recommended antennas guide
TRANSCRIPT
Tsunami QB-8100/MP-8100 Series Recommended Antennas
Tsunami QB-8100 Antenna Installation Guide
Copyright©2009 Proxim Wireless Corporation, San Jose, CA. All rights reserved. Covered by one or more of the following U.S. patents: 5,231,634; 5,875,179; 6,006,090; 5,809,060; 6,075,812; 5,077,753. This manual and the software described herein are copyrighted with all rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language in any form by any means without the written permission of Proxim Wireless Corporation.Trademarks
TrademarksTsunami, Proxim, and the Proxim logo are trademarks of Proxim Wireless Corporation. All other trademarks mentioned herein are the property of their respective owners.
Safety and Regulatory InformationSee the Tsunami QB-8100/MP-8100 product CD for important Safety and Regulatory information.
Tsunami QB-8100/MP-8100 Series Recommended Antennas
Version 1.0P/N 77039, July 2009
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Tsunami QB-8100 Antenna Installation Guide
1 Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5Who Should Use This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6Antenna Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Flat Panel Directional Antennas. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8Sector Antennas. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
2 Recommended 2.4 GHz Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10Sector Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
12 dBi Directional Wide Angle Antenna (120°) (848 515 706) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1114 dBi Sector Antenna (60°) (2400-SA60-14) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1317 dBi Sector Antenna (MA-WC24-17) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Panel Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1720 dBi Panel Antenna (MA-WA25-20) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1814 dBi Directional Panel Antenna (1086-PA24-14) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
3 Recommended 4.9 GHz Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21Sector Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
17 dBi MIMO Antenna (60°) (MA-WC55-DS17). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2214 dBi Sector Antenna (120°) (5054-SA120-14) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2317 dBi Sector Antenna (60°) (5054-SA60-17) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2620 dBi Sector Antenna (MA-WB55-20) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Panel Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3019 dBi MIMO Antenna (PRX09-200250) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3023.5 dBi MIMO Antenna (MA-WA56-DP25N) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3230 dBi Panel Antenna (MA-WA55-30) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3510 dBi Panel Antenna (1086-PA49-10) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3621 dBi Panel Antenna (1086-PA49-21) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
4 Recommended 5 GHz Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40Sector Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
14 dBi Sector Antenna (120°) (5054-SA120-14) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4117 dBi Sector Antenna (60°) (5054-SA60-17) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4317 dBi MIMO Sector Antenna (60°) (MA-WC55-DS17) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4420 dBi Sector Antenna (MA-WB55-20) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46Other Recommended Sector Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Panel Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4819 dBi MIMO Antenna (PRX09-200250) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4815 dBi Window Antenna (5054-WA-15-STN) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5118 dBi Panel Antenna (5054-PA-18) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5323 dBi Panel Antenna (5054-PA50-23) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5523.5 dBi MIMO Antenna (MA-WA56-DP25N) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5630 dBi Panel Antenna (MA-WA55-30) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
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Tsunami QB-8100 Antenna Installation Guide
Other Recommended Panel Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
5 Technical Services and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
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Tsunami QB-8100/MP-8100 System Recommended Antennas
1
IntroductionThis Recommended Antennas guide supplements the Tsunami QB-8100/MP-8100 Antenna Installation Guide.
The Antenna Installation Guide explains how to install and set up an outdoor antenna with the Tsunami QB-8100/MP-8100 hardware devices.
This guide does not explain how to erect antenna masts, nor how to install a safety grounding system. These prerequisites must be in place before installing the directional antenna.
See the following sections:
• Who Should Use This Guide• Antenna Types
5
Introduction
1.1 Who Should Use This GuideThe installation of outdoor wireless links requires technical expertise. At the very least, you should be able to:
• Install and configure the network components, such as the radio hardware.
• Understand, or have a working knowledge of, installation procedures for network operating systems using Microsoft Windows.
• Mount the outdoor antenna and surge arrestor. Antenna installation must be provided by professional installers.
NOTE: A basic rule for selecting a combination of cables and antennas is that no combination is allowed unless explicitly approved in the Tsunami QB-8100/MP-8100 Antenna Installation Guide for your QB-8100/MP-8100 model. Therefore, always use Tsunami QB-8100/MP-8100 Recommended Antennas in combination with “Chapter 4. Determining Range and Clearance” of the Antenna Installation Guide to select the correct type of antenna equipment and to inform your antenna installer and LAN administrator about the impact of regulatory constraints on their job or activities.
WARNING: The outdoor antennas to be used with these products are intended for mounting on an antenna tower, on a roof, or on the side of a building. Installation is not to be attempted by someone not trained or experienced in this type of work. The antenna must be installed by a suitably trained professional installation technician or by a qualified antenna installation service. The site prerequisites must be checked by a person familiar with the national electrical code and with other regulations governing this type of installation.
IMPORTANT!
Local radio regulations or legislation may impose restrictions on the use of specific combinations of:
• Low-loss antenna cables and outdoor antennas
• Radio channels selected at the radios that are connected to specific outdoor antennas
At all times, it is the customer’s responsibility to ensure that an outdoor antenna installation complies with local radio regulations. The customer must verify that:
• The antenna installer is aware of these regulations
• The correct cable type and surge arrestor have been used
Proxim Wireless Corporation and its resellers or distributors are not liable for any damage or violation of government regulations that may arise from failing to comply with these guidelines.
If you are not certain about the regulations that apply in your country, consult your local Proxim Wireless Corporation Sales Office.
Tsunami QB-8100/MP-8100 System Recommended Antennas 6
Introduction
1.2 Antenna TypesWireless radios generate signals on a given frequency. Antennas distribute that signal through the air in a particular pattern. Antennas take a given power output and make it reach further by reducing directions along which the signal is radiated. Concentrating the signal on your workspace makes better use of your wireless radio’s power output. Stations inside your workspace get stronger coverage and, therefore, higher speed. Directing the signal where you want it also means less signal where you don’t want it; stations outside your workspace get little or no coverage.
Directional antennas (omni, sector, parabolic, flat) provide maximum range, but due to their narrow beamwidth, these antennas require precise antenna alignment to achieve optimal performance. The higher the antenna gain, the more precise the alignment should be.
