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REAL-TIME LOCATING SYSTEM Acute Workflow Solutions

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Page 1: REAL-TIME LOCATING SYSTEM Acute Workflow Solutions · 2019. 10. 17. · 2 Acute Workflow Solutions 3 Improve safety + communication to design a better care experience Workplace violence

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REAL-TIME LOCATING SYSTEM

Acute Workflow Solutions

Page 2: REAL-TIME LOCATING SYSTEM Acute Workflow Solutions · 2019. 10. 17. · 2 Acute Workflow Solutions 3 Improve safety + communication to design a better care experience Workplace violence

32 Acute Workflow Solutions

Improve safety + communication to design a better care experience

Workplace violence and caregiver burnout can be very costly to your health system. Each moment spent on manual data entry and searching for colleagues takes time away from patient care. And in the past decade, the rate of violence reported against caregivers has increased by 110 percent.1 Your staff are overwhelmed, exhausted, and anxious about what each shift holds.

It doesn’t have to be this way. Real-time locating system (RTLS) technology empowers caregivers with tools to communicate with colleagues, call for help and improve overall workflow. With RTLS, caregivers can focus on what matters most—patient care.

32 Acute Workflow Solutions

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54 Acute Workflow Solutions

Help your nurses manage care effectivelyNurses are the lifeblood of healthcare. Make their jobs easier and enable them to manage their workloads effectively with the power of RTLS. These solutions establish a solid foundation for more complex RTLS solutions.

NURSE CALL AUTOMATIONGive time back to your nurses by automating your nurse call system with location data. Nurses wearing RTLS badges can cancel a patient call automatically with their presence, simply by entering a patient room. Midmark RTLS integrates with virtually every nurse call system, saving time and lessening nurse workload.

STAFF LOCATINGOn average, nurses spend only 37 percent of their time with patients, which means their remaining time is spent elsewhere.2 One of the biggest time wasters for nurses is inefficient communication. Midmark RTLS shows a real-time view of where staff are in the hospital, reducing time spent searching. Equipping your staff with this knowledge saves steps, frustration and time, and it increases overall productivity.

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Day Badge Type Time Spent in Utilization Areas Total Time Spent Within Location Boundaries Percent Utilization Individuals

3:36:57 31:00:57 6RN 11.66%

69.03%01/07/2019 21:02:32 30:29:00 4LPN

6:15:13 31:15:21 5RN 20.01%

57.78%01/08/2019 11:30:55 19:55:52 3LPN

STAFF + LOCATION REPORTSCollect valuable data to improve processes and remove bottlenecks to patient care. Our Staff + Location Reports are the perfect complement to our Staff Locating and Staff Assist solutions, providing operational intelligence through useful reports like:

• Staff Movement History • Staff Utilization by Location• Room Rounding Log • Staff Assist Call Response• Location Traffic Analysis

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76 Acute Workflow Solutions

Empower staff to call for help with the press of a button

STAFF ASSIST Staff Assist helps facilities adhere to safety guidelines for workplace violence prevention established by The Joint Commission and OSHA.3,4 Staff Assist has also been recognized as a best practice for staff safety in The Joint Commission’s Leading Practice Library.3

Workplace violence in healthcare is at epidemic levels. Be proactive about safety in your hospital by providing staff with a way to call for help: the portable panic button on their RTLS badge.

“Knowing that our hospital places priority on our safety, and gives us a way to call for help, really helps us ease our minds as we care for our patients.”

Vicki Svensson, R.N. Nurse Manager, Behavioral Health Western Maryland Health System

POP-UP MESSAGES FOR INSTANT NOTIFICATION.When a staff member presses the button on their badge, it sends an automated pop-up alert to nurse stations and/or security to notify other staff for quick response.

FIND STAFF QUICKLY ON STAFF LIST VIEW. Visual cues on the List View make it easy to see when a staff member is calling for help: when the badge button is pressed, the staff member’s icon changes to a red triangle and their name is highlighted in yellow. Floorplan Views are also available for purchase separately.

