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Malaysian Quarantine and Inspection Services (MAQIS) MAQIS ePermit Online Payment (EOP) User Manual for Trader Module Prepared by Dagang Net Technologies Version 1.0 8 July 2014

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Malaysian Quarantine and Inspection Services (MAQIS)

MAQIS ePermit Online Payment (EOP) User Manual for

Trader Module Prepared by Dagang Net Technologies Version 1.0

8 July 2014

Page 2 Malaysian Quarantine and Inspection (MAQIS) © Dagang Net 2013 ePermit - MAQIS EOP User Manual for Trader

Table Of Content Section 1. Introduction .................................................................................... 3 1.1. What is ePermit? ................................................................................................................ 3 1.2. What is EOP? .................................................................................................................... 3 1.3. How does ePermit Benefit Me? ......................................................................................... 3 1.4. Who Should Read This Publication? ................................................................................. 3 1.5. Requirements to Use ePermit EOP ................................................................................... 3 1.6. About This Publication ....................................................................................................... 4 1.7. ePermit Publications .......................................................................................................... 4 1.8. Support Information ........................................................................................................... 4 1.9. Convention ......................................................................................................................... 5 1.10. References ......................................................................................................................... 6

Section 2. Getting Started With ePermit ......................................................... 7 2.1. Log in ................................................................................................................................. 7 2.2. Log Out .............................................................................................................................. 9 2.3. Edit Profile ........................................................................................................................ 10 2.4. User Manual ..................................................................................................................... 11

Section 3. Payment ........................................................................................ 12 3.1. View Payment Instruction Screen .................................................................................... 12 3.2. View List of Payment Instructions .................................................................................... 13 3.3. Make Payment ................................................................................................................. 13 3.4. Submit Payment Instruction ............................................................................................. 14 3.5. Select Internet Banking .................................................................................................... 15 3.6. Internet Banking Simulator ............................................................................................... 15 3.7. Payment Details and Print Screen ................................................................................... 16

Section 4. Print .............................................................................................. 18 4.1. Print Receipt .................................................................................................................... 18 4.2. Print or Save Permit ......................................................................................................... 20

Page 3 Malaysian Quarantine and Inspection (MAQIS) © Dagang Net 2013 ePermit - MAQIS EOP User Manual for Trader

Section 1. Introduction 1.1. What is ePermit?

ePermit is a web-based value-added service provided by Dagang Net Technologies Sdn Bhd (DNT). It enables importers, exporters and appointed forwarding agents to apply for permit from Other Government Agencies (OGA) or commonly known as Permit Issuing Agencies (PIA) and obtain the approval online via the internet. Approved permits from OGA will be transmitted to Sistem Maklumat Kastam (SMK) electronically for validation and cross reference purposes against Customs declaration.

1.2. What is EOP? EOP is integration between ePermit systems and FSPG which allow ePermit customer to make payment online.

1.3. How does ePermit Benefit Me? Reduces Turnaround time – faster processing of permit by

OGA

It’s convenient – ePermit is accessible from any computer that is connected to the internet.

Ease of Use – user friendly even for non PC savvy

Multi Tasking – access to various value-added services. For example Tariff Codes, Location Codes.

1.4. Who Should Read This Publication? ePermit is designed to accommodate the specific requirements of each OGA, for example consignment details, quota details, grading summary and product database. There are three modules assigned to different groups of users such as Importers / Exporters, Forwarding Agents and Other Government Agencies.

This publication (or topic collection) is intended for MAQIS

1. Trader (Importer / Exporter) Module

1.5. Requirements to Use ePermit EOP ePermit is a web based application. Therefore, there is no installation required. All needed are:

User is registered with Dagang Net ePermit services

Personal Computer / Laptop / Notebook installed with web browsers as follows:

Page 4 Malaysian Quarantine and Inspection (MAQIS) © Dagang Net 2013 ePermit - MAQIS EOP User Manual for Trader

Internet Explorer version 8 and above

Chrome version 10 and above

Internet Connection

1.6. About This Publication This publication documents is to provide overview on how MAQIS Trader make online payment for Electronic Permit System (ePermit) with step by step help.

1.7. ePermit Publications Get the right publications based on your ePermit - MAQIS service subscription by referring to the table 1.

