recovery management

- 1 - Copyright 2009 Freeform Dynamics Ltd

Recovery Management

Surely this is no longer a challenge?

Tony LockFreeform Dynamics Ltd

+44 7711 719113

[email protected]

- 2 - Copyright 2007 Freeform Dynamics LtdCopyright 2008 Freeform Dynamics Ltd.Copyright 2009 Freeform Dynamics Ltd.

What is going on?

Current IT InitiativesThe Advent of VirtualisationThe Challenges for Backup and Recovery

ManagementManaging InformationConclusions


The view at the end of 2008...

Is IT funding in your organisation generally on the

way up or down?

Has the ‘credit crunch’ had an impact on IT investment in

your company?


If you are expecting an impact in 2009, how great do you think it will be? (November 2008)

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Corporate (>5000 emps)

Mid-Market (250-5000 emps)

SMB (<250 emps)

DevastatingSignificant cut backs across the boardCut backs in selected areas (e.g. non critical)No more than a bit of general belt tighteningN/A - Don't expect an effect


Do you have or are you planning to begin initiatives over the next 6 months in any of the following areas?

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Virtualisation - serversGeneral infrastructure optimisation

Mobile and remote accessWorkforce communication and collaboration

Custom application developmentEnhancement of external web presence

Content management, workflow and BPMGovernance, compliance and risk managementPolicy-based security and identity managementImplementation of new packaged applications

Storage and/or information lifecycle managementDesktop upgrade/modernisation

Virtualisation - storageOptimisation of power usage and management

IT best practice delivery (ITIL, COBIT, etc)Green computing

Deployment of business intelligence softwarePackaged application consolidation/replatforming

Service oriented software development approachesOutsourcing and/or managed services

Automation of supply chain and/or other B2B activityThin client adoption

Software as a service (SaaS)Virtualisation – desktop

Social computing and/or Web 2.0

Current initiative Planned in next 6 months No current or imminent activity Don't know

Mid-Market


What is going on?




The virtualisation feel-good factor 250-4999 employees


However, knowledge levels are low

What is your current level of

knowledge and

experience of virtualisation?


VirtualisationServers Storage Desktops


The impact of virtualisation

On hardware acquisition strategy

On management and support processes


Licensing is a major challenge

Are you happy with existing licensing models as applied to virtual systems?


Adoption can only accelerate through downturn BUT

Management and process challenges

await

Flexibility needs new budgetary

models

Architectural convergence required to

unlock power

A bright future for virtualisation?


What is going on?




Isn’t Backup and Recovery sorted already?►Organisations still face challenges with backup

Volume of data to be protectedBackup windowsSecurity of backup data

►Recovery capabilities are rarely “tested”Except when there is a real world demand to recover data

►There is a lack of specialist data recovery / protection skills in most mid-market companies

IT generalists who need to do everything not just backup and recovery

►An opportunity for channel suppliers to step in Professional servicesManaged Services


What is the status of your capability in the following areas? (EMEA)

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Backup and restore capability

Workflow and document management

General storage archiving and retrieval

Email archiving and retrieval

Federated search and discovery acrossrepositories

Centrally coordinated records management

Classification of information assets by businessvalue

Information destruction according to policy

IT security management capability

Disaster recovery and business continuity

Fully implemented or working on now Future initiative No need or interest Not answered


What is the status of your capability in the following areas? (%age stating the area is a future initiative)

FS PS Telco HC O&G Gen

Backup and restore capability 24% 21% 5% 20% 28% 19%

Centrally coordinated records management 30% 36% 25% 42% 38% 35%

Classification of information assets by business value 48% 36% 38% 48% 41% 35%

Disaster recovery and business continuity 15% 33% 26% 24% 19% 45%

Email archiving and retrieval 32% 28% 27% 36% 54% 47%

Federated search and discovery across repositories 36% 35% 38% 40% 49% 28%

General storage archiving and retrieval 15% 23% 14% 27% 31% 39%

Information destruction according to policy 26% 24% 26% 30% 43% 33%

IT security management capability 13% 29% 16% 35% 36% 43%

Workflow and document management 23% 24% 20% 27% 24% 24%


Has regulatory compliance or governance been a specific driver in enhancing any of the following?

0% 10% 20% 30% 40% 50% 60%





Federated search and discovery across repositories


Classification of information assets by business value




View risk very broadly across the business View risk in specific areas only


To what degree are the following used in your data centres and how is this changing?

-40% -20% 0% 20% 40% 60% 80%

Decreasing Increasing

0% 20% 40% 60% 80% 100%

Frequent disk todisk backup

High speed tapebackup

Simple mirroring ofstorage devices

Continuous dataprotection solutions

Smart distributeddata replication

High Medium Low


What is going on?




Has regulatory compliance or governance been a specific driver in enhancing any of the following?

0% 10% 20% 30% 40% 50% 60%







Federated search and discovery across repositories


Classification of information assets by business value



At the highest level, what is your approach to information retention?

0% 10% 20% 30% 40% 50%

We operate a rulesbased information

retention policy

Our policy is to keepeverything

We don't have aninformation policy

Analyst notes:Over 70% of organisations have rules – but 40% only have one rule – keep everything – this is better than nothing but is problematic in itself without advanced info management capabilities which we know most do not possess.

Then we have the (almost) 25% with no policies whatsoever.


How much of the information generated or received electronically within your organisation is it necessary to store persistently for business or regulatory reasons?

0% 10% 20% 30%

More than 75%

50-75%

25-50%

10-25%

Less than 10%

We are currently trying to work this out

Not sure

The challenge is not just about what to keep or throw away, (although we know this is an issue too), for many organisations the challenge is to find a balance between cost and management capabilities.


How much of the information generated or received electronically within your organisation is it necessary to store persistently for business or regulatory reasons?

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Financial Services

Public sector

Telecoms

Healthcare

Oil & Gas

General industry/commercial

More than 75% 50-75% 25-50% 10-25% Less than 10% We are currently trying to work this out Not sure


How frequently does the IT department have to deal with information governance related incidents? (Industry Sector)

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Financial Services

Public sector

Telecoms

Healthcare

Oil & Gas

General industry/commercial

Most days Most weeks Most months Less frequently Unsure


Could you put a value or percentage on how much of your IT budget would be spent on information governance related investments in the next 12 months? (Summary)

0% 10% 20% 30%

21+%

11-20%

5-10%

1-5%

0%

Unsure

Not answered


What is going on?




Desirable features of Recovery Management?

►SafeCertainty of successEncryption if wanted / needed

►FastTo Backup and To Recover

►Simple to useCertainty of successD2D, D2T, D2D2T all supportedDe-duplicationOff site / SaaS / Managed Services

►Work with major applications►Cost Effective

Minimum consumption of Tapes, Power and human Resources

►Easy to license


► Virtualisation is happening Server and Storage

► Backup is still a major challenge for many organisations Volume of data Speed Security Costs

► Recovery is an even bigger issue► Testing of data protection and recovery processes does not

happen enough Except in live scenarios

► The Channel has strategic and tactical roles to help organisations implement effective data recovery capabilities.

Summary

recovery management

Technology

impact

5000 emps