With over ten years experience in delivering effective communication and in providing clients with a business partner who can be relied on to stay ahead of the game, Reflex is the ideal partner to provide best of breed solutions to help grow your business.

Enterprise business demands a top level of skill from their partners, and Reflex Solutions delivers on this requirement with a highly skilled, partner certified and enterprise experienced team. This allows our team to work actively with experienced solution architects and customers in designing and implementing a solution relevant to the business needs. Unique Service level agreements (SLAs), in line with customer compliance and corporate governance requirements are then provided to back up the implementation and provide peace of mind.

Small and Medium Enterprise’s (SME) are equally dependant on a strong IT infrastructure, but with the chief difference being that SMEs often need to acquire such infrastructure with a limited budget. It is for this reason that Reflex Solutions has developed offerings to provide this market with the type of skills normally reserved for big business, but at SME market prices.

Reflex Solutions has access to a wide range of specialist skills to deliver to your needs, as well as bringing years of experience in the field to the table. For your business to succeed, you need to be making the right choices at the outset, based on your current and future business needs, in order to ensure that the technologies and solutions you implement are scalable and able to grow as your business does. This is why your choice of service provider is so crucial, and this is why Reflex Solutions offers an end-to-end service in this space.

Business today is challenged by the speed and volume of information that we receive, which compels us to do more in less time. Effective communication is therefore critical, which is why a technology partner who rises to the challenge is key to enhancing the bottom line of every business.

It is the company vision to be listed amongst the leaders of the information and communication technology industry of South Africa, through reliable, versatile and honest service.

It is the company mission to improve end-user experience through service by:• developing and maintaining long term relationships with our clients and partners • providing outstanding client service • providing cost effective and efficient solutions • meeting clients requirements • ensuring that our staff are educated and empowered to meet these requirements.

WHY REFLEX SOLUTIONS

Over 1,000 clients nationwide – covering all sectors and verticals

We are a stable company in business for more than 10 years

Specialisations: Advanced Networking (VLAN’s, QoS, Routing), IP telephony, unique convergence skills, virtualisation, storage

Differentiators: In-house skills, end-to-end solutions, independent – representation of leading global brands supported by our service excellence, national footprint

Products: We work with best of breed products, adhering to top industry standards

Head Office in Johannesburg, branches in Cape Town and Durban

Reflex Solutions is a comprehensive IT solutions provider, offering everything from network infrastructure and data centres to voice and data connectivity and a variety of customer support services.

C O M P A N Y O V E R V I E W

220 Jan Smuts Avenue, Dunkeld West, 2196 | T: (011) 912 9300 | F: (011) 912 9400 | info@reflex.co.za | www.reflex.co.za

Data Centre Cloud Infrastructure Business Continuity

Virtualisation of the data centre not only reduces the CAPEX costs associated with the purchase of the physical infrastructure, it also has a positive impact on issues such as floor space, power, heating and cooling.

With vast experience in this environment, Reflex can craft the ideal data centre solution for organisations of all sizes.

• Storage• Private cloud• Core switches• Blade servers/racks• Offsite backups

The opportunities presented by the cloud are vast for e.g. a company can have access to systems on a pay-as-you-go model that includes remote storage, software licensing and infrastructure, all at a fraction of the cost of a standard in-house implementation.

• Hosted exchange• PaaS• IaaS• Web/domain hosting• TFS• Sharepoint• CRM• Offsite backups• Spam filtering• Mail archiving• DNS• Hosted desktop

Reflex has built its reputation on reliability and its ability to deliver an end-to-end solution; such an offering also means that customers have a single point of contact.

What good is having the equipment without the correct infrastructure? Reflex will handle this.

• Cabling/fibre• Server room specs & builds• CCTV• Access control• Aircon fitment• Access flooring• Rack installations• UPS• Fire suppression• Generators• Environmental monitoring• Cooling Units

Reflex offers clients business continuity combined with disaster recovery, so there is no need for separate strategies for these two crucial elements.

Reflex can offer customer’s seats in the business continuity centre, as well as providing offsite backups and developing a strategy to assist the client in leading the business continuity process. Our business continuity solution provides backup into the cloud instead of onto tape, as well as offering clients physical seats should these be required.

• Seats• Strategy• Voice lines• Data failover

Managed Services Connectivity Networking Communication

We assist clients to determine what their IT requirements are, how to plan their Opex or Capex spend, how to understand the difference between core requirements and business-specific needs.

By delivering a holistic view of the customer’s entire IT strategy for a fixed monthly cost, we are able to not only save customers’ money, but at the same time provide them with business flexibility, ease of maintenance and simplified management.

• Full support service• Asset management• After hours support• SLA’s on all services• Vendor management• IT management• Onsite resources• Monitoring

The key to providing a successful connectivity solution lies in understanding the customer’s business needs by conducting a complete assessment.

Once completed, Reflex can recommend the best solution to suit both their business requirements and their pocket.

• Last mile• Bandwidth• Firewall• Proxy• WAN management• Web filtering• VPN• MPLS• Failover

Reflex delivers a complete product offering – from networking through to storage and virtualisation - thereby offering an end-to-end infrastructure solution.

Reflex has built its reputation on reliability and the ability to deliver an end-to-end solution with a single point of contact for the customer.

• Switching• Network management• Bandwidth optimisation• Routing• Firewall/IPS• NAP• Wireless

Voice services are one of the singularly important requirements for any organisation wishing to conduct business.

Reflex will provide the correct product for your specific requirements for e.g. Lync or an Avaya call centre product.

• PABX• Least cost routing• Lync• Video conferencing• Fax• Call recording• Call centres• SMS