Directional antennas are typically used to connect:
• A Base Station and a Subscriber Station in a point-to-point link
• A Subscriber Station in a point-to-multipoint network
See the following sections:
• Flat Panel Directional Antennas• Sector Antennas
Tsunami QB-8100/MP-8100 System Recommended Antennas 7
Introduction
1.2.1 Flat Panel Directional Antennas
Flat panel directional antennas produce hemispherical coverage, spreading away from the mount point at a width of 30 to 180 degrees typically. Concentrating the signal on this smaller area increases system range.
Figure 1-1 Flat Panel Antenna Coverage
1.2.2 Sector Antennas
Sector antennas are high-gain directional antennas. These cylinders contain a boom supporting thin vertical rods. The signal propagates off the front of the boom. Note that some signal (back lobes) fall behind the boom. Sector antennas create higher gain by producing narrower beams (20 – 80 H, 14 – 64 V).
The wide-angle sector antenna is a good Base Station antenna for hilly terrain. It combines a wide opening angle “sector” with relatively high gain. The mounting brackets allow tilting of the antenna. This antenna also is used when the amount of traffic in a cell is too high for a single Base Station with an omni-directional antenna. The wide-angle antenna allows dividing the cell into three sectors that each can be serviced by a Base Station.
Figure 1-2 Sector Antenna Coverage
1.2.3 Summary
1.2.3.1 Flat Panel Directional Antenna
A flat panel antenna is frequently used for sectorized base station installations where it is desirable to provide coverage in a limited azimuthal direction. This is useful in providing reduced interference from out of coverage areas and increasing throughput by increased signal strength inside in coverage areas. Since a reduced azimuth area is covered, the radio sees fewer subscribers and can provide increased bandwidth to each.
1.2.3.2 Sector
Sector antennas are better for corridors, hallways, tunnels, long narrow buildings, and point-to-point medium range connections between outdoor bridges (for example, connecting two buildings in an office park or campus). Be wary of back lobes, but the sector’s narrow beam will reduce unwanted peripheral exposure in the focal direction.
Horizontal and Vertical
Tsunami QB-8100/MP-8100 System Recommended Antennas 8
Introduction
NOTE:
• All Proxim radios require professional installation.
• Antennas with gain less than 5 dBi are not allowed.
• Antennas of other makes can be used with the, but must be of the same type, dimensions, and gain as those listed.
Tsunami QB-8100/MP-8100 System Recommended Antennas 9
Tsunami QB-8100/MP-8100 System Recommended Antennas
2
Recommended 2.4 GHz Antennas• Sector Antennas• Panel Antennas
10
Recommended 2.4 GHz Antennas
2.1 Sector Antennas• 12 dBi Directional Wide Angle Antenna (120°) (848 515 706)• 14 dBi Sector Antenna (60°) (2400-SA60-14)• 17 dBi Sector Antenna (MA-WC24-17)
2.1.1 12 dBi Directional Wide Angle Antenna (120°) (848 515 706)
2.1.1.1 Electrical Specifications
2.1.1.2 Environmental and Mechanical Specifications
Frequency Range 2400 MHz to 2500 MHz
VSWR Less than 2 : 1 nominal
Nominal Impedance 50 Ohms
Gain 12 dBi
Polarization Linear, Vertical
Connector Type Standard N Female
HPBW/Horizontal 125°
HPBW/Vertical 13°
Power Handling 10 W
Wind Survival 200 km/hr
Temperature Range -40 to +60 °C
Humidity 100% at 25 °C
Size 181 x 537 x76 mm
Tsunami QB-8100/MP-8100 System Recommended Antennas 11
Recommended 2.4 GHz Antennas
2.1.1.3 Antenna Patterns
Azimuth Plane (Horizontal) Elevation Plane (Vertical)
Tsunami QB-8100/MP-8100 System Recommended Antennas 12
Recommended 2.4 GHz Antennas
2.1.2 14 dBi Sector Antenna (60°) (2400-SA60-14)
2.1.2.1 Electrical Specifications
2.1.2.2 Environmental and Mechanical Specifications
Frequency Range 2400 MHz to 2500 MHz
VSWR 1.8 : 1 maximum
Nominal Impedance 50 Ohms
Gain 14 dBi
Polarization Linear, Vertical
Connector Type N Jack
Power Handling 5 W (cw)
HPBW/Horizontal 65°
HPBW/Vertical 13°
Front to Back Ratio 25 dB
Downtilt 0°
Wind Survival 216 km/hr
Temperature range -40 to +80 °C
Humidity 100% at 25 °C
Size 620 x 88 x 70 mm
Radome Color Gray-White
Radome Material ABS, UV Resistant
Weight 5.55 kg
Tsunami QB-8100/MP-8100 System Recommended Antennas 13
Recommended 2.4 GHz Antennas
2.1.2.3 Antenna Patterns
Tsunami QB-8100/MP-8100 System Recommended Antennas 14
Recommended 2.4 GHz Antennas
2.1.3 17 dBi Sector Antenna (MA-WC24-17)
2.1.3.1 Electrical Specifications
2.1.3.2 Mechanical Specifications
Frequency range 2.3 - 2.7 GHz
Gain 17 dBi
VSWR, max. 1.7:1
3 dB Beam-Width, H-Plane, typ. 60 °
3 dB Beam-Width, E-Plane, typ. 8 °
Side Lobes, min. -13 dB
Polarization Linear Vertical
