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Join Cambridge Live Recruitment Information Pack

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Cambridge Live Recruitment Information Pack

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December 2015 Welcome to Cambridge Live 1. Background Information Cambridge Live We are a charity set up to act as a catalyst for inspiring cultural experiences that everyone can be part of. Our vision is for all Cambridge lives to be enriched by creative experiences. We currently reach over 300,000 people each year who engage in our activities which include:

Cambridge Corn Exchange: the largest regional arts venue with a max capacity of 1738 and annual performances of more than 220 events across many genres including rock, pop, comedy, dance, and more.

The Guildhall public venue which currently host over 150 diverse events attracting 35,000 visitors through promotions and hires.

Cambridge Folk Festival which celebrated its 50th birthday in 2014 with a capacity of 14,000 and over 250 performances, workshops and events over the weekend, widely acknowledged as a leading world folk festival.

Cambridge City Events – a programme of free public and community events that reach over 60,000 people, funded by Cambridge City Council to include Midsummer Fair, The Big Weekend, Bonfire Night, Jazz and Brass in the Parks and the Mayor’s Day Out.

To see more of how our customers enjoy the programme go to www.cambridgelivetrust.co.uk Cambridge Folk Festival www.cambridgefolkfestival.co.uk Cambridge Folk Festival, ‘Europe’s most prestigious folk festival’ (The Times), is one of the longest running and most famous folk festivals in the world. Now in its 52nd year, the festival has featured legendary artists - Joan Armatrading, Emmylou Harris, Jimmy Cliff, Jools Holland and Van Morrison to name but a few. It also has been, and continues to be, a launch pad for new folk artists with an amazing before-they-were-famous back catalogue including KT Tunstall, Mumford & Sons, Laura Marling and Newton Faulkner. The festival is a regular sell out event with 14,000 people attending; it is broadcasted to around 13 million people nationwide via media partnerships including Sky Arts and BBC Radio 2. The Festival’s appeal goes beyond its enviable programme; set in a beautiful intimate park location with cool campsites, the festival aims to promote ethical and environmental responsibility and is a regular winner of A Greener Festival Award. Cambridge Folk Festival was honoured with the Lifetime Achievement Award from the 2014 BBC Radio 2 Folk Awards.

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Endless reinvention of traditions is the name of the Cambridge game, and “Folk” doesn't begin to cover the full range of what's on offer – Independent 4th August 2014 City Events https://www.cambridgelivetrust.co.uk/city-events Midsummer Fair: 22nd – 27th June 2016 This funfair and travelling market is a chartered event in the city’s calendar and has been taking place since the 1200s. The events sees a large travelling market and fairgrounds rides and food concessions from a variety of showmen promoters brought together on the Midsummer Common in Cambridge. The Big Weekend: 8-10th July 2016 This free community event takes place over a weekend in early July on Parker’s Piece in central Cambridge. The event sees a programme of professional music and dance performance alongside a community programme on a variety of stages, marquees and outdoor locations including sports, fireworks, comedy, cabaret, food, dance, an Asian Mela, contemporary and world music, storytelling, youth arts, visual art, technology, museum engagement and more. Jazz & Brass in the Parks: various dates June – September 2016 These concerts are free open air performances on a variety of green open spaces in the city on Sundays between June and September, performed by local jazz and brass bands with audiences of 500 per concert approx. The Mayor’s Day Out: August or September 2016 This is a ticketed trip for approx. 700 senior citizens promoted by the Mayor of Cambridge that sees them enjoy a day at Great Yarmouth including coach travel, a pier performance and a chance to chat to local Councillors. 5th November Fireworks: 5th November 2016 This is a free community event on Midsummer Common featuring a traditional bonfire, large scale fireworks display, food stalls and a funfair. It is attended by 20-30,000 people.

3. Job Description

Cambridge Live Job Description: Head of Events (fixed term)

JOB PURPOSE:

The Head of Events is a fixed term post providing maternity cover for the organisation’s Business

Development Director from March 2016.

The Head of Events will be responsible for overseeing the successful management, development and

delivery of the organisation’s major events programme including the Cambridge Folk Festival and

City Events.

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The role differs from the current post-holder’s position to enable a senior management

professional with an event background to focus on the priorities of the event programme only.

This is NOT an operational event management position. The post-holder will be required to

oversee a team of event managers and personnel delivering events and will not be required to

manage or deliver the events themselves.

Key Challenges:

Development of event practices within the team to ensure a robust approach to event

delivery and Health & Safety.

Managing tight financial budgets and championing financial efficiency and cost-savings.

Building team rapport and motivation amongst both long-serving and new members of staff

in operational roles.

Acting as the lead liaison for key stakeholders on event matters including Board members,

Councillors, local residents and community partners.

Acting as mentor, supporter, challenger, and mediator within the event team.

Term: 8-12 months (term dependant on maternity leave taken by permanent post-holder) from

March 2016 onwards

Contract type: Flexible. We are happy to consider internal fixed term or freelance basis contracts.

