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Talent without boundaries reedglobal.com.au reedglobal.com.au

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Talent without boundaries

reedglobal.com.au reedglobal.com.au

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Contents About REED page 5We know our market page 7We come recommended page 9

Our Core Disciplines:Healthcare page 11 Technology page 13Energy & Resources page 15Banking page 17Insurance page 19Procurement & Supply Chain page 21Human Resources page 23Executive Support page 25

Beyond Recruitment:Managed Services / Project Delivery page 27Recruitment Process Outsourcing page 29

Our values page 30We give back page 31Our offices around the world page 32

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One of the world’s largest private recruitment and HR service providers, Reed Specialist Recruitment has been promoting people for over 50 years.

Since opening our first office in the UK in 1960, we have grown into a truly global business, with over 3500 staff in more than 180 locations worldwide. Our office network spans Europe, the Middle East and Asia Pacific regions including Australia, China, Hong Kong, Korea, Malaysia and Singapore.

Our Australian operation was established to focus on providing specialist recruitment services in high demand markets. We currently employ some of the industry’s most experienced consulting staff across a variety of key disciplines, where the strength of our local networks, relationships and market knowledge make us the recruitment and industry experts.

This local expertise coupled with our global reach provides our clients with unrivalled access to local and international candidate networks, delivered by a team of specialist consulting staff.

A recruitment partner that understands your business

About REED

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We only employ specialists• Our consulting staff members have an average

of more than 6 years’ recruitment experience within their specialist sectors

• Our practice heads each have over 10 years’ experience in the field

• All our consultants are market and industry experts

• Every REED consultant is fully trained in all recruitment methodologies, market mapping techniques, effective searching and building specialist candidate communities

We offer superior key market networks• REED offers unique and unrivalled specialist

candidate networks, developed over many years in the Australian market

• We provide access to sections of the local and global marketplace unavailable to internal teams, or our competitors

• We deliver real-time market intelligence through constant market contact

• We have a proven capability to deliver into key candidate-short markets

• We believe in complementing, rather than competing with, internal client structures

• We provide an extensive real-time database of available contract / temporary candidates

We are trusted by clients and candidates• We have a referral rate of over 90% for all our

surveyed Australian candidates and clients• A high percentage of candidates come to us

exclusively• 85% of our business is made up of returning

customers, loyal to REED

We reach further…• One of the world’s largest and most established

international recruitment firms, we have been delivering recruitment and HR solutions for over 50 years

• Over 3500 staff span more than 180 locations across 16 countries

• We have immediate access to a global database of 9 million candidates

• We have access to resourcing teams around the world

A recruitment partner with expert market knowledge We know our market...

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See what our customers have to say about us

“I have been working with REED for over a year now. Working with REED has been a positive experience and they have supported us in recruiting across a number of areas. They are personal and professional in their approach, helping to deliver a quality service to our business in a timely and effective way. They have taken the time to build relationships, understand our organisation, our culture and values and to help us secure suitable candidates for our business.” Operations Manager, international banking organisation – Client

“I want to share my deep appreciation of the work of my consultant at Reed Specialist Recruitment - whose professionalism, reliability and comprehensive understanding of the candidate’s needs are superb. I think people like him set the standard in recruitment industry. His openness in communication and consultative advisory input into the process really add value and are highly commended.” IT Manager, international technology company – Candidate

A recruitment partner that comes recommended We come recommended...

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A recruitment partner that puts people firstOur dedicated consultants work to source the best candidates both locally and internationally. Our areas of expertise include: • Nursing• Occupational Health and Rehabilitation • Occupational Therapy• Physiotherapy • Podiatry• Radiography• Social Work• Sonography • Speech Therapy

Our blend of clinical and commercial experience allows us to identify, plan and execute recruitment campaigns across the public, private, health and community sectors.

Healthcare Reed Healthcare is a leading specialist recruiter of

permanent, temporary and contract staff for the Allied Health, Social Work and Medical sectors. We provide innovative and flexible staffing solutions to our clients

throughout metropolitan and rural Australia.

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A recruitment partner at the cutting edge

We deliver constantly evolving recruitment services of the highest quality to established multinationals, local businesses and thriving SMEs throughout Australia, helping them to identify and attract candidates with diverse, in-demand and niche skill sets.

Our specialist teams have built an in-depth knowledge of the demands placed on people in a variety of organisations including: Corporate End User Environments; Tier-one IT Consultancies; IT Service Providers; Software Vendors and New Media & Digital Technology companies.

