real options in dynamic pricing and revenue management

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Real Options and Dynamic Pricing 1 Real Options in Dynamic Pricing and Revenue Management Chris Anderson Ivey School of Business, Univ. of Western Ontario London, Ontario, Canada [email protected]

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Page 1: Real Options in Dynamic Pricing and Revenue Management

Real Options and Dynamic Pricing 1

Real Options in Dynamic Pricing and Revenue Management

Chris AndersonIvey School of Business, Univ. of Western Ontario

London, Ontario, [email protected]

Page 2: Real Options in Dynamic Pricing and Revenue Management

Real Options and Dynamic Pricing 2

Agenda• Financial Options• Real Options• Services & Dynamic Pricing/ RM• RO & RM

– Motivation (car rentals)– Pricing and demand models

• RO and low price guarantees

Page 3: Real Options in Dynamic Pricing and Revenue Management

Real Options and Dynamic Pricing 3

Options• Derivatives• A financial instrument that gives you the

right to buy or sell a share at a specified price

• Call option - the right to buy at a specific price (the exercise price)

• Put option - the right to sell at a specific price (the exercise price)

Page 4: Real Options in Dynamic Pricing and Revenue Management

Real Options and Dynamic Pricing 4

Basic Types of Options

• European– call - gives the owner the right to buy on a

specific date– put - gives the owner the right to sell on a

specific date• American

– gives the right to buy or sell at any time prior to a specific date

Page 5: Real Options in Dynamic Pricing and Revenue Management

Real Options and Dynamic Pricing 5

Other Terminology

• A long position - you actually own the security– e.g. the way most of us invest in stocks or

mutual funds• A short position - you have sold a security

that you don’t own• Note: if you sell or write an option contract,

you have a short position on that contract

Page 6: Real Options in Dynamic Pricing and Revenue Management

Real Options and Dynamic Pricing 6

Why Buy Options

1. Cheaper than underlying securities - can get a huge position on a security for a low price

2. Risk management - option pays if stock rises or falls by a large amount - can protect your portfolio from a very volatile market

3. Regulatory reasons (e.g. some places don’t allow short selling)

Page 7: Real Options in Dynamic Pricing and Revenue Management

Real Options and Dynamic Pricing 7

Value of a European Call• Gives you the right to buy a stock for $K at

some future date, T• When would you use it?• If the stock price, ST, is bigger than K, then

you exercise your option and buy a share for $K, then immediately sell it for $ST, and make a profit of ST - K

• If the future price is less than $K, you do nothing

• Thus, the value at time T is max(ST-K,0)

Page 8: Real Options in Dynamic Pricing and Revenue Management

Real Options and Dynamic Pricing 8

Value of a European Put• Gives you the right to sell a stock for $K at

some future date, T• When would you use it?• If the stock price, ST, is smaller than K, then

you buy a share on the market for $ST, then exercise your option and sell it for $K, and make a profit of K-ST

• If the future price is more than $K, you do nothing

• Thus, the value at time T is max(K-ST,0)

Page 9: Real Options in Dynamic Pricing and Revenue Management

Real Options and Dynamic Pricing 9

Payoff Diagrams

Share Price

Share Price

Value

Value

Buy a share

Sell (short) a share 1010

10

10

Page 10: Real Options in Dynamic Pricing and Revenue Management

Real Options and Dynamic Pricing 10

Payoff Diagrams

SharePrice

SharePrice

Value

Value

SharePrice

SharePrice

Value

Value

K

K

K

K

Buy a Call

Sell a Call

Buy a Put

Sell a Put

Page 11: Real Options in Dynamic Pricing and Revenue Management

Real Options and Dynamic Pricing 11

Methods for Pricing

Page 12: Real Options in Dynamic Pricing and Revenue Management

Real Options and Dynamic Pricing 12

Valuing Options by Arbitrage Methods

If an investment has no risk, it should yield the risk-free rate of return (T-Bills), if not we can create wealth –money making machine