Cross Polarization, typ. -20 dB
Front to Back Ratio, min. -24 dB
Input power, max 50 Watt
Input Impedance 50 Ohm
Lightning Protection DC Grounded
Dimensions (HxWxD) 800 x 120 x 65 mm (31.5" x 4.7" x 2.6")
Weight 1.2 kg
Connector N-Type, Female
Back Plane Aluminum; protected through chemical passivation
Radome UV Protected Plastic
Mount MNT-5
Tsunami QB-8100/MP-8100 System Recommended Antennas 15
Recommended 2.4 GHz Antennas
Environmental Specifications
Operating Temperature Range -40° C to +65° C
Vibration According to IEC 60721-3-4
Wind Load 200 km/h (survival)
Flammability UL94
Water Proofing IP-65
Humidity ETS 300 019-1-4, EN 302 085 (annex. A.1.1)
Ice and Snow 25mm radial (survival)
Salt Fog According to IEC 68-2-11
Service Life > 10 years
Tsunami QB-8100/MP-8100 System Recommended Antennas 16
Recommended 2.4 GHz Antennas
2.2 Panel Antennas• 20 dBi Panel Antenna (MA-WA25-20)• 14 dBi Directional Panel Antenna (1086-PA24-14)
Tsunami QB-8100/MP-8100 System Recommended Antennas 17
Recommended 2.4 GHz Antennas
2.2.1 20 dBi Panel Antenna (MA-WA25-20)
2.2.1.1 Electrical Specifications
2.2.1.2 Mechanical Specifications
2.2.1.3 Environmental Specifications
Frequency range 2.3 - 2.7 GHz
Gain, typ. 20 dBi @ 2.5-2.7, 19 @2.3-2.5
VSWR, max. 1.8:1
3 dB Beam-Width, H-Plane, typ. 17 °
3 dB Beam-Width, E-Plane, typ. 17 °
Side Lobes, min. -13 dB
Polarization Linear,Vertical or Horizontal
Cross Polarization, min. -20 dB
Front to Back Ratio, min. -35 dB
Input power, max 50 Watt
Input Impedance 50 Ohm
Lightning Protection DC Grounded
Dimensions (HxWxD) 370 x 370 x 40 mm (14.5" x14.5" x1.6")
Weight 2 kg
Connector N-Type, Female
Back Plane Aluminum; protected through chemical passivation
Radome UV Protected, Polycarbonate
Operating Temperature Range -40° C to +65° C
Vibration According to IEC 60721-3-4
Tsunami QB-8100/MP-8100 System Recommended Antennas 18
Recommended 2.4 GHz Antennas
2.2.2 14 dBi Directional Panel Antenna (1086-PA24-14)
2.2.2.1 Electrical Specifications
2.2.2.2 Environmental and Mechanical Specifications
Wind Load 200 km/h (survival)
Flammability UL94
Water Proofing IP-65
Humidity ETS 300 019-1-4, EN 302 085 (annex. A.1.1)
Salt Fog According to IEC 68-2-11
Ice and Snow 25mm radial (survival)
Service Life >10 Years
Frequency Range 2400 MHz - 2500 MHz
VSWR 1.5 : 1 maximum
Nominal Impedance 50 Ohms
Gain 14 dBi
Polarization Linear, Vertical
Connector Type Standard N Female
HPBW/Horizontal 30°
HPBW/Vertical 30°
Front to Back Ratio 15 dB
Downtilt 0°
Power Handling 50 W (cw)
Wind Survival 216 km/hr
Temperature Range -40 to +80 °C
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Recommended 2.4 GHz Antennas
2.2.2.3 Antenna Patterns
Humidity 95% at 25 °C
Lightning Protection DC Ground
Radome Color Gray-White
Radome Material ABS
Weight 407 g
Size 200 x 200 x 50 mm
Tsunami QB-8100/MP-8100 System Recommended Antennas 20
Tsunami QB-8100/MP-8100 System Recommended Antennas
3
Recommended 4.9 GHz Antennas• Sector Antennas• Environmental Specifications• Environmental Specifications
21
Recommended 4.9 GHz Antennas
3.1 Sector Antennas• 17 dBi MIMO Antenna (60°) (MA-WC55-DS17)• 14 dBi Sector Antenna (120°) (5054-SA120-14)• 17 dBi Sector Antenna (60°) (5054-SA60-17)• 20 dBi Sector Antenna (MA-WB55-20)
3.1.1 17 dBi MIMO Antenna (60°) (MA-WC55-DS17)
NOTE: This antenna is applicable only for QB-8100 devices.
Tsunami QB-8100/MP-8100 System Recommended Antennas 22
Recommended 4.9 GHz Antennas
3.1.1.1 Electrical Specifications
3.1.1.2 Mechanical Specifications
3.1.1.3 Environmental Specifications
3.1.2 14 dBi Sector Antenna (120°) (5054-SA120-14)
Frequency range 4.9 - 6.1 GHz
Gain, typ. 17dBi
VSWR, max. 1.7:1
Polarization Dual, Slant ±45°
3 dB Beam-Width, H-Plane, typ. 60 °
3 dB Beam-Width, E-Plane, typ. 8 °
Front to Back Ratio. -25 dB
Port to Port Isolation -30 dB
Input power, max 20 Watt
Input Impedance 50 Ohm
Lightning Protection DC Grounded
Dimensions (HxWxD) 370 x 370 x 40 mm (14.5" x14.5" x1.6")
Weight 1.8 kg
Connector 2 x N-Type, Female
Back Plane Aluminum; protected through chemical passivation
Radome UV Protected Plastic
Mount MNT-22
Operating Temperature Range -40° C to +65° C
Vibration According to IEC 60721-3-4
Wind Load 200 km/h (survival)
Flammability UL94
Water Proofing IP-67
Humidity ETS 300 019-1-4, EN 302 085 (annex. A.1.1)
Salt Fog According to IEC 68-2-11
Ice and Snow 25mm radial (survival)
Tsunami QB-8100/MP-8100 System Recommended Antennas 23
Recommended 4.9 GHz Antennas
3.1.2.1 Electrical Specifications
Frequency Range 4945 MHz - 5875 MHz
VSWR 2.0 : 1 maximum
Nominal Impedance 50 Ohms
Gain 12.5 dBi (max)
Polarization Linear, Vertical
Connector Type N-type Female
HPBW/Horizontal 120°
HPBW/Vertical 6°
