realdolmen cloud event 5 april 2011 - presentation marc de keersmaecker (coo realdolmen)

REALDOLMEN CLOUD SOLUTIONSFROM ON PREMISE TO IN THE CLOUDFROM ON-PREMISE TO IN THE CLOUDMARC DE KEERSMAECKER

APRIL 6, 2011 | SLIDE 1

REALDOLMEN CLOUD SOLUTIONSWHO IS REALDOLMEN?WHO IS REALDOLMEN?


REALDOLMEN HAS A CLEAR VISION AND MISSION

Vision: To be the reference in the local market for integrated solutions supporting the complete ICT-lif llifecycle. Reference: be the preferred & trusted choice for customers,

partners and employeespartners and employees Local: proximity to our customers in the Benelux and France Integrated solutions: complete ICT offering covering the full

lifecycle, including infrastructure, applications and communications

Complete ICT-lifecycle: supporting all plan-build-operateComplete ICT lifecycle: supporting all plan build operate activities

Mission: We make ICT work for your business.


REALDOLMEN HAS A SINGLE-SOURCE OFFERING

Business Solutions Service Oriented Architecture Unified Communications

Turnkey Solutions Enterprise Resource

Supply Chain Mgmt CAD/GIS Mobility Enterprise Asset Mgmt Clinical Trial Mgmt Systems

Planning Customer Relationship

Management Business Intelligence ECM/WCM

W b S l ti

A true single-source supplier,able to support the

full ICT-lifecycle

Professional Services

Web Solutions

Solutions built with own software or on top of 3rd party platforms. In this area we sell services and products (such as 3rd party software or own IP) under the form of licenses.

full ICT-lifecycle

Professional Services Development Outsourcing Managed Services Project Management

Networking Testing Support & Helpdesk Security

Training Services Business Process

Management

Enterprise Application Integration Service Oriented Architecture

Encompasses services (both development and infrastructure competences) and products (own IP under the form of courseware, development methodologies,

Infrastructure Products Data Center IP Communications

p ( , p g ,project management methodologies, building blocks, etc).


Front-end Networking

Voice Over IP Security

Hardware products and software licenses

ONE OF THE TOP INDEPENDENT ICT SUPPLIERS INBELGIUM

In the yearly study “Service Provider Performance in the BeLux” by Equaterra RealDolmen scored 77% on general customer satisfaction and retained its number one position as best supplier for infrastructure

t (© E t B L S i P id management. (© Equaterra, BeLux Service Provider Performance Study 2010)

In April 2010 the Datanews Awards for Excellence were held. RealDolmen was chosen by a professional jury as System Integrator of the YearSystem Integrator of the Year.

Results are based on a Data News survey amongst 1.100 Belgian companies inquiring about their top 3 most important suppliers.© Data Ne s Ma 2009


© Data News, May 2009.

OUR CUSTOMERS

Services

Government / Healthcare /

Services (Financial)

5%

Services (Other)

17%Healthcare / Education

43%Distribution / Logistics /

Energy16%

Industry17%

Telecom2%Life Science

0%


0%

REALDOLMEN CLOUD SOLUTIONSWhat are our customers telling us?What are our customers telling us?


WHAT ARE OUR CUSTOMERS TELLING US?NEXT STEP IN IT OUTSOURCING

S i h Cl d C ti N t R d F Th E t i Y t


Source: upcoming research, Cloud Computing: Not Ready For The Enterprise...Yet.

WHAT ARE OUR CUSTOMERS TELLING US?DIFFERENT APPLICATIONS – DIFFERENT MODELS


WHAT ARE OUR CUSTOMERS TELLING US?TYPES OF APPLICATIONS THAT BENEFIT FROM THE CLOUD

te

“On and Off “

te

“Growing Fast“

Usage

Com

put

Time

Average

Inactivity

Period Average UsageC

ompu

t

Time

On & off workloads (e.g. batch job) Over provisioned capacity is wasted Time to market can be cumbersome

Successful services needs to grow/scale Keeping up w/ growth is big IT challenge Complex lead time for deployment

e

“Unpredictable Bursting“ “Predictable Bursting“

Com

pute

Time

Average Usage Com

pute

Time

Average Usage

Time

Unexpected/unplanned peak in demand Sudden spike impacts performance Can’t over provision for extreme cases

Time

Services with micro seasonality trends Peaks due to periodic increased demand IT complexity and wasted capacity


Can t over provision for extreme cases IT complexity and wasted capacity

WHAT ARE OUR CUSTOMERS TELLING US?SOME CONSTRAINTS!


