Mark is an experienced logistics professional with 29 years of experience working in the industry for Food Manufacturers and major 3pl providers.

Mark has experience in the following management roles:

Commercial Account Management Customer Service Management Transport Operations and Planning Warehouse Operations

Career Experience

Design and delivery of logistics solutions for start up and established food manufacturers

Project management of warehouse closure and consolidation of all warehouse and distribution activity

Selection and purchase of vehicle fleet People management, drivers, warehouse personnel, customer service teams, peer

account managers Setting up and running Customer Service team covering S&OP, stock control,

promotions and price management & Field Sales team support. Sourcing and managing outside storage solutions

Red Robin Logistics Services

“Passionate about understanding clients’ needs and delivering exceptional Business improvement”

“A strong deliverer, with high standards, who is well respected for his Business and Logistics knowledge”

“Engages well at both strategic and operational levels”

redrobinls@btinternet.com Tel No: 07741 415586

Examples of key projects

Customer delivery day project implementation looking to achieve savings of £500k, achieved around 60% of target within 6 months of start up, prior to leaving business.

Run down of southern based warehouse and movement of residual stock to northern DC. Implementation of WMS and RDT’s as part of transfer. Training of warehouse personnel to operate system. Delivered on target date, inventory visibility 95% accurate. Business saving of over £1m from closure.

Tender Response for new business worth £500k per annum. Solution design and new client implementation including IT requirements. Identified and implemented stock handling process change across the business to

improve average delivery service levels from 97.5% to 99.1% and ensure retention of a number of ‘at risk’ contracts.

Introduced annual Customer Service survey of clients to identify areas of improvement required across the business and implemented changes with co-operation of the operational departmental teams.

Examples of capability:

3pl management Benchmarking of 3pl performance against industry measures. Logistics management for small businesses KPI setting and measurement ITT generation and management to contract agreement Claim investigation and trend identification to reduce retailer claim levels and return

value to business S&OP team set up / restructure Transport selection, route costing