Publication Title Document ID

ePermit – MAQIS EOP User Manual for Trader

ePermit – MAQIS EOP User Manual for Payment Admin

1.8. Support Information Should there are any issues arise from using ePermit, please contact Dagang Net’s Careline;

Page 5 Malaysian Quarantine and Inspection (MAQIS) © Dagang Net 2013 ePermit - MAQIS EOP User Manual for Trader

1.9. Convention Icon / Button Description Function (s)

Login To log in to the Permit application

Logout To log out of the Permit application

Edit Profile To edit profile

Help To view quick guide

Search Text Box To search for a particular application or item in a list

Search To search for a particular list

Show To show filtered search result

Apply To apply import/export permit

Submit To submit permit application

Add To add an item to a list or a new application

Attach To upload a file as attachment

Remove To remove an item from a list

Copy Copy an application from the View Transaction

screen

Reset To undo changes

Cancel To exit / return

Close To close pop-up window

Save To save changes made

Back To return to previous page

/ Checkbox To tick for selection and untick to deselect

/ Previous To go to previous page of a list

/ Next To go to next page of a list

Calendar To view calendar

/ Dropdown list box To select a particular page, number of rows, an

item, or task from a list

Page 6 Malaysian Quarantine and Inspection (MAQIS) © Dagang Net 2013 ePermit - MAQIS EOP User Manual for Trader

Month dropdown list

box To navigate and select a particular month

Year dropdown list

box To navigate and select a particular year

View To view details of a particular item

Radio Button To select item

Ascending / Increasing

To view transactions in ascending/increasing order (smallest to largest/earliest to latest) for columns in View Transactions screen

Descending / Decreasing

To view transactions in descending/decreasing order (largest to smallest/latest to earliest) for columns in View Transactions screen

1.10. References None

Page 7 Malaysian Quarantine and Inspection (MAQIS) © Dagang Net 2013 ePermit - MAQIS EOP User Manual for Trader

Section 2. Getting Started With ePermit 2.1. Log in

Before logging in, you must ensure that you have the correct username and password.

You may login via www.mytradelink.gov.my or epermit.dagangnet.com. my

ePermit is supported by Internet Explorer 6 or higher.

To login, please follow the steps below:

Step 1 Launch Internet Explorer Browser

1. In your PC desktop, double click the Internet Explorer (IE) to launch it.

Step 2 Enter URL (Uniform Resource Locator) At Address Bar

1. In Internet Explorer, go to address bar.

2. Enter: http://epermit.dagangnet.com.my

Step 3 Disabling Pop up Blocker

1. From the toolbar, select Tools > Pop-up Blocker > Turn off

Pop-up Blocker to disable the Pop-up Blocker.

Page 8 Malaysian Quarantine and Inspection (MAQIS) © Dagang Net 2013 ePermit - MAQIS EOP User Manual for Trader

Step 4 Enter Username and Password

1. Enter Username and Password.

2. Click on the checkbox Remember Password to disable automatic logout if there were no activity above 30 minutes.

3. Click on the button to access the system.

4. The main screen of system will display.

Page 9 Malaysian Quarantine and Inspection (MAQIS) © Dagang Net 2013 ePermit - MAQIS EOP User Manual for Trader

2.2. Log Out Once done with permit application, you are advised to logout from ePermit.

To logout, please follow the steps below:

1. Click the button to logout from ePermit.

Page 10 Malaysian Quarantine and Inspection (MAQIS) © Dagang Net 2013 ePermit - MAQIS EOP User Manual for Trader

2.3. Edit Profile In your first successful log in, you may edit your personal information, contact information and authentication information by going to the Edit Profile screen.

To edit profile, please follow the steps below:

NOTE: Item labeled with * is compulsory.

1. To edit your profile, click on the button.

2. Enter the necessary information into the field.

3. To change your password, enter new password in the Password field.

4. Enter the new password again in the Confirm Password field

to confirm your password.

5. Click on the button to submit the profile once done.

Page 11 Malaysian Quarantine and Inspection (MAQIS) © Dagang Net 2013 ePermit - MAQIS EOP User Manual for Trader

2.4. User Manual You may download the Trader User Manual here.

To download the Manual, please follow the steps below:

Step 1 View and Download User Manual

1. To download the manual, click on the button.

2. Find any manual that you want to open and click to download.

Page 12 Malaysian Quarantine and Inspection (MAQIS) © Dagang Net 2013 ePermit - MAQIS EOP User Manual for Trader

Section 3. Payment The system allows users to make online payment by selecting the transaction from ePermit system. The Payment Selection Screen will display the payment status of each transaction in the payment status column.

All permits that are ready for payment, permit number will not be display until the payment is completed.