Page 13: Real Options in Dynamic Pricing and Revenue Management

Real Options and Dynamic Pricing 13

Example

• Stock trades at $40• European call has exercise price of $40• Risk free rate is 1/9% (per period)• A very simplified world...• In one period, one of two things will happen:

– stock trades at $32– stock trades at $50

• Form a Portfolio– x shares of stock, sell 1 call

Page 14: Real Options in Dynamic Pricing and Revenue Management

Real Options and Dynamic Pricing 14

Arbitrage Pricing

32x-03250x-1050PortfolioStock Price

W/ no risk, portfolio must be equal under both stock price scenarios

50x-10=32x 18x=10 or x=5/9

A portfolio of 5/9 shares, short a call – no risk, gen. Risk free return

Value in 1 period * 1/(1+r) = initial value

5/9*40 –c =1/(1+1/9)*32*5/9 c=56/9

Page 15: Real Options in Dynamic Pricing and Revenue Management

Real Options and Dynamic Pricing 15

2nd Example

• Stock trades at $20• European call has exercise price of $21• Risk free rate is 12% • A very simplified world...• In 3 months, one of two things will happen:

– stock trades at $18– stock trades at $22

• Form a Portfolio– 0.25 shares of stock, sell 1 call

Page 16: Real Options in Dynamic Pricing and Revenue Management

Real Options and Dynamic Pricing 16

Example

Bad

GoodValue of stocks = .25×22 = $5.50Value of options = -1×(22-21) = -$1.00Value of portfolio = $5.50-$1.00 = $4.50

Value of stocks = .25×18 = $4.50Value of options = -1×(0) = 0Value of portfolio = $4.50

This construction gives us a risk-free portfolio whose value is the sameno matter what happens in the future!

Page 17: Real Options in Dynamic Pricing and Revenue Management

Real Options and Dynamic Pricing 17

Risk Neutral Pricing

• If this portfolio is not subject to risk, then investors must be indifferent between this portfolio and a risk free bond with the same payoff ($4.50) in 3 months

• Why? If they weren’t, you could buy one and sell the other to create a risk free “money pump”

Page 18: Real Options in Dynamic Pricing and Revenue Management

Real Options and Dynamic Pricing 18

Value of portfolio in three months = $4.50

Value of portfolio now = 4.50 × e-.12 ×.25 = $4.37

4.37 = .25 × 20 - 1 × (price of call today)

price of call today = 5.00 - 4.37 = .63

And if it wasn’t $0.63, we would have an arbitrage opportunity.

Page 19: Real Options in Dynamic Pricing and Revenue Management

Real Options and Dynamic Pricing 19

• In a risk-neutral world, investors do not demand any premium to take on extra risk

• (In the real world, risky investments have a higher average growth rate than safe ones - a risk-return tradeoff.)

• Thus, in a risk-neutral world, all assets grow at the risk free rate.

• Why? If asset A grew faster than asset B, all investors would prefer A since they are neutral to risk.

• We use this observation to determine the probability that the stock price rises or falls in a risk-neutral world.

Page 20: Real Options in Dynamic Pricing and Revenue Management

Real Options and Dynamic Pricing 20

Bad

Good

p

1-p

$20

$22

$18

EV stock price= p×22 + (1-p)×18= 18+4p

Let p = probability that the stock goes up in a risk-neutral world.

Since investors are risk neutral, the stock grows on average at the risk-free rate.

Price in 3 months = 20 × e.12×.25 = $20.61

Then the expected stock price after 3 months must equal $20.61.

