recovery manager exchange 4.8 evaluatorguide (english)

8/3/2019 Recovery Manager Exchange 4.8 EvaluatorGuide (English)

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4.8

Evaluator Guide


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2009 Quest Software, Inc. ALL RIGHTS RESERVED.

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Recovery Manager for Exchange - Evaluator Guide

Updated - October 06, 2009

Software Version - 4.8
http://www.quest.com/mailto:[email protected]:[email protected]://www.quest.com/


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CONTENTS

INTENDED AUDIENCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

CONVENTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

ABOUT QUEST SOFTWARE, INC.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

CONTACTING QUEST SOFTWARE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

CONTACTING QUEST SUPPORT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

ABOUT RECOVERY MANAGER. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

TEST LAB REQUIREMENTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

PERMISSION REQUIREMENTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

TEST LAB SETUP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

STEP 1: SET UP MICROSOFT EXCHANGE SERVER. . . . . . . . . . . . . . . . . . . . . . . . 8

STEP 2: CREATE TEST USER ACCOUNTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

STEP 3: POPULATE MAILBOXESAND CREATE BACKUPS . . . . . . . . . . . . . . . . . . . . 9

3.1 ADD ITEMSTOTHE TESTUSER1 MAILBOX . . . . . . . . . . . . . . . . . . . . . 9

3.2 CREATE FULL BACKUP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

3.3 ADD ITEMSTOTHE TESTUSER2 MAILBOX . . . . . . . . . . . . . . . . . . . . . 9

3.4 CREATE DIFFERENTIAL BACKUP . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

STEP 4: DELETE ITEMSFROM TEST MAILBOXES. . . . . . . . . . . . . . . . . . . . . . . . 10

STEP 5: SET UP RECOVERY MANAGER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

PERFORMING TEST RESTORES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11REGISTERA SOURCE STORAGE (FULL BACKUP) . . . . . . . . . . . . . . . . . . . . . . . . 12

RESTORE MAILBOXESTO THEIR ONLINE HOME EXCHANGE SERVERS . . . . . . . . . . . 12

CHECKTHE RESTORE RESULTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

CLEAN UP YOUR TEST ENVIRONMENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

RESTORE MESSAGESTO THEIR ONLINE HOME MAILBOXES . . . . . . . . . . . . . . . . . 13

STEP 1: FIND MESSAGESINTHE SOURCE STORAGE . . . . . . . . . . . . . . . . . 13

STEP 2: RESTORE MESSAGESTO THEIR HOME MAILBOXES . . . . . . . . . . . . . 13

RESTORE ATTACHMENT. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

STEP 1: FIND ATTACHMENTINTHE SOURCE STORAGE . . . . . . . . . . . . . . . 14

STEP 2: RESTORETHE ATTACHMENT . . . . . . . . . . . . . . . . . . . . . . . . . . 14



REGISTERA SOURCE STORAGE (DIFFERENTIAL BACKUP) . . . . . . . . . . . . . . . . . . 15

RESTORE MAILBOXESTO SEPARATE .PST FILES . . . . . . . . . . . . . . . . . . . . . . . . 16



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DELETE ITEMSFROMTHE TEST MAILBOX . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

EXPORT MESSAGESTO INDIVIDUAL .MSG FILES . . . . . . . . . . . . . . . . . . . . . . . 17

STEP 1: FIND MESSAGESINTHE SOURCE STORAGE . . . . . . . . . . . . . . . . . 17

STEP 2: EXPORT MESSAGES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17


EVALUATING INTEGRATIONWITH BACKUP SOFTWARE . . . . . . . . . . . . . . . . . . . . . 17


STEP 1: START EXCHANGE SERVER EMULATIONUSING RECOVERY MANAGER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

STEP 2: REDIRECT RESTORETOTHE RECOVERY MANAGER COMPUTER . . . . . . . . . . 20

STEP 3: RESTORE BACKUPTO RECOVERY MANAGER . . . . . . . . . . . . . . . . . . . . . 20

STEP 4: COMPLETE REGISTRATIONOFTHE RESTORED DATABASE . . . . . . . . . . . . . 21

CONCLUSION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22


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Intended Audience

This document has been prepared to assist you in becoming familiar with the Recovery Manager for

Exchange. The Evaluator Guide contains the information required to install and use the Recovery

Manager for Exchange. It is intended for network administrators, consultants, analysts, and any other

IT professionals using the product.

