractor himself/ herself.

Any medico legal issue arising during the contract period will be the responsibility of the

contractor.

The contractor shall fulfill all statutory requirements and liabilities.

The contractor shall not sublet, transfer, assign the contract to anyone or any part

thereof at any stage of the contract. In the event of the contractor contravening the

condition, the contract may be terminated.

The contractor is fully responsible for execution of supply order in all respects in

accordance with the terms and conditions specified in the acceptance of tender and

EOI document. Any failure on part of the contractor will constitute a breach of the

contract and the Regional Director shall be entitled to make other arrangements at the

risk and expense of supplier.

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The contractor will be bound to make statutory compliance to all existing and future

laws of the State Government as well as the Central Government. In case, at any point

of time during the agreement or after any default in statutory compliance is detected,

the contract may be terminated at contractor's cost and risk apart from appropriate legal

action against him/her and payment of bills in such scenario may also be put on hold till

such liabilities are cleared by the contractor.

7. Indemnification of the Regional Director: The Diagnostic center shall indemnify and

keep indemnified the Regional Director against all losses and claims for injuries or

damage to any person or any property whatsoever which may arise out of or in

consequence of the Contract and against all claims, demands, proceedings,

damages, costs, charges and expenses whatsoever in respect of or in relation

thereto under the provisions of various labour laws as amended from time to time.

8. Protection of the Regional Director from infringements: The Diagnostic center shall

indemnify, protect and save the Regional Director against all claims, losses, costs

damages, expenses, action suits and other proceeding, resulting from infringement of

any patent, trademarks, copyrights etc. or such other statutory infringements.

9. Liberty to make recovery from dues: The Regional Director shall be at liberty and is

hereby empowered to deduct the amount of any damages, compensations, costs,

charges, and expenses arising or accruing from or in respect of any such claim or

damages from any sums due or to become due to the Agency/Agencies.

10. Confidentiality: The Diagnostic center shall not divulge or disclose proprietary

knowledge or any information obtained while delivering Goods and services under this

Contract to any person.

11. Publicity: The contractor will not be allowed to use the name of ESIC for the purpose

of promoting his business.

12. Disputes&Arbitration: The Regional Director and the Diagnostic center shall make

every effort to resolve amicably by direct informal negotiation, any disagreement or

dispute arising between them under or in connection with the contract. If dispute(s)

of any kind whatsoever that cannot be resolved, the same shall be referred to

the Arbitrator, appointed by the Regional Director, whose decision shall be final.

13. Mode of Serving Notice: Communications between Parties which are referred to in the

Contract are effective only when in writing. A notice shall be effective only when it is

delivered (in terms of Indian Contract Act).

All notices shall be issued by the authorized officer of the Regional Director,

unless otherwise provided in the Contract. In case, the notice is sent by registered post

to the last known place or abode or business of the Contractor, it shall be deemed to

have been served on the date when in the ordinary course of post these would have

been served on or delivered to it.

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14. Law: The contract shall be governed and interpreted under Indian Laws.

15. Legal Jurisdiction: No suit or other proceedings relating to performance or breach of

Contract shall be filed or taken by the Agency in any Court of law except the competent

Courts having jurisdiction within the local limits of Chandigarh only.

Courts at Chandigarh shall have the exclusive jurisdiction to deal with legal

issues/disputes arising out of contract.

16. Documents to form part of the agreement: All the documents mentioned in INDEX

of the EOI document shall form part of this contract/Agreement.

(NOTE: The conditions mentioned above are not exhaustive. At the time of

signing the agreement/contract, more conditions may be added, if considered

necessary.)

8. WORK SPECIFIC TERMS AND CONDITIONS

1. Submission of bill must be in the following format or as required by BPA:

IP/

Depen

dent

Name

of

patient

Insuran

ce No.

Date of

Investigati

on

Name of

investigati

on

CGHS code/

rate of

unlisted

investigation

% of

discount

Amount

of

discount

Net

amount

payable

2. The diagnostic centre will provide Investigations reports only for the cases referred to

it and no payment will be made to them for investigations which are not mentioned in

the referral form.