Thus, 20.61 = 18+4pp=.65

Page 21: Real Options in Dynamic Pricing and Revenue Management

Real Options and Dynamic Pricing 21

Bad

Good

.65

.35

$20

$22; option value = $1

$18; option value = $0

Determining the Option’s Value

At 3 months:EV option = .65×1 + .35×0 = .65

EV now = .65×e-.12×.25 = $0.63

Page 22: Real Options in Dynamic Pricing and Revenue Management

Real Options and Dynamic Pricing 22

Basic Approaches to Pricing

• For “vanilla” European options (puts and calls), a formula exists

• For exotic European options, can simulate• For American-style options, need to use a

decision tree approach

Page 23: Real Options in Dynamic Pricing and Revenue Management

Real Options and Dynamic Pricing 23

The Black-Scholes Formula

• Scholes, Merton received Nobel Prize in Economics in 1997

• Based on dynamic application of risk neutral pricing

Page 24: Real Options in Dynamic Pricing and Revenue Management

Real Options and Dynamic Pricing 24

The Black-Scholes Formula20

1

1ln2f

S r TKd

T

σ

σ

+ + = 2 1d d Tσ= −

Value of a call: ( ) ( )0 1 2fr TC S N d Ke N d−= −

Value of a put: ( ) ( )2 0 1fr TP Ke N d S N d−= − − −

What is N(d1)?

Page 25: Real Options in Dynamic Pricing and Revenue Management

Real Options and Dynamic Pricing 25

N(d1)

Note: N(-d1) = 1-N(d1)in Excel, N(d1) = normsdist(d1) or normdist(d1,0,1,1)

0

0.05

0.10.15

0.2

0.25

0.30.35

0.4

0.45

-4 -3 -2 -1 0 1 2 3 4d1

So, N(d1) = the probability that the return is less than a certain amount

Page 26: Real Options in Dynamic Pricing and Revenue Management

Real Options and Dynamic Pricing 26

Pricing via Simulation

• Basic premise of finance – an asset’s value is derived from its future discounted (expected) cash flow

• Simulate the underlying value driver or asset (stock)

• Calculate payoffs• Replicate• Average payouts, discount

Page 27: Real Options in Dynamic Pricing and Revenue Management

Real Options and Dynamic Pricing 27

Lognormal model of stock prices

• Over time stock goes up

• More uncertainty farther out try to estimate

• Positive values

] ) )T,2

((exp[

) )T,2

((ln~ln

) , (~

2

0

2

0

TuSS

TuSS

ttuSS

T

T

σσφ

σσφ

δσδφδ

−=

−+

Page 28: Real Options in Dynamic Pricing and Revenue Management

Real Options and Dynamic Pricing 28

8090

100110120130140

1 7 13 19 25 31 37 43 49 55 61 67 73 79 85 91

Yes

No

No

Consider a (European) call option with an exercise price of $120.In which cases does it have value at the end of 3 months?

Pricing Options

Page 29: Real Options in Dynamic Pricing and Revenue Management

Real Options and Dynamic Pricing 29

Real Options

Many investments, not just those involving stocks, may be viewed as combinations of puts and calls – if we know the value of the puts/calls we can value many real investment opportunities

Page 30: Real Options in Dynamic Pricing and Revenue Management

Real Options and Dynamic Pricing 30

Managerial View of Real Options • RO is a modern methodology for economic evaluation of

projects and investment decisions under uncertainty– RO approach complements the corporate tools

• RO considers the uncertainties and the options (managerial flexibilities), giving two answers: – The value of the investment opportunity (value of the option); and – The optimal decision rule (threshold)

• RO can be viewed as an optimization problem:– Maximize the NPV (typical objective function) subject to: – (a) Market uncertainties (price);– (b) Technical uncertainties (volume) and– (c) Relevant Options (managerial flexibilities)

Page 31: Real Options in Dynamic Pricing and Revenue Management

Real Options and Dynamic Pricing 31

Value in the Real OptionReal options increase in value as greater the uncertainties and the

flexibility to respondA

bilit

y to

res

pond

Low

HighLikelihood of receiving new informationLow High

U n c e r t a i n t y

Roo

m fo

r M

anag

eria

l Fle

xibi

lity

Moderate Flexibility Value

Moderate Flexibility Value

Low Flexibility Value

High Flexibility Value

Page 32: Real Options in Dynamic Pricing and Revenue Management

Real Options and Dynamic Pricing 32

•Option to purchase an airplane 3 years from now for $20 million, P=value(t=3), P uncertain (economic cycle etc..), cash flow max(P-20,0) – call option, if you can value the call, you can value the option to purchase