Conventions

In order to help you get the most out of this guide, we have used specific formatting conventions. These

conventions apply to procedures, icons, keystrokes and cross-references.

ELEMENT CONVENTION

Select This word refers to actions such as choosing or highlighting various interface

elements, such as files and radio buttons.

Bolded text Interface elements that appear in Quest Software products, such as menus andcommands.

Italic text Used for comments.

Bold Italic text Used for emphasis.

Blue text Indicates a cross-reference. When viewed in Adobe Reader, this format can be

used as a hyperlink.

Used to highlight additional information pertinent to the process being described.

Used to provide Best Practice information. A best practice details the recommended

course of action for the best result.

Used to highlight processes that should be performed with care.

+ A plus sign between two keystrokes means that you must press them at the same

time.

| A pipe sign between elements means that you must select the elements in that

particular sequence.


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About Quest Software, Inc.

Quest Software, Inc., a two-time winner of Microsoft's Global Independent Software Vendor Partner of

the Year award, delivers innovative products that help organizations get more performance and

productivity from their applications, databases Windows infrastructure and virtual environments.

Through a deep expertise in IT operations and a continued focus on what works best, Quest helps morethan 100,000 customers worldwide meet higher expectations for enterprise IT. Quest's Windows

management solutions simplify, automate secure and extend Active Directory, Exchange Server,

SharePoint, SQL Server, .NET and Windows Server as well as integrating Unix, Linux and Java into the

managed environment. Quest Software can be found in offices around the globe and at www.quest.com.

Contacting Quest Software

Email [email protected]

Mail Quest Software, Inc.World Headquarters5 Polaris Way

Aliso Viejo, CA 92656USA

Web site www.quest.com

Please refer to our Web site for regional and international office information.

Contacting Quest Support

Quest Support is available to customers who have a trial version of a Quest product or who have

purchased a commercial version and have a valid maintenance contract. Quest Support provides around

the clock coverage with SupportLink, our web self-service. Visit SupportLink at

http://support.quest.com/

From SupportLink, you can do the following:

Quickly find thousands of solutions (Knowledgebase articles/documents).

Download patches and upgrades.

Seek help from a Support engineer.

Log and update your case, and check its status.

View the Global Support Guide for a detailed explanation of support programs, online services, contact

information, and policy and procedures. The guide is available at

http://support.quest.com/pdfs/Global Support Guide.pdf.
http://www.quest.com/mailto:[email protected]://www.quest.com/http://support.quest.com/http://support.quest.com/http://support.quest.com/pdfs/Global%20Support%20Guide.pdfhttp://www.quest.com/http://support.quest.com/pdfs/Global%20Support%20Guide.pdfhttp://support.quest.com/http://support.quest.com/http://www.quest.com/mailto:[email protected]


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About Recovery Manager

Quest Recovery Manager for Exchange rapidly and efficiently finds and recovers business-critical

Exchange Server and Lotus Domino data. Organizations can reduce the cost of e-Discovery in addition

to providing end users with granular, message-level data recovery services.

By using Recovery Manager, you can selectively retrieve items from online Exchange Servers, offline

Exchange Server and Lotus Domino databases, and Personal Folders (.pst) files. The retrieved items can

then be directly restored to a production Exchange Server or to .pst, .eml, .msg, or .txt files.

Recovery Manager provides a search system to perform context-based searches in live Exchange Server

mailboxes and public folders, offline Exchange Server and Lotus Domino databases, and Personal Folders

(.pst) files using keywords and other search criteria. Rather than retrieving all data from a server,

database, or file, you can retrieve only what is needed.

Recovery Manager entirely eliminates the need for a recovery Exchange Server, making it easier for you

to gain access to an offline Exchange Server database. You can restore an Exchange Server database

from backup to any folder, and then access the database to search and selectively restore the data you

need.

Recovery Manager integrates with another Quest Software productArchive Manager, thus allowing you

to quickly and easily export messages from Exchange Server databases, Lotus Domino databases, and

Personal Folders (.pst) files into Archive Manager.