Front to Back Ratio 30°
Downtilt 0°
Tsunami QB-8100/MP-8100 System Recommended Antennas 24
Recommended 4.9 GHz Antennas
3.1.2.2 Environmental and Mechanical Specifications
3.1.2.3 Antenna Patterns
Wind Survival (per EIA-222-F at 100’ height) 216 km/hr
Temperature Range -40 to +80 °C
Humidity 95% at 25 °C
Lightning Protection DC Ground
Size 620 x 88 x 70 mm
Radome Color Gray
Radome Material ABS
Weight 555 g
Tsunami QB-8100/MP-8100 System Recommended Antennas 25
Recommended 4.9 GHz Antennas
3.1.3 17 dBi Sector Antenna (60°) (5054-SA60-17)
3.1.3.1 Electrical Specifications
3.1.3.2 Environmental and Mechanical Specifications
Frequency Range 4945 MHz - 5875 MHz
VSWR 2.0 : 1 maximum
Nominal Impedance 50 Ohms
Gain 16.5 dBi
Polarization Linear, Vertical
Connector Type N-type Female
HPBW/Horizontal 60°
HPBW/Vertical 6°
Power Handling 5 W (cw)
Downtilt 0°
Wind Survival (per EIA-222-F at 100’ height) 216 km/hr
Temperature Range -40 to +90 °C
Humidity 95% at 25 °C
Lightning Protection DC Ground
Size 620 x 88 x 70 mm
Radome Color Gray
Radome Material ABS
Weight 565 g
Tsunami QB-8100/MP-8100 System Recommended Antennas 26
Recommended 4.9 GHz Antennas
3.1.3.3 Antenna Patterns
Tsunami QB-8100/MP-8100 System Recommended Antennas 27
Recommended 4.9 GHz Antennas
3.1.4 20 dBi Sector Antenna (MA-WB55-20)
3.1.4.1 Electrical Specifications
3.1.4.2 Mechanical Specifications
3.1.4.3 Environmental Specifications
Frequency range 4.9 - 6.1 GHz
Gain 20 dBi
VSWR, max. 1.8:1
3 dB Beam-Width, H-Plane, typ. 30 °
3 dB Beam-Width, E-Plane, typ. 8 °
Side Lobes, min. ETSI EN 302 085 V1.2.3 â?“ CS1
Polarization Linear Vertical
Cross Polarization, typ. ETSI EN 302 085 V1.2.3 â?“ CS1
Port to Port Isolation ETSI EN 302 085 V1.2.3 â?“ CS1
Front to Back Ratio, min. ETSI TS3, TS4, TS5
Input power, max 50 Watt
Input Impedance 50 Ohm
Lightning Protection DC Grounded
Dimensions (HxWxD) 573 x 120 x 115 mm (22.6" x 4.7" x 4.5")
Weight 1 kg
Connector N-Type, Female
Back Plane Aluminum; protected through chemical passivation
Radome UV Protected Polycarbonate
Mount MNT-22
Operating Temperature Range -40° C to +65° C
Tsunami QB-8100/MP-8100 System Recommended Antennas 28
Recommended 4.9 GHz Antennas
Vibration According to IEC 60721-3-4
Wind Load 200 km/h (survival)
Flammability UL94
Water Proofing IP-67
Humidity ETS 300 019-1-4, EN 302 085 (annex. A.1.1)
Ice and Snow 25mm radial (survival)
Salt Fog According to IEC 68-2-11
Service Life > 10 years
Tsunami QB-8100/MP-8100 System Recommended Antennas 29
Recommended 4.9 GHz Antennas
3.2 Panel Antennas• 19 dBi MIMO Antenna (PRX09-200250)• 30 dBi Panel Antenna (MA-WA55-30)
• 21 dBi Panel Antenna (1086-PA49-21)
3.2.1 19 dBi MIMO Antenna (PRX09-200250)
NOTE: This antenna is applicable only for MP-8100 devices.
Tsunami QB-8100/MP-8100 System Recommended Antennas 30
Recommended 4.9 GHz Antennas
3.2.1.1 Electrical Specifications
3.2.1.2 Environmental and Mechanical Specifications
3.2.1.3 Antenna Patterns
Pattern +45
Frequency Range 4.9 - 6.1 GHz
Gain 19 -21.5 dBi
VSWR 2.0:1(max.)
Polarization Linear, ±45
Horizontal HPBW 7.4° - 10.0°
Vertical HPBW 8.0° - 9.7°
Sidelobes level -4 dB (max.)
Front-to-back ratio -30 dB (max.)
Isolation 16 dB (min.)
Input impedance 50 Ohm
Cable Phi1.37, 320 mm x 2
Connector HRS U.FL x 2
Power handling 2 W (cw)
Lightning protection DC Ground
Survival wind speed 216 km/hr
Temperature -40 to +80 °C
Humidity 95% at 55 °C
Radome Color White
Radome Material ABS, UV Resistant
Weight 2 kg
Dimensions 360 x 360 x 30 mm
Waterproof IP-X7
Mount kit N/A
Tsunami QB-8100/MP-8100 System Recommended Antennas 31
Recommended 4.9 GHz Antennas
Pattern -45
3.2.2 23.5 dBi MIMO Antenna (MA-WA56-DP25N)
Note: This antenna is applicable only for QB-8100 devices.
Tsunami QB-8100/MP-8100 System Recommended Antennas 32
Recommended 4.9 GHz Antennas
Tsunami QB-8100/MP-8100 System Recommended Antennas 33
Recommended 4.9 GHz Antennas
3.2.2.1 Electrical Specifications
3.2.2.2 Mechanical Specifications
3.2.2.3 Environmental Specifications
Frequency range 4.9 - 5.875 GHz
Gain 23.5 dBi V-Pol:24.5 ± 1 dBi H-Pol:23.5 ± 1 dBi
VSWR, max. 1.7:1
3 dB Beam-Width, H-Plane, typ. 7 ° -9
3 dB Beam-Width, E-Plane, typ. 7 ° -9
Side Lobes, min. ETSI TS3, TS4, TS5
Polarization Linear, Vertical and Horizontal
Cross Polarization, typ. -25 dB
Port to Port Isolation - 30 dB
Front to Back Ratio, min. ETSI TS3, TS4, TS5
Input power, max 5 Watt
Input Impedance 50 Ohm
Lightning Protection DC Grounded
Dimensions (HxWxD) 370 x 370 x 40 mm (14.5" x14.5" x1.6")
Weight 2.1 kg
Connector 2 x N-Type, Female
Back Plane Aluminum; protected through chemical passivation
Radome UV Protected Polycarbonate
Mount MNT-22
Operating Temperature Range -40° C to +65° C