Reports to: Operations Director

Direct Reports: City Events Manager, Folk Festival Event Manager and Production Manager

Salary: Negotiable, dependent on experience and nature of the contract.

Terms & Conditions: The post will attract 25 days holiday plus bank holidays (pro rata) if non-

freelance. Standard terms and conditions will be commensurate for the sector. Non-freelance

recruitments will also receive an 8% employer pension contribution.

Location: Primarily based on our offices in central Cambridge and relevant event locations in the

city.

Hours of work: Flexible. We are open to discussion about the hours and pattern of working for this

post. It is NOT anticipated that the post will be a full time position.

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Aims and Outputs/Outcomes

Aims Outputs/Outcomes

1 Events Development

To ensure a strategic vision is

developed and implemented for

the Folk Festival and City Events

programme

To drive efficiencies,

improvements and development

of the events to ensure they

pioneer new initiatives and act as

market leaders in their field

To identify and develop new

event programmes for delivery

that achieve company objectives

(where appropriate)

1. Lead on the ambitious, creative and strategic design

of Cambridge Live’s outdoor event programmes in

collaboration with colleagues and reports

2. A clear articulated, agreed and shared artistic vision

for Cambridge Folk Festival and the City Events

3. Strategies for continual review and development of

event programmes that lead to enhanced efficiency,

improved reputation and growth of the events

4. Possible identification of new event programmes

that achieve company objectives and project

management of their implementation and delivery

5. Event objectives work alongside company objectives

to support the organisation’s overall vision

6. Successfully lead, engaged, motivated and managed

team of colleagues for the successful delivery of the

events

7. Ongoing review of best practice and relevant

benchmarking within the festival and arts sectors

internationally with a view to proactively increasing

the events’ success, reputation, efficiency and

revenue

2 Events Management

To oversee the safe and

successful implementation of the

outdoor events programme

including Cambridge Folk Festival

and City Events

Ensure that events comply with

relevant statutory and company

legislation, obligations, policies

and procedures

1. Oversight and senior management support for the

project management of the organisation’s major and

outdoor events

2. Events successfully delivered and project managed

by line reports

3. Sound oversight and continual improvement of

event processes including contacting and

procurement

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To review event practice with

regard to Health & Safety to

ensure compliance with HSE

guidance and best practice

4. Assurance of full compliance of statutory regulations

relating to event management including Health &

Safety and license obligations

5. Ongoing review of event delivery processes and

implementation of improvements

6. Reviewed Health & Safety practices for all events

7. Responsibility for the role of Event Silver (tactical

chain of command) for events

8. Compliance of events with all the company’s policies

and procedures especially including Health & Safety,

Equal Opportunities, Environment & Sustainability

and Safeguarding

3 Budget Management

To successfully manage the

delivery of the events within an

agreed budget and financial

targets

To proactively consider and

develop initiatives for income

generation and maximization of

revenue

To oversee management of

budgets by staff and be

accountable for compliance with

company processes

1. Oversight, management and monitoring of income

and expenditure for areas of responsibility

9. Proactive preparing and controlling of budgets in

line with financial targets and objectives

10. Ensuring business activity is as effective as possible

to deliver maximum financial efficiency

11. Reporting to senior management and Board on the

management of budgets and achievement of targets

12. Research, propose and deliver on initiatives for

financial efficiency

4 Line Management

To manage the events team

personnel to ensure they provide

excellent service and fulfillment

of duties in line with company

objectives

Ensure the professional

development of staff members

and develop their engagement

and motivation for working at

Cambridge Live

1. Good supervision of the direct reports, ensuring that

their performance is satisfactory and their wellbeing

supported

2. Professional development of direct reports to enable

personal and professional growth and job

satisfaction

3. Management of the HR administration relating to

the direct reports including absences and leave,

recruitment, performance reviews etc.

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Responsibility for managing and

mitigating strategic risk relating

to the events

4. Delegation and monitoring of delivery of work

programmes by the direct reports

5. Responsibility for managing allocated risks on the

corporate risk register in partnership with colleagues

to guarantee successful mitigation and management

of strategic risk

6. Recruitment and management of temporary staff to

support the delivery of the seasonal requirements of

the events

5 Senior Management

To contribute to the development

and delivery of the company’s

strategic objectives

1. Successful design and implementation of

organization-wide strategic objectives as part of the

SMT

2. Buy-in and leadership of staff in working towards

the strategic aims of the organization

3. Support for the strategic design and delivery of

company processes, policies and systems

4. Always acting as an example to other Cambridge

Live staff of company policy and values in practice

6 Communications and

Relationship Management

To successfully collaborate with

staff and Board members to build

effective working relationships

internally.

To successfully build networks

with industry professionals,

media, peers and competitors

that enable advocacy and

recognition for the events

1. Attendance and engagement in relevant networking

and cultural events that will help to grow the profile

of the organisation and enable useful networking

with stakeholders

2. Effective liaison with a range of external

stakeholders to maintain good productive working

relationships including industry professionals,

Council colleagues, politicians, the Cambridge arts

and business community, and funders

3. Effective consultation and communication with

stakeholders of the events including local residents,

politicians, and businesses affected by the activity

4. Representation of the organization at senior

management level including at public speaking

events, in media, amongst business networks.