REALDOLMEN CLOUD SOLUTIONSCustomer StoriesCustomer Stories


IT AS A SERVICE – TYPES OF SERVICES


REALDOLMEN & THE CLOUD

Your datacenter .

RealDolmen Shared DataCenter

Public cloud.

(IaaS, PaaS, SaaS) (IaaS, PaaS, SaaS) (IaaS, PaaS, SaaS)

Private Dedicated / Shared Shared


REALDOLMEN & THE CLOUD - YOUR DATACENTER

Y d t tYour datacenter .


REALDOLMEN & THE CLOUDREALDOLMEN DATACENTER

RealDolmenDataCenter


REALDOLMEN & THE CLOUDREALDOLMEN PUBLIC CLOUD

Public cloud.


REALDOLMEN & THE CLOUD

Your datacenter .

RealDolmen Shared DataCenter

Public cloud.

(IaaS, PaaS, SaaS) (IaaS, PaaS, SaaS) (IaaS, PaaS, SaaS)

Private Dedicated / Shared Shared


RealDolmen & The Cloud

OUR APPROACHRealDolmen & The Cloud


REALDOLMEN & THE CLOUD : OUR APPROACH

CloudCloud? Typical Questions

What applications are worth moving to theWhat applications are worth moving to theWhat applications are worth moving to the cloud?What applications are worth moving to the cloud?Will applications need to be redesigned if moved to the cloud? Will applications need to be redesigned if moved to the cloud? How much effort will it be to migrate andHow much effort will it be to migrate andHow much effort will it be to migrate and how long will it take?How much effort will it be to migrate and how long will it take?

Is the cloud secure enough?Is the cloud secure enough?

What infrastructure components are worthWhat infrastructure components are worthWhat infrastructure components are worth moving to the cloud?What infrastructure components are worth moving to the cloud?

What about connectivityWhat about connectivityCustomers are uncertain of their

…..…..migration opportunities and how to prioritize and implement them


INTAKEBUSINESS EN TECHNICAL CONTEXTBUSINESS EN TECHNICAL CONTEXT

Define Align onIdentify Define opportunities

Align on objectives

Identify Needs

MigrationNew

Application D l

Data Center

IT Budgets/ ConstraintsIT Budgets/ Constraints

Cloud Awareness

Cloud Awareness

Migration Assessment

Focus

Development

Application

E t iStorage

ExtensionPlanned ProjectsPlanned Projects

Business ObjectivesBusiness

Objectives

System Requiremen

System Requiremen

Development

E i

Development

E i Extension

ApplicationMigration & Maintenance

Requirements

Requirements Environmen

tEnvironmen

t

Deployment Speed

Deployment Speed

Storage Requiremen

ts

Storage Requiremen

tspp tsts


INTAKE – IDENTIFY NEEDS

Identify applications or infrastructureIdentify applications or infrastructure components to be considered

Disqualify unsuitable applications / App App App App

App

App

App

App

Appinfrastructure components and prioritize remaining applications

pp App App

Discuss recommendations with you to agreeApp Discuss recommendations with you to agree on the scope and format of the assessmentApp

App


CLOUD SCAN



Prioritization AnalysisPrioritized List of service Clusters

s al H

ighe

r Val

ue

ntia

l Ben

efit

Do not

Long term bets

Start here

Easy Wie

Pot

entia

Pote

n pursue Wins

ower

Pot

entia

l Val

ueSuitability to Migrate

Better suited to MigrationHarder to MigrateLo


IDENTIFYING POTENTIAL SERVICE CLUSTERS

Prioritization Analysis

App 1: Order processing business intelligence

fits )

Prioritization Analysis greporting

App 2: Inventory control

enti

al B

enef

Hig

h t

o Lo

w) App 2: Inventory control

App 3: Order fulfillment

Pot

e(H App 3: Order fulfillment

A 4 C ll C IVRSuitability to Migrate(Low to High)

App 4: Call Center IVR

App 5: Credit card processing


RESULT OF OUR APPROACHPER SERVICE CLUSTER


CALENDAR CLOUD WEEKS


THANK YOU


realdolmen cloud event 5 april 2011 - presentation marc de keersmaecker (coo realdolmen)

Technology

equaterra realdolmen

complete ict lifecycle

realdolmen cloud solutionswho

realdolmen cloud solutionsfrom

realdolmen cloud solutionswhat

infrastructure management

ict work

independent ict suppliers