Vibration According to IEC 60721-3-4
Wind Load 200 km/h (survival)
Flammability UL94
Water Proofing IP-67
Humidity ETS 300 019-1-4, EN 302 085 (annex. A.1.1)
Salt Fog According to IEC 68-2-11
Service Life > 10 years
Tsunami QB-8100/MP-8100 System Recommended Antennas 34
Recommended 4.9 GHz Antennas
3.2.3 30 dBi Panel Antenna (MA-WA55-30)
3.2.3.1 Electrical Specifications
3.2.3.2 Mechanical Specifications
3.2.3.3 Environmental Specifications
Frequency range 4.9 - 6.1 GHz
Gain, typ. 30 dBi 4.9-5.15 & 5.875-6.1@ 29 dBi , 5.15-5.875 @ 30 dBi
VSWR, max. 1.7:1 @ 4.9-5.875, 1.9:1 @ 5.875-6.1
3 dB Beam-Width, H-Plane, typ. 5 °
3 dB Beam-Width, E-Plane, typ. 5 °
Side Lobes ETSI TS3, TS4, TS5
Polarization Linear,Vertical or Horizontal
Input power, max 50 Watt
Input Impedance 50 Ohm
Lightning Protection DC Grounded
Dimensions (HxWxD) 600 x 600 x 30 mm (23.5" x 23.5" x 1.2")
Weight 5 kg
Connector N-Type, Female
Back Plane Aluminum; protected through chemical passivation
Radome UV Protected, Plastic
Mount MNT-60
Operating Temperature Range -40° C to +65° C
Vibration According to IEC 60721-3-4
Tsunami QB-8100/MP-8100 System Recommended Antennas 35
Recommended 4.9 GHz Antennas
3.2.4 10 dBi Panel Antenna (1086-PA49-10)
3.2.4.1 Electrical Specifications
3.2.4.2 Environmental and Mechanical Specifications
Wind Load 200 km/h (survival)
Flammability UL94
Water Proofing IP-65
Humidity ETS 300 019-1-4, EN 302 085 (annex. A.1.1)
Salt Fog According to IEC 68-2-11
Service Life > 10 years
Frequency Range 4900 MHz - 5800 MHz
VSWR 2.0 : 1 maximum
Nominal Impedance 50 Ohms
Gain 10 dBi
Polarization Linear, Vertical
Connector Type N-type Jack
HPBW/Horizontal 45°
HPBW/Vertical 45°
Downtilt 0°
Power Handling 2 W (cw)
Wind Survival 216 km/hr
Temperature Range -40 to +80 °C
Humidity 95% at 25 °C
Size 114 x 114 x 40 mm
Tsunami QB-8100/MP-8100 System Recommended Antennas 36
Recommended 4.9 GHz Antennas
3.2.4.3 Antenna Patterns
Radome Color Light Gray
Radome Material ABS
Weight 107 g
Tsunami QB-8100/MP-8100 System Recommended Antennas 37
Recommended 4.9 GHz Antennas
3.2.5 21 dBi Panel Antenna (1086-PA49-21)
3.2.5.1 Electrical Specifications
3.2.5.2 Environmental and Mechanical Specifications
Frequency Range 4900 MHz - 5000 MHz
VSWR 1.7 : 1 maximum
Nominal Impedance 50 Ohms
Gain 21 dBi
Polarization Linear, Vertical
Connector Type N-type Jack
HPBW/Horizontal 10°
HPBW/Vertical 12°
Front to Back Ratio 30°
Power Handling 1 W (cw)
Wind Survival 216 km/hr
Temperature Range -40 to +80 °C
Humidity 95% at 25 °C
Size 320 x 320 x 18 mm
Radome Color Gray-White
Radome Material PC, UV Resistant
Weight 1.2 kg
Tsunami QB-8100/MP-8100 System Recommended Antennas 38
Recommended 4.9 GHz Antennas
3.2.5.3 Antenna Patterns
Tsunami QB-8100/MP-8100 System Recommended Antennas 39
Tsunami QB-8100/MP-8100 System Recommended Antennas
4
Recommended 5 GHz Antennas• Sector Antennas• Panel Antennas
40
Recommended 5 GHz Antennas
4.1 Sector Antennas• 14 dBi Sector Antenna (120°) (5054-SA120-14)• 17 dBi Sector Antenna (60°) (5054-SA60-17)• 17 dBi MIMO Sector Antenna (60°) (MA-WC55-DS17)• 17 dBi MIMO Sector Antenna (60°) (MA-WC55-DS17)
4.1.1 14 dBi Sector Antenna (120°) (5054-SA120-14)
4.1.1.1 Electrical Specifications
4.1.1.2 Environmental and Mechanical Specifications
Frequency Range 5150 MHz – 5875 MHz
VSWR 2.0 : 1 maximum
Nominal Impedance 50 Ohms
Gain 13.5 dBi
HPBW/Horizontal 120°
HPBW/Vertical 6°
Polarization Linear, Vertical
Downtilt 0°
Power Handling 5 W (cw)
Connector Type Standard N Female
Wind Survival 216 km/hr
Temperature Range -40 to +80 °C
Humidity 95% @ 25 °C
Lightning Protection DC Ground
Size 620 x 80 x 70 mm
Radome Color Gray
Tsunami QB-8100/MP-8100 System Recommended Antennas 41
Recommended 5 GHz Antennas
14 dBi Sector Antenna (120°) (5054-SA120-14) (continued)
4.1.1.3 Antenna Patterns
Radome Material ABS
Weight 555 g
Tsunami QB-8100/MP-8100 System Recommended Antennas 42
Recommended 5 GHz Antennas
4.1.2 17 dBi Sector Antenna (60°) (5054-SA60-17)
4.1.2.1 Electrical Specifications
4.1.2.2 Environmental and Mechanical Specifications
Frequency Range 5150 MHz – 5875 MHz
VSWR 2.0 : 1 maximum
Nominal Impedance 50 Ohms
Gain 16.5 dBi
HPBW/Horizontal 60°
HPBW/Vertical 6°
Polarization Linear, Vertical
Downtilt 0°
Power Handling 5 W (cw)
Connector Type N-type Female
Wind Survival (per EIA-222-F at 100’ height) 216 km/hr
Temperature Range -40 to +80 °C
Humidity 95% @ 25 °C
Lightning Protection DC Ground
Size 620 x 88 x 70 mm
Radome Color Gray
Radome Material ABS
Weight 530 g
Tsunami QB-8100/MP-8100 System Recommended Antennas 43
Recommended 5 GHz Antennas
4.1.2.3 Antenna Patterns
4.1.3 17 dBi MIMO Sector Antenna (60°) (MA-WC55-DS17)
NOTE: This antenna is applicable only for QB-8100 devices.