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Test Lab Requirements

For the purpose of the product evaluation, you need a test environment that includes:

Active Directory domain with Microsoft Exchange Server 2003

Workstation or server that is a member of your test Active Directory domain

Permission Requirements

To set up your test lab and evaluate Recovery Manager, you must have administrative permissions in

your test domain. It is recommended that you log on with a user account belonging to the Domain

Admins group of your test domain.

Test Lab Setup

To set up your test lab, log on with a user account that belongs to the Domain Admins group of your test

domain, and then perform the following steps.

Step 1: Set Up Microsoft Exchange Server

Install Microsoft Exchange Server 2003 in your test Active Directory domain. In this document, it is

assumed that Exchange Server is installed with the default options.

The name of the Exchange Server computer is assumed EXCHSERVER. Therefore, this is a placeholder

for the actual name of your Exchange Server. In the next subsection, you should replace EXCHSERVER

with your actual Exchange Server name.

Step 2: Create Test User AccountsIn your test Active Directory domain, create two user accounts and ensure that your test user accounts

are configured to have mailboxes on your test Exchange Server.

To create user accounts, you can use the Active Directory Users and Computers tool. By default, this tool

creates mailbox-enabled user accounts. You just need to ensure that the appropriate server and store

are selected for the user mailboxes.

In this document, it is assumed that you have a default installation of Exchange Server, so the following

settings should be specified for your test user accounts:

Server: First Organization/First Administrative Group/EXCHSERVER

Mailbox Store: First Storage Group/Mailbox Store (EXCHSERVER)

In this document, the test users are referred to as TestUser1 and TestUser2.


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Step 3: Populate Mailboxes and Create Backups

In this step, you populate the test mailboxes and create two backupsa full backup and a differential

backupthat you will use when performing your test restores.

3.1 Add Items to the TestUser1 MailboxUsing Microsoft Outlook or other mail client, send messages to TestUser1:

One or more messages with the subject Evaluation

One or more messages with the subject Test

A message with a file attached; set the subject of this message to Test Attachment

Using Microsoft Outlook or other mail client, connect to the TestUser1 mailbox and do the following:

In the mailbox, create a new folder called Test, intended to contain mail items.

Move the messages with the subject Test from the Inbox folder to the Test folder.

3.2 Create Full Backup

Use the following steps to create a normal (full) backup of your Exchange Server:

To create full backup

1. On your test Exchange Server computer, run Windows Backup.

To run Windows Backup, selectStart | Run, type ntbackup, and then press ENTER.

2. If Windows Backup starts in the wizard mode, on the Welcome page, clear the Always startin wizard mode check box, and then click the Advanced Mode hyperlink.

3. On the Welcome tab, click the Backup Wizard button. Follow the steps in the BackupWizard.

4. On the What to Back Up page, click Back up selected files, drives, or network data.

5. On the Items to Back Up page, expand the Microsoft Exchange Server node and itssubnodes, and then select the check box next to the Microsoft Information Store item.

6. On the Where to Store the Backup page (Backup Type, Destination and Name as for WindowsServer 2003 or later), ensure that the backup type is set to File, and then specify the pathand name of the backup file. For example, you might specify C:\Backups\ as the path andFullBackup as the backup file name.

7. Click Next, and then click Finish. Wait while Windows Backup creates the backup.

Later, you will need to access backup files from a remote computer running Recovery Manager.

Therefore, you need to share the folder used to store the backup files. To share the folder, use the

Sharing tab in the folders Properties dialog box.

3.3 Add Items to the TestUser2 Mailbox

After creating the full backup but before creating a differential backup, you need to populate the mailbox

of the second test user. This ensures that the differential backup contains some data not included in the

last normal (full) backup. You need to create the same items as you created in the mailbox of the first

test user.


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Using Microsoft Outlook or other mail client, send messages to TestUser2:

One or more messages with the subject Evaluation

One or more messages with the subject Test

A message with a file attached; set the subject of this message toTest Attachment

With Microsoft Outlook or other mail client, connect to the TestUser2 mailbox and do the following:

1. In the mailbox, create a new folder called Test, intended to contain mail items.

2. Move the messages with the subject Test from the Inbox folder to the Test folder.

Now you are ready to create a differential backup of your test Exchange Server.