Payment Details Screen view payment details of the transaction. Payment Instruction

3.1. View Payment Instruction Screen To view the screen, please follow the steps below:

1. In the Home screen, click button on the left to view Payment Instructions screen as below.

Page 13 Malaysian Quarantine and Inspection (MAQIS) © Dagang Net 2013 ePermit - MAQIS EOP User Manual for Trader

3.2. View List of Payment Instructions

1. Click on to view status drop down list menu. Select Initiate Payment.

2. Click on to view OGA list. Select MAQIS/Jab. Perkhidmatan Veterinar

3. Click button.

4. Payment Status will display all permits in Initiat Payment status.

3.3. Make Payment

1. Total amount to be paid for each permit will be display in Amount (MYR) Payee as above

2. Click to select permit/s to make payment to a maximum of 5 permits per EOP transaction.

3. Click to proceed to payment instruction screen

Page 14 Malaysian Quarantine and Inspection (MAQIS) © Dagang Net 2013 ePermit - MAQIS EOP User Manual for Trader

3.4. Submit Payment Instruction

1. Select Payment Model (B2C – using a Personal/ Individual account or B2B – using the corporate/company’s bank account). Total amount to be paid display as above.

2. Click

3. A Confirm Submit Notification will appear as below. Click OK.

Page 15 Malaysian Quarantine and Inspection (MAQIS) © Dagang Net 2013 ePermit - MAQIS EOP User Manual for Trader

3.5. Select Internet Banking

1. Click on to select preferred bank 2. Click on to agree with terms and conditions, and click

3.6. Internet Banking Simulator

1. Insert account and PIN number 2. Click on to accept the Terms and Conditions 3. Click OK 4. Authorisation screen will appear as below

Page 16 Malaysian Quarantine and Inspection (MAQIS) © Dagang Net 2013 ePermit - MAQIS EOP User Manual for Trader

5. Authorisation number and result will appear as above. 6. Click OK to proceed

3.7. Payment Details and Print Receipt can only be printed after payment was successful. Users are unable to view the permit number until payment has been completed.

7. Payment Details screen will display as above. 8. Click to view receipt or

to complete transaction 9. Below screen will appear

10. Click to print receipt as sample below

Page 17 Malaysian Quarantine and Inspection (MAQIS) © Dagang Net 2013 ePermit - MAQIS EOP User Manual for Trader

Page 18 Malaysian Quarantine and Inspection (MAQIS) © Dagang Net 2013 ePermit - MAQIS EOP User Manual for Trader

Section 4. Print 4.1. Print Receipt

To print receipt, please follow the steps below:

1. In the Home screen, click button on the left to view Payment Instructions screen as below.

2. Click on to view status drop down list as above and select Payment Completed or type the info in the search box.

3. Click to filter the OGA and select MAQIS/JAB. PERKHIDMATAN VETERINAR

4. Click and the permit list will be display as below.

Page 19 Malaysian Quarantine and Inspection (MAQIS) © Dagang Net 2013 ePermit - MAQIS EOP User Manual for Trader

5. Click on Payment No to select permit that was paid earlier as above and below screen will appear.

6. Click to print the receipt or click to go back to previous page.

7. A receipt window will appear as below.

5

Page 20 Malaysian Quarantine and Inspection (MAQIS) © Dagang Net 2013 ePermit - MAQIS EOP User Manual for Trader

8. Drag the cursor to the receipt window and click to print or click to save the receipt.

4.2. Print or Save Permit After payment was completed, Permit can be print and save. To print or save permit, please follow below steps;

1. In the Home screen, click button on the left to view Payment Instructions screen as below.

Page 21 Malaysian Quarantine and Inspection (MAQIS) © Dagang Net 2013 ePermit - MAQIS EOP User Manual for Trader

2. Click on to view status drop down list as above and select Payment Completed or type the info in the search box.

3. Click to filter the OGA and select MAQIS/JAB. PERKHIDMATAN VETERINAR

4. Click and the permit list will be display as below.

5. Click on Payment No to select permit that was paid earlier as above and below screen will appear.

Page 22 Malaysian Quarantine and Inspection (MAQIS) © Dagang Net 2013 ePermit - MAQIS EOP User Manual for Trader

6. Click the Application ID to view and print permit

7. Permit details screen will be display as below

Page 23 Malaysian Quarantine and Inspection (MAQIS) © Dagang Net 2013 ePermit - MAQIS EOP User Manual for Trader

8. Click

9. Permit details screen will appear as below.

10. Drag the cursor to the window and click to print or click to save the receipt.

11. Click to close the permit details screen