Tsunami QB-8100/MP-8100 System Recommended Antennas 44
Recommended 5 GHz Antennas
4.1.3.1 Electrical Specifications
4.1.3.2 Mechanical Specifications
4.1.3.3 Environmental Specifications
Frequency range 4.9 - 6.1 GHz
Gain, typ. 17dBi
VSWR, max. 1.7:1
Polarization Dual, Slant ±45°
3 dB Beam-Width, H-Plane, typ. 60 °
3 dB Beam-Width, E-Plane, typ. 8 °
Front to Back Ratio. -25 dB
Port to Port Isolation -30 dB
Input power, max 20 Watt
Input Impedance 50 Ohm
Lightning Protection DC Grounded
Dimensions (HxWxD) 370 x 370 x 40 mm (14.5" x14.5" x1.6")
Weight 1.8 kg
Connector 2 x N-Type, Female
Back Plane Aluminum; protected through chemical passivation
Radome UV Protected Plastic
Mount MNT-22
Operating Temperature Range -40° C to +65° C
Vibration According to IEC 60721-3-4
Wind Load 200 km/h (survival)
Flammability UL94
Water Proofing IP-67
Humidity ETS 300 019-1-4, EN 302 085 (annex. A.1.1)
Salt Fog According to IEC 68-2-11
Ice and Snow 25mm radial (survival)
Tsunami QB-8100/MP-8100 System Recommended Antennas 45
Recommended 5 GHz Antennas
4.1.4 20 dBi Sector Antenna (MA-WB55-20)
4.1.4.1 Electrical Specifications
4.1.4.2 Mechanical Specifications
Environmental Specifications
Frequency range 4.9 - 6.1 GHz
Gain 20 dBi
VSWR, max. 1.8:1
3 dB Beam-Width, H-Plane, typ. 30 °
3 dB Beam-Width, E-Plane, typ. 8 °
Side Lobes, min. ETSI EN 302 085 V1.2.3 â?“ CS1
Polarization Linear Vertical
Cross Polarization, typ. ETSI EN 302 085 V1.2.3 â?“ CS1
Port to Port Isolation ETSI EN 302 085 V1.2.3 â?“ CS1
Front to Back Ratio, min. ETSI TS3, TS4, TS5
Input power, max 50 Watt
Input Impedance 50 Ohm
Lightning Protection DC Grounded
Dimensions (HxWxD) 573 x 120 x 115 mm (22.6" x 4.7" x 4.5")
Weight 1 kg
Connector N-Type, Female
Back Plane Aluminum; protected through chemical passivation
Radome UV Protected Polycarbonate
Mount MNT-22
Operating Temperature Range -40° C to +65° C
Vibration According to IEC 60721-3-4
Tsunami QB-8100/MP-8100 System Recommended Antennas 46
Recommended 5 GHz Antennas
4.1.5 Other Recommended Sector Antennas
Wind Load 200 km/h (survival)
Flammability UL94
Water Proofing IP-67
Humidity ETS 300 019-1-4, EN 302 085 (annex. A.1.1)
Ice and Snow 25mm radial (survival)
Salt Fog According to IEC 68-2-11
Service Life > 10 years
Beamwidth Manufacturer Model Number Frequency Range Mid-Band Gain
60° MarsMTIMTIMTIRadioWavesRadioWaves
MA-WC50-5XMT-484026/NVMT-484026/NHMT-484033/NVSEC-55H-60-17SEC-55V-60-17
5.15 – 5.855.15 – 5.8755.15 – 5.8755.15 – 5.8755.25 – 5.855.25 – 5.85
1716 (Null-Fill)15 (h pol, NF)16.517 (hor pol)17
90° MarsMTIMTIMTIRadioWavesRadioWavesTelexTelex
MA-WD50-6XMT-484027/NVMT-484027/NHMT-484032/NVSEC-55H-90-16SEC-55V-90-1658015840
5.15 – 5.8755.15 – 5.8755.15 – 5.8755.15 – 5.855.25 – 5.855.25 – 5.855.725 – 5.8255.725 – 5.825
1614 (Null-Fill)14 (h pol, NF)1716 (hor pol)161215
120° MarsMTIMTIRadioWavesRadioWaves
MA-WE50-7XMT-484034/NVMT-484034/NHSEC-5V-120-14SEC-5V-120-16
5.15 – 5.8755.15 – 5.8755.15 – 5.8755.725 – 5.855.725 – 5.85
14.516.516.5 (hor pol)1416
Tsunami QB-8100/MP-8100 System Recommended Antennas 47
Recommended 5 GHz Antennas
4.2 Panel Antennas• 19 dBi MIMO Antenna (PRX09-200250)• 15 dBi Window Antenna (5054-WA-15-STN)• 18 dBi Panel Antenna (5054-PA-18)• 23 dBi Panel Antenna (5054-PA50-23)• 23.5 dBi MIMO Antenna (MA-WA56-DP25N)• 30 dBi Panel Antenna (MA-WA55-30)• Environmental Specifications
4.2.1 19 dBi MIMO Antenna (PRX09-200250)
NOTE: This antenna is applicable only for MP-8100 devices.
Tsunami QB-8100/MP-8100 System Recommended Antennas 48
Recommended 5 GHz Antennas
4.2.1.1 Electrical Specifications
4.2.1.2 Environmental and Mechanical Specifications
Frequency Range 4.9 - 6.1 GHz
Gain 19 -21.5 dBi
VSWR 2.0:1(max.)
Polarization Linear, ±45
Horizontal HPBW 7.4° - 10.0°
Vertical HPBW 8.0° - 9.7°
Sidelobes level -4 dB (max.)
Front-to-back ratio -30 dB (max.)
Isolation 16 dB (min.)