•Abandonment Option a R&D project, in 5 years can sell devl’t for $80 million, P= value(t=5), value of option max(80-P,0) – put

•Expansion – option at t to double investment

•Contraction – option at t to cut scale

•Postponement – option to delay launch till time t

•Pioneer – option to enter new markets at time t, buy –ve NPV firm

•Flexibility – build expensive plant that can build three types (cars) versus one

•Licensing – license a drug, such that if sales > $50 million get 20% gross sales (as developer)

Page 33: Real Options in Dynamic Pricing and Revenue Management

Real Options and Dynamic Pricing 33

Complexities of Service

• In manufacturing, we assume that capacity can be adjusted over time to match supply w/ demand

• In services– Capacity is often fixed– Outputs rarely storable– Sales opportunity lost if not met– Demand often temporal

Page 34: Real Options in Dynamic Pricing and Revenue Management

Real Options and Dynamic Pricing 34

Coping Strategies for time-varying demand.

•Inventories, overtime, backlogging, and many of the other strategies we use for production planning aren’t available to us in service businesses.

•How do service operations managers address the problem of matching capacity to time varying demand?

•With pricing tactics

Page 35: Real Options in Dynamic Pricing and Revenue Management

Real Options and Dynamic Pricing 35

DP in practice

Time

Automobile

Apparel

PC

Airline TicketRel

ativ

e Pr

ice

Page 36: Real Options in Dynamic Pricing and Revenue Management

Real Options and Dynamic Pricing 36

DP&RM - the basics

• Setting and updating prices with a wide variety of customers, products, or channels.

• Aligning prices with market conditions– Customer sensitivity– Competition’s pricing– Corporate objectives

• Airlines, hotels, rental cars, fashion goods, more each day

Page 37: Real Options in Dynamic Pricing and Revenue Management

Real Options and Dynamic Pricing 37

Current Approaches

• Marginal analysis (inc. gain vs. inc. loss)

• Math Programming (usually deterministic)

• Threshold curves (comparison to historical perf.)

• “Managerial experience”

Page 38: Real Options in Dynamic Pricing and Revenue Management

Real Options and Dynamic Pricing 38

Focus of Car Rentals

• 90 day planning horizon, relatively fixed capacity (sunk costs), very low variable costs

• Decisions– Price to post, accept or deny a request for rental– LOR, upgrades, overbooking

Page 39: Real Options in Dynamic Pricing and Revenue Management

Real Options and Dynamic Pricing 39

Optionality

• View reservation as an option, exercised if booking allowed, held if capacity reserved

• Tradeoff between rate today & potential higher rate (uncertain demand) later

• Call option w/limited demand

Page 40: Real Options in Dynamic Pricing and Revenue Management

Real Options and Dynamic Pricing 40

0 2 4 6 8 10 12 1414

16

18

20

22

24

26

28

30

32

Weeks prior to pickup

Ave

rage

dai

ly r

ate

$

Weekly Rentals

3 Day Rentals

Daily Rentals

How many do I rent today at P(t)?

Page 41: Real Options in Dynamic Pricing and Revenue Management
Page 42: Real Options in Dynamic Pricing and Revenue Management

Real Options and Dynamic Pricing 42

A Price and Demand Model

PtPbPtPtPu

dXtPbdttPudP

σα

=−=

+=

),())((),(

),(),(

10

10ββ

ββ

PD

PD

=

+=

Market price is key driver!

