REDCENTRIC AT A GLANCE

ABOUT REDCENTRICRedcentric is a leading IT managed services provider that offers a range of ICT and cloud services designed to support organisations in their journey from traditional infrastructure to the cloud, and hybrid combinations in between.

Our portfolio is rich in options for both the public and private sector, embracing managed networks, data & voice services as well as offering service propositions such as DRaaS, PaaS and SaaS and supporting all potential cloud strategies with on-premise solutions, hybrid options, private cloud and public cloud connectivity into Hyperscale environments AWS and Azure.

Redcentric is already working with a number of organisations, forming partnerships with our customers to become part of their extended IT team. Our aim is to not only help them overcome immediate operational and fiscal challenges, but also identify and capitalise on the opportunities afforded by a new era in IT service delivery.

Security and quality of service are key to our proposition; we see them as investments and validations of our processes. CESG

OUR ACCREDITATIONS INCLUDE:

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OUR SERVICESRedcentric provides a range of on-premise, managed and cloud services that help businesses improve efficiencies while driving down cost. Our services help customers in the management and support of their on-premise IT solutions and the transition from traditional to cloud-based managed services at a time, pace and budget that works for them.

We give IT departments back the time and capacity to focus on front-end business improvement projects, while we look after the routine IT aspects.

CLOUD IP TELEPHONY SOLUTIONS- Broadsoft- Cisco unified communications- Skype for Business- SIP trunks- Calls and lines- Number porting

CLOUD IT TELEPHONY ENHANCEMENTS- Call recording- UC analytics- Contact Centre- Fraud protection- Mobile messaging

MOBILE VOICE SOLUTIONS- Minutes and data- Unity fixed mobile convergence solution

PROFESSIONAL AND SUPPORT SERVICES- Site-based voice services

COMMUNICATIONSCLOUDMANAGED & ASSURED PRIVATE CLOUD- Virtual machines: Windows & Linux- Virtual desktop- Azure Stack- Managed Oracle Stack- Disaster recovery as a service

VIRTUAL PRIVATE CLOUD- Infrastructure as a service- Backup as a service- Disaster recovery as a service

MANAGED PUBLIC CLOUD- Managed Azure (IaaS and virtual desktop)- Managed Office 365- Customer managed Azure

COLOCATION- Assured colocation & private suites at Harrogate, Reading, Cambridge and London (Shoreditch and City)

PROFESSIONAL AND SUPPORT SERVICES- Cloud adoption services- Database and application services- Customer site-based infrastructure services

CONNECTIVITYPRIVATE NETWORK SOLUTIONS - IP-VPN WAN- Cloud connectivity to Microsoft, Amazon, Google etc.- Health and Government connectivity – Janet, HSCN & PSN- Managed LAN

WIRELESS SOLUTIONS- Managed wireless LAN- Guest Wi-Fi, analytics and marketing

MOBILE CONNECTIVITY SOLUTIONS- Cellular IP-VPN primary & failover- Secure remote access

INTERNET AND SECURITY SOLUTIONS- Internet access- Managed firewall – appliance and virtual- DDoS mitigation

PROFESSIONAL AND SUPPORT SERVICES- Site-based network services

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OUR CLOUD SERVICESRedcentric helps you choose the right cloud options for your organisation and guides you through your whole cloud transformation process. We deliver a total cloud service – private cloud into our own UK data centres, public cloud connectivity into hyper-scale environments including AWS and Microsoft Azure, and we offer a range of hybrid options in between. Plus we provide connectivity for N3/HSCN and PSN into public cloud.

Moving to the cloud can be complex, however our team of experts bring clarity, certainty and assurance to any cloud journey, helping clients make the right cloud moves at the right time and in the right way.

“Our methodology centres on a very granular discovery, planning, delivery, management and evaluation approach and what sets us apart is we’ve been working this from all angles.

We are hugely experienced at the technicalities around transition; and our early engagement with the likes of Microsoft and AWS means we have skills and deep understanding of how we best leverage public cloud as part of a broader hybrid cloud strategy”.