3.4 Create Differential Backup

To create differential backup

1. On your test Exchange Server, run Windows Backup.

To run Windows Backup, selectStart | Run, type ntbackup, and press ENTER.

2. If Windows Backup starts in the wizard mode, on the Welcome page, clear the Always startin wizard mode check box, and click the Advanced Mode hyperlink.

3. On the Welcome tab, click the Backup Wizard button. Follow the steps in the BackupWizard.

4. On the What to Back Up page, click Back up selected files, drives, or network data.

5. On the Items to Back Up page, expand the Microsoft Exchange Server node and itssubnodes, and then select the check box next to the item Microsoft Information Store.

6. On the Where to Store the Backup page (Backup Type, Destination and Name as for WindowsServer 2003 or later), ensure that the backup type is set to File, and then specify the pathand name of the backup file. For example, you might specify C:\Backups\ as the path andDifferentialBackup as the backup file name.

7. Click Next. Then, click the Advanced button.

8. From the list on the Type of Backup page, select Differential.

9. Follow the Backup Wizard and accept the default settings. When the wizard is completed,click Finish. Wait while Windows Backup creates the backup.

Since you will need to access backup files from a remote computer running Recovery Manager, ensure

that you have shared the folder used to store the backup files. You can do this from the Sharing tab in

the folders Properties dialog box.

Step 4: Delete Items from Test Mailboxes

Use Microsoft Outlook or other mail client to delete the following items from the TestUser1 mailbox and

the TestUser2 mailbox:

The messages with the subjectEvaluation

The messages with the subject Test Attachment

TheTestfolder

After that, empty the Deleted Items folder in each of the test mailboxes.


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Step 5: Set Up Recovery Manager

Install Recovery Manager on a workstation or server that is a member of your test Active Directory

domain. In this document, we assume that Recovery Manager is installed on a computer other than that

running your test Exchange Server.

For instructions on how to install Recovery Manager and configure it for working with Exchange Server

databases, see the Installing Recovery Manager and Linking to Exchange Server DLLs sections in the

Recovery Manager User Guide supplied with this release.

Once you have installed and configured Recovery Manager, you can start working with this product:

Select Start | Programs | Quest Software | Recovery Manager for Exchange.

Performing Test Restores

This section outlines the procedures you can use to restore the following items from a normal (full)

backup or from a differential backup of your Exchange Server:

Entire mailboxes

Selected messages

A file attached to a selected message

Specifically, following the steps in this section, you can

Use the full backup to restore the items you deleted from the TestUser1 mailbox.

Use the differential backup to restore the items you deleted from the TestUser2 mailbox.

The procedures outlined in this section assume that Recovery Manager directly accesses backup media.

This option only allows you to restore data from

OpenTape Format (OTF) backups created with EMC Legato NetWorker.

Tape Archive (TAR) format backups created with Veritas NetBackup.

Microsoft Tape Format (MTF)-compliant backups, such as backups created with WindowsBackup or Symantec Veritas Backup Exec.

You can also have Recovery Manager integrate with third-party software to access backups, which

provides more flexibility and support for various backup formats (seeEvaluating Integration with

Backup Software on page 17.)

For the purposes of this evaluation (seeEvaluating Integration with Backup Software on page 17),

Recovery Manager should not be installed on a computer running Exchange Server. The computer where

you are installing Recovery Manager must be a member of your test domain.
http://installing_rme_body.pdf/http://starting_rme_body.pdf/http://starting_rme_body.pdf/http://installing_rme_body.pdf/


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Register a Source Storage (Full Backup)

First, you need to extract the Exchange store database from your full backup and register that database

with Recovery Manager. You can accomplish this task by using the Add Storage Wizard.

To register source storage from the full backup

1. In the left pane of the Recovery Manager main window, select the console tree rootQuestRecovery Manager for Exchange.

The right pane displays the task pad view.

2. In the task pad view, click anywhere in the Register Storages box.

Follow the instructions in the Add Storage Wizard.

3. On the Select How to Add Storages page, select Access Exchange and/or Dominobackups directly, and click Next.

4. On the Add Exchange Stores and Domino Databases page, click Add.

5. In the Select Stores dialog box, click Catalog Backups.

The Catalog Wizard starts.