Technology Vertical specialisations we provide recruitment services for include:• Executive & C-Suite• Infrastructure & Networks• Core Application Development• Digital Development, Production and Design• Enterprise and Solutions Architecture• Program and Project Management• Business Analysis and Testing• Business Intelligence / Data Warehousing

Reed Technology is a market leader in the recruitment of IT professionals for permanent, temporary and

contract positions. Our specialist consultants have strong experience recruiting for IT teams within

the Digital Communications, e-Commerce, Media, Financial Services, Insurance, Telecommunications,

Professional Services and Not-for-Profit sectors.

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With teams across the UK, Europe, Middle East and Asia Pacific, and with a global network of projects, candidates and clients across the world, Reed Energy & Resources are uniquely placed to deliver recruitment services locally and worldwide, on a contingent or project basis across all levels.

Within each of these key regions, a team of experienced locally networked consultants are dedicated to providing services across:• Oil & Gas • Mining & Metals• Geosciences • Heavy Industrial Construction• Petroleum Engineering• Civil Mining• Project Controls • HSE• Operations • Geology• Facilities Engineering

A recruitment partner focused on tomorrow

Energy & Resources

Reed Energy & Resources are dedicated recruitment specialists within the

Oil & Gas, Mining & Metals and Power sectors.

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BankingOur operation in Australia delivers services to customers within Wealth and Funds Management, Investment Banking & Capital Markets, Treasury, Corporate & Business Banking, Retail & Consumer Banking, Superannuation & Investment, Compliance & Regulatory sectors.

Our consultants are some of the most experienced and highly networked individuals across the local banking sector and are well known as experts in their markets – by clients and candidates alike.

The majority of the candidates we place are headhunted or sourced though our extended banking network and the number of referrals we receive are some of the highest in the industry. Our ability to tap into an extensive and unique regional database / network of candidates supports our efforts on a local level, providing us with specific candidates for niche roles and also the ability to track returning Australian candidates currently overseas in temporary roles or on secondment.

Reed Banking’s recruitment methodology is unique and based firmly around: • Headhunting / search / market mapping approach

(typically within a contingent pricing structure) • Regional banking teams linked through unique

‘real time’ systems • A strong focus on passive candidate networks

built around specialist vertical sectors

A recruitment partner with industry expertise

Reed Banking delivers permanent, temporary and contract recruitment

solutions in key demand markets across the Asia Pacific region.

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Our world class reputation is built on expert market knowledge and service, coupled with our ability to source the best insurance talent from local and overseas markets due to our industry leading global database of candidates.

We are known for bringing together companies and the most talented candidates, with the right skills and values for the industry. We achieve this perfect fit by combining our extensive knowledge of the insurance market with an advanced candidate attraction and selection system, designed to attract and nurture the best talent in the sector.

Our areas of expertise include:• Underwriting• Claims• Loss Adjusting• Broking• Risk Management• Reinsurance• Superannuation• Workers Compensation• Life Insurance• Senior Appointments

Insurance

A recruitment partner you can trust

Reed Insurance specialises in the recruitment of insurance professionals

across General Insurance, Workers Compensation, Life Insurance and

Superannuation disciplines.

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Procurement & Supply

ChainOur continued investment in cutting edge business intelligence, extensive global networks and market insight, positions us as a respected talent management leader in this evolving niche market. As well as sourcing the best candidates in Australia our global reach also allows us to successfully facilitate the relocation of some of the best procurement and supply chain professionals to Australia from around the world.

Typical roles covered by Reed Procurement & Supply Chain are:• Procurement / Supply Chain Executives• Sourcing / Procurement Managers• Category Managers• Vendor / Supplier Performance Managers• Contract / Tender Managers• Logistics Managers• Supply Chain Managers• Demand / Supply / Replenishment Planners / Managers• Procurement / Supply Chain Specialists• Procurement / Supply Chain Analysts

A recruitment partner that adds value

Reed Procurement & Supply Chain is committed to providing the most

comprehensive, consultative service to both client and candidate alike in

this highly specialised market.

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We work across a large number of vertical markets, adding real valuenot only through an effective recruitment process, but also by bringingcurrent insight into your HR strategy - such as news of forthcomingemployment law changes and advice on best practice procedures.We can work on-site, complementing your team, or project managingentire programmes remotely.

All of our consultants are HR specialists and experts in all aspects ofthe recruitment and selection marketplace.

Typical positions Reed Human Resources recruits for include:• HR Directors• HR Managers• HR Business Partners• Talent Acquisition Managers• Remunerations & Benefits Consultants• Learning & Development Consultants• Employee Relations Consultants• HR Officers• HR Advisors• Administrators

Human Resources

A recruitment partner that recognises potential

Businesses run on people so it follows that Human Resources is a large and influential sector

that affects every strategic and operational issue in business life. This demands highly trained, skilled professionals capable of understanding business needs and the people who can help meet them.