Damon Crawford, Cloud Transformation Commercial Director

STRATEGYBUSINESSSTRATEGYOUTCOMES

ASSESS I.T.INFRASTRUCTUREORGANISATION

MIGRATIONWORKLOADS

SKILLS

PLAN TRANSITIONOPERATINGMODEL

MANAGEWORKLOADSSERVICE LEVELS

OPTIMISE PERFORMANCECOMMERCIALS

EVOLVE BUSINESSSTRATEGYNEWTECHNOLOGY

ASSURED & SECURE

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OUR SUPPORT CENTRERedcentric operates five data centres throughout the UK, underpinned by our 24/7/365 support centre. Our Network Operation Centre (NOC) works around the clock to ensure our customers’ estates are running optimally day and night; often pro-actively identifying and resolving issues before any loss of service is noticed by the end user.

With security, compliance and data sovereignty uppermost to us, our facilities are designed to meet the stringent security needs for any organisation. Backed by best-of-breed technology and accreditations, our aim is to give customers total confidence in their service provider.

OUR NETWORK OPERATIONS CENTRE

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OUR CUSTOMERS INCLUDE:

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“REDCENTRIC HAS ENSURED OUR BUSINESS CAN ALWAYS CONTINUE TRADING. WITH A 3G BACKUP SERVICE, WE EXPECTED 60% COVERAGE;

UTILISING REDCENTRIC’S EXPERTISE WE HAVE 99.6%.”HOWDENS JOINERY

“BUSINESS CONTINUITY IS KEY, REDCENTRIC ENSURES ANY USER CAN GET ACCESS TO ANY PIECE OF INFORMATION, AT ANY LOCATION, AT ANYTIME.”

UKN GROUP

“KUDOS TO REDCENTRIC FOR BEING THE ONLY PROVIDER TO HAVE ALREADY RECOGNISED THE NEED FOR PUBLIC CLOUD TO N3/HSCN CONNECTIVITY.

PRAISE TOO FOR THEIR VERY PROFESSIONAL, STRAIGHTFORWARD APPROACH, FROM THE CLARITY AND PRECISION OF THE COSTINGS TO THE ON-TIME, TO-PLAN

DEPLOYMENT VIA AWS DIRECT CONNECT”BLACK PEAR SOFTWARE

“NETWORK MIGRATION IS ONE OF REDCENTRIC’S CORE COMPETENCIES, IT’S WHAT THEY DO; ADD IN ITS LONG-STANDING RELATIONSHIP WITH NHS DIGITAL, THE

DEEP ENGAGEMENT WITH THE WHOLE HSCN PROGRAMME AND EXTENSIVE SECTOR KNOWLEDGE, AND WE FELT MUCH MORE CONFIDENT ABOUT THE TRANSITION. THE QUALITY OF SERVICE DELIVERY SHOWED THAT CONFIDENCE WAS NOT MISPLACED

AND WE CAN NOW LOOK FORWARD TO LEVERAGING HSCN TO THE FULL” DEVON DOCTORS

“DELIVERING NETWORK SERVICES TO OVER 1000 LOCATIONS, REDCENTRIC IS HELPING CREATE A CONNECTED ARMY ABLE TO HELP THE PEOPLE IT SERVES.”

THE SALVATION ARMY

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REDCENTRIC DATA CENTRES

HARROGATE• N+1 redundancy throughout• Fully accredited• 24/7/365 support and security• Carrier neutral

READING• Reliable, secure hosting outside of London• Next-generation technology• N+1 redundancy throughout• SLA backed hosting facilities

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LONDON x2READING

CAMBRIDGE

HARROGATE

CAMBRIDGE• Half and full rack hosting options• CCTV and manned security• N+1 UPS• Access to many additional services

CITY OF LONDON DATA CENTRE• Central London location• 24/7/365 remote monitoring• Emergency power generators• Range of power supplies

LONDON DATA CENTRE (SHOREDITCH)• Secure hosting in London’s new tech city area• Duplicated cooling systems• N+1 architecture throughout• 100% green data centre

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7 locations throughout the UK

FACTS & STATS

Authorised to process HM Government data marked

“sensitive”Authorised to process

HM Government data marked

‘official-sensitive’

Authorised to process HM Government data marked

“sensitive”The first provider to

deliver live HSCN access to primary care and

third sector sites

Accredited to store patient

data

4 wholly owned UK data centres4 wholly owned

UK data centres

ITIL AlignedITIL aligned

4 wholly owned UK data centresNHS Digital

approved N3 Aggregator

Wholly owned core network

7 locations throughout the UKServing over 2000 customers across the UK

7 locations throughout the UK

7 locations throughout

the UK

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ITIL AlignedConnected to N3 since