6. On the Select Type of Backup Media page, select Backup files, and click Next.

7. On the Add Backup Files page, click Add.

8. Use thedialog box that opens to locate and select the file that holds the full backup(FullBackup.bkf). When finished, click Open.

9. On the Add Backup Files page, click Next. Wait while the wizard catalogs the backup file.

When the cataloging operation is complete, click Finish on the Cataloging Media page.

10. In the Select Stores dialog box, click the plus sign (+) next to the list entry representingthe malbox store.

11. In the Backup Dates column, select the check box next to the date that represents the fullbackup, and click OK.

12. On the Add Exchange Stores and Domino Databases page, click Next.

13. On the Specify Database Location page, click Next.

Wait while the wizard extracts and registers the mailbox store database.

14. On the Add Storage Wizard Completed page, click Finish to close the wizard.

Once you have completed the Add Storage Wizard, a new source storage appears in the

Source Storages node in the console tree (left pane of the Recovery Manager main window). You can

select that storage and use commands on the Action menu to restore data from that storage.

Restore Mailboxes to Their Online Home ExchangeServers

You can restore entire mailboxes with all their content and settings, including contacts, notes, calendar

entries, and tasks.

To restore mailboxes to their online home Exchange Servers

1. In the console tree, expand the Source Storages node to select the Mailbox Store

subnode.

2. In the right pane, select the TestUser1 mailbox.

3. Select Action | Restore.

The Mailbox Restore Wizard starts.


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4. On the Select Type of Target Storage page, select Restore each mailbox to its homeExchange Server, and click Next.

5. On the Specify Target Domain page, in the Domain box, specify your test Active Directorydomain. When finished, click Next.

6. On the How to Handle Missing Target Mailboxes? page, select Do not create missingmailboxes, and follow the instructions in the wizard to complete the mailbox restore

operation.

Check the Restore Results

You can use Microsoft Outlook or other mail client to connect to the TestUser1 mailbox and to verify that

all the messages you deleted are now restored. The Test folder is also restored along with all its contents.

Clean Up Your Test Environment

1. Use Microsoft Outlook or other mail client to delete the following items from the TestUser1mailbox:

The messages with the subject Evaluation The messages with the subject Test Attachment

The Test folder

2. Empty the Deleted Items folder in the TestUser1 mailbox.

Restore Messages to Their Online Home Mailboxes

Step 1: Find Messages in the Source Storage

To find messages in the source storage

1. In the console tree, select the Find node.

The right pane displays the Find view.

2. In the Find view, click the Browse button next to the Search in box.

3. In the dialog box that opens, select the check box next to the Mailbox Store node, and clickOK.

4. In the Find view, select Messages in the Look for box.

5. In the Find words box on the Messages tab, type Evaluation.

6. Click Find Now.

Wait while Recovery Manager completes the search.

Step 2: Restore Messages to Their Home Mailboxes

To restore messages to their home mailboxes

1. In the Search results list, select the check boxes next to the messages, and click Restore.

The Message Restore Wizard starts.

2. On the Select Grouping Option page, select Group messages by mailboxes, and clickNext.


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3. On the Select Type of Target Storage page, select Home Exchange Server, and click Next.

4. On the Specify Target Domain page, in the Domain box, specify your test Active Directorydomain. When finished, click Next.

5. On the How to Handle Missing Target Mailboxes? page, select Do not create missingmailboxes, and follow the instructions in the wizard to complete the message restoreoperation.

Restore Attachment

Step 1: Find Attachment in the Source Storage

To find attachment in the source storage





4. In the Find view, select Attachments in the Look for box.

5. In the Find words box on the Messages tab, type Test Attachment.

6. Click Find Now.


Step 2: Restore the Attachment

To restore the attachment

1. In the Search results list, select the check box next to the attachment, and click Restore.

The Attachment Restore Wizard starts.

2. Use the Restore to folder box to enter the path to the folder where you want to restore theattachment.

3. Click Next.

Wait while the wizard restores the selected attachment.

4. Click Finish to close the wizard.


Open the target folder to verify that the attachment is restored.


