REDEFINING THE PROFESSIONALMaintaining relevance in the 21st

century

Elaine Oxamendi Vicet

DANIEL COLEMAN “Emotional Intelligence”

It is not the IQ score that is the measure of intelligence quotient.

Self Awareness Empathy Self discipline

RONALD SHAPIRO/MARK JANKOWSKI

“Bullies, Tyrants and Impossible People: How to beat them without joining them”

N.I.C.E.: the antidote for B.T.I.P.N - neutralize our emotions I – Identify the type of B.T.I.P you are facing

Situationally difficult Strategically difficult Simply difficult

C – Control the encounterE – Explore options

MICHAEL FULLAN “The Six Secrets of Change”

Collegiality is not left to chance Long range plan Learning opportunities to include

possibilities of the unknown Leadership to be developed at all levels

ROBERT KIYOSAKI “Rich Dad, Poor Dad”

Culture of respecting money, risk management and wealth creation

Inculcate a culture of wealth creation from birth

CHRISTOPHER LOCKE “Gonzo Marketing: Engaged

participation”

Create genuine relationships to create customer loyalty

Engage participation

JEFFERY PFEFFER “POWER”

Success begins with preparation Power Sources:

Ability to speak Social network Create your own path Learn how to respond to success Build a reputation Network Ability to act

MICHAEL GERBER “The E-Myth Revised”

The Entrepreneurial Model: what the entrepreneur sees in the distance, the technician finds it difficult to see.

Questions asked: How is it done? If my company was sitting on a shelf with other

competing products, how would I get the customer’s attention?

Where is the opportunity?

DR STEPHEN LUNDIN “FISH”

“Does my team know the job security they cherish is an illusion?”

“Do they realise the extent to which market forces are reshaping this industry?”

“Do they understand there’s a need to change in order for this company to compete in a rapidly consolidating financial services market?”

FISH “Are they aware that if we don’t change

eventually, we will find ourselves looking for employment?”

THE 21ST CENTURY PROFESSIONAL

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Researches Curious Examines trends Forecasts Projects

Character Traits

Purposeful Competent Creative Expresses well Forges relationships Flexible

Personal Traits

Begin with the end in mind

In the know Studies to show

thyself approved Personal drive Seeks

continuous training

Intrinsic Factors Extrinsic Factors

Family Culture Education Society Work Church

MAINTAINANCE Relevant Current Forward thinking

EXTERNAL ENVIRONEMNT: Political Social

Technological Political

Do something different

PASSION

Willingness to do something different

HOW?