3. Any time during the Investigation of ESIC beneficiary, the diagnostic centre will not ask

the IP/ beneficiary/ attendant to purchase separately the medicines/ sundries/

equipment or accessories (required for investigation) from outside.

4. If required, diagnostic centre can check the eligibility of the referred patients on our

website www.esic.in at IP portal before investigation. In case of doubt, the advice from

referring authority can be taken.

5. Patients visiting the diagnostic centre without permitted requisition form of concerned

referral hospital/DCBO shall not be entertained by the centre.

6. The diagnostic centre must agree for implementation of EMR / EHR as per standards

notified by Ministry of Health and Family Welfare, Govt. of India within one year of their

empanelment (if not already implemented).

7. The scope of services to be covered includes all age groups and genders with

resuscitation facilities at the place of investigation.

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8. Investigations can't be denied on the pretext of non availability of Specialists/non

functioning of equipments etc. failing which investigations may be got done from other

than Diagnostic centre and any excess payment made to the other centre for this

purpose will be deducted from the pending bills/Security money.

9. The approved diagnostic centre shall have to make necessary arrangement at its own

cost to deliver the reports of routine investigations.In emergency cases reports may

also be asked to be communicated telephonically/emailed to the Specialists/ CMOs,

followed by submission of reports on next working day. One copy of Report shall be

enclosed along with the bills.

10. All the reports to be signed by concerned branch Specialist/ Super specialist and to be

delivered within 24 hours.

11. The investigations having CGHS rates will be paid as per prevailing CGHS approved

rates of nearest city. An indicative list of such investigations are available online. The

rates of investigations which are not covered under CGHS rates will be paid as on 15%

discount on empanelled centre rate list .

12. The investigations rate not available in CGHS List but available in AIIMS List, AIIMS

rate will be applicable

13. If any test which is not available in CGHS list presently but included in CGHS list

subsequently, will be paid as per CGHS rate.

14. The diagnostic centre rate list for general public has to be submitted along with EOI

document and also with agreement during award of contract which will remain valid till

completion of the contract period and extended period (if any).

15. Anaesthetist should be made available for giving short general anesthesia to adult and

pediatric patients at no extra charge if required.

16. Facilities for emergency resuscitation should be available.

17. In case of emergency, facilities should be provided for the emergency services beyond

the regular official hours of Diagnostic centre.

18. The Diagnostic Center will provide services on cashless basis to the insured person and

dependant family members and staff of ESIC both in-service and pensioners.

19. Necessary facilities for patient like water cooler, AC’s/ Air cooler should be provided by

the Diagnostic center to ESI beneficiaries, the waiting hall of the patient should be

properly furnished.

20. In case of any natural Disaster/epidemic the diagnostic center shall fully cooperate with

ESIC and will convey/reveal all the required information, apart from providing services.

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21. The Diagnostic Center will investigate the ESI beneficiary patient only for the condition

for which they are referred with permission.

22. Patient will be referred with proper referral form, duly signed by Competent Authority.

Submission of original referral form is necessary for claiming of bill.

23. The Diagnostic center will not refer the patient to any other center/ hospital without prior

permission of ESIC Competent Authority. The permission may be given as per the

discretion of Competent Authority.

24. Any change in the doctors or Specialists or Super-specialists on roll in the center must

be informed immediately.

25. The Diagnostic center shall have to make necessary arrangement at his cost to deliver

the reports of investigations signed by the competent authority by next day at the

hospital. In emergency cases reports may also be asked/communicated

telephonically/emailed to the Specialist/ CMO and followed by submission of reports on

next working day. One copy of Report shall be enclosed along with the bills.

26. Empanelled centres to provide CD for the Oncology cases and on request for other

cases, if required.

27. Transportation to be provided by the empanelled centre for Indoor patients.

NOTE:- All the general terms & conditions for company/firm services will be binding for

services wherever applicable.

