Recycling 202: Goal-setting, Program

Evaluation & Supervision College & University Recycling Council

National Recycling Coalition

Webinar Series, 12-4-07

Rob Gogan, Recycling & Waste Manager

Harvard University Operations Services

175 North Harvard Street

Allston, MA 02134

Tel: 617-495-3042

Email: rob_gogan@harvard.edu

Measurement Metrics“What gets measured, gets managed,” Sarah Hammond Creighton, Tufts University

• Volume-based: cubic yards, bags, truckloads• Weight-based: tons, pounds, kilograms• Scale weight tare sheets: trucks, compactors,

roll-offs• Waste audits: characterization, weight

distributions• Procurement: tonnage coming into campus (e.g.,

“2,204 tons fine paper purchased campus-wide in FY07”)

Goal-Setting: “Help Us Reach our Goal!”

• “Save John Harvard from getting buried in trash!”

• “50% by ’05” • RecycleMania, “Green

Cup”• Reduce trash < 200 kg

per capita / year• Apply for awards: NRC,

AF& PA, state recycling org’s, municipalities

• Zero Waste

Data Tracking: Comparing “apples to apples”

• CURC Campus Refuse Profile, <http://

www.uos.harvard.edu/information/dep_fac_sol_cur.shtml>

• WasteWise, <http://www.epa.gov/wastewise/about/overview.htm>

• RecycleMania, <www.recyclemaniacs.org>

• State, local measurement instruments

• Re-Trac < http://www.re-trac.com/ >

Full-time Staff Supervision• Staff: hire only the best, professional

licensure (CDL), shift time restrictions• Work reporting procedures: daily route

sheet, tare slips, time sheets, vehicle inspection slips

• “Trust, but verify”: customer check-ins, peer reports (with a grain of salt), words from the weeds

• Carrots and sticks: rewards and sanctions

Contractor Supervision

• Bid specifications: require empty truck, on-campus scale weigh-in, safety training, separate service and tipping fees

• Check-in calls• Weight tare sheets• Customer feedback• Training for vacation/absence substitutions

Student/Volunteer Supervision•Paid student captains

•Charitable organization volunteers: flexibility

•Non-monetary payment: food, fun, community good will, goods in kind