Recover Windows usingDiagnostics and Recovery Toolset

About this session

• Special “one-off” session to introduce you to Microsoft’s Premier tool to troubleshoot and fix PCs

• Future sessions will be on an “on-demand” basis in order to meet business needs

Objectives

• Identify our issues as computer users and technicians

• Use DaRT to solve our issues

Your Facilitator…

Zeshan SattarCurriculum Manager, Zenos

zeshan@zenos.com

@zeshandotcom

Using the Emoticons

Raise hand

Tick for YesCross for No

Express your mood.If you need to go away from the keyboard, use

the coffee cup.

Using Chat

Communicate with other participants

using chat

Using the Annotation Tools

Ice Breaker Movie Quotes

Raise Your Hand to answer

"Hasta la vista, baby."

“Show me the money”

"Stupid is as stupid does”

"On my signal, Unleash Hell”

“I see dead people”

“You can’t handle the

truth”

“I’ll be back”

Recover Windows using DiagnosticsandRecoveryToolset

Objectives

• Identify our issues as computer users and technicians

• Use DaRT to solve our issues

What best describes your IT role either at home or work?

IT User IT Enthusiast IT Technician IT Network Admin

Answer the question using the Poll

How big is your organisation?

Less than 50 computers

51 - 499 computers More than 500

computers

Place your name pointer on the appropriate building

Broken Windows

Have you ever forgotten your password?

Type your answer into Chat. Do not send!

Have you ever deleted an important file by accident?

Give me a tick to say Yes or a cross to say No

Have you ever thought about donating your computer to charity?

Raise your hand to comment

Who you gonna call?

What is DaRT?

14 unique tools

Reduces downtime

Accelerates PC Management

Locksmith

Reset ANY user account password

Requires: – DaRT media– Physical access

File Restore

Recover deleted files and folders

Requires: – DaRT media– Physical access

Disk Wipe Deletes ALL data on a hard drive

Requires: – DaRT media– Physical access

Demo Time

Which DaRT tool should I use…?

Match the scenario with the best toolYou need to access a file on an

unbootable / unreadable PC

You have malware on your PC and real time scanning doesn’t work

You download and install a Service Pack and then Windows fails to boot.

You want to give your old laptop to a friend and want to make sure that all

your data is deleted.

You need to access your child’s PC, but they have changed the administrator’s password

A program that starts automatically crashes your computer when you

login.

Locksmith

File Explorer

Disk Wipe

AutoRuns

Standalone sweeper

Hotfix uninstall

AnswersYou need to access a file on an

unbootable / unreadable PC File Explorer

You have malware on your PC and real time scanning doesn’t work Standalone Sweeper

You download and install a Service Pack and then Windows fails to boot. Hotfix Uninstall

You want to give your old laptop to a friend and want to make sure that all

your data is deleted.Disk Wipe

You need to access your child’s PC, but they have changed the administrator’s password

Locksmith

A program that starts automatically crashes your computer when you

login.AutoRuns

Could DaRT have helped?

History

• Mark Russonovich

• SysInternals

• Part of MDOP

Available with:

Software Assurance

Windows Intune

TechNet Subscription

MSDN Academic Alliance

Call to Action

• Talk to your organisation’s IT department

• Get a copy of MDOP

• Use DaRT

Summary

• Identified our issues as computer users and technicians

• Used DaRT to solve our issues

Any Questions?

Useful Web Links

• Official website:http://bit.ly/sSEm5

• Video Tour:http://bit.ly/p71MbW

• Technical Specification:http://bit.ly/d3lo3G

• SysInternals Website:http://bit.ly/mFIRPD

Contact Details

Zeshan SattarCurriculum Manager, Zenos

zeshan@zenos.com

@zeshandotcom

How to Log out

• Go to File and click: End Training Session

• You will be prompted with a message whether you want to save any files.