Input impedance 50 Ohm
Cable Phi1.37, 320 mm x 2
Connector HRS U.FL x 2
Power handling 2 W (cw)
Lightning protection DC Ground
Survival wind speed 216 km/hr
Temperature -40 to +80 °C
Humidity 95% at 55 °C
Radome Color White
Radome Material ABS, UV Resistant
Weight 2 kg
Dimensions 360 x 360 x 30 mm
Waterproof IP-X7
Mount kit N/A
Tsunami QB-8100/MP-8100 System Recommended Antennas 49
Recommended 5 GHz Antennas
4.2.1.3 Antenna Patterns
Pattern +45
Pattern -45
Tsunami QB-8100/MP-8100 System Recommended Antennas 50
Recommended 5 GHz Antennas
4.2.2 15 dBi Window Antenna (5054-WA-15-STN)
4.2.2.1 Electrical Specifications
4.2.2.2 Environmental and Mechanical Specifications
Frequency Range 5150 MHz – 5850 MHz
VSWR 2.0 : 1 maximum
Nominal Impedance 50 Ohms
Gain* 15 dBi
HPBW/Horizontal 45°
HPBW/Vertical 10°
Polarization Linear, Vertical
Downtilt 0°
Power Handling 20 W (cw)
Connector Type Standard N Female
Front-to-Back Ratio 18 dB
Impedance 50 Ohms
Wind Survival 180 km/hr
Temperature Range -40 to +80 °C
Humidity 95% @ 25 °C
Lightning Protection DC ground
Size 330 x 93 x 21 mm
Radome Color White
Radome Material ABS, UV Resistant
Weight 0.6 kgw
Tsunami QB-8100/MP-8100 System Recommended Antennas 51
Recommended 5 GHz Antennas
4.2.2.3 Antenna Patterns
Vertical Horizontal
Tsunami QB-8100/MP-8100 System Recommended Antennas 52
Recommended 5 GHz Antennas
4.2.3 18 dBi Panel Antenna (5054-PA-18)
4.2.3.1 Electrical Specifications
4.2.3.2 Environmental and Mechanical Specifications
Frequency Range 5250 MHz – 5785 MHz
VSWR 1.5 : 1 maximum
Nominal Impedance 50 Ohms
Gain 18 dBi
HPBW/Horizontal 18°
HPBW/Vertical 18°
Polarization Linear, Vertical
Downtilt 0°
Power Handling 10 W (cw)
Connector Type Standard N Female
Front-to-Back Ratio 30 dB
Wind Survival (per EIA-222-F at 100’ height) 216 km/hr
Temperature Range -40 to +80 °C
Humidity 95% @ 25 °C
Lightning Protection DC ground
Size 200 x 200 x 50 mm
Radome Color Light Gray
Radome Material ABS, UV Resistant
Weight 0.825 kgw
Tsunami QB-8100/MP-8100 System Recommended Antennas 53
Recommended 5 GHz Antennas
4.2.3.3 Antenna Patterns
Tsunami QB-8100/MP-8100 System Recommended Antennas 54
Recommended 5 GHz Antennas
4.2.4 23 dBi Panel Antenna (5054-PA50-23)
4.2.4.1 Electrical Specifications
4.2.4.2 Environmental and Mechanical Specifications
Frequency Range 5150 MHz – 5875 MHz
VSWR 2:0: 1 maximum
Nominal Impedance 50 Ohms
Gain 23 dBi
HPBW/Horizontal 9°
HPBW/Vertical 9°
Polarization Linear
Power Handling 5 W
Connector Type N Jack
Front-to-Back Ratio 30 dB
Wind Survival 216 km/hr
Temperature Range -40 to +80 °C
Humidity 95% @ 55 °C
Lightning Protection DC Ground
Size 320 x 320 x 18 mm
Radome Color Gray-White
Radome Material PC, UV Resistant
Weight 1.2 kg
Tsunami QB-8100/MP-8100 System Recommended Antennas 55
Recommended 5 GHz Antennas
4.2.4.3 Antenna Patterns
4.2.5 23.5 dBi MIMO Antenna (MA-WA56-DP25N)
Note: This antenna is applicable only for QB-8100 devices.
Tsunami QB-8100/MP-8100 System Recommended Antennas 56
Recommended 5 GHz Antennas
4.2.5.1 Electrical Specifications
4.2.5.2 Mechanical Specifications
4.2.5.3 Environmental Specifications
Frequency range 4.9 - 5.875 GHz
Gain 23.5 dBi V-Pol:24.5 ± 1 dBi H-Pol:23.5 ± 1 dBi
VSWR, max. 1.7:1
3 dB Beam-Width, H-Plane, typ. 7 ° -9
3 dB Beam-Width, E-Plane, typ. 7 ° -9
Side Lobes, min. ETSI TS3, TS4, TS5
Polarization Linear, Vertical and Horizontal
Cross Polarization, typ. -25 dB
Port to Port Isolation - 30 dB
Front to Back Ratio, min. ETSI TS3, TS4, TS5
Input power, max 5 Watt
Input Impedance 50 Ohm
Lightning Protection DC Grounded
Dimensions (HxWxD) 370 x 370 x 40 mm (14.5" x14.5" x1.6")
Weight 2.1 kg
Connector 2 x N-Type, Female
Back Plane Aluminum; protected through chemical passivation
Radome UV Protected Polycarbonate
Mount MNT-22
Operating Temperature Range -40° C to +65° C
Vibration According to IEC 60721-3-4
Wind Load 200 km/h (survival)
Flammability UL94
Water Proofing IP-67
Humidity ETS 300 019-1-4, EN 302 085 (annex. A.1.1)
Salt Fog According to IEC 68-2-11
Service Life > 10 years
Tsunami QB-8100/MP-8100 System Recommended Antennas 57
Recommended 5 GHz Antennas
4.2.6 30 dBi Panel Antenna (MA-WA55-30)
4.2.6.1 Electrical Specifications
4.2.6.2 Mechanical Specifications
4.2.6.3 Environmental Specifications
Frequency range 4.9 - 6.1 GHz
Gain, typ. 30 dBi 4.9-5.15 & 5.875-6.1@ 29 dBi , 5.15-5.875 @ 30 dBi
VSWR, max. 1.7:1 @ 4.9-5.875, 1.9:1 @ 5.875-6.1
3 dB Beam-Width, H-Plane, typ. 5 °
3 dB Beam-Width, E-Plane, typ. 5 °
Side Lobes ETSI TS3, TS4, TS5
Polarization Linear,Vertical or Horizontal
Input power, max 50 Watt
Input Impedance 50 Ohm
Lightning Protection DC Grounded
Dimensions (HxWxD) 600 x 600 x 30 mm (23.5" x 23.5" x 1.2")
Weight 5 kg
Connector N-Type, Female
Back Plane Aluminum; protected through chemical passivation
Radome UV Protected, Plastic
Mount MNT-60
Operating Temperature Range -40° C to +65° C
Vibration According to IEC 60721-3-4
Tsunami QB-8100/MP-8100 System Recommended Antennas 58
Recommended 5 GHz Antennas
4.2.7 Other Recommended Panel Antennas
Wind Load 200 km/h (survival)
Flammability UL94
Water Proofing IP-65
Humidity ETS 300 019-1-4, EN 302 085 (annex. A.1.1)
Salt Fog According to IEC 68-2-11
Service Life > 10 years
Type Manufacturer Model Number Frequency Range Mid-Band Gain
Panel SmartAntGabrielMTIMTIMTIMarsRadioWaves
R0320-056DFPS.5-52MT-485001/NMT-485028/NMT-486004/N MA-WA57-3XFP .5-5-18
5.15 – 5.8755.25 – 5.855.15 – 5.8755.15 – 5.8755.15 – 5.8755.15 – 5.8755.25 – 5.85
81818222617.518
1-Foot Flat Panel GabrielAndrewMTIMarsRadioWaves
DFPD1-52FPA5250D12-N485002/NMA-WA58-1XFP1 5-24
5.25 – 5.855.25 – 5.855.15 – 5.8755.15 – 5.8755.25 – 5.85
23.523.6232324
2-Foot Flat Panel MTIGabrielAndrewRSIRadioWaves
MT-486001/NDFPD2-52FPA5250D24-NA57A24-UFP2 5-28
5.15 – 5.8755.25 – 5.855.25 – 5.855.725 – 5.855.25 – 5.85
282828.226.528
Tsunami QB-8100/MP-8100 System Recommended Antennas 59
Tsunami QB-8100/MP-8100 System Recommended Antennas
5
Technical Services and SupportSee the following sections:
• Obtaining Technical Service and Support• Support Options
– Proxim eService Web Site Support– Telephone Support– ServPak Support
Obtaining Technical Service and SupportIf you are having trouble using the Proxim product, please read this manual and the additional documentation provided withyour product. If you require additional support to resolve your issue, please be ready to provide the following informationbefore you contact Proxim’s Technical Services:
• Product information
– Part number of suspected faulty unit
– Serial number of suspected faulty unit
• Trouble/error information
– Trouble/symptom being experienced
– Activities completed to confirm fault
– Network information (what kind of network are you using?)