9. LEGAL AND FINANCIAL IMPLICATIONS

1) Commitments of Bidders: The Bidder commits himself to take all measures necessary

to prevent corrupt practices, unfair means and illegal activities during any stage of his

Bid or during any pre-contract or post-contract stage in order to secure the contract or

in furtherance to secure it.

2) Fall Clause: The Bidder undertakes that he has not supplied/is not supplying the similar

items/services at a price lower than that offered in the present Bid in respect of any

other Ministry/Department of the Government of India/ institution and if it is found at any

stage that the item/service was supplied by the Bidder to any other Ministry/Department

of the Government of India/institution at a lower price, then that very price will be

applicable to the present case and the difference in the cost would be refunded by the

Bidder to the Buyer, if the contract has already been concluded.

3) Examination of Books of Accounts: In case of any allegation of violation of any

provisions of this Integrity Pact or payment of commission, the Buyer or its agencies

shall be entitled to examine the Books of Accounts of the Bidder and the Bidder shall

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provide necessary information of the relevant financial documents in English and shall

extend all possible help for the purpose of such examination.

4) Law and Place of Jurisdiction: This Pact is subject to Indian Law. The place of

performance and jurisdiction is the seat of the Buyer i.e. Chandigarh or as decided by

the BUYER.

5) Other Legal Actions: The actions stipulated in this Integrity Pact are without prejudice

to any other legal action that may follow in accordance with the provisions of the extant

law in force relating to any civil or criminal proceedings.

Regional Director

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10. TECHNICALBID

1. APPLICATION FOR 1. RADIOLOGICAL SERVICES

2. LBORATORY SERVICES.

2. AREA OF SERVICE TO BE APPLIED FOR

1. ESIC MODEL HOSPITAL, CHANDIGARH.

2. ESIC MODEL HOSPITAL, LUDHIANA

3. ESIC DCBO, RAJPURA

4. ESIC DCBO, BARNALA

5. OTHER, IF ANY

3. Name of the Diagnostic centre and name of the firm_____________________________

4. Date of start of establishment & registration number with validity period (Attach Proof) (as applicable) ______________________________________________________________

(In case, services discontinued at any time after establishment, mention the period(s)

5. Registered Address of the Centre(Attach Proof)_____________________________

6. Telephone, FAX, E-mail, Mobile phone number____________________________

7. Demand Draft number & amount________________________________________

8. PAN number (Attach Proof)___________________________________________

9. GSTIN (Attach Proof) (as applicable) ___________________________________

10. ESI employer code (Attach Proof) (as applicable) __________________________

11. EPFO employer code (Attach Proof) (as applicable) ________________________

12. Name and contact detail of Nodal Person with

designation_________________________________________________________

13. AERB/BARC accreditation Number (Attach Proof) _________________________

14. Account Details(Attach cancelled cheque as proof)

Name of Bank & Branch_____________________________

A/c no. ______________________________Branch Code_________________

IFS Code______________________MICR Code__________________________

15. Turnover during last 2 financial years i.e. 2016-17 and 2017-18 (Attach copies of audited Balance Sheets)

16. NABH/NABL Certificate (Attach Proof)_____________________________________

Financial Year Income (Rs.) Expenditure ( Rs.) Net Profit/Loss (

Rs.)

2016-17

2017-18

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17. Valid contract licence number (Attach Proof) (as applicable) ____________________

18. Valid factory licence/shop & establishment licence number (Attach Proof) (as applicable)

____________________________________________________________

19. Valid trade licence number (Attach Proof) (as applicable)_______________________

20. All equipments available (Attach List with specifications, model and make) Yes/No

21. Registration, numbers of specialists and Specialists with degrees (Attach Proof)

____________________________________________________________________

22. Registration numbers of Technicians with degrees (Attach Proof)

____________________________________________________________________

23. Registration number under PNDT Act (Attach copy) (where applicable)

____________________________________________________________________

It is certified that the particulars given above are true to the best of my/our knowledge and belief and nothing has been concealed or wrongly stated. In case, at any stage any fact turns out to be wrongly stated or concealed by me, I will be liable for legal action apart from fine

imposed on me by the Regional Director.