Page 43: Real Options in Dynamic Pricing and Revenue Management

Real Options and Dynamic Pricing 43

Payouts

)(,

),...,2,,max(

vehiclesunrented from revenue no 0

112

11

1

1

11

t

jj

kmjj

mjj

mj

m

jj

km

jj

m

Tm

PFkMkm

kPVPVPVV

kPV

PV

V

≤≤+

+++=

+=

+=

=

++

++

++

+

++

++

θ

θ

θ

M cars to rent over time T subdivided into periods (daily)

Page 44: Real Options in Dynamic Pricing and Revenue Management

Real Options and Dynamic Pricing 44

Valuing the option

0)(21

another andcar of typeone of portfolio

stock offraction andoption of portfolio

2

222

21

=−∂∂

−+∂∂

+∂∂

∏=∏

∆−=∏

∆−=∏

rVPVP

PVP

tV

dtrd

VV

SV

λσµσ

Page 45: Real Options in Dynamic Pricing and Revenue Management

Real Options and Dynamic Pricing 45

Solution

process. price in they volatilitlowunder Alsoprices. large

andcapacity excess of conditionsunder Analyticalsolution. numerical Requires

0)(21

2

222 =−

∂∂

−+∂∂

+∂∂ rV

PVP

PVP

tV λσµσ

Page 46: Real Options in Dynamic Pricing and Revenue Management

Real Options and Dynamic Pricing 46

0

2

4

6

8

10

12

0 10 20 30 40 50 60

Num

ber

of C

ars

Rental Price

N=12 (1 week)

M=50,r= 5%

Pmin=25, Pmax=30

Page 47: Real Options in Dynamic Pricing and Revenue Management

Real Options and Dynamic Pricing 47

More general approaches

))(ˆ())((),(

),(),(

))(ˆ(

),(

))((),(),(),(

PtPPtPtPu

dXtDbdttPudP

PtPdPdD

PtPb

PtPtPudXtPbdttPudP

dpd

dd

d

p

−−=

+=

−=

=

−=

+=

αα

α

σ

α

Page 48: Real Options in Dynamic Pricing and Revenue Management

Real Options and Dynamic Pricing 48

Decaying Price (Perishables)

0

500

1000

1500

2000

2500

0 5 10 15 20 25 30

Page 49: Real Options in Dynamic Pricing and Revenue Management

Real Options and Dynamic Pricing 49

Decaying PriceFashion goods, electronics

demand.linear not, ifdemand lexponentia have then offunction a is if

effects priceown andon substituti -

))(ˆ(),(

),(),(

1

Du

PPtPtPu

dXtDbdttPudD

n−=

+=

α

Page 50: Real Options in Dynamic Pricing and Revenue Management

Real Options and Dynamic Pricing 50

Low Price Guarantees• Motivation

– DTAG pays 15% commissions on bookings through 3rd party websites (Expedia, Travelocity, Orbitz, etc…) versus allocated costs of $0.75/rental for bookings on Dollar.com and Thrifty.com

• Book now, if rates drop will rebate!– Common in cruise industry

• Most Favoured Customer & Meet Or Release– Retailers, big box stores

Page 51: Real Options in Dynamic Pricing and Revenue Management

Real Options and Dynamic Pricing 51

0

0.2

0.4

0.6

0.8

1

30 28 26 24 22 20 18 16 14 12 10 8 6 4 2

Days prior to pickup

% B

ooki

ngs

Page 52: Real Options in Dynamic Pricing and Revenue Management

Real Options and Dynamic Pricing 52

15%2.2%Other Internet sites

15%5.6%Internet Site C

15%7.5%Internet Site B

15%14.5%Internet Site A

15%12.9%Travel agent bookings

$0.7526.5%Dollar.com, Thrifty.com

$6.0016.3%800 NUMBER

5%14.3%WALKUPS

Cost to DTAG(per rental)

% of totalChannel

29.8%

Page 53: Real Options in Dynamic Pricing and Revenue Management

Real Options and Dynamic Pricing 53

35

40

45

50

55

60

1 3 5 7 9 11 13 15 17 19 21 23 25 27 29

Days prior to pickup

Daily

Rat

e

Page 54: Real Options in Dynamic Pricing and Revenue Management

Real Options and Dynamic Pricing 54

Page 55: Real Options in Dynamic Pricing and Revenue Management

Real Options and Dynamic Pricing 55

Goal – reduce distribution costs

• Move traffic from 3rd party sites to DTAG sites• Two elements in promo

1. DTAG sites have lowest DTAG rates2. DTAG rebates consumer if rates drop after they have booked

• 1 is simply spin as all channels use the same rate engine

• 2 might be very costly• Cost?• Break-even?