Staff Assist Call Response

Location Staff Assist Calls Calls Under 5 Minutes

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Calls Over 5 Minutes

Total Calls: 12 Call Response Exceeding 5 Minutes: 1Average Response Time: 0:01 Average Response Time: 0:09

Average Response Time

Marcus Lenard

Roger Marshall

Daniela Perez

Linda Hall

Linda Hall

Daniela Perez

David Parsons

Roger Marshall

01/07/2019 10:19AM

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MEASURE UNIT CALL RESPONSE EFFICIENCY.With our Staff Assist Call Response report (included in Staff + Location Reports, purchased separately), you can benchmark your team’s call response times to gauge efficiency, determine staffing levels, assess security considerations and more.

Attention! Ian Jacobs has been waiting10 minutes in Exam Rm 5 0:01

Popup Client

Attention Kate Taylor needs assistancein South Hall :01!

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98 Acute Workflow Solutions

Optimize patient flow in the ED and ORThe emergency department (ED) and operating room (OR) are dynamic environments, with difficult-to-manage, fluctuating patient loads. See as many patients as possible while providing exceptional care with RTLS.

STREAMLINED PATIENT FLOW. Midmark RTLS Enterprise View™ offers real-time data in multiple formats to enhance communication.

• Registration/Waiting Room View• Patient-Centric View • Room-Centric View• Provider View• Process-Specific List Views• Floorplan Views

OPERATIONAL INTELLIGENCE.Receive real-time cues to quickly assess and respond to current conditions.

• Patient experience timers for wait times and overall length of stay

• Color-coded room/bed status to expedite room turnover

• Patient status (acuity, vitals taken, waiting for anesthesia, post-op)

• Presence/Footprint icons (who has seen the patient, and who has not seen them yet?)

AUTOMATED BADGE MANAGEMENT.The included inbound HL7 interface to your EMR allows for automated badge assignment. Bi-directional EMR integration is optional.

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INFORMATIVE REPORTS. Make process improvement decisions for lasting change using RTLS reports such as:

• Workflow Benchmark Analysis• Patient Visit Detail• Staff Efficiency• Location Utilization and Status• Degree of Exposure

8 Acute Workflow Solutions

PROACTIVE PROMPTS AND ALERTS. Pop-up notifications alert caregivers of where to go next, enabling them to respond quickly and optimize resources on the fly.

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1110 Acute Workflow Solutions

ASSET TRACKING + MANAGEMENT Locate equipment and optimize your inventory with Asset Tracking + Management. It not only makes equipment easier for staff to find, it also helps increase equipment utilization, reduces overall capital expenditures and helps create a more positive care experience. Wi-Fi RTLS is also available for general asset locating.

HAND HYGIENECombat hospital-acquired infections by documenting hand hygiene 24/7 with RTLS. You can measure participation for compliance initiatives to promote a culture of safety and accountability. It’s easy for staff to participate—just wear the badge.

BED MANAGEMENTAutomate bed/room status to accelerate turnover times and eliminate tedious data entry. When patients wear badges, staff can see which beds/rooms are available, occupied, dirty or being cleaned without any manual input.

CONSULTING SERVICESRethink and refine how patients receive care with data, insight and experience provided by the Midmark consulting team. Our team can help you leverage data collected via Midmark RTLS to make valuable process improvements.

Additional SolutionsCreate a complete healthcare ecosystem by integrating Midmark RTLS with your EMR, CMMS and other systems. Midmark RTLS provides an open architecture for seamless system integration.

ELECTRONIC MEDICAL RECORDS (EMR)Integrate with virtually any EMR, including Epic® and Cerner®. A bi-directional RTLS-EMR integration facilitates data flow from the RTLS to the EMR, reducing manual data entry.

PATIENT ENGAGEMENT Create a positive, interactive care experience by providing location data to patient engagement systems. As a caregiver enters the patient room, their credentials are displayed on the TV to inform and put the patient at ease.

CMMS/EAM SYSTEMSAdd real-time location data to your computerized maintenance management system (CMMS) or enterprise asset management (EAM) system by integrating with RTLS.

TEMPERATURE MONITORING Integrate with your environmental monitoring system to view temperature monitoring data along with Midmark RTLS data in the Enterprise View interface.

SMART IV PUMPSOur smart IV pump integration allows you to know whether or not an IV pump is in use. This integration is a perfect complement to our Asset Tracking + Management solution.

ALARM MANAGEMENT + MESSAGINGSend notifications from Midmark RTLS directly to mobile phones and other devices. You can also suppress notifications based on location to reduce noise and alarm fatigue.