2003

Authorised to process HM Government data marked “sensitive”

Upwards of 40,000 hosted IP voice and

SIP trunk users

Authorised to process HM Government data marked “sensitive”

Authorised to process HM Government data marked “sensitive”

Accredited to connect and supply

over Janet

Authorised to process HM

Government data marked “sensitive”

Manage tens of thousands of network

connections

ITIL AlignedHSCN Peering Exchange Provider

ITIL AlignedPCI compliant hosting services

ITIL AlignedPSN Accredited

ITIL AlignedMore than 500 highly skilled

employees

ITIL AlignedG-Cloud approved supplier

Authorised to process HM Government data marked “sensitive”

Amongst the first to become an HSCN compliant CN-SP

ISO 9001, 20000 27001 & 22301

certified

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CHALLENGES TO IT: Required a complex

640 acre high speed wireless LAN implementing on a live educational environment,

avoiding disruption for students.

OUTCOME: “To bring in a complex project

with minimal disruption to business output, on-time and under budget speaks

volumes for the dedication and professionalism of all involved.”

CHALLENGES TO IT: Constantly expanding data volumes, being

reliant on untrustworthy and time consuming traditional

tape backups.

OUTCOME: “What we found really

encouraging was the genuine prospect of significant

performance improvement with cost reduction – that was exactly the ‘double whammy’

the company was looking to us as a team to achieve.”

CASE STUDIES

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CHALLENGES TO IT: Low performance

coupled with a slow, unreliable network.

No centralisation with 25 separate firewalls.

OUTCOME: “Performance and reliability is much better, and with SLAs in place, it gives us a great deal of confidence in the network

performance as a whole.”

CHALLENGES TO IT: End of life telephone

system spread over multiple disparate PBXs. Unable to

provide centralised services to the business.

OUTCOME: “The managed service from Redcentric has allowed us to

deliver the latest technologies, without employing specialist

skills or increasing headcount.”

For our detailed case studies please visit www.redcentricplc.com/resources/case-studies

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CASE STUDIES

CHALLENGES TO IT: Need for a supplier to support their agile and efficient service

ensuring system availability 24/7, a consistent voice platform across the company, and have a cast-iron disaster recovery strategy in place.

OUTCOME: “Redcentric has fully supported

our aggressive timeframe for efficiency and growth – it’s played

a key part in helping us open thirty new depots a year on time and to budget, and we expect

to make significant cost savings over the five year contract by

using its services.”

CHALLENGES TO IT: Out-dated legacy network.

Required a resilient and rapid replacement, agile and scalable

enough to run multiple VPN connections whilst also supporting

video conferencing.

OUTCOME: “With its highly resilient private MPLS network offering 64 times

better bandwidth and a 50% reduction in cost compared with the existing BT solution, it didn’t take long to convince the Board

that Redcentric’s was the right solution!”

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CHALLENGES TO IT: Needed to forge a relationship with a supplier who understood

the needs of their business, and who could provide a rapid, scalable network to underpin

time-critical operations.

OUTCOME: “The Redcentric account team very quickly switched onto the

drivers and dynamics of our business. Their prompt, proactive

professionalism has been a hallmark of our relationship

to date.”

CHALLENGES TO IT: Ageing legacy network,

lack of flexibility and integration issues.

OUTCOME: “Redcentric made this as pain-free a process

as possible. We are now getting a very stable and fast networking provision,

medical staff can contact each other instantly wherever they are, while clinical care at the

bedside is now optimised due to the ready access of

patient records.”

For our detailed case studies please visit www.redcentricplc.com/resources/case-studies

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HARROGATE (HEAD OFFICE)

Central HouseBeckwith KnowleHarrogate HG3 1UG

THEALE2 Commerce ParkBrunel RoadThealeReading RG7 4AB

CAMBRIDGENewton HouseCambridge Business ParkCowley RoadCambridge CB4 0WZ

READING3-5 Worton DriveReadingRG2 0TG

LONDONLifeline House80 Clifton StreetLondon EC2A 4HB

HYDEUnit B, SK14 Industrial Park Broadway HydeSK14 4QF

INDIA606-611, 6th Floor Manjeera Trinity Corporate  JNTU – Hitech City Road Kukatpally, Hyderabad – 72

0800 983 2522 sayhello@redcentricplc.comwww.redcentricplc.com