Before you start working with a new backup of the same Exchange store, you need to delete the old

registration information for that store along with the database files extracted from the earlier backup:

1. In the console tree, expand the Source Storages node, and select the Mailbox Store

subnode.

2. Select Action | Delete.

3. In the confirmation message box, click Yes.


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Register a Source Storage (Differential Backup)

To restore data from a differential backup, you need to register a source storagethe Exchange store

database, extracted from the full backup, and updated with the differential backup. The Add Storage

Wizard provides the facility to accomplish this.

First, you need to catalog both the full backup and the differential backup. The full backup is already

cataloged: you did this when you registered the source storage from that backup.

Therefore, you only need to catalog the differential backup and register the Exchange store from that

backup by using the Add Storage Wizard.

To register source storage from the differential backup

1. In the left pane of the Recovery Manager main window, select the console tree rootQuest

Recovery Manager for Exchange.




3. On the Select How to Add Storages page, select Access Exchange and/or Dominobackups directly, and click Next.

4. On the Add Exchange Stores and Domino Databases page, click Add.

5. In the Select Stores dialog box, click Catalog Backups.

The Catalog Wizard starts.

6. On the Select Type of Backup Media page, select Backup files, and click Next.

7. On the Add Backup Files page, click Add.8. Use thedialog box that opens to locate and select the file that holds the differential backup

(DifferentialBackup.bkf). When finished, click Open.

9. On the Add Backup Files page, click Next. Wait while the wizard catalogs the backup file.When the operation is complete, click Finish on the Cataloging Media page.

10. In the Select Stores dialog box, click the plus sign (+) next to the list entry representingthe malbox store.

11. In the Backup Dates column, select the check box next to the date that represents thedifferential backup, and click OK.

12. On the Add Exchange Stores and Domino Databases page, click Next.


Wait while the wizard extracts and registers the mailbox store database.

14. On the Add Storage Wizard Completed page, click Finish to close the wizard.

Once you have completed the Add Storage Wizard, Recovery Manager is ready to restore data from the

new source storage. You can restore mailbox items that were added after the creation of the full backup

(and thus not included in the full backup), as the new source storage also includes the data held in the

differential backup.

Before you register a source storage from the differential backup, clean up your test environment as

described inClean Up Your Test Environment on page 14.


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For example, you can restore the items that were added to the TestUser2 mailbox after you created the

full backup (seeTest Lab Setup on page 8). Use the steps described earlier in this section to restore

items from the new source storage (seeRestore Messages to Their Online Home Mailboxes on page 13

andRestore Attachment on page 14). You only need to change the name of the target mailboxspecify

TestUser2 rather than TestUser1 when selecting the target mailbox.

Restore Mailboxes to Separate .Pst Files

You can use Recovery Manager to restore entire mailboxes to a specified location. In this test, the

TestUser2 mailbox will be restored to a Personal Folders (.pst) file.

To restore mailboxes to separate .pst files

1. In the left pane of the Recovery Manager main window, select the console tree rootQuestRecovery Manager for Exchange.


2. In the task pad view, click anywhere in the Restore Mailboxes box.

Follow the instructions in the Mailbox Restore Wizard.

3. On the Add Mailboxes to Restore page, click Add.

4. In the dialog box that opens, expand the Mailbox Store node, and select the check box nextto the TestUser2 mailbox. When finished, click OK.

5. On the Add Mailboxes to Restore page, click Next.

6. On the Select Type of Target Storage page, click Restore each mailbox to a separate .pstfile, and click Next.

7. On the Specify Target .Pst Files Options page, click Browse to locate and select the folderwhere you want to create the target .pst file. When finished, click OK.

8. Follow the steps in the wizard to complete the restore operation.


You can use Microsoft Outlook or other mail client to open the TestUser2.pst file in the location you

specified in the Mailbox Restore Wizard and to verify that all the messages you deleted are now restored.

The Test folder is also restored along with all its contents.

Delete Items from the Test Mailbox

Use Microsoft Outlook or other mail client to delete the following items from the TestUser2 mailbox:

The messages with the subject Evaluation

The messages with the subject Test Attachment

The Test folder

After that, empty the Deleted Items folder in the TestUser2 mailbox.