SIGNATURE & STAMP OF BIDDER

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ANNEXURE I

UNDERTAKING

(On Non judicial stamp paper of Rs 20 duly notarized)

I/We undertake as under:

That I/We, the undersigned hereby certify that I/We have gone through the

terms and conditions mentioned in the EOI document carefully and have

understood the same. I/We undertake to comply with/abide by them

unconditionally.

That the rates quoted by me/us are valid and binding upon me/us for the

entire period of the contract and extended period, if any.

That I/ We give the rights to Regional Director to forfeit the EMD deposited by

me/us in case of violation of any term and condition governing the EOI

process.

That there is no vigilance/ CBI case/ Court case pending against my/ our

company/ firm/ Agency in India or abroad including under PNDT Act as on the

date of publishing of e-tender advertisement.

That the company/firm/Agency has never been indicted/ debarred for any

criminal, fraudulent or corrupt activity and has never been blacklisted or

debarred or both ever by any department/Ministry of Govt. of India or any

other body in India or abroad including under PNDT Act.

That my/our company/firm/Agency is in compliance with all the statutory

obligations under the all state and central Acts applicable to my/ our

company/ firm/ Agency and that I/ we will keep complying with all the present

and future statutory obligations under the central and States Act.

That on inspection, if any article or service is found not as per order, it shall

be replaced by me/us immediately as soon as possible to prevent any

inconvenience to the Hospital at my/our own expense.

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That I/we am/are bound to ensure uninterrupted Radiological and other

Super-specialty Investigations Services all the time to the Hospital in any

circumstances, else alternate arrangement will be made by me/us at my/our

own risk, expense and cost.

Certified that the HCO is NABH/NABL accredited.

OR

Certified that the HCO is Not NABH/NABL accredited. In case this Non

NABH/NABL HCO is empanelled provisionally, the HCO shall get NABH/NABL

certification within 6 months to one year from the date of empanelment failing

which the empanelment shall stand cancelled without any further notice and

50% of the Bank guarentee will be forfeited.

Signature of Proprietor/ Manager/ Partner/ Director

Date: Full Name ___________________________

Place: Company’s Seal

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Checklist

S.No. Document For uploading

1. EOI document (signed and stamped) uploaded only

2. Duly signed & stamped Audited accounts statement (2016-17, 2017-18)

uploaded only

3. Duly signed & stamped Registration /incorporation certificate uploaded only

4. Duly signed & stamped EMD Uploaded and

hard copy

5. Duly signed & stamped Pan card uploaded only

6. Duly signed & stamped Technical Bid format uploaded only

7. Duly signed & stamped Undertaking Uploaded and hard copy

8. Copies of AERB registration, PNDT registration etc. and any

mandatory registration where applicable.

uploaded only

9. Duly signed & stamped Registration of specialists /super-

specialists/Technicians

uploaded only

10. Duly signed & stamped Registration of Center, if applicable. uploaded only

11. Equipment list uploaded only

12. List of investigation rate of the Centre uploaded only

13. Bank Account detail uploaded only

14. Dully signed and stamped copy of Registration of PNDT Act. uploaded only

15. Dully signed and stamped copy registration of GST. (where

applicable)

uploaded only

16. Dully signed and stamped NABH/NABL certificate uploaded only

17. Duly signed and stamped latest Medical Council Registration

certificate of doctors

uploaded only

18. Authority Letter to sign the e-tender documents (If signed by other

than Manager/Director/Proprietor/ Partner, as the case may be).

uploaded only

19. Authority Letter to attend EOI opening process (If other than the

Bidder).

uploaded only

20. PPCB authorization letter for BMW management uploaded only

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21. Fire safety clearance certificate from concerned Govt. authority uploaded only

22. Duly attested ESIC Registration Certificate. uploaded only

23. Duly attested EPFO Registration Certificate. uploaded only

** All the above documents to be uploaded only except for following which are

to be put in Drop Box

i. Duly signed and stamped EMD

ii. Undertaking on stamp paper

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