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Executive Support

A recruitment partner with proven ability

From single key support hires through to large scale projects Reed Executive Support draws upon proven experience, strong networks and well established processes and procedures to underpin any recruitment strategy. We offer a consultative and personal approach to each client and candidate that we work with, adding real value as a business partner.

Our Executive Support division covers key support roles within an organisation, including:• Personal Assistants / Executive Assistants• Office Managers / Administration Managers• Team Assistants / Team Secretaries• Call Centre / Contact Centre / Customer Service Operatives,

Team Leaders and Managers• Corporate Receptionists• Legal Secretaries• Sales & Marketing Administrators and Co-ordinators• Facilities Co-ordinators / Managers• Back Office Administrators• Document Controllers• Accounts - Payable, Receivable, Payroll Managers and

Administrators• Sales - Account Managers, Business Development Managers

Reed Executive Support is a specialist discipline focused purely on recruiting key support functions for

our client base. Run and staffed by some of the industry’s most experienced recruiters,

Reed Executive Support is focussed on delivering effective temporary, permanent and contract

recruitment solutions.

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Tap into Reed Managed Services solutions and not only will you remove that burden, you’ll also gain consistency and quality that reduces cost and risk.

Our team of consultants can provide a one-stop shop for all your recruitment needs by taking and fulfilling orders through approved agencies and coordinating the entire recruitment process. Using our managed services will also improve efficiency by integrating your recruitment, IT and e-procurement systems, leading to increased process control and more consistent management information.

All our solutions are ISO 9001 certified and guaranteed to give you the very best in supply agency relationship management. What’s more, our unique ‘On Demand’ technology enables everyone in the recruitment management process to engage through a single interface and is designed to manage even the largest and most complex staffing demands.Managed

ServicesA recruitment partner that offers solutions

Trying to juggle multiple recruitment agencyrelationships can place a real burden on time and

resources and results in inefficient and costlyrecruitment processes.

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From pilot resourcing projects to high-volume, multi-discipline solutions, we deliver:• Guaranteed cost savings,

through economies of scale and a higher level of efficiency

• Improved indices, such as ‘time-to-hire’

• Higher levels of acquisition and retention of talent

• Increased controls, visibility and accountability

• Improved performance management

• Greater understanding of the market and adaptability to changing conditions

• Enhanced ability to focus on core business needs

Our clients include SMEs through to recognised global organisations, across private and public sectors. All of our partners benefit from comprehensive management information, dedicated account support and leading technology solutions.

Recruitment Process Outsourcing:

A recruitment partner thattakes ownership

Outsourcing any aspect of the recruitment process can allow your organisation to realise rapid cost savings and free up HR and procurement staff to focus on other value-add projects.

Our fully-tailored, flexible approach focuses on delivering organisations’ desired outcomes, whether recruiting for specialist roles, high volume requirements or running project-based interventions such as graduate schemes.

Central to each resourcing solution is our focused, four-stage service design and delivery model, featuring analysis, design, delivery and evaluation.

Our specialist teams, embedded in each client’s organisation, create a unique resourcing solution to deliver the highest value cost and quality outcomes to our partners.

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We are fair, open and honest• we treat everyone with fairness and

respect• we act with integrity• we are true to our commitments

We take ownership • we respond swiftly to execute our

promises• we take responsibility for providing

solutions• we hold ourselves accountable for our

actions

We work together • we work in partnership and build

sustainable trusted relationships• we value a diverse workforce and

respect the contributions of all• we support our customers and

colleagues in achieving their goals

We are fair, open and honest, we take ownership and we work together. These are the values that make REED stand out from the crowd.

These values underpin everything we are and everything we are aspiring to be as a market leader.

Despite being established for over 50 years, Reed Specialist Recruitment remains an independent, family-owned business. What’s more, we continue to demonstrate our commitment to corporate and social responsibility. 18% of Reed Specialist Recruitment is owned by the Reed Foundation – a charitable organisation that donates revenue from annual dividends to a number of worldwide charities. Our founder, Sir Alec Reed, received a knighthood for his services to the charity The Big Give (www.thebiggive.org.uk), while our sister company – Reed in Partnership – delivers ‘return to work’ services for the long-term unemployed across Australia and the UK.

We give back…

Our values

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Our offices around the world: Australia • Bulgaria • China • Czech Republic • Hong Kong • Hungary • Ireland • Korea • Malaysia Malta • Poland • Qatar • Singapore • Turkey • United Arab Emirates • United Kingdom

Banking, Energy & Resources, Executive Support, Healthcare, Human Resources, Insurance, Procurement & Supply Chain, Technology

reedglobal.com.au

Contact Us

Melbourne 1800 007 985 (Freecall)Perth 1800 001 345 (Freecall)Sydney 1800 007 970 (Freecall)

E: [email protected]

in REED Australia