realestate.co.nz real estate business owners jun 09

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Real estate 3.0 Going beyond listings websites

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Presentation to Harcourts Business Owners - central region 9 June 2009

TRANSCRIPT

Page 1: Realestate.co.nz Real Estate Business owners Jun 09

Real estate 3.0

Going beyond listings websites

Page 2: Realestate.co.nz Real Estate Business owners Jun 09

1. The marketplace – current state of the market

2. Trends in online real estate

3. Realestate.co.nz

4. Getting the basics right - listings

5. Your profile – your future!

Real Estate 3.0 – the future

Page 3: Realestate.co.nz Real Estate Business owners Jun 09

The great housing crash !!??

Page 4: Realestate.co.nz Real Estate Business owners Jun 09

Beware of media hype!

-3.4%

-23.1%

-31.1%

Page 5: Realestate.co.nz Real Estate Business owners Jun 09

Continued price declines

Page 6: Realestate.co.nz Real Estate Business owners Jun 09

2 very different decades

Page 7: Realestate.co.nz Real Estate Business owners Jun 09

Market value trebled in 6 years

$41 billion

$22 billion

$13 billion

Page 8: Realestate.co.nz Real Estate Business owners Jun 09

The highs and the lows – property sales

122,000

53,500

63,000

Page 9: Realestate.co.nz Real Estate Business owners Jun 09

Edging back to normal levels

Page 10: Realestate.co.nz Real Estate Business owners Jun 09

Strong start to 2009

Page 11: Realestate.co.nz Real Estate Business owners Jun 09

Supply and demand – drivers of the market

Page 12: Realestate.co.nz Real Estate Business owners Jun 09

Significant fall in new listings...

Page 13: Realestate.co.nz Real Estate Business owners Jun 09

...bringing inventory levels back

Page 14: Realestate.co.nz Real Estate Business owners Jun 09

Understanding and interpreting information

Page 15: Realestate.co.nz Real Estate Business owners Jun 09

1. The marketplace – current state of the market

2. Trends in online real estate

3. Realestate.co.nz

4. Getting the basics right - listings

5. Your profile – your future!

Real Estate NZ – our industry

Page 16: Realestate.co.nz Real Estate Business owners Jun 09
Page 17: Realestate.co.nz Real Estate Business owners Jun 09

Latest research from USA – the web #1 for search

National Association of Realtors Home Buyer Survey 2008

Page 18: Realestate.co.nz Real Estate Business owners Jun 09

More and more people searching online for property – 20 million year to date

Over 1,000,000 visitor sessions per week through Feb / Mar / May up 15%

Graph represents the aggregation of website visitor sessions across 9 company and portal real estate websites