Integrations

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1312 Acute Workflow Solutions

Wired and wireless network options to achieve your goals

WIRED SENSORY NETWORKHighly precise, discreet infrared and radio frequency sensors. Once installed, little to no maintenance is required.

• Compact form factor• Lowest total cost of ownership of any RTLS on

the market• Our most widely deployed sensory network (in its

fifth generation) • Easily achieves room-, bed- and chair-level accuracy

WIRELESS SENSORY NETWORKEasy to install, battery-powered infrared sensory network. No wiring necessary.

• Transmits location data without burdening Wi-Fi network• Battery-operated sensors (uses three standard D Cell

batteries; 2-3 year battery life) • Easy sensor installation with no wiring required• Easily achieves room-, bed- and chair-level accuracy

What type of sensory network is best for you? Midmark RTLS provides two platform options with the necessary accuracy for patient and staff locating.

Badges that are simple, yet powerful by designDesigned to keep pace with healthcare’s demands, our RTLS badges combine versatility and durability with accurate locating.

CLEARVIEW™ Classic simplicity and reliability combined with long-lasting battery life.

• Compact form factor (1.65"W x 0.55"D x 2.44"H)• Lightweight (1.06 oz with battery)• IR wavelength of 875 nm, 455 kHz; RF frequency of

433.92 MHz• Superior battery life (up to 2 years when following

recommended best practices)• Uses Murata® CR2477 lithium coin cell battery• Available colors: white, blue, green, red, yellow

CLEARVIEW™ MINI One badge. Multiple wearable options.

• Compact form factor (1.937"W x 0.491"D x 1.227"H)• Lightweight (0.6 oz with battery) • IR wavelength of 875 nm, 455 kHz; RF frequency of

433.92 MHz• Battery life: 90 days• Uses Murata® CR2430 lithium coin cell battery• Silicone accessories available in white, charcoal gray,

pink or blue

4 wearable options • On the lapel using included clothing clip • On the wrist using hospital wristband (3/4" or less; not

included)• On the lapel using silicone accessory (sold separately)• On the wrist using silicone accessory (sold separately)

Placed strategically throughout the facility, discreet wired or wireless sensors receive badge and tag location data and send it to the software.

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PMP-CERTIFIED, EXPERT PROJECT MANAGEMENT TEAM

Our highly knowledgeable and experienced implementation team uses a documented and proven methodology for deploying Midmark RTLS in the hospital environment. We’ll work with you on every step of the implementation process to ensure that it is successful and exceeds your goals.

COMPREHENSIVE EDUCATION, BOTH ONSITE + OFFSITE

An experienced nurse educator from our Clinical Solutions Consulting team will conduct onsite training for super users on best practices for wearing badges, using software and running reports. We also provide a three-day System Analyst class at our Education Center in Michigan that enables your team to support Midmark RTLS through go-live and beyond.

EXTENSIVE, TIME-TESTED WORKFLOW EXPERTISE

For more than a decade, we’ve helped hospitals improve operations and create better experiences for patients, nurses, providers and staff. Midmark RTLS provides the proven expertise your hospital needs to catalyze positive change using accurate, reliable technology.

What you get with Midmark

SOURCES1 “NNU Nurses Call for National Standard to Prevent Workplace Violence in Healthcare.” National Nurses United, January 9, 2017.

2 “How Much Time Do Nurses Have for Patients?” U.S. National Library of Medicine, National Institutes of Health. November 24, 2011.

3 Workplace Violence in Healthcare Not Always Preventable: A Plan for Mitigation. The Joint Commission Leading Practice Library, 2015.

4 OSHA Guidelines for Preventing Workplace Violence for Heatlhcare, OSHA, 2016.

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Midmark RTLS is an ISO 9001 Certified Company. For more information or a demonstration, contact 1.800.MIDMARK, or call Midmark RTLS directly at 1.877.983.7787. Visit our website at midmark.com.

Midmark RTLS products and solutions are provided by Midmark RTLS Solutions, Inc., a wholly-owned subsidiary of Midmark Corporation.

Murata is a registered trademark of Murata Manufacturing Co., LTD. Epic is a registered trademark of Epic Systems Corporation. Cerner is a registered trademark of Cerner Innovation, Inc.

© 2019 Midmark RTLS Solutions, Inc., Traverse City, Michigan, USAProducts subject to improvement changes without notice. Litho in USA. 007-10176-00 Rev. A1 (1/19)