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Export Messages to Individual .Msg Files

You can use Recovery Manager to find the messages you deleted from a mailbox and export them to

preferred format. In this test, messages are exported to separate .msg files.

Step 1: Find Messages in the Source StorageTo find messages in the source storage





4. In the Find view, select Messages in the Look for box.

5. In the Find words box on the Messages tab, type Evaluation.

6. Click Find Now.


Step 2: Export Messages

To export messages

1. In the Search results list, select the check boxes next to the messages, and click Restore.

The Message Restore Wizard starts.

2. On the Select Grouping Option page, select Do not group messages, and click Next.

3. On the Select Action for Messages page, select Export each message to a separate .msgfile, and click Next.

4. On the Specify Options for Target .Msg Files, click Browse to browse for and select thelocation where you want to generate target .msg files.

5. Click Next and follow the instructions in the wizard to complete the message exportoperation.


You can inspect the .msg files generated in the location you specified in Step 2: Export Messages to

verify that the messages are now exported to the selected format.

Evaluating Integration with Backup Software

This section describes how to register a source storage from a backup managed by third-party backupsoftware. Windows Backup is used as an example to illustrate how Recovery Manager integrates with

backup software. Similar procedures are applicable to other software, such as Symantec Veritas Backup

Exec, Veritas NetBackup, and Computer Associates BrightStor ARCserve Backup, provided that client

components of this software are installed on the computer running Recovery Manager. For details on

how to use third-party backup software in conjunction with Recovery Manager, see the Recovery

Manager User Guide.


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Recovery Manager integrates with backup software to locate and access existing Exchange backups,

regardless of the backup format, type of media, or storage device.

To provide interoperability with backup software, Recovery Manager offers the following methods for

registering storages from backups:

Access to backup server is only used to integrate with such backup software products as

EMC Legato NetWorker, IBM Tivoli Storage Manager, Microsoft Data Protection Manager, and InMage

DR-Scout. To integrate with other products, Recovery Manager uses Exchange Server emulation.

This section illustrates how to use the first of these methodsExchange Server emulation. In principle,

this method enables Recovery Manager to integrate with any backup software that is capable of backing

up and restoring Exchange Server data.

General steps in the restore process are:

Step 1: Start Exchange Server Emulation Using Recovery Manager

Step 2: Redirect Restore to the Recovery Manager Computer

Step 3: Restore Backup to Recovery Manager Step 4: Complete Registration of the Restored Database

In the scenario considered in this section, Windows Backup is running on the Exchange Server computer

while Recovery Manager is running on a different computer. As a result, Windows Backup restores the

backup to the remote Exchange Server. This scenario is typical when using the Exchange Server

emulation method. When restoring an Exchange backup, you must ensure that your backup software is

configured to restore data to a remote server.

METHOD DESCRIPTION

Exchange Server emulation The computer running Recovery Manager appears as an Exchange Server to

the backup software. You can restore Exchange Server backups by redirecting

the restore to the Recovery Manager computer.

Access to backup server Recovery Manager connects to a backup server that is part of the backup

infrastructure, issues requests for backups stored on that server, and uses

standard protocols to retrieve the backups and restore data from them.

Access to backup server is only used to integrate with such backup software

products as EMC Legato NetWorker, IBM Tivoli Storage Manager, Microsoft

Data Protection Manager, and InMage DR-Scout. To integrate with other

products, Recovery Manager uses the Exchange Server Emulation method.

Exchange Server emulation only works if Microsoft Exchange Server is not installed on the computer

running Recovery Manager.


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Before you start working with a new backup of the same Exchange store, you need to delete the

registered storage associated with that store along with the database files extracted from the earlier

backup.

To delete the registered storage and the extracted database files

1. In the console tree, expand the Source Storages node, and click the Mailbox Storesubnode.

2. Select Action | Delete.

3. In the confirmation message box, click Yes.

Step 1: Start Exchange Server EmulationUsing Recovery Manager

To start Exchange Server emulation

1. In the console tree, select Quest Recovery Manager for Exchange.The right pane displays the task pad view.



3. On the Select How to Add Storages page, select Access Exchange backups withthird-party software.

4. From the Select the software to access backups with list, select Windows Backup.

5. Click Next.

6. On the Specify Exchange Server Emulation Options page, select Exchange Server 2000,2003, or 2007,and click Next.


8. Wait until the Status box on the Emulating Exchange Server page displays Emulationstarted. Waiting for connection from backup application.