Page 19: Realestate.co.nz Real Estate Business owners Jun 09

Strong enquiry levels

Page 20: Realestate.co.nz Real Estate Business owners Jun 09

1. The marketplace – current state of the market

2. Trends in online real estate

3. Realestate.co.nz

4. Getting the basics right - listings

5. Your profile – your future!

Real Estate NZ – our industry

Page 21: Realestate.co.nz Real Estate Business owners Jun 09

Consistent growth – outperforming the market

Page 22: Realestate.co.nz Real Estate Business owners Jun 09

Driving international viewers

Page 23: Realestate.co.nz Real Estate Business owners Jun 09

Up to the minute activity in the market - emails

Page 24: Realestate.co.nz Real Estate Business owners Jun 09

Realestate.co.nz – your site

Page 25: Realestate.co.nz Real Estate Business owners Jun 09

Trade me showing clear weakness

Page 26: Realestate.co.nz Real Estate Business owners Jun 09

2007/8 2008/9

Offices 1,450 1,220

Subscribers 1,300 1,147

Share 90% 94%

Subscription $2.93m $2.64m

Web traffic 265,000 365,000

Profit Reinvested Reinvested

Scorecard to the shareholders

Page 27: Realestate.co.nz Real Estate Business owners Jun 09

Future for realestate.co.nz

1. The best and most respected marketing tool for real estate professionals

2. Most valued online source of property information

3. Trusted / authoritative source of real estate information

4. Leaders in online marketing – tools and services

Page 28: Realestate.co.nz Real Estate Business owners Jun 09

Property information at your finger tips

Page 29: Realestate.co.nz Real Estate Business owners Jun 09

Providing information – 24hrs a day

Page 30: Realestate.co.nz Real Estate Business owners Jun 09

1,528,000 properties in NZ

Page 31: Realestate.co.nz Real Estate Business owners Jun 09

Every property has a web page

Page 32: Realestate.co.nz Real Estate Business owners Jun 09

Context – where in relation to schools

Page 33: Realestate.co.nz Real Estate Business owners Jun 09

Context of aerial images

Page 34: Realestate.co.nz Real Estate Business owners Jun 09

Community information – where to live

Page 35: Realestate.co.nz Real Estate Business owners Jun 09

Property and lifestyle information

Page 36: Realestate.co.nz Real Estate Business owners Jun 09

What’s on the market?

Page 37: Realestate.co.nz Real Estate Business owners Jun 09

Who lives in that suburb?

Page 38: Realestate.co.nz Real Estate Business owners Jun 09

1. The marketplace – current state of the market

2. Trends in online real estate

3. Realestate.co.nz

4. Getting the basics right - listings

5. Your profile – your future!

Real Estate NZ – our industry

Page 39: Realestate.co.nz Real Estate Business owners Jun 09

What are the key sources of property information

Page 40: Realestate.co.nz Real Estate Business owners Jun 09

Evolving consumer experience

Searching for property

Page 41: Realestate.co.nz Real Estate Business owners Jun 09

Evolving consumer experience

Searching for propertybuy

Searching for someone to help me sell my property

Page 42: Realestate.co.nz Real Estate Business owners Jun 09

Getting inside the minds of buyers??

6 weeks of researching

2½ hours per week on specialist real estate websites

55%

Page 43: Realestate.co.nz Real Estate Business owners Jun 09

Evolving consumer experience

Searching for propertybuy

Searching for someone to help me sell my property

Page 44: Realestate.co.nz Real Estate Business owners Jun 09

What are they looking for?

Page 45: Realestate.co.nz Real Estate Business owners Jun 09

Richer and richer information

Page 46: Realestate.co.nz Real Estate Business owners Jun 09

Information online – StreetView from Google

Page 47: Realestate.co.nz Real Estate Business owners Jun 09

Featured listings

Page 48: Realestate.co.nz Real Estate Business owners Jun 09

Featured listings – cost effective advertising

Negotiation AuctionListing # UPH10354 PO081104 Price range: $700k - $1m $750k - $850k

Listed: 21 Nov 21 Nov

4,114 page views in January with a featured

listing

232 page views in January

Page 49: Realestate.co.nz Real Estate Business owners Jun 09

14 days with a featured listing delivers an

audience of over 10 times more viewings than a regular listing

$250 $250 inc GSTinc GST

Featured listing for just

Vendor paid marketing – that delivers

Page 50: Realestate.co.nz Real Estate Business owners Jun 09

Handling enquiries

• Enquiries from buyers – when they have a question

• Only when they have exhausted their searching

• Responsiveness is critical

• How do you rate your performance?

Page 51: Realestate.co.nz Real Estate Business owners Jun 09

How do you rate – responding to emails?

Response timing is improving – but 12% never respond!

Page 52: Realestate.co.nz Real Estate Business owners Jun 09

To be found you need to be online

Page 53: Realestate.co.nz Real Estate Business owners Jun 09

Be responsive!

Page 54: Realestate.co.nz Real Estate Business owners Jun 09

Evolving consumer experience

Searching for propertybuy

Searching for someone to help me sell my property

Page 55: Realestate.co.nz Real Estate Business owners Jun 09

1998 : 26,000,000 web pages1998 : 26,000,000 web pages

2000: 1,000,000,000 2000: 1,000,000,000

2008: 1,000,000,000,0002008: 1,000,000,000,000

Page 56: Realestate.co.nz Real Estate Business owners Jun 09

Business is a conversation!

Page 57: Realestate.co.nz Real Estate Business owners Jun 09

Blogs – hosted on realestate.co.nz

Page 58: Realestate.co.nz Real Estate Business owners Jun 09

What buyers want information on?

Page 59: Realestate.co.nz Real Estate Business owners Jun 09

Social Media – building a profile

Page 60: Realestate.co.nz Real Estate Business owners Jun 09

Real Estate 3.0 – the future