• 2 actually already exists!

Page 56: Real Options in Dynamic Pricing and Revenue Management

Real Options and Dynamic Pricing 56

0

10

20

30

40

50

5/1/03

5/3/03

5/5/03

5/7/03

5/9/03

5/11/0

35/1

3/03

5/15/0

35/1

7/03

5/19/0

35/2

1/03

5/23/0

35/2

5/03

5/27/0

35/2

9/03

5/31/0

3

6/1/2003

Page 57: Real Options in Dynamic Pricing and Revenue Management

Real Options and Dynamic Pricing 57

LPG Option

• Consumer gets a free option• Payout

]]|[,0max[

],0max[pickup]n toreservatioof timefromlowest -priceReserved ,0max[

)(t

Ttt

tTr

Ttt

PmEPe

mP

−−−

Page 58: Real Options in Dynamic Pricing and Revenue Management

Real Options and Dynamic Pricing 58

LPG Option – assume LogN

]ln[~

))(ln

()())(ln

(

0

02

0 2

Tt

t

t

Tt

tTt

mPrP

tT

tTPm

NmP

tT

tTmP

N

>

−+−

−+

σ

µ

σ

µσµ

P0

mt0

Pt

Res. PickupvalueT

Page 59: Real Options in Dynamic Pricing and Revenue Management

Real Options and Dynamic Pricing 59

LPG Option price

−−

++−

+

++

−−=

+

+−

−−

)())(2(2

))(2(),,(

)2

(22

2

2

2)2

(

0

22

2

2

dNedNPPPe

dNePTmPp

t

ot

r

r

tt

t

τµσσµσ

τ

τµσ

στµσ

µσσ

στµσ

Page 60: Real Options in Dynamic Pricing and Revenue Management

Real Options and Dynamic Pricing 60

00.5

11.5

22.5

33.5

44.5

5

30 28 26 24 22 20 18 16 14 12 10 8 6 4 2

Days prior

Pric

e

Volatility Impacts

Page 61: Real Options in Dynamic Pricing and Revenue Management

Real Options and Dynamic Pricing 61

0.00

1.00

2.00

3.00

4.00

5.00

6.00

1 3 5 7 9 11 13 15 17 19 21 23 25 27 29

DOLLAR ENTERPRISE HERTZ ALAMO GBM

Intermediate cars, overnight DFW

Page 62: Real Options in Dynamic Pricing and Revenue Management

Real Options and Dynamic Pricing 62

Res Build

0

0.050.1

0.150.2

0.25

30 28 26 24 22 20 18 16 14 12 10 8 6 4 2

Days out

% o

f tot

al

DCA DFW IAD SFO

Page 63: Real Options in Dynamic Pricing and Revenue Management

Real Options and Dynamic Pricing 63

Impact• Sumt (Value * % booked)• ~$1.80

• Implications• Need to move a lot of traffic• Market share

• Cancellation fee?

Page 64: Real Options in Dynamic Pricing and Revenue Management

Real Options and Dynamic Pricing 64

Other Models

• Mean-reversion• Exponential curve

• Exponential smoothing• Moving average

Page 65: Real Options in Dynamic Pricing and Revenue Management

Real Options and Dynamic Pricing 65

Page 66: Real Options in Dynamic Pricing and Revenue Management

Real Options and Dynamic Pricing 66

Page 67: Real Options in Dynamic Pricing and Revenue Management

Real Options and Dynamic Pricing 67

Questions

[email protected]