The computer running Recovery Manager now appears as an Exchange Server to the backupsoftware.

You can now restore Exchange backups to the Recovery Manager computer. The evaluation scenario

considered in this section assumes that Windows Backup is running on a different computer. Therefore,

you need to have Windows Backup redirect restore to the computer running Recovery Manager. The

procedure of redirecting restore to the computer running Recovery Manager is described inStep 2:

Redirect Restore to the Recovery Manager Computer on page 20.

The requirement to redirect restore to the remote computer is typical when you use backup software in

conjunction with Recovery Manager in the Exchange Server emulation mode. For instructions on how to

restore data to a remote Exchange Server by using your particular backup software, refer todocumentation from your backup software vendor.


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Step 2: Redirect Restore to the Recovery ManagerComputer

This subsection describes how to configure Windows Backup to restore Exchange data to the remote

computer running Recovery Manager.

To redirect resrtore to the Recovery Manager computer

1. On your test Exchange Server computer, run Windows Backup.

To run Windows Backup, selectStart | Run, type ntbackup, and then press ENTER.

2. If Windows Backup starts in the wizard mode, on the Welcome page, clear the Always startin wizard mode check box, and then click the Advanced Mode hyperlink.

3. Click the Backup tab, and then select Tools | Remote Store.

4. In the Remote Store dialog box, enter the name of the computer running RecoveryManager, and then click OK.

Windows Backup is now ready to restore an Exchange backup to the computer running

Recovery Manager.

Step 3: Restore Backup to Recovery Manager

To restore backup to Recovery Manager

1. In Windows Backup, click the Restore tab (Restore and Manage Media as for WindowsServer 2003).

2. In the left pane of the Restore tab, expand the File node.

3. Expand the node that represents the media containing your full backup (File |FullBackup.bkfas for Windows Server 2003), and then select the check box next to\Microsoft Information Store\First Storage Group.

In this step it is assumed that you created the full backup using Windows Backup on thisExchange Server computer (see 3.2 Create Full Backup on page 9).

4. Click Start Restore.

5. In the Restoring Database Store dialog box, do the following:

a) In the Restore To box, type the name of the computer running Recovery Manager.

b) In the Temporary location for log and patch files box, type a local path to a folder,such as C:\TempLogs. It is a local path on the computer running Recovery Manager. Thiscomputer must have enough free disk space to accommodate the log and patch files.

c) Select the Last Backup Set check box (Last Restore Set as for Windows Server 2003).

6. When finished, click OK.

7. Wait while Windows Backup restores the backup. When finished, in the Restore Progressdialog box, click Close.

Once you have completed these steps, go to the computer running Recovery Manager to completeregistration of the restored database. The relevant procedure is described inStep 4: Complete

Registration of the Restored Database on page 21.


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Step 4: Complete Registration of the Restored Database

On the Recovery Manager computer, proceed with the following steps in the Add Storage Wizard:

To complete registration of the restored database

1. On the Emulating Exchange Server page, click Next.2. Wait while the wizard registers the database.

3. When the operation is complete, click Finish to close the wizard.

Once you have completed the Add Storage Wizard, a new source storage named Mailbox Store appears

in the Source Storages node in the console tree. You can select the Mailbox Store storage and use

commands on theActionmenu to restore data from that storage (seeRestore Messages to Their Online

Home Mailboxes on page 13).


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Conclusion

You have completed some basic tasks using Recovery Manager for Exchange, and validated the product's

performance. You have now gained some insight into the capabilities of Recovery Manager, and can

determine if this product suits your needs.

For additional information about Recovery Manager, refer to the product documentation, which includes

Recovery Manager for Exchange Product Overview

Recovery Manager for Exchange User Guide

You can find these and other documents on the Recovery Manager for Exchange Web site at

http://www.quest.com/recovery-manager-for-exchange/.
http://www.quest.com/recovery-manager-for-exchange/http://www.quest.com/recovery-manager-for-exchange/

recovery manager exchange 4.8 evaluatorguide (english)

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