– Circumstances that preceded or led up to the error
– Message or alarms viewed
– Steps taken to reproduce the problem
• ServPak information (if a Servpak customer):
– ServPak account number
• Registration information
– If the product is not registered, date when you purchased the product
– If the product is not registered, location where you purchased the product
NOTE: Technical Support is free for the first 90 days from the date of purchase.
Support Options
Proxim eService Web Site SupportThe Proxim eService Web site is available 7x24x365 at http://support.proxim.com.
On the Proxim eService Web Site, you can access the following services:
• New Product Registration: Register your product to gain access to technical updates, software downloads, and free technical support for the first 90 days from receipt of hardware purchase.
• Open a Ticket or RMA: Open a ticket or RMA
• Search Knowledgebase: Locate white papers, software upgrades, and technical information.
60
Technical Services and Support
• ServPak Support: Learn more about Proxim’s ServPak global support service options.
• Your Stuff: Track status of your tickets or RMAs and receive product update notifications.
• Provide Feedback: Submit suggestions or other types of feedback.
• Customer Survey: Submit an On-Line Customer Survey response.
Telephone SupportContact technical support via telephone as follows:
USA & Canada Customers
Call Technical Support: Phone: 408-383-7700
Toll Free: 866-674-6626
Hours: 6:00 AM to 6:00 P.M. Monday - Friday, Pacific Time
APAC Customers
Call Technical Support: Phone: +91 40 23115490
Hours: 9:00 AM to 6:00 P.M. Monday - Friday, IST (UTC/GMT +5:30 hrs)
International Customers
Call Technical Support: Phone: 408-383-7700
Hours: 6:00 AM to 6:00 P.M. Monday - Friday, Pacific Time
ServPak SupportTo provide even greater investment protection, Proxim Wireless offers a cost-effective support program called ServPak.ServPak is a program of enhanced service support options that can be purchased as a bundle or individually, tailored to meetyour specific needs. Whether your requirement is round the clock technical support or advance replacement service, we areconfident that the level of support provided in every service in our portfolio will exceed your expectations.
• Advanced Replacement of Hardware: Can you afford to be down in the event of a hardware failure? Our guaranteed turnaround time for return to factory repair is 30 days or less. Those customers who purchase this service are entitled to advance replacement of refurbished or new hardware guaranteed to be shipped out by the Next Business Day. Hardware is shipped Monday – Friday, 8:00 AM – 2:00 PM (PST).
• Extended Warranty: Extend the life of your networking investment by adding 1, 2, or 3 years to your products standard warranty. This service coverage provides unlimited repair of your Proxim hardware for the life of the service contract. The cost of an extended warranty is far less than the cost of a repair providing a sensible return on your investment.
• 7x24x365 Technical Support: This service provides unlimited, direct access to Proxim’s world-class Tier 3 technical support engineers 24 hours a day, 7 days a week, 365 days a year including Holidays. Customers who purchase this service can rest assured that their call for technical assistance will be answered and a case opened immediately to document the problem, troubleshoot, identify the solution and resolve the incident in a timely manner or refer to an escalation manager for closure.
• 8x5 Technical Support: This service provides unlimited, direct access to Proxim’s world-class technical support 8 hours a day, 5 days a week from 8:00 AM - 5:00 PM (PST(US)). Technical Support is available at no charge for the first 90 days from the purchase date. Beyond this period, a ServPak support agreement will be required for technical support. Self-help will be made available by accessing Proxim’s extensive eService knowledgebase.
• Software Maintenance: It's important to maintain and enhance security and performance of wireless equipment and Proxim makes this easy by providing a Software Maintenance program that enables customers to access new features and functionality, rich software upgrades and updates. Customers will also have full access to Proxim's vast knowledgebase of technical bulletins, white papers and troubleshooting documents.
• Priority Queuing Phone Support: This service provides customers with a one hour response time for technical phone support. There is no waiting in line for those urgent calls for technical support.
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Technical Services and Support
To purchase ServPak support services, please contact your authorized Proxim distributor. To receive more information or forquestions on any of the available ServPak support options, call Proxim Support at 408-383-7700 or send an email [email protected].
ServPak Service 24x7Enhanced
(Bundled Serv.)
8x5 Standard
(Bundled Serv.)
Extended Warranty
Advance Hardware
Replacement
Software Maintenance
24x7 Technical Support
Product Coverage Duration
Renewable Contracts
Renewable Contracts
Renewable Contracts Renewable Contracts No Renewable
Contracts
Software Coverage Duration
Renewable Contracts
Renewable Contracts No No Renewable
Contracts No
Proxim TAC Support Yes Yes No No No Yes
Software Updates & Upgrades
Yes Yes No No Yes No
Registered Access to Proxim.com
Yes Yes Yes Yes Yes Yes
Registered Access to Knowledge Tool
Yes Yes Yes Yes Yes Yes
Advance Replacement
Yes No No Yes No No
Depot Repair No Yes Yes No No No
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