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Person Specification

Knowledge Experience Skills

Sound knowledge of the

event industry and cultural

sector

Knowledge of the

Cambridge arts scene

(desirable)

Educated to degree level

or equivalent knowledge

and experience

A good level of Maths and

English at least to GCSE

standard

Awareness of Equal

Opportunities & Diversity

Event Licensing Regulations

Safeguarding

Health & Safety legislation

Project management

Prince 2 (desirable)

Working in a relevant arts or

cultural organization or

environment

Working with industry professionals

at a significant and senior scale

Senior management

Line management (including

recruitment and routine HR admin)

Working in a charitable

organization (desirable)

Working with a wide range of

people and in a team environment

Major project management

Live event delivery (in a relevant

senior role)

Contract management

Procurement

Successfully setting and managing

budgets and achieving targets

Successfully working to deadlines

Good IT literacy (esp.

Word, Excel, Powerpoint)

Excellent communication

and influencing skills esp.

verbal and written

Financial management

Problem solving

Business acumen

Interpersonal skills such as

building rapport and

motivating others and

listening

Managing people

Confident in public

situations and presenting

Proactive and forward

thinking

A strong team player

Flexible and adaptable

A customer-centered

attitude

Report writing

Outcome focused

Demonstrates a personal

responsibility for delivering

an excellent service

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Key Values required for the role

Cambridge Live has an agreed set of values, set by the staff, for how we expect each other to behave

within the organization. Any new employee will be expected to demonstrate their commitment to

these values using examples like those suggested below.

Value Expected Behaviours

Fresh Thinking

Fresh and dynamic

thinking

Creating opportunities for excellence and

growth

A proactive approach

Coming up with ideas to pull together as a

team to pull the community together

Initiates or supports action, takes responsibility for own

actions, takes the initiative and works under direction

Introduces or supports improvements to work processes,

demonstrates an understanding of the bigger picture, uses

fresh thinking in ways of working, produces new ideas and

insights

Encourages an organisational learning approach (i.e. learns

from successes and failures and seeks staff and customer

feedback), proactively solves problems, looks for the positive

in a situation

Keeps the community at the forefront of thinking, strives to

deliver the best, looks for opportunities for excellence

Collaboration

Listen and take on board

Collaborate and consult

Work for the good of CLive as a whole

Give collective credit

Pull together as a winning team

Shows respect for the views and contributions of others,

listens, supports and cares, consults others and shares

information and expertise, actively builds the team,

Upholds ethics, demonstrates integrity

Listens to the community, customers and fellow team

members, and acts

Works towards a shared goal not just individual priorities,

takes decisions that support the bigger picture, involves

others in success

Inclusivity

Ensure diversity to achieve CLive’s goals

Encourage everyone to get on board

Don’t let people fall off!; be inclusive with

staff, customers and community

Establishes good relationships with customers, the

community and fellow staff

Gains agreement by persuading, influencing and inspiring

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Actively welcomes diversity of ideas, approaches,

backgrounds and activity to achieve CLive end goals,

challenges prejudices

Notices others less involved and seeks to include them, is

flexible to accommodate others needs and ideas

Zing

Extraordinary cultural experiences

Be the best and have ambition to surf high

Creative energy

Be a driving force in shaping the Cambridge

cultural scene

Sets high personal standards of delivery, a drive towards

outcomes, rather than process

Works systematically and methodically, consistently achieves

goals and contributes to the wider goal

Adds a creative edge to delivery of ideas, proactively

contributes to the team’s positive energy, shows enthusiasm

for the organisation, the work and the city of Cambridge

5. Recruitment Timetable The application period will close at 5pm on 22nd January 2016 and interviews will take place on 2nd February 2016.

6. How to Apply

All applicants should apply electronically by submitting the completed electronic application form by email to join-us@cambridgelivetrust.co.uk with the subject heading: Head of Events Application Please make clear your preferred contact method on the form. Informal enquiries about the role may be made to the Business Development Director: elaine.midgley@cambridgelivetrust.co.uk no later than 20th January 2016. The deadline for the receipt of applications is 5pm on Friday 22nd January 2016. Proof of the right to work in the UK will be required.

References will be checked prior to employment.

Data Protection notice Cambridge Live complies with the Data Protection Act 1998 under the control of its Confidentiality and Data Protection Policy. Your information will be stored confidentially and only be used for the purposes of selection and recruitment for the role of Head of Development. Your information will not be transferred outside the organisation.

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Equal Opportunities Employer Cambridge Live is an Equal Opportunities Employer which means that all applications will be judged on the candidate’s individual merit and abilities in relation to the job description for the role and no applicant will be unfairly discriminated against on the basis of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. Thank you for your interest.